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4.3

Based on 102 opinions finded in 1 websites

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Nº 711 in 1596 in Wiltshire

CUSTOMERS TALK ABOUT DISHES WITH..ricechicken
Score
OpinionsNoteGoogle1024.3

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Genuinely the best Chinese in the area, food always arrives piping hot Delicious and fast delivery. Also love can order online.

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Simmer Ben . 2024-10-24

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Was so impressed when they called ref our need for 1 dish to be gf and df. Sadly, the food was not the best we've had. The dishes were lacking flavour, the beef was undercooked, and the large pancake roll for £4.40 was definitely not that large, more slightly average. Prawn crackers were probably the best thing out of the order.

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Carol Harrison . 2024-10-22

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The best Chinese food I have ever had! The prices were very reasonable for the quality. I highly recommend😊

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miya . 2024-10-22

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Order food was not good at all first time in a long time as it was disappointing to say the less. Most definitely won't be ordering from here again nice staff but the food wasn't good.

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Katherine Baker . 2024-10-21

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How do they keep going. Worse £20 I have ever spent, rice is like stog, so over cooked, chicken (no matter what dish you order ) taste like its boiled and added to the sauce. Even the spring rolls are degusting, burnt on outside and raw in the middle. I wont be returning EVER

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Andrea New . 2024-08-17

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Our new local favourite especially after normally travelling 15 miles to the one we used to use

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the great 1 . 2024-08-10

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This is my regular chinese and I have always rated them over the others in the area in terms of food quality and flavour. Not only that but I recently ordered some food close to closing time, the food arrived and unfortunately I recieved the wrong item.. but before i could even process it, i recieved a phone call from a very very apologetic woman admitting the mistake to me and sending the correct food immediately to recify the fault. For me this customer service is perfect, so thankyou!

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Tim Hill . 2024-06-28

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Best Chinese takeaway in amesbury!! Food was 10/10 👌

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Chay Ottewill . 2024-06-01

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The best local Chinese takeaway, food is very good and service is great too

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Steven Alexander . 2024-04-28

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I cannot comment on the food as it never arrived. I accept that these establishments are often busy. After 90mins we made a call to check on our order status to be told “it is out for delivery”. 30 mins later another call and told “it has just been handed to the driver”. Oder early (2hrs before you plan to eat) but don’t expect any level of customer service, of course the other option is to order elsewhere. I would have accepted the apology but to be lied to led me here.

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roy goddard . 2024-03-29

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Food arrived 2hrs after placing order!!! Food cold when arrived. In my opinion, If a restaurant is experiencing a high volume of delivery orders then maybe they should temporarily postpone the delivery service until they are in a position they can cope with orders and deliver food on time, a delivery time that they have given. Not really any sincerity in way of an apology or surprise at the customers disappointment. My order was over £70 and the food nor service was at a standard to justify the cost.

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Luke Addyman . 2024-03-28

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Really good chicken chow mein 👍🏻

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Jiaqi Lei . 2024-03-08

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Great food, great (and quick) service and cute chef

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Tomas Saillez . 2024-03-07

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I highly recommend Chans always lovely tasty food always very friendly

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Ang Pac . 2024-03-07

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best chinese takeaway place with singaporean versions of a dish

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adam shamir . 2024-03-07

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Delivery in very good time. Food hot & fabulous, best chinese takeaway we have had in ages.

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sarah ogilvie . 2024-03-06

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Ordered my meal at 4:56 pm it was plated within 13 mins piping hot and the best food in Amesbury hands down 🤙🏻

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Bret Oscar . 2024-03-06

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Best Chinese food for miles, food is delicious, always ready on time and staff are very polite and welcoming.

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Michael McEvoy . 2024-02-10

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First time ordering a takeaway from here and the service was brilliant, the turnaround was quick and the food was delicious! Will be ordering from here again.

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Laura Chapman . 2024-01-23

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We ordered a meal for two and it was ready quicker than we could get to the takeaway! And it was so delicious. Already looking forward to the next time!

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Lee Oades . 2024-01-10

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Really nice food and arrived quickly. The Chinese takeaways in the area have all been disappointing so really happy to find a good one!

