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3.0

Based on 84 opinions finded in 1 websites

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Nº 612 in 828 in Blackpool

Nº 146 of 177 Other cuisines in Blackpool

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor843.0

comment_iconOpinions

Shocking cafe being local thought what holidaymakers would make of the dirty conditions. Only been a short time and they decided to close locking doors and trying to usher people out. I have read previous reviews and I am surprise Blackpool council have not got involved.

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Ronald L . 2024-09-03

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Inflexible and grumpy staff. Poor choice of vegetarian food. Burnt toast. Toilets unclean. They don't like people using them.

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Guide51350325094 . 2024-08-10

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Came Sunday for the Manchester to Blackpool bike ride. We came indoors because my son is Autistic and was overwhelmed and it was slightly spitting. He has having an quite meltdown where he sits curled up and the Manager came over straight away telling him to put his feet down... upon my advising he wasn't doing it on purpose he's Autistic she walked away muttering "f*****g kids" Rude and pure ignorance!

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Jeni Gill . 2024-07-14

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Rude, ignorant staff. Didn’t even listen to our request before snapping at us that they ‘don’t do swaps’. Didn’t like her attitude so left and went elsewhere where we were greeted by friendly polite staff who were happy to oblige with our request of no hash browns on the breakfast. Didn’t think that was too much to ask.

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Jo . 2024-07-07

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Visited an exhibition at Solaris. Really lovely bacon butty. My cappuccino wasn't a cappuccino but I didn't complain. Then the manageress appeared, told me to move because a family with a dog wanted my table and made it clear they were far more important. She then shouted at a man for using the disabled toilet. Clearly they woman. Clearly this mad woman hasn't heard of hidden disabilities. I then saw her speak to at least 3 other people like they were dirt. The contravention of the disability act and whichever council policy this goes against is enough to oust her surely. Awful experience, won't be back.

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John W . 2024-05-06

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I will never go back. The franchisee/manager is so rude. She is enough to ensure that I will not go back there however hungry or thirsty I might be. It seems from other reviews that she wasn't having an off day, but is pretty much known for her bad attitude. Maybe Blackpool Council should take a look at who they have running a cafe in their beautiful and historic Solaris Centre.

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Blizzy22 . 2024-03-31

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Usually happy with the service at Solaris and have reviewed very favourably on other sites -but not on this visit unfortunately. Asked if a substitute for beans could be made ( anything ) the staff member serving me turned to the owner who had a face like thunder -asked her and she abruptly said “ No” without looking at me, - although I was inches from her and walked off! Actually felt like walking out at that point! Staff member looked totally embarrassed!! Felt like owner didn’t give a hoot about her customers !!

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Rosalind B . 2023-08-13

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Arrived at l5,:20 asked for 2 coffees to be told not serving any more hot drinks. Asked for Gaf cake or biscuit and she picked up a pack of Mrs crimbles cakes slammed on counter stating that's them. 2 bottles pop bought and never will return. Awful

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Jennifer R . 2023-08-12

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2.50 for a bottle of diet coke this is appalling . Table was dirty and dated. Assistant's serving food looked like they could do with a good wash. Did not order food when seen the hygiene paid for overpriced drinks and left.

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BARKING65 . 2023-04-28

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The staff and food is excellent, however the manageress / owner is absolutely ignorant it’s a wonder the place has any customers. They call her Simone , and other things under their breath! A cold windy morning totally ignoring customers she opens all the windows saying in a loud voice by law we have to have ventilation! Absolute rubbish it’s not the law to make your paying customers feel uncomfortable. This woman wants to seriously look at her attitude because it’s appalling .

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PaulM920 . 2023-02-03

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I travelled for a meeting and visited cafe C. Food and staff was fine, slight wait but nothing major. The “management” was rude to staff and shouted at staff especially a very young member of staff in front of me and the other customers. This made the employee and customers very uncomfortable. Males at the meeting was told they was not allowed to walk though the cafe to use the restroom and was to leave through the front entrance and to walk around the back of the building to use enter another door to use the toilets. If management is reading this, you should be ashamed and I hope you start treating your staff staff with some respect. If not I hope they find jobs where they will not have to tolerate your shocking and unprofessional attitude.

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bethanyw859 . 2022-07-16

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Great prices for fresh food Lovely staff friendly atmosphere always chatty and smiling. Enjoy visiting here. Dog friendly and very clean.

