Based on 37 opinions finded in 1 websites
Based on 37 opinions finded in 1 websites
Nº 868 in 992 in Stockport
Opinions
Ordered through Uber eats. Fast delivery. Fair size for a price however there was no guacamole and sour cream inside burito way too much rice as someone already comment 2/3 plain rice and just a sprinkle of cheese. Nicely seasoned mince and pretty tasty overall.
Pawel Ratajczak . 2024-10-29
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I ordered on the website and at the end of the order found out it was collection, as I couldn’t get there I called to ask if I can cancel, at this point I was met with can’t do anything about it and can’t cancel the order. When I asked to speak to the owner he became angry and hung up the phone! Not happy one bit, £20 down and no food!!!!! 😡😡😡😡😡😡😡😡😡😡
Andy Kelly . 2024-08-07
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Don’t know what are the complaints are about? I gave it a try anyway and I’m glad I ignored the reviews, decent service, decent food.
mike Michael . 2024-07-06
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There was an item missing from an Uber delivery. I rang to ask for it and was told I’d have to drive there to pick it up. I said I’d like a refund, he said ‘refund through Uber’ and put the phone down. Mistakes happy and no need to be so rude.
Emma Harris . 2024-06-16
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Glad they've hired some new staff, the girl who serviced us was very polite and helpful
Keith James . 2024-06-14
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Walk in order, large beef burrito, rice, spicy beans, peppers, onions all the salad and some nice hot sauce. About £10 with a vimto and some tortillas.
Rob Cummins . 2024-06-11
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Disappointed. Expensive. Very little flavour - 2/3 rice. Ordered on an app which allowed only 4 choices for toppings. It’s a shame really because I would have paid extra for more - the different toppings always make it for me. Customer service could do with improvement.
Rachael Davies . 2024-05-24
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Some of the worst service I’ve received in ages. The guys was bored and bordering on rude. Food was pretty pricey too. The menu was baffling and priceing hard to work out. Avoid.
Mark Batey . 2024-05-09
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Yum, bit pricey though! Burritos and the boys a great way to celebrate National Burrito Day! Can confirm, no hairs in food, gorgeous delivery driver, big burrito was indeed big *smacks lips* Xp
Lawrence Wakeford . 2024-04-04
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Burrito was cold, forgot a couple of items and gave 2 full fat cokes rather than diet cokes, should have read the reviews before ordering. Absolutely awful.
Steven Shaw . 2024-03-29
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Not even ordered yet and don't think I will reading these reviews. What a shame . Sort it out lads ..
Kelly Paterson . 2024-03-12
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These guys post fake reviews, do not pay attention. Sure, the food could have flavour but the absolute zero care to customer service, or attention is shocking. They literally must be some front. Nearest good burritos- casa Mexica/panchos/Listo burritos manchester. Tres burritos Altrincham. For those who actually like authentic Mexican
Ste Smith . 2024-01-15
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Awful awful service. I’ve never encountered such rude staff. So dismissive and obnoxious in his mannerisms. Didn’t actually end up ordering food because of the general attitude of this individual.
Callum . 2023-12-01
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Very rude staff, unhygienic, very bad quality microwave food.
Peter Hughes . 2023-11-10
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Class burrito - ace guy serving too - will be back
j w . 2023-10-16
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Went in to buy two Mexican drinks which were 7pound for two and they charge me £7.90 as I’ve just seen on my bank maybe if your server can maybe stop rapping and pay attention to what he’s actually doing he’s actually charge me 90p more I wouldn’t even bother with the food just because of the lack of service
Shaun James . 2023-10-03
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Awful experience here. The naked burrito was incorrect and didn’t even receive my actual burrito, call the restaurant and got told the driver probably ate it and they wouldn’t replace. Awful customer service
Jess Buckley . 2023-08-20
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Don’t bother spending money staff couldn’t care less no customer service at all they don’t even deserve 1 ⭐️ 😱
Anita Flood . 2023-07-28
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Gorgeous burritos. Had a few now and always been amazing.
Joanne Walker . 2023-07-19
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It is more of a takeaway, but there are a couple of couches to use if you would want to eat in. As for the menu, make sure you take your phone as you scan a QR code to get the menu. As I write this, it has only been open for a couple of months, but I am glad I found it. There are lots of options. Even for the less adventurous, there are flaversome options, vegetarians are also catered for. Overall, it was a great place to get your burrito fix. I will definitely be back.
Robin Douglas . 2023-06-27
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Delicious food, really tasty, filling and great value for money. Labels for fillings and a menu to hand would have helped. Definitely be returning 😊
George . 2023-06-23
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do not order from here they do not take your special instructions into account leaving you with ingredients on your food that you are allergic/ intolerant to. didn’t care when i rang and actually tried to argue with me that i had ordered it when i hadn’t, so rude and clearly not bothered about the seriousness of the issue. my partner’s food was bland as well. stay well away don’t even deserve 1 star
Amylouise B . 2023-06-19
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Good quality, but portion size too small; over £9 for 3 slices of quesadilla 🫠🥴
R. Jones . 2023-06-10
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Ordered tonight not know anything or looking at reviews, the menu was quiet confusing so went with the cowboy taco Bell and my gosh I am glad I did, arrived warm and was absolutely delicious! Definitely will be ordering again
Tyler Connolly . 2023-05-15
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Food was ok but found staff rude and unhelpful
Will Cook . 2023-05-14
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The food was good and the guy in the yellow hoodie was kind and helpful (if you’re reading this, sorry I didn’t catch your name but thanks for being so nice), but the other 2 men seemed to go out of their way to make us feel unwelcome.
