Cardiff Garden Centre in Cardiff

Had a lovely time there, especially this time of the year, so Christmassy atmosphere

Very popular Garden Centre , sadly, the queue to order food is at least 20 minutes long and the wait for food to arrive at the table is at least another 20 minutes. My husband had finished his lunch by the time mine arrived. To be fair, the staff are doing their best under very difficult circumstances. We won't be repeating the experience anytime soon.

Terrible experience for ordering food since it’s gone to pay at the till for food. Waited over 30 minutes with a baby and a child. We now go to Pughs instead for food as it’s just a ridiculous system at Cardiff Garden Centre now

Tried to order a breakfast roll at 11.30am I was refused and told that the breakfast menu was finished. I pointed out that is says available until 11.30am. The staff member refused to serve me this roll. What infuriates me even more was the fact that the staff member asked me to hold on whilst he did something under the counter. Had he not done that I would have been within the timeliness. I think this is jobs worth gone mad.

Lovely food and drinks and large well presented restaurant.

Revamped and ready for Xmas, loads of xmas items on sale at present, extended the restaurant and cafe. New deli counter but personally not impressed with the fayre. Prices are slightly exagerated over the whole shop but worth a visit.

The staff seem to be not hugely knowledgeable in the houseplant area, and beware of pests. (i got 10 plants, 2 out of them turned to be infested with thrips and fungus gnats that I only noticed when I brought them home - luckly I was already knowledgeable enough to know to not introduce new plants to my collection right away but quarantine them away for a while) My advice to beware of that and reasearch yourself as the help will unlikely be adequate. 4 stars feedback is for the choice of plants and overall quality of majority of plants that are healthy. EDIT: REPLY to Owner - Thank you for your reply, I highly appreciate it. Thrips were on Kalanchoe Thyrsiflora and fungus gnats were in Croton Petra - both I bought on 17th Dec 2023. On my last visit I also noticed somone crawling at the bottom of little Alocasia Cuprea (in the far corner where Dracaenas, Alocasias and wall with lots of large pots), some kind of little fly. I'd place my bet for it to be fungus gnat, I didn't get this plant as , whoever that was - it kind of scared me. ( I'd be glad to be wrong, but currently after that my experience in Dec. I'm extra careful and I don't buy a lot of plants I otherwise want as I'm being extra suspicious). Many thanks! EDIT #2: 13 nov 2024 down to two stars because aphids infestation in houseplant section is out of control since September on Alocasias! 😒please sort it 🙏 (as well as mealy bug presence)

Bought fish for my aquarium. A little expensive but a great collection.

Simply stunning, need to set aside a whole day to get around it.

Plenty for everyone, especially at this time of year with the Christmas shop, which is full of gifts, food, clothing and decorations etc. The gardening section has great quality plants and I was delighted with my purchases.

The garden centre has been changed quite dramatically since I last visited. It's more of a walk through, viewing all departments as you go. The restaurant is bigger and nicely set out with a seating area for you to go if you've brought your pet with you.

Woww!!! Beautiful place!! You will find everything that you need!! Beautiful Christmas decorations I just love it ❤️

Massive range of products. Lovely restaurant. Very well presented. Friendly staff. Large car park. Plenty of spaces. You won’t leave without buying something 👍

Still putting this years Christmas stock out when visited today but from what is out some lovely items to choose from. .

They stock a kind of bird feeder that I can't find elsewhere locally.

Veryextensive range. Great staff.

A lovely place to browse and stock up on garden plants, statuary, flowerpots etc. In addition to the actual garden centre there is a shop and cafe. The shop sells some beautiful things - from garden tools, garden furniture and barbecues to household items like candles, reed diffusers, artificial flowers, clothes, food...the list goes on. Also onsite are a few retail outlets including Bonmarchè and aquarium supplies. Well worth a visit ( or two). My only criticism is that some of the items seemed a bit expensive, but there are plenty of reasonably priced items too. Update. This Garden Centre has been refurbished quite dramatically. Some of the retail outlets have gone but there is a Lakeland shop there now. The cafe seems bigger and the store looks different. The same sort of items are stocked but they are better displayed . There is also a food hall selling all sorts of food items.

Cardiff Garden Centre is an amazing place to visit. There's ample parking to the front and good disabled access. Inside, you'll need a good day to walk around. There is an amazing variety of well kept plants, from indoor to outdoor, Bonsai to miniture. Theres different departments, from homeware to everything you need to keep your garden in fine fettle, to a delli! You have to see this place, it is vast. There's quite a good coffee shop too. Toilets very clean and baby change available. Give it a go, I'm sure you won't be disappointed.

