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4.0

Based on 911 opinions finded in 1 websites

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Nº 266 in 472 in St Albans

Nº 39 of 83 British in St Albans

CUSTOMERS TALK ABOUT DISHES WITH..roastcooked
Score
OpinionsNoteTripAdvisor9114.0

comment_iconOpinions

It was cosy unfussy place to eat. Staff were very welcoming and efficient. The meals and drinks were brought to the table promptly and we enjoyed them.

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Sandy N . 2024-11-13

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my son came for a visit so for a quick tasty lunch came her but before our meal we saat outdoors for a short while enjoying the sun for a and autumn colours before moving indoors for our lunch and I could not make any suggestions for improvement as the staff was friendly, the food good and the atmosphere pleasant

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Independent disabled traveler & reviewer . 2024-10-27

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We had a lovely 3 course meal here tonight, the food was very good as was the service by Harry and Cameron who were excellent

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Christine P . 2024-10-24

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Had really great supper .Most personable young man served us.Always enjoy the food ,and have had several Xmas meals here also

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Josie P . 2024-09-16

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We celebrated our 50th Anniversary at the Chequers with all our family to recreate our wedding reception all those years ago and it didn’t disappoint. Cameron and Mark made sure everything went perfect and the meals were delicious. Highly recommend a visit. Thank you Cameron and Mark for making our day special.

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Amy . 2024-08-26

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Nearby so ideal and is cosy. Asked what drinks when waitress checked our booking on screen. Menus and drinks arrived at same time, food was hot and tasty, waitress Sarah was excellent, nothing was too much trouble. Good vibe.

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David T . 2024-08-07

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Wow just had a very lovely and pleasent evening meal at The Chequers Pub. The food was amazing, staff were friendly and polite and was good value for money. Will definitely be going back with family and friends.

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Inspiration95904 . 2024-08-06

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I normally only post reviews on here when I have received a great meal and service. However this is my first negative review. How at 12 o’clock on a Sunday lunchtime can our 2 meals be served cold?? Even after sending them back, one came back tepid warmth and the Roast still cold….Meals and service appalling, so please beware if you expect the normal quality and service from the Chef and Brewer chain.

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SR_2501 . 2024-05-12

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We arrived to find the place looking very tired from outside Inside it’s the same. We had booked table but only a few other customers in there on a Saturday evening. Last went about 10 yrs ago when it was busy The place is in need of some serious refurbishment We were shown to a dirty seat in a bay window which was totally torn worn out so I chose to sit on the grubby cushion I placed over it - the bay windows were covered in dirt inside. Looked like no cleaning for some time The food was just about passable - my partners meat pot contained just 4 very small pieces of beef. Staff were fair but they are flogging a dead horse in this place and I would not go back - its up to Chef and Brewer to make some serious changes Overall most disappointing - money wasted.

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dudley w . 2024-04-20

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We were disappointed to find that one of our favorite pubs had really gone downhill when we visited for the first time in five years. The place was really grubby and the food was poor. The steak pie was truly awful - hardly any meat in it. The miniature dessert with coffee was terrible - dry sponge and a smear of custard with a squirt of cream masquerading as sherry trifle. We will never go back and I fear for its future.

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jaylvfc . 2024-04-19

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Just disgusting from start to finish, service awful, food terrible do not bother to go. Also, we were all ill the next day with stomach problems. My husband told the waitress of some issues at the end and they were ignored

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602lisan . 2024-04-15

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Met my friend here on Tuesday night wasn't very busy but the two ladies on shift that night were wonderful ( sorry didn't get their names ) and the food was fantastic. We will be back soon

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Tony C . 2024-04-03

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We often come here for a meal normally mid-week. Sarah and Lucy always serve us and they are both great, food is good as well, decor is a bit tired but of course the staff can't change that, this is the only thing that let's the chequers down, just needs a bit of tlc but other then that it's perfect.

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lewissK38EO . 2024-04-01

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Came here for Easter Sunday, we have visited previously and wasn't very impressed, but this visit was great. Good service and food and a lovely new menu, would recommend a visit.

