Cafe Nucleus in Medway

I recently visited this coffee shop with a group of 10 friends, and unfortunately, our experience was disappointing due to poor service. The café was nearly empty, so we put two tables together to accommodate our group. However, the waitress immediately came over with a loud and aggressive tone, telling us we couldn’t do that, as it wasn’t safe. While we understand safety policies, her approach was unprofessional and made us feel like we weren’t even customers—just an inconvenience. What made the experience even more frustrating was that, despite the lack of other customers, she didn’t offer any alternative or suggest a larger table where we could sit together. We hadn’t made a reservation, but sometimes groups come together spontaneously, and it would have been nice to feel welcome. Overall, we left feeling unwelcome and uncomfortable, which is not what we hoped for from a local coffee shop.

What a Gem! Can’t believe I’ve never been here before. They really know how to professionally run a cafe. The service was great, the food was delicious and well priced. We had warm scones, clotted cream and jam with coffees. The oat latte was made perfectly and we can’t wait to come back. They gave us promotional discounts for their Sunday roast and breakfast options. Will return, thank you!

Great to get away from it all, and have a nice coffee at this Oasis is Chatham, BUT come on guys ! - I have paid less to eat in the west end of London. If you fancy lunch at one of the 4 Cafes, you better bring a "lot of cash". We had two £26.50 Salmon & Scrambled Eggs and a tiny sliver of truffle and shared a bottle of Merlot Reserve at £43 Our 2 little lunch time snack's and a couple of glasses of Red came to £96.

This was my first time visiting Cafe Nucleus, and will definitely be the first of many visits! Quick and friendly service, excellent food, and a lovely atmosphere to dine in. What a treasure hidden just off Chatham high street. It’s a dog-friendly place too so if you have dogs, definitely head here. They even have a dog menu (I don’t have a dog myself so can’t provide much insight on that). Kind of pricey, but worth it

Booked for midday today yum as allways, excellent service and for brilliant an tasty

The best breakfast I’ve had in years !!! Doreen’s Blackpudding is a revelation (already bought some on line!). Staff are superb and the places is immaculate. Fantastic !!

After being seated we waited 15 minutes and still nobody came over. Staff were just staying around even though my partner turned round in the hope someone would come. After staring at the menu for so long, we also noticed they were charging crazy prices. They think they are in Chelsea, not Chatham. £18 for scrambled egg and smoked salmon. We ended up leaving after not being served.

We visited for a birthday breakfast and were over the moon with the friendly service. The food was lovely with great vegan options. The restaurant was accessible and even the dog was looked after!

Have been to both this and the Rochester venue and have always been impressed with the service, food and ambience. Sadly this wasn’t the experience myself and two other family members had when visiting yesterday. we waited a touch longer to be acknowledged than I’d of expected. We were offered to sit in smoking area, which I agreed to as there was a table further up with no smokers near by , however did think the non smoking didn’t look busy but accepted that was the only free table. Initially when looking through menu thought wow prices have gone up a considerable amount ! But reasoned with myself that of course they have its good quality produce and everywhere has, but £26 for a roast does seem steep and sandwiches around £15 , we chose what we wanted and our drinks were served . Iced coffee served no coffee just milk ( clear mistake) two ciders one warm , one colder . Ice in the glasses , didn’t ask for ice. Explained to waitress about the iced coffee and cider being warm . She said that would be rectified, food came looked well presented, did think the ham wasn’t the carved ham described on menu and didn’t taste like it but convinced myself it wasn’t packet ham . Took considerable amount of time for new iced coffee to come , I was then told they had added more ice as there wasn’t a cold cider available, I asked if money could be deducted. Waitress checked and came back to explain that wasn’t possible and more ice was offered or chose a different drink. Waitresses were pleasant but appeared to be stressed and overall the visit was disappointing. We did not want to pay the discretionary service charge that is added and I felt she understood that was reasonable so deducted this.

Fabulous atmosphere and friendly staff

An unexpected find and excellent venue in the centre of Chatham. Friendly welcome, great ambiance, and lovely food. Will definitely revisit next time I’m in the area.

So good we forgot we were in Chatham!

Absolute haven in Chatham. Well worth a visit.

The best Full English in Medway! Quality ingredients - great sausages. Excellent service and lovely outdoor seating in a 'tropical garden'. You forget you're in Chatham!

This a beautiful cafe . The service is very good and it's a great atmosphere. Lots to choose from the menu Would highly recommend.

