Cafe Pacific in Walsall

Not happy. Told cashier I was allergic to cheese when placed my order. My order was then presented with Parmesan cheese. I sent it back and selected a dish that was £2 cheaper. The manager called Emma then refused to credit the £2 to a cake I was going to buy. She stated that I should not of returned the original dish as it had to be thrown away. So she wanted me to eat a cheese dish and be violently sick, when I told them I was allergic to cheese. I’m appalled at this attitude as people with allergies can die. I will not be going there again

Went for breakfast had bacon bap. Bread was dryish. The bacon was hard and dry like it had been microwaved. Others have said same on here. The hot chocolate was highly overpriced at £4.20 and was nothing special. Therefore will not be visiting again. The garden centre itself is good.

I booked afternoon tea at cafe pacific for my friends birthday and wow we were not disappointed. It was one of the nicest afternoon teas I have had, and I have had a few. The quality of food was fantastic. It consisted of finger sandwiches, a plain and fruit scone each with jam and clotted cream, a selection of cakes and then to top it all there was a plate of lovely cheese and biscuits. It was quite simply delicious. We could also have unlimited hot drinks, not just tea or coffee but hot chocolates or speciality coffees like late. Although I just had a tea and my friend had an Americano. The service was very good and a member of staff popped over to our table to check we were happy with the tea. I will defiantly have another afternoon tea there soon!

I was given an afternoon tea voucher as a gift and this place did not disappoint! Locally sourced home cooked and fresh sandwiches and cakes. I loved the addition of cheese and biscuits. I had to buy some True Grit cheese from the farm shop before I left. Bottomless hit drinks and outstanding service made Cafe Pacific a place where I shall certainly visit again!

Went this morning when it opened. Very clean and the staff is friendly, unfortunately the food is a let down. Firstly, very poor in vegan range. Asked for the smashed avocado on bread without eggs and butter. When served it was slathered in butter. When replaced it was then covered in chili oil which totally ruined the meal. My friend ordered the breakfast. The bacon was hard, either overcooked or over heated. Sadly, a place we won’t be returning to again for a meal.

We decided to take a ride to this garden centre. After a lovely browse we decided to have a light lunch and my goodness what a place, beyond helpful. Usually when I ask for tuna not swamped in mayonnaise it seems to be a firm NO. Not here they met my requirements 100%. Beautiful presentation and a most lovely lunch. Thanks to your awesome staff.

Visited this garden centre and cafe today for the first time. Have to say we were really impressed!!! The garden centre is nicely laid out, organised, clean and bright. Nice quality stuff and prices comparable with other garden centres we go to (Melbicks, Dobbies and Notcutts). Went outside and were impressed with the plants, probably better selection than Melbicks to be fair. Prices were again comparable. It was a gorgeous sunny day which of course helps, everywhere looks better in the sun than if it’s raining. Walked around by the garden offices/sheds and the lawned area was beautiful. Felt like a proper big garden rather than a shop. Very pleasant. Sat outside in the cafe area, really nice. Inside the cafe is bright and clean. Cakes on display looked fresh and inviting. Ordered two lattes, a lemon cake and a scone with jam and cream. Was offered choice of jams. Now…. For those people moaning about price, yes it’s not cheap but nowhere is now. Go to Greggs if you want cheap food. The above order cost just under £18 which is the same as Melbicks and Dobbies. The service was much much quicker than Melbicks. The guy who came out was pleasant and we saw other staff talking to customers who clearly have visited before and asked advice, as the staff were asking how the plants were growing etc. The lattes were lovely. The cakes were lovely and I could have sat there all day relaxing. It was really peaceful and we will definitely be returning. My only wish….. that it was dog friendly. That would be nice. But such is life. Great place. Highly recommend garden centre and cafe.

I rang the restaurant to ask if I could reserve a table for 5 people for lunch, was told only reserve tables for afternoon tea. I explained our complicated situation. we would be taking a dementia customer to recall and hopefully find pleasure in visiting this place as we had done many times before. I explained that we had to book special transport as the customer was no mobile and couldn't travel by normal transport and also that to wait around would cause anxiety. I was told it was company policy and no we couldn't book. I then called customer service explained our situation again only to given the same response, I was told that we would be seated if we turned up, this wasn't acceptable for someone so severely disabled. I find this deeply distressing as did my family . We decided to go to another Garden Centre but, sent the customer in a special taxi with 2 relatives, while I travelled with another relative by car, we decide to call in at Pacific on the way, there was no way we could have been seated there had we arrived as the restaurant was full to capacity. I am appalled at the lack of empathy by this company. I will not be visiting here nor will my family again - appalling !!!

