Caffe Nero in Glasgow City

I’ve noticed this before about Caffè Nero. The service starts to deteriorate about half an hours before they close. Today going in about twenty minutes before closing time they refused to serve any savoury food from the cabinet “because we’re closing soon”. (All the food is pre-prepared and requires at the most heating through.) On a previous occasion they didn’t want to serve coffee in a china cup for the same reason, only using paper cups. It seems reasonable to expect them to be open offering a full range of services until they are closed, rather than enter into a sort of twilight state where they are only half open, presumably because the staff can’t wait to escape the place at the end of their shift. Certainly makes a bad impression.

4 3 2 1 4.2 (540) Reviews All Service Meal Price hot chocolate7 clean7 barista6 toilet6 +6 Sort by Most relevant Newest Highest Lowest PATIENT X Local Guide·30 reviews·7 photos Dine in | Other | £10–20 When my wife and I entered Cafe Nero on Sauchiehall Street at 17.45pm yesterday which was not that busy, we immediately noticed that the tables were covered in empty cups and food packaging, the table we sat at had two cups left on it with …More Faisal Madanat Local Guide·133 reviews·2187 photos a year ago Dine in | Lunch | £1–10 Nero is still one of the most favourite cafes for me. Great coffee, great setting areas, great atmosphere, great sandwiches. I always try the special drinks, and I got gold stamps and many gifts like 3 or 4 additional stamps. Highly recommended …More Video 1 in review by Faisal Madanat Photo 2 in review by Faisal Madanat Photo 3 in review by Faisal Madanat Photo 4 in review by Faisal Madanat+12 11 Dàibhidh MacLean Local Guide·10 reviews 2 weeks ago New Takeaway | Other | £10–20 Barista (lone working) Saturday at 15130, did EXTREMELY well coping with the huge demand. Coffee was superb, he was extremely polite, and courteous. All given the extreme pressure he must have been under. Truly deserves a raise. …More Zeynab Bahrami Local Guide·22 reviews·126 photos 6 months ago Takeaway | Other | £1–10 Service was amazing especially Ross he’s really nice and friendly,we bought just takeaway coffee and smoothy he served us very nice 👌 …More Photo 1 in review by Zeynab Bahrami Photo 2 in review by Zeynab Bahrami PATIENT X Local Guide·30 reviews·7 photos Dine in | Other | £10–20 When my wife and I entered Cafe Nero on Sauchiehall Street at 17.45pm yesterday which was not that busy, we immediately noticed that the tables were covered in empty cups and food packaging, the table we sat at had two cups left on it with sticky dried spilled coffee stains, we placed them on another dirty table. the staff were lovely serving my wife at the counter, but it took the female staff an hour to eventually clear the tables, not once did she wipe the tables thereafter, it was only at near closing time she did use a spray bottle. The tables should be cleaned at all times and floor swept up of food droppings, the leather club chairs were badly worn and torn on the arms. What a tip, disgusting. As a retired Manager I am shocked at the lack of cleanliness and hygiene, please train the staff to ensure premises are spotless and any worn seating is replaced by Management. I have given five stars as the staff were friendly and courteous, but it seems to be a pattern in many coffee shops and restaurants who employ young staff who do not know how to maintain high standards of cleanliness.

23/08/24 Popped in for a quick coffee and was greeted by two lovely, friendly young women. They brightened my day with a bit of funny banter! I'd definately pay this place a visit

Excellent 👌 coffee and great Scottish 🏴󠁧󠁢󠁳󠁣󠁴󠁿 staff , brilliant hospitality , very knowledgeable and friendly, they are a credit to the company, Becka and Julie

We arrived for a quick coffee at 1405hrs, I joined a lengthy queue with only two people serving extremely slowly due to chatting to each other. While waiting to be served the staff discussed covering each other on a Saturday and complained about Cafe Nero staff welfare policy, as their manager showed concern for staff working two days consecutively while others worked six days consecutively and no concern was shown for them. I was eventually served at 1435hrs. On going to the ladies there was only one disabled toilet available for all customers. The toilet was filthy and disgusting state. Please see attached pictures. Will never use Cafe Nero again!

Lekkere kop koffie. Je moet wel zelf de tafel eerst leegruimen voor je kunt gaan zitten. Zelf even je koffie bij de bar bestellen en naar je plekje meenemen. Muziek stond enorm luid. Wel erg gezellige sfeer.

