Chaiiwala in Newham

Chaiiwala is a perfect place to go for some quick and amazingly fresh food with many great options to choose from. Highly recommend it to anyone.

(This is regarding the Gallions Reach, Beckton branch but I can't find it on tripadvisor) I have never had an issue with the chai at this Chaiiwala, but on 14/08/2024 I ordered a Karak Chai with no sugar and when I went to open it to add one sachet of brown sugar I found a FLY in my chai. I had just sat in my car and went straight back into the store, where I quietly flagged down an employee to voice my problem. I was then accused on doing it myself because I left the store. The employee then offered to pour me another cup, which I found ridiculous because it would have been from the same batch that I had just been served from and found a fly in (I got a refund). My concern is first of all that is disgusting and shows that there is a serious hygiene issue at the Gallion Reach branch and if the employee was willing to pour me another cup from the same batch, I can only imagine how many people after me were served that same batch of Karak Chaii. I wish I had taken a picture but I honestly didn't think I'd be writing a review until I saw how the situation was handled. -p.s. I apologise for writing this review on the Plashet Grove Chaiiwala review but it's the closest one I could find.

Service was shocking. Only one guy serving. Weren’t able to accommodate people in the restaurant due to takeout deliveries. I only ordered a breakfast wrap and a drink and waiting over 30 mins. Wasn’t worth it!

I went to Feltham Chaiwala ! The chicken sandwich was Tatty . I could have a better street food . Also the service is poor , they need to hire better staff .

We went for a quick dessert here but were quite disappointed. The masala tea was very nice but the desserts were tough and tasted stale. Would not recommend for desserts but it’s okay for drinks.

Had a very good dining experience!. I tried Samosa chat and karak chaii. The food was absolutely delicious, customer service was top- notch too!

Very good place to stop for a bite on the go or to order takeaway from, rather than a destination eatery. Excellent polite prompt customer service from Sara.

Ordered ‘desi breakfast’ but didn’t enjoy the 2 paratas it contained. It was a cheap pre-cooked you do it home but worse! Not worth the money charged.

I was in Bethnal Green branch. it was disappointing after 20 minutes of waiting the food I order. It was cold. I will never go back again the pasty was from the day before I did asked the staff but they said it was Fresh but I am 100% it was not don't waste your money

We went to Chaiiwala yesterday for breakfast. Food was extremely rubbish! Chana tasted horrendous and omelette was so bland! Parathas were cooked from frozen! Aloo pakoras were raw and burnt. Over all displeased with my spend. Will never go again! Infact we had heartburn upset stomach and acid reflux the whole day!

Very good dining experience! The menu offers a delightful array of flavorful dishes and drinks. I had the “English-ish breakfast” which was very tasty. The staff were very friendly and welcoming. Will definitely return to explore the rest of the menu.

I ordered the English-ish breakfast with a karak chai. I was very impressed with the service, quality of food and tea. I will definitely be back and also recommend to others.

So I ordered Keema and Paratha and to my surprise the size of the kheema is ridiculous!! It’s a size of a small ice cream cup. Can’t believe people can do this and it’s costing £8.45 with tho parathas. I’ve had in Hounslow. The quantity was a lot but this time I ordered at Kilburn and I’m in shock

Food choices are vast. The taste is good but slightly oily. Service is very slow. Check your order before leaving. I paid for 2 apple pies which were not added to my bag. Unfortunately, I didn't notice until I got home. I tried calling several times, no answer. I was furious, not because of the money but because I was one of 3 customers and the service was very slow and she left out part of my order. would I go back? at this point, I would say no This was the Brent Cross Chaiiwala

Bethnal Green Branch Disappointed to visit this branch and maybe experience differ from place to place. I made an order for a Chai Latte. The drink was sweet and clearly from a packet! Maybe my expectations were high and thought it would be made fresh since they promote it to be authentic street food and drink. And for the price, I could have bought those ingredients and made it myself at home. Ordered the Cheese and Chutney Toastie. What a disappointment too. It was a Toastie on a Tesco Brown Break and couldn't even taste the cheese and it it was smothered with the Chutney and for the price I paid for it, what a rip off. Having looked forward to visiting this place, what a letdown. Guess it’s true what they say "don’t believe the hype"

Chaiiwala Greenford..hit and miss. Sometimes the kadak chai is spot on, Other times it is weak or stale. This is a franchise so should always be the same.

Lovely can’t fault it- modern food re invented but with the same old richness of gorgeous curries.

