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3.5

Based on 571 opinions finded in 1 websites

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Nº 419 in 751 in Newham

Nº 26 of 33 Italian in Newham

CUSTOMERS TALK ABOUT DISHES WITH..duckcoffeesteakcookedladychocolatebaguette
Score
OpinionsNoteTripAdvisor5713.5

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The food was delicious, showcasing the rich flavours. The staff were friendly and welcoming, making the experience even more enjoyable. Highly recommended!

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856-Phil-Whi . 2024-06-30

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Chiamarlo ristorante è offensivo. Locale sporco, cibo da mensa (senza per le mense) e prezzi ingiustificatamente alti. Bagni luridi. Abbiamo preso una caesar salad incommentabile e mia figlia delle salsicce che facevano pietà. State alla larga

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maxtav . 2024-04-12

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Went to O2 outlet and whilst the food was ok taste wise it could’ve been warmer, service was mediocre, staff brought wrong tea. What I was shocked about was the pure lacy of cleaning in certain areas. There were large mirrors on the wall and the bottom edges had a thick layer of dust on them, as did the small shelf with lamp in one booth where we also found rubbish left by a previous occupant. One part of table had some dried food stuck to it. Won’t be going back

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Coral B . 2023-02-06

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I've had some great meals in Cafe Rouge all over London, this however wasn't one of them. Pate was OK, but burger and chips tasteless and cold. Partners meal was adequate. Service was quite good, staff friendly, considering how busy the place was. Also they wouldn't accept Blue Light Card as there was 'an event on that night', but accept them at other times.

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Caroline . 2023-02-05

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We were well pleased with our late lunchtime meal here after much travelling. Waiting staff were helpfull and the 'menu of the day' had plenty of choices. The food was good. Overall, enjoyable and good value. It is well placed close to the O2 Arena so probably not worth visiting running up to the time of an event unless atleast pre-booked .

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BubsandCo . 2023-02-05

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Thought we’d got to the O2 in plenty of time to eat before seeing Peter Kay - wrong! Long queues outside all restaurants and chose Cafe Rouge as the queue didn’t seem quite as long as some of the others. Considering how busy it was, we had good food and the service was friendly and very efficient - had a lovely meal and still got into the venue on time!

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mrsc725 . 2023-01-22

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Order taken quickly , starters brought out. Then we waited and waited dishes were not removed after waiting nearly 50 mins I asked what had happened to put food . Server said they would check but never came back , I had to ask again , it was then brought out warm and burger bun was rock hard . By now restaurant was practically empty , apart from staff all sitting at a table laughing and joking and eating and drinking . Extremely poor service and would avoid at all costs . No wonder there was no queue for a table .

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698aprilb . 2023-01-13

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Excellent meal, great service and well priced. Restaurant was also nice and warm and decorated nicely for Christmas. Would definitely return. The Malbec is amazing value for money.

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craigpatt . 2022-12-04

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With a low number of staff and a whole restaurant filled. There was amazing service from our waitress, she gave a very speedy service and made sure to check up on us asking how our food was if we wanted more drinks etc. From our whole experience there, the staff were smiling at customers and didn’t once stop working. Overall amazing staff and food and amazing service from our small dark haired waitress (never caught her name). Thank you so much for the amazing experience on such a busy night!

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763chazzj . 2022-11-12

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Went for dinner before seeing a band, quickly seated soon forgotten about waited 20 mins to have even a drinks order, went to order from the set menu, abruptly told can not order from that menu as a concert was on. Doh we are at O2 there's a concert most nights. Why have that option on your menu at a events venue. Order drinks pint of leffe and 0% Stella both not available so bottle Corona and 0%cider. Food was mediocre. Not really French food like it used to be. Won't be rushing back to a cafe rouge. Sorry well disappointed.

