Chicken Cottage in Brent

Served me chips that is not cooked through. Inside was still raw and hard. So disappointed because I have been coming here a lot.

Gave me really bad food poisoning

Simply the best fast food in London 🥰

This is my first vist and shall be the last. I ordered the box meal for £8.50. The fillet chicken burger was cold, it is not even a real chicken breast fillet. The chips were soggy, cold and re-heated. As for the chicken fillet strips they were terrible, stale and tasteless. This is expensive for poor quality products being sold to customers definitely not good value for money. I waited around 5-10 mins for my order to be ready. The store hygiene level is well below standard, the tables are not cleaned when customers leave, dirty trays are wiped without sanatising are served to customers again. I have been suffering with a terrible stomach ache. The local Council needs to visit the store as well the Food Standards Agency. I would advise customers to stay well away from this shop.

It was so bad experience with this restaurant I am an old customer there, but recently everything has become terrible. Actually I started no longer go to them unless there is no one else open, especially at night. Every time the order is the same and the price is different every time. Other than that, look at the pictures, they will explain to you what I mean. Of course, I ordered grilled chicken, and the result was chicken with blood. If I hadn’t taken care of this, it would have been easy for me to get salmonella. And this was the result.

Chicken Cottage is Chicken Cottage. Fried chicken and peri salt fries. Have only had their wings and chicken, so can’t speak about the rest of the items on the menu. What I had; was just as I expected it to be.

On a recent visit. Decent prices for this day and age. Always a nice smile on the face. They accept card payments for any amount. I would recommend them no doubt.

I made an order Yestetday of 2 full peri grilled chicken it was just skin on bone and the pieces were so tiny I ordered it for my visitors made me so embarrassed and ashamed

Not recommend this the Pakistan personnel answer for my question by Pakistan language. Also, I was waiting for 15 min for chicken meal than just getting my money back and never visiting this place again!

I bought online some food but I bought cookie dough they called and never had any and changed my option to brownies and gave me an extra wrap for the miscommunication amazing service very nice worker thanks for the kind gesture I will 100 percent revisit thanks

WORST CUSTOMER SERVICE IN THE UK

Friendly and efficient staff despite the fact that they deal with some of the most difficult customers. Always quite busy! Good portions and fresh food, very competitively priced.

Wings are so clean and tasty buy these and use kfc supercharger sauce you’ll be happy 😃 need to be collected don’t get delivery

I ordered this on Uber Eats. Whole Peri-Peri Chicken Lemon and Herb with a Portion of chips and a Drink. The chips were unseasoned and tasteless, 1/5. The chicken was not Lemon and Herb Flavoured, It tasted of nothing. 1/5 The chicken itself was horrible quality, dry and flavourless. 1/5. They burnt the chicken, which amplified how horrible the meal was, due to the lack of flavour, dryness and then to top it off, being burnt. Do not order Grilled chicken from here, I ordered the same thing from another branch ( Finchley Road ) and it was great, and came with pitta, lemon wedges, banana peppers inside a container for each chicken piece, BUT THIS BRANCH, did not include any of these. Disgusting.

My last visit was disaster and very disappointing I went there and the door was locked Staff was inside but they refused to open the door at 1230 pm even though they were supposed to open it 11am Very bad and unprofessional attitude Logged in complaint Hope it won’t happen again

i love this place come here after i finish my shift love this shop would recommend

Great service from the hardworking staff, "Ahmed". Good value food.

Best chicken, staff friendly and quick service. They have the best chips with the peri peri and chicken compared to neighboring shops.

Good service, value for money food

Good customer service, the food was served as I requested.

Good portions. Well cooked and tasty.

Tried the double chicken strip burger (£3). Very average. Chicken nugget type fillets with little to no flavour. A pretty sad burger

Not that good for kilburn chicken shop

Not a bad place to grab some hot fried chicken.

the gentleman with the long hair was delaying giving me a squashed and cold burger

Never go here go to chicken valley instead long wait time and the guy gave me a side eye

The food was quite delicious, the place was nice and clean and the employees were very polite. I would recommend

Very disappointed 😞!! I used online app for order and the transaction did not occur to pay online and I have been charged for that food which I never got!!