Always go here for breakfast, arriving from Wales, got served at 11.11 for two breakfast and two teas 29.30 ,don't mine price because breakfast always nice .First was informed no mushrooms which was OK change for a extra hash brown ,was informed there was a small wait ,so at 11.41 asked were breakfast was and informed another five to ten minutes there was food coming out of kitchen for other orders who order after us so there for go a refund ,not very good .but will say staff were very helpful. But won't be returning

Maybe take out a bank loan before you visit. I think management need reminding that this is a garden centre cafe! Coffees with fish & chips for 4 people came to over £80 .. my visiting sister from abroad found several bones in fish. Chips were undercooked. Service was basic - no smiles, hellos or interaction from the scruffy girl serving us - who's thumb with chiped nail varnish when serving us was in the chips. Will not return !

I used to love it here. Was always my first choice. I hadn't been for a while and it will be some time before I go again! Very pricey for what you get. Very disappointing tea cakes. Small, very flat and slightly over toasted. Three of us got our tea cakes, drinks were slow to follow and the piece of cake took even longer. The young lady who brought it was very pleasant. That can't be said for other staff. Rude, unsmiling. Cleared table before we had finished. It was expensive for what we had. I went to use ladies toilets - what a mess in there. Others remarked likewise. Very, very poor standards today. Will stick to one of other GC nearby.

This used to be a favourite place of ours, until later last year. The meals on lunch menu became about half the size, but a huge price increase appeared for half the quantity of food on the plate. We are all having to deal with a Cost of Living crisis, and I know businesses have their own financial problems during this insecure time, but £9.00 for a jacket potato is I feel, hugely overpriced. The included ‘side salad’ is just an embarrassment, with half a cherry tomato? Please don’t bother. William Wheat’s appear to have got it right! Lessons to be learned I feel. The Cappuccino and Latte prices are the most expensive I have seen for a garden centre cafe, it beggars belief. We won’t be returning to Pacific any time soon, sadly.

My sister and our hubbies took our 94 yr old mother to Pacific cafe for a little treat and trip out from the nursing home she is in. We all ordered meals from the menu but due to mums poor health can only eat tiny portions.so ordered her children's fish finger and chips. The lady taking the order stated that a drink of squash was included so we chose blackcurrant for her. We also purchased her a hot chocolate which we poured into her feeding beaker . We all had drinks too. Total amount was over £72. Which was fine . However they did not bring mum her squash as was supposed to be included with price of child's menu. I questioned this and was told by the waitress that as mum was not a child she could not have one ( was offered water instead).I am furious about this policy as we have been regular customers there for over 6 yrs and mum has always had a child's meal due to her small appetite. I spoke to the manager who quite clearly did not get my point when I pointed out that mum was unable to eat a large meal and felt she was being penalised for being an adult with a small appetite. I told her that they obviously did not show any loyalty to their customers. She obviously disagreed with me. She went on to point out that there is a sign on the counter saying children's meals are strictly for under 12 yrs which I did not see and was not questioned about .I am disgusted with your policy what difference should it make if it's a child's meal or not we paid the price for it. I will be informing my neighbourhood and organisations of this ridiculous policy and I most certainly will never set foot in there again. I am also taking other action after seeking legal advice.

Visited taking a disabled person for a morning out. Ordered a breakfast which looked OK, but turned toast over and it was some what burnt.

This review has taken longer than expected because I have been in two minds about leaving one. But considering how bad the situation could have been for somebody else, I concluded that I should write one. Unfortunately, a few weeks ago, having ordered a chicken sandwich with soup combination, I was served chicken which was 'allergen contaminated' with prawns, which I have an allergy to. The contamination included whole prawns. The manager came out to see me and dealt with the situation politely and offered a refund, cookie for my son, and a new bowl of soup for me. She said that the chef did not know how the contamination had occurred. I understand that mistakes happen, which I why I didn't make a great fuss (mainly because the reaction I had was relatively mild - itchy throat, slight cough, and increased body temperature), and I thought it best not to leave a review. But having heard another story in the media, recently, about how a restaurant's negligence had led to a serious reaction for a customer, I changed my mind. Of course, this could be a one-off incident, but please be aware that something like this can happen and it can happen anywhere - I will certainly be more cautious with everything I eat from now on and not assume that what I order is what I will get. Ordinarily, I would never expect to find prawns in a chicken sandwich. I would have given this eatery another chance, but I didn't receive a refund for my meal (obviously I didn't finish the sandwich I ordered); the manager never came back to process that or check on me in the last 20 minutes (whilst I was waiting to be sure I was okay). Consequently, I will not be eating there again - which is a shame, as they are our neighbours.

