Based on 2.121 opinions finded in 2 websites
Based on 2.121 opinions finded in 2 websites
Opinions
Absolutely brilliant service from start to finish! Helen was great with the two kids, and the four adults loved having her attitude
Billy Pidgeon . 2024-10-29
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The food and service was impeccable. I'd definitely recommend this restaurant.
Helena Harrison . 2024-10-28
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Food was v nice and restaurant was nice. Would go again.
Lee Tisdall . 2024-10-27
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Had lovely full English breakfast, delicious.
Michael Simpson . 2024-10-27
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Great food,reasonably priced. Great service. Don't think there's much alcohol in the cocktails though. It was cold in there too.
Martina Heap . 2024-10-21
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American dinner style restaurant. Enjoyed the cheese burger!!
Andy Harris . 2024-10-20
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Service with a smile & polite staff. The atmosphere was perfect. Really enjoyed it so we went twice while on holiday. The menu has a good choice of food & the food was delicious. X
amie saxton . 2024-10-18
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Visited here as we are on holiday and honestly can say it was the nicest meal we have had while being here. The atmosphere was great, a nice restaurant & the staff are so helpful & kind especially Helen. The food was lovely, I really enjoyed the pepperoni pizza. My partner rated the inferno burger (I believe it was called) and our Son ate all of his which was great. Overall a great experience and I would so come back here if in the area again.
Liyah Sansom . 2024-10-17
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What a wonderfully doggy friendly establishment to find on a wet and windy day! Doggies and their families are welcome in the bar side with around 8 booths and 5 to 6 small tables. We had the all you can eat breakfast platters, one veg and one non veg. Helen our waitress was friendly and made our doggy welcome too, listening to the banter from other diners they clearly had regulars as well as the late season holiday crowd. I wish I had enough room to try their amazing array of cakes and desserts to. A gem of an American themed Diner.
Annie Bartzsch . 2024-10-13
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Amazing value breakfast platter. Would highly recommend this.
Elizabeth Barnard . 2024-10-07
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Food is not nice at all, peoole working there are amazing
Fazal Dad . 2024-10-01
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Was my husbands birthday, we went as a group. It was a party minute booking, but they were incredibly flexible. The food was amazing! My husband had his favourite - swordfish, he says it was cooked perfectly, as often previously, he would find it dry. All our party were happy with their meals. This was enhanced by our waitress- Helen, she was amazing! Fun, bubbly, helpful, engaging. Would highly recommend this restaurant!
Carol . 2024-10-01
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Came here for an 18th Birthday meal the food was good as always and the service was great and being tended to making sure we had enough drinks. Sophie was a great host and we will happily be returning.
Alan Townsend . 2024-09-30
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We had a great meal with friends. Friendly and fast service, thank you Kate. Good food at sensible prices. We will be back again soon.
Paul W . 2024-09-21
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We had a great meal with friends. Friendly and fast service, thank you Kate. Good food at sensible prices. We will be back again soon.
Paul Walters . 2024-09-21
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The staff was excellent &the food was excellent. Would recommend them to everyone.
Trevor Swinyard . 2024-09-21
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Sophie our waitress was attentive, friendly and efficient. Charnallies is the best restaurant anywhere for gluten and dairy free meals. The gf pizza was perfect and the best I`d ever had. My husband says it was the best chicken burger he`d ever had. Coffee was good and hot. Honeycomb cheesecake was delicious. And the gf blueberry muffin sundae best desert ever! Relaxing atmosphere. Clean tables. And, most importantly, very clean loos! Great lunch experience and we`ll be returning soon. No complaints and that`s unusual in itself! Highly recommend.
janeR7113AF . 2024-09-21
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Good food friendly staff, and dog allowed to. Top marks
Gary Stone . 2024-09-21
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We're on a trip to Clacton and tried the Charnallies restaurant and weren't disappointed. The food was excellent, the right amount and priced fairly. Our waitress,Helen was lovely and saw to our every need promptly with a smile.Thank you
S W . 2024-09-15
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Just had a lovely meal, was served by Sophie who was so polite and attentive. Would definitely recommend! A very good choice on the menu.
