Chicken City in Spelthorne

The service was exceptional and the food was relatively cheap and really good and food came really quick

Bossman very kind and thoughtful oh my gaaad so sigma level 20 rizz

The best deal I’ve had at any chicken shop I have ever been too

Lots of food for very cheap. All very tasty

Service was excellent and food was delivered very quick . I recommend to any that wants to dine for cheap.

Amazing food and excellent service

Awesome food , peri peri burger is spicy and the chicken is fresh and juicy…… vl be coming back for more

After eating chicken wings honestly I can’t explain how much pain i fell in my stomach 🥲 and chilli sauce is rubbish poor quality

I’m really disappointed with my recent experience at Chicken City. I ordered a burger, and yet again, it was burnt. This isn’t the first time this has happened, and it's clear that the quality has gone downhill. The wait time was also far too long, probably because they seem understaffed and rushing to get orders out. It used to be a great spot, but it's not what it once was. Sadly, I won’t be coming back anytime soon.

Amazing food, always giving a quick service and reliable. I go on a regular basis.

The Best peri peri I ever had. Try it you will get addicted

Fried chicken is very limited in Ashford. This is by far the best and most consistent place. Treat the staff nicely and you’ll get a really good service.

I went in today to get some food. Overall the food was good. I am writing here specifically for a gentleman that goes by the name Sunny, He has excellent customer service, very friendly and knows how to respect and deal with customers. I will surely go back and pay him a visit as he has a very warm welcome to all his customers.

Very nice wings, staff are friendly and the wings are really tasty, also the price is reasonable, love it!

Best halal shop in town! Wings very tasty and peri peri as well

Excelletent customer service. The food is great, best grilled chicken spot in Ashford by a country mile.

Always on point my kids love the food and make it a regular occurrence to visit

Best chicken shop in London by a mile . Top workers !!!

best chicken shop in TW postal code!!!

Staff were bery kind, cooked fresh chips, which were very delicious! Recommend for tasty, cheap food.

The chicken wings in here is very good

I find Chicken City to be one of the best Take aways in Ashford . Started buying from Chicken city during the pandemic and v not stopped ever since

Chicken in chicken burger was chewy and bun was hard not soft also sent me wrong drink then ordered

No idea of customer service, after missing food on a large order they refused to deliver it and asked to order something else and then they would deliver. Absolutely outrageous.

Good food all round nice and tasty and delivery on time

Hi We were watching the drivers tracking. He stopped at a place just before ours then went pass our house which put the delivery time from 3 mins to 7 mins. He went down to Sunbury then back to our house. By the time the food got here it was just about warm. I don't blame the driver as probably given instructions where to deliver but he went right pass our house, so the food we ordered had a massive trip to get here.

food was cold by the time it arrived

the food tasted great only issue was wrong burger & wrong drink,

Absolutely awful. Missing items. Chicken under cooked. Total waste of hard earned money. Avoid

Can i get a refund as i didn’t receive my order

Vile burnt cold wasn't what I ordered and no coleslaw discusting

did not get my full order bean's and coleslaw missing

The burgers looked so bad, no lettuce,no nothing. Just 2 strips and a bit of mayo. What a disappointment. Never, ever, ever again

I pleased to say don’t try there Chicken Wings,chicken and there homemade sauce if you eat you have to go toilet 🚽 or you have to take your pillow inside the toilet I hobe everyone understand what I said 👎👎👎👎👎👎👎👎👎👎👎👎👎👎

The drivers are always polite and on time!

Guys please... Last couple of months the food start being to oily!!!!!!!!!!!

Perfect. And Great Delivery Service by a nice driver. Thanks Thanks

Very Nice with the Best Delivery Service. Thanks

very well delivered calls from the driver to let me know hes on the way and to confirm address, top quality peri peri chicken

I love Your Driver’s friendliness. Thanks

The best chicken peri peri I ever had. Amazing and really tasty food I received today. This place will be my first option next time without hesitation. The best!