Usually we like to frequent independent, not chain, stores of any type. But Caffe Nero is an exception! Each store has hit the spot, for service, comfortable setting and good coffee/espresso drinks. The vibe is a cross between Parisian cafè and 1960’s coffee house, a sweet combination. The small one here by a mall pleasantly exceeded other Caffe Nero’s.

I have been coming to this on a regular basis.prior to starting work. I noticed two days in a row the floor is dirty and hasn't been washed as there has been a spillage mark on the floor and still remains to be there ! It's 8.30am and the floor is full of crumbs as well as some of the chairs ! Very dissapointed in the cleanliness

Nice setting and rarely overcrowded. Annoyed that the barista asked me if I wanted a different blend as if it was no big deal so I said yes, to then see that it's an extra 30p. I said 'oh is it extra' to which she replied 'Yeah, is it a problem?'. Embarrassed, I said no as it was only 30p more. I purposely sat next to the serving area and heard her ask the exact same question to every other customer not mentioning the price.

This place is stinking.From dirty tables to dirty windows.Appalling.Service extremely slow.Avoid if you can

Brilliant coffee and sandwiches. Great customer service and relaxing surroundings. Prices on par with similar establishments.

Preferred this visit to my earlier one in Costa but there is not much between them. To be honest the quality of the coffee should be consistent regardless of where you visit. This cappuccino seemed to be stronger than before which is the way I like it - sometimes you get them too milky and frothy.

Very busy and hard to find somewhere to put down a cup due to all the dirty dishes on the tables. But very friendly staff and superb Cappucino.

Nice place to relax for an early morning coffee with one of their toasties. Comfy furniture and pleasant music to suit the time of day. Pleasant staff

I just popped in for a quick one, friendly service and enough room to grab a seat. Great location and outside seating was available, sunny day!

... to enjoy a cup of tea or a fine cappuccino - and, last but not least, a tasty slice of carrot cake. Interesting neighbourhood with a lot of majestic Victorian buildings to take pictures of.

As always Cafe Nero serves a nice strong flat white coffee just the way we like it served. Service was excellent and efficient.

Went today. Got great coffee nice fast service. And met a legend called Sam Smith who's train got cancelled. Bad luck bro.. Safe travels till we meet again.

Nettes Cafe mit guter Auswahl an Getränken und Snacks. Das Personal war großartig und freundlich! Besonders gut auch für ein Frühstück geeignet.

Visited here for a break and a coffee, we both had flat whites which was nice and strong but could’ve been served hotter. Had a couple of comfy chairs at the window watching the hustle bustle outside.

You come here if you're in a hurry and want coffee and it's the only place around. Could be worse, could be a lot better. It is what it is.

Das Caffe Nero steht im Herzen der Innenstadt von Glasgow in der Nähe der Buchanan Galleries. Das Angebot an Speisen...

Very poor experience. Not enough staff to keep the queue down or clear tables. Dirty plates and cups everywhere and the coffee was bitter. Time to plough some of the profits into employing more staff. Avoid if you want quick service/ a pleasant experience.

Eine Filiale einer jener Ketten, die die Städte mit dem fast identischen Angebot überfluten. Scheingemütlichkeit, die vom Ambiente für ein...

Always friendly, same brews on offer in every city. Surrounded by the calm sky blue logo, Cafe Nero does what it aims to do best, simple coffee.

Estuvimos comiendo uno de los bocadillos preparados que tienen, que están sorprendentemente buenos. El personal fue muy amable y el...

Planned to lunch at the Willow Tea Room but it's closed for refurb until summer 2018 so visited Cafe nerro next door. Excellent coffee and brie and bacon panini served by cheery staff. Bit of a trek to the loos but clean and tidy when...

Stopped in to have a coffee on the way to the train station, thoroughly enjoyed the experience, staff were busy but very pleasant & the coffee itself had a lovely deep flavour

I've never had such bad coffee as today. What went wrong? I've visited this branch so many times and, although very busy, most things were fine. However they got it so wrong this time. Order #1 : Medium size, single shot, extra hot latte =...

Wir waren leider sehr unzufrieden bei unserem Besuch. Wir hatten uns beide eine heiße Schokolade bestellt bei einem nicht allzu...

Twice have my wife and I been into Caffe Nero at this location to sit down for a hot chocolate and dessert. The first time we entered the line The second time we entered, just yesterday, we stood in the line for 5 minutes without...