Keely W . 2024-09-13
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Average food, nice but lacked flavour. Server took plates whilst I was still eating. Would come back again but try something more popular.
Absolutely Dragulous . 2024-09-08
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Nice place dog friendly outside, We where served by Sophie, she was great with the kids and very helpful and kind. The other sever was very nice too and great with the dog. Food was great too, good day time deals. overall great experience
Carl Sharpe . 2024-09-07
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Great evening out. Food and service both great, with our waitress called Helen!
Claire Abrahams . 2024-09-03
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Helen was a lovely server, happy to help and very nice to talk to as well as the other servers. Overall very pleasant experience 👍
Alfie Matthews . 2024-09-03
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Not a bad place, brilliant location, friendly staff and excellent service. It feels more like a seafront cafe than a restaurant and the prices can be a bit steep. But you're guaranteed a great meal as the food's excellent.
Nick E . 2024-09-03
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The staff were very friendly & welcoming. We didn't have to wait long for food & it all came piping hot.
Claire Shipley . 2024-08-30
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Food was beautiful. The waitress Sophie was so friendly, organised and knew exactly what was needed! Highly recommend this place when going out with children too!
Ange L-H . 2024-08-29
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I recently had the pleasure of dining at this restored gem, and it was an incredible experience. The food was nothing short of amazing—each dish was crafted to perfection, bursting with flavor. The staff were equally impressive, providing attentive and friendly service that made us feel right at home. The ambiance of the place adds to its charm, creating a welcoming atmosphere that invites you to relax and enjoy. Highly recommend this spot for anyone looking for a delightful dining experience!
Stoke Driving school . 2024-08-23
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We had an amazing family meal here. All staff were polite, friendly and attentive. Checking in with us to ensure we had everything we needed and made changes to suit our preferences. The food was wonderful. Absolutely no complaints. Freshly cooked to order. I would highly recommend this restaurant. Will definitely go back in the future.
katie reeves . 2024-08-20
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Excellent food and service. Kids absolutely loved the ice cream and a special shout out to Sophie (waitress) who was lovely. 👍👍
Alex Atkin . 2024-08-16
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We were in clacton for the week and popped down to the pier . We saw the restaurant on way down ( right near pier) and decided to treat ourselves. The waitress Amie was so lovely and couldn't do enough for us. The food was absolutely amazing very tasty, well presented and was reasonably priced . Will definitely go back when we in area again .
michelle hansen . 2024-08-13
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We have been on several occasion and always had great food and service , staff are always helpful and friendly,would rate Charnallies as one of the best in clacton.Thanks.
Trevor Stevens . 2024-08-07
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Nice movie themed restaurant, staff were nice, food was nice and portion size was big enough
Tanya Portway-McCartney . 2024-08-06
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Loved it. Served by sophie who was faultless. Would defo return
R B . 2024-08-03
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Had dinner last night food was very good and serves was good
Darren Clark . 2024-07-30
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Great place to eat. Good atmosphere, the service was friendly. Overall, the food is good, the Biscotti cheesecake was bliss! The lamb shank, however, was poor. Strange coloured meat with boil-in-the-bag veg. The lasagne was excellent, though.
Alli McDonagh . 2024-07-23
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Quality ,I always have the t bone but everything is good
Graham Swift . 2024-07-22
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Excellent service, lovely young girl, we bought a sausage for our westie who was warmly excepted, and the food was excellent, 100 percent recommended A1.
Rob . 2024-07-22
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Celebrated husbands 60th birthday on Sunday. The communication has been fantastic in arranging decorations as a surprise for Adie. The whole family (22 of us) had a wonderful time. The service provided by Katie was awesome, all food arrived hot and delicious. Atmosphere was great. Everyone had a fantastic time. Can't recommend highly enough. Thank you Hayley & Katie for making our visit 😊 Love Helen and Adie xxx p.s. we'll be back xxx
Helen Pardy-Taylor . 2024-07-17
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Weird review... the food was amazing! No problems there at all! The problem we had was with a member of staff and how the management handled the situation. Such a shame as it ruined such a nice meal. Would of recommended to anyone to go for sure but now I'm thinking otherwise...
