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4.3

Based on 258 opinions finded in 1 websites

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Nº 98 in 304 in Wokingham

Score
OpinionsNoteGoogle2584.3

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Ahmed and all the staff could not do enough for me and my family we was here for 9 nights n i have two disabled children who are autistic n have adhd they also suffer with meltdowns there attitude kidness n understanding was amazing every time They even went out there way so my children could even enjoy the pool area in quieter times n even helped at breakfast time with understanding my speech delayed child n understood him n always got him what he wanted can’t fault this hotel n would highly recommend The smith family in room 529

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Sarahjane Shaw . 2024-10-17

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We had a really good time at Caprice. We went on bank holiday weekend so although the floor was busy service was spot on. Dinner & breakfast were delicious! Thank you very much

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Valentina F . 2024-08-30

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Luxurious restaurant visited, with colleagues and partners for some drink and light food, nice menu, great atmosphere.

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Asma Kapadi . 2024-08-22

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Lovely hotel in Reading where I had a meeting. Only there for a couple of hours. I had the most extortionate cost of a standard can of coke. £3 80!!! Absolute rip off.

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Phil Gladman . 2024-08-06

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I recently dined at Caprice Restaurant located in Crowne Plaza Reading East and had an exceptional experience! The atmosphere was warm and inviting, with elegant decor that created the perfect setting for a memorable meal. The menu offered a diverse selection of dishes, each more enticing than the last. I opted for the Malai Prawn as starter and Steak for the Main which were cooked to perfection and bursting with flavor. The accompanying sides were equally delicious and beautifully presented. My dining companions were equally impressed with their choices, from the succulent steak to the Chicken Curry, which was a delightful mix of fresh, vibrant ingredients. The service was impeccable—attentive without being overbearing. Our server was knowledgeable about the menu and provided excellent recommendations. Overall, Caprice Restaurant exceeded my expectations in every way. Whether you’re celebrating a special occasion or simply looking for a great dining experience, I highly recommend Caprice. I’ll definitely be returning soon!

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Explorer . 2024-07-24

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Caprice Restaurant in Reading located at Crowne Plaza hotel Wokingham is a true gem! From the moment we walked in, we were greeted with a warm welcome and seated promptly. The ambiance is sophisticated yet cozy, making it a perfect spot for both casual dinners and special occasions. I started with the Pigeon, which was absolutely divine. For the main course, I chose the Chicken cooked to perfection and accompanied by a rich, flavorful sauce. The dessert menu was equally impressive, and the chocolate fondant was the perfect end to a wonderful meal. The staff at Caprice are top-notch. Our server was friendly, professional, and attentive, ensuring our glasses were never empty and our needs were met promptly. What really stood out was the attention to detail in every aspect of the dining experience—from the beautifully plated dishes to the thoughtful recommendations. Caprice is definitely a place I’ll be returning to and recommending to friends and family. If you’re in Reading and looking for an outstanding dining experience, look no further than Caprice!

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Sashi Cumarr . 2024-07-24

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Ordered a stella shandy. The waitress came back a few minutes later with a menu and tapped it in front of me saying she only has Stella Artois. I explained to her what a shandy was and that I order it that way due to driving home after dinner. Five minutes later my drink arrived, a pint of Stella, no lemonade. Club sandwich was very nice but very overpriced. We were left standing by the wait here to be seated sign for a while, to the point two gents who were sat in the bar told us to go in and make ourselves known or we would be left there all night.

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S B . 2024-07-17

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Poor greeting at the door. Poor table service and attitude towards customers. Based on the price of the meals compared to the quality and amount of food provided, inadequate would be an understatement.

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Jack Fisher . 2024-06-23

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Maybe just not my type of place. The food was good and there was a good selection of good food. The atmosphere was dry and the drink selection (beers) was really poor. I'd stick to the steak house at the premier Inn.