Really impressed with food nice and fresh and still hot when arrived , will def be using again , great work guys keep it up

Asked in the note for my burger to be plain, as it does not give you the option on the menu when selecting. Also know this I tried to call 3 times and no answer. There is no point having a contact number on there when they do not answer. Also the burger was full of sauce and salad so was unable to eat. Also what was disgusting was the fact I was given stone cold beans. Not even luke warm, completely cold. Disgusting service, should be shut down

Please inform the driver to leave in the porch not bang on the window and shine a torch into my lounge

Order arrived without the5 pieces of bones less chicken

My partner and I got food posioning, this made us very sick. My partner's mother has said that she has seen them handle uncooked and cooked chicken with the same spatula.

Why have the portion size of your fries decreased but the price is the same, they now come in tiny boxes but used to be dispensed in larger paper bags ?

Terrible customer service got the wrong food. Ordered a family meal got peri peri chicken. Can't feed my family on that. Phoned and they just offered me extra next time I order. Which won't be happening

Would give 0 stars if it was possible. Ordered on just eat. Completely wrong food arrived. We spent over £30 and received about £15 worth of food we didn't order. Phoned them up and they pretty much refused to rectify the situation and left the phone on the side so we could hear everything in the shop.

my kids whole meals were missing i called them and they said i don’t know that’s it absolutely awful service

Food was burnt the bun was burnt

Hi, I ordered from that place many times before but yesterday for the first time my experience was very bad. I’ve ordered chicken burger meal and 6 spicy wings. My chicken burger was dry and way too much salted. Spicy wings was also dried and not fresh. We ordered late and I think what restaurant couldn’t sold they put in our order at the end of the day because my burger definitely wasn’t fresh. Anyway, I am not gonna order here again.

Have been going here since 1st opened... always fresh food and always nice.

Chicken pieces and chicken wings are so fresh and delicious chicken fillets burger is so yummy will order again

The burgers was nice and fresh chicken wings and chicken pieces was delicious and fresh will order again

Wings were good chips was great no milkshakes ever Matt was not happy.

Got food poisoning after eating here. Only had a 2 piece. Never again and don't recommend...

Food was excellent as usual, thanks a lot.

Made mistake with the order but rectified it quickly with plenty extra food, thank you very much.

No thanks. Hard pass in future with a KFC round the corner.

Chicken was dry and tough was not very nice

Good chicken spot, they serve Halal food. Good service and weekend can be busy and can have long waiting time.

Firstly I ordered 2 Miranda drinks and got 1 Miranda and 1 Pepsi which is wrong. Secondly I paid £1.89 for a Miranda which I thought should be a bottle for that price and it was a can. Thirdly - I sent the following message to the restaurant - Please Note that I am on the 1st Floor. Please make sure that you put the Spicy Peri Peri salt on my chips. Please send 6 mayonnaise sachets. Thank You. I did not get any Peri peri salt and they only sent 1 small sachet of Mayonnaise. Not great restaurant service today.

Good sized spicy wings and fries, very pleased.

This place is a scam !!! Ordered off Uber eats and never turned up !! Uber told me directly that they ( chicken city ) had accepted the order … I rang chicken city to confirm and got told after 38 !!! Calls that a driver had my order and was on route by this time I didn’t even want the food, another few phone calls later and being put on hold I actually gave up .. food never turned up and over £20 down this is the by far the biggest rip off place I’ve ever dealt with !! Be ashamed of yourself guys complete scam artists .. ( after reviewing these scammers this isn’t the first time they’ve done this ) !!

Good peri peri chicken and Customer services also very good

Never ordering from these guys again, they sell old food and have 0 customer loyalty. If you love your body you’ll stay Away.

Didn’t read the note stating I only wanted tomato sauce and no salad in my sons chicken wrap. When I opened the wrap up it was full of salad and mayonnaise! I rang them to complain, they were not helpful, no refund offered and said I could pop in the shop for a drink! Also for only a 5 minute drive away, the food was cold. Will not be using them again!

Ordered 3 meal deals with beans an ordered 3 lots of chips seperate, but rcvd 6 lots of chips and no beans

No wrap arrived and I cannot get through on phone

Chicken was so salty we couldn't eat it.

The chips are very noice and spicy the burger soggy but cheap so I’ll let it slide chicken wings very crunchy

I think this people are lucky there are no other halal chicken wings shop in ashford. Wings are always salty, smelly and look like birds wing. Burger are not made by them, nothing special. They are frozen Gregory shop ready made burger, any one can buy them from any halal shop! I think they should go Hounslow or east London and learn how to make perfect testy chicken wings and chicken. If any other shop like favourite or pfc or any real chicken wings shop come in ashford I won’t go there. Also they using old shop name “Gonnions” and pretending some one else and charging bit extra on Uber eats, but it’s same shop. Gonnions doesn’t exist anymore ! Cheater !