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Navigator587826 . 2022-11-11

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Arrived for a Saturday night concert. Accepted everywhere is busy, it is nearly 6pm. No bookings required, short queue but we soon get seated. No service at all for 20 minutes. Orders taken - not complicated - 2 prawns as mains, 1 with sp fries; 1 minute steak rare with green beans; espresso, beer and tap water. the drinks come 5 minutes later. 10 minutes later 1 prawn dish, the green beans ( without main course) and a side salad ( not ordered) arrive. 5 minutes more, we call a supervisor - beans cold, still 2 mains missing. He takes that away "I'll sort it". Another 5 minutes, still nothing - we've been there nearly 45 minutes. No food for 2 out of 3...but for the cold green beans. We decide to scrub this; pay for what has been delivered ( surely not the beans nor salad?) and leave without. What is the point ? No service, no attention. The one thing they got right - the supervisor tells the waitress to waive payment...for that they can have the 1. We understand the pressure of a busy evening - everywhere else in o2 is the probably the same. There was enough serving staff ... but no attention - and clearly the kitchen couldn't deliver. Just not acceptable. We enjoyed the concert - but I would recommend avoiding the Cafe Rouge outside the venue.

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stanmansurrey . 2022-10-02

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Rude, condescending staff, disappointing food/drinks and flies/wasps buzzing around the tables inside. Not the most pleasant experience. Will not be returning.

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ALS0512 . 2022-08-10

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Awful food. Place had not been cleaned prior for months! Toilets looked like the floor had never been cleaned and had no soap! Shocking service and tasteless food. Such a shame for a prime location.

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Cadge2711 . 2022-06-11

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Unfortunately we had an unacceptable experience. Waited 90 minutes for a second rate burger. My friend said on ordering that she is a celiac. Her food turned up and it wasn’t gluten free. The waitress said that it was. After pointing out we were convinced that it wasn’t, the waitress checked and took it back to the kitchen (swapped the bread) My friend later on became ill. Not impressed and not dining there this evening as planned. On payment we were asked about leaving a tip. Gratuity is to gift given for good service and enjoyment of the dining experience. I’m normally a very generous‘tipper’ Not on this occasion. What a shame !

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Jet20680892894 . 2022-05-03

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Food took well over an hour to come even though the restaurant wasn’t busy. This was particularly disappointing as we had young kids with us (who weren’t given any colouring etc). Asked the manager for an update on food’s ETA but heard nothing back. Food was mediocre. One David grace was waiting staff were nice and polite. One to avoid going forward…

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506chanda . 2022-04-12

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Arrived with a booking on time. Still took 10 minutes waiting inside the door before our existence was acknowledged. Another 10 before a table was allocated. Ordered our drinks and food straight away as we were attending a show. 30 further minutes waiting for the starter to arrive it was decided enough was enough and left. Insufficient staff to service the tables both inside and out, and judging by the speed other tables were served insufficient staff in the Kitchen. Manager was conspicuous by his hiding from the problem, leaving the youngest of staff to deal with his problems. He deserves to be dismissed for incompetence and poor management skills. If you can’t serve all the tables, you don’t use all the tables.

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darrenw250 . 2022-04-10

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Very rude staff, asked politely to get a coffee outside and they snapped and said its too cold ! Look at the photo taken in the day, it was red hot weather. Avoid.

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YorkshireRule . 2022-03-26

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Visited this restaurant before seeing a show due to its prime location and outdoor seating. The service was appalling. When our starter arrived, there was nothing on our table except the stains left by previous diners. We ate our starter (sourdough flatbread) with our fingers...

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ashreens . 2022-03-23

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Amazing experience there! I had the fillet stake with sweet potato, and it was great. We were served by Monta, the manager of the restaurant, and the service was outstanding. Highly recommend it.

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gabriel_mozzini . 2022-01-24

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Went to Cafe rouge had the most amazing experience, I would definitely recommend this place to everyone price range isn’t bad at all. My table was served by the amazing Camille who played a good role in her job, she had a lot of patience...

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mollyy607 . 2022-01-22

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We stopped off for lunch. Having been to a cafe rouge before I was expecting the same same amazing food and service, and I wasn't disappointed. The Gluten free Beef Bourginon I had was absolutely delicious & my hubby had a burger which he enjoyed...

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KathrynR1279 . 2021-12-30

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Visited the o2 for a show, arrived early and needed to eat so chose cafe rouge. Waited a few minutes to get seated, ordered drinks then waited for someone to take our food order. Our table was a bit close to the bar and staff...

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450ianm . 2021-12-17

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Anywhere that honours my thing for a glass of fizz from a new bottle gets 5/5 from me! So lovely to be back here - cafe rouge is always a safe bet. For a chain restaurant they seem to have cracked consistency across all of...