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Peter Jopp . 2024-06-18

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Fabulous food and service. Exquisitely presented and great value for the quality of the food. Compliments to the chef and to the superb waiter - for whom nothing was too much trouble.

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Rita Gupta . 2024-05-27

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Amazing food, amazing service every single time we go! The staff are extremely friendly and kind. We always feel so welcome and the chips are to die for 🤩

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Grace Ochieng . 2024-05-15

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Not as good as it used to be .. was our fav place for special occasion meals xmas valentines and last minute lunches . Afternoon tea was mediocre .

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deborah stieber . 2024-04-28

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Food was amazing, however the customer service we received stole the show. AJ, James and Abi were all absolutely spectacular, AJ in particular greeted us and was friendly from the moment we stepped foot into the restaurant. We have never ever received as good customer service anywhere than we did today. All 3 are a massive credit to your hotel.

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Neamh Stickland . 2024-02-24

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The food was very good, if a bit pricey for what you get. There's a significant markup on wine too, but that's not unexpected in restaurants. The service was rather uncoordinated, with 3 waiters approaching the table before we'd even been given a drinks menu and then the drinks didn't arrive until after the food did. After the initial hiccups, service was OK.

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Ryan Wright . 2024-02-24

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Nice food and especially great service with Catia being very attentive. Good option if you’re staying at the hotel

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Francesca Ridella . 2024-02-17

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Very nice and clean. Excellent breakfast and service with a smile. Will definitely be going there again.

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aldo ellul . 2024-01-30

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Excellent food, staff and actual restaurant

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ian ellis . 2024-01-28

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Stunned by the quality of the Indian meal that I had here. Absolutely mouth watering. Good size portions and amazing taste. 10 out of 10. Totally unexpected!! Better than an Indian restaurant! Albeit a limited indian menu, as steaks and other foods are available.

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Ashley Williams . 2024-01-27

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Good food, reasonably priced. Barman who took our drinks order and made our drinks was very warm and made us feel welcome. Lacking in atmosphere somewhat but this is probably because the hotel is quite isolated and so only about half of the tables were occupied.

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Lily U . 2023-11-27

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Great Indian, but also good salad variations

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Janine K . 2023-10-28

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A delightful evening! The cozy atmosphere and diverse menu were a pleasant surprise. The food was delicious and expertly prepared. The staff's friendly and efficient service added to the positive experience.

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Nikols Archibald . 2023-10-27

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Stayed one night for work. The parking came at no extra cost, but the £75 bond on arrival??? All the staff I had met were all really friendly and helpful. The food was very good, unlike the atmosphere, it was very stiff and necessary.

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Paul Radcliffe . 2023-10-13

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I love their breakfast healthy and plenty of good options Very special thanks to Marcos for the high customer satisfaction standards

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MAHDI M. ALDAWAS . 2023-10-07

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Top notch experience, there is need to include some notable African delicacy

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Oluwasegun Matty . 2023-09-17

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The food was beautiful and the staff was fantastic especially our server Will he went above a beyond to make sure we was happy

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Danielle Walker . 2023-09-17

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The food was delicious and the variety was great, the staff were lovely, especially Ilda. We would highly recommend the restaurant and the hotel.

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Christina Woolford . 2023-08-14

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We called and booked last minute for my mums birthday and James accommodated us with no problem we were a table of six and our waiter was Callum. James and Callums service was very professional and attentive. Callum took our orders promptly and efficiently. Food was fabulous. 10 out of 10.

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amanda mollentze . 2023-08-12

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We was served by niketan who customer service was above and beyond, even done a little treat for my husband birthday. The lamb kebab was by far the best ive ever eaten. Food overall was amazing, service was amazing. The team and chef a credit to the company

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Rachel Hamilton . 2023-08-12

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Callum was friendly and helpful The food was nice Could do with some music and it would have been perfect!

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Rhys Spear . 2023-08-05

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OK hotel food, very over priced,of course.