Lakeland click & collect order Good customer service

Designer gardening products and gifts with a very good restaurant.

Always an excellent place to visit. It has had a revamp. Must see.

Very nice cafeteria area store very large with clothing and accessories but could not understand why there is no tills in this area only over the far side off the building which can be a bit awkward for those with young children,the elderly and disabled people if they don’t require gardening items

Nice place let down by lack of organisation and staff in all departments. No one to be found in outside garden area and had to go well into main building to find someone. Some plants not bad value for money but some also very overpriced. Only 3 main tills open and ridiculous queue. Only 1 till open in restaurant with another very, very long slow moving queue. We left the restaurant without ordering. Car park and shop rammed but serious shortage of people serving. Priority is serving people at tills and not filling up and cleaning shopping baskets. They want your money but are not providing the service. I really will not be returning. Smaller garden centres are much less stressful.

Queues for queues, formally good experience in the cafes are now .... Queues...! No app for table ordering, really confusing signage on how it's meant to work in the cafe space, no staff to ask about anything as they are dealing with queues.... Long waits to get past people in queues to escape the place

Good selection of garden stuff. We did go looking for garden furniture in September... And there was none left!! Probably or issue!!

Single person has to find a table number with no one on go back to order just a coffee to find somebody else sitting at same table. Think not all customers come in 2 or 3’s

Had a lovely shopping experience a week ago... all the staff were really helpful and friendly .Measurements of wall panels were happily done by great assistant! Today the panels have been delivered by Nicola ,who was amazing . She carefully brought them into my house ( navigating high steps too).... Lovely happy lady! Great service . Thank you.

Excellent range of plants Good range of home shopping food hall excellent if a bit expensive. Well worth a visit

Nice place. Like going there, although not visited for 4 years since covid. There was a lot of silica gel on the floor by the plants just before the entrance to the main hall when we visited. Not sure where it came from or how the packets had broken. Needed to be careful as it's poisonous to dogs and ours is terriblefor picking things up off the floor..

Good selection of good quality plants here.

Lovely garden that has recently had a massive refit. Large cafe which is very popular and loads to see around the shop. It’s very pricey here though but has some nice and unique items.

Popped in for lunch yesterday & I could have stayed for 3 days looking at everything they have. We bought pie for dinner from the Deli, had a delicious lunch & then considering doing some shopping for gifts for the next 10 years 🤣🛍️ Dangerous but great

Great Garden centre with good restaurant, pastries, pies and samosas and meats. Place also carries many household items. Worth a visit for coffee and a stroll around.

Great place I loved the miniature models and the carp

I have visited to garden centre twice in the last 2 weeks and Louise who works there was absolutely lovely she helped me an my mam and sister choose the hanging plants and was very knowledgeable to say the least, both times we have seen her and she has been amazing, thanks louise from kate kelly and mum 😀

Looking for a shady plant for house, had some good advice on plants, so will be back to make our choice

Lovely garden center. Lots of nice seasonal bits that change throughout the year

Fantastic place it is almost like a shopping centre, I went to get some indoor plants of which I have no knowledge but my experience was made pleasant and stressfree with the expert help I received from Louise and because of the advice and help I received I bought more than I expected to as I now feel confident enough not to kill the plants.

A truly no frills experience, what you see is what you get - a fantastic, well looked after garden centre with respectable staff and patrons. I highly recommend this business.

Nice garden centre, with a newly refurbished cafe. Large seating area, food prices are as can be expected at garden centre cafes.

Lovely garden centre but if you decide to have food make sure your starving because the portions are impressive, me and my wife had the cream tea, scones had just come out of the oven 😋 they have recently updated the restaurant and have now got a to die for deli counter oh and they sell plants 🪴 🤣

Nothing for children to do. Frustrating as it advertises a children's centre, but there's just nothing. Food looks great though

All you want under one roof, after the fire a while ago this garden centre has become a very popular place, it's a must if you love your gardening and it has a lovely restaurant. Top marks from me.

Very big couldn't find the tills 🤣🤣

I love the buzz of the new restaurant and eating area. The new layout and additional outlets are good. The garden centre is always well stocked.

A bit expensive but good quality

Big garden centre, lots of good quality plants. Restaurant, clothes, shoes, and a lakeland store to explore.

