Carpenters Arms in Camden

Absolutely terrible experience, booked dinner for four people at 7.30pm on a Tuesday. We found our table upstairs, nobody paid any attention to us, eventually we went to the bar and ordered food ourselves. The staff member was pretty inexperienced. Next thing, they told us the food would be delayed by 30 mins. We said that we would wait - bad decision! At 9pm, our food was finally delivered. If it wasn’t bad enough, they didn’t give us any cutlery. The waitress then gave us knives, but said there were NO FORKS. So we had to wait for five more minutes to get a fork - so that we could eat this food that we’d been waiting at least 60 minutes for. The worst part was; there was absolutely no apology, nothing mentioned by the staff, we had to pay for our full bill. I don’t blame the inexperienced staff - I blame whoever is managing this place, because the training is terrible and the kitchen management is clearly not good. It was a Tuesday!!! How was it so badly organised and delayed!! Everyone had booked tables in advance, it wasn’t even very busy upstairs - it doesn’t make sense. I’ve worked in service for 5 years in the past, I never leave bad reviews, but this was honestly the worst dinner experience I’ve had in London.

The food is hit and miss! We have had food here and loved it and other times, it’s horrible, cold and bland! The bangers and mash and the best and worth trying!

The staff is very friendly, specially Luis who makes an incredible espresso martini! Highly recommend to try

Vansh was a great bartender!! Had an amazing time

Lovely spot in London! You get a free drink if you leave a good review too 😉

Bansh made the day with Christmas mood 🙂

Great pub with good food and a fun vibe!

Cosy atmosphere and great location! Thanks Issy.

Nice corner spot with best mulled wine around :)

Great vibes, came here for my friends Izzy’s party and had a great time. Mulled wine was great

Really sweet vibe and good performances

On the weekends, it's a great pub to get away from the insanely busy Oxford Street! Friendly bar staff and warm atmosphere. Comfy seating booths as well as dining chairs. I enjoyed my first Mulled Wine of the season. 🎄❄️☃️🍷 Merry Christmas, everyone!

Lovely little pub great selection of beers friendly staff no food though?

Understaffed. Disappointing food. Poor service. Won’t be returning. It could just have been a bad day, we all have them . Friends who recommended the pub for Sunday lunch said it is usually better. Hey ho.

Brilliant experience with Jess and Vance. Lovely location .

Greatest pub in Fitzrovia. Jess, vansh and Jamie are legends. Great service. Great terrace. Unreal experience. Will be back.

Nice cosy pub and friendly service from Veronica! ☺️

A lovely pub in a gorgeous part of London, I would recommend to everyone!

FREE MULLED WINE. 10/10 would mull again

Lovely staff, fun pub quizez and good food.

Great service and lovely staff!

An amazing pub with a great pub quiz! The staff were amazing and quickly changed our food even though I ordered the wrong food! Really going the extra mile!

Favorite spot for a weekday pub quiz! Lively atmosphere, great food and the loveliest staff who always go the extra mile!

Great pub. Friendly staff. Good food. Awesome atmosphere.

I made a booking for 15 people to have a “Sunday roast in celebration of my birthday “ and was completely let down. Not only did we walk in to find 2 separate tables (which we asked to combine and were left with no one to help us so we had to move them ourselves) but then when all my guests had arrived, we were told that the Sunday roast we had come for, were all sold out (as they only order 20 of each and apparently by 13:30 on a Sunday had already sold out knowing that my booking of 15 people were all expecting a roast). My friends and I were extremely disappointed and then further annoyed as the food we did have to order in the end was clearly not made fresh but defrosted in a microwave and had no flavour and also took an hour and a half to come out. The whole place seemed to be understaffed and being run by two girls who had very little idea of what was going on. Thank god my friends have a good sense of humour because my “Sunday roast in celebration of my birthday “ was an absolute joke due to The Carpenters Arms being so ill prepared. I would not come back here.

Best pub in London but they need a gluten free beer on tap!

Nice place to eat, very close to Hampstead Heath to walk off the Sunday lunch

I found the interior to be shabby and in need of renovation. There was hardly any staff and I spent my time walking around trying to find someone to place my order with. The food and drinks were good but in my opinion overpriced for what they wereP

Very cute roof top , service was good.

