Cafe Mio in Epping Forest

Great service very professional to say the least

I have been coming here for a while as it's been a really lovely dog friendly cafe. I'm not sure if there's been different management or other but sadly the past couple of times I've popped in it's been unpleasant. Don't get me wrong the chiefs are lovely and cook some lovely veggies options. Sadly it's more the waiters/waitresses. I noticed they go through staff very quickly. Plus the lead waiter (dark hair and beard) the past couple of times has been rude and has made me feel uncomfortable. Sadly due to this I don't plan to come back. Such a shame as the team before were lovely.

This was great value for money! Me and my mum got a panini and they were delicious and a great portion size. The staff were also so friendly and the service was quick.

Had the award winning breakfast, and left wondering what the award was for. A combination of over done and under done food arrived on my plate, and I literally mean combination. Sausages half burnt (noticeable in taste) and half ok. Poached egg over done with little runny yolk for dipping/mixing with beans. Beans and bacon...well you can't screw up these luckily. Mushrooms undercooked. For the cost of the food generally across their menu and the look of the place (as it look good) I expected more. Sadly not a place I'll be popping back into.

Friendly place, good menu, great food done well. Breakfast is personally recommended, with proper coffee. One of my favourite eateries

I'm very disappointed. Food took 45 mins to arrive. Not only that, there were 3 of us, and the food was brought up to us with a couple of minutes gap between each person . By time food arrived our drinks were cold and the toast came up as if it was an after thought. Such a shame because it's normally such a nice little place to eat . I will say this , it is nothing against the waiting staff because I believe they were understaffed ,so maybe that needs to be considered for future reference

Unfortunately we waited an hour for our food. Despite being told there was a wait didn't expect it to be an hour! Not sure why such a delay but seems to be a theme reading the reviews. Food was nice when it eventually came but not a great experience overall. Staff were apologetic. Could simply be resolved with a second cook in the kitchen. Not cheap either. £10.50 for a club sandwich and small salad garnish

Long wait with no update from staff - left before we even got our food. Too much concentration on delivery orders and not enough on actual customers in the cafe. Second time this has happened to us in here .

Overpriced food with small portions. Food tasted good however.

A warm welcome received on every visit.

Lovely place to eat. Friendly staff and value for money.

Went as is dog friendly. Thought we would give it a 2nd try. Food once again took 40 minutes for scrambled egg on toast. Other meals not as described on the menu. When questioning the time for food was told they cook one meal at a time fresh but when questioned why 2 other tables who ordered after us had theirs they said it was pre-prepared food….. small portions and not worth the cost, there are many other ‘cafes’ in Epping that are worth your custom/money.

Been coming here for years, butburs gone downhill lately. Huge wait times on food, things arriving on your plate which wasnt on the menu? I had a Cajun burger, it arrived in Warburtons thin bread, no Brioche bun as stated, and the chips were soggy, just poor quality. My boys egg on toast took 40 minutes. We wont be returning.

A lovely, friendly cafe on the High Street. Very welcoming and helpful. My daughter was provided with good advice when choosing and had what she described as a yummy earl grey tea. My black coffee was good too. We shared a delicious cinnamon French toast. This was thoughtfully served split on two plates and nicely presented. We would definitely have it again. If you are after a more conventional breakfast, I’m sure that would good too and there is plenty of choice for breakfast or lunch.

An oasis of warmth on an extremely wet Sunday. The cafe was busy but we didn’t have too long to wait. Our mugs of tea were spot on and I have never had such a good egg and chips before. There wasn’t a trace of grease and the eggs were cooked to perfection. The chips were great. The children ate every scrap of their child meals and my daughter enjoyed her meal. The young waitresses were efficient and friendly. The cloakroom was nice and clean. We have visited before and would definitely go again.

Came this morning 29/10/2023 to check this amazing café with my partner as trip advisor was advertising it. Although it was so busy but hey! Who’s not busy on Sunday morning? Very lovely, excellent & amazing service! And the foooooood! Very good portions. It’s worth of waiting! Definitely will come back with my friends!

Third time I’m now visited and won’t be going again . Thought we’d give it one more try parking close, the first 2 visits were poor service and poor . Within min of walking on to an empty venue , picked a both seating for comfort and was asked to move by stroppy male/manger, as it was for large parties arriving ? (Ironically - after walking into town to go to Harley’s - which turned out to be fantastic and well worth the walk, on returning to our car looking into cafe mio, it was still empty, booth seat with no one there ). Staff need to be more appreciative and pay attention to paying custom )

Was sat in the cafe for over 20 mins without even being acknowledged. I eventually ordered a light snack and the service was ridiculously slow. The food may be nice but the service is appalling.

