Cafe Vanilla in Liverpool

Was late but lovely food. Will be using again. Thank you

Too dry and bacon bit burn and bit cold sausage bit dry I think that vegetable oil I don’t like I used sunflower oil sorry

I always order from here and the staff are absolutely lovely and nothing is ever to much for them! and the food is always perfect quality and freshly cooked! I’ve Never had a problem and will continue to always order from here! Thanks so much girls 💗💗💗

Had an issue with an order but fair play they sorted it out for me and were very apologetic. Lovely CLUB sandwich and Jacket potato

Bacon was cold? And my caramel latte had a funny taste ?

Great value and the foodcwas actually hot on receipt, fab!

Toast was burnt but the rest was nice enough.

Didn’t receive my order - just eat didn’t deliver and cafe couldn’t help

Boss food as usual thank you 5*****

I order from here all the time an there is never any issues with my food apart from today...delivery driver spilt my coffee in his car so couldn't enjoy that an the food was under cooked. I'm pregnant and couldn't even eat it. usually great quality but today was bad!

Not sure that I ordered my toast incinerated!! Couldn’t eat it!

Didn’t receive order again, went to another house! Absolute joke

Don’t usually leave a review but this breakfast was delicious perfectly cooked eggs the whole thing was absolutely delicious 😋

Didn’t receive my order would never use just eat as you don’t receive your food and they don’t offer a refund. Terrible company

Thank you, soup was amazing, as was the jacket potato, and the eggs were cooked perfectly. Thanks again!!

Excellent service and food quality

proper let down 👎 different brands of sausages, stinky eggs, over fried hashbrowns that taste of oil, an id rather try lesbianism than eat that bacon. only thing that i could stomach to finish was the beans

Never recieved my order cafe vanilla basicsly said its not there problem ,terrible gaff

Breakfast arrived cold small breakfast had hardly any beans on both had stuff from here before was lovely today wasn’t the best at all

warmed up chips,tasteless fried rice,rock hard chicken my dog couldn't even bite in too

Incorrect order not the correct item on toast

They forgot my beans I paid for and the food came abit cold

chilli jacket potato.. with barely no chilli shame this place used to be great

Gorgeous food highly recommend, staff where lovely will definitely be back !!

Not as great as usual standard. Burnt toast & a lack of tuna with pasta salad.

Never got all my order an food left on door step

My food got delivered to the wrong house

Lovely breakfast yummy thank you

ordered sausage and bacon was given sausage and egg when allergic to egg told replacement would be sent out nearly two hours ago nothing came

just a little short of sauce on eggs benedict otherwise great

Perfect (tuna pasta, wrap & cake)

I’m heavily pregnant so thought I’d ring up and have my food delivered. I placed my order at 11:30am this morning an it came 3 hours later , I didn’t think to check the box before I payed as I wasn’t expecting what I expected I was given this box which looked like a load of chewed up burnt mush! seen much better food in hospitals 😂 they had missed a couple of my orders out my cup of tea and a egg on toast they only brought the breakfast which was awful an still charged me £20.50 after me telling them it’s okay I’ll just pay for what I have they told me they was gonna come back to re deliver the rest of what was missing an never turned up! I am shocked how there still going after the amount of bad reviews I have seen today I would never know but wow I am shocked! I’ll be making a compliant about this as I am not happy safe to say I will never be buying from here again absolute disgrace🤮

No bacon with mini breakfasts I ordered. Mini breakfast was advertised with bacon within the mini breakfast as stated on the menu.

Lovely freshly made sandwiches exactly how i had asjed (thank you) , drinks nice and hot and nice piece of cake to finish. My fave kind of lunch time. Delivered early or right on time for me as i started to feel hungry. Would deffo recommend.

Thank you lovely as always - just burnt toast again but everything else was fab

Usually very reliable, but order did not arrive. Error must be down to Just Eat, as driver tracked for 20 mins but then stopped 2mins away for 15 mins & then site claims it was delivered! Requested refund but will take 7 working days.