Turned away because this place is now cashless. This will alienate a lot of people who prefer cash and denies them of the right to use this method of payment. Expect a few disgruntled reviews in the future from other disappointed customers.

I took my dad to the Pacific for Father's day we went for breakfast, there was a waiting time, but expected that. While waiting, my dad had a funny health turn, the staff were fantastic especially Katie and Hazel they helped my dad by talking to him and making sure he was OK We did manage to stay and enjoy our breakfast which was lovely. Hazel and Katie pushed my dad in wheelchair back to the car. I want to say a big thank you to you both

Our first visit here as usually visit a nearby garden centre cafe. Disappointing breakfast, scrambled eggs overcooked (microwave?) even baked beans dry, hot drinks overpriced compared to other local cafes. Some reviews say had too wait too long for food but we felt it arrived too quickly for food ‘cooked fresh to order’ as advertised on the menu. Selection of cakes looked good so may visit for again in an afternoon but not for breakfast. Staff not very friendly. Garden centre itself was well stocked and good selection of garden furniture.

Always when visiting family we love a visit to Pacific. Today we thought we would try the breakfast. Staff are really friendly but think today they were a bit short of help. We had to ask for our table to be cleared and the breakfast took a while to come but was good, could have been hotter though. Our drinks order seemed to be forgotten and had to ask and the first person we ask said was busy doing something so we went to the counter and very apologetic and within minutes we had our drinks. To be fair the busy guy did come back 15 minutes later to ask if we had our drinks. A lovely place to wander around and spend, be aware lots of these gifts are cheaper elsewhere but that’s garden centres, they have to make money somewhere.

Having received vouchers as a gift we were excited to try out the afternoon tea experience. The acoustics are such that it can appear a noisy environment. Sandwiches fresh. Cakes and desserts very well presented but had lots of fresh cream - too much for my taste.

Food is plonked on the table, fetching condiments is a favour, no hello or how was your meal. When told the man the soup was not nice - he just said ok I will tell them - no offer to replace or refund. Much nicer local places to go.

I wouldn’t visit this garden Center it’s not dog friendly and it didn’t state that on the website! Waste of a journey the garden Center is very small and old.

A wonderful place to garden and eat. Delicious food and excellent service. Just like family, very friendly and helpful.

Visited Pacific for breakfast, which wasn’t cheap at nearly £60 for 5 people. Had to queue for nearly 10 minutes as only one person was taking orders. We were then advised there was a 30-minute wait for hot food. We accepted this, however they obviously meant to say a 50-minute wait as that’s how long it took our food to come out of the kitchen! Some of our party were on a deadline, so this ridiculous wait time basically for eggs, toast and tea cakes meant we were clock-watching and feeling stressed rather than relaxed. Maybe they were short-staffed, but at least have the decency to be upfront about the amount of time customers will be expected to wait. When the food did arrive, the poached eggs which 3 of us ordered were not runny - they were more like boiled eggs. The portions were small, the toast was cold and the tea cakes overdone. I didn’t have the time or energy to mention this to a member of staff and also, disappointingly, nobody checked in with us to ask how the food was. This was a shame as it made our custom feel unvalued. My previous visit before this one was for lunch - my food order was forgotten, so other people in my party had to start eating their food while I had to speak to a member of staff to establish where my lunch was. Pacific used to run more smoothly, so maybe our recent experiences have just been unlucky ones.

Always come here for breakfast, , breakfast was warm tomato and egg under cooked .it was very busy at 10.10am so I taking it was a rush to get breakfast out I would wait bit longer when busy to have my breakfast hot and cooked

Absolutely delicious food, and great service. A must visit when you visit the area. Very clean, friendly and worth every penny spent.

Had breakfast here, I had the full breakfast and others had a smaller plate and meat free, all meals were excellent, we all had our eggs different ways and they were all perfectly cooked, service was also great and plenty of menu options.