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Nicolas Johnson . 2023-12-22

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Friendly family atmosphere but the cost and quantity of our meal was very disappointing. We were accommodated with a tofu dish with side of rice and noodles. This came to £28! We usually pay this in Glasgow city restaurant for our dinner meals.The food was okay but nothing special and we really felt that £28 for 2 small takeaways of minimal portions of tofu with rice and noodles was really pricy. This is the most we have had to pay for a Chinese takeaway. Pity as the family seemed helpful but way too pricy.

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Delia Rowe . 2023-12-22

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The best Chinese I have had in a long time, coupled with fast and friendly delivery. My only ask would be the option to purchase drinks on the delivery service :) Definitely reccomended!

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Flora Hopkins . 2023-12-04

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Lovely food will be visiting again surely

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Edward Okpalaji . 2023-10-30

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It's probably one of the best Chinese takeaway meals I have eaten. I say probably only because I don't regularly have a Chinese meal or even consider myself as a coniseur of Chinese food, but I know what I like. I had the beef and green pepper in black bean sauce. The meat was cooked well and tender and was complemented well with all the other ingredients. It was a very enjoyable meal as was my partners sweet and sour pork Hong Kong style. All staff were friendly and attentive... I will be back!

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Graeme Ehlen . 2023-10-15

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Just ordered some more wonderful food staff so friendly and helpful. They deserve 5Stars food is always amazing well done all. Regards Steve.

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stephen honour . 2023-09-02

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Was staying in amesbury and searched for a Chinese to get my fix and first one to pop up was Chans... came in for an order of salt and pepper chips, Singapore chow mein with sweet and sour chicken balls. Brilliant food! One of the best I've ever had with very very generous portion sizes. Will definitely be back next time I'm in amesbury!

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Reg Tyzack . 2023-07-30

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Best Chinese in the area, amazing food

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Philip Myall . 2023-06-17

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This is our 3rd time going to CHANS, one word amazing. They are all extremely warm and welcoming. All the staff even say "goodnight" and "enjoy" and the lovely lady at the desk has always greeted us with a smile. The food has always been awesome and we have never suffered from that salty aftermath of the usual Chinese. The one where it feels like someone has stuffed a sponge in your mouth. I highly recommend CHANS

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Mike H . 2023-06-12

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Ordered normal choices, the large spring roll was not large, and didn't appear to be home made ? Chicken and sweetcorn soup average Rice was very 'wet' , not very nice. Be aware !! portion sizes are very reduced, we used to have leftovers for next day snack, but not anymore 🤨😕 Delivery was prompt and courteous. We now realise new owners in situ.

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Mandy Smart . 2023-04-14

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Pretty good now it's been taken over by someone else

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Kevin Winter . 2023-01-28

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My partner just went and ordered us our first Chans Chinese. We ordered salt and pepper chips, salt and pepper chicken wings and sweet and sour chicken balls all very fresh and did not disappoint. Will be ordering from here from now on thought the free seaweed was a lovely touch as well.

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Nicol Whittaker . 2023-01-14

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Had a dinner tonight for my birthday and it was the nicest Chinese I've eaten in a very long time.

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Stephen Brookes . 2023-01-04

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They told me that Chans has been under new management since Nov 2022 so I went to try the food.. it tasted amazing and service is very friendly. I would recommend all to go and have a try! :)

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Melody Xie . 2023-01-02

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Delicious experience with new chef. Very satisfied food is fresh and delicious. Cheers

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Woodland Eunice . 2022-11-21

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I ordered only twice at this place. Both times ware very poor. It's kind of a place that when you're hungry then you'll not gonna put it in a bin despite the lack of any taste. Singapor noodles, no curry taste to it, no shrips...they taste like poor chow mein with chicken with rice noodles. Beef with black pepper sauce...I had to add a soy sauce to feel any taste in it. Boiled rice is poor quality, mini spring rolls came without any sauce. Frozen grade. I wasn't expecting authentic chinese food but this was tasteless even comparing to McDonalds.

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Przemyslaw Dluski . 2022-09-13

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Just ordered recently and to be honest I'm very disappointed. I have had many Chinese takeaways and that is unfortunately the worst so far. All I can taste is deep fry oil, everything dry,without taste and very greasy. Probably cardboard box would taste better. I'm sorry but for the price of the dishes the quality is really poor. 1 starter, 1 main dish with delivery almost 15£. Don't recommend.

