Cafe Toffs in Stoke-on-Trent

At Erbill Grill they didn't marinade the kebab before grilling it. They didn't have any mint sauce. Smoky atmosphere.

The coffee - a latte - was good, but they did not get my joke about my silver spoon. (I wasn't born with it.)

My first visit today. The food, surroundings and staff were first class. Nothing was too much trouble. Coffee the best I gave tasted. Well done. I will be back.

Short visit today with my little boys, food was lovely, coffee was great and the service exceptional. Have always enjoyed eating here and still do. Food is really reasonably priced compared to others on picadilly and surroundings are lovely

Great service with attentive waiter. Quality food and delicious coffee choices.varied menu and lovely environment

We used to love this place. The food was great quality, the service was quick and they were very friendly. Im not sure if the management has changed but we weren't given our drinks, i had to go and chase them up. We weren't given cutlery at first and weren't offered any sauces. The chicken was cheap and ended up leaving it. The toast on my daughters breakfast was pale with hardly any butter. I wont be going back!

pleasant resting sopt for coffee and small meals. just on picadilly one of the main pedestrial routes into town centre

Good selection of sandwiches and bagettes in this cafe in the centre of Hanley, Eat in or takeway, Friendly staff

I have visited Cafe Toffs several times with my family over the last few years. We especially like the sandwiches, baguettes & melts. Everything is very reasonably priced and good quality. They will make sandwiches exactly to your liking. The only improvement I could suggest would be to introduce a range of home made cakes.

The staff are very friendly, and seems to be family run. Table was clean (though I do feel some chairs may need a deep clean on the fabric). The lobby was the most delicious lobby I have ever tasted, it has a herby twist you rarely find around here. Food was hot and cutlery clean. Baklava is the best around. My only complaint is that people seem to be allowed to smoke very near the doors and this leads to smoke coming in, this literally prevents me from using the place due to asthma as it is dangerous for me, plus just generally unpleasant when eating. I do wish they would encourage smokers to only smoke away from the building so to increase the otherwise friendly atmosphere and allow me to visit more regularly.

Visiting family so returned to Toffs and again the service was excellent and the staff very friendly. The vegetarian breakfast was great overall a excellent cafe to visit would definitely recommend.

A reasonably presented cafe serving reasonable coffee. Nothing bad about the place, nothing exceptional.

We called for coffees and two of us decided to have something to eat. The brie and cranberry sandwich I had was lovely as was the coleslaw I chose to go with it. My husband had the hot beef mushroom and onion sandwich with chips which was also enjoyed. Altogether a place to be recommended.

We always visit this cafe for breakfast when visiting family such a lovely cafe with friendly staff and such a warm welcome. Excellent choice of food and very quick service would recommend to anyone.

Friendly little family run cafe with decent prices, quite nice hot chocolate :). Clean toilet facilities. Not table service so have to order at the counter but the staff do bring the food over. I had a jacket potato, cooked nicely.

Excellent service and lively welcoming atmosphere. Good choice on the menu and good value. The 'hot chocolate melt,is a piece of heaven. Have been here many times and will be coming many more.

Having walked around the town on a very cold morning needed to thaw out. Lady who served me was very friendly. I ordered a slice of cake and a latte. Both were good and served without any delay.

Decent priced full English breakfast. Friendly staff who greet you with a smile. Located in the Cultural Quarter, so lovely to see independent businesses thriving amongst the competition of industry owned eateries!

What a lovely place for breakfast or early lunch :) Jacek potatoes made to perfection, skin not burned and soft in the middle. Very clean and polite stuff. Tea portion is bit to small but for the price of £1,20 we should not expect more. Definitely will come back :)

Called for lunch before going to The Regent. Food was fresh and well presented. Staff were friendly and helpful but although the adult meals arrived quickly we had to chase up the two meals for the children and this was stressful as we were on a time scale.

I've only recently moved to Stoke on Trent and while getting to know the area and exploring Hanley, I stumbled across this little gem of a cafe in Piccadilly.

I was having to wait an hour for a relative in the centre of Hanley thought I pass an hour away having a coffee and slice of cake , this place was nice very nice selection of quick bites chose carrot cake and cappuccino very nice service, very polite very clean premises I suppose it was reasonably priced for town centre, I feel sorry for the people who own and work there due to the people that are walking around the town ie not very nice it’s worth overlooking if you want a nice place for a quick bite .

Very nice staff. Excellent food. Great customer service. The choice and flavour is amazing tried quite a few dishes. All excellent!!!!!! Good sized portions. Great presentation. And the coffee is to die for.

Así que tenía hambre y buscando un lugar para comer. Voy y si no llevar. La señora polaco, que apenas hablaba o entendían el inglés. Que quizás no las bebidas!