This trip was a Christmas Vouchers for Afternoon Tea which we booked. Table was by the window& reserved. Staff service though place was full was excellent. The various delights arrived on time with unlimited tea/coffee. Food quality excellent. Only negative is no sound deadening in...

They offer some nice soup and good choice of cakes but not tried the meals. Afternoon tea is popular. Scones are lovely and served warm! Pity you can't book a table unless having the full Afternoon tea. The farm shop attached sells lovely things especially...

Very disappointed. 4 of us on a very small table, no room for tea pots, plates and could not talk to the person opposite easily as cake stand was blocking view. Had to ask for extra drinks. Ham sandwiches came with mustard on, not to...

Had many lovely meals and cakes with friendly staff.However today was an exception I hope.luke warm coffee,cold toast and bacon over cooked that grandson couldn't eat it.Why didn't I complain honest answer too much effort required.

Wonderful menu fantastically priced The quality is always consistent Only negative I can find is that the Sausages aren’t the best Breakfast and lunches here though are so good ! Service is always faultless

Very nice atmosphere. Great menu lots of choice . The cheese and tomato panini was so delicious and tasty , made perfectly, the coleslaw was very tasty also came with crisps. My daughter had the cheese and ham panini which also was delicious she didn’t...

I visited with my husband and our dog. We read the signs saying 'dogs not allowed'. Before we could take the dog back to the car a member of staff rushed towards us shouting that dogs were not allowed. We visited the restaurant and I...

Having given our 8 year old grandson his first tennis experience, we called in with my sister and her husband for lunch. There was a decent choice. We had a table outside in the sun. Service was very good and the food was delicious. It...

I, my friend met here for lunch on a very wet day. We had a bit of a wait, where a lovely friendly waitress took our details and handed us a menu. We were shown to a lovely table in a very busy restaurant. We...

Waitress had long false nails, served meal with thumb on my plate of sandwiches UG I could have touched the lady at next table and also one behind - lack of social distancing. Agree with other reviews , would not go back until covid over...

A friend and I met for lunch, as we are unable to visit in our own homes at present. The shop itself was in some disarray and it looked as if they were starting the Christmas displays. That said, we queued for a few minutes...

We visited today for lunch for a catch up and to make the most of the eat out to help out scheme. We ordered a sharing platter which would normally be £18.95 and is recommended for 2 people. We were disappointed. It was nice and...

I visited the restaurant with my friend almost 2 weeks ago. Our details were taken upon arrival and we were lead to a table. Whilst the staff serving us had visers on, and ensured the tables were clean, we noticed that the chef in the...

Always good food and service, they have organised the current COVID restrictions to a high standard. We both felt safe and shall return

We had afternoon tea here this week, a present from a grand-child, and were somewhat disappointed by the experience. It didn't seem to up to the same standard as the last time. The sandwiches look unappealing as they were very chunky with thick bread, when what one expects is something dainty, and surely it should be pssiobole to provide a little salad? Perhaps a tomato cut into four and a leaf or two of lettuce. The scones were excellent but the cake selection was uninspiring - why not a Portugeuse custard, a slice of cake as well as (or instead of) some of the creamy things.Most unusually, when we commented on these matters to the waitress she seemed far more annoyned by our temerity than the comments we made! Again not typical, as the staff are usually so helpful and friendly.We'll be back again (we are regulars) but not for afternoon tea.

Called in for lunch yesterday with my husband and sister in law. It was the first time we had visited Cafe Pacific and we were very impressed, not only with the food but the staff too. We had fish and chips and we all agreed that it was the best we have had in a very long time. There was a slight issue with chips, not being as hot as we would have liked and I mentioned this to our waitress, Michelle, this was not a complaint but a comment) she apologised and they were replaced immediately. Customer service very professional and what you would expect from a 5 star restaurant. We will definitely be returning for the amazing fish and chips

Always an excellent quality breakfast and service with a smile from friendly staff. Highly recommend. Ensure you visit the garden centre and farm shop too.

Excellent meal food was well cooked Fresh veg the beef was lovely. All in all a great meal. The cakes were outstanding Staff were polite efficient .I would definitely recommend this cafe .its in a nice surrounding next the nursery lovely plants

The cafe has expanded over the years and always appears very busy. They have a varied menu available from cake to hot meals. Coffee appeared in a reasonable time and was fine. It can be quite a noisy environment, maybe because it's so busy. £4.50 for a cup of coffee and a pot of tea.