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H7322OXalanc . 2024-04-01

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We are frequent customers here and we have never have a bad visit. Until Today, sadly. The bar and restaurant had very little customers, whilst we stood waiting to be seated , for what seemed like hours, I asked the bar person if we could sit anywhere. She curtly responded that I wait. We were soon seated by another person, who just ordered us to “follow” menus were placed in-front of us along with daily specials list. The waitress did not communicate or “sell” the dishes offered. We ordered a bottle of red which was plonked on the table along with glasses - again with no verbal communication from waitress/bar person. Considering the place was empty we felt like an inconvenience to the two girls, who clearly did not want to be ‘working’ Our food unfortunately was not up to its usual high standards- was chef on holiday? One meal arrived cold with very little gravy. We requested more gravy for our meals, which we had to remind the waitress about- when it arrived, the gravy boat was slammed on the table, with the waitress walking off, no verbal communication just stroppy body language. There was no ‘check back’, so we couldn’t raise our disappointments about our meals. After paying for our meals, we were politely expressing our concerns to a new member of staff who was just starting his shift. As we described how rude and stroppy the waitresses were, one of the girls interrupted our conversation and completely ignored us - thank you for validating and demonstrating our complaint about unprofessional and unacceptable customer service. This place usually has happy, customer focused staff who clearly understand how important their roles are. - The two female staff working this afternoon unfortunately let the rest of the team down and thus may have a negative impact on your reputation.

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GEB808 . 2024-03-31

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We have been here in years, so we thought let’s give it a go as it was poor last time . We didn’t book as it was a spur of the moment visit, the staff were really friendly and helpful, we just explained it was just a little lunch that we required, the food was lovely and massive mark up from our last visit. Definitely recommend for lunch and we will try an evening visit in the future. Good food at a good price and good service. So it’s a 👍’s up from us . Well done to all the team.

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Christopher G . 2024-03-22

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20 friends from our walking group had a wonderful lunch today, the food was excellent and we all got served together by excellent waitresses Sarah and Daisy, thank you so much for a most enjoyable lunch.

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249elaine . 2024-03-12

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Lovely dinner date at the pub Sarah was amazing Will return with my family in a couple of weeks Well done the chequers Great pub

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craig s . 2024-02-28

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We come here regularly and love the food! Every time we're served by Sarah, we get fab, friendly service, would recommend. Thanks Sarah, always a pleasure when were served by you!

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joeller455 . 2024-02-23

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WHAT A SHAME!!!! - The Chequers has for decades been a great place to go for a drink and meal. It has/had everything:- A lovely building, good location, big car park. On Saturday, having enjoyed club dinners here before, members of our sports club had booked for dinner for 14. It was a while before our orders were taken, then about an hour before our food was served - COLD!! So obviously, the chef(s) were able to cook everything quickly enough, but then it was left to go cold. We will not risk THAT again.

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Peter M . 2024-02-18

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As living locally to the chequers, I come here quite often and never have any doubts! Staff are always helpful and friendly and food is always served to a delicious standard. Would recommend.

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Riley S . 2024-02-18

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Thanks Daisy and Lucy , Lovely service tonight . Chefs were accommodating of all our dietary needs . All went above and beyond. Thanks 🙏

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Stephen M . 2024-02-16

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Great service and delicious food. Will definitely be returning! We wanted a cosy local pub to have a good catch up in a relaxed unrushed atmosphere and this was just perfect. Our food was hot and presented beautifully and nothing was too much trouble for the staff on duty. We stayed for much longer than expected and have already recommended to friends and family. Thankyou for a great experience!

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Nicola P . 2023-11-24

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I have been going to the Chequers for 20 years,and I was appalled by the standard of food,it was inbarassing to say the least no steaks,ribeye sirloin no eggs,peas,mix grill was terrible dry . The waitresses where so apologizing and seemed very emotional about the standards. When you had amazing seafood and great specials board it was a place to go to,now it's become quite bland ,what a SHAME Steak picture of Medium rare second attempt Rump so tough.

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Relax54350055264 . 2023-11-04

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The food at the Chequers is always good and well presented. Our waitresses were Daisy & Lucy who were helpful and very friendly. The food was delicious, we ordered the fish grill & the game grill.

