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4.0

Based on 768 opinions finded in 2 websites

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Nº 1690 in 3448 in Manchester

Nº 200 of 412 Other cuisines in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..coffeecake

comment_iconOpinions

I have always had a good experience at cafe Nero but my recent visit disappointed me a lot. I ordered tro caramel latte and 1 almond croissant and 1 pain au chocolat. To start with, they didnot have whole milk which is very frustrating. A cafe not having whole milk but all other options is such a disappointment. Secondly their almond croissant tastes awful. The size is small for the price but not worth it. it was cold not double baked and the filling tastes so synthetic like some essence has been used instead of the real almond cream filling. Not cool cafe Nero. 👎👎Awful experience to start my day.

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Saloni Lotlikar . 2024-10-03

MORE AT Google

The English are our best enemies. Our distant brothers. Hundreds of years of rivalry that will come to an end over a latte and a raspberry croissant from Caffè Nero. Bravo to you, you soothe the heart of a humble Frenchman.

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Clement Gruel . 2024-09-18

MORE AT Google

Forced to drink out of paper cups. What is the justification for that?! If there was one, it wasn't explained.

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Stephen Knight . 2024-09-11

MORE AT Google

Excellent professionally served cappuccino plus ham and brie baguette. Thank you

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Kevin L. . 2024-08-28

MORE AT Google

Lovely Caramel Latte and Almond Croissant at Moseley Street Cafe. Comfortable seats and good atmosphere. Staff were very friendly and Csfe was clean.

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Ian Bellingham . 2024-08-19

MORE AT Google

All the Staff are super friendly and accommodating. It’s in a perfect location, just at the tram stops.

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Jo Doherty . 2024-05-23

MORE AT Google

Place was OK. However, No working sockets when someone else asked. Place is small and quite cramped. I've walked in and out on other occasions, either because it's too busy or too slow. Seems a limited selection of food stuffs.

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David Riley . 2024-05-03

MORE AT Google

I loved the service from Zoe and Sid ! ❤️ Thank you so much girls for your lovely friendly service ☺️ really recommend it 👍

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Lydiane aam . 2024-04-21

MORE AT Google

Great place to enjoy a coffee and enjoy the outdoor atmosphere.

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Michael Cowburn . 2024-04-16

MORE AT Google

Don't lie to customers, not one of your charging points were working, asked if you had any other form of charging points (plug socket) told by two members of staff behind the counter 'No'. Amazing! First ever Coffee shop that runs appliances on thin air, Greta Thunberg will be creaming over that!

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Neotupac . 2024-04-16

MORE AT Google

Dropped in for a snack on way to theatre (bacon barms)and drinks.Really chatty pleasant staff and great atmosphere.

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Janet Cawley . 2024-02-26

MORE AT Google

Walked in at 11:30 to be told they were closing at 12:00 and could only serve coffee in takeaway cups. Terrible.

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Simon Kerrell . 2024-02-25

MORE AT Google

Too many Nero's are short staffed and reverting to paper cups.

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Max Wild . 2024-01-21

MORE AT Google

The new Pizzetta dish is absolutely delicious. Lovely store with pleasant staff. Thank you.

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Casey . 2024-01-17

MORE AT Google

Useless. Just tried to explain to the barely English speaking employee that I wanted to collect stamps on my app and pay by debit card and she didn’t understand. Pathetic

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Tara Hitchen . 2024-01-03

MORE AT Google

Lovely little Nero. Nice location when wanting a quick bite or refreshment before a metro link journey or before any sort of entertainment in Manchester. Lovely decoration and it’s nice and warm inside. Good quality food and drinks

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Will Renshaw . 2023-12-11

MORE AT Google

Staff was nice. But somehow the shop had zero heating at all when I visited. It made me super uncomfortable to the point that couldn't even finish a cuppa. Please do something to the automatic door. Not only indoor temperature, the shop is filled with gasoline smell. Overall it's a terrible experience for sitting in.

