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3.9

Based on 1.071 opinions finded in 1 websites

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Nº 1441 in 2148 in Bristol, City of

CUSTOMERS TALK ABOUT DISHES WITH..steakchickencooked
Score
OpinionsNoteGoogle1.0713.9

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I bring my Mother here Tuesday every week the food is of a good standard staff are friendly however two weeks ago the Sky services went down, now two weeks later still no service. Imagine the revenue lost from th cricket and now the Tennis...

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Per Einar Brynsson . 2024-10-29

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Really good service and amazing food. Would definitely recommend

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Bronwen . 2024-10-27

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Food was good but kind of weird that the menu says it offers hot drinks but when I asked for a hot chocolate they don’t do them?

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ryley Ivy . 2024-10-23

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Gorgeous food, cooked to perfection. Thoroughly recommend you pay a visit. You will not be disappointed.

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Nicholas Crew . 2024-10-21

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Had the mixed grill and honestly one of the best meals I've had in years. Excellent value for money. Staff were great too.

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benchippy19 . 2024-10-19

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Really great service and excellent food. The staff were incredibly helpful. Only issue was the bar staff who weren't checking the till and orders via the app. We had to walk over and get our drinks as the ticket just sat there for 15 minutes.

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Joe . 2024-10-12

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We came do this place for my 40 th food was lovely very well presented we had a table off 14 and was well worth the visit

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Si Hi . 2024-10-06

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Still good food with great service. Best Ribeye we have had for ages on a saturday pm. The new hunters gammon was yummy. Good for the gluten-free menu.

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Richard Hartles . 2024-09-26

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Food good as always, and staff service was welcoming and always friendly and accommodating. Will be eating here again.

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Dan McDougall . 2024-09-21

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Love it food was Hot Hot and it's was a Sunday wasn't packed. Enjoyed it. Definitely come back again. Thxs to my Daughter who recommend this place.

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Suzie Warfield . 2024-09-20

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Food is great and big portions for your money. Staff are friendly and always helpful. Would highly recommend a visit.

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Paul Odams . 2024-09-18

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Good sports bar. Good service. Good selection of food.Staff very helpful. Only criticism is that need to spend some of the profits on Upgrading the poor toilet facilities

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Ross Fraser . 2024-09-11

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Really enjoyed my visit to the castle with a few friends after work, the venue was amazing and the staff were accommodating, I left 3 stars on the food as I’m yet to dine with you however from seeing some of the plating for other guests I am impressed. Will be coming again.

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troy prescott . 2024-09-08

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Smelly and damp! Ceiling looks like it’ll fall down any minute. Could stand the thought of eating anything prepared in that place! Red flag waved when at 12pm on a Sunday there was NO ONE sat down! No one to greet you when you walked in. Looks as dodgy on the outside too!

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Tanya Collins . 2024-09-01

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Great pub . Good value for money. Staff friendly and polite.

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Kelly Sweeby . 2024-08-31

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Great food and such a beautiful venue for a pint in the sunny weather Kerry and Dani are such hard workers keep it up guys !!

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ricky derrick . 2024-08-31

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This place is filthy from the tables to the windows to the bathrooms to the glasses. Disgusting. The food is cheap and nasty. Meat very fatty. Oil dripping off the chicken and the baked beans have been reheated for so long that they were black. Everything had to be ordered on an app with poor WiFi. We thought it would be a delightful change to eat out here for my sons birthday dinner. We were so wrong! He had to go to Sainsbury's to use the toilet because he couldn't bring himself to use the toilet here. We will NEVER come back here.

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Samantha Dombrock . 2024-08-30

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Had a nice meal. Gary served us and he was polite and helpful. We will book up for Christmas Day , next time we are near . Many thanks Colin and Margaret.