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Simone G . 2022-07-10

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I visit the solaris centre at least 1 once every 2 weeks, the food is excellent, good variety, nice sized portions, always fresh & tasty. The staff are really welcoming & accommodating, very clean premises, my grandchildren love going there plus the family pooch can join us , nice place for whole family, give it a try, I am in a wheelchair and find no issues inside or outside the cafe both very accessible

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michellem19452012 . 2022-06-01

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Visited for a family event. Great venue. Staff very helpful and welcoming. The manageress went out of her way to provide a gluten free meal for one of our group. The food was really good - and the scones were amazing! Highly recommend.

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Shelia C . 2022-04-15

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The place was so smelly of grease food. Making everyone wear masks to go and it was not law at The time. And yet staff walking around with masks on the heads. So whats the differents with customers. Would not visit again.

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A6396VBtracyt . 2022-01-24

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I don’t quite know who the manager thinks she is but her people skills are practically none existent. From the very second me and my family walked through the door she was rude. I witnessed the same towards other customers too. The other staff were all very polite and friendly but the manager wow! About as much personality as an old boot. It’s the sort of ‘I’m better than everyone’ sort of attitude, you work in a small cafe in Blackpool, get a grip!

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andypN5218HK . 2021-11-12

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Obnoxious, arrogant, bombastic manager who delights in upsetting customers. My first and last visit.

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Keithloo . 2021-11-04

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THIS IS FOR THE CAFE. I was literally and publicly shouted at for entering without a mask. Fair enough, I obeyed their rules (even though it's supposed to be personal choice) and donned a mask and used sanitiser. 4 seconds later I unmasked as a sat at a table. I had soup which was cold and so I asked for it to be heated up. It returned barely warm. I dare not complain again lest I should be shouted at again. I tasted my green tea, which wasn't green tea but some sort of lemon drink. Meanwhile, the table next to me was brought the wrong meal which had to be taken away and a lady was ageing waiting for a sandwich which had been forgotten about. The cafe manager displayed notices asking customers to be 'humble '. As a customer, please may I ask the owner and staff to be humble, less arrogant, more polite and helpful, improve the service, quality of food and learn how to spell.

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Keithloo . 2021-11-03

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Plenty of notices to follow covid guidelines but young girl behind counter eating cake and never washed her hands afterwards ok she was on the pot wash machine but still needs to wash hands after touching her mouth

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N472BNjant . 2021-10-30

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Not often I would leave a bad review but this place has seriously annoyed me to do this. Having never been to the cafe before we had no idea that it was a one way entry/exit and the door we went In through was the exit ( no sign on outside saying no entry) so that was the start of the rudeness we had to encounter, the lady shouted over that it was a one way system and we’ve come in through the wrong door and didn’t have face masks on so after a few minutes of fumbling around in bags for masks a kind gentleman customer pointed out to us that there were some in the entrance so we then exited the building to enter at the correct door. We put our face masks on and then waited to be seated after a minute the same woman who told us off said that you find a table then order at the counter so we went to sit at a table only for the same woman to then say we couldn’t sit at that table because there was a function on and that was for them!!!!!! At this point I just thought forget it and told her we’re leaving to which she snatched the menus off us and screwed them up. I’m still gobsmacked by the whole events of it even 6 hours after the visit. Wish I’d have read the reviews before going, looks like it’s not the first time people have had this sort of treatment there.

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jeremybP4101EY . 2021-10-27

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On a cold blustery day walking the dog with a friend decided to call in for a coffee. As we had the dog we took our coffee outside. The lady running the cafe (Simone)called us in to say the they have designated tables for dog...

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dunesdeb . 2021-10-05

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We each had a cream tea which was excellent. We had to book in advance which meant that the food was freshly prepared. A table was reserved for us for when we got there. The staff were very friendly and attentive. there was unlimited tea...

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Quest812756 . 2021-09-14

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Popped in for a drink on our walk home mid afternoon Saturday. Door wide open, several tables occupied. As we walked in a lady behind the counter shouted over that we needed to wear masks. No problem at all, and whilst we didn’t have masks...

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Plane_Talking_Travel . 2021-09-11

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Nice building with friendly reception staff.Diferent kettle of fish in the cafe, the staff on the counter nice and cheerful and keen to provide good service. The cafe manager however I found to be rude and beligerent. shouting over a tabue and cafe floor for...