This is my second time now where I’ve ordered drinks and again none but it’s a shame cos I’ve told them this time round cos it’s a lovely place to get food from it wouldn’t stop me from ordering from them again

Not happy with my food it was freezing

Delivered to the wrong block of flats

the driver was amazing thanks really appreciate x

Thank you so much for our food. The breakfast barm and breakfast 2, was amazing, really enjoyed it xxx

Food is always hot on arrival and delicious

Asked for salad came with none and was very dry not very pleased.

Wow absolutely shocking. This place is terrible. I don’t usually leave bad reviews but what I received was appalling. How can toast be soggy for one! They didn’t bother to ring me to say they were giving me a different dessert. I ordered a frappe and got a coffee with massive chunks of ice in? My salt and pepper chicken tasted nothing like what you get from other cafes. This was literally sea salt and grinded pepper on top of plain rice and chicken . Thrown in bin…

Food was thrown after a few bites, curry was cheap granulated type sauce, chips was frozen chips, rice was at least a day old, burger tasted adequate, burger to bun ration was 75 (bun) 25 (burger) coconut frappe was too strong like 4 coffees in one and had no coconut flavour. Onion rings was frozen variety, worst takeaway experience ever.

Amazing quality food made with love and perfection by the Vanilla Cafe. Thankyou formaking great food.

Would not recommend to anyone worst than hospital food needs shutting down ye need to order the day before to get you food on time

Cold food, asked for toast and got sandwich , ordered large caramel latte and got a medium normal latte

Biscoff cheesecake wasnt the same, just a blob in a tray ( very small for the price ) no base biscuit just biscuits crumbled over it and very bland, very disappointed 😥

Food was cold and forgot coffee

Everything was lovely thank you so much

Waited over two hours for pasta that wasn’t edible burnt to a crisp bacon no sauce as asked for n hardly a piece of lettuce order three drinks everyone of them was wrong from what we ordered the women on the phone had the worst attitude I’ve ever heard

as always, wonderful food, well cooked, amazing taste and the staff is wonderful 👍👍👍

Absolutely delicious food again. My husband had breakfast 2, he said he really enjoyed it and i had the a steak baguette with mushrooms, onions and salad and that was delicious too. We both really enjoyed our food 😊 thank you xxx

Halloumi noodles nice an hot an tasty as alway 🔥

scouse was rubbish had 2 pieces of meat and 4 potatoes gravy and carrots for 9 quid got day light robbery

Absolutely loved my breakfast and my husband loved his breakfast barm. Thank you xxx

Been going here since I was in the womb absolutely 10/10 5* restaurant and they do the stamp thing as well which is boss for discount love you cafe vanilla l4 xxxxxx

I cancelled this order. I checked with the shop cancelled it with them then informed you. Where is my refund

It's fine if they don't have steal and meed yo substitute with chicken but they should adjust the price accordingly rather than charging steal price for chicken. The food was good but the order was confirmed at 12:33 and arrived at 1:50, an hour and a half seems a long time for a sandwich and some chicken pieces

Delivery took over half an hour later than said. No beans, tomatoes or toast were given with the breakfast

My mini breakfast was missing one rasher of bacon which cost 70 pence.

Over a hour late! Food cold rang the restaurant many times and wasn’t helpful just said it was on the way. But yet just eat said it had been delivered but didn’t show up until 14;50 but was due at 12:55-13:15

we have now ordered from the same place now a couple of times a week

After waiting two hours and still no food(x2 bacon buttys) I had to drive there myself and collect as I doubt it would of ever arrived shop was empty no que, food was horrible in the end. Avoid at all costs robbing a living and they also lie and say your food has just left.

Waited 3 hours for some sweaty food stuck to the container

Ordered around half 12. Food never turned up to close to 4pm. When I rang at 2pm they said they was bagging the food up. Rang at 3:10 and they said the driver had only just left. Food came sweaty from sitting a carton for that long and was disgusting. Basically tea time by the time it arrived when it was supposed to be for dinner. Also would not call the meat steak but charcoal. Go and put your money in the bin would be better spent.

Food is unreal in this place but delivery time is a joke, Waited all in all 2 hours from ordering the food to getting it.