Placed a £50 order and never received anything - even when receiving a message to say it had been delivered. Tried calling restaurant for over an hour after receiving the message to them finally answer and say - it’s not our problem, call just eat Kids waiting over 2 hours for dinner Shocking service and customer care

Used to be very good but quality going down day by day

Do not order from this restaurant get your order wrong and when you call they are very very rude on the phone

I have always praised this take away as we use it most weeks and it has always been great however tonight's food was really bad, the chicken was cold and they must have picked out the dregs as I always request no legs the chips were really cold I had to put them in the microwave so we can eat them, and to charge £1.60 for the smallest tub of coleslaw was a joke, I use to use KFC until we used Chicken City as they were really good but maybe its time to use KFC again this was dreadful and £25.00 wasted

Super giga masne zingery pozdrawiam z Sheynusem

always great food everytime👌keep it up

Normally good however on this occasion extremely poor. Completely mucked the order up, got 1 thing right. Called the restaurant who was not help at all even though there was two kids meals which never got delivered. Very disappointing. Won't be ordering from here again.

it would be good to take a good look at the order. if I paid for 2 pepsi I expect to receive it. Not just 1!

The restaurant did not answer when I tried to call for the past half hour, only answered when the driver made their way here. The food is all cold and the milkshakes are like water. Really disappointed and not worth the money or the time.

Drive delivered very perfectly and very nice behaviour

Very good food, quick delivery.

Please don't use... I was in shop placing order and one member of staff told another the chicken was out of date and smelled funny... the other said cook it anyway... i walked out and will never use, please do the same

Didn't knock on my door so good was left outside

the food was really good. i wanted a burger without sauce - most restaurants forget this but chicken city did not put sauce in my burger which i was pleased about.

Not hygienic at all. While waiting for my order, i saw this guy with cow boy hat who picked up fallen down chicken wing from floor and packed up for order. Worst ever. Never recommended to anyone. 😡😡

Constantly getting my order wrong, even after I repeated the order before leaving... I pay for a grilled burger meal with 3 piri piri wings and I don't get my wings... And it's not like I live across the road... So I end up always letting it go... The food might be good but the costumer service is very poor... Won't recomend this place...

Had the worst takeaway from here . The delivery time kept changing over an hours wait . The food was cold half a pk of chips . The quoter pounder was meant to have tomato in. hardly no lettuce just loads of mayo and the bun was black. The burger was upside down in the box. Not at all happy. £22 worth of food in the bin . And when I called up past from one to another to be told to go back when I got the order on uber . Why would I want to go back when I paid for it to be delivered. Not good .

This is my third time having bad experience in terms of hard chicken which seems to be really old. First time I thought its ok happens, second time thought id give them a chance but no way im odering from them again. Food isnt fresh, prices high for its worth and customer service is appalling when ive been there to collect food. I wouldnt give a 1 star but cant give lower than that. NOT A HAPPY CUSTOMER.

Order was incorrect and trying to address this on the app is pointless

Wow amazing service and tasty food- thank you!

Hot fresh chicken with good spice and seasoning. Good value for money

Usual local chicken shop sort of place - and not a bad one either. Food is decent and cheap enough. The better of the two chicken shops near each other

Worst service ever! Order food and waited 1hr 30 mins for it, only to be told it had be delivered even though it hadn’t been! Just eat we’re terrible at telling updating me and even worst with an apology. Re order the same order for collection and collected it and it was the wrong order! Eventually for the right order 2.5 hours later. Absolute joke from just eat and chicken city! Will not order from either place again.

Stopped here passing through near closing time. Staff were happy to serve, even cooking fresh chips for both of us. Chicken was good quality. Will certainly call here again when traveling this way.

Always use chicken city rather than KFC, food always hot and fresh 😋

Every time I order from here they always get the order wrong even after I repeated it to him 5 times! Listen to your customers or you will lose them all! Sick and tired of getting home with the wrong food and it has happened on so many occasions. Stop putting your phone on busy to avoid complaints as I will be back for my money

Milkshake was runny and food was a little cold