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phildnb . 2021-09-08

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Popped in here for a drink and piece of cake on a walk along the prom. I cannot stress enough how appreciative we were of how great this cafe was with ensuring masks were worn and hands sanitised, despite some customers being really rude about...

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kayshee2018 . 2021-08-26

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Full English breakfast with pots of tea was superb. Hot and tasty, best breakfast for presentation, selection, taste and value. Defo worth a visit and all the staff are friendly and very quick service.

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_bobarrowsbfc . 2021-07-25

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Wow what a gorgeous afternoon tea, the freshest, tastiest afternoon tea in Blackpool!! The cafe is modern and airy and well worth a visit during your visit or for residents who haven't yet tried this hidden gem 💎 Thank you to all the lovely staff...

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133flowergirl . 2021-07-14

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I cannot stress this enough, DO NOT WASTE YOUR MONEY IN THE CAFE AT THE SOLARIS CENTRE! Cheap, poor quality food and rude staff!

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Odyssey47066706180 . 2021-06-24

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A member of staff (blond haired lady) was so rude to customers that I am surprised she is employed especially with her discriminatory attitude. She tried to usher disabled people out of the cafe as if they were lepers as she did not want her...

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chadbJ1634JQ . 2021-06-07

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If I could have given 0 stars I would have done! Popped here the other day to get a quick bite to eat and a coffee with my dog. We chose our table outside and I went inside to request a menu. The lady at...

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Tillee91 . 2021-06-07

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All though we did not book. We were asked if we did book when we said no. !!! We were completely ignored ln the end we walked out. Staff extremely rude. Dont know how they keep going . I Shall not be going again or...

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ijm174 . 2020-11-04

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Went in for a take away coffee. I had a daisy lanyard around my neck so was not wearing a mask. When I was screamed at across the cafe by a member of staff that I should have a mask on and I couldn’t come...

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vickywO6740XP . 2020-10-11

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We have been coming to the Solaris for a few years now & should have really wrote a review sooner but better late than never! It’s a lovely quiet cafe with a nice atmosphere & I can’t believe how reasonable the food prices are! Plus...

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lout646 . 2020-09-21

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Very rude manageress.... Walked in with my daughter to eat in , and went to order at the counter , could see no signs saying table service and the manageress very loud and rudely said we should be wearing masks. I asked her how do...

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Deborina5 . 2020-08-10

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Very good little cafe just off the promenade. Prices are very cheap and hot drinks, snacks and hot meals are served very quickly. Dog friendly so a perfect place to stop for a quick coffee. Small kids area in the corner for little ones and...

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gazj05 . 2020-02-17

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Excellent breakfast (only meal we went in for). Good to see the building still being used as I've got a lot of happy memories of this buidling from when I was a child. Excellent location and stands out for a good reason.

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George G . 2019-10-27

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Lovely food which is reasonably priced and they allow dogs which is a bonus itself, they also have a play area for young children!

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GillianF844 . 2019-10-21

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Me and my partner were in Blackpool for the Britney concert and earlier in the day were looking somewhere cheap to eat and whilst out walking came across the centre and noticed a sign for a cafe. It was quite busy staff were friendly food...

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David0ff82 . 2019-07-31

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Excellent relaxed fast food. Picnic tables and dog friendly tables. Reasonable prices. Large area at the back to exercise pet. Hidden gem. Look for the small wind turbine outside opposite the glitter ball on Blackpool prom and enjoy!

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caroltH5179IY . 2019-07-31

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Excellent centre food great. Little expensive but very well worth it. There’s so much to do afterwards for everyone

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William B . 2019-07-26

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We had a night in a hotel near Starr Gate and were walking towards the pleasure beach when we came across this place about half way. Called in for a bit of breakfast and a coffee. Asked for egg and bacon balm - advised out...

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Arthur C . 2019-06-30

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We love calling off at the Solaris cafe for tea, coffee and snacks, it’s such a friendly place and the staff are so pleasant. But, today, Sunday, reflected on how many dogs are being brought in , one couple today were sat at a table...

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111pcl . 2019-06-02

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The atmosphere is lovely and friendly, good for children with families and also dog friendly. It can get very busy when all the workmen descend for their lunch etc. But this can only be a good recommendation too as I’m sure they wouldn’t do return...

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Tillybaby . 2019-05-17

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Nice food and good coffee in the Solaris. Louise and Amy make it a nice friendly atmosphere and make everyone feel welcome. There's lots of events occurring throughout the year and it's well worth a visit.

