Caffe Nero - Liverpool, Whitechapel in Liverpool

This place used to be amazing, all the usual staff are gone and their now appears to be an issue with attitude. Ordered my regular drink, to be told we don't do that, if its not on the menu you can't have it. I said I can explain how it is made, not interested. Contented myself walking 200ft to a Starbucks, drink isn't on their menu either but I sat out and enjoyed a Dirty iced chai with soy...... Perhaps teach the barista's customer service and how to actually be a batista. I won't be back!

This particular Caffé Nero is pretty standard in respect of its food/drink offering. However, queueing was non-existent today, meaning I was served my pot of tea immediately, which made for a great experience! This branch of Caffé Nero isn't massive on the inside, in terms of capacity, however it always tends to be quite quiet, meaning if you're in need of a coffee and you want to get away from the crowds, I would highly recommend this specific Caffé Nero outlet! The only disadvantage I can think of is some of the upholstery has seen better days, but this more or less is a trivial point!

The team in that branch was an absolute delight; friendly, helpful and caring. Unfortunately it was replaced a couple of months back by the least professional, unhappy baristas. The blond lady in particular hates her job and is not hiding it. I went there about three times and their attitude was appalling every single time. Every. Single. Time. Ugh I promised my self not to go back. I have been a CN manager in London for 6 years so I do know about the challenges the job entails and all I can say is when it becomes too hard to be remotely pleasant, it’s time to go (hint hint)

Ordered food and went to collect. Was told upon arrival they didn't have it. No apology and very rude dismissive obnoxious with no customer service skills. Wasted tunnel fare and petrol to collect. Refused to give name or receipt. Felt shaken by this negative experience. If this person been like this with me, they are definitely like that with others.

Love the staff in here! So nice friendly kind and helpful they always make my day 👌🏼 Thanks for being great x

Before the 3rd lockdown hit my twin brother Stephen and I decided to have a day out in town, one of the 1st places we visited was Caffe Nero were we planned out our day ahead. Housed in a wonderful looking Victorian building, the interior is superb, cosy sums it up best, a glass fronted serving bar dominates the main room, typical Caffe Nero decor and furnishings including plenty of seating options spread throughout this cafe,a very cool place indeed. We were here on a Wednesday afternoon, greeted warmly by a very pleasant member of the staff, we gave our details of name and phone number to assist with the governments track and trace system and then sanitised our hands, we ordered cola's each which were served iced cold, we just kicked back, chilled out and planned out the day ahead while sipping our drinks. I really enjoy this Caffe Nero, the staff here are superb,vibe is excellent and location is cool, its such a great starting point to explore our beautiful and welcoming city. We really enjoyed our cola drinks in here before we moved on and as on every other visit to here we had a great time . This Caffe Nero outlet is easy to locate along Whitechapel. Opening hours are; Monday to Friday, Open from 7am. Saturday, Open from 8am. Sunday, Open from 8.30am. A great Caffe Nero outlet, most definitely well worth checking out if you're in the area and when the 3rd national lockdown is over,hopefully mid February.

Caffè Nero is one in a chain of Italian style coffee-shops dotted around the city centre that offer a range of coffees and speciality blended drinks and Italian style dishes and soft drinks.Housed in a superb building on Whitechapel this superb coffee-shop has a fantastic Italian style interior with plenty of interesting fixtures and features relating to Italy and coffee and plenty of good seating options throughout the whole interior. This is only the third Caffè Nero that I have visited and by far the best as the interior is excellent and the coffee-shop itself has an excellent atmosphere and superb staff.We visited here while walking towards Queens Square and decided to go in here for a few drinks.Once we gave all our detail's for the track and trace we took a seat by the main entrance/exit and then ordered a few cups of flat white coffee's which were served in perfect condition and well priced. This is an excellent coffee-shop and of the three I have visited this is the best one we have been to in Liverpool city centre and is well worth visiting and is easy to find from the Metquarter bus stop its a few minutes walk.(This is my first review of Caffè Nero on Whitechapel). Opening Hours. Monday-Friday-06.30-19.00. Saturday-08.00-19.00. Sunday-08.30-18.00. Hours May Differ From Above. Due To The Uk Covid 19 Restrictions All Pubs And Bars And Restaurants Are Closed And Only Offer Takeaway Until At Least December The 2nd. Nearest Train Station. Lime street train station. Nearest Bus Stop. Metquarter bus stop.