Tea was great but the cheekcakes were yuk. Left a disgusting taste in our mouths. We had two varieties . Gulab jamun and one other that my wife chose. Both were rocked hard. Don’t make the mistakes we made and waste money on there cheekcakes

delicious chai and lovely staff - would definitely recommend! first time here and i’ll definitely be coming back! 10/10

Very good experience 👌 excellent customer service 👏 I asked the lady to get me a nice sandwich 🥪 and she picked one by herself and was very tasty 😋. Thank you very much 😊

The staff was not friendly at all. We were told there were no free tables when we found one after we decided to check ourselves. We enteted around 9.40 but nobody told us that kitchen closes at10 , we finally placed our order at 10:06, which was accepted and then they decided to tell us that they can't accept our order since kitchen closes at 10

Its the worst place for food. I ordered vegetarian food and it was pathetic. I felt like I am eating beef.

Chaiwala's Tea , coffee and food is good but the cups are absolutely rubbish as compared to other cafés , it's massive hole on the lid which cause spillage when we drink while walking or driving.

Absolutely excellent service by Misba. She is by far the most customer conscientious person I have witnessed in Chaiiwala. Thank you Misba and will definitely visit again soon.

Samosa chaat was ok as it didn’t seem authentic. Chaats are normally tangy with fresh ingredients but this one did lack taste.

We popped in here for a hot drink whilst on our way to a birthday meal. The staff were absolutely outstanding, let us try little samples to decide what we wanted. The coffee was delicious, a hug in a cup! We left and my nephew...

We've ordered from Chaiiwala many times but this weekend was atrocious. Not only did they send us stale, days-old rotis, half our food was missing. Because we'd ordered through Ubereats, we had to request a refund through their app, which didn't work as you can...

Visited on the 31st of January 2023 I must say, this time I was not disappointed. The food improved quite a lot. But what made us happy was the customer service. The lady who served us (i believe her name was Amal?) was extremely helpful...

Went to Chaiiwala today to try the popular iced karak coffee which I had heard about from one of my friends. We also ordered the karak chai for a takeaway as well as some paratha. The lid was the wrong size so the chai kept...

Terrible I ordered two teas a cake and Nutella wrap and a chicken naan with extras in the naan. The cake had a hair on it and the naan was crunchy as if it was microwaved. I had no apology they said I couldn’t have...

Food was frozen food, probably “Shana” paratha. Tea was from a packet. Tasted very much like “Royal Chai” brand; very sugary! Asked ladies behind counter if food was freshly made, they played the “I know nothing” card and we don’t know how chef cooks it!...

chaiiwala in west ealing is very bad- the masala chips were not spicy and waitress had no manners and an attitude.

I was born in Delhi May 1937,never heard of the group,who claim founded in1927.Chaiiwala is a very common street vendors. I decided to give a try today at Shepred Bush Branch.I wanted to try masala Chaii.i asked the girl serving if they had and she...

Ginal was an excellent host and the food was superb! Chilli chip butty was very tasty and I would definitely recommend, I also had the butter chicken roll which was delicious.

Visited the Ilford branch today. Ordered take away. I was the only customer but there was quite a wait I guess because the food is made to order. The portion sizes are small for the prices. I ordered an aloo paratha that comes with a...

New shop, nice place, horrible food. Ordered aloo paratha, tikki burger and samosa chaat. All food was cold. Aloo paratha was like plan maida flat bread, no potato filling. Waste of time and money. Was disappointed.

Hi I'm daksha your Sandwich is very good i like very much I m Jain the girl is approching me to test at list one ,I tested it was very yummy I buy 3 Sandwich , all oky but sand size is very small just...

After waiting nearly 30 minutes for the food, and being served by what I could only call a “roadman” at his first customer facing job unfortunately the food is a total waste of money! Cold, soggy and just reheated in a microwave! Nothing was fresh...

We visited the new Chaiiwala Kilburn and realised that the entire menu is frozen food. Wouldn’t come back in a hurry. The tea was nice though.

Service was painfully slow and the aloo paratha was awful. There was absolutely no seasoning at all, and the potato filling had a gluey consistency. The only saving grace was the karak chai, but we won't be going back. There are better places on Green...

No matter how busy it gets, sharaz is always smiling and working hard. I see her at ealing or southall she is always giving the best customer service 😍 people love her!

This was my 2nd visit to Chaiwalla 1st time in Southall had their Channa Bhatura. And tea. The Breakfast was one of the pre cooked just heated the Bhaturas RUBBERY the Channa (chole) like straight from can and heated NO FLAVOURS the only thing I...

Do not ever go Chaiiwala in Dalston- bad manners and the person whose in charge in the place is disgusting the way he speaks to his customers. The food is not done properly. The service is absolutely disgraceful, food is not consistent each time is...

Thank you Merve for the delightful morning breakfast and an excellent customer service, the first time we have enjoyed the food in dalston chaiwalla and the service. Also, Osman, Ammar and Syeed thank you for making the best food.

