Chaiiwala in Birmingham

First time trying to Samosa Chaat, didn’t disappoint at all. Alongside w the cheese & jalepenos bake, gorgeous! 10/10 very filling.

the tea here is amazing. but i have one suggestion : change your plastic lid because it melts and burns in the microwave. Im not sure of the name of the person who served me but she was very friendly and welcoming .

Very friendly. Was served by Bipasha. Highly recommend.

I’m missing my chana which I paid extra for which I haven’t received food is cold

I've just called the store 5 x someone picks up and doesn't respond but puts me straight onto hold. This is not right .

Sayaf served my food perfectly up to standards. mashallah very fast worker and great with entertaining the customers👍🏽. the Rose faludha was delicious as well as the loaded fries, great workers

Knocked the door and woke my children. Please read the notes customers put before delivering

Tea is my Favarate & nc decorated. I recommended to try food & Tea. Just wow

Very nice, fresh,hot, yummy food, thanks !

Aisha was stellar! Chatty, friendly and warm

A worker named Aysha was absolutely sweet and kind, I had such an amazing experience!

A very nice and calm atmosphere to have a Karak chaii here and the customer services here are very excellent especially Bipasha. She is a hard-working individual who does a superb customer service to everyone and makes everyone feel welcomed throughout the whole stay :).

Was served by Aisha. The chaii and food has improved a lot. Was using this before but wasn’t coming in recently. Definitely start coming from now.

Ayesha my server acted professionally and sorted me out with a delicious meal

Love the tea here!!! Go to spot

The English breakfast is good and good portion. I always enjoy the karak chaii as well. 👍

Ordered 3 chai and a slice of ice cream cheese cake and they took like 30 minutes to give us our order despite being not busy. Chai was nothing special. Cheese cake was good but not worth the wait. Meh

Portion size is shrinking because of the country's financial situation but no reason for a price increase if you shrink the Portion size.

Delicious and tasty shakshoka and best ever karak chai served. Clean and comfortable environment. Love the place.

Complete disappointment avoid at all costs. Firstly went there when it was quiet hoping for a quick bite and coffee. Ordered food and coffee to eat in. They said they are making a fresh batch of coffee be about 5 mins I said no bother as waiting for food anyway. Food took 25 minutes and even then they said coffee will be another 10 minutes, after 30 minutes I went up to the counter to ask where's my coffee was on my way out. They said it'll be 15 minutes. Walked out and said to give the coffee when it's ready to the next person. So probably a customer will get it tomorrow. All they care about is their delivery drivers making sure they get their drinks and out the door. No consideration for customers eating in, blasting music full volume so the staff in the back can enjoy but piercing or eardrums. Shambles. P.s been here before and there's always a wait hence why I went this time when it was quiet. Who knew they'd be late anyway.

Nice friendly staff and great tea of course

Such a poor service I have just taken the 2 cup of tea but it was cold both cups then I asked again to warm the tea but was cold again so I left both cup of tea and hasn't got my money back and I said u guys enjoy the money.. it is my request to management team please take care or ur brand and your worker doesn't care Thank u

Excellent service, very friendly and helpful

Excellent services by Sayaf! A great multi tasker, thank you for the lovely experience

Good food. Only issue was cleanliness. Tables where not cleaned. Limited street parking available.

Went in for chai , after dinner at our hotel. Kadak chai and pink chai, and samosa chat. Chai was really good , samosa chat was ok but nothing special. Went in at around 9pm, only one other table occupied, however as we are finishing up and getting ready to leave, around 9.40pm, the place is packed and really good atmosphere.

Absolutely brilliant service. Polite and courteous from start to finish. . Thank you 😊 !!!

Dreadful service No smiles from staff Encourage the staff to smile especially in the morning

They Never have the vegan chai available

I visited the cov road chaiiwala and order a tea the lady whose named was Bharti and she was very friendly. I enjoyed the place

The desi breakfast and karak chaii is really good 👍

TEA just wow Breakfast & launch is very good i think High decorated branch I am regular customers of chaiiwala.my friends & family also.Excellent food quality. Recommend for try please Subir Das

Yesterday, I went to the small heath chaii wala .Then I felt little bit confusion for choosing food. Bipasha helped me for choosing delicious food. Food was very tasty.thank you so much bipasha.