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JeanEHouston . 2023-10-28

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Enjoyed our meals and the service was excellent, love eating here, one of my favourite places. Local to me and always receive a lovely warm welcome 🤗

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Sella M . 2023-10-12

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My sister and I visited her here whilst waiting for her car to be MOT'd just down the road. We cant praise them enough. Excellent greeting, showed to our table and drinks order taken straight away, and delivered to the table in the next breath. Food order taken shortly after and starter was on the table within 10 mins. Starter was well cooked and very hot and well presented. The only criticism we have is that if something is a sharer, why have odd number of items I.e pieces of bread, pieces of chicken etc. Our mains came out very shortly afterwards again, very well presented and very hot and clearly freshly cooked. Overall a very good experience from entrance to leaving. Thank you.

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Ian312tv . 2023-10-04

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If you want great pub food at a reasonable price and with good service, then look no further. I had a very tasty scampi and chips followed by a superb toffee cheesecake. I was "persuaded" to go for this cheesecake by the waitress and she was not wrong. It was indulgent but one of the best cheesecakes I've tasted. I would recommend the Chequers every time.

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Tony W . 2023-09-27

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We’ve been meeting up with friends at The Chequers Redbourn for lunch over many years and from being a vibrant and busy restaurant, since lockdown it has become less frequented which is a shame. Longer waiting times for food has become the norm which probably reflects the difficulty of employing staff in general. Sadly our last visit today only had one member of staff (Joe) who not only greeted us, showed us to our table, took our order and for all we know might have cooked our meals. Whilst the standard of food was slightly average, the experience was improved by the excellent Joe who could not of done any more in providing a professional and enjoyable service. About an hour in to our visit a second waiter was seen and the manager made an appearance in serving our deserts and providing the final bill. The 3 staff including the manager all seemed polite and courteous and probably deserve to be working at a higher quality of restaurant where their personal efforts would be appreciated

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paulhP386IZ . 2023-08-31

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Great pub with great food. We enjoyed a fab dinner and puds - good vegetarian options too. Staff were great and really friendly 😊

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gates50000 . 2023-08-25

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I totally agree with Ben M on what he said in his review. Like Ben we have visited many times but unfortunately we won't be going back.

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Ian R . 2023-08-18

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We have eaten here plenty of times in the past but haven't been for about a year. Food used to be pretty good and was always consistent, even if not the best. This visit was a different story. Everything was so dire. I've included a photo of the garlic and cheese ciabatta which was just a bit of bread with a slab of cheep cheddar barely melted on it and tasted nothing like garlic. Look how pathetic it is. They're charging £3.50 for that and the rest of the food was about as sad looking. Honestly I can't reccomend anyone eat here. Staff were so slow, they were basically going in reverse. It was all really bad. Very disappointed as we had talked it up to our family from past visits.

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Ben M . 2023-08-14

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We popped in on the off chance today , never been before we’d been to a car show in harpenden it is our 15 year wedding anniversary today and we wanted lunch as well but harpenden was super busy m so we drove out and...

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Lez B . 2023-07-26

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Food took far too long to be served (about an hour from ordering) and too few staff taking orders, continually had to chase to get service and the bill. Coffee was cold when it arrived.

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Sightsee23113229731 . 2023-07-09

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Although we’ve been here many times this visit was very disappointing. We waited an hour and a half for Sunday roast . They had misplaced our order so we had to wait a while longer. Unfortunately when it came it was not good. They had...

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Joyce B . 2023-07-02

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Have been here a few times in the past and have had a great experience, however the pub has very much gone down hill, with waiting over 45 mins for 3 meals that came out barley warm (definitely re-heated) I would not recommend the visit...

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Holslace321 . 2023-07-01

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I was recommended this pub/restaurant by someone who used to to be a good friend of mine. We had a fantastic time but the food was questionably prepared by the re-heating engineers in the kitchen. I opted for the Beef, Sunday Roast. I could not...

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Steamo68 . 2023-06-22

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We went for Fathers Day lunch today at half 3 which seemed to be a great time as most of the lunch time must have died down. There were 5 of us and we all had started main and dessert all of which were lovely....

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jordanbO2935LQ . 2023-06-18

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Haven’t been here for years, friends suggested so we went along. It was a Saturday evening although the weather was hot there were probably only 5 tables taken inside & a couple outside! By 9pm we were the only table left ! The lay out...