Gone down hill rip off. Wife oap has poor appetite so opted fir child's portion fish n chips in past has been decent. Today all batter hardly any fish on fishtail. 7.95 rip off. Plus dogs love dogs but never understand why they are brought into or allowed in restaurant. Used to be at least a set area today they were dotted around. Thank-you for your response but if you must allow dogs you need to clearly sign post the area. Rather than rely on staff to point to a vague area down the far end. Food hall is also a risk. Having seen a woman looking at cakes bend down pick up her small dog and go back to leaning over the display

a lovely place to spend a few hours, fabulous restaurant, Butchers and Deli. prices in the garden centre not too bad.

Purchased a bush hydrangea from you a few weeks back. I was told by your team that the brown marks on the leaves were sun damage, but the plant was fine. It now turns out to be a fungal infection affecting the whole plant. Very disappointed.

We really enjoyed our meal! Lovely environment, massive shop that you could spend hours in!

I would have given a five-star because the few staff they had were really lovely, however the lack of staff by the tills spoilt the experience. I appreciate that they're asking for staff but I just wonder if what they're offering in terms of wages and conditions are putting prospective employees off which is a great shame.

You need to order two when they are that good! Coffee is ok.

Wonderful afternoon out and great food.

Nice big garden centre, lots to choose from .

Great parking, loads of space to move around. Fantastic range of additional shops to

Very good selection of plants, some clothes, household goods and items for the kitchen and food counters and restaurant. If I am looking for a well stocked garden centre, this is where I go. Car park does fill up quickly on weekends, but they do have a large car park.

Good place for shopping for your garden and fish tank 😉😍😉

Nice spacious garden centre with reasonable cafe/restaurant and plenty of moochable bits and bobs. Would like to see more locally sourced products in the homewares and gift areas but what's in store is of good quality and therefore not a disappointing browse. Cafe/Resto note: It's a "wait to be seated" situation, which is easily missable as the greet table is quite a way in past the counters. Choice of casual "coffee & cake" dining (and we all know I love coffee and cake) or full meal service. Lots of zones to browse, such as the watering stuff, plant food, stuff, bird feeding stuff, hand tools and stuff... LOTS of stuff. Indoor plants are plentiful and staff are on hand to offer friendly advice (about the plants I mean; not so much your bunions or tips on car insurance). Outside area is nice and big with a huge selection of plants, accessories, and ornaments. Take a floppy hat if it's sunny; you'll be out there for a while. Accessible via the outdoor area is a Maidenhead Aquatics store for all your aquatic requirements, including plastic ducks which are - of course - vital. Parking is plentiful and mostly on tarmac; overflow is on hard loose ground. Loads of room, but I imagine can fill up on high days and holidays. There's a one-way system in place by the way (just saying...). Like my reviews? Please hit the "love" button 🙏🏻🙂

everything under one roof good food, loads of plant choice + many other things clothes, indoor items too many to mention, well worth a visit easy parking.

First visit since the changes. Nice that there are separate areas for things now, but a lot more walking if you are disabled. No through way in the middle to get to the restaurant and I think the tills are way too far out of the way up a ramp which can be difficult for wheelchair users ( were any ever asked to try out the new layout?)

We bought a steak pie, and thought it would be delicious, but the pastry was rock hard as was the meat so tough we couldn't eat , so the dog had, will not buy any food there again

A hidden gem 👌🏼. Brilliant for food and shopping little unique items. Highly recommend.

Had a nice meal and got some fab meat at the store. Lovely flowers here too!

Great place. They've moved the checkout/tills. Restaurant has expanded,

They have everything. Very nice place. More than a garden centre. Ample car parking. Great food as well. Well worth a visit

Enjoyed my visit, lots to browse & always find things to buy even though I tried not to..😆 Lovely cafe too !! Food & service very good.. Love the clothing & the New Buchers..

If you want the restaurant go elsewhere. Service is painful. Garden centre is good though

Amazing service. Breakfast to die for. big thank you Simon, keep up the good work

Good variety of stuff here, lot of quirky things here to, bit expensive I think but worth a visit.

Garden centre has had a refurbishment. The other stores have gone, now have large range of womens clothing, shoes also some mens. The dining area has been expanded, good choice for snacks or meals. Also now have meat and deli counter, top quality, high prices. Plants as always beautiful with good selection and helpful staff. Everything is very nice , lovely to wander around but prices can be high. Again, it was not cheap to eat there and be prepared to queue for a table but very popular and excellent service.

