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4.6

Based on 1.409 opinions finded in 1 websites

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Nº 100 in 731 in North Somerset

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate
Score
OpinionsNoteGoogle1.4094.6

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Nice coffee, good food, Romel was very nice :)

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Paulina Pasik . 2024-09-23

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One of the worst coffees in my life. Milk was steaming hot. Flat white is served in an oversize mug. If you do not know how to make it do not serve it.

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Filip Slavnic . 2024-09-23

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Romel helped us with a great cup of coffee ln the middle of the night

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vedanti gade . 2024-09-23

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Romel did help us get a coffee and was very helpful in answering our queries as well

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Apurva Chavan . 2024-09-23

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Great experience overall. Romel was very welcoming and warm

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Ruth BOUNDOU . 2024-09-23

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R for Ritazza, R for Romel both are best.

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Harangaddeep Singh . 2024-09-23

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This is a little too expensive as it is in an airport and the food is average at best. You have to queue, again as it is an airport.

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Patrick Godfrey . 2024-09-21

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Very pleasant staff friendly and welcoming helpful as well decent selection of food to choose from

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William O Brien . 2024-09-21

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Nice, always busy, get your checkbook out, expensive

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anthony M . 2024-09-16

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Nice an peaceful. Will use it again .

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Gordon Brooks . 2024-09-15

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Always a good experience whenever I am in Bristol Airport. Staff is very helpful!

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Shaira Sardinia . 2024-09-09

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Great selection of pre packaged meals, drinks, coffee, beer and cider on tap. Excellent and fast service by Romel, would recommend.

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Julia Biro . 2024-09-08

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Romel was very nice and helpful. Good service and food.

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Miruna Valentina . 2024-09-07

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Just a coffee but friendly and efficient

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Lee Andrade . 2024-09-07

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Excellent service, the best coffee ever especially after a very long journey.. Shout out to Romel for helping me out as I'm stranded in bristol airport..

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louise ioannou . 2024-09-05

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Romeo was brilliant - thank you!

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Eloise Calodoucas . 2024-09-05

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great drinks and romeo was amazing

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Christina Redmond . 2024-09-05

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Absolutely amazing place, lovely staff and great coffee

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Katarzyna Poznańska . 2024-09-04

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Romel is really nice and sweet. He helped me a lot when I first arrived at the airport

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Vaishali Handa . 2024-09-04

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Had an awesome time at Ritazza, enjoying delicious food in a fantastic atmosphere! Special thanks to Romeo .The service was top-notch, really left a great impression. Totally recommend this spot! 🌟

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Nisha Bura . 2024-09-03

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Romeo is an asset to your company

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David Enright . 2024-09-03

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Don't think £22.00 is ok for 2 glasses of wine .

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John Evans . 2024-09-01

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Cheerful service & cups not plastic - well done!

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Elyzybeth Elliott . 2024-08-31

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Food was quickly and delicious, Bianca’s customer services was amazing

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Florence Lewis-Manning . 2024-08-30

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Lukasz is the best end all team !

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Mihaela Andrea Revesz . 2024-08-30

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Very kind Service and lovely coffee on my arrival. Amazing for me:33

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Bartłomiej Młynarski . 2024-08-30

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Served by Thina, very helpful and friendly

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Conor O'Kane . 2024-08-30

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It’s an airport coffee shop. It’s called something different now. Coffee was pretty average, next time I might go to Starbucks downstairs. £3.50 is the price you pay for a croissant when your trapped in an airport building.

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Paul Osborne . 2024-08-30

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Great customer service by Thinn. Her lovely smile makes my day. Good coffee and food.

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zarni lwin . 2024-08-30

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I get here best coffee prepared by Bianca 😁

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Svetlana Manoilova . 2024-08-30

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Staff were lovely! Coffee very nice

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Mia Denman . 2024-08-28

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Friendly staff and quick service

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Aleks Nicole . 2024-08-25

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Airport food, does the job but expensive but that's the cost of Holiday,

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Paul Anderson . 2024-08-24

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I came to pick up a coffee with little or no expectations. Then I met Sarah who was professional but fun, informative and very friendly. She knew what I really wanted when I apparently didn’t. 😃 Superb choice Sarah, thank you!

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Lysa Warren . 2024-08-13

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Friendly staff and great coffee. Great for early flights 👌

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Josh Watkinson . 2024-08-08

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Great customer service Romeo made a very nice coffee He is also very friendly. Definitely could recommend to everyone to visit

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Karen Dongosa . 2024-08-07

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While sitting at the cafe a wheelchair bound gentleman and family arrived and asked if they could sit in the area cordoned off because the all the available tables were the raised style with bar stools. This was met with complete opposition and rudeness from the staff who refused to accommodate them, either by allowing them to sit inside the closed off area at a standard height table or moving one of those tables so the family could use them. This is just pathetic behaviour in this day and age when accessibility is so much more common.