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Paul Tyler . 2023-08-03

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Friendly poeple working in the hotel Good food I had a steak and makes me feel like I was in Italy

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Martin Chung . 2023-07-31

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Brilliant food breakfast lunch and dinner

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Eoghan O'Connor . 2023-07-26

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Stayed in the hotel and had breakfast and drinks here, all good.

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Colin McKenzie . 2023-07-25

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What a lovely first time away after having our daughter . I cannot recommend enough !! Amazing service from Callum Ilda . Was lovely to have a friendly face and be welcomed warmly .

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Amber Summers . 2023-07-14

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Callum and Ilda served our table. They were equally caring and efficient. They ensured we served in a timely manner with courtesy and a smile. Worthy of recommendation.

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Henrietta Powolny . 2023-07-14

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Callum & Will were excellent ,, very professional and very friendly,

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Rose Bakry . 2023-07-13

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Our short family break was sweetly completed with our fabulous dining at the Caprice restaurant: ) The dinners were five star’s delicious food well prepared and presented: ) Many thanks to the Chef and all the staff that catered for us so politely and professionally: ) making us feel comfortable. A very special mention to staff Member Ahmed : ) he kindly went over and beyond to make sure that we were all catered for to the best standards, Thank you Ahmed : ) we wish him all the best .

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Nousha Sha . 2023-07-12

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Food was really nice and most service staff lovely but there was one gentleman who clearly thought he was above everyone's paygrade. Very dismissive to staff and guests. Treated us like we were small, even the way he poured our wine was bad! But other than this a lovely place to eat.

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Paigey Smithy . 2023-07-11

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Amazing food on two nights that we stayed at the Crowne Plaza. Callum our server was professional at all times and the abeyance of the restaurant with the beautiful piano playing made it a very memorable night.

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Angela Keaney . 2023-07-04

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Had a great overnight stay for a bit of a pamper girlie break! 3 course dinner and breakfast included, had Indian for our meal and was amazing, really authentic and decent size I personally didn’t like the sorbet but appreciate there are different tastes! Callum was very attentive, polite and friendly. Would definitely come back!

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Michelle Fordham . 2023-07-02

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Food excellent 💯 Nice service, AJ was amazing today👌thank you so much , will definitely come back, and 💯 recommend this place.

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Joellie Ravaoharisoa . 2023-06-25

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A lovely weekend away with my husband. All the staff were really attentive of my dairy allergy from the chocolate covered strawberries in our room, to a delicious lunch. Special shout out to Nangula who helped me with my dinner order, and still made ordering my meal a pleasant experience, with repeated checks at the kitchen and all with a smile and laugh. The food was delicious and our weekend was made better by the little attention to detail from staff like Nangula, going out of her way to help.

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Levanah Loves . 2023-06-12

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Had an overnight stay with my company at the crown plaza, Reading. Everyone is so helpful and lovely. Nothing is too much trouble. My evening meal was lovely and breakfast next morning I was spoilt for choice. As the day progressed and we had a break from our meeting, there were lovely chocolate chip cookies to go with the coffee break. Lunch was served again in the restaurant and what a choice. I would thoroughly recommend this hotel either for a short stay, wedding venue or corporate meetings.

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sue sullivan . 2023-06-10

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When we visited, as Hotel guests, there was a technical issue in the kitchen. Despite the difficulty, our server Dreamil made sure we had an excellent meal. Thanks for the extra effort.

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Bigglesoft Ltd . 2023-06-08

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Nangula was our waitress, couldn’t have smiled or helped anymore! Thank you

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M Wan . 2023-06-07

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This was lovely and tasty and all the staff were friendly.

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sue chopra . 2023-06-05

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The food is very good, the service is great as well as the taste

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Anthony Young . 2023-05-29

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Amazing, supertasty food. They have a big assortment of Indian dishes here too. Great service, always with a genuine smile. Too bad I don’t have this restaurant right next door in Belgium, I’d come here every week… Keep up the good work. Biryani chicken on the picture was delicious!