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Ye . 2023-12-01

MORE AT Google

called in for a couple of coffees cake and biscuits. friendly helpful pleasant staff. warm and clean surroundings. busy but not overcrowded . a few minutes walk from Piccadilly gardens . quieter than the ever popular other locations and able to get a seat

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Paul Collins . 2023-11-29

MORE AT Google

Short of staff when I visited; one woman dealing (very well!) with long queue as colleague was on lunch, so only two staff, which is not good enough for city centre Nero. Food basic and not much choice. Coffee excellent as ever. But an extra 5p added to my bill just for eating in?? Miserly, petty and outrageous. Ensures I won't be returning.

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S D . 2023-11-09

MORE AT Google

Not wheelchair accessible! Entrance is step free but once you're inside there's two steps to get to the seating area and can't get to the counter at all. Awful!

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Emily S . 2023-10-15

MORE AT Google

Not had food here but I do like the cafe and the staff are good. It's clean and nice environment 👍

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Chris Stanley . 2023-10-06

MORE AT Google

Quick coffee, good range of seating.

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Trudy Roberts . 2023-08-24

MORE AT Google

I popped in for coffee a few times staff our always friendly and service is always quick. We recommend to all my family and friends

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Suzanne Smythe . 2023-08-12

MORE AT Google

Good place for work and coffee ☕️ 👌

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MaisaGroup MALI&BIASHARA . 2023-07-28

MORE AT Google

It was the first time to use the JamDoughut app for a discount, the lady was very nice and teach me how to use

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Karith Kung . 2023-07-21

MORE AT Google

Amazing place love this cafe nero

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Tanya Mcilveen . 2023-07-18

MORE AT Google

Good food and coffee as expected from a cafe Nero. However service wasn't great after trying to apply a "Birthday treat" voucher for some cake which just didn't work with no explanation why (even after reading t&c's!) Staff uninterested in helping even though it wasn't busy! The store itself was super super hot and uncomfortable to even stand in line and order, and this was on a fairly cool day outside.

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Rob Duffy . 2023-07-16

MORE AT Google

2/7/2023 9:30 Waste my time cueing for buying. The front customer was trying to pay with the 50-pound note, and the staff refused the note due to their company policy, however, the most serious thing is the staff were using more than 3 mins to explain why they are refusing. For god sake, am I cueing the information center, I really doubt and need to catch our train, therefore we have to leave since we did not even know how long will she finish explaining, this is a waste of our time.

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Ivan Wong . 2023-07-02

MORE AT Google

Always a good hit drink with great flavour my cup had a chip on the rim when I pointed it out I was given a extra drink, excellent service.

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Rob . 2023-06-27

MORE AT Google

Standard Nero with better than average staff

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Michael Ross . 2023-06-27

MORE AT Google

Decent enough cafe to grab a drink and watch the world wander past for half an hour or so.

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Ian Morewood . 2023-06-10

MORE AT Google

A place to grab a drink and go and wipe your feet on the way out. Felt very dirty in this place. Tired furniture and whats that saying about having dirty windows?

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K Crypto UK . 2023-06-04

MORE AT Google

They didn't have the drink I wanted so I had none and just waited whilst my companions drank theirs

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alexandra corden . 2023-05-30

MORE AT Google

Fantastic service, fast and welcoming. Great little caffe.

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Ania Walkowiak . 2023-05-25

MORE AT Google

I like their beans "elsalvado beans"

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Fahad Alkhamis . 2023-05-18

MORE AT Google

I used to like Caffe Nero as a whole. Although I generally prefer independents, of the chains, it was my favourite. Over the last few years, each time I’ve visited one, the standards have continued to slip. This visit was no exception. Before entering, I noticed the windows were filthy - they look like they haven’t been cleaned in years. Once entering, the first thing I noticed were empty, dirty tables, damaged and dirty furniture and dirty floor. I ordered a coffee and sat down. The tables are stained and dirty, there is dust everywhere, and the place generally looks like it hasn’t been properly cleaned in a long time. Pretty gross when they’re serving food. This place needs a deep clean. What’s going on Caffe Nero? Why have you let yourself go so much?