So, the new cafe.....not great and awful attitude from the 'supervisor'. Arrive and queue at the till area through the only internal entrance to order, then told to walk into the table area and get a table number then walk back to the till area. The member of staff has then disappeared and other staff members say "won't be long" rather than actually serving. Said 'supervisor' is then told to serve me. I asked why the process is so poor and no one knows they've got to walk back and fore obtaining table numbers in order to be served at the till. She states they are trying different things to give the best 'customer experience' after receiving bad reviews. I said "well when you make people walk back and fore before you'll serve them, I'm not going to give a good review either am I". Her response......"I don't care, it's not my fault" as she turned her back on me. Definitely will not be returning to the cafe, attitude stinks and the cake wasn't great either!!

I went for a coffee and breakfast today while out on a,walk. The breakfast was lovely but they took ages to serve me my coffee but they did apologise after.

Lots of nice things to buy. Lovely staff

We had Sunday lunch here and it was very poor two thin slices of beef. My wife had gammon it was so thinly sliced it was just about pass as ham for a sandwich. The quantity of veg was even worse too small slices of carrot between us. I wouldn’t even say it was a quarter of a carrot two small pieces of broccoli, shredded cabbage and a spoonful of peas. The gravy was so thin you could actually see the plate through it, the only consolation was, when I complained, we were refunded the cost of one meal . However, I would not have Sunday lunch here again very poor portion sizes and to be fair the taste wasn’t great either.

This has always been a lovely garden centre with cafe. The cafe is still good and larger so easier to find a place to sit. Food and service still good. However changes to the layout are confusing and difficult to navigate. I took my mum in her 70s. We navigated the new entry into the re purposed (right) side of building and then went into the cafe. Finding our way out was problematic. We asked 2 staff as signs weren’t sufficient and for us we were retracing our steps to the first part of the shop we’d looked in. We then had to squeeze past a long line of approximately 20 waiting for tills( and yes it was a squeeze as the queue was through the centre of the shelving area where products were stacked). We had nothing to purchase but had to keep apologising as people thought we were pushing in the queue. This was just to be able to get out of an exit- Never minded queuing but in the previous layout it was horizontal to the tills and this one appears vertical, and not enough tills. The flow of the shop, layout, till area and exit, needs extra thought as it doesn’t seem to work and flow as efficiently as previous. Very confusing.

Stunning place to look and buy plant's tree's flowers and any thing else you want for the garden

This place could have more choice of cold deserts on hot days no cold fruit not much in the way of ice cream flavour if any Not a happy customer

New butchers is great! The black garlic steak skewers were immense! Stole the show at the bbq! Staff were friendly too! 5 star butchers! Bit less for the rest, amazing place, but as with all garden centers, overpriced plants. Nice vibe tho

Absolutely disgusted with the lack of service: No customer care or satisfaction, poor management of staff to mention 3 of the many failures. Managers are unavailable, staff are not trained in customer care. Went to purchase an item on show, was told they don’t keep stock, but it would be in, in 4-6weeks. Explained it was needed for a garden party. The lady taking order could not answer questions regarding the item, then couldn’t order on the till system, whilst she got a person to assist, I got talking to another customer and said how great the items were and what a good price, he decided to purchase one too. Eventually I was charged and the order put through, a queue was now forming behind me, due to the length of time it took for the staff member to talk the older lady staff member through the sale and ordering system. Well it never arrived, so we rang and were told “ can’t seem to source order bare with them. 8 weeks went by, rang and was told surprise surprise one had been found in the warehouse, boxes damaged but all parts checked and present, panicking as it was required for m a family celebration, my daughter took receipt of damaged boxes, it actually said on invoice “not checked” I arranged the following day off and booked someone to assist only to discover, no feet, no bolts, missing parts, the boxes looked liked they had water damage. I rang to speak to the manager, was told he was on holidays for two weeks someone would ring the next day, I complained at the fact it clearly was not in a condition to be sold. The following day I was called by the manager who was supposed to be on holiday and told it would be collected and I would receive a refund. 8 weeks down the line. When they are still taking orders and they are still on display and the pathetic excuses I have heard. I am contacting the companies CEO as I am sure he needs to know the way things have slipped, my £2,999.00 purchase is not wanted. No apology for the inconvenience, out of pocket expense and disappointment as it was required by 1st July for a family event. 🤬

Loads to purchase including farm shop

Went for a coffee yesterday and to do some work on my laptop in the restaurant/cafe. Gentleman was super helpful and found me a seat with a plug, even though they normally don't have plugs for customer use. The atmosphere, cleanliness and friendliness of the staff was superb. I'm definitely going again and brining my family for a meal. Great place highly recommend.

