Cha Cha Chai in Manchester

Food doesn't taste nice and is extremely spicy.

The order came significantly late and customer service was appalling on occasions the phone was hung up when enquiring about when the food will be delivered, food was cold and not up to standard and there were missing items. I’m not happy at all.

Food hardly have any taste of India or Pakistan. Totally bland food

food was amazing but I was missing 2 things

Suddenly the omelette has vanished from the desi breakfast. No achaar either. So why is your price the same when items have been removed? A rip off.

Ordered hot chocolate to go and it was absolutely horrible. Very watery and hardly any coco just tasted awful. Waste of £3:50. Also service was sub-par.

The custard and cake was cold asked for it to be hot. I had to warm it up my self didn't read the instructions will not be ordering again

Pefectly hit those late night dessert munchies. 👌🏾

We ordered chicken sandwiches which is very very soar and spicy they put don’t know what kind or sauce… decided not to order again Suggested:plz keep the quality even though you earn less from the customer…);

Very simple order: brownie and cheese cake both items which require no prep just to be put in bag. Served item while 1 of the staff gone to the fridge freezer section below and pulled out the cheese cake then had some conversation which i didn't pay attention to as i had been listening to music. Was advised to go leave for 10 mins. When i got home and put items on table i noticed label with date which had slightly been covered. Once i straightened the label i realised that the date was off by 2 weeks so i contacted them and they advised that yes it was the label for expiry and that it was fine product it just had a wrong dated label that they were aware off but too lazy to change a best before date label. Apparently its sposed to have this date 14/08/24 but it read14/07/24 which is what it stated. I just didnt have soo much faith in them and i decided to return it

Really upset this time. No somas insde

Regular customer but today was absolutely rubbish and horrible food how can the samosa chat be that soggy and watery.

Missed out the chais included in the desi breakfast, called to ask & they said they will deliver in 30 mins as they are very busy, never got them.

lovely food ! Have come here twice and both times have been spot on ! Big filling portions which are served hot and quick with great prices . Also they are boycotting which is amazing ! Highly recommend ! Will be coming again .

Very bad customer service, I ordered chicken bariyani and i found a strip of plastic bag, i asked for replacement and the lady serving behaved very rude she was constantly raising her voice. It was very bad experience.

Everything is always fresh and flavourful and cooked well. Have a lot of options on the menu, never been dissatisfied.

This based on the pistachio milk cake, wow.

Yesterday morning, I went to this shop with my friends. We were craving some Pakistani vibes and desi nashta, so we decided to order 4 desi parathas. I was absolutely amazed by the size and crispiness of the parathas they served. The service was super quick, and the food tasted so fresh. We all loved it and agreed that it's the best in town. If you ever go there, make sure to ask for the lady named IQRA who makes those incredible parathas. Trust me, you won't be disappointed!

I had an amazing breakfast made by a lady called Ekra, food was lovely, service was really good and quick. Thoroughly enjoyed the desi breakfast 🙂.

Nice place for desi chai and snacks.

Hey everyone, I wanted to share my recent experience at this shop. After a long night shift, I walked in to find two girls who seemed more interested in their phones than taking my order after huffing and puffing one of them decided to get behind the till. They looked frustrated when I approached the counter. Eventually, one of them took my order for a specific chicken panini without salad. Unfortunately, she nearly accidentally overcharged me after correcting her she charged me the right price. But the real problem started when they couldn't decide who would make my panini. They argued back and forth, leaving me waiting. Finally, they both agreed to do it together but the one that remained sitting for up while really upset and frustrated to serve me. Furthermore, to my disappointment, they completely ignored my order and made their own instead. When I got home, I was upset and couldn't go back to address the issue because I was exhausted. I just want to warn you all that if you're hungry and hoping for good service, you might be disappointed at this place. Hopefully, they can improve their customer service in the future.

Perfect .Helpfull staff Highly Recommend

Got my order wrong, brought a coconut cake and I’m allergic to coconut so I rang the place and they said that if I want it changing go to the shop! The whole point off just eat is so don’t have to go to the shop and they got my order wrong

ordered the chicken biryani and was pleasantly surprised with the fresh salad and mint yoghurt sauce that came with it. perfect spice balance and generous portion. fresh coriander garnish. Great value for £5 and will definitely order again.

Food has not arrived . Money deducted and it is marked as delivered . This is cheating

Very good experience the lady named iqra makes best parathas

Love the donuts from here and so does my daughter xx

Doughnuts are fantastic, great selection and well made

Great place for a English breakfast

Really happy with the service and food. Probably the best CCC in the North West!