Bipasha She's very friendly with the customer's. And she provide tremendous service to me.

Went to Chaiwalla on 25th April around 1 o’clock ordered two teas and two tikka wraps found the teas were cold overall tables were very dirty tried using the toilet and ran out from there it needs a good clean

Good food thanks to the bipasha for nice customer service

I am their regular customer their Tea is just super Thanks to the bipasha for excellent service always welcome with nice smile

Good food excellent customer service thanks to bipasha

Good place for hang out like tea thanks to bipasha for amazing service keep the smiling face

Excellent customer service thanks to bipasha

Rubbish service. Rang to make an order and staff on the call was so rude and talking down at me. She gave me the wrong price and when I asked why she started being rude. I got there Atleast 5 times a week and iam aware what the price of the order I place is as it’s always the same. Would recommend never to go there again

Normally I live their karak tea, had 3 Karak consecutively from different branch, coventry one was the worst feel like diluted, the girl who was making it was confused & asking other how to make it.

Chaiiwala on Coventry Road in Birmingham is a popular spot, especially known for its vibrant, street-style Indian tea and food. It's part of a rapidly growing chain that brings a taste of traditional Indian chai culture to the UK. The menu at Chaiiwala includes a variety of chai options, such as their signature Karak Chai, as well as an assortment of Indian street food snacks like samosas, roti rolls, and masala chips. The atmosphere of Chaiiwala is casual and welcoming, designed to evoke the feel of a bustling Indian street-side café. It's a great place to enjoy a quick, flavorful meal in a relaxed setting. The restaurant is particularly popular for breakfast and tea breaks, offering items like buttery toast and Desi breakfasts with paratha. It's a favorite among locals who appreciate its authentic flavors and quick service.

Chai was very nice Bombay sandwich was very tasty Well customer service by Bipasha

Awesome delivered of food on time but a little look warm (but completely understandable with it being near Iftar time) however tasted great!

Chaiwala on the whole has friendly and good service especially Bharti There are no caffeine free versions of teas and coffees. Also some drinks do not have sugar free versions. Given that a significant number of south Asian and afro Caribbean descent have predisposition to diabetes and heart disease if chaiwala were to think about this they could steal a march on the marketplace by touting 'Diabetic friendly' offerings. It requires someone with vision to initiate something like this. The furniture of metal chairs is uncomfortable and doesn't serve many people of a certain age and infirmity. Also there is no WiFi present. Again some visionary thought required.

so ‘ayb. staff was disrespectful and not paying attention to the customers. wondered off as we were ordering, and had a rude attitude.

Recently had desi breakfast from here, and it was great! The food arrived hot and fresh, and the delivery was on time. Overall, a good experience! Dal was yummy and the chai always sealed well so it doesnt spill.

I had excellent service from Ayesha in store today. She went over and beyond to accommodate my request and didn't even make me feel like it was a burden. Really appreciated this and cannot recommend the service in this store highly enough.

Thank you very much for the food and service.

Amazing Service from Ayesha, Makes my tea spot on every Saturday & always greeted with a smile. Keep up the great work. Your service is much appreciated.

The english breakfast was good and so was the karak/pink chaii. However, two items were missing. Not sure if it's the driver/restaurant mistake.

Chaiwala is a great spot with awesome customer service! The staff there is always so friendly and welcoming. I was served by a staff member called Sayaf, which gave great service. It's the perfect place to enjoy a nice cup of chai with such a warm atmosphere. I highly recommend it for a cozy hangout with friends or family

Quick service by sayaf and the masala chips are really nice and it was worth it

Loved the masla chips, liked the staff particularly the guy who handled my order sayaf

Amazing chai and the staff is very polite especially a boy named Sayaf !

Ordered tea here the service is pretty good and the staff is very kind especially Sayaf. i was soo satisfied with the customer service.

Everything is great i appreciate the quality of food 😋. Especially Sayaf was a very nice staff. One of the nice thing about him is that he served us very nicely.

Loved the food and the tea especially. An amazing customer service provided by sayaf.

Food was great, served by sayaf excellent service.

Loved the service from staff named sayaf.

