Caffe Nero in Camden

Habiendo llegado temprano para mi vuelo aproveché para sentarme en el Caffè Nero aquí en el aeropuerto de Luton en la entrada principal. Yo estaba feliz con mi café y comida a pesar de que la niña no era tan servicial en el mostrador. Mientras estaba sentada aquí vi a la misma chica cometer un error con la máquina de vapor de café que hizo estallar café líquido caliente y espuma en el aire sobre la pared que rodea su área de preparación en el área de estar en todas direcciones. Un pobre desafortunado cliente inocente sentado al otro lado estaba cubierto de salpicaduras calientes de líquido que llovían por todas partes, con suerte de no golpear a nadie más. Fue tomado por sorpresa y en shock gritó con fuerza. Estaba bastante angustiado ya que le cubría de pies a cabeza. La chica de detrás del mostrador estaba al tanto de lo sucedido pero no se disculpó y en su lugar el pobre cliente tuvo que encontrar algunas toallas de papel e intentar en vano limpiarse. Se fue molesto. Todavía no habiéndose disculpado el miembro del personal de Caffè Nero procedió a reírse mientras se alejaba. Ella no hizo ningún esfuerzo para limpiar después. Comportamiento desagradable y poco profesional de esta chica. Esto ocurrió la noche del 22 de septiembre. Por favor, revise su personal Caffè Nero . No lo suficientemente bueno...

Very disappointed, long time waiting, coffee wasn’t good, ask for another, same thing. People who were with me also had complaints. Didn’t stay there, went to another place. Will never get back.

I'm sorry but I won't use this again paying nearly £20 for coffee and food went to get a seat in the seating.area and was surprised by all of the seats being taken by people lying down asleep shoes off and smelly feet all over how are we meant to eat in this situation. I reported this to the staff who said they would deal with it but after waiting 10 minutes and food being cold we gave up... The people lying down hadn't even ordered from Nero but we have to suffer as paying guests won't be using Nero again in any location after this experience

Personale scortese. Evitate, passate oltre! Saremo stati sfortunati ma è stata davvero una spiacevole esperienza, volevo uscire sbattendo la porta…

Very dirty, no customers but table and floor dirty. Toilets were worst. Could not finish my coffee, would feel better at the bus station.

Great coffee and the service was also excellent. Fast and with all extra requirements, great customer service from Shannen, a nice barista, what even if she was busy didn't drop the quality of the service. Well done Luton Caffe Nero!

Seeing the recent bad reviews, I beg to disagree and hope I wasn't just a lucky exception. After traipsing around for a few hours, my feet were hurting, I needed to sit down, have a drink and a bite to eat. This branch near UCL and London University is a bit bohemian, with mismatched sofas, chairs etc. And yes, the tables were a little untidy, as they are understaffed. But it had still a cosy feel, and we were lucky to find a table. I had a look at the cakes, but they didn't look too inviting, a bit old and dry. So I chose a rather large Brie and tomato focaccia , and ordered two cappuccinos. After a few minutes I went back to check on my order; to my delight the very pleasant, helpful and cheerful assistant had actually warmed up the bread, and was plating it with two sets of cutlery. Well observed by the young lady! The focaccia was actually lovely, warm and slightly spicy, better than expected. Coffee was good. Prices are typical for the West End, a bit expensive, but not extortionate. We were quite happy with our short break.

Worst customer service ever, dirty cups and cutlery. Old furniture and rubbish on the table. Toilet was horrible. Would not recommend to anyone. Instead go to small independent shop or Starbucks and Costa.

Bought skinny latte from here and it tasted so horrible. It tasted more like very strong black Nescafé coffee. Nero used to be my go to place for mochas and lattes. Not anymore

Yesterday the fat guy in Caffe Nero earls court told me to 'Get a Life' after he made a mistake with my order. I asked for Salted caramel and he was adamant it's Caramel Shortbread. I don't want any freebies from you Caffè Nero because I am so traumatized and will never ever return. I have it on video FYI. Will share it with Starbucks Costa Coffee for their staff training. Check your camera in store if you don't believe me.

I went to the Malvern branch on Friday 30th sept, there were only 2 Male staff working, and boy were they working hard. A member of staff had called in sick and no replacement member came to cover. The tables were full of dirty cups etc, food in containers waiting to be put in chiller, and milk in crates waiting to be put in fridge. The que was to the door constantly at no time did they have time to do any of these jobs. Under this extreme pressure they not fail to kindly reassure and apologise to the customers. They worked so well and I want to especially give a massive amount of praise to the Trainee Barista DAN, he was simply the most polite hard working member of staff I have ever seen and he just dealt with the pressure a big credit to Caffe Nero big time

The first one I was served looked like an coffee with hot milk. Second one no better, wish they would take more pride in making coffee.