Popped in for a coffee. What a hidden gem . First visit to pop in a painting at the Halpern Gallery.

Very nice, relaxing place, friendly staff, good food/drinks, clean through out x

The service was excellent, food was tasty, drinks were made very well full of flavour and the atmosphere was perfect for a nice afternoon lunch. Perfect spot hiden on the highstreet in Chatham. Decent prices not to expensive either. Would definitely recommend and be back there again to try a few other dishes and drinks.

Wanted to try somewhere different, the food was amazing. 10/10.

Really good food and brilliant peace & quiet venue. Wouldn’t believe you were on Chatham high street. Staff were friendly and service was great 👍

Always loved this place , lovely vibe and decor etc , but i was lost for words yesterday, we had 1 burger and chips , 1 tuna sandwich, one small coke and a small cider ……..just over £43!!!! Thats a complete rip off !! Safe to say we won’t be going back again, shame as this was always the go to place , don’t mind paying a little extra but this was unbearable for what was nothing more than a sandwich and a burger with 10 chips

I’ve always really liked it here. I think something has got to their heads with pricing. Other people will be moving into Medway soon and this business will fail. They have a cornered market for nice atmosphere, nice food and good service, maybe the only in Medway. However, this absolutely does not warrant them to charge the exuberant prices they charge. £1.50 extra for flavour syrup in coffee is outrageous, likewise £16.50 for French toast with two slices of bacon. I live in London. The iced coffee just arrived, under 500ml, far too much syrup to coffee ratio, and certainly doesn’t taste like 2 quality espresso shots. It’s tempting to move down from London and be competition for your overcharging arrogant business, charging 20% more than london prices. When I know your rent is 1/4 of London prices. It’s greed and you will be challenged. The food is never outstanding, it’s just the lack of quality in Medway that makes you thrive and win good food awards and taste of Kent awards.

You would never think you was on Chatham High Street, I felt like I was in a lounge on the Costa del Sol. The food was amazing, fresh, full of flavour and presentation was awesome. Staff are very attentive and very welcoming, we only came for a light bite and we are coming back again for the Sunday roast!!

Absolutely disgusting service today. I've just walked out after booking a table for my daughter's birthday breakfast at 10am. We were sat down outside and the speakers were blaring club music at 10am on a Saturday morning. We asked to move but the speakers were the same level everywhere, asked if they could turn the music down due to sensory issues and they refused twice. They said its owners choice and they get multiple complaints. They let us walk put and lost customers over just turning some music down. I'm gobsmacked. I have t come to chatham highstreet for any other reason than to be there and now I'm stuck with a very unhappy toddler and a very overwhelmed self with no idea what to do with her. Maybe the owners need some more bad reviews to realise not everyone that comes to a cafe for breakfast wants loud overwhelming music on at 10am.

Very Highly Quality Meau! Great range of meals and drinks, you forget your even in Chatham because it's very quirky and unique. I definitely recommend this cafe to everyone, even as a treat. Only structive criticism I have is that the staff are always inside and you could be waiting a little while to be seated. You do get what you pay for and it's definitely pricey compared to a traditional cafe in Chatham but that's not a bad thing because you feel more full here and very satisfied 😊

Our experience was outstanding in every aspect. Very rare to find now days.

What a beautiful place! What beautiful service and lovely and clean and tidy and a good menu, The place is very well decorated and lots of choices of alcohol beverages and also choices of alternative milks which was great due to my lactose intolerants , the tea I had was English breakfast by twinings , the best tea ever, and I had three cups of tea , I came out full and the server was really nice and helpful.

First time visit to Cafe Nucleus and was not disappointed. Lovely friendly staff, clean environment and beautiful food at reasonable prices with a good selection on the menu. It will be our go to for a nice lunch from now on.

I really loved my experiences here. They had quirky lovely decorations, and food was to die for. Service was amazing. Thank you for making my visit to Chatham more special.

We have just discovered the place for my birthday breakfast. Food was amazing,service very professional and attentive and also got a surprise birthday present😘

Lovely coffee but not dog friendly I don’t have one but they want you to too know

Overpriced, this is Chatham nit London.

This restaurant is excellent! The food is of a very high standard, with a decor to match. Our waiter Justin was friendly, polite and attentive - I would highly recommend Cafe Nucleus.

