Cafe W in Richmond upon Thames

This could have been a lovely meet up with friends and we were even prepared to overlook the average food as we were having an enjoyable time. However, some of the staff/mmnt are arrogant in manner and think they are doing you a favour by letting you visit. We won't be returning.

The food here is still lovely (although expensive) but you just get the feeling they have expanded too quickly and are not keeping up with quality control. The staff that this branch are particularly rude/dismissive. The tables have been organised so that people completely block the entrance to the disabled toilet when they sit down so they have to get up and move chairs and tables out of the way when a pram or wheelchair tries to get past - H&S?!!! Do yourself a favour and head to &Feast a couple of doors down instead. Independent coffee shop, fantastic coffee and the food is just as good.

Wonderful service from Karim throughout our lunch. Great food and drinks.

Food was OK the little burger were really standard served with a slice of cucumber rather then a pickle changes the taste the aubergine was bland when the pepper arrived it was empty

Went in at 6:30 pm and the tables and floor could do with cleaning, bits of food and tissues everywhere. Puts you off going again if they take that little care of the place.