What a way to relax on New Year’s Day . A quick visit for a lovely hot drink and cake . Staff are lovely, friendly, welcoming and quick. Atmosphere was warm and relaxing. Definitely my favorite place to visit .

I had a quick coffee while Joyce shopped at forever 21 nearby. The service was very fast and very efficient.

Came in today for a quick coffee stop . Lovely friendly staff. Lovely relaxing atmosphere. Had a toastie and warm piece of cake . Definitely worth visiting.

I came to this Nero café last week with a good friend of mine. He wanted to have breakfast here. I agreed. Since he didn't know what to take, I ordered first, thinking he would definitely choose something later on. I got a pain au chocolat and a cappuccino. It was very expensive, but well, the pain au chocolat was worth the money and a pain au chocolat dipped in coffee is always better. My friend, on the other hand, didn't get anything. I asked him what went wrong. He said that the waitress at the counter avoided him several times. He became tired of this rude behavior and gave up. I am not happy about this. If she doesn't like her job, she could do something else, it's not necessary to be rude to customers. It is not our fault if she is in the wrong job!

Called in today for a quick pit stop , when I saw they sold panatonne , this is something I only buy at Xmas , so I was really happy to See it, and even happier when the young girl offered to toast it for me ! It was Delicious It was a nice cafe , very efficient , helpful & friendly staff The only thing was the loos where out of order , but there was a sign on the door to warn us ! I would go again , especially if they sell toasted panatonne !!

Been here a couple of times to get a cup of hot chocolate. Always delicious and served hot and fresh. The only complaint I have is when asking for whipped cream, they really don't put a lot of cocoa in it. That's my fault, I suppose. Still delicious!

We dropped in for coffee and cakes after a busy afternoon around Liverpool. Having ordered I had need of both a toilet and somewhere to wash my hands before eating my cake. It was then when the barista informed us that the toilets were out of order. Had I know beforehand we could have gone to the coffee shop 2 doors away.But we had to eat our cakes with scruffy hands. I didn't even think it was legal to operate a cafe without toilet facilities in working order.

Reasonable effort not amazing but creditable. Service very slow given few customers. Barista very nice and wore a smile which was quite refreshing.

The coffee is good but for a small sandwich this price is high. The service is lacking not a smile to be seen. Will try someone else.

La cultura de café es tan diferente en toda Europa y no es diferente en Liverpool.Este es un lindo cafetería poco, y el personal era tan agradable y servicial. Todavía estamos acostumbrando a las diferencias entre los estilos estilos europeos de café y café norte americanos, principalmente conseguirás cafetería café canadiense en Europa. Que no lo hacen.En el lado positivo, las especialidades están muy bien aquí y pudimos conseguir bollos y crema de leche, que siempre es agradable. El café, yo diría que como promedio. Pero era conveniente y lo sirven en una taza de comida para llevar. También era caro incluso para los estándares de Starbuck's.

Voorheen kwam ik hier regelmatig voor de warme chocoladetaart..... maar deze wordt niet meer verkocht!! Onbegrijpelijk. Het was hun bestverkopende item, volgens personeel. Nu ga ik een enkele keer per jaar kijken of de taart weer in het assortiment is maar tot op heden...... vergeefs. Dan ga ik liever elders koffie drinken.

El suelo estaba sucio. Disguting sucio 'pasado' de descanso.

Can't go past Italian made coffees. Quick efficient service with a friendly manner. Love the ambience of the Nero chain.

