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4.3

Based on 519 opinions finded in 1 websites

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Nº 138 in 308 in Rushcliffe

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle5194.3

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Nice, cozy coffee shop. seating a bit tired.

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Rumplestiltskin Rapunzel . 2024-10-21

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Excellent coffee and staff , they always go extra mile to make customers feel like a home . The best place in west Bridgeford to have a coffee .

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Ian Wolf . 2024-10-10

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Warm, friendly atmosphere. The coffee was great, and we enjoyed morning coffee as we celebrated a birthday. Dog friendly.

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Valerie Warsop . 2024-10-07

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Our favourite coffee shop by far 😋

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Paul Rodgers . 2024-10-01

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A few months ago the store lost its awnings and still has temporary signage and its refurb whilst an improvement was rather underwhelming. But most sad is the lack of attention outside the front of the store which is never swept before the tables and chairs go out. The pictures are BEFORE the front door was opened. Previous review below Lovely shop although it needs a refurb. Lots of community feel here. Toilets are generally not great. Fresh pastries and cakes are lovely. The coffee is very good and they take genuine care in it. The manager is on it and makes sure the team are epic.

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Matthew Douglas . 2024-09-15

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Still outstanding coffee and great service, The lovely smell of food and coffee walking thru the door😋

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R S . 2024-08-25

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Great coffee...and place to relax and enjoy it

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Fran Harrison . 2024-08-17

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Very busy coffee shop good atmosphere

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John Benskin . 2024-08-07

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Usually great, but the lack of air conditioning upstairs makes it feel like a sauna. I won’t be coming back until it’s fixed.

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David M . 2024-07-25

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Nice coffee, friendly staff, and an excellent location. Flat white and caramel lattes are highly recommended.

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YUSRRA MUBARAK MAHMOUD ALI . 2024-07-03

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Great staff, great coffee, great location. Please fix the aircon upstairs! It's baking.

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Ben Anderson . 2024-06-27

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Great drinks, friendly staff and nice atmosphere.

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xmumoox . 2024-06-11

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Great coffee and great lemon meringue. Sorry but decor a bit tired

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Roger Brecknock . 2024-06-09

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Always great coffee. Good service and friendly staff.

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Richard Moore . 2024-06-09

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Friendly staff and a nice place to sit outside on a sunny day. Also it has a toilet which helps :)

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James . 2024-04-19

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Very disappointed on the frappe latte, usually it’s made very foamy.

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Ulrika Hayes . 2024-04-14

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Love Caffe Nero nice toasties and cake's nice mug of tea always a pleasant experience 😁

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steve bilton . 2024-03-30

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Typical Caffe Nero in the lovely suburb of West Bridgeford.

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Tony Roberts (B1TNY) . 2024-03-26

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Mixed bag, usually Cafe Nero is my favourite chain coffee. In this venue the latte was practically an espresso, so little milk in it that the cup was half full. The white chocolate mocha was not white. There was a considerable queue at 10am and Google maps claimed it was less busy than usual. Cleared tables were not wiped. Food was nice, staff were ok and location was pleasant but the coffee is the most important part of a coffee shop for me

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Ronnieboboff . 2024-02-01

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Really lovely on place...enjoyed the coffee nice and hot. Staff clearing the tables quickly. Toilets clean but only one toilet for men and women..need more really.

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Lindsay Musson . 2024-01-23

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Great cafe. We parked at the large coop nearby, parking is free up to an hour. The cafe has toilets upstairs and disabled downstairs, there’s a ramp for wheelchairs too to get in the building. There’s seating outside, ground level and upstairs. We saw people with their dogs sitting outside, but then people had their dogs inside while they ordered, so that must be ok. Great location and lovely town.

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Missy B . 2024-01-10

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great atmosphere, food and drinks amazing, staff extremely friendly and the coffee shop well organised and clean, not much noise around the area, great for work or study wise

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David Rodrigues . 2023-11-02

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Batista that was working there, a guy longish hair and glasses, was so rude to his staff that just asked me what I wanted to order. Then had such a weird attitude with me, like I was just a huge inconvenience being there. So I didn't even order, gone to 200 degrees and won't be returning to that cafe Nero ever again!