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Matthew Goddard . 2023-05-15

MORE AT Google

I know it's busy, but the cleanliness of the store could be improved. Food crumbs on the table tops and floors, and the bathrooms are not very hygienic.

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Kit Kit . 2023-05-11

MORE AT Google

The girl who made our coffee this morning was very smiley and friendly. She look after tables and clean and tidying them ( not typical for Nero's staff). Good luck girl 😉 👍

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Mariana Hill . 2023-05-09

MORE AT Google

Get what you expect with a Neros, quick service and semi-decent coffee

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Lydia Reed . 2023-05-04

MORE AT Google

Very popular place for coffee and lunch. Tastes are personal but we found the coffee too strong. The toilet here is dirty as hell, even in the morning. Also the restaurant itself is very dirty.

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Ron van Bruchem . 2023-04-29

MORE AT Google

Dishwasher broken so they can't serve you in teacup 🍵 😕 really...? otherwise Chai Latte was good Needs effort or more employees to keep the place clean & tidy

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Jafar Alsharif . 2023-04-28

MORE AT Google

Finalmente il vero caffè italiano all’estero. Cortesia e professionalità, e dei muffin spettacolari! Grandissimo! Complimenti! 💪🏻

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Maddy-Ste . 2023-04-23

MORE AT TripAdvisor

Seats and tables tired and some damaged. Floors and table tops dirty. Used crockery ñot promptly collected. Trainee barista efficient and friendly. Barista seemed to do very little, not even clearing tables. Standards down on previous visits. Shame really, used to enjoy Nero

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Dave Judson . 2023-04-20

MORE AT Google

Love this place friendly staff really helpful great atmosphere

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ladie T . 2023-03-24

MORE AT Google

Only popped in for a wee, but bought a bottle of water for nearly 2 quid... as it's only fair. Shop was clean but the toilets were not.

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Conrad Howcroft . 2023-03-22

MORE AT Google

Typical cafe nero but super convenient location. Everytime I come here I order a chai latte and has never ordered anything else but. So maybe i'm biased to say the chai latte is nice...

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Thu Le . 2023-03-03

MORE AT Google

Great tea first thing in the morning, polite and hard working staff and a good location . Shame about the furniture. Torn material on chairs and benches - in need of refurbishment!

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Elizebeth Jay . 2023-03-01

MORE AT Google

Nice staff and good coffee, but floor and windows so dirty! Overall a dirty impression. A pity!

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An Apers . 2023-02-21

MORE AT Google

I had to carry my tray consisting of two coffees and two cakes over to a filthy table full of debris left by previous customers; rubbish strewn all over the floor, dust you can literally write your name in on the shelves by the windows. The cafe is a filthy, unhygienic, depressing place. Left half my cake because of the lack of cleanliness. Such a shame because it's in a lovely location.

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Terry Brereton . 2023-02-18

MORE AT Google

Always busy but got a seat without any problem and coffee was lovely, staff so nice

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Dawn Dema . 2023-02-05

MORE AT Google

Busy but not crowded had a coffee and excellent mushroom cheese toasty.

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Robert Smith . 2023-01-25

MORE AT Google

We went at 4 p. m. in the evening to have a coffee, as in the advertising photos and they told us that they only serve coffee in cardboard cups, false advertising. Dirty bathrooms and unfriendly employees.

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miguel ferrus . 2023-01-22

MORE AT Google

As coffee chain shops go this is a really nice one in a good location (looking out across the square)

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David Yates . 2023-01-21

MORE AT Google

If that's one of the Manchester Nero s that was just before Christmas

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Geoff Titford . 2023-01-17

MORE AT Google

Super duper. Great oatmeal latte on a rainy day. Absolutely lovely lady serving. She made my day x

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Maria Formosa . 2023-01-03

MORE AT Google

Prima volta in un Caffè Nero, esperienza positiva sia colazione che snack salati a prezzi consoni, bello comodo dentro

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marco Sabatini . 2022-12-30

MORE AT Google

Quite bright lighting compared to other Nero branches, which was nice. Spacious as well. Seating for 4 people was a bit of a challenge, we had to put 2 tables together but the staff let us do that, so no problem in the end. Coffee and cakes were up to the usual high standard.