I went there couple of times with my laptop, the main guy who services the tables (a young guy) who I believe to be the Manager or owner is not very helpful and quite grumpy. The second time I went, the cafe was still pretty much empty with several tables available, the guy come to my table and clearly says: would you like to order some food please? We are coming now up to lunch time. Or perhaps can you order at “LEAST” another drink? I would have ordered some food at some point but I was quite busy doing my work on my laptop. However at that point, I was quite surprised by his Customer Service that I left. It was not lunch time yet and there were plenty tables available. I found that quite rude. Is it because I was there with my laptop using their Wi-Fi? Nevertheless that’s a very poor Customer Service!!!

Given a 4 star as I'm not sure you can give a cafe 5. So this is still a huge compliment. Staff are lovely and chatty. Food tastes yummy. Parking is not great

Amazing salt beef. Freshly cooked food. Good service

Great food, lovely staff just a bit of a wait for food but would definitely visit again .

Had a great Full English breakfast and great coffee definitely will return

Came in ordered a brekfast waited 30 minutes.I think they forgot my order wont come in again

Little cake date with my 3.5 year old, excellent location & a real gem! Delicious Victoria sponge cake - big portion. Great service & friendly staff

I asked for a salt beef sandwich the waiter looked me up and down and attacked me with a menu I had my baby with me and the waiter said that he wishes he could feed my “snotty little baby to the lions” and continued to undress my child. And threatened to “deep fry” his legs.

a waiter threw chips at me and told my child they were a snotty little child

Rude & incompetent staff, never felt so I welcomed in my life.

Not normally one to complain, but being persistent that “using your electricity for a laptop” should be some sort of extra charge… even when you sit and have a full paid for breakfast for two. Jobs worth running the show. Then persisted and trying double charge for 1 coffee. Customer service from the main guy clearly needs some improvements.. he was clearly frustrated at his other workers and then taking it out on the actual customers…. Guy needs a new job or a chill pill.. Can give a 5* for scaring off your customers because even the food looked bland.. taste was alright, but nothing special… was good 3 years ago, not now. Avoid.

Management are rude to staff infrot of customers, very uncomfortable Atmosphere

Had Eggs hemmingway, wife had eggs benidict. Eggs were cooked to perfection.

I visited 03.06.2023 time 13:00 food was lovely but I had really worse customer service orders took 30 min to come on table and when I asked staff member tea/coffee comes free with breakfast staff member said yes and after that charged me £6 extra said sorry it does not come with breakfast not really happy and not cmg back again

Extremely slow service. Three tables got their food before us although they’d arrived after us. We had finished our teas by the time the breakfast made its way to us. Took just under an hour for food to arrive. Appalling. Also, mushrooms looked like tinned ones slapped onto the plate. Won’t be returning.

Delicious food , friendly staff, cosy place. Can't ask for more!

This is one of the best cafe's in Epping. We always go here. The food is good quality and nothing is too much trouble. The prices are very reasonable for what you get. The menu is extensive. The team are lovely in there and you are paying for good food, done well with simplicity. We would highly recommend Cafe Mio compared to very expensive (which we don't mind if the quality and flavour is good) competitors in the high street. Argulably it is not a "glamourous" as others but we like good food done well with a smile on their face. Well done Cafe Mio - keep it up!

Went on bank holiday Monday was all waiting for hot drinks over 20 minutes then the waitress said sorry I have to go Tesco's waited over 30 minutes asked for a glass of water to take tablets didn't arrive asked again 15 minutes later didn't receive no water. Ordered good long wait 30 minutes could be more. When food arrived it was nice ordered more hot drinks waited 20 minutes nothing arrived asked where the coffees were said oh sorry I will take the order again order 2 white lattes when arrived 15 minutes later gave me 2 cupachions and said sorry I made the wrong coffees just accepted didn't want to wait no longer need more staff.

Great bacon and black pudding sandwich, large cafe, great value.

Usually our "go to" for good food and pleasant staff, especially Michael the server, as he remembers what we like. Despite sometimes being rushed of his feet both inside and at the tables outside, he is always cheerful. Like to support an independent local Cafe

Consistency good food one person that stands out is michael the waiter who is very enthusiastic and efficient.

Food was good once received. Took ages to get food and wasn't busy

Lovely interior but the food is very mediocre and staff can be really slow. Two tables were served before us although they arrived at least ten minutes after us. This is the second visit for us and both times we’ve been served last and made to wait significantly longer than others around us.

Superb cafe in Epping⭐ breakfast out of this world 5⭐⭐⭐⭐⭐plus💯 gem of Epping ✨

Excellent service, lovely food at a great price, Will definitely be going back

Ordered 2 meals and a kids meal, waited 25mins and had to ask where the drinks were, waited another 30mins for the food to turn up and what a dissapointment. Kids meal was a ham sandwich with cucumber on the side, which came on a hot plate too hot for toddler to touch, jackie potato with cheese and beans bubbling like being well overcooked in a microwave and the ultimate breakest fry up very poor and not worth £12.99. Waitress did knock the drinks off the bill but still wasn't worth the money.

