Cake Box Hounslow East in Hounslow

Absolute pleasure to be in here on my breaks. Just want to say to the manager and staff well done on creating great food!

Yousef is number credit to your company Staff well recommended service 5vstar

Amazing food and food service provided by the team! Would recommend you to go if you looking for a nice place to sit down and enjoy your food in peace!

I asked for a 3 piece meal. I was delighted to receive excellent customer service after a day which saw breaches of customer service in so many other vital services. Well done guys! Keep up the good work.

One of the best customer services, all of the staff treated me respectfully. Food was really tasty and a really clean shop.

Pleased with the service given from the employers, they’ve been the best so far compared to other locations, it’s very hygienic and food seemed fresh and cooked.

Worst experience I had face they didn't give respect to the customers. service is not good

Tried chicken bbq burger overall good

I recently had the pleasure of visiting Chicken Cottage Hounslow East, and I must say, the experience exceeded all expectations. Under the new management, the quality of their fried chicken, grilled chicken, and fried spicy wings has undergone a remarkable transformation. Let's start with the fried chicken - it was a crispy, golden delight that was perfectly seasoned and cooked to perfection. Each bite was bursting with flavour, and the meat was incredibly juicy and tender. The batter had just the right amount of crunch, and it was evident that great care was taken in preparing this mouth-watering dish. The grilled chicken was equally impressive. The succulent, well-marinated pieces were grilled to perfection, resulting in a smoky and charred exterior that gave way to juicy and flavourful meat. It was evident that the chicken was cooked with expertise and care, leaving me craving for more. Now, let's talk about the fried spicy wings. These little gems packed a punch of flavour! The crispy coating was infused with a tantalizing blend of spices that provided the perfect level of heat. The wings were juicy and tender, with the spicy kick adding an extra layer of excitement to each bite. It was a true delight for spice lovers like myself. The new management at Chicken Cottage Hounslow East has truly elevated the dining experience. The attention to detail, quality ingredients, and skilful preparation are evident in every dish. The staff was friendly, accommodating, and ensured that my dining experience was nothing short of exceptional. Whether you're craving fried chicken, grilled chicken, or spicy wings, Chicken Cottage Hounslow East is the place to be. The transformation under the new management is remarkable, and I highly recommend paying them a visit. Prepare to be blown away by the improved quality and flavour's that will leave you wanting more. Kudos to the team at Chicken Cottage Hounslow East for their dedication to excellence. I look forward to my next visit and exploring more of their delectable offerings. Note: This review is based on my personal experience and reflects my honest opinion.

Under new management and is really good! Food is great, store looks fab, staff are excellent. Will definitely be coming back.

I was pleasantly impressed with what the new management has done to the place . The Chicken was fresh , flavourful, perfectly crispy on the outside and juicy on the inside exactly what you’d hope for. The new management has clearly focused on improving both the food quality and customer service . The staff were friendly and attentive. The shop was spotless with welcoming atmosphere and much more inviting than before. Under the new management Chicken Cottage Hounslow East is a definitely a go to spot. I highly recommend giving it a try !

The new owners are excellent. The store has been redone pretty well. Really like the quality of fried chicken, big chunky pieces. I am definitely going to use them for my lunch time meals. Don’t try to forget their mango kulfi ice cream.

The food here is terrible. It is just cooked food that they re heat. Due to this the texture of the food is bad. I would not eat in this chicken cottage again. The food made me feel sick afterwards.

Distgusting dirty empty deadly this place is horrid I tried it only because aladdins was closed and gave me raw and out of date chikhen the staff was also rude and couldnt even get my money back when you can see it was raw and out of date the tables were greasy you can see in the kitchen it was dirty

I bought a £15 share meal. All 4 x pieces chicken and 2 fillet burgers were old and stale. My kids didn't eat the burgers, said the meat tastes funny. I checked and it was simply old and stale, reheated,and probably a few days old. If the Ceo here wants to get rid of customers, he definitely won't get my quids agaian. Guys, do not sell old food !Just fecking give it to some members of staff when approaching BBE, don't reheat to sell to make profit. It's not smart to trick customers. It's actually very very stupid, since they won't return! O stars Chicken Cottage East.

very disappointed with the service, price and portion. Ordered a large chips and the portion was a smaller than what you for a regular portion. I have pictureto prove that. Paid over £7 for 6 wings and a supposedly large chips is a rip-off!! would not recommend at all!!

We are happy for the food and excellent service very nice people work there.. Ali is super star

If I could give 0 I would. It’s absolutely disgraceful that shrinkflation has hit chicken cottage. 2 months ago I would have said they had the best wings in Hounslow, now they probably have the worst. 20 wings for £11 but wing size has dropped by like 2/3 of what it used to be, there is less fat on it and taste is not as good. That was my final time coming here.

