Chens Garden in Thurrock - Phone Number, Reservations, Reviews

surprisingly affordable! Tastes great! It even was quick! To the muslims out there, the chicken is halal. 9/10

Staff are kind and hope all are successful in business and vegetarian food are delicious we are all vegetarian and love their food this is our favourite takeaway food ❤️ 🐼

Flavoursome food. Aesthetic venue. Slightly higher price than other Chinese takeaways in the area. Long wait times for delivery

After paying they cancel order an le no baloney back worst place I order foot Shame restaurant

Lovely fresh authentic food, very clean and friendly , highly recommend x

Best chinese in the area and great service highly recommend

One of the best Chinese food in Grays. Their delivery drivers are the best. Good service, food is great and staff is very good. Highly recommended 👌

Ordered on line at 6.30pm, called to find out when we would get delivery after 1 hour 15 mins, told it would be another 15-20 mins. Eventually turned up after 2 hours! Food was nice but delivery was awful

Love the chicken especially the rice thank you

This is a decent Chinese takeout. Food is cooked well, not greasy and tasty. One of the best Chinese takeouts in Grays. Would recommend. Only issue, its cash only.

It's a takeaway so there isn't an atmosphere but the food is banging and great selection.

This was my first time eating from The Chens Garden, and it won't be my last. I ordered through the phone and the person was friendly. I booked a food delivery. Delivery took 1 hour and 15 minutes (Friday night). The only downside to a delivery is that you can not track the driver, so I didn't know when it was going to arrive. All food was delivered hot. The chow mein noodles were full to the brim of the tub, the sweet and sour chicken Hong Kong style could have had a bit more in the tub but still a good amount. The chicken balls were a good size and had a nice crisp to them. The food tasted great! I will definitely be ordering from here again.

Great food just wish the website would allow delivery to be more easily accessible as after two attempts it automatically chooses collection..

Great food with excellent delivery time.

Been here a few times and they quick delivery and quality of the food has always been very good - friendly staff and drivers. Would defiantly recommend and be coming here again 👍👍

Food was tasty and affordable. Been here a couple times already and always had a positive experience. Highly recommended.

Honestly the best Chinese I’ve ever had in a long time. Not greasy and full of salt only full of great flavour and great portion sizes.

90 minutes awaiting food terrible service food wasn't much to sing about.

Always go there on a Friday. Food is nice, fast service, friendly staff.

Food seems to be going down hill lately. Chicken in chicken balls was horrible

orderd before and it was nice (sweet and sour chicken) but gave me the worst food poisoning was awful. thought id give it one more chance just ordered some soup and curry and rice it was so salty it was dreadful

Great Chinese takeout with lots of vegetarian options!

Great chinise prawn balls excellent all the food fresh and hot on delivery great ribs can't beat it

I order last night 24th July It's the worst meal I've ever had from them awful

Messed around and lied too. Staff can't listen to order and turns up late. That's if they are doing delivery that day. Service extremely poor. Shame as food has been good

Tried for first time 19/6/23 my word a great meal clean taste good flavour a sure fire 10/10 will 100% use again And good value

The food didn’t arrive for 90 minutes so I called up to find out where it was and they tried to tell me that it had been delivered. They were dismissive and rude and when they finally admitted they had accidentally delivered to the wrong address they didn’t even apologise and acted as if sending out a new order was doing me a favour. From start to finish made it seem like I was lying. Will never order from them again.

The food is so good and tasty!! five-star service thank you very much

Great good, it’s always busy. We alway come pick up our order, it is a lot faster.

I order regularly and love this place. The food is amazing and the delivery great. Crispy beef,noodles and chicken ball perfect.

Fantastic food, will come again

Ordered quite a few times now with no issues. The ribs are really good not dry or chewy at all. The seaweed is also really nice. Delivery time on time and the drivers are always polite

Amazing food, good prices, fantabulous staff

Fantastic food! Always hot, tasty and the best special fried rice 😀

Wonderful Chinese takeaway. Food is top notch and generous portions. The place is very clean, lovely design

Our local and regular Chinese takeaway. Always great, speedy, friendly service and very reasonably priced. Highly Recommended

Always delicious and tasty. Can be up to one hour's wait for delivery at busy times like weekend though. But always arrives nice and hot.

Best Chinese I’ve had in Grays, food is always delicious and hot! Fast delivery and lovely staff who accommodate any changes you need making to your order

Never had any issues always good only improvements would be more desert choices and smaller onion pieces in dishes.

2 hours waiting for the order when you call them answer is on the way.

Very busy take away around Grays. Service is very fast and have more than 50 dishes on menu

Lovely food, our go to place for Chinese, delivery can be quite long but food always comes piping hot, worth the wait.

Also a delicious Chinese restaurant in Grays quick deliveries friendly service great prices.

Ordered today at 7pm no reply no answer no phone call order never arrived at my address.