Had a reunion of our uni at the pub after 30 years and it was be a great experience. Vansh our bartender made sure everything was up to point and provided great service, the food was great and the overall vibe was perfect for any type of party Recommend 10/10

Had an amazing time celebrating my sister’s birthday at the pub! Vansh the bartender provided exceptional service- friendly and quick. He really added to the fun atmosphere and made sure everyone had a great time. Highly recommend!

We visited the Carpenter's Arms for my husband's 30th birthday and unfortunately felt really disappointed by our visit. It was meant to be a special occasion, but from start to finish it didn't feel like the staff were bothered if we had a nice time or not. The cake I had brought in separately to have after our meal was expected to be brought out by staff after we'd had our lunch, and as we were the only ones in the pub when we first arrived we thought this wouldn't be too much to ask - but this didn't have to happen so I had to organise this myself. The dietary requirements of gluten/dairy free I called in advance to check that could be accommodated for, were completely rubbish! even though I was promised they would have multiple options, it ended up just being a plain burger patty and chips - no sides or anything to go with it. The chips were stale and cold, so very underwhelming and overpriced. Bit gutted as it was meant to be a special occasion and it didn't live up to the reviews. However, the rooftop terrace was a really nice little spot for drinks and the actual pub itself was in a good location.

RACHEL IS AMAZING! She is always so attentive and helps with all situations we have. Thank you Rachel! You are the best 🩷

Been here more times than I’d like to count, had a great time every time. Staff are amazing and super personable, great food and lovely vibe

we haven't been to the Carpenters Arms for a while, but it is lovely and no more loud music, always a bonus....see you soon

Nice place. Stopped off for a quick pint.

Overcharged twice & had to query. Got my money back. I think that was due to new staff though. Cauliflower dish was to die for! Food nice & hot.

Lovely food and lovely pints! Very friendly staff as well

Great place, beautiful ambience, the service is exemplary and the staff is extremely friendly especially Gosha /Vansh sharma.

Great food, great drinks. Prices very solid too.

Glad me and my friends stumbled across this place since the location was very central. We came here on a Sunday evening and it was fairly lively but not uncomfortably overcrowded. Pleasant seating at the rooftop terrace. Atmosphere is very relaxing and all the staff were very helpful. I really enjoyed the fish and chips and the triple cooked chips gave it an edge. overall great pub, would definitely go again since it’s a convenient location and the staff were kind and welcoming. Thanks for the service!

Great quiz with the legendary Patty, tasty vegan burger good pints 😍

A Hidden Gem with Great Atmosphere and Excellent Food I recently visited The Carpenters Arms pub and had an outstanding experience from start to finish. This pub is a perfect blend of traditional charm and modern comfort. The atmosphere is warm and welcoming, with a cosy interior that feels just right for both a quiet pint and a lively evening with friends. The menu offers a fantastic range of classic pub dishes, all of which are clearly made with high-quality ingredients. The selection of drinks is impressive, with a good variety of craft beers, and an extensive wine list. What really stood out was the service. The staff were friendly, attentive, and genuinely seemed to care about ensuring every guest had a great time. Whether you're a local or just passing through, The Carpenters Arms, is definitely worth a visit. I’ll certainly be back!

Great free pub quiz on Tuesdays 6:30pm. Fun atmosphere and lovely hosting. Rolling jackpot which was narrowly (kinda) missed out on.

We took part in the Tuesday pub quiz. Had a great time even though we came last… and Patty was fab as the quiz host!

Fun time at the quiz. Wish I had won! Patty was a great hostess, very funny!

Great pub!!! Best pub quiz in the area - shout out to Patty the Quizmaster.

Great experience at the pub quiz! Would recommend

Really cute pub near Warren Street station. Loads of seats plus an outdoor terrace hidden away upstairs. The staff are always really friendly and there is a great selection of beer on tap and food - we come every week for the Tuesday quiz because we love it so much.

Roast dinner not good. Potatoes looked so white like they hadn’t touched the oven. Veg plain boiled. For £17.50 (vegetarian option) shocked.

We booked a table in here for some drinks, following a celebratory lunch meal with my family (including my 18 month old niece). We had a table in the back room and had a lovely time - the staff were helpful and attentive and the surroundings comfortable. I would certainly go back again

Visited London last week, stopped here for one. Great atmosphere and friendly staff. I will be back.