Lovely slightly quirky venue with unusual decor and a variety of places to eat! Ordered brunch, mine was a full English. Not a huge fan of Cumberland sausages but rest was nice.

Very nice, hidden spot in Chatham High St. great decor, posh feeling, but not stuffy. Waiting staff very welcoming and friendly. Will be back!

Hi. Stopped by with my daughter and granddaughter. First time visitors. Beautiful artistic decor. Loved the very individual seating for each table. We chose to sit on the comfy chairs near the serving counter. Took a few minutes to take in the wonderful colours and array of artwork; much of which appeared to be for sale. We loved the array of varied light fixtures hanging. Especially loved the alternative Christmas songs gently playing. Ordered coffee & cakes. Simply fabulous. Especially liked the look of the ‘festive menu’. Great, timely service. Really attentive staff. Some might say, too good for Chatham, but I was just a visitor to the town. Apologies, if offence cause by my latter. A real gem. Will be returning. #great cappuccino cake. 😊🙏

All I can say is the best customer service I have had in a very long time. I went to Cafe Nucleus Chatham on 04/12/2023, my birthday. Our waitress was so friendly and she really made us feel welcome( I only wish I had got her name). The food was amazing and the service was spot on. There is nothing for me to complain about this place. I have been here three times now and they never disappoint. I recommend Cafe Nucleus to everyone, the food is amazing, the quality is delicious and definitely worth what you pay, and the staff are so welcoming which is so high end for Chatham. I will keep going here always.

Visited here earlier this year with my workplace, during Boing Medway, but I did not have a long lunch break so I did not get a chance to really relax and enjoy. Visited today with my husband and two daughters. The person who greeted us was very pleasant and accomodating. The menu did not have a lot of vegan food but he did his best to help us. All the food was delicious and we felt very welcome. Well worth the visit. Thank you for making my daughters smile, that makes me feel over the moon. Just a shame that we don't visit Chatham often.

Great ambiance, very friendly attentive staff, delicious food beautifully presented ✨️👌 Felt like I was in the Balearics rather than Chatham Town centre 😎

Beautiful cafe with wonderful food and service! This was an unexpected delight to find in the middle of Chatham tucked away from the High Street. Staff were friendly with great service. Would definitely recommend and will return 😀

Wonderful outdoors area makes breakfast that bit more special. The food and service is excellent a surprising oasis on Chatham high street.

Best latte in town welcoming staff cakes are lovely as well. Lovely to sit in a quirky cafe beautifully decor. Definitely recommend

came with the mrs, hungover after a wedding. wasn’t expecting such a slap up breakfast, eggs done perfectly. coffee was sublime and servers were so friendly and efficient. i would definitely come back.

An amazing oasis hidden away from the high street. I visited for a work meeting and we had lunch beforehand. The food and drinks were incredible and the staff were attentive, polite and good humoured. The setting was really nice and felt like being on holiday. I really recommend this to anyone who wants a great meal with a great atmosphere. The prices were quite high, but they do some great work with the money they raise.

A hidden gem! Our go to place always for a local treat! The food selection is always good. The service always quick and good. A beautiful place for a special treat.

My Wife and I discovered The Cafe Nucleus Lounge in Chatham, an offspring of the brilliant shop in Rochester’s High Street. With the brilliant and ever customer centric team of Alex and Anthony looking after us, we were welcomed into a Bohemian style vibe, with the sweetest sounds and tunes to harmonise a full restaurant. The service was impeccable and the food simply top class. An outstanding oat milk latte to crown it off and we were instantly rendered disciples of the institution! See you again. And again.

Really nice Cafe in the middle of Chatham. The Lavatory is special, you need to see it yourself.

Tasty and well presented food. Friendly staff and a comfortable, relaxed atmosphere. Very clean facilities.

Always a pleasure to visit here. Walk out of the high street and its a completely different environment. It may be a bit hard to find if you dont know the area and its right next to some construction work being done but is worth the effort to look for it. Beautiful surroundings to stop and have a coffee. Always so clean, including the toilets. The staff are just wonderful, friendly, eager to help and can see they all enjoy their work. Yes it is more expensive than other places but they respect their staff and pay them a decent wage and it shows. The food is also much better quality than you're getting anywhere else in Chatham. Worth a visit if you're in the area either for a nice leisurely coffee or an indulgent lunch

Amazing breakfast but what topped it all is the great customer service given by Jake. He made sure we knew what was on the menu and made us feel so welcome. Would definitely come again.