Excellent service and our meal arrived so quickly and deliciously hot. Lovely food. We even had time to visit the garden centre and the Farm shop. Will visit again👍🏽

We love visiting Cafe Pacific for an ad-hoc lunch: food is always fresh, and high quality. The broccoli and stilton soup is the best I've ever had! Always guaranteed a great meal.

This was our first visit, it was cold so only had a quick look round outside, the indoor section isn’t very big but had some nice good quality unusual items, the food section again has quality items.We had lunch in the coffee shop, the place is very clean and welcoming, the staff are very friendly and helpful, there is even a viewing window into the kitchen.You find a table note the number and order your food at the counter, our food arrived quickly and was very well presented and good quality, we both enjoyed every mouthful.We will definitely visit again.

Living in Suffolk and have family in Sutton Coldfield we are no strangers to Cafe Pacific over the past 20 years as we nearly always get taken here before our onward journeys northwards or homeward.The types of meals we've had varied from sandwiches to Sunday Roasts and we never faulted any of them.When asked by relatives where do we want lunch, our answer is always 'Cafe Pacific, Aldridge'!!

Haven't visited v often because it's not v warm.Have only visited for a coffee so can't really comment on an actual meal. It is a pleasant venue when the weather is warm and one can sit outside.

Just stoped with family for a quick cup of coffee etc. Nice and clean good services drinks nice and hot. Can be a little noisy as one large area to sit in no quite corners where you can sit a talk .

Our first Sunday Lunch here yesterday & we were all very impressed with the quality. I'm never impressed when places "pile it high" in lieu of good quality food, well cooked & pleasantly presented....everything (almost) was ideal. Why "almost"? Wife & son like their puddings ( I'm not that bothered) but there were no hot desserts with custard so I'm afraid the Pacific "lost" one star.....but it was close!

Went for lunch last week and the cafe was very busy, which is a good sign in itself. Service was still quick and pleasant despite how busy it was - could see staff working to reserve a table for a lady on her own when the cafe was at its busiest, and so on.

Lovely garden centre and cafe, good menu and staff.

Excellent cafe for breakfast or lunch with a varied menu. Good assortment of cakes and all homemade. Staff always friendly and helpful.

We went to order food before the menu advertised closing time and were refused, saying they had turned oven off !! No apology or anything shocking service.

Had another great coffee and panini Good choice of foods and cakes. The deli shop also has some nice interesting food stuffs.

Really enjoyed our lunch here in the beautiful immaculate surroundings of the restaurant. My husband and I shared the most platter which was delicious and a variation on a normal ploughmans. The omelettes and afternoon tea also looked very good. Would certainly recommend it and many of the ingredients are available in The Pantry deli.

Beautiful day, so we sat outside in lovely surroundings. We ordered 2 flat white coffees which were served reasonably quickly. However at £3.10 a cup we had high expectations. Sadly the coffees were luke warm and absolutely tasteless. I returned the coffees, asked for another shot of coffee to be added and for the drinks to be hot! When the drinks were returned admittedly they were nice and hot but even with an extra shot of coffee they were still virtually tasteless. If you charge top prices for a cup of coffee you need to get it right!!!

One of the nicest garden centres we have been to, plants look very well kept and well displayed . The cafe was excellent, lovely ambience , we only had coffee but looks good choice on menu . Will definitely be visiting again. The farm shop is also excellent, bought a couple of cheeses from there

Recently extended and now bring the food to the table which is helpful as it is always busy and although you have to queue to order and pay, at least you don't have to contend with the tray - useful for the older generation who often frequent the place. Food is always nice. Scones are delicious and served warm. Soups are hearty and good value. Nice attached farm shop sells lovely unusual food treats although quite pricey. Garden centre is well laid out and stocked, plus nice gift ideas. Could spend a few hours there one way or another.

Went for afternoon tea with my mom, dad and sister for my mom's birthday. Staff very helpful and friendly. Delicious sandwiches, scones and cakes. Totally recommend

Went here for lunch for the first time and wasn’t disappointed. We were impressed with the food quality and excellent service. Yes, food at garden centres can be a bit overpriced but we really enjoyed our lunch.