Good meat, burger not perfect, but meat good in it.

They must be more careful about hygiene. Nails must be cuted and they MUST not touch money/anything else and food the same time. Sanitise your hand each time touching money ant machine, then touch food 😷 Not touch keyboard and food same time. Nails nails nails please. HYGIENE HYGIENE HYGIENE. النظافت من الایمان Allah is sobhan. Sobhan means clean.

Very nice and tasty prices are calm and the service and stuff are so polite . But if they can add more tables for the people to dine in or outside it will be awesome

I have just one thing to say: THE BEST barbecue chicken in all LONDON!!! You neeeeeeed to try it!

Really good food, clean place and excellent prices. Even got a free drink thrown in.

Very nice food and the wings were very nice and also the staff were very friendly

the BEST ever..... the shop was very clean the staff were very friendly they always joke around with me and the food was super duper nice i ordered grill chicken and i kid you not it was out of this world....

The man working here today either is deaf and blind or simply can’t follow simple instructions. I came here on my lunch break from work, ordered a thigh and chips with two wings. Got back to the office only to see 5 wings and chips. He even looked back at the chicken and said “yeah we have thighs” when I placed my order so I’m confused as to how he managed to make such an error. He also asked if I wanted ketchup and mayo to which I said yes, only for him to give me BBQ sauce and mayo. The chips were pulled from the oil too soon as some of them are still hard. The entire experience has totally annoyed me. I will not be returning.

They used to good staff there , but got some reason they have all gone

tasty bbq wings and I love the spicy grilled chicken. burgers are excellent here

Never go to this shop I take wings meal and wings a smelling very very bad and then staff dealing with me very bad way and disrespectful front of other costumers never go there

من مطاعم الدجاج المقلي اللذيذة، جربت عندهم الشيكن فيليه والجوانح المقلية السپايسي والدجاج المقلي والستريپس والشيبس. كل شي طيب ويستحق التجربة

Very rude staff,always do wrong orders,always when do order very rude and confusing food,

This chicken shop is not my local but its worth the journey for me as these guys represent what a chicken shop should be. Im not saying the food has the best taste ever but the atmosphere, service and pricing is incredible especially considering the tough times we are in. Everyones go to meal is the chicken steak and lamb burger with peri chips for £2.50. Its prepared fresh, tastes delicious and is priced really well. They even throw in free food sometimes and always look after the local homeless people. 10/10 shop.

The customer service is perfect With 5 stars

Myself and girlfriend went here a week or so ago. I had the chicken on bone and girlfriend had the wrap. Next day she got SEVERE food poisoning causing multiple trips to hospital lasting a week. Even the doctor said it came from a bacteria found in dodgy chicken. This was the only chicken she’d eaten for a while. AVOID

The spice chips was the best in London

This was my go to place. All the prices have been doubled recently and the special deals no longer exist. Staff used to be so friendly and welcoming before. Seems like something has changed.

The food was delicious! I had the grilled chicken burger and it was very good. The fries were also very tasty and the quantity was quite big so it’s a good value for money. I waited around 5 mins for my order to be ready. The staff were friendly and helpful. The only negative thing is that the tables were dirty.

Great fillet burger. Hot fries. Recommend!

Excellent place. Loved the food & good value too! The taste was spot on, chips were on point & the wings were nice n crunchy with a good spice. Recommended if your hungry.

Their meals are well prepared and delicious. The staff is also very kind

Best chicken shop in Kilburn, great and friendly service

Very cheap and very tasty and the staff are very nice and friendly

Loved their chicken, well prepared and presented, it was finger licking 😋 good, beautiful and clean environment to dine in, a very busy place, food is freshly prepared, I'm definitely going there again, I'm hooked 😋

Excellent very good service thank you.

