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4.6

Based on 1.516 opinions finded in 1 websites

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Nº 101 in 731 in North Somerset

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate
Score
OpinionsNoteGoogle1.5164.6

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THIN ZAO has attention to detail, kindness... her professionalism made our experience unforgettable. She went above and beyond to ensure we were comfortable and happy. It's rare to find someone so dedicated and passionate about their work. Thank you for such a wonderful experience!

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Natalia Méndez . 2024-12-24

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The coffee was great, but the barista coming up to me while I was drinking it to lecture me on my clothing choices was not

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Mollie Williams . 2024-12-23

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Super smiley, kind, efficient staff, Aeint in particular! Coffee was great too 😇

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Hannah Selby . 2024-12-20

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Delicious coffee! Mr. Łukasz is a wonderful man, polite and willing to talk in a completely relaxed way Best regards ! :)

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Felicja Antoniuk . 2024-12-20

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Good place for a meal and staff very helpful and friendly

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Robert Osborn . 2024-12-19

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Undrinkable coffee at extortionate prices

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Pat Blanpain-Forder . 2024-12-18

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Food very expensive £6.69 for a cheese toastie which was only toasted on one 😪

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Michelle01 Delaitre . 2024-12-07

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great service! I was served by Łukasz, a very nice man! I asked about the flight, I was stressed, he explained everything to me :) I highly recommend!

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replay . 2024-12-05

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Whole team was lovey, very pleasant experience. Thanks Tom :)

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Lena Szarota . 2024-12-05

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I was attended by Romel, very helpful and polite. I would return without hesitation.

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natalia lucia baena pinto . 2024-12-05

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Sarah and her team went above and beyond! So grateful for your help, thank you.

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Kj Miller . 2024-11-27

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Considering it's was in Bristol airport it was quick service with polite staff members. The coffee of my choice was nice and hot too so all round good

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Rhian Roberts . 2024-11-27

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Thin zay (I think I got that right?) helped me and was so sweet and lovely

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Lindsey G . 2024-11-26

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Lovely friendly lady thin zargreat great service

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Helen Corrigan . 2024-11-25

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Travelling on my own and Tom from Ritazza was amazing company and great customer service.

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Selena Jackson . 2024-11-24

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It was a special experience the staff on shift were helpful and very friendly Romel and Tom

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Teodoro Libreri . 2024-11-23

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It was the best latte, thx Romel ☕

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İbrahim Berk Kuşkonmaz . 2024-11-22

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If you want to pay nearly a fiver for a naff coffee go ahead.

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Edington UK . 2024-11-22

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Romel was the sweetest man on earth. Super professional and friendly:)

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Giulia Lai . 2024-11-20

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Fantastic service quick and polite

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Kyros Hillier (Kyros) . 2024-11-19

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Always friendly and welcoming Polite staff who are interested in the customers. Ahn is the best ❤️

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Georgia Cole . 2024-11-19

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Great service and happy staff always wants to help 😀

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kamil sowinski . 2024-11-18

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Was served by Anh very friendly and helpful wonderful experience with her!

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Amie Jayne Thomas . 2024-11-15

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Kya gave Five star service with a smile, ordered a capacino and afterwards realised that it should be decaff. Changed it straight away with no extra charge.

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Peter Davenport . 2024-11-14

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Amy was great today, quick and efficient!

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James Broome . 2024-11-12

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I was served by a lovely gentleman. Very nice atmosphere.

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Wiki Pokorzynska . 2024-11-12

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Absolutely the worst latte I've ever had. Lukewarm, tasteless, overpriced. I wouldn't have known there was any coffee in it. Served with indifference, though since it was 10pm I suppose you have to make allowances. Bristol airport is bleak at the best of times.

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Danny Karlin . 2024-11-12

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Regular flyer at BAirport here. Well presented and pleasant service from Romel & Tom considering it was a very late the Airport. Makes waiting for security to open early morning more tolerable.

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Owen Rhodri . 2024-11-11

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8 in the morning and staff serve you with a smile. Thanks to Lola for her great costumer service and also the chap on the till.

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Ines Ferreira . 2024-11-11

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Delicious coffee, very nice service. If you are at Bristol airport, be sure to grab a coffee ☺️

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Rafal Matusik . 2024-11-11

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Very nice and polite young men Lukasz . Nice and fast service !!!

