Castle Tea-Room in Gwynedd

We ordered 1 scones and butter, 1 Short bread, I hot chocolate with marshmalows and cream and one hot chocolate just basic without the extras. The cafe only had 4 people seated and only us being served. Both hot chocolatrs we made very slowly and served almost cold and it was hard to taste chocolate, more like warm milk with a hint of choclate on top even after the long preperation. The hot chocolates were far worse than the good ones you get in wetherspoons for a third of the price with free refills! Both scones were dry and fell apart when buttered. Overall very disapointing and a waste of money, beware!

Several items of hot food not available at 1100. Very ordinary selection of overpriced sandwiches. Overcrowded, not helped by some staff obviously not well trained, slow service, confusion over how to operate card payment machine etc etc. Generally unrpofessional staff and not well organised. One to avoid, assuming you have paid the rip-off price to get in to the place.

Avoid ordering the Welsh rarebit, wish I had taken a photo. Terrible a disgrace. Asked for it to be taken away and exchanged it for baked potato which my husband had ordered.

Six of us decided to have a bite to eat in the tearoom whilst visiting the castle and we were all happy with the food and drink that we bought - the prices weren't too bad, and the food was good quality. It was just a lovely cosy place to rest after walking around the castle for a couple of hours.

It is a shame that National Trust properties are now nearly always self-service, and this is no exception. That said, it was a nice enough place to have a light lunch and my pulled pork bap with coleslaw was very nice.

Problem - quickly and diplomatically resolved. Allow 5 or 6 other items I purchased a ham and cheese toastie ( that is what the description said). However, on receiving this i found that it was covered in mustard seeds (something I am allergic to ). Problem quickly resolved, and I was a happy customer, but it did state this on the pack but only in 4pt brown type - totally lost against the crust of the sandwich - can the cateirng manager at the tea rooms talk to their suppliers and get something legible, as this was only a very minor problem , but as we know from recent events could have much more serious repercussions. I must point out that the staff at the tearooms were excellent.

Sort of felt we shouldn't have come in, as they were clearing up around us making us feel unwelcome. Again issue with signing which pretty well negated the one way system. Staff watched people going the wrong way and ignored it

Very good service and very good value remembering all the covid - 19 conditions people are working under, Food excellent

after a walk round the castle and the ground we called into the café for a light bight but everything is just so expensive we only had a drink. £4.95 for a tea and coffee it is a joke £3 for a sauagage roll hahahahaha

Perfect for a good light lunch or for a coffee with a piece of cake / scone. Scotch eggs, jacket potatoes, soups and salads are served.

Great selection of different foods. I had a huge scone and my husband a hot pasty. Tea was good and it was nice to sit outside as we were lucky with the weather. The only off putting part was the gentleman that was on patrol like a sargent major watching us and telling everyone what they can’t do! It did spoil the relaxation.

On a wet afternoon this tea shop was able to offer a good cup of tea and big scones which made visit a little more worthwhile. The seating was adequate and comfortable. It can be busy so best to avoid the lunchtime rush.

We came in here for light refreshments. Late in the afternoon, I had a pleasant latte and a lovely fruit scone which was lovely and fresh, my wife and son had tea which was pleasant enough and a slice of chocolate cake. Reasonable service, could do with clearing away previous customers plates and saucers.

there will be no surprises here. Standard NT menu, Nothing freshly made, but all OK and seating is quite nice.

This is tucked away to the back of the castle near to the wonderful gift shop. GREAT food. Don't miss the scones, clotted cream and jam. Also great sandwiches.

Not a lot of choice. The sandwiches and snacks sounded OK but the servings were tiny and quite expensive.

would not recommend this restaurant because of poor service and hidden menus, very long queues , cramped tables and very noisy

This small tea-room is inside Penrhyn Castle (see separate review) near to the Victorian kitchens - there is also a coffee shop in the stable yard but this wasn't open.On a recent Wednesday afternoon, after our tour of the castle, we decided to visit the Tea-Room for lunch. It was clean and tidy. I went to the counter to order our meals = jacket potato with beans and cheese & jacket potato with just beans & tea for 2. The bill came to £12.70 which I was able to pay by card. The food was served promptly. The potatoes were of a decent size and there was plenty of filling. The side salad was fresh but the coleslaw was thin and runny. I saw other customers enjoying the home-made soup of the day (roasted swede). Pre-packed sandwiches, scones and cakes were also available. At the time of our visit (early March), the room felt quite chilly (the radiators were only aired) so most of the diners chose to keep their coats on!