Marc Aalders . 2024-07-14
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Came is for elvis night wanted to take the time to say what a great night it was Food was lovely Entertainment great And service from our waitress sophie i was brilliant nothing was too much trouble and sophie i went above and beyond to make sure everything was perfect Will be back for sure
Mitchell Ilbury . 2024-07-09
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The best meal I’ve had in clacton by far staff are truly helpful an extremely lovely waitress called Jessica served us do highly recommend
Jake Griffiths . 2024-07-09
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Amazing night Elvis was great Our server Sophie I was excellent. Served our table of 14 quickly and effectively with no errors
Nicola Ilbury . 2024-07-09
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Really nice atmosphere, incredibly friendly staff, swift service, excellent menu choices, delicious food and really good value for money. If I lived nearby I'd probably go every week for breakfast. Genuinely one of the best diners I've been to in the UK. Excellent options for those with dietary requirements too.
Richard Podd . 2024-07-07
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Lovely food, staff very nice, made us feel welcome
lucy smith . 2024-07-06
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Very reasonable prices, friendly service, very welcoming, recommended
David Pinches . 2024-07-05
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Always a great experience, the food tastes amazing. Our server Kate was especially nice and attentive. I thoroughly recommend them.
Colin Reed . 2024-07-05
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Whilst visiting Clacton I tried this restaurant and really enjoyed my meal. The Inferno burger is really good, heat but nothing too bad, and they cooked the burgers perfectly, so often I find restaurants overcook them now. The chips and salad were very good too. And.the homemade coleslaw was one of the best I have had, actually wish there had been more as it was a very small amount. It's a nice setting to eat in, with good music and plenty of tables. And our server Sophie was excellent. Would definitely eat here again.
Ben Stuart . 2024-07-02
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Absolutely fantastic place nice food staff amazing worth every penny
Lee Cooperfield . 2024-06-25
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We came here following advice that it had been updated and had improved. I wish I had taken pictures to upload as I do with all my other reviews. I had the spinach and mushroom pasta which was ok, not the worst meal I've had, my brother had the rib & steak meal for £28 which was not worth even half the price. The ribs were from a packet, the steak was miniscule and the coleslaw did not taste homemade either. My mum had the American hotdog meal which consisted of a hotdog from a supermarket on a bun with red onions (why red?), frozen chips, ans a McDonalds sauce pot of Coleslaw. We will not be returning here as our meal came to £75 and we could have gotten far better food at the McDonalds on the high street for a fraction of the price.
Timothy Cocklin . 2024-06-23
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The staff are so lovely and welcoming, food exceeds expectations and is super satisfying, the vibes are immaculate and the place is gorgeous. Very deserving of 5 stars.
Nikki Faulkner . 2024-06-21
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We had the weekend breakfast platter a few times now and handsdown this is one of the best breakfast in town! It’s very reasonable and super tasty and you can order as many additional things as you like throughout. Even for plant-based customers this is a great option! The staff are always super helpful and friendly too. They really look after you. We were served by Naomi a couple of times and had superb service. We’ve also been in the afternoon for 2-for-1 cocktails and that was also great. A big thank you to the Charnallies team!
Andrzej Molenda . 2024-06-19
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This quality of food shouldn't be given even for free. Kids pasta inedible. Salad dressing awfully. Totally not recommending this place. Waste of money!!!! I am.so upset I have paid £35 for food served from tins that you get in Aldi or Lidl. No taste at all.
Marcin Orlowicz . 2024-06-17
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Vegan & Gluten free menus, lovely service, dog friendly x
Micheala Hollingworth . 2024-06-16
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Saturday/sunday buffet breakfast £6 each. Yummmm Music a little too loud today. Customers had to shout to be heard over it. Today big group already seated and a visit by nigel farage and a load of reporters. Didnt stop long and didnt disturb our lovely brekkie.
Beverley Alexander . 2024-06-15
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Food and service, equally bad as each other. Not recommended. Only good thing was the cocktail drink.
London Girl . 2024-06-10
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The waitress Helen was very efficient and happy go.lucky person happy with the service thankyou
Lana O'sullivan . 2024-05-30
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Great food, great atmosphere and great service thanks to Sophie I.