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Gulf Recruitment . 2022-12-25

MORE AT Google

I've been in Caffè Nero in St. Peter Square, I drank a great macchiato brewed by an Italian guy. For that it was great!

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Virginio Noschese . 2022-12-20

MORE AT Google

Only had a coffee in here but they always taste good and hot

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Liz Maher . 2022-12-20

MORE AT Google

It's just a regular coffee shop

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Marky GRocks . 2022-12-16

MORE AT Google

Can get busy due to its location by the Square but coffee is great and holds large windows to enjoy the outside view

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Gabriel . 2022-12-08

MORE AT Google

The place needs bit of trender care.

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Michael Holton . 2022-11-20

MORE AT Google

Hat's off to the exhausted barrista..managing a busy coffee shop without any support. Caffe Nero, you need to take better care of your staff...this guy was exceptional and breaking his back to keep things going

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Ali Seasman . 2022-10-20

MORE AT Google

I most like the coffee on this shop, but the atmosphere I don't like as too much table inside

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vv chow . 2022-10-12

MORE AT Google

Came in here today (9th october) and waited patiently whilst I was served by a trainee barista, who was very friendly and did her best to get my order ready. I would have given more stars, however, the other woman working was being rather rude to the trainee making sarcastic comments when she asked for help and being quite short in her responses. This woman then came over to our table to hand me my food and slammed it on the table! Not good!

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HanaF . 2022-10-09

MORE AT Google

Came in to for a cappuccino - Really great and friendly service! Thanks lads

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Allie H . 2022-09-05

MORE AT Google

Staff are always lovely and efficient. The best cafe nero in the city

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Lorraine Jaq . 2022-09-02

MORE AT Google

Absolutely very bad service from the staff who work in this place today I went to have coffee and I just explain to them how I want my coffee one of the staff start argument.

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Mo Ibr . 2022-08-06

MORE AT Google

Good range of things to have here and right in middle of centre near tram stop, however located on corner so quite small area foe entrance. Otherwise a great branch to use.

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Roselina Pocketon . 2022-08-04

MORE AT Google

Very nice staff and great to sip the coffee in the morning especially with a fresh bake pain au chocolate. Just had a 20minutes visit, what made it special is that they use the classical music in the morning which made my morning even better!

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Satriya Krisna . 2022-07-15

MORE AT Google

Nice Micatto staff is very kindly very professional recommended for morning I take every morning coffee despite

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umar hayat malik . 2022-07-13

MORE AT Google

Fun place to have coffee when it is sunny outside. They don't have the pistachio frappe as advertised. So do not have high hopes if you want to try something new. Also their frappe is rather liquidy than icy. Think they over blend their frappe. Though the taste was not bad. But they have delicious mocha cake!

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Harry Radzuan . 2022-07-11

MORE AT Google

Staff are really friendly and remember your order if you are a regular!

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Paula Pownall . 2022-06-13

MORE AT Google

Enjoyed it very much, nice stop off place

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Malcolm Haddon . 2022-05-27

MORE AT Google

Ok place for drink coffe or tea with goog view.

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Zvonko Ranogajec . 2022-05-22

MORE AT Google

It's a coffee house, little busy inside that's about it

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Fluffy Flower . 2022-05-21

MORE AT Google

Good coffee, tasty toasted sandwich

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Sue Iskandar . 2022-05-18

MORE AT Google

Attitude of staff appalling. I arrived 35 minutes before closing. So plenty of time to drink a macchiato before closing time. Because the staff are too lazy to run the industrial dishwasher (which takes about 2 minutes to complete a cycle) I have to have paper cups ‘as we’re closing in 30 minutes’ . Then as I’m served my coffee I am reminded yet again ‘ if you’re drinking in we close in 30 minutes. ‘ How not to make customers feel welcome!

