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4.0

Based on 236 opinions finded in 1 websites

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Nº 3185 in 7028 in City of London, Westminster

Nº 288 of 567 Italian in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor2364.0

comment_iconOpinions

This place strikes a perfect balance between cozy and elegant. The decor is tasteful, and the atmosphere is warm and inviting. The staff are friendly and professional, making every visit a joy. Highly recommended for a classy yet comfortable dining experience.

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Tatum H . 2024-07-21

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Really cool and funky interior, brilliant food, excellent service (especially from the doctor, best waiter ever!!!)

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Lila K . 2024-07-21

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Stopped by for a leisurely lunch, and it was delightful. The relaxed vibe and attentive service made for a pleasant break in the day. It's a lovely spot for catching up with friends or enjoying some quiet time. Will definitely return.

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Anthony Wright . 2024-07-21

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Celebrated a special occasion here, and it couldn't have been better. The staff went above and beyond to make us feel special. The decor is chic yet comfortable, making it a perfect spot for celebrations. Highly recommend for any special events!

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Esta O . 2024-07-20

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The service at this restaurant is simply impeccable. Our server was friendly and knowledgeable, enhancing our dining experience significantly. The setting was elegant and inviting. We had a memorable night and look forward to coming back.

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Cary M . 2024-07-20

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Really wonderful decor and ambience. We tried all of the courses and really thought it was all good to excellent. Veal tartare antipasti alone is something I would go back for. Amazing flavours. Ravioli was good but perhaps a little lacking after the amazing starters. For mains we had the chicken Caesar and the fillet steak. The fillet was of excellent quality and melted in your mouth. Loved the chicken Caesar flavours - probably would prefer the chicken without the breading as I don’t think it adds anything to a very good dish but again - the attention to flavour made it stand out from the ordinary Caesar. An untraditional cheesecake - believe them when it says very creamy- topped it off with beautiful vanilla tastes. One of the strongest espressos I ever had - it made my ears pop! Excellent waitstaff as well. Will definitely be back.

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Volvican . 2024-04-12

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Lovely looking restaurant but the food is average and there are hidden fees. The burrata starter doesn’t come with bread for example and a lot of the mains require sides that aren’t included, so you end up feeling a bit ripped off. Wouldn’t recommend.

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Reviewer14567 . 2024-04-07

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Went for my daughter’s 21st birthday meal. Wow what a great choice! The food was amazing. Completely surpassed our expectations. Literally everything we all ordered was delicious. We had the pulled beef crochetta & burata to start, spaghetti & meatballs (devine), past alla vodka and steak. And of course we couldn’t leave without having the signature Carlotta’s Wedding Cake which was simply heavenly, not to be missed, and enough to share! The loos a very quirky with lots of mirrors and red lighting! I have been to many of London’s top restaurants and Carlotta easily matches if not outdoes them! We were looked after by Antonio who was fantastic, attentive but not intrusive. Thankyou Antonio & Carlotta🥰 We’ll be back.

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Amandasthoughts . 2024-04-06

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GO IF YOU WANT FOOD POISONING !!!!! - terrible service, disgusting food hygiene , beautiful decor Ordered chicken Caesar salad and chicken came out raw …..management argued that the chicken was “safe” to eat however tasted off, colour was pink and texture was rubbery! Me and partner got food poisoning shortly after and have reported to food agency hygiene standards because of the disgusting experience !!!! Will never go back to any bigmumma restaurants chains again !

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Voyage599419 . 2024-04-06

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Thank you Carlotta for looking after us so well. I booked in advance as a birthday treat surprise for our daughter (recommended by friends) and it was super easy. Great food (truffle dishes were delicious), superb service, fun bar, even the loos decor was an attraction on its own. Thank you !

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clairemT6889MQ . 2024-04-05

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This could have been sooooo much better. First of all welcomed and told to get a drink. Ordered a drink and then suddenly told table ready. Not a problem. But then weirdly whisked away with some other people and paraded through the upstairs restaurant in a snake of people walking meekly behind the server to be taken to the lower quarters. Demeaning at best. Taken downstairs - cool venue but would have rather been upstairs. Felt like we were just shoved downstairs to be forgotten about. Ordered food. Food was good. Not great. And vastly overpriced for what it was. Cocktails amazing. My husband ordered a steak which had a side of romaine lettuce. He doesn’t like nuts and hadn’t noticed when reading the menu that there were nuts on top of the romaine. It arrived and he said ‘oh no’. Waitress panicked and he explained he didn’t like nuts but it was fine - no allergy - he would take them off and eat it. Waitress then weirdly proceeded to scoop his romaine off his plate and say ‘you must say sir’. We explained he didn’t like them and it wasn’t an allergy, he would just take them off. But she took the romaine away when he still wanted it. We waited thinking she might bring some back seeing as she had just taken it off. Nope. No romaine lettuce. Just a steak. Very poor service. No apology for running off with it - does she have an obsession for romaine lettuce???! This place COULD be great. It isn’t. The service is a bit off and the food over priced. Downstairs vibe not great - wish we had been upstairs. We paid via the qr code on the table which felt oddly impersonal - it asked you to pay that way. The weirdness of the waitress running off with the romaine spoilt the whole meal to be honest………..

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ETphone . 2024-04-01

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Food was great. Alberto was great too! Defo recommend! Have wanted to try this restaurant for a long time and it did not disappoint! ✨

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K5263KFesthert . 2024-03-30

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Fantastic food, fantastic service by Alberto! Definitely coming again. The steak with peppercorn sauce was particularly brilliant!