The brunch we had with my wife was amazing,thanks to Dan for the fantastic service will come again.!

Our second visit here . Lovely food. Lovely venue and Great service by Dan . Helpful throughout and polite. Worth the money

Lovely place and great service provided from Daniel . Thank you ! ❤️🤩

Thanks Dan for excellent service with a smile. Lovely food will come back again soon. Thoroughly enjoyed the banter

Having been to the Rochester Cafe Nucleus before and very happy with the service and food, we decided to try the one in Chatham. (Party of 3) A pleasant surprise when we walked into the restaurant to find such a gem in Chatham! Drinks orders...

Great brunch menu. Quality ingredients, cooked very well and presented beautifully. First time for brunch could become a 'habit'.

As a local, I visit here more than anywhere else in Chatham if I’m looking for a nice sit down breakfast/brunch. The staff are by far some of the friendliest yet professional that I’ve ever come across. The food and drink are all local produce...

Welcoming and friendly staff, well presented and tasty good served in a comfortable ambience. Very clean restaurant and facilities.

Great service as always, reasonable prices, tasty meals, welcoming atmosphere, unique interior, everything perfect as always!

Excellent breakfast. Top quality ingredients. Not a cheap eatery but you get what you pay for. Very friendly staff. A gem of a place. It may take a while for the rest of that part of town to catch up!!!

Visited as we'd heard good things about it and we were given vouchers as a gift. Inside was decorated nicely only one shared toilet with little towels in the toilet! I'm glad that we had vouchers as EVERYTHING was very over priced. I paid £14...

It was my first time attending the Kent Creative monthly meeting face-to-face. My work means I can't always get to events. With Covid, I'd joined this group during lockdown and found their support, guidance and knowledge invaluable. Not to mention friendship and understanding of the...

My partner and I have been coming to this cafe for a while now. We have always had a very pleasant experience and cannot believe how nice the venue is even with its location in the middle of Chatham high street! The staff are all...

A rather cosy joint this accessed through net curtains. A lot of tables for four occupied by single diners so only a very low table near the window was available for me. But a cosy armchair more than made up for the shortness of the...

Been here a few times and always had a good experience at Chatham for breakfast, and today was no exception. Great food, of food quality, very tasty and well cooked. The staff looked after us very well and couldn’t fault them. Just love the scrambled...

Definitely worth a visit! Nice varied food. Quiet location off the High Street, hidden in the not so nice end. As more flats are being built I hope they do well. There is an art gallery where you can view and buy paintings and sculpture....

Can't believe I enjoyed such a great breakfast in Chatham!!! Table for 6 for my birthday and was welcomed with a signed card and chocolates- Thank you what a lovely gesture. Service from the team was superb, breakfast very nice which included subtle differences making...

Very cosy, in a quiet part of Chatham tucked away from the rush of the high street. Lovely food, with vegan and gluten free options. Outdoor seating surrounded with curtains and roofing to bring the cosiness outside in the nicer weather! Definitely worth booking in advance due to limited seating. Staff were attentive and friendly, and we will absolutely be returning soon!

Best place in chatham . Highly recommended 🤭🤩🤍🤩🤩🤩🤩🤩

As the title suggests, a totally unexpected find in the heart of Chatham High street! Tucked away behind hoardings and easily missed if you haven't got your eyes peeled....a little secret garden with outdoor seating that leads into a cozy indoor area, means you can...

Lovely environment and food options with so many well thought out little details that makes the experience pleasant.

Had a lovely lunch at Cafe Nucleus. Great menu and tasty food. Excellent service, good vibes and great drinks. Recommended.

Was really disappointed by the food to be honest. Avocado and eggs on toast was completely unseasoned and very bland. Eggs were also poor quality. We l shared pancakes after that which were very expensive and were drizzled with some cheap, fake ‘chocolate’ sauce. Style...

Always fabulous food and excellent service cannot fault it just an absolute gem in Chatham high street! The food is locally sourced and put together beautifully, coffees are gorgeous and have plenty of options for vegans also.

Absolutely beautiful place Had a lovely lunch there with my son Food was amazing and the staff are so friendly will definitely be back It’s beautiful

My daughter brought me here for birthday brunch. It was delightful . Service excellent and food also excellent . We had a wonderful start to my day and will definitely come again if we can get in !