Phil Border . 2024-05-30
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Absolutely fantastic service from the waitresses and chef. The atmosphere was calm and amazing. I will highly recommend coming here.
Isabelle Clarke . 2024-05-26
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Good value for money and lovely food
tony wilding . 2024-05-17
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We came in on Sunday and had a fantastic meal. We use the restaurant regularly but have never left a review.This meal was outstanding so deserves the credit! We were so impressed with the food. My husband had the triple stacker burger, which arrived piping hot( as did all the meals), the burger was steaming hot the whole way through the meal!!!! Very well done to the kitchen! Bbq chicken salad is also worth a go! Very impressed!! Well done We will be back!!
FIONA GILMOUR . 2024-05-13
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Love this place easy quick decent prices and service is always second to none, our waitress Sophie was brilliant even tho it was her first shift there was no mistakes or mishaps
Sarah Clements . 2024-05-06
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Lovely venue good food and Maisie was friendly helpful and polite. Highly recommend. Only very small downside was WiFi was not free or would have posted review whilst there. Will return soon.
Jen Sedge . 2024-05-05
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First time visit (from Suffolk) and was very happy with the experience. Nice and Roomy to sit in. The tables are nicely spaced apart . Very good service. Great to have happy and courteous table service. Very prompt too and food was well presented and tasty. We would definitely come again if in the area.
Julie Blackstock . 2024-05-01
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We visited 29th April 2024, it was good to see a seperate vegan menu. Food was tasty and good value. Served by Helen who was friendly and helpful
Sas Astro . 2024-04-30
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I love this place does amazing food and best place to eat if you have a dog!
Eliza Hayden . 2024-04-27
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We visited on a Saturday evening and had a very enjoyable meal, prices were reasonable the food tasted great and the service was excellent despite the place being packed, I would highly recommend using this restaurant as they cater for all ages and group sizes
Phil Deal . 2024-04-25
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I wouldnt say it was American at all. Food was hot snd miss for party. Staff were great though.
Adam Davenport . 2024-04-13
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Great food lovely friendly staff. Great lunch menu offer. Great menu for kids too would definitely go again
Jess Thursfield . 2024-04-08
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I ordered a margarita and a chicken Caesar salad. The margarita was amazing, but the salad was appalling! It was not a proper Caesar salad by any means. I got a salad that consisted of shredded iceberg lettuce, tomato’s, a few croutons, and very little dressing! They need to learn what a Caesar salad actually is! Romaine lettuce, croutons, Caesar dressing and Parmesan cheese. No tomatoes! It’s really not that difficult. Very disappointing. Not to mention it cost £13.95
shannon taylor . 2024-04-01
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Great family meal, lovely food and friendly staff. Would totally recommend Charnallies.
Pamela Webb . 2024-03-31
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Lovely food, very accommodating, quick and friendly service. Our waitress Bailey was lovely and couldn't have been more helpful.
Amanda Laws . 2024-03-29
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Had a great evening in here. 7 of us, 3 eating, 4 just drinks and absolutely no problem with that. 2 burgers and 1 macaroni cheese, all very nicely presented, lovely flavour, not too long a wait either. The cocktails were lovely - I can highly recommend the After Eight! prices were good. We had a lovely waitress, very attentive and friendly. We enjoyed the evening so much that 3 of us booked in for brunch the following day - we had the same waitress which was really nice. The eat all you can brunch at jut £6 per person was great. one platter with 2 of everything and then you can just ask for extra items and they are brought to you. a much better idea than piling plates sky high and ending up with wasted food and it also meant that everything was hot and fresh. I would definitely go back again if I'm in Clacton.
Catherine Pengilly . 2024-03-18
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We went to Charnallies recently for my mum's birthday and I honestly can't thank them enough for everything they did. They were so welcoming and helpful. Then when it was time for birthday cake they brought it out and sang happy birthday. The food was amazing and such great prices. I'd also like to say they have a great vegetarian selection. Thank you all at Charnallies, you're all amazing! :)
Suzette Pierpoint . 2024-03-17
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Called in prior to a show at the Westcliff, lured in by a discount with our tickets! Waitress Emily, very welcoming and cheerful. Once we had ordered, didn't have to wait long at all. Food obviously freshly prepared and piping hot, (Not the salad though!) A very nice feed for not a lot of money. Very pleasant experience.