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Harry Latham . 2024-08-06

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A good spot for coffee and a snack! Great service provided by Romel and Tom.

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Elisa Jourdan . 2024-08-06

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Stunning service. Tomas was great thank for the great service 🫶🏼

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ToniJane . 2024-08-06

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Thanks to Lucas for bring a legend today

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Haytam Bzioui . 2024-08-05

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It was a cozy spot with great coffee, made even better by the friendly service from Anh and Tomas.

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Sarah Shone . 2024-08-02

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Lovely staff, brightened my day after a tiring flight.

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Aleks Bacmaga . 2024-08-02

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I recently grabbed a coffee here in Bristol Airport and had a great experience. The vibe was cozy and just what I needed after my flight. Big shoutout to Anh and Tom, the awesome baristas. Anh was great at taking the order and providing customer servis. Tom was super friendly and had some great drink suggestions. Coffee itself was rich in flavour and tasty. If you’re at Bristol Airport, definitely check this place out. Anh and Tom will take good care of you!

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Nicole Shone . 2024-08-02

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We had breakfast in the airport this morning

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Kyle Batstone . 2024-08-01

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After long, exhausting flights I always go here, because I am always welcomed with warm smile, great customer service and curtesy. Never tried food here, but I absolutely love their iced coffee. Amazing service, warm, friendly atmosphere.

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Inita Kalneja . 2024-07-31

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I frequent cafe at the departure section of the Bristol Airport and the staff go out of their way to make you have value for every penny you spend. Lovely people, not least one staff by name ROMEO.

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Zebrilla Najib . 2024-07-30

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Great breakfast stop. Highly recommend if you're at airport.

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Ruben Vicente . 2024-07-29

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Drink was lovely and the service from Romeo was lovely too prepared me perfectly for my flight ☺️

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Amy Lucia . 2024-07-27

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Thank you very much .Beautiful service 💙💛

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Людмила Васеленко . 2024-07-26

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Coffee is fine, staff are awesome 😎 especially Tinza.

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Matthew Jameson . 2024-07-26

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I had strawberry and cream frappe, it was delicious even better than the Costa’s one. I was happy too, when others are closed, they are open and still you can enjoy some drink.

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sevgi hasan . 2024-07-25

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I was very impressed by the service I received. Romel was extremely helpful and polite, and nothing was too much trouble for him. Thank you!

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marc corbett . 2024-07-25

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service was great, thanks romeo!

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Darby Stratford . 2024-07-24

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Lukasz was very helpful and polite it was a pleasure

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Jordan Lewis . 2024-07-24

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Romeo is a great worker and very sociable, he is always polite and helpful when preparing orders A+ Give my Man a Promotion 🫡 always looking forwards to having a chat whilst at Ritazza Bristol airport Tables, chairs and the shop floor were very clean and comforting to guests See you next time boss👍

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Khalid . 2024-07-24

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Romel was fantastic! Coffee was tasty and not scalding hot. Romel, who served us, was quick and served us with a smile :)

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Hugh Fryer . 2024-07-24

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Romeo was very welcoming, great service 💯

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swiss cheese . 2024-07-24

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Needed an early morning pick me , Romel saved me and with a smile as well

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Jaydan Smith . 2024-07-24

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Cappuccino and hot chocolate are banging. Very quick service

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Emma de Jager . 2024-07-24

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Romeo was very kind and friendly.

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Chua Tenyang . 2024-07-24

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I was served by Romeo. He was friendly and helpful. Nice place with nice coffe and good good.

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vera bera . 2024-07-23

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Romeo sorted us out honestly great bloke

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Tom Edwards . 2024-07-23

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Great coffee, conveniently located - had it just before our shuttle back to the carpark. Lukasz was very friendly and efficient!

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Sameen Jalil . 2024-07-22

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I feel like I have just been utterly and completely ripped off. Coffees are ridiculously overpriced and if that weren't bad enough not only was my Americano just brown hot water, but the cup wasn't even half full. Look the staff were polite and kindly doing their job so I have no complaints about them, and of course the atmosphere it to be expected that it isn't great, it's an airport, but please, if you're going to utterly rob me for a coffee at least have the decency to give me a proper, fully cup of coffee.