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hattongreenwood58 . 2023-06-16

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Great pub with a nice large menu. We ate on a Sunday and were served by Natasha who was excellent.

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B1988OGliamb . 2023-06-04

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Been visiting The Chequers for many years in recent times more often due to walking my dog close by, this pub is very dog friendly, gay friendly and accommodating for the disabled having many blue badge spaces unlike The cricketers they look down on those...

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Dream622016 . 2023-06-04

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Another great meal with friends. Easy relaxed atmosphere. Looked after very well by Joe, who was professional with plenty of humour. Shout out to him, the chef and the kitchen staff

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JoanneSHM . 2023-05-23

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Went today for a late lunch - ordered our drinks / one served was not what was ordered. Put our order in for food - after 45 mins waiting for our starter we asked where our food was - some thing about the ticket machine...

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Susan C . 2023-05-21

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Go to the Chequers probably once a month so we know it well. For some reason there has been a change of manager which certainly isn’t for the better. She is extremely unwelcoming and almost makes you feel guilty for going in there. The food...

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Travel45780081926 . 2023-05-16

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Our first visit to this pub/ restaurant. Excellent food, friendly service, nothing too much trouble for the waitresses. Sarah was knowledgeable on the menu and gave us great service. Rosie P

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17RosieP . 2023-04-22

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We visited on a Saturday night, was promptly greeted and sat at a table. The food was a little slow but was very nice when it arrived. All staff were very polite and friendly especially our waitress Lucy. Thank you for a great evening will...

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lewissK38EO . 2023-04-17

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Went here as a couple for the first time on a Sunday afternoon for drinks and food.We ordered drinks, paid at the bar and sat at a table.The first table was not to our liking so we moved to another table.Much to our surprise the...

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roo0007 . 2023-04-17

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Great welcome from Hugh & the team, a good selection of beer and lager on tap & great value supper club menu with lots of choice

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sbsk171 . 2023-03-31

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Visited on a Sunday in March. All had the Sunday roast and we all thought it was faultless. We go out for a lot of walks to end up with a roast and this was easily the best we’ve had.

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Travel45780081926 . 2023-03-27

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We went for a family lunch , well what can I say , Hugh looked after us from his great arrival smiles which made us feel at home straight away , considering he seemed a one man band he played very well , the whole...

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Anita W . 2023-03-25

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We went to The Chequers for a meal, the food was lovely. Sarah and her staff were very friendly and welcoming. We had a fabulous evening.

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Ally H . 2023-03-04

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We had an excellent meal and the staff were very helpful although busy and definitely needed more help. Very good menus with dietary choices catered for. Will definitely recommend to others as a friendly restaurant and will visit again.

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Margaret I . 2023-02-22

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Had a lovely lunch here today :)) only one member of staff at front of house who absolutely worked his socks off ensuring everyone had drinks and meals served efficiently….. well done Hugh you are a legend!!!

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KaytieD2 . 2023-02-20

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I went with my partner for a valentines lunch - it was amazing ! The food was delicious, well presented and really good value! But the icing on the cake was the service - Daisy and Huw really looked after us - they made our...

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J5462WDsaraw . 2023-02-19

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Amazed at our honest friendly service. Clearly the company isn’t funding the staff needed but all that aside. We had a lovely family meal. The manager whom I believe was called Hugh and our waitress Lucy were fantastic. Not our first time visiting and certainly...

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A6438SRjom . 2023-02-16

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Very bad experience one waitress, manager & one chef. Waited hour before we got food & lots of other people complaining . Poor manager was trying his best but needs more staff. Will not be going back from a person who goes to this restaurant...

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Steve W . 2023-02-16

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After visiting this pub 3 months ago for a fantastic Sunday dinner, we decided to go back for another, (3pm)omg has it changed, we ordered some drinks at the bar first (that were well overpriced), I ordered a orange gin and slimline tonic, I watched...

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Vacation667923 . 2023-01-22

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Amazing food an excellent staff. Huw the manager was an absolute delight! Definitely will be returning. thanks guys!!

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madie2001ashford . 2023-01-19

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Really enjoyed the meal and was really impressed with the service. I requested a number of changes to individual dishes and they couldn't have been more accommodating. Lovely place!

