Chicken Club in Edinburgh, City of

Food was 25 mins late and overcooked.

Disastrous food!!! The fried chicken had a fishy taste and the burger is an abomination....using frozen patties and scamming customers is not a good way to do business. Really bad experience.

Food is yummy, quick, and the people are very nice. Love this place!!

One of the most affordable and delicious food.

Great quality, always delicious

I enjoyed the two large pizzas—Mix Asian and Chicken Club Special—from Chicken Club for £21 as a home takeaway. The food was delicious, and I appreciate that they serve halal food and accept card payments. However, I suggest providing insulated packaging to keep the pizzas warm, especially in the city’s harsh weather. I also noticed that their hygiene and halal certificates displayed on the walls were 4–6 years old and appeared to be expired, which should be updated for customer confidence.

I've been waiting for the order for more than an hour and the time keeps changing and the waiting time keeps increasing. So baaad Why u put the order in preparing if u r not ready to hand it over to delivery..

Absolutely disgusting food - half cooked chicken dangerous to eat and frozen chips with no flavour at all. Unclean kitchen and poor service delivered by unfriendly staff. One of the worst places I have ever eaten.

Staff is friendly and my order arrives fast. The food is warm and delicious.

Disgusting food. Disgusting standard of hygiene. Counting about 20 flies in the shop. No cleanliness at all. If you eat from here you will die. I left my money with them and chucked the food in the bin as soon as I left. Bad attitude from the 1 guy working there looking like he’s doing us a favour by serving us. This is all at the peak lunch hour. Yuck

Waited for 15 minutes, got wrong order & bad quality of food , Very disappointing experience and not worth the value !!

Amazing food. Chicken crispy and fresh and the burger is top notch.

Has gone downhill and chicken is not what it use to be

Pri pri chicken is Awsome .. affordable price best taste 👌..

Fresh and tasty food as always! Customer service is top notch and value for money, this place is a must try!

Today afternoon I have had the worst experience with the restaurant. I used to come from time to time with my family, some time a lone and we have been taking continuous orders on line. We love the food, service and staff based on customer service. But, today I have been frustrated because of the food which is not reasonable for human beings. The bread is very old and had a mold even in a green dots which are very obvious. The burger is very tough and is difficult to be chewing. I have spoken to the staff, unfortunately no response, no feedback, no reaction , no excuses and no refund however I have returned the meal just after found out. No refund!!!!!!. Miserable experience.

In the news EdinburghLive “Edinburgh boss paid illegal worker '£10-a-day' to run his fast food restaurant Businessman Muhammed Azam, 27, paid the pair less than the minimum wage when they came to work at his Chicken Club eatery in Edinburgh’s South Clerk Street.”

Run by very unprofessional people and poor customer services. Takes ages to prepare order. Also I have seen in news they have been caught by hiring worker illegally with not paying their wages and fined by civil court around £20,000. So pathetic

Food was lovely, highly recommended!

Very poor service and poor food quality. Takes ages to prepare the food and delivered 1:30hr late. I will not recommend this

Chips are good but the chicken is so unbelievably dry and flavourless.

Can't even take an order ! What is wrong with these people ? They shouldn't be answering calls...

Service very poor food very poor watered down dips don't get full order wouldn't ever go back

Food turned up 30mins late and stone cold. Shop blamed driver for turning up late to collect my order from the shop to deliver it to my flat. I placed the order at 19:59 for a timed delivery. Not worth it after a hard shift.

Chicken was a little bit dry, but still taste good

Manan is the main man, great food.

Place an order for a meal deal - burger 2 pieces of chicken 2 fries 2 drinks. Burger was missing, phoned up was told we were lying. Very rude and disrespectful person

Ok quality food but poor hygiene as I saw very unhygienic practice twice. The burger was stale, probably from the day before, left over. I have used them many times where service was good except on some occasions. Always got fully cooked and fresh unlike the Bhatti shop nearby which served half cooked food to us. Only one drawback is they are sometimes open at lunch time and sometimes don't. Please get it in order and open for lunch as you are losing business.

Ordered a pizza to be delivered, wasn’t delivered so I phoned they wanted me to re order a minimum then I could get my order basically spend more money coz they didn’t have drivers -no chance! So they wouldn’t give me my order or refund me but had the cheek to say they could credit me if I ordered some time again are they mad! Didn’t get my first order so why am I going to order again that’s insane. I will avoid this place and never order from here again

I'll highly NOT recommended this dry chicken club. If you want to try how dry it is, please go ahead. I don't even know why i want to order a combo meals. I'm guessing I'm just wanted to eat something. That's totally the worst fried chicken i ever had. Lastly, gosh i want my money back lol...!!!!!