Amir is very fast at serving and smart i give this 5star

Ammar very good and quick service

Hi. I’m here to give a completely honest review of Chicken Cottage (Kilburn). We have all had that moment when we read reviews and contemplate if they’re legit or not. That’s why I’m here to help. I have eaten from here multiple times and in general, the food is great. However, I’ll go in-depth. Chicken fillet burgers: This burger is absolutely delicious. The bun is extremely soft and has a delicious taste and texture. The chicken is great, as well as the crust around it. The size of the burger is pretty big, larger than your average burger, which you can’t complain about. The lettuce has no distinguishable taste, which isn’t much of a big deal, but it adds that slight crunch and tang and it elevates the chicken fillet. Honestly, the combo of the soft bread, crunchy lettuce, and succulent chicken just makes this burger what it is. Highly recommend it. Mayo gives it that extra juiciness, you could add cheese too. You could also remove things like lettuce and mayo. Just tell the people and they will non hesitantly cater it to your liking! If I had to rate this out of 10, I’d give it a 9.5, or a 9.8 on a good day. It isn’t a 10 because it depends on how the person cooks it, sometimes the chicken could have a delicious outside crust but a dry and not so flavourful inside and the inverse. But, if you want a simple and flavourful burger, this one is definitely for you. The price is reasonable for it’s quality, definitely better than a lot of other chicken shops. Grilled chicken burger: An authentic, non-breaded or fried taste. The chicken is delicious and soft and easy to eat. If you don’t prefer fried things and just want a good and real chicken burger, this is a classic and the best choice for you. Solid 9/10. Chicken wings: I’ve tried 3 wings, the BBQ ones, the spicy ones and grilled. They’re all good but if I had to choose between the three, it’d definitely be the BBQ ones. The sauce covering it and the crunch of the wing collaborate perfectly. The wing is always the perfect texture and melts in your mouth. Warning though, if you can’t tolerate spicy things, this isn’t for you. First try eating these, the spice level shocked me, I needed a drink or two to recover from that shock. It’s not that I can’t handle spice, it’s just that I was expecting it to be less spicy but I was surprised. In general, the BBQ wings are delicious, succulent and a solid 9/10 Warning: the wings get messy, tissue won’t work if you want to wipe the sauce off because it will become sticky and have a strong smell reeking off of your hands. Either lick the flavour off, wash or sanitise them and THEN you can wipe with tissue. If they have any hand wipes, definitely ask for them beforehand. The spicy wings are good, nice crunch, could possibly be dry though. A bit stiff so you definitely have to get a good bite. Definitely a noticeable and strong spice too, not as extravagant as the BBQ ones, but still there. Still good though, I just highly discourage you to buy any spicy wings if you cannot tolerate spice. Unless you want to, of course. Don’t say I didn’t warn you though! In general, an 7/10 The grilled wings are a great choice if you like the taste of authentic, non-breaded and fried chicken. It’s extremely easy to bite and soft to chew. You can never go wrong with this. Not spicy and great for children or those who cannot handle spice nut still want some tasty wings. In general, a 8/10 The wraps taste like chicken burgers but in tortilla wrap, same description. The bread used to wrap is soft and great. The bbq wrap definitely is a no. The amount of sauce used is unbearable to the point that you cannot eat it anymore. There’s too much tanginess and it really isn’t something you should pick. Any other wrap is fine though. 100% avoid the BBQ wrap. Chips are dry, definitely not the best but the portions are large, doesn’t make up for it though. But the peri salt makes the chips better, it goes from 2/10 to a 6/10. Very spicy though! So beware.

Great prices and staff very lovely and quick.the shop is ingeneral clean and the waiting between ordering and pickup is short although the queue was long at 6pm. I totally recommend

Amazing chicken meals. I will recommend any day.

Order came Really late and no one picks up the phone . What’s even worse Uber eats doesn’t have a line to call people to cancel an order . So that’s that.

Nice food and service specially Mr arman very active and cooperative

Busy busy place I the evenings so maybe a bit of a wait but really nice food and low prices.