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Colin Mc Donald . 2024-08-29

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THIS IS THE BEST RESTAURANT AND VENUE IN THE AREA - The iconic building makes it a great venue. Very impressed everything was really good The beef meal I had was the best I have ever tasted , it was most excellent value for money , one of the most inexpensive places I have ever visited , all the staff worked hard and went out their way to please the customers

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Mike Vaughan . 2024-08-25

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Had a mixed grill was lovely my friend had bacon n cheese burger she said the best she had ever had,,excellent food

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Maria Saunders . 2024-08-24

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Visited for a late lunch with our Granddaughters. Gary greeted us with a warm and lovely smile, took our order for both food & drink & genuinely made us feel welcome. Cost wise you can't go wrong & they accept the blue light card for discount on food as well. Food arrived promptly, was hot, tasty & of good amount, nothing left on the plate of either girls which is always a good sign. Puddings ordered & no difference in service or quality, again being devoured. A great experience all round

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ian slocombe . 2024-08-21

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Went in on Sunday with my dad uncle and sister for a meal it was amazing. Gary, Piper and Dani was going above and beyond

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ZeusQS (ZeusQS) . 2024-08-20

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Had a large party of 20 booked here for a birthday and it was excellent! Staff were friendly and welcoming, Gary greeted us on arrival and everything was ready for us. The staff were super accommodating with any changes and alterations we asked for. Food came out in good time without issues despite the numbers. Would definitely visit again.

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Jess Southgate . 2024-08-10

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Great deals on good food. Staff very attentive and friendly (thanks Gary) can recommend

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Katharine Gore . 2024-08-08

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Always quick service and nice pub food. Never struggle to find a table when I visit during the day.

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Taylor E . 2024-08-04

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Served by the lovely Gary this evening the service and food were really good, Gary came out to check on my food allergy before the food was cooked. My husband and I ordered the stake we really enjoyed them. Thank you Gary for the brilliant service. From the Brice family

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Neave Brice . 2024-07-21

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Mint! Lived here over 20 years and never been to this place. Everything about it was great. Could do with a makeover inside though😂😂

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Drew Aitchison . 2024-07-16

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Just had the xl mixed grill and i can only say two words about it.... Absolute beast But cooked perfectly the way i wanted it

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Gary Owen . 2024-07-15

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Seniors Menu! 2 courses for 6.49, my dad really enjoyed it

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Crazy girl msp . 2024-07-14

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Had a fab experience at the castle pub. A group of us had one of the most enjoyable experiences thanks to the staff (oh & good food too)! Most enjoyable & we will return! 👍🏻

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Lisa . 2024-07-13

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Thatchers and football what more could you want?! The team are really lovely and always smiling when ever I pop in, they work their socks off. A well deserved 5 stars. Love coming to this pub for the sport!

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Samantha Smith . 2024-07-12

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Buy one get one free burgers on a Thursday! Wow just amazing. Great place to eat with friendly staff always happy to help.

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Jason Lee . 2024-07-12

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Always such a friendly welcome at The Castle! The food is awesome, and caters for different groups, whether it’s families, couples or sports fans. The manager, Beth is great. She’s often helping in all areas of this large pub, whether it’s serving food, pulling pints or helping out in the kitchen. She has a team of young enthusiastic staff, who seem to work well together. Hospitality is hard work but Beth and her team are top notch!

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Sarah Hughes . 2024-07-12

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Really good steaks! And tasty desserts

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Steven Jolliffe . 2024-07-12

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Fantastic building, great history with delicious food at a fantastic price. Pub is clean and staff are very friendly.

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Bethany Hughes-Smith . 2024-07-09

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Recently visited Castle with my partner, we were having a lovey time enjoying a mixed grill and stake and ale pie until we over heard a staff member (older male FOH, cloud tattoos) making inappropriate remarks which lead us to leave early. This is extremely distressing, I am disappointed with Greene King on this occasion, hopefully this will be sorted soon!

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Yamuna Shukla . 2024-07-09

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What a place!! Not only is it a castle but it also serves great food in a great time- brilliant pub!

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Extreme Life . 2024-07-09

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Great service and great food, thanks keesha you were right about that two Pinter!