Lovely friendly staff always a warm welcome

Tried Aaloo and plain parathas, really tasty and properly cooked. The atmosphere was brilliant. A must try place.

great staff great breakfast my go to spot

food is always fresh and hot as can be, very flavourful across food, dessert and beverages. authentic establishment.

Food was great, fresh and tasty. Delivery was quick as well

working my way through the menu many options both english and desi and great value for money with cost vs portion

Orderd seek kebab on Nan and all precooked even the Nan writing the review while eating very disappointed but can’t how away will be punished by Allah first time and last time ever going here also Nan cold and chewy a joke on different level

Extremely impressed by the service given by habib especially

A nice place for a hot cup of karak chai or coffee. Great customer service.

Tea and food are always spot on. We visit once a week, and it is always consistent. Staff are always friendly.

Enjoyed a beautiful lunch here today with family. Service and food were amazing - thank you so much

Everything was perfect, fresh and tasty, best place ever.

The desserts here are fresh and worth it, will be ordering again!!!

My daughter loves their cookie dough so much that I have to order it every time she does well in school. And I love the taste of the golgappa. I have not found any better so far.

This was the best Desi Breakfast I've had thus far as the Paratha was freshly prepared in Desi Ghee 👌 The Staff and service was second to none, we found the place to be pleasant and squeaky clean. The menu had a great variety to cater for young and old. I went with family and we throughly enjoyed the experience from start to finish. Highly recommend you cone along with friends and family 👍🏼😉

fantastic and efficient, order was spot on and hot

I always go here for the desi caramel tea and all of there cakes and donuts all top of the range and so delicious, and the staff in the longsight cha cha chai are so nice and very polite. ITS A MUST VISIT. 10/10

It was never delivered waiting for my refund

Cha Cha Chai is a hidden gem that I recently discovered. One aspect that stood out was the affordability. The quality of the food and service, and the prices at Cha Cha Chai were remarkably reasonable. It was refreshing to enjoy amazing food without breaking the bank. In fact, the affordability encouraged us to explore the menu further and try even more dishes, which we thoroughly enjoyed. I highly recommend Cha Cha Chai and indulging in the flavorsome food and cakes they have to offer. It will leave you wanting to come back for more. (Sorry I haven't written my review sooner )

Just was missing desi chai from my order! Food was amazing!

Incredibly tasty food and great service. well priced and quick, 10/10.

Both two cup of tea absolute waste of money Never again I wish I can rate 0

Very insightful experience and delicious tea

They had no menus just on the board behind counter, they had so many lights on and relection on the board. We ordered the desi breakfast. It was nice but a lot for only one pratha. Breakfast was £6.99 and I upgraded to aloo pratha just £0.50 extra.

Love cha cha chai! Karak chai is the best here, we also got pani puri!

Absolutely lush and fantastic service

Nice little place with really fresh paratha s, rolls and paninis - light, tasty and fresh out of the stove. There was quite a spread of doughnuts and other sweets, which we would come back to try!!

Service was a little bit slow but the food was amazing

Great staff, super helpful! Wish the food had more greens like spinach etc to make it healthier but overall great.

Normally i order breakfast from that place and its really nice. I order seekh kebab with naan and the naan had fungus on it very disappointed.

Amazing service and food, felt so comfortable, will be visiting again soon, oh yeah the prices are very reasonable to.

I went there and ordered my mix curls donut , they took the money but didn’t give me donut. However, it’s okay that they didn’t give me the item, but the most honest review is bad customer service. I don’t recommend them tightly. They pretend like they don’t know me. They are only for their pakistani customers. Highly resist shop. My nationality is I am Bengali and an immigrant in UK. Whoever reading this review, I will be happy that you guys at least get some bad impression for them. Thanks Julhas

Extremely delicious Doughnuts and desi chai. Highly recommended.

I ordered donuts 5 mins ago,I was really satisfied with the service the girl on the till provided.Donuts were really good as well

They always miss something when making an online order. For this reason I will never place an online order from them ever again. They did the same to my sister in law. I don’t understand how they can miss items on small orders?

We enjoyed our desserts came piping hot as requested 😀

Amazing place! Fantastic food and lovely tea!

Left note on the order wanted the custard hot but when I received the order, custard was luke warm. We didn't enjoy our dessert.

Cha cha chai's milkshake is one of the best milkshakes ever!The lady at the till was so nice!

