Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 686 in 810 in Richmond upon Thames
Nº 120 of 141 Other cuisines in Richmond upon Thames
Opinions
Gran café, pero el croissant de Gail decepcionantemente rancio. A este precio le sugiero que cambie de proveedor. Muy decepcionante.
GeraldLaborda . 2024-09-02
MORE AT TripAdvisor
The one operative/barrista was clearly overworked but still managed to make great coffee. Well done that man.
Engee1 . 2020-02-24
MORE AT TripAdvisor
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Amazing lunch - service impeccable! Food was fabulous! Just incredible! Well worth the money! Beautiful location. Gift shop was so Reasonably priced in every way!
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I understand in the UK, food such as ham and cheese fillers should not be handled with bear hands but with gloves onbefore serving to customers. Having looked into the window of Gales in Richmond 10 minutes ago I was sickened to see a member of staff with bear hands compacting what looked like cheese in her hands before stuffing it into a croissant, beside her were a tray others already made so I could only surmise that she had also used bear hands to do fill these too. Not hygienic at all, so not wishing to digest any germs spread by a lack of the simple hygiene rule, I decided to eat elsewhere, but would suggest this lady gets urgent hygiene training before handling any further foods. 16.05.25 - Today I was once again walking past the shop, once again viewed a lady this time making filled rolls, again no gloves from one roll to the next, using her hands, was this cross-contamination as well as unhygienic? I think I will carry on walking by.
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Lovely food, great service, Karim was so funny and friendly, my favourite pub in Twickenham!