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Score
OpinionsNoteGoogle4773.9

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Got a taxi there & he said you should of stayed in the town. He could not be more wrong. The room was superb & even though there was a sign for earplugs as there is a bar downstairs, I heard nothing. The breakfast was good & the service well the man poured the cup of tea. The downside is there are no lifts but there are rooms situated on the halfway stairs.

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mark o'reilly . 2024-10-27

MORE AT Google

Clean. Quiet. Easy check in. Parking.

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Kati Makepeace . 2024-10-21

MORE AT Google

Room was clean, close enough to the airport which was what we wanted, put in another hotel above a bar that was noisy until 11pm, we had a young child and were up at 4 to get to the airport, not ideal but not knowing the area i didn't realise and although it does mention it, it's not really obvious that you may not stay in the hotel you booked.

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Louise Davidson . 2024-10-10

MORE AT Google

Stayed the other night. Staff were amazing. Bar is great for a drink. Room was nice. However was in a building down the road, entrance needs a little attention, hence overall score. Would stay there again.

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G H . 2024-09-28

MORE AT Google

I guess it’s an ok place for a bunch of drunk lads on a stag-do. Booked for one night and paid over £100. Once there, the room was dirty and looked battered with mould overgrown in the bathroom. The bed looked dirty and the place was loud and smelly. The reception staff showed us another two rooms that were equally off-putting. We ended up leaving and checked into another hotel. However, the guy at the reception was lovely and helpful - that’s the only reason why I’m still leaving 2 stars.

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Indira S. . 2024-09-24

MORE AT Google

On arrival we were informed we weren't in the main hotel which was ok we were only staying 1 night to break up our trip... Following morning used the shower to find it was filthy. Informed the staff even showed them photo for to be dismissed no interest at all .. outside in carpark we spoke with another guest who had also complained.. Breakfast mediocre Would have added photo if it let me .. Such a shame really as the main hotel looked lovely and Jesmond is a lovely place to visit..

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Karen Smithson . 2024-09-18

MORE AT Google

Absolutely disgusting, had checked in and found multiple different hairs across the bed and the room a state. Advised the hotel in which they said they would resolve it only to find the bedsheets were even more disgusting. Hotel stinks and the main door looks don’t work so security is a big risk. If you value cleanliness and safety book elsewhere.

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Farhaan Ahmed . 2024-08-23

MORE AT Google

Parking here is a nightmare corridors are a bit smelly rooms are very basic and look like there in need of a revamp and freezing cold no heating not a brilliant stay here 😞

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emma smyth . 2024-07-01

MORE AT Google

Great location in a nice area with a choice of nearby cafes. Rooms were clean, but could be better. Staff were friendly and helpful.

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Vicky F . 2024-06-30

MORE AT Google

There is no lift so you'll be hauling bags up stairs. Google also says "wheelchair accessible" it is 100% not. Would not recommend. Staff were nice but still.

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Ryn McC . 2024-06-23

MORE AT Google

I like the hotel.Good facilities & a great location.Terrific beds,bathrooms & linens. Photos of rooms are described as "representative". Staff gave me a room quite close to my booking on 3rd try,others were nothing like! Thanks. Generous breakfast,good pastries & coffee. 97 bar recommended,good wine & snacks

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Denise Barnes . 2024-06-11

MORE AT Google

Great value, spacious rooms even the standard. Great location for evening entertainment. That could be a negative of your a light sleeper who needs an early night. Parking is limited and the standard rooms are in a sister hotel just a few yards away.

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Andrew Tramaseur . 2024-04-26

MORE AT Google

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