A garden center that leaves nothing to be desired. As a German visitor, I particularly liked the British charm of all the items

An hour for a full English breakfast? You can have mine

We are waiting for someone to open the gate for out compost.!!!! I have already been back to the desk and we have rung the bell numerous times . Nothing happening. Compost was much better accessed at the front 9f shop

Blue diamond garden centre, Cardiff. A group of us has had breakfast here today and it was by far the worst breakfast we’ve ever had here. There was no bacon for the breakfast menu due to the supplier not delivering. The wait for drinks and food was so long. When our food arrived it was cold - my poached eggs were replaced but I had ordered brown bread and the replacement was on white. The waiter service was very good when they had time to serve us. Ladies extremely pleasant. The manager came to talk to us as we were so dissatisfied, he did apologise and said it was only his second day and there were a few issues. He has offered to take money off the bill. 🤞 Do hope there is a vast improvement otherwise our regular visits will go to another venue.

What should have been a great breakfast but was a huge disappointment as most if the food was barely warm. No one comes to check and guy not interested when raised when paying. Won't be back there for a while..

Very dissapointed with the layout the tills have moved to the furthest part of the store. After going to the cafe you hve to cross the store, cross the central hall then wind uphill through another shop before waiting to go through the exit door. No zebra crossing in front of the exit. I used to like going tothis garden centre as it was all on one level. I wont be back too far to walk now.

You could lose yourself all day here with a great selection of food plants and garden equipment.

Amazing the best garden centre I've frequented. comprehensive selection of plants pots furniture barbecues etc. Avail yourself you won't be disappointed.

Went to the Cardiff Garden Centre to look at buying a bench seat for my mother in-law, but the one we wanted was on order to be delivered to the centre with none currently available to take with us. We spoke to Perry and he was so helpful and amazing to accommodate us, give advise to get the bench delivered and put together from the flat pack as we were leaving for back to Australia ahead of the time of delivery and it would be difficult for our mum to get it done. Stacey took the order for us and really helped us out to make sure all details were good to go. We can't thank the staff involved enough for this experience and the quality of the product purchased. My partner's mum absolutely loves the new addition to her front garden and it's the talking point of the street. Highly recommend the garden centre for its range of stock and plants, and the deli and sit down restaurant are fabulous to break up the shopping experience. Thanks again to Perry and Stacey and others for assistance given and the outcome of purchase and delivery, we couldn't be happier.

Really nice refurbishment Lovely snacks and cakes

I can not speak more highly of Kath who helped me immensely yesterday afternoon. I went in wanting to set up a veg trug with absolutely no clue what I was doing. Kath took the time and went out of her way to educate me, talk me through plant selections and explain various growing cycles and best times to plant. I can not remember a time I have met someone so helpful and passionate about what they do. It was much appreciated and left me really excited to go home and get started on my new project so I just wanted to thank her and give her the recognition she so deserves

Went to the cafe and it was really slow, the food was over priced and actually quite disgusting.

This used to be a real treat to visit, good quality plants and lots more. Sadly the recent re-organisation which puts the tills the furthest distance possible from the actual garden centre is a mistake and combined with steep ramps make it exhausting just to pay and virtually impossible to get anything heavy on a trolley to the tills.

The food was reasonable, good sized portions, but the table service was hot and miss, to the point that when we did manage to catch someone's attention, having already said we'd like afternoon tea, we were told that the cafe had closed.

A lovely place bright and spacious, plenty of verity and stock, helpful staff, very easy to move about in plenty of room for wheelchairs, weither you are a novice or experienced gardener there is something for you here

Coffee shop and restaurant service is awful. Piles of dirty dishes on tables, long wait to be seated, to order and for food to arrive. Staff coming out with hot food seem to have no idea where it’s going despite the tables being numbered. A new system is desperately needed. Such a shame as the garden center is lovely

Always a pleasure to walk around lovey time in there having a coffee and always manage to buy some plants and gifts .love the new layout and many more items cushions l love bought four

Wonderful, well maintained garden centre with excellent facilities. You could spend the day here!