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J D . 2024-06-25

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Awesome food at a great price. A must if in area. Quality is not compromised by price

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Stuart Lane . 2024-06-20

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Very nice food and very nice service

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Alex Laing . 2024-06-16

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Staff are always very welcoming and smiley. Our waiter Gary made sure we felt at ease and comfortable. Brilliant service from all staff

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Toni Cox . 2024-06-09

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We visit The Castle Pub on a regular basis as it’s a fantastic place to meet up with close friends while enjoying a tasty meal with superb service. The ambiance is always warm and welcoming, making it the perfect spot for a relaxed gathering. The food is consistently delicious, and the menu offers a great variety of options to suit everyone's tastes. While the service can sometimes be a bit slow, the staff are always attentive and make sure to keep us updated throughout. Their apologies and updates ensure that any delays are never an issue. We've been served several times by a waiter named Gary, who is exceptionally kind and welcoming. He consistently pledges to provide superb service, and he always delivers. His friendly demeanor and attention to detail make our visits even more enjoyable. We're already looking forward to coming back again and again! Highly recommend The Castle Pub for anyone seeking a great meal and a great time with friends.

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Ryan . 2024-06-06

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Great food, great value and our server Gary was very attentive and helpful

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John Crabb . 2024-05-26

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Gary our server was very attentive! So helpful! Would definitely return as the food was really good value for money as well.

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Diane Levett . 2024-05-26

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The castle is looking a little bit shabby nowadays. Beer is nice the foods a little bit rough. Some of the seats are taped up. The tables look a bit old. I suppose it's a bit out of date now.

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Ian Marshall . 2024-05-23

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Always a good option for a cheap family meal.

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Harri Williams . 2024-05-17

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Food was just ok , generally felt the place was run down. Sorry to say, we went to one place, it was so busy cars were queuing to get in, we thought we wouldn't get in anywhere, as it was 6pm.and great weather, so we drove to the castle, it was empty

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Susan Harris . 2024-05-13

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We had lunch here today. I can recommend the steak flat bread, slow and low and the tandoori burger we really enjoyed it. Staff welcoming and friendly as always Daniella, Piper and Gary. Food was served quickly and hot. We had a great time relaxed and had a couple of games of pool. Thanks castle team ❤️

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Teresa Swinford . 2024-05-06

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All 5 stars because they are worth it. Elitefundingsw.co.uk

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Andrew D Forsey pfs cemap . 2024-04-29

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Had a mix grill here yesterday and garlic bread with my friend. My freinds meal arrived in 15 mins which was fine my mix grill and garlic bread took over 45 mins and when arrived the meat on the mix grill was burnt to a crisp no wonder it took so long to arrive. Shame because the staff behind the bar were helpful the chef is cleary incapable really let's done a otherwise good pub I won't be returning again or at least not for a while. Eating out isn't cheap anymore and you expect at least edible food

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Harry Carpenter . 2024-04-28

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Decent food good prices and sky football

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Steven Kelly . 2024-04-25

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A very fresh experience they pour happiness into peoples lives what a great place

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BDC 99 . 2024-04-07

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Good place to have a drink with friends & family. Food is standard. Atmosphere was good.

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K S . 2024-04-07

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Had a lovely meal here the other night, staff was really friendly and the food was great too. Would recommended this place. Lovely decor!

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Mo W-B . 2024-04-07

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Danielle is a real asset to your team. She is always friendly and welcoming, but last Friday she went above and beyond. I'd gone over the handlebars of my bike on the way to the Black Castle, in monsoon conditions. Danielle couldn't do enough to help me. She brought me an ice pack and pain killers. She also let us order from our table, because I couldn't really move. She allowed me to leave my bike in the Black Castle shed, moving the heavy garden furniture to get the door open. Finally, she gave me dog bone biscuits for my dogs, who usually accompany me. She's such a kind and thoughtful person, who provided the ultimate in customer service. I'll be back soon, just to see Danielle!

