Carluccio's - Dorchester in West Dorset

Amazing service and surroundings and one of the best steaks I have had in a long time, definitely coming back again

We had a lovely pasta lunch today.We were served by a smiling and friendly gentlemen and the food was delicious.Certainly worth going.

Oh dear what has happened to one of my favourite Italian restaurants - somehow it has morphed into fast-food mode. Still great service but a poor meal all round!

Disappointed as we went for special occasion and it was rather ruined by the very slow service. We waited ages to get drinks and food even though there was hardly anyone else in the restaurant. Food was mediocre and only luke warm when it finally arrived. Not worth the wait. Very disappointing. Would not go back. Given the number of bad reviews about the poor service, maybe this is something management should look at? Plenty of better restaurants nearby.

I love this place and it has a great service too!

Great service and food. Couldn't fault it.

Good food and good service in this former brewery building

Great typical Carluccios very good food and great service. We travelled from Southsea and stopped on our way to Devon.

Great service, lovely food. Our waiter Aiden was excellent, making us feel very welcome.

Brilliant food, very friendly staff in a great location in Dorchester's Brewery Square. Couldn't recommend highly enough

Excellent food, good service and set lunch was good value

Went there for lunch after getting hitched at the registry office. Really friendly staff, the waitress who look after us was polite and good at her job, credit to your team. Food was fantastic, we had a lovely time. Thank you.

Not a good experience. Waited 15 minutes for someone to come and take our order and that wasn't even drinks. We had our starter which was lovely but it took a while before anyone came to take the plate when we had finished. Our mains eventually came and mine wasn't what I ordered. Went up to explain and then was presented with another wrong dish before I finally got the right one. As for the side dish it came when we had finished but was told we didn't have to pay. To finish it off when we went to pay the bill we were presented with there wrong bill's. A disaster from start to finish.

Just had a full traditional breakfast and coffee with the wife,one of the best breakfasts I have tasted in a long time,highly recomend..

Lovely happy friendly young staff. Quality food and drinks. Perfect location. Spacious and well done interiors.

Food excellent. Staff very good.

Just had a lovely meal here and everything was brilliant. Got to give a special mention to our waiter Tiago who was brilliant with his humour and brilliant customer service. Will be back again soon to see him! Many thanks

Fabulous food and great service. Manager was amazing as i have a food allergy and they were so helpful!

Food was good, although not as good as normal. The service was very very slow...

Choice of food is ok. Good atmosphere

Delightful setting, atmospheric ambience, good service, attentive staff, food choice limited but good range of anti pasti. Good wine choice, can recommend the Abruzza by the glass. A pleasant lunch and evening meal venue.

Great for brekkie, great for lunch, fab atmosphere and a nice cheeky house white!

Good personal service and good food.

Not that happy. The service was great - but the avocado in my salad was not ripe and therefore didn't taste of much - a shame.

Great service, sleek environment, tasty food, fair price

One of my best places to visit am going again this week !

We asked for just cocktails and were shown to a table where the waiter tried to get us to order food. We then waited half an hour for our cocktails and half an hour after asking for the bill. The cocktails were expensive for what they were

Good service excellent menu and reasonable prices.

Delicious birthday meal last week. Couldn't find fault at all.

We enjoyed a superb meal all enhanced by the manager Salvadore who is on the ball with both customers & staff alike, clearly a great asset to Carluccio's I hope they appreciate him. Our waitress was Emily who was very proffessional & attentive. We also sent our compliments to the head chef Atilla as the meal was cooked & presented superbly. We absolutely wanted for nothing, a fantastic meal making the evening complete & fully enjoyable.

Staff always amazing! Food ...pleasant and tasty.

Excellent coffee and brownie and top service

I did not go one month ago as they are on my no. Go list now... As it has gone!!!

Atmosphere and food was good. The portions were a little on the small side for my preferences. Unfortunately, the service was slow and sporadic even though it wasn't busy in the restaurant.

Our server Emese was honestly one THE sweetest and most lovely people I have ever met. Even if the food had not been delicious, she made my night! But the food was delicious too.

Great service and good food but the tomato brucheta lacks something such as onion.

Had an evening meal out here, food ok service very slow. Drinks never turned up with meal. And then they add vat to there advertised price list, a rather dirty trick as couldn't see that advertised anywhere. Last time they will see us.

Quite unwelcoming. We were the only 9 people in but they got our order wrong twice and complained because we wanted to sit together and pull up chairs. I repeat we were the only people in there.

The swordfish tasted of nothing, wet and soggy, no seasoning

Only popped in for a drink but very nice friendly staff.

Focaccia was soaked in oil and cold, however the Sea Bass was delicious, perfectly cooked and the garlic roast potatoes were perfect. Service was decent if a little slow. Overall it's OK and without the bread maybe would of scored a star higher.

My favourite restaurant & the staff are so friendly.

Enjoyed the food .very good service.

We arrived half hour before closing but food and service was still excellent.

Had the lasagna, had little to no meat with it, very disappointing. The pasta & sauce was lovely. Very nice atmosphere.

Poor value, lasagna was off the menu! I thought it was an Italian?

Took ages for our order to be taken and even longer to receive any drinks. The whole experience was drawn out and painful. Staff brisk but not efficient. Then made a mistake on the bill...

A group of 15 were very well looked after. Thanks.

Our favourite restaurant in the square good food and atmosphere lots of staff whizzing around

first class service. great friendly management. love the place.