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matthA2392TZ . 2023-01-19

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Instantly welcomed, and directed to table by lovely hosts. Food was fantastic, hot, and tasty. Would recommend

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Cameronowright . 2023-01-19

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Great service from Daisy, very very very nice food, great selection of drinks on tap aswell as alcohol free bottles

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15callumo . 2023-01-19

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Daisy & Co were fantastic to us all evening, accomodating our awkwardness in ordering and our habashery. The pub atmosphere was great and so incredibly welcoming. The food was great and overall had a fantastic experience here. Would very much recommend anyone to come!

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RobLove123 . 2023-01-19

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We arrived at the bar and waited 10-15 minutes to get a drink. When the manager arrived no apologies just asked what drinks we wanted. After being seated we got the menus, while not particularly busy we were seated next to a group of 8...

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Coastal722820 . 2023-01-05

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I have tried to be kind but my colleague and I walked out having waited for a long time to be served. It was all too apparent that the staff that were working were overwhelmed by the numbers, although it wasn't busy as such, but...

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PaulThrx . 2022-12-22

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We met with some friends who booked the table for lunch and we were instantly met with friendly stafff - chatted to what we thought was the manager who we spoke with about the virtues of Marlborough Sauvignon over Chilean 😜 - from then on...

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angiemc59 . 2022-12-15

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I phoned the Chequers yesterday to make a table reservation for 4 at 1630 to be greeted by a computerised voice asking me for my booking requirements to be told there wasn’t a table available. We instead booked the Prae Arms Hotel, which by the...

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479clydem . 2022-12-11

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arrived at 6:30 pm to meet others it was a car club meeting great service food great beer great people great nice clean environment will be coming back very soon

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R4315AVbarrys . 2022-12-08

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We had been to the Christmas Lights @ Ashridge House and this place saved our evening. We were warmly greeted by the team of ladies and made to feel most welcome. We were right on last orders for food but this was not an issue...

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andrewo723 . 2022-12-03

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Had a very enjoyable evening tonight. Food was delicious and hot, thank you chef and the new manager and lady who both served us was very polite and friendly. Restaurant was spotless and Would definitely recommend.

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Queenbee1936 . 2022-12-01

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We visited during the Eng/ Wales football game, and we were rewarded in that the pub was relatively quiet. What lovely staff making sure we were comfortable and had everything we wanted. The food was excellent, both smothered chicken and cajun burger were cooked to...

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K2675RFdeborahf . 2022-11-30

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Had excellent service accommodating my allergies and all with a smile .. great portions and very tasty indeed .. defo going back .. thank you . ..

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81suziet . 2022-11-27

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No words to be honest. We popped in for a bite to eat after being recommended. We didn’t even get to buy a drink. The guy behind the bar told us not to even bother. We said we were in no rush for food and...

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SimonandJaneW . 2022-11-12

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We visited on a Sunday afternoon - luckily we had booked a table as the restaurant was full. I can see why though! Food was great, we all had a type of roast (beef and pork) and neither of us could fault it. Gravy was...

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Sadlerk215 . 2022-11-06

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We have just been for Brunch for my son's Birthday. The Manager was so friendly and attentive and made us feel very welcome. He also took time to speak with our children and made a fuss of our Birthday boy. Food was lovely and they...

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T7103YGjessh . 2022-11-06

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Visited this Saturday afternoon for a family meal and drinks. Very well looked after by Daisy who waited on our table.

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iantU4344GJ . 2022-11-05

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Had a spot of lunch here at the chequers. Huw, the manager was such a delight, very helpful and attentive along with the lovely lady who was also working. Food was amazing, i would definitely recommend this cosy pub too others. the atmosphere was very...

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madie2001ashford . 2022-10-27

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We had a lovely Sunday meal today celebrating my birthday. Food was amazing and service great. Would recommend this establishment to everybody. Thank Jo for great service.

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MarilynT446 . 2022-10-16

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What a lovely place, full of character and such friendly, helpful staff. I didn't need a big meal as I was due to eat out later. I was personally guided through the the menu to find the perfect light lunch - a hot ciabatta with...

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Paul P . 2022-10-12

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Popped in for a beer & dinner after a local dog walk. Huw is a great host nothing too much trouble had a great steak & ale pie plus Bakewell tart custard. Also very dog friendly with treats water bowls and blankets to rest up...