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Jackie Friel . 2024-04-02

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I know this place as Black Castle and have been visiting for over 20 years. It could do with some level of refit and they always seem to be short staffed. Beautiful building filled with local history. UPDATE. Another visit last night. The service was friendly and not much else has changed. The food took around 20 minutes to arrive after ordering. One meal was gluten free so This may have been taken into account. The wait was definitely a good sign as the food came out smoking hot! The mixed grill is highly recommended and my go to meal. The interior could definitely benefit from a deep clean and a coat of paint as there are visible cobwebs. That said I enjoyed the food and would return. It's ideal for a pre cinema date. ☺️

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Hans Gruber . 2024-03-28

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It's not the greatest food but value for the money it is

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Pete Linbourne . 2024-03-27

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On my tour of the Bristol and wales, I stumbled upon this gem! The outside is something I haven’t seen in pubs in year and immediately drew me in, the whole venue was clean and tidy. The staff were fantastic as well - only stopped for a quick bite and drink. Great drink selection as well as hot tasty food. I had the mixed grill and it was cooked perfectly, came out much quicker than expected. When touring this side of the country again I’ll definitely be back! Thank you Castle Team!

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Denise Hartley . 2024-03-23

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Came down to watch the Liverpool game. And what an experience I had, very quiet and calm in the restaurant side, and very energetic and lively bar side where they show every type of sport! Staff are as friendly as ever, food was excellent, lady who served me was lovely, big smile on her face, very charismatic, and full of energy. Would come back defo!

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James West . 2024-03-18

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A mock 4 sided Castle pub.. A simple experience with the 4 sides each offering different features. The primary one with football flags and large television screens showing football. Another side catered for children. Food was good.

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Daman Jones . 2024-03-11

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Really enjoy there 8 oz steak very tasty x

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Donna White . 2024-03-10

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They don’t have any milk pods to make hot chocolate and the milk frother was down so couldn’t mix it any together unfortunately. Only 2 people the bar so service was a little slow but to be fair the food was amazing. We had 2 x mixed grills and 2 x chick n mix and was really good. Wasn't too busy either for lunch time which was a bonus. Fairly priced at about £55 for four of us

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Sam Mamf . 2024-03-04

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Food came out just warm. But not all meals arrived at the same time. It just feels not quite clean enough, music was on too loud so conversation was difficult. Not the best place to eat. Looks like a good place to have a beer and watch the football.

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Kas White . 2024-02-29

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We have just had a lovely meal. Great staff. Beth was so polite.

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made Coles . 2024-02-29

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Food was standard Greene King fayre. No butter to go with a jacket potato so it was dry but no other issues. Definitely a unique site for a pub/restaurant.

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Jon Kedge . 2024-02-28

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We enjoyed a Sunday dinner, i’d recommend this pub, friendly and sociable environment.

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tara james . 2024-02-25

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Lovely pub and great food! Staff were all friendly and welcoming. Will definitely be going back! ☺️

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Tamera Mundy . 2024-02-25

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Changing my my review more staff on hand always friendly fairplay great food and cold lager.. would recommend the mixed grill tbh very nice and a good price

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Crokie . 2024-02-19

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I recently had the most wonderful Sunday roast here, and I just have to share how impressed I was with the entire experience. The service was top-notch, and Mily, our server, was especially lovely—friendly, attentive, and genuinely caring. As for the roast, it was absolutely delicious! The food was wonderful. It was the ideal comfort meal, made even better by the fantastic service. Can't wait to go back for more!

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sofia lemus . 2024-02-12

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great place for some nice food and a pint of cider whilst watching the football. helpful staff.

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Chris Smith . 2024-02-11

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A great pub in an interesting and quirky setting; the black castle not only offers a great selection of drinks, but also delicious food at a very decent price. Staff are always friendly and welcoming. 🏰🍻💕

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Susannah Truslove . 2024-02-11

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Came in for a quick drink and the bar staff were great. Had a laugh and they suggested a good beer.

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Benjamin Smith . 2024-02-11

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Great restaurant with great food!! Was served by Milli, who was very polite and provided great service

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Lesley Bella . 2024-02-11

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Booked here for lunch, we were shown to a table next to a very noisy crowd of people, had drinks then went to order food very long cue to be served as only 2 members of Staff serving . Food arrived quickly but not what my partner ordered, she didn't want to make a fuss so ate it anyway . We're an older couple so would of thought we would of been seated in better area not by young noisy family's. I used the toilets which were disgusting and if I would of used these before my meal I would of walked out . All in all very dated decorations mould on ceilings and walls in need of total revamp.