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Małgorzata Słoma . 2024-11-08

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I just wanted to take a moment to say how fantastic the coffee service was! Romel was super friendly and really took the time to make sure each cup was just right. He even made my frappe look more appealing with some great decoration, which made it even more enjoyable to drink. Everything was served quickly and with a smile. It really made my day better! Highly recommend checking it out

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Arty Machips . 2024-11-08

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Amazing service Quick and efficient very polite thankyou Romel

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Alison Trigg . 2024-11-08

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Romel was very kind made us feel welcome

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Ellie Jones . 2024-11-08

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Spoke with James at Aitazza in Bristol Airport on a long lay over and he was great criac. Good coffee and good vibes

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Daniel Taylor . 2024-11-08

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Great service and polite Romel was especially helpful

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Gavin Rowe . 2024-11-08

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Very polite and professional, and good coffee!

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Julian Page . 2024-11-07

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Nice spot at the airport. Thanks to Romel and James! Great service

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Andrea Scalabrin . 2024-11-07

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Romel was very nice! 100% recommend!

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Aitana Rodriguez Sanchez . 2024-11-07

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Sarah served me a lovely mocha. Very tasty and well made

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Keren Mohammed . 2024-11-06

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Bit pricey but captive audience. Staff are friendly and helpful. Order from table a bonus.

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Anthony Burrows . 2024-11-05

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Great service, very friendly staff!

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Simone McNamee . 2024-11-05

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the service was excellent, ROMEL was very kind and served very good coffee

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Crys Mary . 2024-10-31

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The beverage was pretty cold, and the sandwich delicious. Tom was lovely and offered a good service welcoming me to stay and wait to my flight there. Highly recommend.

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PSI EMPATHIE . 2024-10-30

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Very lovely staff! Tom and Romel were the best!

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Diana Cespedes . 2024-10-30

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Thank you excellent service with a great smile and friendly communication. Plus the coffee is great

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James Bray . 2024-10-30

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Thank you so much Sarah, you showed both myself and my daughter Jasmine extremely good customer service and made us both feel extremely welcome! Will definitely recommend to family and friends when flying away next 5*

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CHRIS JOHN . 2024-10-27

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Very welcoming staff, Romel was very helpful, great customer service.

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A S . 2024-10-27

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Thanks Romeo very good coffee nice service

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Marian Matei . 2024-10-26

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We got in early so had comfortable seats. Got buzzing after a while. Always clean and warm there! x

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Jennifer Jenkins . 2024-10-26

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Romeo was very kind! Good americano. They serve anytime !

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Geneviève Nguyen . 2024-10-26

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Romeo thanks for coffee very nice service

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Beatrice Vieriu . 2024-10-26

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Came late from my flight, was looking for something to eat and here was the Ritazza. What particularly struck me was the hospitality by Romeo, specially at such a late time. The food isn’t anything out of this world, and it is relatively expensive but it gets the job done.

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David SBY . 2024-10-25

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Came during quiet period with a relatively big order. Ant & Kya were exceptional. Offering sauces etc.

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Jason Ash . 2024-10-25

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Friendly staff, especially Romeo, very helpful and always smiling!

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Adrian Petre Perca . 2024-10-25

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Excellent service! Very polite and friendly, thank you Romel and Tom !

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Paulina Gagol . 2024-10-24

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Love staff member Ana amazing service Thank you to make my morning better

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Madara Onzule . 2024-10-23

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Bought one latte from there and already met a great server. Tom has been an amazing person to talk to and even showed me where the sugar packets were at. Great place to wait at, even the hight chairs.

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Milena Bałdyga . 2024-10-23

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Tom is very nice person.this experience is great!

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siri . 2024-10-19

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Excellent coffee and friendly staff 👌

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Jason Howells . 2024-10-16

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I had an exceptional experience with the staff, and I want to extend a special thanks to Tinzar for her outstanding service.

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Bogasamudram Pratapreddy . 2024-10-15

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Didn't eat here but had a drink. Quick service and friendly staff

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Andrew Foster . 2024-10-14

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Very friendly and lovely to talk to x

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Chloe New . 2024-10-10

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Tom at Ritazza was amazing and did the best latte!