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sbsk171 . 2022-10-11

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Enjoyed a lovely meal with four friends, Jo looked after us serving us our meals, she is so helpful and very pleasant. We love to visit with family and friends.

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14rosieb . 2022-10-10

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We ate in here on a Sunday afternoon. 4 adults and one infant. We all had starters and mains. Mainly seafood and it was clean plates all round for each course. Very well cooked by the chef Adrian. Would highly recommend and will be coming...

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Travel45780081926 . 2022-10-03

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Lovely treatment as we took an aged parent/in-law for lunch. Will be back regularly for the good variety on the menu and the generally nice environment.

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annacJ3194FT . 2022-09-24

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had a lovely Sunday Roast here yesterday with the family. High recommended! Great staff and Service. Food was delicious, Will certainly come back again. Ample parking and a clean and tidy. Have the Turkey roast !

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Mr20132013 . 2022-09-11

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Myself and my boyfriend visited yesterday the staff were very friendly and welcoming and the food was amazing will definitely visit again highly recommend.

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W4704MBrebeccaw . 2022-08-23

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Great pub for an occasion or get together, good range of menu to cater for all tastes. Starters, Mains and desserts good value

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Iris m . 2022-08-12

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Just had a fantastic family brunch. Food was sensational and the service by Antony was faultless. We can not wait to return.

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SamRichardson90 . 2022-07-30

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We had lovely lunch food was great had smothered chicken ,lamb gnocchi special,burger and steak chibbata. Was all served lovely and hot well cooked. Thankyou to Antony and his team.

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679gordonl . 2022-07-16

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Good parking facilitities. Attractive interior. Helpful staff. Good food. Would recommend for stopping for lunch..

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Forbesk2015 . 2022-07-16

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Another lovely visit today. 2 lunch meals with some drinks. Served by Antony and 2 lovely ladies. Great atmosphere & great service. I believe Mike was in the kitchen, great food as always.

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123amandajones . 2022-07-01

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Stunning food & very worth the money/big portions. Lots of options too. Very welcomed by Ant & great service 🤌🏽

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nicolaeN2719IC . 2022-07-01

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We had a Sunday lunch for Father’s Day, and our waitress Jo was lovely and friendly. She was very attentive and made sure we had everything we needed. Would definitely come again!

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U3377KJlilyw . 2022-06-19

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Amazing visit today for father's day! Our waitress Jo couldn't have been more helpful. Food was fantastic. We shall be back!

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40martynp . 2022-06-19

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We had a really nice dinner and were served by Sandra and Scarlett who were both great and friendly!

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Lucyeatingfood . 2022-06-18

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Had a wonderful day out here with very kind and attentive staff, Lucy T gave me a wonderful recommendation of the blood orange gin from their wide gin selection.

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Y3587XNlucyt . 2022-06-16

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Jo was a wonderful waitress. The food was very good. Reasonable prices. Will visit The Chequers Redbourn again. Can use Tesco Clubcard vouchers for food.

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V9438EBsarahp . 2022-06-11

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Big thanks to Jo and Lucy for the great service today! Lovely food and lots of great gf options! Will definitely be back again soon.

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Alice H . 2022-06-07

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Relaxing atmosphere at the Chequers Inn Redbourn, beautifully cooked steak meal and mouthwatering sweet. Our servers Jo and Sandra were professional and personable and made our visit very welcoming. Thank you.

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VickiW423 . 2022-06-03

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Me and a few of my friends decided to pop in to The Chequers Inn for a few drinks and a meal. We were greeted and made to feel welcome as soon as we came through the door. The host found us a nice table...

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Dave-Smith6754 . 2022-05-25

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Good kitchen, but utterly ruined by a lack of intelligent and capable staff. However for a multiple mass-market chain restaurant the food is surprisingly good. Value for money is excellent given the high quality of the dishes, but the serving staff really should be stacking...

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FussyBvggerBrit . 2022-05-24

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Stopped here completely by chance when diverted off the M1 and stuck in traffic trying to get home. So glad we did. Gorgeous food, great service and spotlessly clean. Had main courses and sides. Very tasty and well presented. Staff friendly and welcoming. Dogs allowed...

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laurajj52 . 2022-05-24

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