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brian true . 2024-02-05

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Went in for the first time tonight, where I sat I had 2 tvs on behind me and the one on the side of me that I could’ve watched was turned off. The fries were overcooked and too crunchy. The garlic bread with cheese was both overcooked and undercooked. The grilled halloumi was also burned on one side.

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BJadzi 1 . 2024-02-03

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Absolute dive. Last time I was there was 15yrs ago ish and nothing has changed same scabby furniture. Food presentation was awful. Never again.

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Phil Jones . 2024-01-27

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Its was a very enjoyable experience thank you all

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Andrew George (Padski McGuinty) . 2024-01-21

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Had a burger and desert here , was lovely , friendly staff nicely portioned food had a tiny qait for food but , would recommend

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Sam Jones . 2024-01-21

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excellent food had a bit of a wait but food was well worth it delicious 😋

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Julie Fowlet . 2024-01-18

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Popped down for a few beers ended up ordering food as everything that was going past us looked and smelt amazing must say our food was as good .My steak was cooked perfectly 👌 We found the staff really friendly and would be returning soon Mike and Mandy

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Mike Pope . 2024-01-14

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The service was shocking. There was a queue at the bar but regulars must be able to jump the queue because that’s what happened with us. The young bar staff had to keep getting you to repeat what we were ordering simply because she wasn’t listening to us when we said it the first time. Waited to be served at the bar for about 20 mins. Food then took another half hour to come out. And it took the drinks half hour to come out when ordering on the app. Not a very good experience. The friend of the bar, an old man that sits up at the bar starts on anyone waiting to be served. Lovely atmosphere….. not. Not a very welcoming pub at all. Will not be coming back, the staff walk round with the most miserable faces too, we asked one of the staff that brought out food out of there was any mayonnaise, it was made out as though it was such a big ask. Think the bar needs to sort the staff and the whole venue out

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Lawrence Cooke . 2024-01-14

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We hadvavgreatvtime here, the Castle could be a really nice restaurant and pub, if.... It needs a loooot of update and treating mould and cracks on walls and ceiling. The toilets also could do with a very deep clean and radiator changed in toilets as they are so rusty, really not pleasant to go in to the bathrooms. We waited quite a long time for the food to arrive, quite a few things out of stock. Meats were very nicely cooked but veggies seemed precooked and just heated to the point that for example green beans weren't edible. Raises some questions about proper food hygiene and handling tough. Veggie flat bread was soggy and had very spicey pineapple on which we weren't very keen on but that's just our taste. Others could have better opinion. Loved the castle on the other hand, it is a very nice place apart from the outdated wallpapers, paint on walls.... Not sure if i would visit again...:-/

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Kriszti Szatmari . 2024-01-09

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Utterly disgraceful Christmas dinner! Raw Parsnip, under cooked Pigs in Blankets, over cooked Sprouts and carrots, soggy Yorkshire Pudding and very little gravy.I had to ask for more, lots more! £50 per head for 9 people and all of our table left 70% of the dinner. After checking other tables around me, there were a lot the same. I just wish I took a picture of the “Meal”. Service was the best thing of the day. Shame on you for ruining our Christmas dinner! Will never eat Christmas dinner there there again! Shame, the food usually is not that bad. Avoid Christmas Dinner here at all costs!

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Craig London . 2024-01-03

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Have been back and the food was outstanding had the rib eye steak very good great service too

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The Cider Commando . 2024-01-01

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Cheap but very average pub. Food was ok serving size wise but didn’t taste very good - peas and steaks were over cooked, everything in our meal needed a lot of extra seasoning (from the chips to the meat). The salad leaves were going brown at the edges and were decidedly limp/going off - we returned the salad which the kitchen re did, but got the same thing. Tables were dirty (sticky, wet and oily) and the place is so large that it’s a bit hard to get staff attention without going back to the counter every time . There was supposedly a family area for those dining with kids vs an adults area, but there were noisy kids running around the tables during our meal which defeated the purpose of the separated areas. Overall feels very tired/outdated, needed more staff and a good clean.