Necesitaba una rápida parada en boxes. . Día soleado. hacer era poder sentarse fuera de aquí. . . Encantador.. Personal amable. . . Fui dentro. a la orden. Mira limpia y acogedora. Sólo tenía un bocadillo y bebida, pero llegó muy rápido. . . . eficiente. . . Comida fresca. Mis amigos cappuccino con cara sonriente en la parte superior de la bebida. . . . Debe llamar de nuevo algún día.

Lo único que ha sido un caos de huevos y patatas fritas salchichas pérdida de tiempo mejor en patatas fritas eran como finas como macdonalds macdpnalds y muy pocas. Huevo! No estoy seguro de que saben cómo cocinar una mejor era teaall a un costo de £5. 95 nunca más. Mucho mejor en el centro de la ciudad de después. Un cliente perdido y esta mi primera visita. Estoy muy pobre ha sido generoso dando una estrella

Mi esposa y yo visitamos a la hora de la comida y el café estaba bastante concurrida. El personal era educado, amable y en realidad está sonriendo. La comida era sencilla y muy bien preparado ya que vimos que estaba realizando. Siempre me pareció que si es civil con personas que se devuelve, y urbanidad si alguien tuvo alguna queja a ellos para criar. El café era excelente, y a la salida, el personal dijo adiós con un adiós. Una muy buena, pre-teatro, experiencia. Teníamos dos comidas, y 2 bebidas por menos de 15 libras. 00, la comida era colocado sobre la mesa en vez de cayó como en muchos cafés similares. Sin duda volvería allí.

Todo sobre el lugar estaba bien, era el servicio de limpieza fue buena y la calidad de la comida y la bebida era buena, nada era genial

We wanted to support a local cafe rather than a chain, so we chose Cafe Toffs. We sat downstairs and looked at the menu - you then go upstairs to order your food. We ordered a scone with jam for me and a toasted ham and cheese sandwich for my husband, plus a pot of tea for 2. 30 mins later, despite me having gone upstairs to ask the whereabouts of our food, it arrived. In the meantime, the lady on the next table who was there before us, chased up the order for her little girl's meal - that finally came, but her meal didn't arrive until after her little girl had finished. I had to chase their drinks up for them when enquiring about our order. The staff were very abrupt and seemed somewhat confused. As we left, we noticed that most of the tables upstairs were now empty but all had their dirty dishes remaining on them. We were glad to get out and certainly won't be returning. Not a good start to our stay in Stoke.

Dined with my two children, pretty standard cafe food but in a clean non greasy environment. Would certainly use again.

Great little place, the lady at the counter was really friendly and cares about what she does.Food is good for the price. Good central location.

Food and menu good.Coffee nice Service abrupt and put me off returningWhich is a shame as it's a nice venue and centrally located

I chose the feta cheese and sundried tomato with mushroom pocket with coleslaw and salad my colleague had the jacket potato with cheese and beans both were delicious and we didn't have to wait too long - would eat here again next time I was in the area lots of choice and great customer service.

Went with my man for saturday breakfast. What polite and accommodating staff! Even explaining how the eggs were cooked! The food was lovely and not greasy. My chai latte was nicer than costa's. (Sorry!!) Would definitely go again.

Lovely little place to stop for lunch the staff are always friendly and the food is always fresh and very tasty I would definitely recommend their soup.

Enjoyed a sandwich and smoothie in the sun outside. Food was quick however my smoothie came out after my meal when I wanted it with the meal. Nice place to grab a quick bite to eat though.

Found this little café whilst on a shopping trio to Hanley, Staff very friendly, food reasonably priced and very good. Hubby enjoyed the full English breakfast. Will definitely visit again.

Met up with a couple of friends here & very surprised at lack of ambience & poor service. Lunch was ok but nothing worth a second visit.

Arrived for breakfast at 11am. Everything came very quickly and was fresh. Everything was tasty and well cooked. Very impressed as always! I love this place for breakfast and lunch. I have been coming for years and it never disappoints. Keep it up!! X

Lovely food. Never had a bad meal here and the hot chocolate is gorgeous! Sit downstairs if it's open as it tends to be quieter and more private. Definitely my first choice to eat in when in Hanley.

Looked good, coffee fine, ordered food waited 50 mins, when we questioned the wait ' yours is next' therefore it had not even been prepared!Only good thing they offered us a refund which we accepted.Obviously they seem to have plenty of staff and lots of customers therefore they need even more staff to cope or eventually the subsequent reduction in customers not returning due top the poor service will enable the staff to cope better but with reduced takings, if they survive!

Have been to toffs a number of times but never left a review, had a Lovely lunch with my little boy today, really tasty food and extremely reasonably priced. Great job!!