Omg Cafe Nero do something about your cafe on Wellington Street Leeds - it's filthy! Without doubt the dirtiest, most unhygienic cafe I've ever been in. Apart from the floor and tables being filthy the toilet which was signed as having been regularly inspected, had faeces around the rim. Disgusting. Furthermore the gentleman serving made us wait until he'd finished his conversion with another member of staff before deciding to even acknowledge us. This cafe is a health hazard!

Had a good cappuccino..good place to be and spend some time.. good snacks and bakery are also available..

Today morning(10:30am) at Medawall shopping centre (Sheffield) one of staff member was so rude and unrespectful ,as she ignored my orders and pass to other customer, I asked her( you didn't do my orders?) she didn't even apologise and so replied (what do you want!!!) I left the shop immediately (so frustrating 😫)...

Having visited Caffe Nero in Eastbourne most Saturdays for over 10 years, my husband and I find it such a shame that the staff are no longer welcoming. They don't listen properly to the orders, so we have to repeat ourselves at least twice each time. They are slow and the tables aren't cleared very quickly. The staff look so miserable. Surely they should be trained on customer service to at least be a little friendlier.

Visited Nero in Ringwood this afternoon. The place was dirty and tables not cleared. Service was terrible and so slow. Didn’t have anything complicated to drink but it took ages to make the drinks. My drink was wrong but I had waited nearly 15 minutes to be served and I couldn’t be bothered to take the drink back. Behind the counter also looked untidy and dirty. Second visit in the last 2 weeks and it’s been the same on both occasions. Such a shame as it was previously so good.

What a shame!!! Racist lady and male staff!!! They look at me with disgust as i ordered my drink I didn't drink it !!!

Excellent food and drink as always and despite being v busy, Louise managed singlehandedly with no diminution of quality or attitude. The company should reward her.

Good service. Nice biscuits. I just wanted something to go with my coffee. Love their ginger biscuits! Quiet but the it was a hot day and everyone was outside!

No habiendo estado en Cafe Nero desde antes del cierre (¿y luego solo el terrible Nero's en T 5?), Entré en su tienda en Festival Place, Basingstoke, ayer para mi tan necesaria solución de café con leche y estaba TAN contento de ver que todavía hay personas que se preocupan por los clientes. ¡Gracias Dios! !Tanto DANIELLE como especialmente LIAM fueron amables, profesionales, accesibles y me ayudaron a explicar su aplicación para asegurarme de que transfiriera puntos de tarjeta y continuara recibiendo ofertas regulares. Tampoco hubo colas, ¡siempre una ventaja! !He trabajado en la industria del servicio al cliente durante más de 30 años. Establecí estándares de trabajo increíblemente altos tanto para mí como para los clientes y fue brillante ver a otras dos personas que realmente se preocupan y se enorgullecen de lo que hacen. ?¿Tengo que admitir que generalmente le compro mi café a uno de sus principales competidores? pero, sinceramente, cuando vuelva a Basingstoke, me dirigiré directamente al Café Nero.¡Excelente y fantástico servicio! ! ? Ambos son un gran mérito para su organización. ¡Muchas gracias! ! ? xx

Comencemos diciendo que Nero hace el mejor café de las principales cafeterías del Reino Unido por un kilómetro y medio.El servicio en Nero suele ser lento porque no tienen suficiente personal empleado y no delegan roles. Esto significa que una persona necesita hablar con el cliente, tomar el dinero, preparar el café y preparar cualquier comida.En Pret delegan, de modo que una persona hace el café y solo lo hace. Esto hace que el servicio sea mucho más rápido.Este Nero en particular es el más lento del mundo en términos de servicio. Horrendo.

Very lovely staff, I been there with my friends, we had a really good time, ❤️ friendly staff.,,,,,,

Personal grosero, mal entrenado y tiendas sucias y que necesitan una revisión importante. Tuve problemas con ellos en su sucursal de Darlington, pero no encontré la manera de contactarlos o dejar comentarios. Cuando una cadena alimentaria importante apaga los datos de contacto, generalmente se debe a que están llenos de quejas

Despite a lot of negative reviews, this branch is fine for a quick coffee. Tottenham Court Rd at lunchtime is rammed, and I was just grateful to be able to sit down with a decent coffee !

Café de mal sabor, servicio desagradable y muy mal servicio al cliente en la oficina central en Londres. He tenido más de 7 malas experiencias en diferentes sucursales de Caf Nero y no obtuve ninguna respuesta positiva ni ninguna forma de compensación del equipo de servicio al cliente en la oficina central en Londres. No soy machista pero la verdad es que más del 95% de las mujeres baristas no saben cómo preparar una buena taza de café, especialmente Mocha. Algunos de ellos también tienen mala actitud. Dejaré de ir a Caf Nero, eso es seguro.