Canteen style place, mean tables and chairs, canteen food and blank waiting staff. No patch on Brighton's.

Coffee and food are amazing, plus good customer service

Visited the Dorchester restaurant yesterday where we have enjoyed many good meals in the past, however on this occasion my Wife and myself both ordered tomato brushetta which was good and the cauliflower orrecchiette from the daytime set menu which was served minus the roasted cauliflower and breadcrumbs, this was replaced with some small pasta shapes which tasted like rubber, definatly not al dente or advertised as part of the dish. The waiter was good and attentive but seemed a little hampered by service from the kitchen which seemed slow for a restaurant with only a few tables occupied.

Decent food, good service, not too expensive. Happy all round.

Nice food as always, coupled with great hospitality..

Great place for breakfast on market day (Wednesday). Good coffee, excellent pastries and eggs Benedict!

Excellent breakfast at a great inclusive price.

Slow service and food was only warm

Oh dear, what to say? The food was great and good size portions. Our waiter was lovely, very attentive (but not too much) and helpful. The low star rating is due to the management not honouring a 20% discount code which I had checked the T&C's about - valid all month, saying they couldn't accept it on a Friday as they were so busy (hmmm, about a quarter full I would say) I had even mentioned it when booking but wasn't told then, nor on arrival, that it wasn't valid. Won't be rushing back.

Bit on the pricey side but nice food

Food was amazing and fantastic service

Always great food and service. Fab place!!

Great food, but service was a little slow.

Great service and good food. Husband is Italian and the pasta passed the test!

Fantastic food atmosphere staff always willing to help

Great food friendly staff accommodate d are 4 year old

Lovely friendly staff and delicious breakfast.

Perfectly cooked Eggs Florentine and a good coffee. Good place for breakfast.

I know it's a chain but I love it here . Always had great service. Lunch with the girls - evening meal with fire d's or a hot choc and cake with the kids . Thumbs up from me

I wouldn't recommend. Nice building.

Waiting for 10 mins and nobody took our order. I would not recommend this place.

Visited the restaurant around a month ago, was looking for a gastronomic experience....sadly lacking and overall very disappointing. Large portions but just bland & boring food!....will not be rushing bac again.

Less than ordinary. Really nice building. Clean, nice design in old brewery. Quite noisy inside. Ordered a cafe latte, arrived luke warm, as did my friend's cappucino so we sent them back. Staff immediately agreed to replace and bring new ones but when they arrived they were only slightly warmer and one of the worst coffees I have had in a while. Staff were neither friendly nor attentive. Looks really nice from the outside but I would not recommend it. Although they were fully booked for lunch so maybe their food is better than their coffee.

The food here is fantastic, service was fast and friendly. I would book if you are going at the weekend as it's very popular.

The pasta dish was good, but the chicken in breadcrumbs was slightly overcooked, making the breadcrumbs dry and crunchy. The Espresso coffee nearly had a teaspoon of coffee in the cup. Not impressed at all.

Great you get what you pay for !

Lovely atmosphere, customer service abd especially the food

Good meal, promptly served by a helpful waitress. Always get a good meal at Dorchester Carluccip's.

Terrible service, we booked in advance and still ended up waiting nearly an hour and a half for food, it took 30 minuets for bread sticks. Currently sat waiting to have our table cleared and we are being completely ignored, groups of people have come and gone whilst we have been sat here

Friendly efficient knowledgeable staff. Superb food and great atmosohere

Carluccio's always excellent at Dorchester. Superb coffee.

Lovely breakfast, and service was quick with friendly staff.

Pretty average will not go again. Service not good although it was sunday afternoon.

Lovely food, very friendly staff. Authentic Italian good!!!!!

Lovely restaurant, clean and modern, staff service excellent as well as the food, no complaints at all

Stopped off for a Brunch after travelling up from Devon, Clean well run and good standard of food although on the pricier side I felt it was worth it given the quality.

Lovely restaurant, lovely food. Friendly efficient staff.

Went out for breakfast, greeted by a very pleasant member of staff and shown to a table Ordered eggs Florentine and a coffee, the waiter said that there would be a slight delay getting the coffee. The food and coffee were both excellent and reasonably priced

Really nice place with lovely food, portions were a little smaller then average for me personally and also the service was a little slow.

Lovely food & attentive service

Good food but unusually the service was very poor. This was not the normal standard of service from Carluccios, we are longstanding customers and much surprised . 10-15 mins for drinks after arriving, restaurant manager was oblivious and sailed on past even when the table was full of empty plates. Blonde waitress likewise. I had to go and find them whilst they were cleaning the Deli. just so they could clear our table. Other waitress was working hard but not covering our table unfortunately. The bill was for £200 and we were pretty dissatisfied. The point was not raised at the time as it was a family celebration and we didn't want to spoil it.

Wonderful authentic Italian dining. Beautiful food friendly staff

Had my favorite pasta, carbanara, well nice. 👍

Very nice setting and great food and service

Good Italian food, good service everytime we've been here, lunchtime or evening; summer or winter.

Loved it, great vegetarian breakfast superb staff.

Great Coffee and friendly staff

Wanted to give the breakfast food 5 stars but as usual the Dorchester restaurant had no skimmed or semi skimmed milk so we had to have lemon tea and we wanted coffee. Come on carluccios get some semi skimmed milk or we will go else where

It's nice here, good food and right on Brewery square.

Great service, really interesting beer selection and good food.