Great Place Drinks 10/10 Snacks 10/10 Vibe 10/10 Staff is very kind and helpful. I recommend this place for any occasion 🫶🏻

Great staffs and team behind the bar. Great food too. Loved it.

I visited the pub a few days ago after work, and it was a really enjoyable experience. The staff were friendly and efficient, making sure everything was just right without hovering. The bartenders were quick with our drinks, and the food was genuinely good—well-prepared and flavorful, exactly what you'd want from a pub meal. The atmosphere had a nice, relaxed vibe, perfect for winding down after a long day. Overall, it’s a great spot if you're looking for a comfortable place to grab a drink and enjoy some good food.

I visited the pub about a week ago, and I have to say, the experience was genuinely welcoming. The bartenders were attentive and friendly, making me feel right at home. The entire team seemed to work seamlessly together, ensuring everything ran smoothly. The food was solid and satisfying, perfect for the setting. Overall, the atmosphere was lively and enjoyable—a great spot to unwind after a long day.

I visited the pub over the weekend with a few friends, and we all had a thoroughly enjoyable time. The atmosphere was lively yet not overly crowded, making it ideal for catching up and enjoying the evening together. The staff were attentive, ensuring that we had everything we required. The bartenders were efficient, and our drinks were served promptly. The food was of a high standard, surpassing our expectations for a pub meal. It’s the sort of place where one can settle in for a relaxed evening with good company, good food, and an inviting ambiance. We shall certainly be returning.

The best place in the UK. I sincerely recommend 💪

We held our work summer drinks at The Carpenters Arms and it was a great night. The staff were lovely, the food was good with great portion sizes, and the roof terrace was perfect. I would recommend it to anyone.

Absolutely splendid afternoon on the terrace, wonderful atmosphere - superb food, great location, staff super attentive and knowledgeable. New to the area and will definitely be frequenting this pub on a regular basis.

Delicious food and cold pints! Very friendly staff!

Very friendly and welcoming staff, who's ready to recommend you the best beers if you're up to try something new. Worth a visit!

Brilliant pub, well worth a visit if in fitzrovia - very close to Tottenham Court Road and central london- Timothy Taylor’s landlord tasting fantastic as always

Run by a 23 year old and it shows. The pub is falling apart and not in a charming rustic way. Sat in the garden and most of the parasols were broken when we needed them as it rained on and off for the afternoon. The ladies toilets were in a horrible state and considering how much we spent as a group of 15 the staff were very rude. Come here if you're in the area but definitely don't bother if there's anywhere else you can go

Nice medium to large sized pub with decent beer selection, plenty of seating, roof terrace and great location. I'll be back.

Nice afternoon. Staff were friendly and there was a relaxed atmosphere.

solid pub for the area. staff are great and a nice buzz in the place. would recommend

Super nice pub! Good atmosphere. Clean - even the bathrooms were clean! Would recommend

Very friendly, nice venue, great food and drinks. My only comment would be that I couldn't work out the hand dryer in the men's toilet but that may have been my problem

Lovely staff, nice atmosphere. Bigger inside than it looks!

Welcome was very friendly, staff were efficient and helpful, selection of beer was appreciated(Landlord and TEA). The pub was busy with a good atmosphere. Prices were reasonable for the location. The food selection was good, we did feel it was a bit overcooked, but otherwise it was good and well presented.

Staff were friendly and helpful and good fun, the crowd were a bit young for us but the food was amazing and the drinks were a fair price

Good place to hang around , good food

Great evening out for my lovely colleagues retirement drinks. Great atmosphere.

Pretty chill place for after work drinks with friendly staff and a lovely private outdoor terrace. Tables can be reserved fee free which makes this the ideal place to meet friends or work colleagues. Usually quiet until around 4.30/5pm and then the usual onslaught of after work revellers show up to enjoy their evening. Would recommend!

