Chain Bridge Boston in Boston

Person who served at the bar asked several times what I was ordering. I had to keep repeating myself. Waited nearly an hour for food and the place was not even busy. We were told they were waiting for the soup. Soup was tepid sent it back and were only about 2 spoonfuls in the bowl. Chef said that's what you get. Won't be rushing back again.

This was a last minute booking and was so easy to do online with a confirmation emailing my inbox in minutes A freshly cooked fish and chips with mushy peas and a scampi , chips and peas arrived at our table in about 45 minutes A descent portion of chips all cooked spot on Staff were very friendly and polite with very competitive prices well worth a visit

The steak was tough and cold, the only item that was warm was the chip. Also had the mixed grill and the sausage were charcoaled and the meat was also tough and cold.

We had a very nice Valentine's lunch today. Pricing was very good and food was very nice. We also really appreciate being able to take our little dog with us. Thank you Chain Bridge.

A huge improvement! Recently, the experience at Chain Bridge had gone hugely downhill! The staff didn't seem to know what was happening, wrong food was repeatedly delivered to tables and everyone was scruffy and not recognisable as staff members. Last night, was a brilliant experience! All the staff were tidy with branded/promotional tops. The food arrived promptly and the staff were friendly and confident. Well done because it was a shame before!

Had a lot of meals there but tonight was very poor. Had garlic pizza bread to share between us to startI and that was burnt underneath!!!! I had bbq smothered chicken but only little bit sauce on top and that was dried on, awful. Husband had gammon which overcooked, he had 12.chips I had 14 !!!! Surely chips is the cheapest way to fill plates not the green leaves. When we told waitress all she said was sorry with smirk on her face, sorry but not exceptable There was 4 of us , we had drinks as well so have spent about £65- 70. 😡😡

arrived with family, seating quickly and staff were polite, food came out warm and quick. tasted delicious. Staff asked if was okay. would definitely return.

Lovely service, staff where pleasant and chatty and very helpful. Food was great, I had a steak cooked blue, best one for ages.

Booked for a family birthday group of 8 adults & 1 child. There was a 45 mins wait for food but it took much longer. Sunday lunch - 1 was returned as it was cold. When it was brought back out the Yorkshire pudding was tough, roast potatoes were soggy not crispy guessing it had been microwaved. The other Sunday dinners were also very poor, even the veg tasted horrible. Mixed grill - steak should have been well done but was burnt. Burgers - the only meals that were ok. No one came to check if everything was ok. Also if you’re thinking of taking young children the indoor small children’s play area was absolutely awful. Old, broken, tired toys chucked all over, ripped books in a basket and everything was dirty. Overall very disappointed. ☹️

Nice food and staff. Not always the quickest of service though.

the staff were very friendly an polite, but clearly rushed off their feet,,,,,,,,,,,, my partners fish n chips was just lovely but had to ask for a slice of lemon but not a problem really. i ordered surf n turf but paid extra £2 for the sirloin, after 20 mins waiting was told no sirloin, ok so i asked if i could have extra surf for the inconvienience an told yes and also given £2 refund, thats great, aksed about time to deliver an told may still be 45 mins like at the time we ordered. my meal (surf n turf) was good except only half a tomato, only 8 mushrooms that although were tasty were honestly no bigger than peas!!!!!! really are you kidding me !, also the peas were virtually invisible on my plate, about 12 peas in total!!!!, overall food an service was good, but Cmon give us proper portions please

A Paw-somely Good Time! The Chain Bridge atmosphere was warm and inviting, which made it the perfect place to meet up with family/friends, socialize, and enjoy some seriously good food. The online booking system was easy to use. The service was excellent – friendly, attentive, and efficient – which always makes a dining experience more enjoyable. A huge plus for us was the fact that the Chain Bridge is dog-friendly! It’s always a treat to be able to bring our dog along, and the dedicated dog menu was a fantastic surprise. Our dog was thrilled to have his own culinary choices! My only (very minor) suggestion would be to perhaps serve the dog menu items in a proper dog bowl rather than a plate, which might be a bit more practical (and less messy!), on this occasion we fortunately had a bowl with us. Beyond the dog-friendly aspect, the food for humans was also top-notch. Everything we tried was delicious and well-prepared. It’s clear that the kitchen takes pride in their dishes. Overall, the Chain Bridge offers a winning combination: a welcoming atmosphere, delicious food, excellent service, and a genuinely dog-friendly environment. I would highly recommend it to anyone looking for a great place to socialize and enjoy a meal, especially those with four-legged companions.