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Sander Couck . 2023-05-24

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Very good breakfast at Caprice. Enjoyed a variety of options.

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Rita Rogers . 2023-05-21

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Lovely meal. Attentive and courteous staff.

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Terry Weller . 2023-05-20

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It was lovely evening tea outing Thank u Marco for the service

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valerie marques . 2023-05-15

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Dinner with work, well presented and service was great (top marks to the team there)

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Kelvin Shirley . 2023-04-16

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Unfortunately the food was mediocre, didn't match the sophisticated decor or lovely service staff.

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2 Night . 2023-04-12

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Lovely hote nice staff...l tastefully decorated..very clean. Fantastic lunch and dinner breakfast OK.. delivery of room-service standard OK delivered with a smile pleasent. The standard of the sandwich were no so good looked throw in dry bread. The esprit beauty treatment ...although the massage was good the before and after care non-existent..after the massage the towel was thrown onto my well oiled skin...disnt offer to assist in removing the excess oils. Just left the room. No thank for your patronage see you again nothing. Excellent pool sauna and gym. I would recommend this facility for a quick relaxing get away. The town area not very far from the site however you would need car service as the local bus stop is not within the complex. The town has plenty of shops a cinema pub and restaurants also.

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sheila morgan . 2023-04-12

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Nice environment. Food is good. Staff are friendly. Will come again next time.

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Jennet Ko . 2023-03-17

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Food is pretty bland. Looks better than it tastes.

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Meghavi Vora . 2023-02-25

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Great quality of food along with well organised service

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George Christofidis . 2023-02-20

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The food is very tasty, however, small portions. The service was really good. I want to say thank you to Ilda and James, they were fantastic and very helpful. Definitely returning 😁

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Elma Barata . 2023-02-11

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Stayed for one night, our package included three course dinner, bottle of prosecco and strawberries dipped in chocolate. Meal was very good, choice between an Indian menu and more traditional menu and could mix and match which was added bonus. Food came quickly and portions were perfect size, plenty of room for dessert! Slow cooked beef was delicious for main, the chocolate sorbet was special for dessert. Also the marmalade pudding was something to write home about. Servers were absolutely lovely and very helpful with questions we had about menu (Callum and Rob served us). Would definitely recommend.

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Jacob Henry-Hayes . 2023-02-05

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Breakfast is a buffet style help your self with hot and cold options, or you could ask for an omelette to be made to order. The usual tea, coffee, juices and water available too. Dinner was delicious I had the fish curry and asked for it to be spicy which they were happy to do. Was so good I wanted it again the next day. Staff all very friendly.

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sarah mcanaw . 2023-01-29

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Caprice at crowne plaza Reading East/Winersh. Fantastic Saturday evening meal. Relaxed but attentive service ( shout out Robert & Ilda fantastic help from the menus (superb) wine list and making sure everything was ‘just right.’ Really great food, lovely place great people. Genuine 5 Thanks.

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Paul Brook . 2023-01-28

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The children and I have spend our Christmas in a few hostels but this has been the best so far. The warmth and kindness from the staff was beautiful. I want to say thank you to my dear Shahry, we are so grateful…you really made our stay pleasant.

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C Wilson . 2022-12-29

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Excellent Customer Service and the food was delicious. Highly recommended.

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Ify Madu . 2022-12-04

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Great service at breakfast, delicious choice of food. Great staff, thanks to Narlo for being very helpful.

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Jade Farrier . 2022-12-04

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Nice hotel with good food. Breakfast was very nice and tasty, good customer service.

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O M . 2022-12-04

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Great Christmas Menu. Really loved it from starters to deserts . Great experience and customer service

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HP Ntuli . 2022-12-01

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Catia at the restaurant was particularly attentive and friendly.

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Oswaldo PA . 2022-12-01

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I had breakfast here and I was served by Catia, she provided me with a very good service. Thank you Catia!