A visit for my birthday having not visited a cafe nucleus before and was not disappointed 😍 Thoroughly enjoyed my Canadian brunch … the ambiance is delightful .. love the little touches like the blankets if you are sat outside and it’s a little chilly...

This is our number one spot to eat. The food is always great and service is always top notch. We now visit as a little family and the staff are always brilliant with our little boy. We don’t mind paying a bit more for food...

Such a hidden gem! Food was lovely - had the avocado toast and canadian breakfast with coffees and was lovely! Service was also great, Jake was very helpful and friendly and made our visit! Highly recommend!

We visited Chatham and were really disappointed with the town, dirty streets, plenty drunk people and the feeling was this is not pleasant visit to any visitor. As it was hot day we wanted to have a light lunch refreshing drink and walking on the...

Best vanilla latte in town food is amazing even though a little over priced. Staff is friendly and welcoming. Coffee is better than Costa and Starbucks so this is now my favourite place and the vibe inside here is you don't realise your in chatham...

Took my mum here and was shocked to find this beautiful little oasis off of Chatham high street! Food was delicious and the staff couldn’t have been more attentive, especially Jake who was great. Will definitely be back soon

Fab eatery, cafe and garden restaurant. Impressive gallery and service. Only just discovered this magical Hidden Garden after 10 years in Medway. What a surprise 😮😍🥰🤩

Came to Cafe Nucleus on Tuesday for a quick lunch. It was sunny and hot day and the gardens were magnificent. I had smoked salmon salad and it was probably the best smoked salmon I ever tasted. Also I had a Jakes Lager which was...

Such amazing place! I visited today Cafe Nucleus in Chatham high street with my children! All my friends recommended this cafe so I decide pop in to have a brunch! Menu looks fabulous!!! My children love a waffles! And my eggs Benedict were beautiful! Staff...

I went To cafe nucleus Chatham today after a walk with my new born baby and husband. This is a place I have been often and enjoyed. But today I was left upset and confidence totally knocked. The lady who came to see to us...

Had a lovely Father’s Day brunch today at Nucleus Cafe Chatham. We served by Jenni, Gabbi and Jake who all gave fab service. Food was delicious and the seating area outside is lovely.

Waited being a couple in front of us who wanted to be seated. Staff members going here and there, but paying no attention to us wanting to be seated. After a long wait we were offered a table in the garden. Shown to our seats,...

Enjoyed an excellent lunch with top quality service thrown in.Gabor,our waiter,was an absolute star & looked after us very well. The food was top quality & as it was a warm & sunny day,we enjoyed it in the charming Mediterranean garden.

Nice and clean place. Got served by a lady called Monica she was very professional and kind. 👍🙂🙂🙂

Nice garden. Shame alcoholic drink was warm! Quite expensive but charming little features make it just about worth prices.

Had the most delightful meal . Its beautiful quaint and its just breath taking. To sit outside and you would think your in the middle of nowhere.... but in reality in heart of chatham town. Omg its fab food is top quality. Service great . Atmosphere chilled n relaxed . Highly highly recommend this. I.ll definitely be back. 🤗🍷🍸☕, for more

Brilliant service, friendly and good food… First time of coming here I had heard good things so thought I’d come and find out and I wasn’t disappointed, will definitely be coming again

Booked Sunday online. Given a slot, turned up closed on Sundays. Idiots. Sort your website up. What a waste of time getting ready.

This is an amazing place with beautiful pieces of art. Would definitely recommend this and I really enjoyed it. The food and drinks were amazing too

Incredible place! Food is super delicious and local..... While you’re sitting surrounded by palm trees, it’s easy to forget you are in Chatham 😊

I stumbled across this place trying to escape the rain and what a pleasant surprise it turned out to be. The atmosphere and decor inside is top notch, the staff are all really nice and the food and service is great. I was well looked...

Had a birthday lunch here to treat my friend and the whole experience was faultless. Food was delicious. We were treated like royalty. The birthday gift bag with the card and chocolates was such a touching and thoughtful gesture. I had the three bean chilli...

Tucked away behind the High Street is this lovely place that I was unaware of until today. My daughter suggested it and I am so glad she did. Alfresco dining surrounded by flora and fauna with pleasant staff and a varied selection of great, fresh...

Beautiful gem in the middle of Chatham! Took a friend here for her birthday, ordered a cake, they brought it to our table singing happy birthday and it had a candle in it! How sweet. Lovely ladies - Alex and Anita!! Lovely coffee. Lovely cake....