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ricky054 . 2019-05-07

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Average food and drink. Clean cafe, with ample seating, but felt cluttered and difficult to navigate round some of the tables and chairs. Staff gave the impression they'd rather not be there. Tiny carpark, and streets around are often busy, so be prepared to either...

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AnnR2125 . 2019-04-14

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Lovely place ideal for quiet coffee, lunch.. far from town. Kid friendly (has got toys in a corner to keep them entertained, and little playground right by the door so you can keep an eye through the window) and also area for doggies, books, confy...

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Monica M . 2019-04-13

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a nice place to eat even take the dog in simple but good food at the right price very friendly people.

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harryxBirmingham . 2019-03-25

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I have been using this cafe for many years several times per week, the place is absolutely being ruined by dogs,. This morning I thought I had walked into a vets waiting room, not cafe in which i was intending eating. I counted 7 dogs...

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PaulM920 . 2019-02-03

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I have been to the solaris for business and pleasure. One of the main reasons I went was because it is dog friendly. There is a gentleman. Who is attached to the caffee. Who helped me with my rescue dog. I have loved going therefore...

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Ruth A . 2019-01-31

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This is the best dog friendly cafe ive been too.staff are nice and its always clean and warm..foods nice normally just have coffee and cake

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Gary G . 2018-12-30

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Lovely place nice food well prepared, nice staff, friendly and clean. Would certainly recommend to anyone wanting nice meal.

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Brenda B . 2018-12-04

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A friend took me as he'd been before and I'd never have found it. This is a short walk from the pleasure beach area and really popular. Great choice on the menu and well priced. Was also dog friendly which is a bonus in my...

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rokardphu . 2018-11-29

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Been told by a few people to try this place must admit a great place to eat there where lots of choices but we just went for the breakfast it was enormous next time I would order the smaller one there where lots of people...

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paulinepreston . 2018-10-19

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Reasonable prices, bright cafe. We were left to chat at leisure with rather good cups of tea & coffee. No choice for special dietary requirements but still a pleasant venue on the prom for a cuppa & a chat. Special area for pooches.

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Lynne M . 2018-10-09

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I enjoy visiting the Solaris & have done since being a child. There's a super cafe at the back overlooking the beautiful gardens which are maintained by volunteers. A real community venture. Plenty of dog owners frequent the grounds, predominantly responsible ones. Ideal for a...

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Jacqui13Blackpool . 2018-08-07

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Nice building but more for business meetings not holiday makers nothing much ever goes on little cafe that's about all very deserted around this part of Blackpool

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dotbrum . 2018-07-29

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Had lunch there with friends. Quite a while since I’ve been and it seemed a lot different. To start with there is an over-riding smell of hot fat which permeates the air. The Cafe was busy & I had read the reviews before going. My...

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limoges2018 . 2018-07-12

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We asked a couple of locals and both confirmed this is the place to go. Prices are very economical and service very good. Sat outside with the dogs,water available. Meals are simple but a wide choice and plentiful. Well worth finding.

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Robert W . 2018-06-28

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A kiállító termek és a közösségi tér funkció keveredése. A park mint szabadtéri közösségi tér jól kihasználható. A kávézó kávéja...

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karleinad . 2018-06-19

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Visited the Solaris cafe for a pre arranged tea to celebrate a special 80th birthday. It was ideal as the youngest members of the family were occupied with a good selection of toys on the premises and the older children were outside on the park...

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Carol m . 2018-06-10

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What a lovely friendly place this is , beautiful garden and coffee shop too . Very friendly staff and dogs welcome too which was fab as we were meeting friends with puppy too ... I was impressed ,

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839alenac . 2018-05-27

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Have called many times for a snack and coffee after a nice walk on the promenade it’s always nice and clean and the staff are very friendly

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102haroldh . 2018-04-17

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As a regular visitor to Cafe C at the Solaris Centre in Blackpool, I thought I would write a review. Having read the other reviews, I am in agreement with the one from LancashirePaul on 5th March and would add that the refreshments (both food...

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Lesley W . 2018-04-10

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We visited this cafe on Easter Sunday whilst having a walk on the prom, 2 coffees and 3 cakes for under £10 I couldn’t believe my luck.

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matthewmcdowell . 2018-04-03

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This is a normal cafe handy for cup of tea, if need sit down, slow service at a cluttererd counter.with a waitress that couldnt crack a smile, table legs that wobble and all four of them, table goes all over the place, { all the...

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william r . 2018-03-11

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