Paul Smith . 2024-03-17
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My son and I eat here a lot and every time the food and service has been spot on. Nothing is ever too much for the amazing staff - the interaction with them and my little one is amazing and he absolutely loves it! We’ve also been to their children events - most lately Meet Santa last Christmas; the gift he was hand given by Santa was perfect for his age and really amazing considering his ticket was only £10 and that included a huge breakfast! Charnallies will always be our number one choice when going out for food.
Hayley Owen . 2024-03-11
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I booked a table for 4 for the 8th March as it was my friends big 50th birthday 🎂. I took balloons 🎈 in before and the lovely ladies set up the table for me. We all had the lunch menu 3 courses for £14.50 the food was lovely, tasty and hot 🔥!! We are hoping to go back in April for another birthday 🥳 . Thank you all for a lovely visit. 5***** all the way.
sarah jane coward . 2024-03-09
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can’t fault this restaurant! Amazing service and even better food! Coctails was delicious too! will definitely come again when back in town! Lovley music playing too
jolie Burgess . 2024-03-02
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Amazing food, fantastic service! We will be back.
Calvin Warwick . 2024-02-29
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Food could be just a little better. We did enjoy it and will definitely be back.
Tara Wilcock . 2024-02-29
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They must of changed chef the food tasted nice when we went in the summer , we went three days ago expecting the same quality, I ordered fish and chips with peas, no mushy peas and the peas were hard and no taste the fish was tasteless no flavour at all the chips were ok, the homemade tartar sauce was vingery was nice at all won't be eating there again will choose somewhere else also I ordered a starter it came at the same time as my main meal so my main meal was warm when I got to eat it not good , the drinks are good and seating ,plenty of room has we had a wheelchair has well but food not good tho
Sarah Vernon . 2024-02-20
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I had been here a few years back, and on a visit recently to Clacton, we decided to pop in for some dinner. The milkshakes swayed most of our decision! Upon entering, we were warmly greeted and shown a table, the service was excellent throughout. We ordered reasonably quickly, with the kids opting for children's meals. Milkshakes were very nice (my son really enjoyed the mint chocolate one), food was OK... kids meals particularly didn't taste as good (my sons burger was no where near as tasty as mine - he didn't like it, and I tried it and didn't seem to compare to the one I had? The other young un had pizza, she ate most of it, but said mine were better, lol!). Adult meals much better thankfully. The service was so good that we were convinced in to having a desert, and I went old school and got a banana split. It was wonderful! A good experience, and the service from the staff sold it in my opinion... I was impressed. The only other comment was that there was a big smell of cooking oil whilst we were there, you sort of got used to it whilst in there but not as nice when I could still smell it on my clothes when at home later! Will likely visit again, even if its just for some milkshakes and Banana splits!!
Andrew Cartwright . 2024-02-16
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Lovely staff and excellent food I would recommend going here
catherine chase . 2024-02-06
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Had a lovely meal, the service and atmosphere was wonderful and the food was top notch. Very happy with the menu choices, the vegan options were plentiful and delicious. Will definitely be going back.
Sam Boyce . 2024-02-04
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Saturday evening. The food was nice but overpriced. We were sat by the front door, so everyone that came through left the door open, it started to get a bit chilly. I spent more time getting up and dow to close the door. The restaurant stank of fried chips. My hair, clothes reeked of fried food. And also my coat which cannot be washed, so ended up spending almost £20 on amazon on deodorisers and clothes freshner when i got home.
Manda Moo . 2024-02-02
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We went for the breakfast brunch which is perfectly valued, the food was excellent, however as we walked in, there was a cloud of cooking smoke around the restaurant, which made our clothes smell of cooking oil after leaving.