I read on change.org and in the local paper about this below. Absolutely shocking that they refused to serve a blind man who wanted to sit outside with his dog. They actually refused to give thew dog water"

Estaba muy decepcionado con el pastel de capuchino, esta vez. He tenido esto en numerosas ocasiones y suele ser muy húmedo y de sabor fresco. Sin embargo, después de contarle al barista sobre el pastel, todo lo que pudo decir fue que solo lo había puesto 45 minutos antes. Bueno, para mí no importa si se apagó 5 minutos antes o 5 horas antes. Si es dificil es dificil En lugar de disculparse, me hizo sentir como si estuviera mintiendo. Finalmente me dio un reembolso y me senté a tomar mi café, pero estaba tan molesta por la forma en que me habló, no podía y me fui sin beber.

Norwich - frente al mercado. Llevo años llevando a mi perro pequeño y muy bien educado a los de Nero. Siempre me he sentido bienvenido. Hoy no. El barista se ofendió por sentarme en mi lugar habitual y me pidió que me moviera. Quería decirle que a menudo me siento allí y que el perro está debajo de la mesa y NUNCA hay problemas. Me pidió que me sentara en otro lugar, ya sea en un rincón abarrotado (¡fuera del camino!) O luchando escaleras arriba con el perro y la parafernalia. Convenientemente amonestado me escabullí hacia esa esquina. La mesa estaba llena de tazas de café usadas, 2 bandejas y varios platos. Él vino a limpiar la mesa. Le sugerí que pasara más tiempo limpiando que regañando a los clientes. ¡Me llamó, 'un hombre triste! ’- mmm. . . Muy profesional, pensé. Nunca volveré aquí de nuevo.

At Cafe Nero red zone at the above retail park...visited here quite a few times and always greeted by great staff..quick efficient service always...well recommended..

I wanted to get a cup of coffee, but waiter decided to serve another client came after me. The waiter roughly said that he serve other clients. After that I left

Esta mañana he visitado la sucursal en Puerta Preston Fisher Hill, señorita que me atendió fue muy grosero. Yo pedí una para llevar croissants y me preguntó cuántas bolsas necesito. Me confirmó que sólo uno, entonces ella planteó un poco de voz y de nuevo preguntamos: ¿cuántos sacos necesitas! ! ! Obviamente si pides sólo un elemento que cabe esperar sólo una bolsa? Estoy equivocado? ? ? Entonces operadora este croissant de ponerlo en bolsa y piedra en mí como yo sería un perro y solo dijo - está bien. ok! ! ! También había dos hombre de pie y esperando para pagar un café y ella también dijo en tono no muy apropiado nivel - no te sirve en este hasta sus otros - hasta! ! ! Creo que su servicio de atención al cliente muy bajo. No soy un perro, soy señora embarazada y no merecen una actitud como ésta. Si esta señora de tener un mal día mañana ella debería tomar.

Este es una rama pequeña de Caffe Nero pero tiene asientos al aire libre y es ideal para algunos refrescos rápido. Me paré a desayunar - avena muy sabroso con miel y un capuchino y me servido por un personal muy amable. Sentado en la ventana delantera se puede ver el mundo pasar mientras se relaja con un buen café.

コーヒーが安くておいしい。店内は少し狭くて雑然としていますが、地元のサラリーマンが多く静かでした。コーヒーのカップもオシャレ。

Las imágenes en esta página son de Caffe Nero's a 239 - 240 Tottenham Ct. Rd. , y la mayoría de los comentarios parecen ser sobre ese, no el de 79 Tottenham Ct. Rd. Esta es una opinión de 239 - 240 Tottenham Ct. La carretera. La decoración y los asientos son agradables y acogedores. El café es bueno El personal cambia a menudo y actualmente el personal es desorganizado, antipático y grosero. No vayas un domingo por la mañana. Nunca abren a tiempo. La puerta de al lado se abre una media hora antes.

E' stata la nostra scelta per quasi tutte le colazioni nei giorni che siamo rimasti a Londra. Eravamo in un albergo lì vicino e, tra le varie soluzioni, questa è quella che ci ha più convinto. Dolci buoni, prezzi nella media delle catene analoghe, possibilità di scegliere la dimensione del cappuccino, ambiente carino e confortevoe. Purtroppo il caffè, come sempre a Londra, non era buono, anche se mascherato dal latte del cappuccino, ma non è stata una sorpresa

Estuve en el Café Nero en el Southbank de Londres ayer. El lugar estaba en mal estado y sucia. Sólo hay un wc compartido/mujeres hombres y por lo tanto siempre había una cola de por lo menos 3, cuando llegué allí el piso era un desastre con papel y no había papel higiénico. Esto es inaceptable en un concurrido Café de Londres llena de turistas extranjeros. Al final de esperar y nos fuimos.