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KTYellow . 2021-11-29

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We had a lovely surprise breakfast with the family for my husband special birthday . The food was very tasty & our waitress Danni was amazing, her service was second to none. Also, Monta the manager was very accommodating to all my requests when I...

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811narip . 2021-11-20

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My server Amelia was very kind and very polite. She seemed very happy to be there. The Croque Monsieur was very good and very tasty and came very quickly.

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groovyboozy . 2021-11-08

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Visited before neworder in the o2. Place was so busy but all the staff were running around and doing their job so well. We had no booking but they had no problem to give us a table of 6. We all had steaks, and all...

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331maridianrde . 2021-11-07

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The waitress was lovely and we were very quickly seated. However we came for breakfast, but they only had one portion of pancakes left which was super annoying given it was the dish all 6 of us wanted (but it also showed they are not...

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Mighty-989 . 2021-11-07

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Great staff and food. I enjoyed a sirloin steak which was recommended to me by Amelia, the overall experience was great.

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Ellafg1604 . 2021-11-03

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Delicious food and great service from Amelia! The atmosphere was nice and the staff were very welcoming. Would definitely come back soon!

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shivs833 . 2021-11-03

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Tasty food and lovely service from Tia, she was very friendly and helpful. Would definitely come again for lunch next time I visit the O2.

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memikab . 2021-11-01

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Came in a few days ago, food was top notch and Tia our waitress was lovely, very professional and friendly! She made us comfortable, nice staff (: Great night

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blazevskaa . 2021-11-01

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Visited today for lunch with my husband. The staff was lovely and welcoming. We had a beef bourginon and my husband has moules marinere. What a treat it was and served by very efficient team. Restaurant was clean and everyone looked like they enjoy their...

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392luizaf . 2021-10-30

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Slow service even though it was 10.30am and only one other table was occupied. I had the Grand breakfast for £9.45 not including tea! Bacon was served cold, eggs were overdone on the bottom and underdone on top, Tiny amount of baked beans. Sausages were...

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D12AVbrianr . 2021-10-30

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Lovey food, amazing service and just an all round lovely time! Thanks Monta for the service, you were so attentive and friendly

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688rosiem . 2021-10-02

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Delicious food, great atmosphere and amazing service. Our waitress ( blond from Lithuania) was very attentive and looked after us very well.

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653dangyte . 2021-10-01

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Alex was a delightful waiter. Made our anniversary very special. Service was fast and personal. He was very good company.

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Dream68600719781 . 2021-09-25

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This afternoon I was at Cafe Rouge, at the O2 unit and I was once again very well attended by Alex, and the food as always was wonderful! I really recommend it, because in addition to great service, the food is good, there are great...

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rosangelasL8103QX . 2021-08-24

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We had a great time !! The service provided by Alex was 10/10. Also, the food was really nice, I’d recommend the sweet potatoes fries. Will definitely be coming back !

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glodiem9 . 2021-08-24

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Thank you to the waiter Alex for great service and the kitchen for lovely food ! Will definitely visit again.

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F8520NGdanielleg . 2021-08-23

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We received lovely costumer service from a blonde waitress called Dani, took really good care of us and managed to sort out a meal for my little pup as well. Thank you for a lovely afternoon xx also very welcoming and made us feel cozy...

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nikoletas411 . 2021-08-22

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Accommodating and friendly staff. Tasty morning coffee. Relaxing terrace. Great place to do some laptop work.

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653dangyte . 2021-08-17

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So I went to cafe rouge with friends today just to see what it's about aand it was great! Quite overpriced but for the food they give its understandable. We were served by Camille today and she was so so lovely, kind and helpful. Definitely...

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graceaA2625BR . 2021-08-16

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Lovely people, staff and environment. My partner and I have become regulars here because we just love everything about it. Perfect breakfast sat outside on a nice morning day or lunch and the camambert bites that are just to die for! Everyone is really attentive,...

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Adventure45102247677 . 2021-08-15

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Excellent service from Amelia. Friendly staff. Delicious food. Child friendly with good choice on the child menu and excellent value.

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catherinej124 . 2021-08-15

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Amazing service, friendly staff, delicious food and chilled atmosphere. Thank you Cafe Rouge North Greenwich. Certainly coming back.

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danielmX6211KB . 2021-08-15

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I was walked to my table - I sat down and patiently waited. I was acknowledged by two members of staff who told me 'they will get to me in a sec' - fair enough. I sat a couple more minutes and in that time,...