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Adriana Szczesna . 2022-07-05

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First time using phoned to order they picked up promptly and then put the phone down within 5 seconds not going to try again.

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Serena Webb . 2022-05-09

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First time we visited very friendly, family run take away and tasty food. Had no trouble paying with card or cash and the food was ready in less than 20 minutes. However, the latest experience on 08/05/22 was some of the poorest service we have experienced. We had cash for the exact amount ordered and my friend went to order, collect and pay. He reported back that the employee was: 1. Rude and abrupt 2. Badly trained ….she did not know the menu or the numbers on it or the rules regarding having to rice or noodles with the main dishes. (There is an option on the paper menu to drop these.) 3. Refused to accept cash. Nowhere is this mentioned in their T’s and C’s and the staff member said “Not accepting cash tonight” …without explanation and in a completely arbitrary fashion. Overall my friend found her level of customer service poor to say the least. On the first experience I would have happily returned. Based on this one, I will not and will not reccomend it to others.

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David Holding . 2022-05-08

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Too much chicken in the chicken omelette, sweet & sour chicken balls not very nice

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Lesley Watkinson . 2022-05-02

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Great meals , great staff , will deliver, decent portions . Best Chinese in Amesbury .

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teresa mythen (Teasy21) . 2022-05-02

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Ordered from here today, very easy to place the order and it came promptly and was piping hot. The sweet and sour chicken was tasty. Also the Thai Green curry was tasty too. Both meals tasted fresh. I'll order from here again.

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Harsharn Dephu . 2022-02-09

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Really nice food, warm and very flavoursome! Thankyou

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Kaz M . 2022-01-01

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Awesome food, try it you won't be disappointed

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Malcolm Hawley . 2021-10-14

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Best Chinese in the area good staff cheap and big portions

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South Africa kruger . 2021-07-10

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Highly recommend this place, crispy beef was perfect!

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Jack Slater . 2020-05-01

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Very very nice food. Non greasy and really tasty.

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Lucille Hennessy . 2019-09-14

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Excellent service and brilliant food!

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Luke Potter . 2019-05-22

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Had chilli beef and house special chow mein. Was both disgusting. Had to throw it away

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Anthony rudd . 2019-01-17

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Have used Chan's numerous times and have never been disappointed. Great food and super quick delivery:)

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Claire Leese . 2018-12-18

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Disgusting place awful ethics treatment of food for customers use. Living in by gone Victorian days. Should be closed permanently

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Frank Howard . 2018-12-14

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They cut there meat on the floor by the bins. Just check out the vid on Facebook.

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Lucy Copperwheat . 2018-12-12

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So disappointed. Everything we ordered smelt and tested old. The noodles were dry and crispy too. It was just gross. It ended up in the bin.

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Natasha Richardson . 2018-09-10

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Just got home from picking up my order. Rice is missing and the chips look like they have been re fried a dozen times. Disgusting

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Orangeisthefastest Colour . 2018-08-18

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Fast delivery or collection, service asap, food quality has improved since new Chinese chefs. ....... I would recommend Chans to friends and family as well as all other visitors and locals. ...

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dave rigiani . 2018-08-01

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Best Chinese that we have found in the area. Very tasty grub and you can see the chefs in the kitchen while you wait which I find pretty reassuring. Will definitely be using them again!

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Martin Peak . 2018-04-03

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Not bad but could be a little less greasy.

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Joy Reed . 2018-02-08

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Fantastic food. Clearly a local family business and the staff are fantastic and friendly

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Ben Foster . 2017-12-18

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Best Chinese in the area definitely recommend. Have never had a bad meal from here and is always delivered quickly and always hot

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Jessica King . 2017-07-31

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Quick delivery food tasty and piping hot

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debbie s beale . 2017-06-17

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Had great food as always been going here for over 10 years and friendly service by staff even when hectic

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Brett Matthews . 2017-05-31

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Well, just tried to order some food tonight and after 5 mins on hold they put the phone down on my wife. They are obviously making too much money. Whoever picked up the phone needs training on customer service. Awful customer service

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Ben Paulley . 2016-08-12

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I love this restaurant takeaway lovely people and excellent food.

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Gary J Midgley midgley . 2016-05-30

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