1.99 2burgers with fries. cant complaint

Overall really good food! Great customer service, with a very busy night the employees did a great job helping and providing great service

Highly recommend, yummy food and amazing staff

Good value. I have eaten here a few times but tonight's wrap was especially good 😍 tasty quick food.

Great chicken, amazing service, Ammar is so quick, effective and friendly, I will always be coming back for this

My favourite, very affordable and lovely service!

Come from mp morans to buy , very good food and chicken also the service and cleanliness. Very well managed.

Farhan excellent customer service

The best shop to eat here in London!!!

When free always going to have some spicy wings…

The best fried chicken and chips in London 😋

Fresh coocking, great taste and friendly staff. 👍

This place is great, crispy succulent chicken wings which hit the spot every time, the staff are attentive and the spice dust they put on the chips is amazing. Foodgasim !!!! Highly recommend !!! Amar is such a lovely person he works hard and always smiles. To be honest Amar makes the chicken cottage experience a experience !

My first time visit in this branch on Thursday 27may, customer service was excellent and food was very good and generous portion, Definitely will visit again

I love the grilled chicken burger and the peri peri chips. But regarding the delivery I had many issues. Many times missing or wrong items delivered. Uber doesn't allow me to ask for anymore refunds and it's always because this restaurant did a bad delivery to me.

Very good, friendly staff, and great cheap deals! Very recommended.

One of the best Chicken Cottage in North West. Amazing taste. Fast Service and humble staff. Best for late night Cravings

The fact that it is one of the most delicious and keeps me coming back. What I love right Place is the service. The staff is sensational. Friendly. I don't know anyone's name or have any friendship but I see everyone coming and being treated well. I am delighted and I always come back.

Wonderful customer service and as always 5 star quality and taste. best in kilburn

2.99 for 10 wings and chips. 👍👌

Absolutely gorgeous chicken. Good quality meat and well seasoned/cooked.

Good customer service and very friendly staff.

If i can give 0 star then i would Its the first time i order from chicken cottage Kilburn branch I ordered the Six Pieces Medley Box for £21.99 Haven’t received the drink pepsi 1.5 L and haven’t received the 6 wings Food was soooo cold kids haven’t liked at all It sent straight away to the bin Don’t order from them there service is rubbish After i called them and said my order is missing they replied oh sorry we still have them here and by mistake!!!! Not recommended at all

the best wings in the area! Amazing team!

It's very tasty, fresh made chicken and chips, prize is good as well

Very nice staff good dailing customer

The mess up orders twice in a 2 days had to wait 30 mins to get it right. Start preaching about some religion I have no interest for and saying how England is a dump it’s a mess. Then get upset when you say if you don’t like it go home.

Just ordered off Uber eats and my food all came cold, the bag wasn’t sealed great. I rang the restaurant and they said they can’t do anything as it Ubers responsibility to arrange refunds (joke) I had to Microwave my food. I had like a few bites and through it away. Never will I order from this place again. USELESS. I didn’t even want to give 1 star if I’m being honest.

My boyfriend went here yesterday, had one of your burgers and got severe food poisoning. The chicken is apparently not too bad usually but steer clear of the burgers.

peri peri chicken here is the best

Horrible service, the lady that served me charged my card for £79695.45 (my actual bill was £7.96) when I told her about it she blamed it on me, to follow the burgers weren’t properly cooked and the chips were cold and she forgot one of my meals. Wouldn’t recommend at all.

Good prices and better food then usaul chicken shop

Good prices and better food than usual chicken shops

Foods decent for the price but the quality can be improved.

Thanks for everything very friendly people

Another imitation of KFC nothing more,nothing less

Absolutely horrific food in wouldn't even give it to a rat worst chicken cottage in have ever tasted !!! I'm a regular at chicken cottage as well old tuff chicken poppers for my son old death meat that should be thrown out disgusting burger the wrong wings CLOSE DOWN NOW

Great food and extremely friendly staff 👍