Me and my partner had a really good meal here. We were greeted by Tamara and she was our server for the evening. Very polite and friendly, had great service from her and the food we had was great. Will definitely be coming back to try more things off the menu.

The staff were very accommodating and very helpful, there were a few issues such as no hot drinks however the staff were more than happy to let us purchase drinks from the coffee shop next door and bring them in to enjoy with our meals.

Lunch date with girlfriends so quiet Thursday, food delicious and good price, staff friendly and helpful, especially our server Kamela.

Visited with my daughter and her friends, come in for the steak and drink night. Amazing deal, steak was perfectly cooked. Lucy was the young lady that served us our food. Lovely and very polite. Will definitely be returning soon

Service couldn’t have been better. Tamara and Megan were attentive, friendly and we felt very welcome.

Fantastic manager Jake. Always there to help. Fantastic food nothing is a problem.

My experience was generally poor on a family outing there. Food not great taste, pizza burnt and not properly cooked. Need some improvement in my opinion.

I had a great experience! Megan was polite, helpful, and provided excellent service. The food was delicious, and everything arrived quickly. Highly recommend!”

Very good food the staff are very happy and friendly 😀

Made an online booking for my birthday. In the special requests section I asked as a joke for balloons, cake and for them to sing happy birthday birthday to me. On arrival I was met by Tamara and her team who had gone above and beyond with my request. Balloons, cupcake and candles, banners, personalised card and they also sang. I am 48 😂 It made both of our days. The food and service was excellent. Thank you for making my birthday what it was. X

Once food was ordered it only took 10/15 mins to arrive - really hot and really fresh. Had a 10 min break before puddings - but again once ordered came quickly and were very good. Customer service was really good - really attentive and very friendly . Overall fantastic visit

Waiting over an hour for dinner the restaurant was nearly empty when we walked in, we ended up walking out.

Friendly staff. The vegi chilli was very nice. Easy to get to and plenty of parking. I would highly recommend paying them a visit.

Food nice, reasonably priced only complaint was I ordered the normal chicken burger and was given and charged for an ultimate.

The food is great I love the starters can never choose! My partner usually has the tikka masala as he loves it and my kids change their minds but one usually goes with the little Rita which he devours quickly lol the service is great and the staff are lovely and friendly

Enjoyable visit, nice staff and good food

Very welcoming especially Tamara Food was lovely and piping hot Very relaxing will definitely be coming back

Food was quite good and came out really quick! Particularly liked the layout of the Hunters Chicken in bowl with Salad was much easier to eat. The service was incredible, we had a lovely lady called Tamara who was extremely kind and attentive. Couldn’t have asked for a better trip!

I will be recommending to friends and family. The service is amazing, friendly staff, dog friendly (with a doggy menu too), amazing deals and thorough when dealing with allergies. As I am allergic to tomatoes they went and checked product labels for me. Can't wait to return.

I came this evening with my family. We didn’t wait too long for food considering it was quite busy. Food was good quality, tasted good and was hot on arriving. Only waited 5 minutes for desserts as well. Staff were attentive, very helpful and kind. Would definitely recommend

This evening I came for a meal without booking a table and was seated at a booth with a nice view of the restaurant. Our food did take a little while to arrive but it was rather busy, however tasted very nice and was hot on arrival. we proceeded to order desserts which tasted delicious. the staff were friendly and polite. Overall we had a good experience and would come again.

Came here on Sunday, food was absolutely amazing, staff were lovely and the atmosphere was really welcoming. Food came out really fast and food was perfect eating temperature. The few girls working were really nice and did an amazing job.