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Seb Fitzbright . 2023-10-17

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Pound drink from app. Nice.good quality.Staff nice. Very busy though. So you can wait. 50p carpark across road. Don't double park . Warden got me. Overall ok

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Epic Car Lover 1968 . 2023-10-09

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The toilets are not clean. A health hazard

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Bill . 2023-09-22

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One of the better neros in a nice location. Sitting out on the street in good weather makes for a great west bridgeford atmosphere. Lots of friendly regulars. Nero is better than the other chains anyway.

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Max Wilson . 2023-08-31

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A typical Caffe Nero. Friendly baristas, good coffee. Dogs welcome.

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Zed Zed . 2023-08-17

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The coffee shop is dirty , tables aren’t cleared often enough and has a table ever been wiped?? Is that too much to ask just clear the cups and lates and wipe the tables easy!!!

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Daniel Dooley . 2023-08-01

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Good cup of coffee. We even had a second cup.

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Guy Eatch . 2023-08-01

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Best Nero around, fast delivery, good quality, regular discounts, never missing items, friendly staff, good management, prices are affordable. My go to coffee shop.

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Daniel . 2023-07-27

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Good food, good coffee, good staff. Just could probably do with a few more of them as when we left they were queuing out of the door.

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Jonny Hall . 2023-07-13

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Great coffee, staff always polite and friendly. I visit here regularly

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Silvia Stoyanova . 2023-07-12

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Good coffee but coffee cake a bit disappointed with. Indoor and outdoor seating

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Bradford Haynes . 2023-06-17

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Love Neros best coffee on the high Street

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Mark Waddley . 2023-05-28

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Come here regularly/ Friendly staff. Good with the student discount. Tea and lattes are nice as are the shortbread and carrot cake pieces. Outdoor seating is pleasant. The chocolate cookies I would also recommend. For me though, slightly too expensive and queues sometimes are long. Also, too many slated caramel products - personally, I hate that flavour.

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AJC 04 . 2023-05-14

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Passive aggressive staff telling people to buy anther round or vacate tables. 20 minutes after arriving and having finished my drink was told the same. Make it a policy so there’s no ambiguity and people won’t feel as put out when bluntly told by staff with zero people skills to leave. Won’t be visiting again and would recommend revisiting this as a policy and telling people up front.

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Asher Stoppard . 2023-04-11

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Male staff member that was cleaning tables was making patrons feel very uncomfortable. Just 20 mins after being there, had only just finished our drinks and he very rudely advised we’d have to top up our drinks ASAP or get out. I understand when places are busy it’s difficult, but there’s ways and means of going about things and he was extremely rude - absolutely no customer service skills. There should be a policy for busy times if they’re going to go round harassing people. Very anxiety provoking and I will not be returning. As a separate point, when I was queuing to order drinks, the trainee barista was looking down scrolling on her phone whilst there was a queue of people waiting…

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emmadrayton . 2023-04-11

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We come here all the time and it's always busy and the staff are lovely

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Stephanie Littlewood . 2023-04-09

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Great coffee but every time I come in to get take away in the morning the male barista is so rude to me. There is no need to speak to me in the way he does, put me off coming back every time he does it.

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Molly Uren . 2023-03-31

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It's OK, girl that served me had a little attitude which I decided to by pass.

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Nina Allcock . 2023-03-24

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Lovely coffee and friendly welcoming service 😊

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Colin Wileman . 2023-03-24

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Always busy here, cosy upstairs seating, ideal for getting into a book, or even working hard (some power outlets available) Best chain coffee available in West Bridgford.