Went for new garden plants. Lovely selection and good value for money. Had Sunday lunch came out as standard plate. Would rate the Sunday lunch average not the best but not the worst.

Visited here in afternoon for tea and cake. Busy place. Tea and cakes very nice with lots of choice. Noticed they do meals as well.

We’ve been a couple of times recently. The first time my daughter had the children’s ham sandwich with cucumber/crisps etc and it was lovely. I had soup which was also fab. The second time when we ordered the ham sandwich for my daughter again there were thick blocks of carved ham smothered in whole grain mustard. Lovely for an adult, a bit of a shock for a three year old! We had to scrape the mustard off. I also ordered a sandwich on brown, but it came on white. We then ordered ice cream which was supposed to come with a wafer (it didn’t). All little things but a tad exasperating when it’s not the cheapest place in the world.

Nipped in today to Pacific cafe / Nurseries for a light lunch only had a sandwich and chips it was nice good bread and quality filling . It was fairly priced the staff was also very friendly

Three went for Sunday refreshments. Trying out the various cafes in garden centres.

Popped into the cafe for a coffee and cake, while we were enjoying our cake my daughter stated that a bird had pooed on her, I did not believe her at first as we inside the restaurant area, but no we looked up to my amazement to see a bird!! I understand that it’s a garden centre with wildlife around but to have birds pooing on customers who are eating and drinking I feel is unacceptable, we were not even offered a refund. Won’t be returning!

Family of five had "light bites" and Soft drinks came to just shy of £50.00!!! Absolute rip off, it was basically five bacon sandwiches and five glasses of squash, absolute day light robbery

We have been visiting Pacific Nurseries for years and often have something to eat and have always been satisfied. Since the refurb of the cafe however, the service has become hit and miss to say the least.

This a really fab place to go. Been there today with friends for a wonderful Christmas afternoon tea. Wonderful food and drink and really fab staff who are helpful and friendly. Food was absolutely delicious and I loved the fact that we were not harassed because our table was needed. Great place and what a bonus that you can walk around all the Christmas goodies afterwards and even stroke the little back ponies. . We've had a fab day!

The worst experience I have ever had ,I was accused of stealing a plant at this place ,and when I was found completely innocent I had no apology whatsoever. The plants are good quality but are expensive,and the restaurant is extortionate and to small. This place is run by snobs , for snobs. Needless to say I will never be going back.

Staff always very friendly and helpful. Food always brilliant. I meet my cousin there every few weeks for a coffee but always end up having lunch or cake or even both.

We regularly visit this cafe for coffee and cake. We think that the coffee is the best comparing the other garden centres nearby.It provides table service and is a very pleasant place to enjoy a break. If you are lucky you can get one of the more comfortable tables, but it is usually quite busy and they go first. The adjoining garden centre provides a nice stroll and choice of goods, a small produce shop, a gift area and the usual gardening and outdoor furniture.

I visit here often with older people because of ease of location and accessibility but not out of choice.

It’s not a huge centre, but there’s plenty to look at and a good selection of plants. They were putting up the Xmas decorations the day we visited.

Came with family but left disappointed. Breakfast was luke warm and service is impersonal. Much preferred the old Pacific. Feels very Wyvale now. Needs something to make it more unique and not so corporate.

Visited with a friend for lunch, not too crowded and we found a table quite easily. I have often eaten here and am pleased that they have upgraded the cafe recently with new fittings and seating. Good meal, helpful staff and fair value for money.

We visited one day at around 3:30pm, we sat down and saw on the menu that food was not served after 3pm. There is no mention of this on the website, all it says is the cafe is open until 4:30. We chose to come here as other places specifically mentioned they stopped serving food after a certain time. There was also a lack of cakes at the counter. However, the drinks we had were very good.

My friend and I visited the newly refurbished cafe for breakfast yesterday and were very impressed with the lovely surroundings however when we sat down the table was so wobbly that my coffee ended up in the saucer, we moved to another table for two and the same thing happened, finally found a sturdy table and ordered our food. My eggs benedict were undercooked and the bacon on my friends sandwich was a strange shade of grey. It was expensive and definitely not worth the money. On a positive note the coffee was really nice and the staff pleasant.