Went for a family lunch very friendly staff and helpful good food service Come in with my dad and mum was a lovely time again

Absolutely disgraceful, none of the staff wearing uniform couldn’t determine who was actually management and who I needed to speak to about the problems during my visit. Wearing Nike jumpers, trainers and leggings is not professional, as it seems it is run by children, not a single person looked over 21 I assume to keep your wage budget down. Ordered a veggie pizza with extra chicken that arrived and looked like it had been hacked at with a chainsaw and not a pizza cutter, why are you serving your pizzas pre cut and not with the pizza cutter so the customer can decide how their pizza is sliced, like the restaurant has done for the past 7 years? Sent the pizza back it came back the 2nd time with no chicken and half the size…still pre cut. My partners bread bun on the burger was not remotely toasted but stale and was served with precisely 15 very anaemic chips, for a £13.59 burger and no dip pot of burger sauce is criminal, even better my 2 years olds waffles completely soaked in I assume dirty oil seen as they were practically dark brown. Just to top it off it took 3 members off staff to finally get a refund for my chicken that I didn’t receive, fair enough I was refunded for the whole pizza which was appreciated but a single “sorry” with no offer of a receipt to show my refund or even a heads up that it’ll be back with me in a few days, luckily I knew this already maybe an offer of dessert to the table or a drink might’ve improved my mood and would’ve stayed for dessert but wanted to immediately leave after the absolute shambles of a meal that was served. Haven’t been in over 2 years and was persuaded to try it again but never ever again! You may think I am being picky or know a bit about wage budget…yes I do, I was a staff member here for nearly 5 years, 1 and half of those a member of management leaving in 2022 so yes compared to what it was like previously I am incredibly disappointed. Pictures below show the 1st pizza then the 2nd 15 anaemic chips and fake tan waffles.

Come here 2 time now and there is new stuff in very friendly and well be back Come in again the weekend with a friend had some drinks

Fast service didn’t wait long for food

Has a brilliant meal with a friend on New Years Day. Both Tamara and Megan I believe were very helpful. Great value for money, massive portions and great recommendation for dessert. Definitely be back

01/01/25 Came here for an evening meal as a family of 4, staying at a nearby holiday park and the restaurant on site was closed. Nice and quiet, we ordered cheeseburger, chicken burger, Mac & cheese with peri peri chicken, lasagne and garlic bread, all came with chips& salad, BBQ pulled pork loaded fries Dessert we had salted caramel cookie brownie & a rocky road sundae All food was amazing, came out within 10 mins and all was hot 🙂 Service was excellent, we were seated straight away and the girls at the bar were very polite and helpful.

We had a lovely meal with my family for news year day, the food was lovely and the service was lovely,

Food was ok, but the complete order never did arrive, lack of staff. Long wait for drinks & food

Popped in for lunch and to complete some paperwork. The staff were very friendly and the food was tasty and fairly priced. We were served by Karmila and our food was prepared by Shell. Would recommend

Came in for a meal and food was amazing, presented perfect and came out fast. Waitresses was observant, extremely polite and friendly. Served our drinks straight away. Definitely will be returning.

We had the most amazing dinner last Boxing Day, this year was awful, weren’t expecting you, walk ins, food 1 and half hours after sitting down absolutely rubbish x

Where do i start, it took 3 hours to get xmas dinner over and done with. Half the food was missing that was prebooked. Staff had no idea what was going on. It was an absolute shambles. Completely ruined xmas dinner and my children's xmas afternoon.

Served by Courtney, great service! Christmas Dinner was great!

Lovely service by lovely people ons really busy Christmas Eve for a table with 6 of us. We visit often and are never disappointed. Courtney, the server was super helpful (as was everyone!) Many thanks!

Nice lunch. Good value and decent food. Really friendly service from Victoria.

Just had a lovely boxing day meal at chain bridge, lovely welcome at the door, festive table decor, food was delicious, although our eyes were bigger than our bellies and we ordered way too much food. But an all round lovely meal, certainly recommend and will be booking for next year!