My wife and I have visited Toffs several times this year for a light lunch. Each time, the food was served piping hot and simply delicious! The staff are extremely pleasant and polite, and got our order to us very quickly.It is a lovely little (in fact, its bigger than you think with another dining area downstairs) cafe/restaurant which has a real friendly and welcoming feel to it.I would absolutely recommend this lovely cafe and they deserve to do very well - we look forward to our next visit!

This place is OK for lunch, nothing fancy. The service is good and the staff is friendly. It is centrally located in Hanley. It does not belong in the top five restaurants there however. You could get a quick take-away and go to a pub that doesn't serve lunch.

I've been eating here for YEARS, after it was taken over it only got better, which I didn't think possible!Extremely friendly and helpful staff, the food is gorgeous and the place is always clean. Just brilliant.

This place is a little gem. If it's a good quality breakfast you want with good service then this is the place. The staff were absolutely fantastic. I would go as far as to say "exceptional," which is a rarity these days. They can not do enough for you. Whoever is in charge of this place "you are doing a great job!" Keep it up!I ordered a full English and my girlfriend ordered an omelette. The food took about 10-15 minutes which to be honest isn't bad when it's cooked fresh. I noticed they use branded foods and not the cheap stuff. What I was most impressed with was that we ate downstairs and the music, I thought, was a bit loud and when I asked them to turn it down a touch the young lady who attended to me couldn't do enough. She kept turning it down then going downstairs to check it was ok. This is a rarity in the restaurant/café trade. In most cases when you complain they either snub/scour at you or attend to your complaint with no sincerity. If I was to complain about anything, and it is only a small complaint, it would be the sausages .I thought these could have been a little better quality. But all in all it is a nice place to eat.

A nice little cafe which smells of delicious food the minute you walk through the door. Friendly staff and a varied menu. Had a coffee here then took a freshly made sandwich with me for lunch. All really lovely and would go back again

Nice latte coffee outside in the late sunshine, just like the good old days but there were a lot of young groups of foreigners "hanging around"

We visited toffs on a recent trip to Hanley. I was with family who were visiting from out of the area. There was 5 of us in total including 2 children. Good selection of food to choose from and the lady on the till was very pleasant and friendly. The food came approximately 10 minutes after ordering and was piping hot and very fresh. Everyone cleared their plates and my family commented how nice the food was.I have been to toffs numerous times with various people and it's always been good service and good food. I would definitely recommend this cafe. They work hard to keep their customers happy and deserve the business!

Food is as expected from a Café, friendly staff and fast service made this meal exactly what I wanted. Ordered burger and chips with fried onions, came quickly and could really taste the freshness of the food.Clean and tidy café with good sized menu and choice.

Called in Lunchtime with wife and Grand-daughter Happy smiling watiress and fast service,We had cooked food and cakes ,all good with a nice Cappachino.Proof that you dont have to go to the branded coffee shops to get what you want

I am visiting Cafe Toffs every Saturday for the last few years and I really enjoy friendly atmosphere and very good customer service. The food is always fresh, well presented and tasty. The stuff is helpful and polite and always makes me feel welcome and comfortable. Well done and huge thank you!!

Great atmosphere, excellent service, well presented and tasty food. Made me and my family always feel comfortable and welcomed. So glad to have found this place and new friends!

My friends and I have been visiting here for quite a few years, three times a week. We meet for tea or coffee, sometimes toast or a sandwich. We know Daniella and her lovely staff quite well now, we are made to feel very welcome and they put up with our chat and laughter, as there is quite often a lot of that.Since visiting Café Toffs over the years we have also made new friends who frequently visit and it makes for a lovely atmosphere meeting them each week or so. After all that's what life is all about isn't enjoying the moment? keep up the good work Daniella xx

I have just visited this cafe for a breakfast with my dog. Obviously as I had the dog with me I sag outside immediately, I waited and waited and waited. There was one couple inside already eating their food. It was extremely quiet. About 20 minutes later I asked if anyone was working there. A lady came and I had to ask for a menu.She must have thought I just wanted to sit down...I ordered a breakfast with an apple juice. The juice and toast came. Followed a few minutes later by the breakfast. It's not exactly the middle of summer so my toast began to get cold.The food was edible. When I finished, I sat for a further 20 minutes. I assumed they clearly intended not to come to me so I left the money and left.Whilst I app that not all places are dog friendly, I assume a cafe with outdoor seating would be accepting of a customer sitting and eating with a dog. I would never dream of taking my dog inside a cafe.I am currently sat around the corner in another cafe enjoying a cup of tea. The Lady here was brilliant, came out to me as soon as she was free and even kindly brought out a plastic tub of water. I know where I wished I'd spent my breakfast money...It certainly won't ever be Toffs, with or without the dog!!