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Natali . 2022-12-01

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Amazing breakfast have variety of choices :) Service is really good, esp Paulo is really kind and helpful with Guest Thanks Paulo for your great support.

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Muhammad Ali . 2022-10-18

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Very pleasant venue for a coffee afternoon relaxing and unwind . Dinner in the evening, was also very nice. A popular place on weekends, nice outdoor space although mostly built up as in an office environment, but so close to the main rail line and bus route to the town centre. Very accessible. Some great local walking areas very near by Dinton Pastures a stone's throw away and so beautiful.

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Cheryl Springer . 2022-10-14

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Great dinner for a weekend away. 3 course meal. Catia was excellent…..

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Sharon Sahota . 2022-09-25

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Nice food, great service. Catia is fantastic and extremely great customer care. Deserves to be commended by her manager Only down point was the pina colada was not nice tasting

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Ron Springer . 2022-09-17

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Catia was very attentive and friendly. Food was amazing! Would definitely recommend both staff and food!

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Victoria Highmore . 2022-09-10

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The service was excellent the lady and the guys I mean they were amazing guys and the chef with the super salad I mean the food was super super amazing I can eat this every single day thank you very much Guys for your service you guys are very wonderful so professional keep up with a good job

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Prince Ansah . 2022-08-28

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Had breakfast here as part of our hotel stay. Fantastic experience for myself and my family. Staff was very friendly and even offered to help take us pictures. Lol. The food tasted great and there were lots of options! Our server Paula was also tremendous. Overall, I'm thoroughly satisfied.

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Oluwatosin Johnson . 2022-08-27

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Honestly, the worst pizza I've ever had. £17 is a complete travesty to pizza.

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Rahul Sharma . 2022-08-18

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Excellent food and service. Catia looked after us really well.

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Holly Towner . 2022-08-13

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We have had a lovely meal at Rosette and fantastic service from Catia. Came here for our 5 year anniversary and the crowne plaza East reading did not dissappoint! What a magical stay we have had memories to last a lifetime <3

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Charlie Jones . 2022-08-13

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Great experience and food. The waiter Callum was spot on

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Andrew Weekes . 2022-08-06

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Food was amazing ,Shahry was funny and service was great.

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Christine Radu . 2022-08-04

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Incredible food with friendly knowledgeable staff. Callum was very polite, friendly and very professional

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Lee Challand . 2022-07-30

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Great food and excellent service

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Tyler Curtis . 2022-07-16

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Hotel was clean, room was comfortable but unfortunately the dining experience was poor. We had the three course meal but it would appear the waiter forgot we were there, waited an hour for dinner. We were only offered drinks at the start when seated which took 30 minutes to get and was so watery where the cocktails were left on ths side, was actually the worst cocktails we have ever had at £14 a drink. Midway through this experience we went to the hotel bar to get our own drinks as nobody was coming to our table. When the waiter finally come over he asked if we was all finished, we advised we were still waiting for dinner, he then went on to blame other people for the poor service and left. Once we finally got our dinner after chasing it up, we then sat with our dirty plates for 40 minutes waiting for desert which again we had to ask for. We mentioned this to a different waiter who responded the service is so bad he was embarrassed. Out actual server even said the service was bad and he was the one that was supposed to be looking after us. The night ended with them giving us a bill that included a service charge for the whole dining experience which was part of a package we had already paid for. It was so terrible that it become laughable. Mentioned it when checking out and the receptionist advised they had several complaints about the dining experience. Such a Shame because I purchased this package for my partner as a birthday treat. On the plus the breakfast was nice and alot easier than the night before because it was self service.

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Carlie Devon . 2022-07-09

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Our waiter, Callum was welcoming and helpful and went the extra mile to make my wife’s 51st birthday meal extra special. Callum was courteous and professional throughout the whole meal. The mixed menu of English and Indian was an interesting mix.