We booked a space for a work event but could not find the area and because the bar staff were so busy they could not (would not) help us. Very disappointing, will not bother again

Celebrated my 30th birthday at the Carpenter's Arms. During the booking process, staff were amazing at responding to queries, requests, and were very accommodating. The night itself was wonderful- the fairy lights in the room were a magical touch - definitely keep these up all year! The food was delicious and there was plenty for everyone! Staff were friendly on the night too. My guests really enjoyed it and loved the venue as well, I've only had positive feedback. I'd love to visit the pub again for a drink or food! I had a wonderful birthday, thank you very much :)

Quite disappointed with the Sunday roast. The potatoes lacked a crispy exterior, the chicken was bland, and its skin was too pale, lacking that light golden hue indicative of proper roasting. The carrot was the only highlight, with the parsnip being mediocre. While the staff were amiable, the food was merely average. There are several other pubs nearby offering better Sunday roast.

two stars because their garlic bread is excellent, the roast was a disaster, cold cauliflower cheese, wrong meat on the roast. The nut roast was tiny, stale potatoes. So disappointing, used to be the best place ever!! No chicken on the menu too now, shame.

It was lovely to see a dog in there yesterday with friendly staff and a great design. Will have to go back again and try some of their different things, especially in summer up on the rooftop.

The process of reserving the space for the event was very smooth. Staff I dealt with before and during the event were lovely. Everything went smoothly and all my guests had a brilliant night.

Had such a great night with my friends. One of our favourite pubs!!!! The staff was very nice and super friendly. Definitely will be coming back soon

Lovely food (the halloumi fries live rent free in my head now), and lovely pints. Service was great; Dom had lots of patience with ourselves, great lad!

Was amazing the service here is impeccable 👌

For many moons have I lived in London, and for many moons have I sought the greatest pub. For all the nooks that London has to offer, and their respective pubs that reside in those nooks, I never felt like I truly belonged in any one establishment. Well fear not fellow my Google readers because I have the pub for you: The Carpenter’s Arms, Fitzrovia. The homely decor, coupled with the warm embrace of the welcoming staff sums to a cosy experience longed by many. The pints are good and the service is better. I have recited to many of how my wedding day has been the greatest day of my life, but my God was I wrong. Stepping into the theatre that I call the Carpenter’s Arms has to top it all. I wish it upon everyone that they visit this pub, and try their finest pints. They will not regret it. I am a very happy man to say the least

Really lovely atmosphere, friendly staff and tasty food. Perfect pub on a winters night, will be coming back again for sure

Came here by chance with a friend after shopping to warm up and have some grub and glad we did! Such a wonderful group of girls behind the bar and the food was fantastic! Quickly came out and felt lovely and warm. Will be back

Just went for a drink after work, friendly staff, good selection of drinks, no complaints very good

I love the place. The staff cannot do enough for you to make your visit pleasant. Whenever I'm in the West End of London I go in here to get away from the hustle. There's a lovely upstairs bar and outdoor area. Give it a visit if you're close by.

What a horrendous experience. Have been going to pubs in this area for a while but never experienced anything like this. The bar staff spilt a drink over our coats, threw a paper tissue at us to clean it up(!) then said that we abused their staff when we asked them to get a mop! AVOID!!!!!! Update: you’ll see from the response below how nice the management are (never mind the slanderous stuff). Again, avoid, at all costs.

La salle du haut est plus calme et permet de discuter sans hurler.

Lovely thirties pub, friendly staff....

It’s always quite busy, but the food is quite nice.

Great bar staff it is an amazing pub

Thank you for helping us host our Christmas party. The food was really good and perfect for the occasion, my only criticism would be that we initially booked for 73 people and fortunately for us, half of the guests turned up but I think the food provided would have not been enough if we had more guests. The venue was really lovely and perfect for Christmas - thanks again! We would definitely recommend!

This is a great spot. We had a drinks party here and loved it. The staff are incredibly polite and well organised. Decent pint of Guinness. Excellent espresso martinis. I didn't eat but a friend did and the schnitzel looked great :-)

Lovely pub with great staff and atmosphere! Especially the quiz night on Tuesdays

Lovely atmosphere, and Luis was great!!

It was okay for a birthday due nothing special and a simple small glass of wine 12 GBP hence my average rating.

Lauren was amazing - she looked after us and moved people off our booked table swiftly and moved us indoors when it got cold! It was a busy night and she ran the upstairs bar seamlessly. It was a memorable evening for a bunch of friends and ex-colleagues and exactly the night out we wanted! Welcoming bar and cosy upstairs terrace with heaters and fairy lights