So disappointed with this cafe, went here for lunch with my family and 8yr old daughter, I can not say how disappointed I was with the service and attitude of the manager. We arrived at the same time as a larger party. We all placed our orders at the same time.After having a chat and a catch up my daughter started to say she was really hungry and how much longs for lunch, on looking T our watch we realised we had been waiting 50 minutes and had not even received our drinks, I asked the girl how much longer she went to check and said they were doing our order as we speak.Well after another 10 minutes the party started to complain as they also had not rcecieved drinks/food they complained and had 1/2 the meal back. We waited another 5 minutes and still not received our drinks or food. I went upstairs and was spoken to very rudely by the manager. Her attituded was that I should understand why their is a delay. She also advised that they were far to busy to apologies or even advise us upon ordering how long our order would take. I got rather annoyed with her attitude that it was all out on me to understand how long it would take to get drinks. More importantly I got rather annoyed that she could not apologies.We had our money back and headed to macdonalds where we waited 5 minu. In total we waisted nearly two hours waiting for food. I will never return to this cafe. No service and no apology. What sort of place are they running. This used to be a great little cafe.

Always enjoy the sandwiches, lots of choice! All fresh ingredients. The cakes are tasty too! The staff are always very polite.

Have only had coffee at this cafe,but what strikes you as soon as you walk in are the genuine smiles that all the staff have what a difference it makes when you are made to feel so welcome.

I have been in cafe toffs many times sometimes for just a coffee but mostly for lunch. I can honestly say I have never had a bad experience while going. I'm always met with a smile and a how are you... Danielle, Maggie and staff are pleasent, courteous and welcoming. I have always had great food and service. And there chocolate marimba is amazing... just like the cafe. X

We sat outside on a sunny day, the club sandwich and panini we ordered were really nice, the girls serving were very friendly, great place for a nice lunch that works out as the same as any fast food place, only this is much better. excellent!

The very best place for meeting friends Do not miss opportunity to enjoy a good coffee.l attend Toffs every week and I am very pleased

As the name suggests it is your normal run of the mill cafe! Won't be rushing back, seeing the beef being brought up out of the freezer right in front of you and then defrosted in the microwave tends to put me of a little.

Just tried one of the new mocktails called after glow, it was amazing really professional looking and tasted gorgeous. Recommended to everyone x

Me and my daughter come here often and the food is of a very high standard.The coffee is lovely,nice to have such a fantastic place to visit for a spot of lunch.

I always meet up here with my mum for a hot chocolate or lunch and we both love this place the service is great and so is the food and right in the middle of town

Toffs is our regular lunchtime treat. It has a great selection of breakfasts, snacks and main meals (vegetarian choices too). Service is generally quick and always friendly.

We found this cafe. Few years ago its lovely and clean Friendly helpfull polite staff Food nice prices very goodVisit 3+ times wkly

A really nice traditional cafe. Small. Warm. Clean. Very friendly. Support local businesses like this or they disappear. Great work Toffs. I've read reviews of this and other similar places where people moan about value and price. For me £10 for 2 breakfast and coffees freshly cooked and brought to my table is value. Look at the alternatives... Chains like McDs, Costa, supermarket cafes etc all cost similar or more, are inflexible, are self service and are not cooked on demand. And are usually staffed by drones who just aren't interested. Will eat at Toffs again.

Really enjoy treating myself and having coffee and a bacon sandwich on a Saturday morning. Staff are pleasant and always smile, great place to relax and let the world go by..5 out of 5, this is most definitely "the best" café in Staffordshire to visit...Even though I live in staffordshire, I need to tell others just how good this is...I just hope I can get a table the next time I want to kick back and relax on a Saturday morning...

My cousin and I stopped for tea and it was lovely and the staff were very helpful and friendly. Resonably priced.

been in a few times over the years last time I went had a club sandwich and a drink cost came close 2 a tenner sandwich was nice but for what you get not worth the money.

I have been going hanley for years and have tried many cafes but toffs is by far the best, for service, food, and atmosphere, recommend to everyone x also Slimming world friendly.

We usually have breakfast in Hanley market, have done for years. Service and quality in there has really dropped and today couldn't even swap a sausage for a piece of bacon without extra charge so that was last straw. We really rate zest bistro so felt a walk to the cultural qtr in order, and on the way past decided to give Toffs a try. Awesome! Very pleasant service. Prompt delivery of food. £7.50 for a lovely breakfast with a pot of tea each, with two cups out of each pot! Better value than we have had anywhere, and the food was very good. Well done Toffs - highly recommended and we will certainly see you all again very soon. Thank You.