Ordered at 10:55am , it’s now 12:20pm, despite calling and asking for updates , i assume it’s not coming. I’ve actually went to the shops at 11:30am, bought the ingredients, and cooked it myself instead and it’s still not come. I’ll be staying far away from this now

I ordered 2 fish cake meals gave me 1 fish cake meal and 1 fish finger meal all of the food was cold

The additional notes weren’t followed when I asked for sausage on toast and beans to be separate and the order arrived almost 2 hours late.

food was gorgeous. worth the wait

The duck wrap was perfect and the carrot cake is nice and moist.

chips where soggy the food taste like nothing also gave me the wrong drink but the delivery driver was lovely

Gave some details In my order requested no eggs or fried bread but asked for replacement of piece of black pudding and extra piece of toast. Didn’t get toast. Food arrived cold. Toast I did get was anemic & cold also asked for Diet Coke got Dr Pepper ? Last time I ordered food was absolutely delicious this time nothing special

Food was delivered 2 hours 45 mins after I placed my order although it stated it would be within 40 mins. Everytime I called up the cafe I was basically lied to. We've ordered from here quite a few times but not sure we will again. Good was tasteless, poorly prepped and packaged. Noodles had no lid on, it had fell off. Sandwich in box had all fell out? Breakfast boxes soggy and cold. Very unhappy customers.

food not turn up. phone constantly busy so couldn't speak to them. rather just cancel the order and refund than they take orders they can't fulfil if they to busy.

food was great, just items missing and coffee was cold. normally this place is amazing must of got a bad day driver did say they were busy so kinda understand

waited a little while,and they forgot the ice cream with the donuts. was worth the wait!! one of the best brekkies I've had. Still piping hot and food didn't go soggy!! defo order again. fingers crossed for the ice cream next time

Another great buffet. Tasty, reliable and excellent value for money. Went down great at my mums 70th birthday party in house👌👌👌 highly recommend and will always use cafe vanilla. Thanks xx

Great food! really shocking delivery service.

order was nearly 2 and a half hours late and steak melt was so soggy the bread fell apart when trying to pick it up , it had probably just been sitting there for ages waiting to be delivered

love this place but the delivery time is abysmal

perfect poached eggs food nice n hot (forgot my ketchup but not the end of the world) Blonde was amazing bakewell is just perfecto , thanks girls x

Took over an hour to come, the bacon and egg on toast was freezing, the toast and bacons were burnt to charcoal, and the steak curry was dry and cold. Definitely wouldn’t recommend

50 mins late for a breakfast , then opened tomato’s was not fastened to all over the floor and cheesecake all soggy due to been with hot food , lady come and no sorry or anything

still waiting woman on the phone was rude this place need taken off just eat its appalling

Food was 35 minutes late I payed for extra bacon and didn't get it?

I ordered at 1.05 and it only came 5 minutes ago at 15:37

I have orderd a couple of times from there and always late 30-60 minutes. Today i orderd 15/04/24 chicken nuggets and chips which had silver black hair on it stuck to the chicken nugget the chips were covered in grease. i also orderd 2 sausages rolls which i only recieved one and a stake pie that i havent orderd. Horrible will never orderd again!

All toast burnt and black, waited 1&half hours and it came cold

Thank you, jacket potatos and iced coffees were lovely. Bacon and egg on toast was more than burnt it was just cremated - I don't understand how anyone can send that out from the kitchen? I think you should turn your toaster down a notch ! Revival super shot drink was good too.

Lovely enjoyed my chicken noodles 🍜 and pasta box

Absolutely horrendous service ordered it as the delivery time was short, waited 3 hours for it and it never arrived, staff on the phone are unhelpful and rude providing no information other than it will be there soon which it never was, avoid at all costs waste of time and money.

Ordered food at 11am didn’t get here till after 3pm. Always order from here but this is the second time this has happened. Not very happy

this is 2nd time i have ordered from this cafe at 2 different addresses and both times food has turned up late and luke warm first time i was willing to give benefit of doubt but i tell you now will not be ordering from here again especially as this 2nd order has taken over an hour and a half to deliver when cafe is only 20 mins walk away.

Salt and pepper box was cold and soggy.

Absolutely amazing food. Everything was cooked to perfection and arrived hot. I also love the huge range of meals that are on offer. Will definitely be back and completely recommend

Was Good Friday tho so can understand 5-10 mins late

3 hour wait for 2 breakfasts. Food was cold and poor quality