Very nice food,try few times now and always same 😋 food

Really tasty, fresh and polite. Will definitely order here again!

Super chill atmosphere with amazing chai, donuts and customer service!

It is AMAZING, the people are so nice, they make one of the best milkshakes, the best ice creams. Everything about it is just perfect. Mashallah. May this company grow. Inshallah. (By the way if your looking for just that something sweet, order a milkshake or an ice cream trust me you won't regret it. And I go there every day! So trust me I can tell)🤤😋

I Love Pink Chai! The dishes are so yummy. The ambience is so beautiful. But, these aren’t the reasons for my visit to the shop. The only reason is Maliha. She is such a nice girl. Her customer service is so good. Well behaved. She is definitely an asset for Cha cha chai. Must try item - Pink Chai with Nuts.

Delicious food and yummy desi parathas.

Thankyou Maliha (think I got the name right) for always providing friendly customer service and amazing food!

first time i had milk cake! came all the way from california to try the famous cha cha chai, out of this world experience.

This is my second time coming to the shop and I ordered the caramel frappe from Maliha both times. She has excellent customer service she’s so nice and down-to-earth she has quick service as well so I wasn’t waiting around for unnecessary amount of times. The caramel frappe is absolutely scrumptious. That’s the reason I went back for the second. The first time Maliha used chocolate syrup around the cup and put whipped cream on there and it was so tasty. So the next time I went I got chocolate syrup and caramel syrup around the cup and My God😮‍💨 all I can see is for a frappe that is £3.99 I believe if I’m not mistaken it’s so much better than Starbucks I’ve been raving about it and I feel like my family members are gonna come now and make my caramel frappe out of stock lol everyone should drop by and give it a try😋😋

Excellent Donuts, their side menu is really good with proper handmade lachae dar parathay. Reasonable prices nd cheaper then other brunch places.

Very nice i love it and best customer service 💕😊😊😊💕💕 thank you 💘😻😻

Maliha in Chaichaichai was incredible all around , smiley and very lovely. She even charged my phone. Go there and enjoy some of the best chai and homemade Paratha and most importantly excellent service !

Very good deserts and excellent service with a smile; friendly staff

Food was amazing,definitely going back, took me back to Delhi. So humble and kind staff.Perfect Quantity with reasonable price.

Great service great staff ,quality food specially paratha and dall

The food was delicious. Fast and friendly service. Will come again when needed a delicious 'Pick me up' food.

The best service in cha cha chai . And Maliha is very good, she is very friendly and recommended me what food is good . The best Cha cha Chai i. The town

Great atmosphere nice quick bites and to take to family

Brilliant service and top food!! Mehreen and Amar were great.

Customer service was amazing every time I go I can’t get enough of the amazing food they have. Better than chai wala, the lady at the front very nice women she deserves a pay rise 👏🏼👏🏼👏🏼👏🏼

Delicious donuts, served fresh for a very reasonable price.

First timer, very happy, will return try more things in menu

I often go to this place with myfriends. The staff is very polite and friendly. The food is really nice. Today we tried donuts which were made by waqas, were outstanding. We tried several things there. To be honest when we tried rainbow cake it was a bit dry. The kadak tea is nice but it would be great if it's available sugar free.The atmosphere was good. I highly recommend this place.

Very nice place. Great service. Great people. Would definitely recommend to anyone!

I felt very welcomed as soon as i walked in. My host Isaac ensured i felt welcomed by asking how i was. He suggested to have a cookie doe which i loved. The warm chocolate with the fresh strawberries and the cold ice cream was delicious. Then i had the fresh donuts. The biscoff and white bueno are to diee forrr. 🤤😍😍

I bit disappointed ordered desi b'fast becasue it said "Saagh (Spinach Curry)" however we got chickpeas and dal, would have expected a call make us aware, chance to change our order, albeit food was good, delivered hot and portions are ok.

We love cha cha chai to the doughnuts the mock-tails and the Milk cakes and now the well even closer to me and lovely lad give us two extra donuts with white chocolate sauce thank you 💚

Amazing thank you for providing fresh food. Amazing customer care. Packed so nicely and with extra, will be returning :)

Great service and fantastic food! The lady who runs the place in particular really makes you feel welcome. Would recommend the freshly made donuts!

Decent tea but the service is better than any other tea café chain.

Sana was literally the sweetest person ever honestly such good customer service. super welcoming and so cute. 10/10. Would come again because of her.