David Turner . 2024-01-27
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We came here on Sunday evening for a family meal. The restaurant was nice and warm which was inviting on the cold and windy evening in which we visited. Our waitress was very kind and very accommodating for my family especially for my very fussy 5 year old son. Our meals did get a bit mixed when brought up however this was quickly rectified and dealt with. Food came out very quickly and was delicious and we all had a lovely evening. We will be back soon
Ellie Sumner . 2024-01-23
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We went as a family food was lovely hot. And good menu staff wherr helpful
Lauren King . 2024-01-23
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Our server was lovely. Didnt catch her name. Food was lovely and hot. Only downside is that I had e mailed asking about special occasions and was told they would put banners and balloons up for a birthday, we walked in to nothing. Then there was mean to be a candle in dessert and happy birthday played but none of this was done either. Quite upset over it I didn't bring it up. The main reason we went there and had dessert was because I wanted the fuss made of my husband but there was none. I would have went somewhere else. If it wasn't for our server it would have been a total waste.
Lou Warren . 2024-01-14
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Lovely food. Helpful staff. Good atmosphere at lunchtime
Gary Hollis . 2024-01-13
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Food was lovely, seated quickly, food cooked fresh.
Mini Shakespeare . 2024-01-11
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Fantastic restaurant....one of my favourite places. Incredible food, great atmosphere, awesome service.
Karen Warbis . 2023-12-30
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2nd visit, although busy was very accommodating to get us a table. Food is lovely and reasonably priced.my kids love the hot dog and chips
Sam Buchan . 2023-12-18
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We have been going to Charnallies for over 15 years and always get great service and food. We recently visited for the bottomless pizza and would definitely recommend it. We managed to get through 9 slices with various toppings. It's all you can eat for £16. It's worth a visit! Would also recommend their breakfast platter at the weekends too.
Carl Chapman . 2023-12-04
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Food nice and hot and good quality. Staff were really helpful.
C Clarke . 2023-11-30
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Staff were exceptionally polite and friendly. Drinks and food were served within a very prompt time. The burgers were amazing, as was the coleslaw and fries. Definitely coming back to this a wonderful establishment.
Richard Daish . 2023-11-30
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Came in for lunch with family after a busy day in Clacton. The restaurant has a very ‘Frankie and Bennys’ kinda vibe, but with their own take on American/Italian food, which we liked. I had potato skins and a chicken burger, both of which were absolutely brilliant. The waitress was very polite and helpful in any adjustments we made for allergens and preferences, and everything was brought out in a timely manner. Would definitely recommend!
Emily Kapllani . 2023-11-26
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Large comfortable American style restaurant. Food okay, licensed. Good Kids menu. Well behaved dogs allowed in bar area. Close to Clacton Pier, amusements, and town centre shops. Outside covered seating. No parking outside.
Michael Pountney . 2023-11-23
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We went for the brunch platter only to be told weekend's only. This was not stated in the local gazette write up recommending it. Instead we had sausage and "creamy mash" more like gloop lunch menu very restricted pudding was a stale waffle with a blob of ice cream no hot puddings available on set menu and i couldn't have one of the other menu. Coffee was luke warm and bitter cafe latte. All in all very disappointing would not recommend also in my dictionary brunch is between 10am and at least 2pm can't even get that right.
Patricia Thompson . 2023-11-23
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Their breakfast/ brunch,for £5,£6,now I think 🤔 that we had last Christmas was superb,freshly cooked and plenty of it,would recommend to anyone,
martin pudney . 2023-11-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The experience is second to none. The food is awesome.. and well priced... I have lived in Mistley Manningtree since 2006 and always used this beautiful venue, i have never had a bad time there, so long may that continue... When Andy Dean was manager, 6/7 years ago, he made me a VIP customer.. lol.. RIP Andy Dean 🙏🏿
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Sadly to say this is supposedly one of the best restaurants in Clacton is very misleading, my starter wasn’t available and then when my main came the veg was over cooked and the mash potato was lumpy and a horrible colour and very poorly presented, upon closer inspection around the restaurant there was lots of flys around and it is looking like it’s a little run down, when an elderly gentleman entered the restaurant the staff pounced on him and then kept sitting with him on his table before he could even order food, it made me wonder if I was eating in a “adult” venue the way they were pouncing on him
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Fantastic restaurant, perfect ambience. Lovely welcoming staff , could not be more helpful. The food was absolutely outstanding and will be returning very soon .