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IanR62 . 2022-05-12

MORE AT TripAdvisor

It's just a too dear isn't it. Ya not think. Especially with Gregg's round the corner. No brainer in my eyes. Unless it's magic coffee 🤷🏻

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Alan Cliffe . 2022-05-11

MORE AT Google

Friendly staff, good tasting coffee, fair price, cosy ambiente.

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Michael Gormanns . 2022-05-02

MORE AT Google

very friendly staff, nice atmosphere and in a nice area. The bathroom however is in poor shape

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Tsegaab Daniel . 2022-04-26

MORE AT Google

Strong coffee goers, this one is for you. Good view of St. Peter's Square.

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Ravinder Singh . 2022-04-19

MORE AT Google

Amazing coffee, place constantly provides good service and consumables.

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Michał Żak . 2022-04-12

MORE AT Google

Regular haunt as mate has a dog and they don't mind them in here. Great staff and not too busy or loud.

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S U . 2022-03-09

MORE AT Google

Great location for when you get off the tram but not very big so gets busy in the morning and sometimes they only have 1/2 staff in so slow service. Often run out of the granola pots quickly too.

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cat spearey . 2022-02-23

MORE AT Google

Good for coffee, toilets broken not food when you are desperate

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Elizabeth Animashaun . 2022-02-16

MORE AT Google

I understand that the staff can't be on the go all the time but this place was a bomb site - all the empty tables were left uncleared for ages. This branch used to be a go-to place for business people etc. it looked like a dosshouse yesterday. And some of the staff need training in basic manners.

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Phil . 2022-02-05

MORE AT Google

This place gets quite busy in the morning but staff get through the queue quite efficiently.

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Susan White . 2022-01-28

MORE AT Google

Coffee and service was good. Disappointed during a pandemic with omicron reading loos were discussing. Quality control register not used.

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Inspire57499714025 . 2021-12-13

MORE AT TripAdvisor

Called in for a coffee and sandwich. Decaf latte available. Needed to ask staff to clean a table which they did. Just a normal Cafe Nero!

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Stephen Callow . 2021-12-08

MORE AT Google

It's a generic coffee shop not much to say. Friendly staff, tasty festive drinks, comfy chairs. There was only one loo and it could have done with a clean.

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Matthew Morris . 2021-12-06

MORE AT Google

Good selection of coffees & teas but no cakes left

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Sue Porcelli . 2021-11-21

MORE AT Google

Fast service, nice & tasty toasted pigs in blankets. Friendly staff.

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Peter Hindley . 2021-11-13

MORE AT Google

Nice interior however dismissive/rude barista put me off the experience - lady with red hair and glasses clearly doesn’t like her job - I don’t need to know that as a paying customer. Served me with an attitude, dumped my hot chocolate on the end and moved on to the next customer without a thank you or any similar acknowledgement. Rude.

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Tobias Woodward . 2021-11-05

MORE AT Google

Friendly staff and comfortable atmosphere. Think they could keep on top of cleaning tables a bit more often

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Louisa Watson . 2021-11-04

MORE AT Google

We stop to take a coffee to go. Very kind staff.

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diego pezzarini . 2021-10-27

MORE AT Google

Very good sandwich, good and tasty coffee.

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ALINA SANDU . 2021-10-25

MORE AT Google

Very nice for a chain. Warm, comfortable seat. Good range of food and drink. Very pleasant service. Odd that toilet is locked ("ask for key"), but that may reflect some local difficulties.

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Doug Neilson . 2021-10-22

MORE AT Google

Excellent place, great service with a smile and Excellent produce.

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ceejay ttoyp . 2021-10-19

MORE AT Google

Cracking hot chocolate as always quick service and being manchester a fair price

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Gerard Didcock . 2021-10-17

MORE AT Google

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