Best chicken shop in a town with a perfect pizza flavours and excellent service

best chicken shop in a town, pizza is amazing

Decent chicken shop!! I ordered spicy chicken wings but it was all drumstick. Not spicy for me.. Quite tasty and good for value. Service was quick only waited for 5 mins. They have sink downstairs it was a good experience to eat chicken wings by the window

Amazing value for money, and the best fried chicken in Edinburgh

Great food and surprisingly good value. Staff are nice and helpful. The shop itself is average and I recommend taking out.

It’s alright. Cheap prices, standard food. The price is the main reason to come here.

Great chicken burger, friendly staff, immaculate vibes. A certified lunch standby.

Service is super slow, there's a lot of waiting so be prepared for that. Customer service wasnt amazing as they were quite short tempered.

Friendly staff, food is reasonable as a takeaway, average price good variety, a fast service, clean atmosphere

Yum.....but don't go to the st Johns road one.... As I found out.... It's closed 😂

Amazing service, great food! Very friendly staff

Great customer service and lovely pizza’s

Lovely staff, Free wifi and chicken is good. Must try their peri peri chicken and pizzas .

A half pound burger , chips and drink for 8£. Ok. Ephesus in the same lane closer to the traffic light is better n 7£.

Best food quality and value of money

Ordered a delivery and it took 30-40 mins longer than the estimated time to arrive. So when I went to check if everything was there, I noticed I was missing the wings from my munch box, I had ordered 2 and didn't get any wings at all. I phoned up chicken club and the guy on the phone just told me that they forgot and they will add wings for me the next time I order. I told him that's ridiculous, I told him I wanted them now because that's the whole reason I ordered and he hung up the phone on me.

Good taste, we got pizza and chicken wings.

The burger is good but peri peri sauces chips are very small and not good

I’ve been a customer for years. Definitely my favourite place for fast food. Food and customer service is always great.

Nice food, value for the money 💰 giving 4 stars just because they did not had any wings that day and its cash only luckily the cash machine is just across the road. One of the Only few places in Edinburgh that are open late.

Wonderful customer service. They have one of the best tatsy chicken. The fries are quite delicious too. I would recommend.

Well worth the visit. Happy friendly staff. Chicken and chips need i say more. Families and students welcome. A great service to the local community.

This used to be our fav place to eat but gone downhill recently. the new guys are running the place down. the counter staff attitude stinks. made an order on phone to be collected. went in to collect and they said 5 more minutes like mate there is a reason why people phone ahead to save time. Also confirmed how much will it be. but the guy never mentioned they are cash only. means i had to waste more time get cash from a machine and collect my order. if it wasnt for my sister in hospital i would have just walked out and left the order. Never again Chicken Club. You just lost another loyal customer.

Cancelled after 1 hour waiting. Don't do it.

Good flavorful fried chicken option

Easy going restaurant , affordable and tasty meals

Ordered goods which supposed to be delivered by 5:17pm but not delivered @ 5:35pm. Called them and explained that child is crying bec he is hungry,the guy from shop said it's fine.we have to wait another 15min!!! This shop become a joke now!!! I won't order foods anymore from them for delivery.

Fab food... Love your chicken 🙂

Order food from here with Delivero app last night, food never arrived and nobody give me a refund, what a shame. Try to call this place, didn’t pick up. How it is even possible?

Third time I’ve had chicken that’s been lying there for a while. So not fresh It’s a shame As it’s really nice when it’s fresh But I’ve had to throw away more than half as it wasn’t fresh. And it’s not the first time this has happened

A walk-in off the street. Food was fresh cooked and seriously tasty. Wish I lived closer to visit more often.

The perfect colon cleanser. Chicken club used to be great but it seems they specialise in laxatives now. The chips were little yellow wet batons and the wraps were wet and not folded at either end, quite odd. The wrap didn't taste bad in honesty however I knew from the get go what was gonna go down (/out). Wings were OK if you like the crispy fried kind. decent amount of meat and not dry. The next morning was pain.

Excellent all rounder. KFC taste, with the guilt of eating such food. Listen to the customer, do what they can to accompany tastes. Fast service, brilliant customer service. 11/10 👌🏻✌🏻

To expensive and not so fresh either

Very good foods.Delicious and Reasonable price.

Good chicken at an excellent price

Best chicken in Edinburgh by far

sauces should be improved, as their home made are better than the small pots

My partner ordered the meat feast pizza and I got the sizzler burger meal and we were both happy with what we ordered Edit: not knocking the food as it's still good but after tonight's performance with the delivery driver I'm afraid they've just lost a customer. Ordered through just eat with my correct address being on the just eat site, delivery driver phones to say he's outside with order so my partner goes to collect it but no sign of delivery driver so my partner comes back in and says he isn't out there. The delivery driver then phones back and I said my partner has just been outside and you aren't there. The driver then precedes to say with a very bad attitude that I've given the wrong address and he's outside number 44 (I live at 34 which is right on just eat). Safe to say when we eventually found the delivery driver I told him that his attitude wasn't called for and I would be making a complaint to his boss as i don't like being called a liar when it was his mistake

Ive been eating from chicken club for a few years now. The burger are amazing which with flavour and great choice on the manu. Good seating area as well. They need to improve there time managment, everytime i come for a collection they give me a time when it will be ready and when i come to the take-a-way, that's when they put the burgers in the oven and fryer. I am not much of a tomato fan and everytime i tell them no Tomato they managed to put tomatos in.