We asked for extra 2 sides of onion rings thinking we would receive 16 onion rings as on the menu they come in 8 to a portion however when we received the food we actually only got 6 and got told they only come in 3 to a portion. After questioning staff and showing the menu says 8 to a portion we got told no that is wrong and you get 3 not 8. We are not happy at all getting charged £3 for 6 onion meaning they are £1 each is absolutely ridiculous. We carried on eating the food thinking someone would come to us and ask how the meal was and we just got ignored every time we tired to get someone to come talk to us. Considering we spent £150 you would have thought the staff would be more helping towards their customers. We will not be going back any time soon.

Our plans changed so we arrived early for our booking which wasn't a problem. Food was hot and plenty of it and came out fairly quickly. A busy bar but nothing was too much trouble even when my youngest needed some minor adjustments to her meals due to her dislike of certain foods.

Such a lovely pub fantastic service and very helpful staff members, food was fantastic and would definitely recommend to all my family and friends thank for an amazing experience

Went for a meal with my family, there was 5 of us. Server just said sit anywhere, didn't get shown to table. Sat for about 20 minutes deciding on what to eat, nobody came up and asked if we were okay. After not even 2 seconds of having our food, 2 different workers came up to us asking how it was (hadn't even taken a full bite) Could see staff sat at another table, just talking amongst there selves, disabled toilet doesn't flush, tables sticky, pepsi was watery and flat. Servers also had phones in pockets and some were even texting !!! Overall not a good experience will not be coming again.

We had our work Christmas meal, there was a party of 14, one with special dietary requirements. All the food was lovely, presented very well and cleared signed with an allergen stick. The atmosphere was great, the staff were very friendly. We had a very enjoyable evening. Also came in 2 weeks ago and had a new staff member called Viki who was exceptional, especially as it was her first night :)

Tamara was amazing, so helpful getting us a table xx food was great too

Arrived here after debacle at Brewers Fayre Boston. Food was really nice and although we had to wait an hour for it we were told at the outset. Would have been 5 stars otherwise

Wasn’t told when I booked the table it would be an hour n a half wait for food. We ordered starters snd came after 10 minutes. I then waited for over an hour before we complained to the manager as plates hadn’t been collected and no main/cutlery given so was given complementary drinks/ dessert. Mains finally arrived and steak was cooked to well done when requested for medium rare. Only given two knives n forks when there was 4 of us at the table. Felt the experience wasn’t at all up the par considering the pub wasn’t busy at all.

We went for our works Xmas meal there was 18 of us so maybe we was a bit loud. They seamed a little under staffed to cope with a big party and the other customers to deal with at the same time. But saying that they certainly did there best so hats off to them . The only niggle I have is the same as a few others had was the steak, I like mine rare and it was more like Well done and people that wanted Well done was nearly charcoal.

Six of us had Christmas lunch on 11 December 24. It was diabolical. Flavourless, luke warm and overcooked veg. The table was set for Christmas Lunch but no forks or spoons on the table No condiments. The knives were so blunt they would not cut my turkey.

Brilliant service all very welcoming Courtney, Jake, tammy they were all brilliant and we enjoyed the meal and drinks

Served by Emma and Tammy, service was lovely and friendly could not fault at all. Drinks came quick, food came quick and was perfect!! Will be coming back soon!!

Was good meal and staff are friendly

Good food, polite friendly staff ( Dan & Eve). Pub wasn't very busy when we were there. Only negative was the coke/ lemonade pump wasn't working so a limited choice of soft drinks

Had a lovely meal today , a nice curry with poppadoms and Naan bread , and a scrumpy mango chunky too, the staff were very helpful and polite. Will be coming again

Chips very good , service with a smile better than some places

Lovely staff, amazing food, great value for money, dog friendly!! Our favourite place to eat as a family. X

Great food, dogs welcomed. So good we went Fri and Sat evening. Will definitely fo again when next around Boston.

Had a lovely mixed grill, staff were helpful and kind. Very festive in there at the moment too. Lots of choice on the menue and a nice variety of drinks. Lovely cozy pub-restaurant, and dog friendly too (with a dog menu)

Out for a family meal, and we were served by Sydney. She greeted us with a smile, with such a friendly manner. 10 out of 10 for service.

Visited with my daughter, had a lovely meal, staff lovely, the atmosphere was a little lacking, but it was a Monday night so being quiet was to be expected.

