Chicken Shack in Gateshead

2 women working 1 barely doing anything and moving very slow and the other just walking back and forth around the shop. Waited 15 minutes to be served and just before it was my turn some one else walked in, the lady and the customer obviously knew each other because they started talking, then when it was my turn they just skipped me and went to this women who had just got there. I left without being served and will not be returning in the future. Serve the customers who have been waiting longest as opposed to skipping everyone for your friend. Very unprofessional and very unpleasant atmosphere.

kept changing delivery time. food was cold and went in bin was inedible and u refund 4 pound something

food not very hot considering the shop is about 1.5 miles away

Haven’t even delivered my food and said he has delivered and has went

Absolute shambles today. Over half an hour to wait, don't normally have to wait that long in a proper restaurant, never mind McDonald's. Had to go up to ask where is it. They claimed we hadn't ordered despite having an emailed receipt.