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Scotty B . 2024-03-30

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Nicely decorated. Some, not all, of the staff jut not interested in giving any form of service. Food poor. Worse Caesar salad I've ever had - breaded fried chicken and grilled/blackened leaves served on a chipped plate. The Vitelli tonnato poor. Such a shame.

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ck c . 2024-03-28

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Härlig atmosfär. Maten var bra men hade helt klart kunnat bli bättre. Vi fick maten bara en minut efter vi fått våra drinkar. Vi fick dessutom då be om att få det vin vi beställt till maten. Hela upplevelsen kändes lite stressad, en i sällskapet hade inte ens hunnit äta klart innan dom tog tallriken. Kändes som att dom väntade på att bordet skulle bli ledigt.

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Tuva S . 2024-03-28

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Food is dodgy, prices high, setting is very mixed - some good tables, downstairs is absolute crap, most of the customers are insta-girls

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Andy M . 2024-03-15

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Tutto ottimo, consiglio, ci tornerò sicuramente! Servizio eccellente, pietanze gustose. Ilaria, la ragazza italiana, il top

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Camilla S . 2024-03-13

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A terrible place for Vegetarians with allergies. I emphasised several times my allergy to Garlic and Truffles. But I was served Baked Camembert with Aioli Oil ie Garlic Oil and then Artichokes with Garlic

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N S . 2024-03-13

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We sat downstairs which was decorated very nicely with lovely staff!! Food was delicious and we are overall very pleased!

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Smilla F . 2024-03-09

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We’ve been here with my wife with great expectations. we were very disappointed by the service but above all by the food which was not up to par with the company's other restaurants.

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B9167TPkarlm . 2024-03-07

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Ambiente Excelente, bello lugar y buena atención, la comida promedio tirándole a mala, tuve que regresar mi pasta 2 veces que venían helados y el café igual más frío que mi soda, no volvería, con tanta oferta en una ciudad como Londres es una pérdida...

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Raif S . 2024-03-05

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Clearly your confirmation system is not working! We have cancelled due to one party unable to attend more than 24 hours and we were still charged. The reservation was for Friday 7 pm we have cancelled on Thursday at 5.38 pm and 6.58 pm. Received...

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Nikole R . 2024-03-02

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I was worried after reading all the negative reviews but what a fabulous time we had, the waitress was a delight, had wonderful conversations about her home town in Sicily. The food was delightful, the whole experience was wonderful.

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finefoodandholidays . 2024-02-21

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We visited on Sunday evening we were sat down efficiently on a lovely table at the front. The waiter was simply rude and miserable not friendly or warm. We felt rushed he was just hovering infront of the tables i assume he was waiting on...

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cheshirekate1 . 2024-02-19

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Took our daughter for her birthday. Front of house was chaos (people queuing for booked tables for 20 minutes) and the front of house lady was really surly and stroppy Main service was great and then they forgot about us. Repeated attempts to get a...

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747sallypally . 2024-02-18

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Locale molto particolare , siamo andati pensando di trovare un classico ristorante italiano La cucina é rivisitata piacevolmente L’atmosfera è gioiosa , adatta per una piacevole serata il personale italiano , tutti gentilissimi Un ringraziamento particolare va ad Alberto che ci ha seguito e consigliato

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Rita V . 2024-02-17

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To be honest we are not really the target audience for Carlotta so maybe it's a little unfair to be too harsh. Most of the people there probably didn't care what they eat they were there for the over the top décor. Because it is...

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Will W . 2024-01-29

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Booked for 15:15, arrived 5 minutes before. Didn’t get seated until 15:30. Food arrived, pasta was hard, completely under cooked. Portions were ridiculously small. And to top it all off, a member of staff had spilt pasta sauce down the back of my jacket and...

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fc1up . 2024-01-27

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We went to Carlotta following a review in the FT. The occasion was my wife’s birthday. The restaurant was buzzing. We were given a table that was so under lit that we had to resort to the use of a cellphone (belonging to the waiter!!)...

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Martin N . 2024-01-26

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We came with a 4 month old baby to celebrate a few milestones with friends and family. Slight hiccup with table but staff couldn’t do enough to sort it. For the number of fussy foodies, there was overall delight with the food we ordered which...

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maggieo806 . 2024-01-21

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Very excited to go here. We made a mistake with the time of the booking and they were very accommodating moving us later in the evening. Food was good but just as good as other restaurants in the area. Service was not great. After taking...

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Bronwen R . 2024-01-16

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I reserved a table for my birthday celebrations on 4th jan-24. We were late arriving due to severe storms and train delays on TFL. When we arrived at the restaurant, we were assured by the Host that all was ok as many people had encountered...

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Ruby F . 2024-01-16

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The food and drinks were very enjoyable. I liked the bellinis and martinis. My favorite dishes were the grilled artichokes and peppers, prosciutto, beef fillet and pan fried cod.

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Allison_TZ . 2024-01-14

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Me and my friend ate at this restaurant and suffered some serious food poison. We both ended up in the hospital. The dinner alone at Carlotta ruined our London trip, as we spent the rest of the trip throwing up, and getting treated at the...

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Vibeke P . 2024-01-06

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davvero molto buono ci tornerò quasi sicuramente, devo dire che sono stati pronti ad intervenire al momento

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luigi s . 2023-12-31

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