Em pleno coração da City. Funcionária pouco colaborante. Com uma dose de café servia 2, por isso a quantidade apenas tapava o fundo da chávena, literalmente. Valeu pelo WC

ロンドンのどこにでもあるコーヒーチェーン店。特別美味しくないけど、のどが渇いたときに気軽に立ち寄れて便利。

Ambiente socievole e caffè di buona qualita nelle vicinaze di una piazzetta con piccolo centro di street food. Buona scelta dopo un piatto di lasagne dal vicino Italian street food..

i'm consulting at UCLH and popped into Nero few times... each time I got very slow service, but today was so bad, it prompted to write about it. 1) service was slower than usual, queue built up behind me very fast 2) amateur barista entered my bill as eat-in and didn't know how to go back and refund the difference 3) another amateur barista didn't know how to apply my UCLH discount 4) mini pannetone was toasted full (not cut in half), and finally the pan au raisin I paid for was no longer available (last one was given to another customer) and i had to another 5 minutes for baristas to work out how to refund pan au raisin... overall very very amateur service.

Este lugar me recordaba a Starbucks en cuanto que ofrece un ambiente relajado donde podrá disfrutar de café y amigos. El espresso macchiato dio en el clavo después de un largo paseo por el Strip.

Caffe Nero es una gran cadena, por todas partes había visitamos un Caffe Nero. Ofrecen una tarjeta de miembro, comprar muchos productos y reciba GRATIS una taza de lo que sea. Todos estaban muy ocupados con un buen servicio y productos.

Je voulais prendre mon petit déjeuner dans un pub mais ils n'ouvraient pas avant 8h. Je me suis rabattue sur le caffè nero, juste à côté. Ambiance chaleureuse (les canapés font penser à Friends) et bon petit déjeuner.

Caffe Nero offers the most tasty coffee out of the coffee chains in London (Pret A Manger, Costa etc.). They also offer the best seating and hosting designs and comfort.

grabbed a coffee and raisan and oat cookie but the two female staff members didn't smile say thank you or acknowledge my custom. I felt like I was an inconvenience to be there,

Excellent decorations together with good customer service. I used the brach located in Covent Garden, Soho and London Bridge, all very good

I visited the Euston Nero this morning before making a business trip and as I walked in the queue was ridiculously long, however as soon as I joined the queue I was greeted by a staff member who asked me for my order. The queue went down very quickly and the team worked really well together to ensure all the customers were happy. As a customer service manager myself, it's nice to see such great teamwork and service.

It seems like there are a million Caffe Nero's in London. I can't say this particular one stands out as being better than the others, however it serves a good cup of coffee and that's about all I want at a coffee house.

コーヒーブレイクに利用しました。レーズンのパンとカフェラテを頂きました。スタンプカードもあるみたいなのでまたコーヒーブレイクに利用したいです。

グッジストリート駅近くのチェーンのカフェです。良くも悪くもチェーンですので、休憩等には最適です。カフェオレで1時間くらいは滞在できました。混んでいなかったというのもありますが。

So impressed this morning at 0730 eith staff gping through the queue and taking orders for coffee without having to write them down. This meeant by the time I collected my coffee my panini was already toasted saving me time. Wish all cafe neros were run that well.

Nous allions tous les matins prendre notre petit déjeuner au Caffe Nero du 126 Tottenham court road.Très joli petit café où le personnel est sympathique. la déco du café ressemble à une brocante. Très original !!!Nous prenions 2 thés à la menthe, une petit bouteille jus d'orange et 3 grosses viennoiseries pour 12 livres environ. Prix très correct et les viennoiseries sont excellentes.A recommander !!!

Nice and quiet one. Quite spacious I will have to say, compare to all the Central London ones when you can sit comfortable in the sofa, this one you will be able to do!

Called here several times while visiting London the staff are fantastic so friendly and helpful.The drinks and food are excellent value for money.

Gestito da due italiani, il locale fa parte della famosa catena di cafè. In questo locale si respira una buona atmosfera, luci basse, wifi gratuito, prezzi contenuti e frappè deliziosi.

Ordered a skinny hot chocolate and granola cake bar. Absolutely awesome.Fresh granola bar and the hot chocolate nice and hot and just right.There. was no residue at the bottom of the cup and it just tasted like proper hot chocolate which I haven't tasted like this for a long time.Worth the visit and judging by its busy period must be good due to its product.

I have never had a poor coffee here and drinking black Americano with extra shots means that you certainly taste your coffee!Yes there are queues but the well trained staff move customers and their drinks through quickly so do not be deterred by seeing a queue. Staff efficient and polite.

Quite pleased with this little cafe. Friendly staff and good service. Toasted sandwiches very very tasty!

for a coffee and a click into the cloud.the coffee is more than o.k., tap water included. free wi-fi and a realy good service.my favorite appraisal is the possibility to stay in this cafe so long you want despite just surfing and not ordering coffee.its my favorite caffe.