Great welcoming pleasing surroundings food well presented would use again.

Eve and Sydney were very accomodating, and were extremely warm and good to us on an old mates reunion top bar.

Food was good and service was great. There is quite a choice to go for

We went for a Sunday lunch, the food was flavoursome, tasty, well presented. The staff welcomed us with a smile and made us feel very welcome, they also helped make the toilet more accessible as I was on crutches. Atmosphere was happy and relaxed. Will definitely be going again.

The server was very friendly and helpful, food surprisingly was fantastic and with MHS discount amazing value for money

We came here a few times and said never again but due to time we came tonight to risk it. What a change Jake and Kamela are fantastic our food arrived COOKED and HOT so much better than our last visits. We will come again .

Service was good, very friendly staff in the reasturant, food was cooked nice but some items on the roast dinner were barely warm. The Yorkshire puddings were inedible very tough unfortunately we had to leave them.

Good food and good value for money

Good atmosphere brilliant staff food good for your pub grub at good price

Great food good company staff well spoken and good manners.

Not a good experience food stone cold waited over an hour for it. Did book

Very friendly and accommodating staff 🤍💓🥰

Me and my wife had a lovely meal here for lunch. Food was really nice, good service and quiet when we went. Highly recommended

Sunday Roast was excellent, service was also really good, very dog friendly, nice local pub

Had a great meal and a lovely place for the family to catch up

Sydney and Emma were a pleasure to deal with… food was EXCELLENT! Really surprised at just how nice it was. Especially as we are picky eaters!! Thanks Guys. Will be back next week!!

A lovely meal at the Chain Bridge Boston. Food came quickly, was good quality and pipping hot. Ebony who served us was attentive, friendly and helpful.

Friendly staff, clean, good food

Nice food every time. Quick service. Friendly staff always

There were 5 in my party. We ordered our food and it took over an hour to come out. My dish was lovely, but the other dishes didn't look worth the money. I am not saying they didn't taste nice, but my grandson and his partner both had steaks but they were not offered steak knives. We even had to fetch our own cutlery. One minute they seemed to be not serving and then they seemed to serve 6 tables at once.The only thing that really made it good is I used my blue light card and that saved us money. I think there was a full bag of fries on my son-in-law's plate although he was expecting chips.

A late lunch so was quite. Food was good served by friendly staff

The Chainbridge has some amazing food for the price as well as staff are so friendly and helpful with any questions about the food and drink I would recommend going with friends and family

In today for lunch as we were passing. Served by Jake, made welcome, polite & nothing was too much trouble. Food was hot, tasty & both plates cleared. 100% satisfied

Excellent food at the Chain Bridge which I wasn't expecting as it's a chain pub, meals were well cooked, we'll presented and most importantly for me actually hot when they were brought to the table! Service was good, Sydney was very pleasant. Was very quiet when we visited so not much atmosphere to speak of (hence only 3 stars) would defo visit again just for the food - well done chef & team!

Took my brother out for his birthday meal and we both enjoyed it here. The service was very nice, food tasted great and it was nice and quiet for a Wednesday lunch time. Thank u Sydney, Shawn and xxander for a lovely experience.

Very nice gammon and hunter's chicken Nice attentive service without being overly intrusive

Well......what a huge improvement in one month. We were properly welcomed upon entry and shown to our table by Eve. We were made to feel welcome and valued. Our food arrived and looked well looked after in the kitchen. Great service and food. Thanks to Eve.

Walked in and someone came straight over to us and took us to a table, gave us menu's and left us to browse the menu, very friendly staff, food was excellent they made sure to check everything was alright. Would recommend this place to anyone. Thank you to all the staff there especially Eve who was very attentive and Eboney was really nice.

Booked for 7, arrived early, ordered and told 15 minutes delay. Eventually served at 8.10. the counter staff were excellent, apologetic etc. there were people allowing kids to race round the restaurant. The meals that arrived bore no relationship to menu , the garlic bread was burned . Cold, tiny portion, just awful. I was refunded, but that's just not good enough. This seems to be a recurring thing, the people at an adjacent table left their meal uneaten and walked out.