Este es un gran Caffè Nero en el centro de la ciudad de Liverpool

Generalmente, el café aquí está bastante bien, pero el sistema de colas es horrible y parece que conducen a mucho de confusión. Esto es debido a que no están siendo lugar claro para destacar como entrada. Nos paraba detrás de una señora, que cuando el barista (Alex) pidió que está al lado, nos dijo que adelante. Alex entonces dijeron que no estaban al lado. Cuando nos explicó que la señora no estaba preparada a la orden, nos dijo que necesitábamos para llegar a la parte posterior de la cola, que estaba detrás de ella. De haberlo hecho así, pero luego procedió a servir dos clientes que acababa de llegar y no tenía ninguno se unió a cualquier cola. Decidimos dejarlo después pasó a servir a un tercer cliente nuevo mientras sabía que aún estaban esperando.

Σε κεντρικό σημείο και σχετικά κοντά στον σταθμό λεωφορείων ήπιαμε τον βραδυνο καφέ μας με αρκετό κρύο εξωτερικά, ζεστασιά όμως εσωτερικά. Η εξυπηρέτηση άψογη αν και έκανα προσπάθειες να καταλάβω τα λεγόμενα...

Four of us had a coffee and a sandwich each with a soup and a yoghurt. It totalled £32. Coffee was nice but unless you have money to burn then just stick to drinks!

Un buen típico Nero - bastante concurrida en el borde de la zona de tiendas. Edificio bien mantenido techos altos - antiguo convertido. Café y pastel, como siempre buena. Un montón de juegos de colorear libros, etc. sobre para leer y jugar - un toque agradable. El personal es agradable. Para ver a la gente sus en una parada de autobús! ! !

Regularmente y tomar un café, me encontré este lugar mientras esté esperando un autobús normalmente voy Costa sólo porque soy un accionista whitberead.

Este es mi local y tiene todo lo que quieres en un café, un buen café, personal amable, cómodos asientos y está en el centro de la ciudad! Asegúrese de llamar cuando su paso!

El personal es muy amable y servicial, una delicia para los amantes del café y una buena selección de tentempiés demasiado

Often call in at tea time, sometimes eat in sometimes take home. Really good range of choices for vegetarians. The coffee is always very drinkable , service is fast and the vibe and layout spot on.

The best coffee house no matter what city yr in. Had a vanilla skinny latte and a piece of carrot cake. The husband had a cuppa tea. We Just love cafe nero

It's ideal place away from the Liverpool One to enjoy the coffee break and snacks after some hours in the shopping area. Very quite area and good to relax for few minutes.

Very friendly staff and quick service love hot chocolate and couldn't fault it my friend had a coffee and said it was nice so well worth a visit if your near

En cada lugar que pudimos, pasamos y tomamos un chocolate caliente, que trae chips de chocolate y sus ricos sandwiches

Lovely big mugs of lovely coffee in a relaxed atmosphere. perfect stop off when needing a refresh mid retail therapy!

One of many in this UK chain, Caffe Nero has well-trained staff serving reliably-good coffee and accompaniments. This outlet is in the interesting neighborhood in Merseyside, a friendly stop on the Beatles-lover's tourist route.

Caffe Nero is my favourite coffee chain. It was very busy when I visited but the staff worked their socks off to serve people as fast as possible. Really good place for a coffee and a sit down.

Great to find a dog friendly place in Liverpool for our small friendly dog. Lovely coffee, great service. Shame the formby neros wasn't as friendly to us on our visit there :)

Ik heb er de lekkerste chocoladefudge ooit gegeten. De warme chocolade liep er zo uit! Mjammie. En met een heerlijke kop cappuccino is het een complete lunch. De personeel is erg aardig zodat ik er graag nog eens terug kom.

One of several around, this Caffe Nero is on the corner of Castle and Brunswick streets in Merseyside, located just a block away from the old Cavern in Mathew street and was a perfect place to sit down and enjoy a quiet hour. While the coffee was good and the service as well, it was the building itself that drew my attention. The onion dome and the figurines carved up and down on the walls and lets not forget the fantastic bronze doors, all this made this Caffe Nero well worth finding. Located as it is in the former bank district, with its distinctive buildings all around, I know that I will return

I got a free coffee using O2 priority moments and felt great because the lady serving me was not only giving me a free cup of coffee to start the day, but she was also really nice and friendly.