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Katya Zoio . 2024-07-19

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We had a wonderful experience being served by Tom at the Bristol Airport cafe. Despite the busy atmosphere, he was friendly, attentive, and knowledgeable about the menu. The coffee and food were excellent, but it was Tom’s exceptional service that stood out. He made our stop at the airport truly pleasant. Thanks, T

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kate Ciesla . 2024-07-18

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Ramen and Tom are the best,they greet customers with the smile and explain to me the choices of coffee that I can avail in the shop,I love my coffee and their professional assistant made me choose the coffee I never had before and I did not regret it.

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Miss Dee . 2024-07-16

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Romel is great and I always enjoy foods and beverages here!! Sorry, not sure why it was 1 star previously; must be a mistake from my side. I meant 5 star in quality of service!!

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Pranab Ghosh . 2024-07-15

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Romel was very friendly. Great service - thank you

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Lowri Davies . 2024-07-14

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Tom was very friendly and made me feel welcome, lovely atmosphere

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Ruby . 2024-07-14

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I had amazing experience at Bristol Airport on July 13th with Lukaz, best coconut latte! Thank you.

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Alona Mendes . 2024-07-13

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Very polite and professional staff name Romel

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Nadeem Yousaf . 2024-07-13

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Romel was very nice to us and offered great customer service. Thank you

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Maria Gheorghe . 2024-07-13

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Recommended "romel" waiter! Great service, so smiler 😊

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YT YY . 2024-07-13

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Service was very good. Romel was very polite and attentive. Food was good as well.

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Carolina Santos . 2024-07-13

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Romel was great. Quick service and very friendly 😄

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CJ WH . 2024-07-13

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A little sticky, however staff friendly and willing and good bar food and beer 😉

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Donna Eunson . 2024-07-13

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Lovely staff and quick service. Delicious coffee too!

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Hannah Carroll . 2024-07-13

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Big thank you to Tom! Really nice guy

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Ciara Dods . 2024-07-12

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Nice place, and thanks to Ahn for her kindness

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Fabio . 2024-07-12

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Really cozy place at the airport. Had to stay here all day, and James made my time great :D

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giovanni taffarello . 2024-07-11

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Even at 0530 on a Friday both cafe and airport very busy

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Mark Squire . 2024-07-11

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Kya and Kinga were very helpful and polite

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Grace Rockey . 2024-07-10

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sarah has great customer service and makes an excellent oat milk latte, and is such a lovely and wonderful person. would definitely recommend ritazza bristol airport. thank you again sarah! <3

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Lauren Louise . 2024-07-09

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Very welcoming and friendly service from Thin Zar, highly recommend!!

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Francesca Kellaway-Harvey . 2024-07-09

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Really lovely guy behind the till! And brilliant coffee

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Rossie Cullen . 2024-07-09

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The most dire "coffee" I've experienced in quite some time. Barely any coffee in it at all and heavily watered down. Purchased in a moment of desperation and an error I will not be repeating. Plus 70p extra for oat milk which doesn't taste fresh at all. Unfortunately we were arriving rather than departing as there are much better options post security. Truly a place where taste buds come to die. Serving staff pleasant though!

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Sarah Murphy . 2024-07-09

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man was really lovely who served me

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Amelia myring . 2024-07-08

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Very friendly staff good tasting pastries and drinks

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simon ravenhill . 2024-07-04

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Amazing service from Lukasz and a lovely lady Bianca, thank You for making my day better.

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D C . 2024-07-04

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We had bought some food and Mr Romez made a very pleasant atmosphere. Nice one for a cold airport 🙂

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Victor Condur . 2024-07-03

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The atmosphere was lovely- Tom and Romel behind the bar were very welcoming!

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Serena Murphy . 2024-06-26

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Great place! Especially Mr. Tomek, great service :)

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werka x . 2024-06-25

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Great service, Mr. Tomek is fantastic

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Ewa Paluszewska . 2024-06-25

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I had a very nice and creamy hot chocolate served by a smiley, helpful team. I will definitely come back

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Smile . 2024-06-22

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Tom was super friendly and made our experience super enjoyable!!!

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Jemima Clayden . 2024-06-21

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Tom & Romel were super friendly and very helpful. We were sat for 2 hours in the cafe and they made time to make us feel welcome and the food and drinks were fantastic. Thank you Tom and Romel!

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Bella Louise . 2024-06-20

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Awful selection of wine. Awful food. Save your money. Go elsewhere

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Gloria Carmona . 2024-06-17

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Thank you Thinn- good coffee and fast

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Beth Atkinson . 2024-06-17

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Friendly staff! Tables and surroundings will be cleaned immediately (Ank)!!!

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Marianne Horn . 2024-06-16

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Great customer care from Anna! Thank you for the P.T

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alvania lawen . 2024-06-15

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