Ordered 4 meals, got home and found 2 x portions of chips, 1 x portions of wings missing from my bag, too far to go back and complain but that's literally half of my order missing, how can you get it so wrong? Had to the go and buy more from my local shop, should have just gone there in the first place This is not the same as other chicken cottages, the one in Slough is probably the best one, these lot are cowboys, staff writing down orders on scraps of paper and clearly not very organized and forgetting what to put in , atleast get some sort of system in place Even the food we got wasnt worth the hassle, ended up overpaying by about £8 and then had to spend more money on replacement food after Very disappointed,won't be buying from here again, if you read this, check your food before you leave or better yet, go somewhere else

Mandeep been v kind and friendly. Overall team absolutely fantastic and food is very delicious! Highly recommended

Best Peri peri chicken ive ever had very fresh and amazing customer service i highly recommend!

I recommend order, grab and eat as I would not eat in. The food is great.

First time, I have been to Chicken Cottage East in hounslow. The food was so delicious with very fair price. The staff that we have seen today was so nice , very helpful & very friendly. We will definetely come back next time if we come to hounslow.

Not long after they opened the place, the employees were friendly and welcoming. Last time I visited, the place smelled like a homeless man who didn't have a shower for weeks was living there and a girl who didn't seem to be an employee was leaning over the till with her elbow. Today, I have given the place another shot. The smell was gone. However, after waiting at the till for a good 4 minutes, I decided to leave the place. Recommendations to employees: If you have to make the customer wait, just take a moment to acknowledge their presence and tell them to either wait or simply come back later. Overall, be customer friendly. Recommendations to the boss: Keep an eye on the quality of the service. Recommendation to customers: Order online

It’s not a wonder the place was empty, 3 people behind the counter and it took 20 mins for my burger no customer service skills no smiles and they rounded up the penny without asking in card (it’s only a penny but still)

Best place for Peri peri. Good service from Ali.

Had wings here a few times normally taste good but sometimes can be a bit too crispy, they give you ketchup/mayo if you ask for it but charge extra for chilly sauce whereas other shops give it for free… £10 for 20 wings You can order on a self serve or on till. Haven’t seen this branch busy but it is clean and better then hounslow west one. Overall alright place to go Anyone looking for hijama service can contact me @AfterHoursCupping

Ok chicken a little dry. Good price and great location.

Not a good experience- one of the worst meal I had. Peri peri fries- were only sprinkle paprika mixed with salt. Then tried spicy wrap- after 2 bites- could not more. Over priced as well. Never coming back here

It was very nice to visit this place and the food was very good and well cooked nice staff

I came here for the first time today, toilets didn’t have another toilet role so if someone used that one up they’d be no toilet role and there was no soap, please do not come here

Been served by dilpreet very friendly person will definitely come back and recommend to others as well

Came here as a visiting tourist. The lady at the counter was rude and dismissive on the spot. Their credit card machine kept declining our cards. My husband and I tried four different cards. Then I asked if there was a restroom the lady says no. I could clearly see the restroom. A man came in who was clearly from her country and she was all smiles and giggles. So clearly she must have had an issue with us. At this point I already paid or else would have taken my business elsewhere. Stay away.

Customer service could be better but the food is good.

Friendly staff and good customer service. Food taste great

Ordered delivery. Worst food ever stingy with the bbq on the bbq wings and burger. Also the wings were cold and tough to eat . They also missed out half of my order. Clearly done on purpose. Worst place ever 1/10🤮

Excellent food staff is very good specially barbecue wings and drink fries very hot in the made fresh much appreciated, the food

Absolutely outrageous this place fails to provide a service. Poor costumer service. DO NOT COME HERE‼️‼️‼️ absolutely astonishing . This ain’t no joke. They will most definitely disappoint. Save your money. Came here on a night out, did not meet my expectations at all, and that’s saying something, it’s literally impossible hard to disappoint a drunk person and that’s exactly what they did!!

Lovely food Excellent customer service by Ali & other staff

Poor mgmt. Tried to cheat me into paying more for a half ckhn deal. I'm disappointed. Rice served with chkn were soggy and atleast 2-4 days old. Waste of time and waste of 14 pounds. Avoid at all costs.

Felt hungry so ordered via Uber eats. Ordered a wrap and wings, got here quickly and hot. The sauce and chicken combined was really nice as they did not rush the order. The sauce amount was perfect which allowed me to eat everything without feeling sick. Will order again!

Best peri peri chicken and wings

I been in chicken cottage today food was so fresh and staff was help ful specially shazia and ali fillet Berger was so delicious

I Ordered 2 whole grilled chicken meal. I asked the member of staff “Can you please make our chicken well done?” But when we got our food the chicken was steamed and not grilled. Overall I would give 0 ⭐️ but there is no option to do that. Unfortunately I will never come back.

Bought a half grilled chicken - garlic flavour - as a well earned treat. Spent the the last 12hrs running to the loo. Kindly be aware of possible food poisoning from their products.

Delicious food, specialy veg burger🥰😘😍❤️best food wings

Honestly the friendliest staff, service is always quick and chicken is fresh. Can’t complain, great addition to the area - thanks guys! 🍗

First time here after seeing good reviews. I ordered a boneless box. Fillet burger was mediocre. The strips were awful, some frozen cheap generic strips. The sweet corn was old and stale. The gravy was off. Overall 0/5. Will I be returning? No.

