Cairn Hotel Newcastle in Newcastle upon Tyne

The hotel was a poor choice and I most certainly would stay there again. I should have read the reviews and it seems that many of them are highly questionable. Rooms are like cupboards where you cannot even walk around the bed. Really overpriced for what you get.

Hotel was chosen as location was convenient for the cancer hospital we were visiting. However, the room we stayed in needed some tlc and a more thorough clean. Couldn't use the bath as it wouldn't fill, as the plug didn't keep the water in. Bedside lights didn't work, no hairdryer in room as advertised, (requested one from reception), basin tap loose. Staff spread too thinly between 2 hotel sites, so we had to wait to check in. We weren't made aware that we weren't in the main hotel until after we had booked. The room was too hot to sleep in in Dec with the radiator off, window open, and the fan on all night. Need air-conditioning in those rooms. Requested to move rooms for 2nd night and had to pay the difference to upgrade or we were unable to be moved. Breakfast staff member was very pleasant. Recommend that you book a superior room and stay in main hotel, not the Carlton across the road if you stay here.

Pleasant and clean room. Shower room clean. Helpful staff. Parking was very tricky, recommended getting checked in early. Have paid more locally for much worse. Will be using this hotel again. Bar downstairs was very nice if a bit expensive. Breakfast was included and buffet style. Nice way to start the day.

Simply awful. Don’t stay here. The worst hotel I’ve ever stayed in - congrats, Cairn Hotel.

The cleaning staff do friendly. The receptionist not most friendly. Will not be staying again.

Who knew a Wednesday eve in jesmond was a drunk fest?! I booked a “classic” room which unfortunately meant I was forced to go out of the hotel and down the road to their “sister hotel”. In the dark it was genuinely really hard to find, it didn’t give me the best first impression as there were loads of people sat inside the entrance in seats meant for hotel guests - which they weren’t. The room itself was adequately clean, small but had most things you’d need. It was warm, good shower. Sadly for me I didn’t sleep because the Sky bar downstairs was SOOOO loud, i could literally hear every word of each music track and feel the beat/base. Unfortunately I was also located above the door of the bar so it slammed at least every 30 seconds or more. The bar shut at 11pm but you could clearly still hear people downstairs shouting and making lots of noise. In the middle of the night one of the other guests ran along the corridor screaming and shouting which woke me and I didn’t get back to sleep. Not great for business as the next I was knackered for work. As there’s no staff on site it’s impossible to go ask for help. Definitely won’t be staying here again 😞

It is very well located. When we arrived they told us that we were at the hotel across the street, that is not the case, you have to cross the street and walk approximately one block with suitcases without anyone's help. A martyrdom Then, we had to climb stairs, without an elevator, carrying our suitcases again and without prior notice, another martyrdom. They have parking but don't regret it or have an urge to get it out because they put so many other cars behind it. The room was good, minibar, electric kettle. It was clean, there was only one used towel in the bathroom from previous guests. It looks like they forgot it.

Great location for an overnight visit to Newcastle. Fab room with everything you could need. Friendly staff. And parking.

Nice hotel very clean good location i would stay here again

Got a taxi there & he said you should of stayed in the town. He could not be more wrong. The room was superb & even though there was a sign for earplugs as there is a bar downstairs, I heard nothing. The breakfast was good & the service well the man poured the cup of tea. The downside is there are no lifts but there are rooms situated on the halfway stairs.

Clean. Quiet. Easy check in. Parking.

Room was clean, close enough to the airport which was what we wanted, put in another hotel above a bar that was noisy until 11pm, we had a young child and were up at 4 to get to the airport, not ideal but not knowing the area i didn't realise and although it does mention it, it's not really obvious that you may not stay in the hotel you booked.

Stayed the other night. Staff were amazing. Bar is great for a drink. Room was nice. However was in a building down the road, entrance needs a little attention, hence overall score. Would stay there again.

I guess it’s an ok place for a bunch of drunk lads on a stag-do. Booked for one night and paid over £100. Once there, the room was dirty and looked battered with mould overgrown in the bathroom. The bed looked dirty and the place was loud and smelly. The reception staff showed us another two rooms that were equally off-putting. We ended up leaving and checked into another hotel. However, the guy at the reception was lovely and helpful - that’s the only reason why I’m still leaving 2 stars.

On arrival we were informed we weren't in the main hotel which was ok we were only staying 1 night to break up our trip... Following morning used the shower to find it was filthy. Informed the staff even showed them photo for to be dismissed no interest at all .. outside in carpark we spoke with another guest who had also complained.. Breakfast mediocre Would have added photo if it let me .. Such a shame really as the main hotel looked lovely and Jesmond is a lovely place to visit..

Absolutely disgusting, had checked in and found multiple different hairs across the bed and the room a state. Advised the hotel in which they said they would resolve it only to find the bedsheets were even more disgusting. Hotel stinks and the main door looks don’t work so security is a big risk. If you value cleanliness and safety book elsewhere.

Parking here is a nightmare corridors are a bit smelly rooms are very basic and look like there in need of a revamp and freezing cold no heating not a brilliant stay here 😞

Great location in a nice area with a choice of nearby cafes. Rooms were clean, but could be better. Staff were friendly and helpful.

There is no lift so you'll be hauling bags up stairs. Google also says "wheelchair accessible" it is 100% not. Would not recommend. Staff were nice but still.

I like the hotel.Good facilities & a great location.Terrific beds,bathrooms & linens. Photos of rooms are described as "representative". Staff gave me a room quite close to my booking on 3rd try,others were nothing like! Thanks. Generous breakfast,good pastries & coffee. 97 bar recommended,good wine & snacks

Great value, spacious rooms even the standard. Great location for evening entertainment. That could be a negative of your a light sleeper who needs an early night. Parking is limited and the standard rooms are in a sister hotel just a few yards away.