Food is ok but the chai is great. Love it. The branding is fun and quirky. The food I found to be average. Nothing special. But will definitely return for the chai.

I had the iced karak chaii it tasted sweet and was not overpowering the service in southall branch was quick although coulf have been friendlier

Been waiting 40min for my food to arrive LOOK when you no the weekends are busy you should pre cook all the hot sellers and have them ready (just like McDonald’s) so that you don’t put stress on your so called chefs at the back,...

I'd heard so many great things about chaiiwala so was so excited to try the tea (I'm Indian and know my tea) well the only positive about this place was the lovely staff the tea so so disappointing, not worth the calories and expensive.

We were greeted by the lovely Ishaa and served very quickly. While we were eating we were asking twice if we needed anything. Amazing service overall. Very pleased with everything. The manager was also very lovely. Happy smiley faces all the way 🙂

Worst breakfast in chaiiwala, will never recommend anyone to do desi breakfast here. No taste of chana, very oily puri, ready made store bought paratha heated up and cut into pieces, very small portion size.

Best service and food 1: item was not available but the team gave us different item which was as good . The team called to ask , it was such a good service very happy with everything. May Allah put barakah in the owners business...

This will be the first and last time for me here. Rude old lady with an attitude and no servicemind whatsoever.

The venues and the way it is branded is amazing and attracting crowds. But, I feel the food is below average at best. Had samosa chat, gajar halwa cheesecake, karak chai and halwa,puri chana. Samosa chat lacked flavour or any punch a chat should have....

I dont know why there are so many negative reviews or 1 out of 5 star reviews but this place has the best karak chai and i think started this whole trend. This place is always busy and even busier after 9pm, its always got...

Not a place I would recommend. Only writing this review because of the rude behaviour of staff. Dessert was alright. But do no have savory food here. They put their basic green colored and sweet chutney in pretty much everything they make as a standard....

Customer service is unprofessional. Food is below standard. Price is above market rate. Generally speaking not impressed.

I don’t normally write reviews but Manjeet deserved a great feedback, as she delivered excellent customer service to all her customers, it was my first time eating and I’ll definitely be back again very soon, keep up the excellent work 🙏🏽

Customer service is friendly i ordered karak chai which tasted really nice and hot. I had the omlettee wrap this came hot and tasted really good too all in all a very nice desi brunch/brekkie place

Great service from Sema. She was very friendly and helpful. Would definitely visit this branch again.

I always wondered what the hype was with Chaiwala so I went there with my mum and cousin. We waited for quiet a bit. Then when the food came the portions were very small. The somosa chaat that came in the box was not even...

Ordered desi breakfast. They didn’t have paratha so roti was ok. When home and no roti wth desi breakfast. Then halwa puri. Puri was old and rubberly. Look like old puri. I rang to speak to manager ,and they said no manager .will ring when...

Lovely visit, great service, great Karak coffee as always & thanks for the mask, all I were eyes that made me smile, hopefully no masks soon, hard to see the lovely smile #COFFEELOVE #BRB #GRABACUP #LOVELYSTAFF #TOUGHTIMES

Picked up a takeaway today from this branch to take home and eat. I ordered thier halwa puri as well as some other items. When i got home i was horrified at the portions - they put them in containers and the food did not...

My chai latte was cold and had to go back to get a hot one. The guy wanted to warm it up. I had to ask for a fresh hot one. Not going back soon!

My money went down the drain when I ordered food and specified that I didn’t want onion, garlic and chives in my food. .. called the restaurant and got told to sort it out with Uber Eats. ... seems they chose to ignore my requests...

Amazing Customer service. Farshad went above and beyond to help me and my wife whilst we were there. Very friendly and attentive.

Karak chai is awesome and very good prices for the area. Always busy and a popular spot. I've tried the masala chips and it was nice. Need to try rest of the menu.

Good opening hours, great food and tea quality and nice clean environment. Friendly staff service by Rubel.

Felt like a cheeky karak chai and gajar halwa Sundae whilst chilling out in front of the tv with my daughter.. we also ordered some chilli paneer via Uber eats. The delivery came on time however it was with 1 chai less than ordered. Rang...

In kingsbury branch we waited 1 hour in the front queue. They only have one table for more than 5 people. We waited in the front of the queue for 1 hour and they would not acknowledge me or my family. I then went to...

Hi, I was at the queue at Kingsbury Chaiiwala today with my brother. The guy at the till, serving, was not fair with the Eat out to help out. He picked and choose who he wanted to give the 50% off and who he didn’t...

It’s very simple to understand they have got the authentic taste that you would expect. However there are some things that can easily be improved and they can have even better reputation. The paratha are the frozen Shaans that you can get from Tesco’s. The...