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janew457 . 2021-08-12

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One of the best restaurants I’ve been to. Everyone that works there are so lovely. I was served by Camille and she made extra effort to make sure that we we received great customer service.

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kendrae468 . 2021-08-10

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Staff was very welcoming. Very attentive with good customer service. Offered set drink and cakes. Carrot cake was superb good soya latte. Nice atmosphere and cozy.

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bellab416 . 2021-08-09

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Had an amazing experience here today. We have a puppy and as a family struggle to find places to eat that are dog friendly. Not only the outside but also the inside of this brilliant restaurant is dog friendly!! Their staff are super helpful and...

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296mbose . 2021-08-09

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We had great service and food. Amelia handled my gluten free needs really well. Good ambiance and we’ll be back again soon.

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Sue D . 2021-08-08

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Camille was fantastic and made sure everything was fab. We are fussy customers but she attended to our needs efficiently and was patient.

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damianmar . 2021-08-06

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Everything was amazing. The food was amazing. the waitress was kind and polite. I am very pleased with the service.

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b0qnan . 2021-08-04

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Came to Café Rouge at The O2 with some friends and had the most AMAZING TIME! Camille our waitress was FANTASTIC! So friendly, kind and welcoming. I’ll definitely be coming back again soon!! :D

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Shanell_318 . 2021-08-02

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Food was great and the service was exceptionally good thanks to the lovely waitress Camille! She was bubbly, friendly and suggested some amazing options for us to try. Will highly recommend.👍🏾

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Maria7969 . 2021-08-02

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Hadn’t ever tried Café Rouge before so gave them a whirl whilst visiting the 02 for the ‘up at the 02’ bouncy roof walk. We saved ourselves about £10 quid by going for the fixed price 2 course option and was reasonably impressed. We did...

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Jon C . 2021-07-30

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We were very nicely welcome by Camille and serve by her collègues ! Two very strong and lovey women! The food was lovely too! I will defo come back again

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Chrissyy75015 . 2021-07-29

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The customer service is wonderful (served by Monta - smiles from start to end from both front of house staff! The food is wonderful and the restaurant was fresh clean and the food was delicious!!

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justbecauz93 . 2021-07-29

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Lovely food and really friendly staff. Well worth a visit from walking over the O2. Pre booked via the website, would definitely come back again.

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Sean M . 2021-07-29

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Last Saturday ( 24 July) we climbed O2 and wanted some meal after. Gladly we went to Cafe Rouge, where we had a perfect meal - a salmon and a duck was cooked to perfection, and cocktails were very tasty too. The biggest delight was...

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Laima G . 2021-07-29

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My friend and I eat here regular and have a great service always willing to help never had a problem with food

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Bea1916 . 2021-07-28

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Thank you to Camille, our server for the great service with a smile. Steak and duck was done to perfection. Highly recommended.

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angegoesonholiday . 2021-07-25

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Had an excelent brunch here just before climbing O2 Staff was very welcoming and food was very good quality, served just like in a picture We will be back!

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Abana12346 . 2021-07-21

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Popped in for breakfast on my way to shopping in the icon. Great menu choices and lovely service. Staff is very welcoming and accommodated all our needs and allergy requests. Compliments to the chef

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angelavG3723IF . 2021-07-20

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Had a lovely lunchtime meal with friends, and the service was great. Friendly helpful staff, who made us feel welcome and relaxed. Will definitely be back!

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Wander84165 . 2021-07-19

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Took my mother out for brunch, fantastic service from Monta, she looked after us made us feel welcome. 💥💥💥💯🙏🏾

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brucecB34DU . 2021-07-14

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We initially booked a table in another restaurant at the o2, but once we got there and realised that Covid restrictions were not being followed, my Sister recommended Cafe Rouge.....Thank God she did. From the moment we arrived, the staff were so welcoming and accommodating,...

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Agnesnjo . 2021-07-13

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We love cafe rouge breakfast and going there often. Breakfast was lovely and very affordable price Very good service , waitress Camille is very friendly and always helpful.

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Xi N . 2021-07-08

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The experience has been truly awesome. We were a big family of six with four children and we felt so welcomed. The food was awesome and delicious.