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V Lam . 2023-12-30

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Footy’s on, pint in hand and nice and cosy. What more could you want? Not bad priced too!

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TheRealMcCoy . 2023-12-29

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Interesting grade one listed building. Just stopped on my way home for a couple of pints. Lovely service from Beth.

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peter mcmillan . 2023-12-29

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The Castle was very disappointing to visit. When I last visited, we had to wait for over an hour to only just get our starter with our mains expected to take another 45 mins to come. We ended up having to leave before our food arrived. Thankfully the staff were willing to provide us a refund. Times where I did get my food, it was pretty average. Also, the toilet lights in the mens did not work and I had to use my phone flashlight...

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William Whatley . 2023-12-28

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Lovely meal, chef went out of his way to help with pudding order!

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Nicole . 2023-12-27

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Just had our Christmas dinner at The Castle for the first time. Table for 4. Had to write a review as it was absolutely lovely! From the minute we arrived to leaving. We were greeted on arrival, served at the bar very quick and seated immediately despite being 30 minutes early. All the staff and table service excellent and the food was to our liking, plentiful, tasty and hot. They we're all very attentive and was excellent value by today's standards. It was also very chilled, calm, no rushing or anyone rowdy. Thank you all so much we enjoyed our Christmas Dinner and has helped make the day. I've only not rated 5 star as I never do, as there is always room for improvement wherever u may go so please take no notice and Merry Christmas

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Michael Joyner . 2023-12-25

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Was going to take a photo of a steak pie, but ate it before I could take a photo - very tasty, wouldn’t recommend the pulled chicken thigh mainly because the presentation was more like a chicken thigh massacre. Would suggest a sauce based chicken thigh to make it more succulent and appetising to the eye. Staff, couldn’t fault - smiley and polite

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Leo Norman . 2023-12-22

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Absolutely lovely, food was excellent Thank you

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sandy Swain-forgan . 2023-12-19

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Amazing food, service and people, would defo go here again

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Bun Xood . 2023-12-16

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WAS FANTASTIC FOOD AND SERVICE DEFINITELY WOULD RECOMMEND!!

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Will Havard . 2023-12-16

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Great food. Staff are very friendly and helpful. Great service. recenmended for familys.

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kezzer roberts . 2023-12-16

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Went for lunch with a friend today and my friend is quite picky so I was quite apprehensive to try somewhere new, our server was being shown the ropes by another member of staff both were chatty and smileyand coped well with my friend inevitably changing his order, food was delivered in 15 minutes which I have no problem with at all and was absolutely delicious the steak was rare (although to be really really picky I think the sizzler plate doesn't let the meat rest) I really enjoyed my visit and will definitely be returning. Well done.

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Stuart Evans . 2023-12-09

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An amazing pub just to look at and be in. Would definitely recommend dining in a castle. The staff are amazing, happy, helpful and kind. Wasn't expecting many vegan options but had 3 courses! The gluten free options were amazing aswel and the staff were so good to help and show us how to use the app to find allergen information. Made dinner feel a lot safer. Food came out fast and hot and tasted amazing. Every course was perfectly timed.

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Keisha Paulson . 2023-12-04

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We had 11 meals. All came out at the same time, and all delicious. Friendly, helpful service - thank you

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Ginnette Towells . 2023-12-04

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Extremely friendly staff, and a brilliant atmosphere. Service was a little slow at the bar but it was late on a Sunday evening and the staff were doing their best to make everything run smoothly so I can hardly fault it.

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Josh Hobbins . 2023-12-03

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Great food and fantastic service. Will definitely be back again soon

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the bishops . 2023-11-26

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Indian
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Our normal go to Indian takeaway, not any more. Tonight's offering was terrible, I'm reluctant to use the word 'disgusting' but hugely undercooked Onion Bhajis which were inedible. Raw naan bread, rice massively overcooked (and clumped) mains swimming in oil. Awful, truly awful....such a shame from our normal takeaway. Won't take the chance again.

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3.9

1574 Opinions

location-iconLower Guinea Street
British
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Food was amazing and the staff were very friendly and welcoming. It’s a great location and we’ll definitely be back.