Great service by Erika. Been there 5 times and always great service by her. Keep up the good work. Would recommend.

Me and ma friends goes to chaiiwala In ilford almost everyday, We really enjoy coming to this place, I always receive great costumer service from the staff especially lavanya who is very friendly and has really bubbly personality which I’m always happy to see.

Disappointing!!! Very basic food !!! Over rated!!!The paranthas were the frozen Shaan paranthas. The chick pea curry or chanas were mediocre and the karak chai was extra sweet. Had heard a lot about chaiwalla but will not be going back!

Karak cofee and the roti with masala beans are the best. The paratas taste like the shop bought ones! I love their rusks a must try if you’re a biscuit fan.

Customer service was excellent as well as the kadak chai. Dhal was yummy, better than chana. Roti nicer than paratha which seemed frozen and not freshly made. Nice interior. We left happy :)

This place is very close from where we live. It serves amazing breakfast. We usually take their full breakfast which is quite filling. We love the flavours and all food is freshly cooked.

Got the chance to go there twice and it was so yummy and had lots of flavor. Tried the omelette roti and butter chicken one as well

Love this place. Excellent service. Great variety of snacks. Breakfast is a must. 100% recommended. Tea is epic!

We ordered Masala Chips, Chilli Paneer, Keema Rolls and Kebab Rolls with Teas. Masala Chips - Initially arrived really cold, once we told them the chips are cold, she took them again and to what it seemed reheated chips. The chips tasted bland and you...

Go for sugar free karak chae. Tea was excellent. Staff should be more welcoming and polite. The best is half sugar and half sugar free. Gulamjaman cake was awesome too.

Horrible! Vile Customer Service. I had ordered a vegetarian kebab roll. I got served a meat roll instead, thankfully I realized before digging in however when I went back to the counter, the lady had the nerve to say I had ordered a meat roll!...

I didn't think it was all that, felt the portions and food offerings - kebab roll was extremely small. Not exactly cheap either. Good was decent. Wife and daughter enjoyed the massala chips a lot. Always busy and seems to do all with the locals....

Drinks were fine, including mango falooda. Food tiny portions and expensive for what it is. Tiny kebab roll, masala chips is just chips with ketchup.

We came here to eat for the first time and we found hair in our food, in two different dishes. We wont be coming here again and would definitely not recommend it.

Breakfast fast was good and tea was flavorful. But we have wasted our £10.50 on desert. All three desert was 3 similar cheese cake but in different shapes and probably weeks old not fresh at all.

I placed a breakfast order via Uber eats, on arrival the tea had spilt and the order was missing an item. I called the store and was told to place another order and they will then send the missed item with that order!!! Not impressed...

A passing visit with family, tried the kebab roll, chips and cinnamon karak chai. Was 10/10. Friendly staff, great atmosphere. Quick service. Would go every day if I had the chance

Not able to get a seat whilst waiting for extremely delayed take away food. Thanks! Food is not as good as it used to be.

Visited with few friends for breakfast. Had set meal, daal wasn't available so I had pau bhagi instead. It was enough for me to come out with full tummy. Masala tea fully complimented the food, just great. Will hopefully go again.

Went with friends & first impression of the place was very nice and well designed. We had spiced traditional tea and it tasted amazing. The service was great too. Highly recommend this place.

Myself and four friends went to Chaiiwala near Green Street today. After hearing rave reviews about the original restaurant, we were keen to give it a try. The karak chai was pleasant and the food was average There were several issues though: 1) Beggars –...

I ordered the desi breakfast and im appalled! You pay extra for 2 paranthaas that can be bought frozen in tesco and have been warmed in a panini toaster. The daal is like mexican refried beans all mushy and gross never seen daal like that...

Me and my sister went today its was quick & nice customer service. Food was on time and fresh loved it. The place was nice and clean also comfortable.

Popped in for a quick and light lunch while out in Green Street on a nice Sunday in November. The place is small and cosy so was packed but got seated after a few minutes. The menu is interesting with selection of 'indian street foods'...

Me and my wife been here. Great atmosphere clean and food was quick and tasty. Our overall experience was good and we recommend this indian restaurant for snack lovers from india who are on short visit to london.

Karak tea is the best I have any where in London. Yummmmmmy. Desi breakfast was good. Clean place to eat in. Gets a little busy , and for a quick snack, it can take a little time. Staff friendly

My first visit here with my partner for a traditional Pakistani lunch. The food was very nice and the staff helpful. It’s a small place so had a short wait for a table but it was worth the wait.

I ordered chilli paneer and Masala chips. The paneer was nice requested not spicy and it wasn't too greasy but fresh. I was disappointed with the Masala chips said peeled and cut so I assumed handcut but instead frozen with chilli sauce.