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Beata Kaminska . 2024-10-10

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Romel and Amy have been so kind after I have been stranded at the airport. 3 hot drinks later and excellent service

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Katie Blackwood . 2024-10-08

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Perfect, so welcoming and great vibe

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Amy Kelly . 2024-10-01

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Thinzar was lovely and had great service

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Lucy Hiscock . 2024-10-01

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Thank you Romel and the 3 lovely women working today who did a tremendous job. I couldn’t do it with the flood of people But you were professional polite and engaging. Thank you for keeping a stressed woman sane.

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Sophia Akyuz . 2024-09-28

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Had 2 alcoholic drinks - best part of £25!!!

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Sandra Gilbert . 2024-09-28

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R for Ritazza, R for Romel both are best.

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Harangaddeep Singh . 2024-09-23

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Great experience overall. Romel was very welcoming and warm

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Ruth BOUNDOU . 2024-09-23

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Romel helped us with a great cup of coffee ln the middle of the night

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vedanti gade . 2024-09-23

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Romel did help us get a coffee and was very helpful in answering our queries as well

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Apurva Chavan . 2024-09-23

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One of the worst coffees in my life. Milk was steaming hot. Flat white is served in an oversize mug. If you do not know how to make it do not serve it.

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Filip Slavnic . 2024-09-23

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Nice coffee, good food, Romel was very nice :)

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Paulina Pasik . 2024-09-23

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This is a little too expensive as it is in an airport and the food is average at best. You have to queue, again as it is an airport.

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Patrick Godfrey . 2024-09-21

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Very pleasant staff friendly and welcoming helpful as well decent selection of food to choose from

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William O Brien . 2024-09-21

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Nice, always busy, get your checkbook out, expensive

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anthony M . 2024-09-16

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Nice an peaceful. Will use it again .

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Gordon Brooks . 2024-09-15

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Always a good experience whenever I am in Bristol Airport. Staff is very helpful!

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Shaira Sardinia . 2024-09-09

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Great selection of pre packaged meals, drinks, coffee, beer and cider on tap. Excellent and fast service by Romel, would recommend.

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Julia Biro . 2024-09-08

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Romel was very nice and helpful. Good service and food.

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Miruna Valentina . 2024-09-07

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Just a coffee but friendly and efficient

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Lee Andrade . 2024-09-07

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Excellent service, the best coffee ever especially after a very long journey.. Shout out to Romel for helping me out as I'm stranded in bristol airport..

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louise ioannou . 2024-09-05

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great drinks and romeo was amazing

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Christina Redmond . 2024-09-05

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Romeo was brilliant - thank you!

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Eloise Calodoucas . 2024-09-05

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Absolutely amazing place, lovely staff and great coffee

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Katarzyna Poznańska . 2024-09-04

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Romel is really nice and sweet. He helped me a lot when I first arrived at the airport

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Vaishali Handa . 2024-09-04

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Romeo is an asset to your company

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David Enright . 2024-09-03

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Had an awesome time at Ritazza, enjoying delicious food in a fantastic atmosphere! Special thanks to Romeo .The service was top-notch, really left a great impression. Totally recommend this spot! 🌟

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Nisha Bura . 2024-09-03

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Don't think £22.00 is ok for 2 glasses of wine .

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John Evans . 2024-09-01

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Cheerful service & cups not plastic - well done!

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Elyzybeth Elliott . 2024-08-31

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Lukasz is the best end all team !

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Mihaela Andrea Revesz . 2024-08-30

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I get here best coffee prepared by Bianca 😁

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Svetlana Manoilova . 2024-08-30

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Food was quickly and delicious, Bianca’s customer services was amazing

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Florence Lewis-Manning . 2024-08-30

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Great customer service by Thinn. Her lovely smile makes my day. Good coffee and food.

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zarni lwin . 2024-08-30

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It’s an airport coffee shop. It’s called something different now. Coffee was pretty average, next time I might go to Starbucks downstairs. £3.50 is the price you pay for a croissant when your trapped in an airport building.

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Paul Osborne . 2024-08-30

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Served by Thina, very helpful and friendly

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Conor O'Kane . 2024-08-30

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Very kind Service and lovely coffee on my arrival. Amazing for me:33

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Bartłomiej Młynarski . 2024-08-30

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Staff were lovely! Coffee very nice

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Mia Denman . 2024-08-28

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