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Hannah Bee . 2023-02-25

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Long queues and staff working hard. 20 mins is a long time in a queue for a coffee. (Staff working non stop and very polite dispite the pressure)

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Andrew McPhilbin . 2023-02-25

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Love sitting upstairs😂 watching people come and go outside and a lovely coffee

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Pat Norton . 2023-02-22

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Coffee was good and hot. Prices are creeping up. This particular premises needs TLC and some basic cleaning. It was dirty in places

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Harry Burrows . 2023-01-21

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Would have been 4 stars but to many empty dirty uncleared tables. We were there half an hour not busy and not 1 table was cleaned

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chris kemp . 2023-01-11

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Lovely food and drink but visit spoilt by disgusting ladies toilet. At least 3 people told staff but nothing was done. It was 2pm and toilets hadn't been checked since 6.15am. Very disappointed. ...

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Judy Phillips . 2022-12-20

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Very noisy. Have to pay for oat milk etc

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Margaret Robbins . 2022-12-11

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Great coffee but sometimes hard to get a seat because of all the people working on laptops in there taking up tables

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Julie S . 2022-12-05

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Love Nero generally. This one is good. Always clean when I've been in. Coffee and food all up to standard.

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angelsky254 . 2022-11-27

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Clean, plenty of space, friendly staff

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Ali Sanaei . 2022-11-14

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Love Cafe Nero, wish there was one closer

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Michael Cottee . 2022-10-29

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Consistently great service from all the staff. I come here most weekends and all the serving staff are always friendly even when it gets super busy. Coffee is decent too

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Liam Wood Shots . 2022-10-09

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I came here twice and staff were rude both times most especially the Asian woman barista. I came here to have coffee not get a high blood pressure. Never going back here ever again! Disgusting attitude!

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Lala Bella . 2022-09-18

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Really nice drinks! Staff are always friendly here!

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Barnaby Richmond . 2022-08-28

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Raspberry Croisants the end yum

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Paul Pugsley . 2022-07-19

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Very busy but staff very efficient and service was good. Nice coffee!

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David MacDonald . 2022-07-12

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Better than Tim Hortons and cheaper than Start Bucks

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Zachary Zwanenburg (ZachZProductions) . 2022-07-08

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Good service with personable staff.

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Andrew Lingham . 2022-07-03

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Staff attentive. Bustling location. Too small for the patronage.

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Hannah Bee . 2022-06-16

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One of the most spacious Nero in Nottingham. Staff were very friendly too.

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R A . 2022-05-17

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Ordered The Batman Hot Chocolate- a limited edition hot chocolate. It was very well made with excellent decoration however staff service was slightly wierd. For example, we asked for water and they said that there was a water station, but if we needed a cup (I don't know, if there are cups there then no) and also told we couldn't order the hot chocolate with oat milk, but then she said that it was vegan anyway! While this probably doesn't make sense, the drinks were excellent but the staff needed a bit more customer service training.

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Harry Simmonds . 2022-03-14

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It's what you expect however staff are really nice.

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Sufyan Khan . 2022-02-21

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Our treat every Saturday. Highly recommended.

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Claire Adwick . 2022-02-07

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An overall nice place but it can be too noisy sometimes.

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Chris Chatzigeorgiou . 2022-02-06

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Friendly staff and great coffee.

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Andrea . 2022-02-01

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had a good coffee can take your doggie in.

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jean taylor . 2022-01-15

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Friendly branch of reliable coffee shop chain.

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Lotte Gardiner . 2022-01-06

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Great coffee and friendly staff. The fifth star is only missing because of cost. 15/12/21: visited again and sadly cappuccino was only warm and barista said it was because there is a lot of foam (there is always a lot of foam in a cappuccino). Seems to have slipped a little but it is close to Christmas.

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Angela Foxwood . 2021-12-15

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Early morning, this Cafe Nero is pleasant and spacious. At other times it gets overcrowded and can be claustrophobic. Staff team are very friendly and enthusiastic. Usual selection of eats, in the morning with plenty of fresh pastries. Drinks to usual Nero's high standard.