Aimee Backus . 2023-05-13
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Had a lovely meal from here tonight. Burritos and nachos. Tasty and really fresh. Great flavours. We will be back.
Sarah Bell . 2023-05-07
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Just had a naked burrito yesterday. The food was absolutely lovely. Exactly the way a Mexican style naked would be , not too oily like many Mexican places around. Highly recommend
Reza zare . 2023-05-05
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I was very angry as I found not one but 2 hairs in my food nenever going again
Linda Birtles . 2023-04-27
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Tried this place tonight, great looking spot, nice addition to the area. Good stuff 👍
Chas Devlin . 2023-04-12
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Great food not many Mexicans in Stockport so nice to have one, food is very fresh.
AlexJ . 2023-04-11
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Another new take away on the A6 but one we are glad we tried. Immaculate inside with helpful staff. We ordered classic burritos chicken and lamb, both very tasty and fresh. Will definitely go back
Paul Shallcross . 2023-04-10
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First time trying casa burrito, shortage of burrito places in the area so was keen to try. Had the San Miguel chicken burrito all tasted good. my partner had the other chicken option he said nice flavour just not big enough! we also had the lamb nachos, the lamb was very tasty. Food was tasty but not hot, luke warm at best which is surprising as we collected in 10m of ordering. In my opinion when ordering on the website there should be unlimited options to select as many sauces you want, also an option to double up on meats or have diff meats etc. We did put notes in special requests to add extra sauces n they accommodated this. Would defo go back just hope they see this review n serve the food a but warmer.
laura wilson . 2023-04-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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176 Opinions
Went for a family meal out and booked for half 4. Starters for us all arrived after about 15 minutes... No problems at all. Then began the wait. And wait we did... Until 40 minutes later when the waitress came over to apologise for the delay and state they "definitely haven't forgotten us", and it's just a busy night. It was busy by then, but it wasn't when we arrived. Other people arrived, ate and left before we got our main meals. Pretty sure they did forget us! Mains arrived an hour and 20 minutes after we got there... Kids food was fine (thank god!) but the 2 adult pizzas were cold and burnt. Talk about juxtaposition! After another 15 minutes of attempting to grab the attention of the very busy staff, we finally got to send them back, complain and ask for the bill. And, wow. The waitress, said how sorry she was, then dropped "you must be so hungry!"... clearly missing a career as a detective, Sherlock Holmes then went to express our dissatisfaction to a manager, but not before asking if we wanted to take our pizzas home in a box... The pizzas we'd waited and hour and 20 minutes for and which we were trying to REJECT for being cold! The manager of course, could not care less. No apology, no discount offered on the kids food or starters, in fact she couldn't even be bothered to come to our table. She took the adult pizzas off the bill and that was that. So, all in all, a disaster of a visit. Slow service, a waitress who should clearly be given a job at CSI Cheadle, stone cold burnt food and a manager who couldn't care less about the satisfaction of the customer. It's pizza express, we don't expect Michelin Star food, but food that is hot is the minimum you expect really. We won't be returning, and I'd advise that nobody else frequents this venue either.
136 Opinions
My girlfriend ordered some food from here as a little surprise for me at around 7 at night, it was supposed to arrive at 10:15 it is now 11:40 and the store has been closed for 40 minutes. The delivery man told my girlfriend on a call that he couldn’t find my house although she gave him the exact address and I also stood outside waiting. It isn’t even hard to find at all btw… Now they aren’t answering any calls and I am here waiting wondering where the driver is and presuming that he has probably gone home with my food. She was VERY clear on where my house was and even asked him to knock on my door when delivering so it would be a nice surprise and they have seriously taken the mick now she is upset because she has spent basically £40 (which is a rip off) and I haven’t even received anything so they have basically stolen £40 I am very annoyed with this situation and am expecting her to get a full refund. If we do not get a full refund I will be forced to escalate this further because this is a joke.
81 Opinions
**Update 25.02.22** Ownership has reverted back to the same people who had it previously so food back to being not so good unfortunately. **Update** Since my original review (below) there seems to have been a change in ownership/management & the food & service has vastly improved. Salt & Pepper Chicken pieces were great & so was the Chicken with Green Pepper & Black Bean sauce. Let's hope it continues. "This place used to be great offering freshly prepared tasty food. Nowadays it's a different story. They seem to favour using less meat, prawns etc & throw a lot of veg in. Cheap ingredients but inflated prices. Hot & sour soup had 3 shrimps in & not a single piece of anything resembling meat. Far too many bamboo shoots. It tasted like vinegar. Probably didn't help that the delivery driver & the person behind the counter were having a blazing row in full view of the waiting customers at the time of ordering. Canton in Bredbury far superior. Worth the extra journey time. Agree with other comments regarding the fish & chips too. Awful. Will be avoiding in future."