Terrible 2 hours wait for food no communication told not to order on website as it’s your fault as they can’t update the wait

Went yesterday evening for a takeaway....Not impressed at the way the order was messed up unnecessarily. We ordered a chopsuey dish(been sprouts), it was not on the menu but the girl at the till assured us they could do it. They did NOT, when we got home we saw just a beef dish no bean sprouts..... very disappointing as we wanted beansprouts. Also they did not tell us a sauce was included on one dish and ended up buying two unnecessarily. The girl seemed nice and chatty but did not know what she was ordering on the till.

Phoned up 45 mins wait for delivery over an hour and 15 minutes still no order delivered and never answer the phone

Ordered food told 40 minute delivery did not arrive called up was told leaving now will be 15 minutes half hour later no delivery called back got a rude response when did arrive 2 hours after ordering food was cold and awful would stear well clear from this food stablishment

Regularly buy from here but will not be buying again - my collection order was sent to a delivery address which wasn’t my house so I had to go out of my way to pick it up. Called back up to complain my food was cold and got told I’m ‘taking the piss’ and there was nothing they can do. Awful customer service and they have lost a whole family of customers

I think I've found a new Chinese takeaway. Called the restaurant to ask for no onions ahead of making an order on Just Eat. Order came within half hour to Chafford Hundred on a Sunday evening which was a nice change. The rice noodles, crispy beef, chow mein and chicken balls were all freshly prepared and hot. Polite driver and staff taking the instructions over the phone.

The worst chinese I’ve ever had no flavour what so ever. Ordered beef chow mein, curry sauce and chips and prawn dumplings. Never ordering from here again so bland.

Great food every time. Sometimes delivery takes a while but good things come to those that wait 😋

Ordered 1 hour 45 mins, still no food! Won’t order again. Apparently it left the shop 45 mins ago. I don’t hold out much hope for hot food!

Tasty Chinese takeaway 😋, great service, Popping in this weekend Always recommend Beef In Black Bean Sauce 🫑 Chicken Chow Mein 🍜 Sweet And Sour Chicken Hong-Kong Style Sweet And Sour Chicken Balls Prawn Crackers Egg 🥚 Fried Rice 🍚 Their curry Sauce 🍛 isn't the same as usual Chinese, a little bland Left overs spot on for breakfast 😋 👌

Lovely food friendly staff great vegetarian selection as well as meat and fish catering for all my friends and family

Really disappointed. Ordered through the website because nobody was picking up the phone. I received a confirmation email saying my order was being processed and nothing else. No delivery ETA at all. I wait for another 40 minutes and finally get through after leaving a voicemail and 3 more missed calls. When I get through I spoke to a lady reception who informed me the food is being cooked. After 40 minutes of waiting, my food was still being cooked which was clear to me that the order hadn't actually been communicated to the kitchen until I called them. Through my frustration I request for the order to be cancelled and the receptionist failed to show any sense of care or service in trying to rectify the situation. In fact she hung up on me while I made my cancellation request. Very very disappointed. The food here is great but the service is a shambles and its really ruined my evening. Please fix up. Happy to discuss any response from this business.

This place used to be ok but has gone massively downhill of late ... they don't pick up the phone most of the time, the prices have gone up, and worst of all the food quality is abysmal - I had "crispy squid" that was so hard and rubbery that I reckon it was yesterday's, reheated in a microwave as it certainly wasn't fried (as it should have been). Appalling greasy food, awful sauces, never again. Avoid.

Honestly, the most tasteless Chinese food I have ever tried. The chips were nice though ...

Fabulous tasting food full of flavour and spice steaming hot 5 stars best Chinese takeaway in the area 👌

pretty good. nice variety, vibrant, good-looking etc buut my food wasn't hot when it was delivered and some things were bland or too salty. cool place tho, i recommend

Great choice of food at a good price with it also being very authentic. Staff are also very friendly and the service is quick.

Best Chinese around town! Been going here for a few years now and will continue to do so as long as I live in the area.

Best Chinese Takeaway In Town! This is my first time I tried this Chinese Takeaway and the outcome was superb! Must Try! Quick delivery service and food was like a dream. Look no further, you will not be disappointed!!

AVOID- Ordered for the first time ever from here online. After an hour I tried to call, to see how much longer the food would be, but the number does not work and sends you to a mailbox which states that it is currently full. I tried sending an email via the website but no response. The food arrived after 1hr50 and when it did it was cold so we left it with the driver and sent it back. The driver called up to let the restaurant know and there was no apology or explanation. Disgusting customer service. Do not USE!

With so many other takeaway's in the area to choose from, it had a been a very long time since i used this one (it was called Senior, back then!) and im afraid to say, i was very disappointed. I ordered the Special curry, and was given an ONION curry . . . With an accompanyment of a few pieces of meat, and a couple of prawns! Topped with the fact that i asked for it extra spicy/hot, you could have fed a newborn with what was given to me, as it was as bland/tasteless as anything. It really was a substandard meal. Oh, and they only accepted cash . . .

Great food and fast delivery. Highly recommend roast duck.

