Cafe Moon Cresent in Ealing

Absolutely awfully ran, disgusting behaviour and treatment of staff and honestly police should have a look at the man running it. Unacceptable!

I usually visited Nandos myself with friends and family usually Ealing branch also dined at other brunches at Chiswick and at central London even my whole family visited Namdos a lot but what I experienced on 5th of April was seriously dangerous situation few days ago went with my cousin we dined in at 9pm I think the manger was her Name Helen she was very helpful and we got our food in good presentation and was warm and fresh we enjoyed it but we couldn’t finished it so I had to take home some chips and quarter of chicken next day I was having it for my lunch I start to choking and start screaming from pain went to bathroom and throw up in sink and my sister found piece of back metal as you can see on picture was stuck in my throat making me bleeding for bit was really scared this is gave me nightmares I never had in my whole life such experience to have piece of metal was in chicken, we thought this piece of metal is from the metal brush where the chefs clean their big grill we’ve seen it a lot of times probably every costumers can seen this , the way the clean their big grill before they put their new chickens over the grill, we went next day to speak to them at Ealing Broadway brunch and spoke to tall man with beard he was the manager he took my details and phone number and it’s been few days no one has called us not even apologise I will need to escalate this to the head office and take it further this really dangerous situation it could kill people and no doubt it will happen to others too . I have no intention to make bad reviews about this restaurant as we loved it but what I have experienced have really gave me nightmares seen piece of metal in my food and the fact no one had ever contacted us about their dangerous services .

Ordered through too good to go great selection, plenty there , helpful staff

The worst taste I ever had in my life, all the food was stale🤢. It was a completely bad experience. Will never visit again.

Order didn't come with my drink which was paid for. I also request napkins and these didn't come with the meal either. Long gone is the time where every thing you ordered actually arrived