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Lawrence Flint . 2021-10-21

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* Pleasant and friendly staff. Barista was really nice and provided a very quick service. * There are two floors of seating inside and great outdoor seating for summers. * We ordered Latte, Mocha n Hot chocolate with whipped cream. Loved it all! * Their side salad tastes great too. ☺️ . 🔸Please hit like if you found this helpful. Thanks! 🔸Follow me for more.

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Shivangi Arora . 2021-09-14

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Just your typical Caffè Nero, very friendly and efficient staff.

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Noel Davies . 2021-09-09

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Nice nero's, friendly staff, nice little outdoor area for watching the world go by..

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Lee Reynolds . 2021-08-30

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Did not enjoy this caffe Nero at all staff were not helpful did not tell customers that it was card only no cash will not visit here again

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Caroline Allsopp . 2021-08-06

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Hard to get into.. its very busy.. the coffee is lovely..

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Sharan . 2021-08-03

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Better than a costa better than a Starbucks

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Azeem Bashir . 2021-07-15

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Good coffee and choice of cakes and pastries

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Carole Sprakes . 2021-06-30

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The powder used for nero chai latte iced isn't vegan, but thats all nero's

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Mark O'Neill . 2021-06-19

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coffee is too expensive. Must cost them peanuts to make

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Sophia Wickes . 2021-05-28

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Sadly, the barista could not make a dry cappuccino and was grumpy when I asked her to redo it. Toilets are grubby and had not been checked for 6 hours

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Trish clark . 2021-05-27

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Nice to be allowed actual cups and saucers again after only take-away cups for so long!

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Stephen Cox . 2021-05-23

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As good as ever, nice to have a little bit of normality

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Brian Gamble . 2021-05-22

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Great; fast, convenient, efficient, pleasant staff good spirit!

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Mike Stripling . 2021-04-25

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Can't go inside but tables and chairs on the pavement. Coffee beats other cafe's.

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Marian Bradbury . 2021-04-24

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Lovely café in Bingham square Great choice of takeouts Very friendly staff 😁

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ian mitchell . 2021-04-02

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Click and collect great coffee at nero

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LEE WALSTER . 2021-03-31

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Cafe Nero in West Bridgford centre is pretty much the same standard as every cafe Nero, in that it's good coffee and first class service.

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stephen fisher . 2021-03-25

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Best mocha ever. I rate Neroes the best!!😊

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Sally Wray . 2021-03-04

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Always fresh and inviting! Keep it up

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Richard Burrows . 2021-02-28

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Friendly staff nice place to meet up nice outside seating . ( Well when we can )

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John Beardsmore . 2021-02-11

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Ordered via the app for a ‘click and collect’ all worked as expected. App updated me once the coffee was ready and I could collect quickly from the store. The WB store has fantastic friendly staff and always great coffee. Ideally situated near the park.

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Tim Dobson . 2021-01-28

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Good coffee takeaway only. Good Covid measures in place.

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JOHN ASHMORE . 2020-12-22

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As always brilliant, great staff, welcoming, very well managed. Wouldn't dream of going any where else for my morning coffee. Great friendly welcome a customer for 16 years so must be good !!

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Amanda Gibson . 2020-12-20

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Just love this place always friendly staff

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Linda T . 2020-12-13

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Good service. Well distanced. Managed to get a seat indoors.

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Steve Mills . 2020-10-19

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2 floors of seating along with plenty outside. Great Central location. Unusually weak and luke warm Coffee today though so we won't be returning when there is so much competition to choose from in the town

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Chris Myers-Smith . 2020-10-18

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Excellent food, drinks, service and prices.

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Viral “V” Mehta . 2020-10-06

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Great coffee and ambience. Friendly staff

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Anne Lee . 2020-10-05

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Nice place, has plenty of indoor seating with more upstairs.

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Elliott F . 2020-10-05

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No one cleaned our outside table and very little non dairy option. Other than that, good one-way system and can order and pay from your table

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david norton . 2020-09-19

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