Yummy fried chicken opposite the bus garage and I hear they do delivery too

AVOID!!!! we made an order on their website and they took the money and told us they didn't receive an order. I called them and the guy was really rude and put the phone down I could hear how they are arguing between each other , I was waiting 10 minutes he done it on purpose and now it is impossible to call back!

This is the worst chicken shop on the planet, tell me why I bought 20 wings and each time I took a bite of the wings most of were all pink and bloody, the next day I wake up feeling super ill turns out I got food poisoning and salmonella

Fabulous customer service by Ali and team. Delicious food. Definitely recommend to others.

Great customer service. Ali was really polite and friendly and fulfilled all my requests.

Amazing staff best moment of my entire london trip getting chicken here !

Ali and visu amazing service. Friendly service. It’s all about the taste but they break the rules and make customers laugh and very enjoyable moments. Thanks hope you have pay rise and keep it up the good works let’s go boys

Very Nice Atmosphere and Very Clean. Top Notch

Ali's fabulous customer service made me smile & feel amazing. Very mature and fruitful thoughts. Food was even delicious and on good offer. Thanks mate. Will be definitely visit you again

Great delicious food specially grilled chicken better than peppers I will go again again Staff is very friendly

Top service by Ali & Swamy. Highly recommend

Great service Specially the chicken wrap I love it

Very nice chicken, good taste and fast service.

This is honestly one of the best chicken shops in hounslow, always fresh and super tasty great place

Very good experience with Ali and Vishal.Would recommend everyone to visit this place

Excellent service and experience

Great food with good choice of burgers 😌

Just had 2 piece rubber & chip!!! NASTY

I ordered chicken, and wings. The chicken and wings were rock hard the only thing I liked was the chips.

Staff were brilliant preparing the order, food was really good. Would recommend.

Delicious chicken! Their chicken strips and peri chicken are the best 👌🏽

Great service exlant staff nice cline good food

Great food, great environment and friendly staff with very amazing service 👍👍👍. Recommended to all my friends.

Nice food and good service. I will come back definitely. 👍 Thank you😊

I ordered after 5 mins of looking at the menu then was asked If I was paying card or cash. Obviously card because who uses cash these days 🙄 then I had to go to the back and use another machine...long ting. Anyways asked boss man if he even had the correct chicken pieces because man's ain't eating no dry breast chicken. I am a thigh and leg man 🍗 So ordered payed with my hard. Got home opened up my food. Impressive packaging I like the branding. Water bottle looks wavy. But I paid £6 for a 3 piece chicken 🐔 meal not bad but it didn't come with no handwipe or no ketchup or mayo sachets 🤔 bare salt and pepper and 2 tissues. So over all the chicken taste good but its a 4/5 for me. 2023 everyone gotta step their game up because I am coming to all food places in Hounslow ✅ Thank you for the over 200'000 views I will be looking to start filming 🎥 soon. ⭐⭐⭐⭐

Stuff taste less and internal temp cold due to enterace door faulty

The food was not nice at all. Don’t get the wings fried and the fillet burger as that what we had. It was three of us and all advised to leave one star review because the food had. It taste at all the door was faulty so the shop was cold. Customer service was ok but I had to beg for a sauce.

Fresh and good food ,thank you 😊

Local. Ordered a delivery of Peri peri wrap, grilled Garlic burger meal and Bbq wings. Got plain wrap, peri peri burger meal and no wings. Both me and OH very disappointed.

Delicious food & excellent service. What else we need? Lovely to have this new branch locally. Amazing guys. 👏 Keep it up 👍

It can't get better than this! Awesome store, with a brilliant location, and yummy chicken. Heaven for chicken lovers...

Modern clean decor Great friendly attentive staff amazing service Food was excellent 100% recommend

Ordered takeaway, ordered 5 wings with peri chips meal. Got home and no peri chips, just regular chips. Also no drink.

Best place for eat very good Service

Brought Chips was given small amount paid £1.50 and also no halal certificate on the wall to say if it is halal staff need better training.

Good staff and great food definatley visit again

i ordered veggie burger that was amazing and delicious than my expectations . I recommend to all visit there and enjoy great meal deals Apart from this service is super fast and food is freshly made

Coming from a local who used to live to close by to chicken cottage branch was really excited to see this open up, great local place added to the main road, visited on it's opening week, ordered a spicy chicken fillet burger expecting something with chilli flavour, unfortunately its not as I expected from other branches. The fillets are small, more like strip burgers. The chips are great and wings were average at best, definitely needed more of the chicken cottage kick. Hopefully things will improve over time with the quality and taste as they have just opened up 🙌🏽

Highly disappointing and nothing like The other branches

Ordered from here, the food was amazing and service even better. Tried all the chicken shops in the area and this is the best by far!

very nice staff and delicious food

Lovely place to eat . Amazing food . Amazing owner and staff memebers