Kurcze dobre tylko wysuszone na amen reszta ok.

Great takeaway food and friendly staff.

Food taste good but the service is pathetic.

Fair prices, decent service and food is nice as well. 2 x 10” pizzas, 4 wings, 2 fries, 2 drinks for £15. Can’t really complain..

It is the best place in history

Amazing chicken and good customer service

Staff wasn't co operative at all. If you want to change your order after 2 seconds of placing it. you can't. some chicken shop it is. I paid cash, told staff to change it, he said you can't thn I said cancel it and take the new order, he said if you cancel it you will get the money tomorrow. I came from London and this is literally the first for me. what a weird shop

Always get a cheeseburger and nuggets here the cheeseburger is always piping hot and fresh and prices good

The chicken is fantastic unlike another another fast food chicken diner/takeaway

Great staff and their chicken wings are awesome

Terrible service. Rude staff. Do not order from here unless you want to be disappointed. This franchise on S.Clerk Street puts the Chicken Club brand to shame.

Very rude and unprofessional service. We ordered from here on May 1st directly through their website and the order was accepted. Afterward, we receive a call saying its best if we order from another of their branches. Keep in mind they had already accepted the order online. We asked what about the money? Hasif said the other store will refund you. So we called the other store, they said no the other store would refund us! Oh.. okay? So we placed our order with the other branch and called back to this one at S. Clerk Street. This time Hasif said we would get a refund on Monday. It's now Saturday and no refund in sight. We called back and were asked some basic details about our order before being hung up on. The store is now not receiving any of our calls. Very poor treatment of customers as well as it appears being deliberately misleading during a pandemic!

Had very bad experience, we ordered one and half peri peri chicken meal, they gave us two small fries , two sachet of ketchup and one sachet of mayo. We had doubt so we requested for more ketchup and mayo still they didn't provide.

Nice and friendly, good menu. Had chicken burger which was a whole breast of succulent and well cooked chicken. Great service from order to the food arriving to out table. Still worthy of 5 stars will be back, soon! Very friendly staff

Decent halal fast food at decent price. Not bad at all! The fried chicken is definitely way than the pizza (I tried margarita and tandoori chicken) and burger. Will be back again!

Tasty alternative to the other big brand chicken place. They offer a wide variety of great value items.

AVOID AT ALL COSTS. Disgusting food, pretty sure the chicken gave me food poisoning as I was up ill all night. This combined with the rude and ignorant staff left me with one of the worst experiences I’ve had at a takeaway/restaurant.

Terrible food. Delivery all wrong and not received what I had ordered. Never again!!

Decent food, just a bit overpriced

Ordered takeaway, pizza wasn’t as it was described (was missing pineapple olives sweet corn and mushrooms which it said it would have) and there was jalapeños on it which was not part of the description - as I am allergic to them I could not eat my pizza. Also gave me the wrong dip. Disappointed

This place is hit or miss with its food. At times more often than not, the chicken is served cold. It seems they just cook too much in one go and don't manage to demand. On my last visit, when I did bring the attention to staff that the food was cold, all that was done was it was just thrown back into the frier to be reheated. Also, customer experiance at times can be the best you had or the worst you would ever experience. Really depends on who is behind the till. What is also very disappointing is their false advertisement in the food description. Their pizza the "asian mixed pizza" says it comes with mince, but was very dissapointed that when served there was no mince at all. There was no mention at all when ordering that they no longer add mince to their pizzas. Feels like there is a drive to save on cost from amending the menu over meeting customer expectations. Once this is addressed, the experience of coming to chicken club would be much better.

Terrible customer service I have ever had to compel me to write a review! Went for more than 10 mins and left without even being asked what I wanted to order while I was standing in front of the guy who was there who was one a phone. He served his friend who came after me talking to him despite being on a phone. Definitely would highly not recommended it to anyone. It used to be good, but the guy who is running the place most of the times nowadays should get replace imo (assuming he is not the owner :) Another time I went there and ordered things on menu and he didn't give me my full order until I asked him that's when he started them and had to wait again.

Tried the peri peri chicken which was well seasoned and cooked. Prices were reasonable too, indie dressing available although the majority of orders I observed were for delivery.

Not good enough and V bad service. Not recommended at all.

Great taste great service very plesent

Tasty chicken and potato chips. Have a good lunch with only 6£

I always order the peri Peri chicken. Highly recommended

Took ages to get the food but was fully worth it when we did

Nice peri peri burger, shame it took 20 minutes to cook, get yourself to Bonnie Burrito a few doors down

Food is good. I would definitely choose this place over KFC.