8 of us met for lunch and there was something for everyone. Very spacious clean pleasant cafe Great choice of food and some wonderful looking cakes After placing and paying for our orders all the food arrived at the same time

This was a great cafe before the refurbishment. Still OK but seems to have less choice. No real snacks except for cakes, which are nowhere as nice as they used to be. Dry and bland coffee and walnut. Have tried scones twice, still expensive and nowhere as nice as they were.They used to be the best anywhere but both times they were dry. I know why now! Look through the kitchen viewing area and you'll see the large industrial scale boxes marked 'scone mix'.

My sister booked afternoon tea for the three of us at our favourite garden centre. We sat at a table overlooking the lovely garden. Our order for pots of tea was taken and it was delivered to our table in no time. The sandwiches and dainty cakes and scones along with jam butter and cream soon followed. There were sandwiches for the non carnivore too..… me! All were served by nice friendly staff who even stopped for a chat. The food was delicious and just enough to allow us to waddle round the plants afterwards. A very enjoyable experience, thank you. Looking forward to the next one.

I came here of a lunch time and eat outside in the garden. It was a very pleasant atmosphere, the food was very nice and good portion sizes too. I ordered a club sandwich which came with mayo, coleslaw, and salad and a cappuccino coffee. The service was fast and the staff where very polite and friendly.

Tornati dopo un po' di tempo, abbiamo aspettato una Gionata di sole ed abbiamo utilizzato i tavoli all'esterno. Pranzo buono a prezzi normali. Giardino sempre ben curato ma con prezzi delle piante un po' troppo alti, fossero più ragionevoli ci starebbero 5 stelle.

It was a pleasant cafe. I thought it was a bit expensive for a sandwich, even if it did come accompanied by a large helping of crisps! The cafe overlooks the plant area, but I did not feel particularly inspired. A shop sells expensive food too.

Visited with my two sons for breakfast. Mushrooms and sausages cold very unappetizing. Then visited the farm shop where the assistant closely followed my 18 year oldson around the shop as if he was going to steal something. Made him very uncomfortable !!! Will not be returning ! Also saw your Chef - in her chef whites in Asda - do Environmental Health rules not apply to you ?

We have just taken our friend here for afternoon tea on her birthday. I can honestly say that it was the best afternoon tea I have ever had. Lovely fresh sandwiches, amazing cakes and mini cheesecakes, all delicious. It was very busy but the service was very efficient and the staff very friendly. A nice atmosphere and obviously very popular. Will definitely be returning soon. Many thanks.

Visited today the new Café at Pacific. Very nice, beautifully decorated and the menu looked great. I has an omelette with a small dressed salad. VERY NICE! Definitely will have again Thanks

The revamp is very nice but it is cold and very noisy however still overall a nice enjoyable experience could do with both tills open on three of my visits the queue to pay is rather long could be avoided if otherr till was open during busy times

A group of 6 of us visited the new Cafe ( as we had done for many years.)

The restaurant has recently opened following a refurbishment and it is a credit to the owners. Very clean, comfortable and welcoming with a great atmosphere.

Great menu, breakfast is very good. Newly refurbished with a lovely delphinium theme. Would recommend.

My friend and I decided to call in for breakfast to take a look at the newly refurbished cafe. We ordered 2 poached eggs and a bacon bap. The food arrived but sadly only 1 poach egg was served on the plate and the bacon was so tough it was inedible. We called the manageress over and she provided us with feeble excuses for the mistakes. The excuse that really made me laugh was that "the restaurant had only recently re-opened and the staff were getting used to the new kitchen............". How hard is it to cook poached eggs and bacon??? However freshly cooked food was then served . The cafe should really do better, especially charging £4.95 for a bacon bap!! On the positive side the refurbishments were an improvement.

Having eaten regularly for a number of years at the old café we were really looking forward to seeing the new extended café when we went for breakfast yesterday.

We went to the newly refurbed restuarant today for lunch with our neighbours and i have to say what a pleasant experience it was. The decor and seating is realy pleasant a totally pleasing on the eye. The service to the tables is an excellent new addition along with the new menu.if you havent tried it yet then you are missing out.

We've been regulars at Pacific for years ands now, since, the alterations, it's become even better. Service is first class, the staff are efficient and friendly and the food is as good as ever, particular the cakes. The new décor makes the place more comfortable and the change to waitress service is also an improvement.

Recently fully re-opened after major refurb. Staff most helpful and friendly as always. Menu now new and improved. Meals up to usual high standard. Wonderful cakes to finish the treat. Will keep coming back - nothing else in the locality to touch the overall experience.