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Trip36013756151 . 2021-07-03

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Stopped in for breakfast on a Tuesday morning. I ordered the smashed avocado with smoked salmon. The food came out incredibly quickly, coffee was hot and fresh, and everything tasted perfect. The service from my server, Monta, was friendly and professional. She was more than...

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flywithdmax . 2021-06-29

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Had the most friendly experience with waitress Monta trying their desserts, the Lemon tart was amazing! Beautiful service and cafe!

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73jelenat . 2021-06-17

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Lovely place, the desserts and cocktails we got were amazing, I recommend the salted caramel ice-cream! Monta was really helpful and an amazing waitress - very friendly! Would recommend this place to anyone 😊

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patricijat2021 . 2021-06-17

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Went today and single handed Monta service is and the entire outside customer, from greeting, serving menu, drinks, taking our order and answering questions . Not at any moment did Monta make us feel we were bothering her and was professional throughout with a smile...

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Sonia S . 2021-06-07

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Lovely food and amazing staff!! Couldn’t recommend this place enough, great start or end to the day at the O2 Arena! :)

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155scottd . 2021-06-06

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Went really well… Monta was excellent! She was very quick, also sense of humour. Would recommend to friends and family

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Hannahbo20 . 2021-06-06

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Great service & food ,cocktails really friendly & fabulous day had by me & my friends:) will be be back :)

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lisapN1086JA . 2021-06-06

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We came to this branch for lunch and greeted by Camile.She was so warm ,welcoming and polite.She took our orders very quickly and ensured that we get everything on time and had a very lovely time.We will definetly go back again and again.Thank you Camile.

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lalesaka . 2021-06-06

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Had a lovely meal after climbing the o2. Wonderful service and a lovely meal with family for the first time in months.

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F663GLrebeccas . 2021-06-06

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Gracias a nuestro simpático camarero Pawel tuvimos el mejor día. ¡Almuerzo y bebidas de despedida para nuestro amigo n Pawel se aseguró de que nunca tuviéramos que pedir nada! Ha sido un día ventoso y hasta vio mi servilleta volar y rápidamente la reemplazó por una nueva. Recomiendo encarecidamente este Café Rouge.

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lisan735 . 2020-09-22

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I can't believe places like this have the audacity to charge people for a what they consider is good food and service. I ordered a tepid beetroot and goats cheese tart - it was clearly a frozen microwave defrosted abomination. The side salad was wilted and warm, which seemed like it was prepared months previously.Towards the end of the meal, a short woman who looked managerial moved our table without even asking, to make way for a recently arrived couple. The toilets were filthy and there was dried blood splattered up the cubicle door. Clearly they are taking the meaning of "rouge" to a new level.

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teepeeldn . 2017-01-22

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Great food and service the staff could not be more accommodating the decor is beautifully simply airy and well thought out for such a cozy place the French waitress was really entertaining and looking after us all evening

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mollyste . 2017-01-08

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My family and I visited for new year eve and service was excellent the menu was fantastic value for money with extras in addition to the main course we had I bottle of champagne and spent really enjoyable evening in this restaurant highly recommended

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diegogadelha . 2017-01-05

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We visited for tennis we waited only 8 min for table in between the games staff was really helpful good arrived with less than 10 minutes highly recommended for fast meal in between the shows

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diegogadelha . 2016-11-17

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Came here on Friday night for dinner before the show ,food, drinks and service were perfect!!Our waitress Monika was great very friendly,full of banter and attentive!!! Cocktails were perfect and dinner was delicious my family can be fussy and demanding but nothing was to much for her and everything was perfect really enjoyed our experience and will definitely be back

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diegogadelha . 2016-10-10

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We visted before the show It was quick Dinner food really tasty Great selection of Wine all Team members Were dressed Up and Were enterteteing our kids They Also had a competition drow the hero you could win table for 2 Value of £50 pounds

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mollyste . 2016-09-23

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We had a great time during ourdinner our waitress Monika looked afrer us so Well she made sure our glass Was always full our meal came quick and i have had the best steak In my life i can recomended lá bon Rouge i had Many of those and loved them

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Joao M . 2016-09-23

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The attention to detail and willingness of staff to go above and beyond to our needs was like no other!!!! Great food, lovely place for any time of the day breakfast, lunch or dinner. Food always tasty and fresh. Always enjoyable