One of the best Chinese restaurants in Thurrock

Wanted to try a new place for a change. Read some reviews and thought we would give this place a go. Rang to confirm they could add a specific condiment to the order. Was told yes and to place in notes. Made a substantial order which arrived quicker than expected. Unfortunately despite the call, condiment wasn't added disappointingly. A simple call to us to verify our order if required would have sufficed. Our search for a new goto Chinese takeaway continues.

Local to me and loved the taste

On my last two orders they have missed items off, when you call & complain they put the phone down, avoid in the weekend as they can’t cope and are rude.

This place always gets your order wrong

Tried this chinese for the first time after a recomendation from a friend due to the wide variety of veggie options. The lady on the phone was really polite and helpful when I called regarding our order. The food itself was delicious and full of flavour. We will be ordering again. Best chinese we have had in a long time

The lady that takes the food order is so lovely. The food is awesome, it's got to be my favourite chinese takeaway.

Best chinese in the area without a doubt! Food is amazing,only slight critismn for my own personal taste is that the sauces eg sweet and sour sauce,sauce with crispy chilli beef is to thin,needs to be thicker

fresh ingredients and extremely tasty.

Raw chicken in my special curry. Curry sauce tasted bland. Wont ever order from here again.

Registered for online access, put in my order, paid via PayPal, received confirmation of my order, and food delivered 35 minutes later. First time we've used Chens and I can confirm that the food quality was excellent. Sweet and sour is more meat that batter, (vast difference from our usual takeaway source), so Chens will be our supplier of choice going forward. Great service - thanks!

For my birthday i wanted to try some different and i decided to get some chinese food as i am rarely had before..i took 5 different dishes and everything was extraordinary..my favourite was deep fried king prawn in spicy salt..service was impeccable and fast..

The worse takeaway we've ever had!!! Tasteless and the slimiest chicken.....i actually thought we had Squid it was that slimy!! Chips were nice though and food was hot haha but thats it, thats the 1 star rating. Only went there as our usual chinese was busy, thought we'd try Chens....Mistake!! Also took over 1 & 1/2 hrs to.deliver

Lovely food, although not as much given as other restaurants in the area. The counter staff leave a lot to be desired... Would 100% recommend for Chinese food ⭐️⭐️⭐️⭐️

Food tasted fresh, not greasy and quick delivery.

I live around the corner, Every time my friends, family or partners want Chinese food this is where we go. This is the best place Chinese I have ever had and I've moved around a lot

Superb food at a reasonable price

I've never had any issues with them, food has always been good

One of the worst chinese takeaways we have ever had ,food was awful will not be returning ,and not cheap ,quality of the food was very poor

Prices hiked on Uber eats by 20% (not including service or delivery fee)so better off ordering direct from them as it’s much cheaper on their website menu.Food was ok but have had better portions from other local shops in the area. Sorry, way too expensive for me, I was expecting something out of this world for the price I paid......see Uber eats menu to the website menu if you don’t believe me

Excellent meal. Highly recommended.

Great food, especially the salt and pepper chicken! The staff are all really friendly too.

Had our first order from here on Saturday very friendly staff order was taken and delivery was around twenty five minutes food was hot and everything was delicious best Chinese we’ve had for a long time will definitely be ordering again

Avoid avoid avoid!!! Order took 1hr 15 mins. Went to collect in the end, paid for delivery charge which didn’t get back. The woman on the phone told me “yeah it’s always like this” no apology. Terrible. Go to golden express instead!

Friendly staff and tasty food Never have to wait long.

Ordered at around 5pm for delivery at 6.45. Called at 7 to be told “extremely busy” will try to deliver in around 30 minutes. When told no not good enough told it would be delivered in 10-15 minutes. That was 15 minutes ago. Being busy is exactly the reason people order in advance .... if you can’t provide a service don’t offer it !!!

I delivery at home, i was scared first time after long time ordering azian food but i love it ! thank you!

Excellent gave us free crackers and drinks ,food was great been there threw times now and spot on ,from the boys from the camp

Friendly staff. .Very good tasty food

Always excellent service and always excellent food, never a bad experience thank you Chen :)

This used to be one of the nicest Chinese takeaways in Grays. Now it’s changed it’s name and upped its prices. You now pay separately for the rice when you order a curry which ups a curry to 8 quid!! The pancakes rolls were swimming in grease and the prawn toast tasted burnt. The curry itself had way too many onions and what I think was frozen chicken strips in. Definitely wasn’t freshly cooked chicken. Won’t be going there again that’s for sure.

Don't normally post negative comments 1st time I went ordered a special curry, arrived home to find a chicken curry. 2nd visit mentioned mistake from previous visit was just shrugged off even though there's a price difference. So gave benefit of doubt and ordered again special platter and special curry fried rice paid £16 not so special platter consisted of 2 ribs cut into 4. 2 burnt pieces of breadcrumb which supposedly contained prawn hence the £8 for the starter and 2 slimy spring rolls with a large amount of seaweed to fill the metal food container. The special curry was vile the chicken was sour and inedible All in all expensive rubbish very disappointed and definitely won't use again