My experience was so good especially the service was so good from the staff named sayaf.

bought a pink chai 10/10 plus the service from staff called sayaf was quick

Nice coffee just a Shame it's hard to find parking you can sometimes park in farahs fried chicken but this is privately owned you can only briefly park there unless your buying something from them.

Chai was amazing and the saff ( sayaf ) is really friendly.

Sayaf is great at Chai wala he's friendly and make sure we're happy with orders

Sayaf was very helpful and very knowledgeable about the menu. Deffo will go back and try this place with my family.

Chaiwala does very nice I visit there nearly everyday because the food is fresh and very tasty I love there karak chai I drink one every day I highly recommend this! Manisha was very nice to us.

i enjoyed the food and i felt very welcome and i was welcomed by a specific employee sayaf and he brought me into the shop and served me and it was really fast how he got it done. it really made my day better

Bought a Karak cha and the service was excellent also the tea was drinkable and the staff Sayaf was very helpful and kind

One of the male staff was very rude to us, I asked him to call the manager but he refused to do so I also asked him that I'll report him and he stated do whatever you can, another member of staff came and she was very nice and apologized for the short boys behaviour and attitude.

Sayaf is great at Chai Wala! He’s friendly and makes sure we’re happy with our orders

The place is very nice and taken care of, service is quick and organised. Big shoutout to Sayaf for his work and friendliness.

Manisha was great and the coffees were lovely

I enjoyed it, I took the tab of the house like that of a guinea and took my masar in the world, I did not get the protocol, my boy hooked us up great service loved it great management and all that

The tea was fantastic and the staff especially sayaf was very kind and helpfull

Sayaf shows very good service and is very kind , hope to eat there again soon !

Great customer service from a young boy called sayaf , will dine here in the future.

absolutely 10/10 the best service especially this one lad called sayaf beautiful service from him.

Moneisha was lovely and helpful

Amazing staff and drinks, special thanks to one of the employees sayaf for always being helpful and quick with service.

Brilliant customer service as always. After placing my order I call in store to make any additional requests (such as extra lid for the tea), every single time without fail all requests are met. Ms Maneesha is very polite and attentive as always. Thank you. 🙂

Manisha was very helpful when it came to recommendations.

the staff were very welcoming, especially a lady called Manisha :)

Great service from Manjit and Manisha - always welcoming and ready to support with a smile even in a busy period! A big thank you!!! 🥰

Perfect English Breakfast and Frappes! Review: Had an incredible English breakfast here; everything was cooked to perfection - from the crispy halal bacon to the flavorful sausages . The frappes, and a caramel creamy, rich, and just the right amount of sweet. The café's cozy vibe and great service only made the experience better. Highly recommend for a top-notch breakfast and delicious frappes!

THANKS TO MANISHA FOR A VERY NICE EXPERIENCE VERY NICE AMD FRIENDLY

Lovely service from Manisha. Very warm and friendly. Definitely recommend chaiiwala Coventry road.

manisha served me and she was very polite and helpful

Certainly! Monisha is an exceptional employee at the restaurant. Her dedication to providing excellent service is truly commendable. She consistently goes above and beyond to ensure that customers have a positive dining experience. Monisha is not only efficient and attentive but also possesses a warm and friendly demeanor, making patrons feel welcomed and valued. Her professionalism and commitment to customer satisfaction greatly contribute to the overall positive atmosphere of the restaurant. Monisha's exceptional service is truly appreciated, and I highly recommend her to others.

Sayaf service was amazing. Thank you.

Excellent service by sayaf very friendly and helpful

Me and my wife love deshi breakfast, Omelet wrap and karak chaii. We've been coming to chaiiwala ever since chaii wala had opened. Staff are lovely especially Manisha.

Sayaf was very helpful and the food is always warm and delicious!

Manisha you made fantastic crispy paratha for me it’s very nice I always came here order karak chai with crispy paratha and your service very good thank you so much

Manisha is a very kind lady and she serves very well. Great work

Always get a lovely service here especially from manisha!

Love the tea here also the staff is lovely especially Manisha. Regular Customer 🤞

Menisha has been lovely and so kind in service, always helpful and quick

"Kr Chaiwala serves up excellent tea with a friendly smile from Manisha."