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diegogadelha . 2016-08-24

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We visited saturday night just for The festiwal it was fantastic we have hada lot of champange before The show manageres was enterteting us and selling extra drinks to us all evening food got to our table really fast during busy time we thought it was Great how fast you can deliver really good food just before The event when other płaces are really bysy highly recommened before The show for quick meal

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Albert R . 2016-07-31

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What can I say, the food was amazing, the drinks fantastic, the whether was really nice and start we're lovely, big thanks to Monika she made our visit extra especially,Thank you guys everything was amazing

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diegogadelha . 2016-07-20

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Today I visited for quick lunch with my mate. The Food Was really Tasty and came out really fast. The terrace Was full and two girls were working really Well together To ensure all the guests have everything They need.Nice buzzing atmosphere including good price In the lunch menu

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Joao M . 2016-07-20

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Cafe rouge the o2 become one of our favourite restaurant. On this visit we met old friends just before the show.Each of our courses was outstanding.A little pricey but worth few extra pounds.The wine list is not huge but many interesting choices.The staff is really friendly and knowledgeable.We already look forward to our next visit.

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justinkel . 2016-05-18

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the restaurant is a lovely place in the heart of the o2 arena.The service is one of the best you fell it since you arrive.We were there with my collagues and we really have experience a fantastic combination of different tastes.food was amazning and very attentive staff.We coming back soon

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Viktoria A . 2016-05-09

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I went there over the weekend for the show. the food we had combining a delicate touch and creativity.The atmosfere like the food is balanced perfectly.Many thanks to our host who were as suprising and delightful as their food....

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Afanwi A . 2016-05-09

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I went to see show on sunday.Restaurant was really busy but waitress Monika looked after us so well.Food arrived really fast and she made sure my glass was always full.I recommend this place for quick dinner before the show :)

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Valentina B . 2016-05-02

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I went to see the show over the weekend with my friends we decided to go to café rouge for drinks in their fantastic terrace Ersen looked after us. We end up having dinner .Food was tasty and drinks arrived fast considering how busy the restaurant was .Highly recommended for quick dinner in the sun before the show.

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Dominigo C . 2016-05-02

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We called and booked at the last minuteOutstanding customer service and fantastic food.A great restaurant where it is good to meet friends before the show.

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Alexis D . 2016-03-19

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We went before the show I was running late and wanted nice diner before the show We visited Cafe Rouge at the o2 food came really fast and our server went out of his way to make sure we will get our dinner on time I would definitely recommend this restaurant

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Rodrigo G . 2016-03-17

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we visited first time before the Adele show Service was fast and food delicious I loved my steak with fries Special Thanks to our server Carmen you made our evening special:)

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Carolyn P . 2016-03-16

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We visited for lunch and had the set menu which was amazing Great service,fast lunch and professional team.Cant wait to return....

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rodrigoauciello . 2016-03-01

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We came on Friday the 5th of February for lunch, we were served by a lovely waitress and manageress (Elise R)They share all their knowledge as it was our first time in café rouge and we could see that they knew what they were talking about. The service we have received was the best that we ever had and we will definitely come back soon !

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carolineflidanne . 2016-02-07

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Italian
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We dropped in to Westfield as a family group of five adults following a visit to Abba Voyage at the nearby arena. A table was quickly found for us and we were very well looked after and served by attentive staff for the duration of our visit. Good, honest, tasty food enjoyed by all five of us. Very reasonably priced and we were more than happy to pay the optional team tip on the bill. "Thank you" to all.

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3.8

1594 Opinions

location-icon313 The Loft, The Gallery, Westfield Stratford City
Italian
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It's always a good experience to dine there. Friendly staff and quick service

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3.8

1905 Opinions

location-iconShopping Centre Westfield
Italian
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I came from Italy and was looking for a pizza, and taif on of the chef just i wanted and remind me of back home, i just gonna say Thank you taif for the pizza it was delicious and thank you for making it the way I wanted🤗🤗

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4.0

134 Opinions

location-icon7 Victory Parade, London E20 1FS England
Italian
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Nice bakery and cafe. Very cute spot. The food is really delicious. Great for breakfast or brunch. The staff is very professional and friendly.

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4.2

1307 Opinions

location-icon25 High Street
Italian
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Great service and comfortable seats . Had vegetarian option from the brunch menu. Arrived promptly. Good fresh ingredients. Friendly staff. Only downside to the experience was the toilets, dated and a bit grubby.