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Anthony Ndu . 2022-07-08

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Popular is a gem, she couldn’t do enough

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Paul McLean . 2022-07-06

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What a wonderful experience, from the minute we checked in with Andrius who was so welcoming and made us feel as if nothing was to much trouble. Which made it a bonus when he served us within the restaurant! The food was lovely on our first night and the second night with exceptional service from Shahry who again made us feel very cared for and couldn't do enough for us he was so knowledgeable of the whole menu and made the best recommendations could thank them enough 😀

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skyepaling . 2022-07-02

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Amazing experience, we were served by Paula. Lovely lady, very helpful, we felt welcomed. Definitely coming back. Thank you!

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Andy Fodo . 2022-07-01

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Now it's very rare that I polish off my food and literally inhale it, but I have just eaten a pork saltimbocca and I have just literally inhaled the food. That has to be one of the best mashes I have ever eaten. And I am very very fussy when it comes to mash however absolutely perfect. I don't do fine dining as this is my first experience in this field and I was sceptical about the food. However my first experience is definitely a positive one and definitely looking forward to experience more in the future hopefully meeting the expectications that this restaurant has currently set

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Amanda Stanley . 2022-06-24

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What a lovely experience it has been to dine at the Rosette Caprice. The service is excellent in particular Catia who has taken care of my table like we were the only people in the restaurant. The food was equally good and fresh. I strongly recommend.

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Vivi Valiamé . 2022-06-18

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Good food and service and accessible for wheelchair users.

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Sarah C. . 2022-06-08

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We really enjoyed our dinner, the food was stellar, top quality and was also served on time. A gentleman called Callum was very helpful and made sure we had everything we needed, he made good suggestions with the drinks and food which was appreciated. I had emailed beforehand requesting a birthday plate, though this wasn't provided; otherwise would have been five stars.

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J Attitude . 2022-06-05

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Nice food, very obviously higher quality than the usual hotel meals. Unlike most hotel attached resurants this could easily stand on its own.

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David Miller . 2022-05-18

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Callum was great! Super friendly and helpful! I had an allergy and he checked with the kitchen and made ordering easy. We had a great dinner (mixed and matched from the Indian and normal menu)

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Neesh Gadher . 2022-05-14

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The hotel is very Clean, beautiful and well organised. I wasn't impressed by the lady who accommodated us at the reception. Speaking so loud that we're so embarrassed. Reason being the hotel didn't highlight the small print of £50/night security fee. We're gobsmacked that more money required unnecessary and it was hotel policy. I felt like if you're poor don't try to sleep in a hotel.

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Ms MsNicNel . 2022-05-11

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Nice place to have a meeting. Decent coffee, if not a bit cold. We spent £70 on food and drink but still had to pay £3 to park which I think is ridiculous.

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Ashley Boaden . 2022-05-10

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My husband & I had a beautiful 3 course meal this evening in the Caprice Restaurant - the food was absolutely heavenly (the best meal we have had out in at least the last 5 years), the restaurant was a lovely environment and Callum (our waiter) was friendly & attentive, despite it being busy - The whole meal & experience is highly recommended.

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Avril Charles . 2022-05-01

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Great food! Great staff! Was served excellently by Callum. Dined here a lot and highly recommend. Junior is a star. Ilda is amazing! In fact cannot praise the staff highly enough.

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ukmonk . 2022-04-21

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Lovely restaurant, Great food and excellent from Callum Thank you. And I hope to see you again

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Cheyenne Waters . 2022-04-16

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The service is ok and the environment is clean for a 4 start the food is nice then you have the spa... only problem is that theres not much sightseeing to do an they should update the tv to a smart tv rather than just having the standard boring freeview

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Neish she B . 2022-04-13

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The food is decent, the atmosphere is average. Overall pleasant but nothing special. Kind of like a nice cup of tea when you really want a cold, crisp glass of wine on a summer evening

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Alex . 2022-04-12

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