Warm cosy friendly, dogs allowed, they even gave my dog a free sausage. Food is fab and staff are really welcoming

Great cafe - plenty of choice on the menu and delicious food. Friendly, welcoming service and nice atmosphere. Also really good value for money

Excellent food service really friendly staff.

Last Friday I went to Cafe Mio for breakfast! The breakfast it self was 10/10 the chef was fast and very precise so well done for that 👏 The waiter on the till was very pleasant and well mannered, I actually paid for breakfast and forgot to pay for the drink 🍸 when I eventually mentioned this to him he said "Don't worry man is in the house, I do something good for u something good will come back! He was right i score him 10/10 best customer services I ever had 🌟 ⭐

Came here a few weeks ago after having a fairly positive experience. Slightly slow service, staff seem a little disgruntled that my friend and I only wanted to order a hot drink each. Returned last week to be seated, waited nearly 10 minutes for someone to come over and tell us that someone would be over shortly to take our order. Waited another 10 minutes and still no service. Disappointing as the cafe is generally lovely inside and nicely laid out. Coffee was mediocre on this occasion too.

Only for the very hungry. The portions are enormous!

Nothing special and prices make your eyes water. Not recommended plenty of better places in Epping..

Sunday morning breakfast with the family, good food, nice staff and probably one of the few reasonable priced cafes left in Epping, huge portions and dog friendly, we like it a lot and go a couple of times a month, the food is always good we would recommend 100%

Nice place to pop in for light bite Food is good and freshly cooked so you don't mind the little wait Tables could be cleared of a bit quicker I have to say But a good breakfast was had

Today in for breakfast. Recomend the starter version. Pay exra for drinks Friendly staff. Today chef and 1 at the counter. Order now at the table.

While travelling I have stop here to get something to eat and what a lovely experience it was. The food is lovely and the staff were very nice. Shout out to one of them for doing the Christmas cracker with me (as I was on my own) made me fell very welcomed ! Would 100% recommend!

Good food. Generally crowded. Don't like the new seating with some bar stools. Update Dec 2022. Pre-pandemic it was order at counter and pay, now its waited service and pay at end. Much better.

Great Cafe. Not sure abt the TV though.

Won’t recommended at all, all about the Staff being ignorant we left after being ghosted for 15 min can’t say anything about the food as didn’t have chance to order we went to Harley’s and the the service was astonished had table within seconds and a 5* experience

They were short staffed so we waited quite a while but they did their best and kept us updated. Nice staff.

Have not been in Cafe Mio since before covid I forgot how good it was. Food we had today was tasty fresh and at a fair price plenty of it with good service

Lovely little cafe with a good range on the menu, affordable prices, friendly staff and it's dog friendly too! They even bring some chicken or a sausage for your pup so they don't feel left out. Epping is full of places to eat, but if you don't eat here at least once you are a fool!

Just another overpriced Food outlet in epping Cappuchino small cup of milk no bite And dear breakfast with chips over a tenner plus cappuchino too dear same as everywhere in epping Over priced and just ok still won't bee long with the overcrowding that the...

A local friend and I come here for coffee once a week and I’ve introduced other friends from outside the area for lunch - they all want to come back! The food is excellent with a huge choice of menu, and the staff are friendly,...

I live in Spain and I now purposely fly over to a London airport so I can visit this cafe. the energies in the place is wonderful and the people are a good example of good old fashioned East London morality. Jamie one of the...

The bacon and beans was OK, hence the 1 star however, the sausage was pink inside and there was no salt and pepper inside the shakers which was a shame, the mushrooms tasted like it was from a can and food was overpriced. I won't be going here again.

Excellent cafe! We stopped off for a delicious 'sampler' breakfast, just the right amount of high quality food. Lovely friendly place!

Lovely staff, clean comfortable environment. Food was delicious and was served quickly and piping hot! Reasonably priced and worth every penny for the service given. Will be returning

we are down from durham visiting family, popped in for breakfast. had the sampler breakfast, which was tasty, hot & nicely presented. served by hannah who was lovely & friendly & service was quick. definately recommend 😊

Went for the first time today and was very impressed. Very clean, very friendly staff and lovely breakfast. Will definitely be returning.

Excellent service. Great food.. loved my breakfast hence why I keep coming back to this lovely place. Clean. Dog friendly great value for money

I have been visiting cafe mio for many years now, and not once have I had a bad experience. Staff are friendly, food is delicious, lovely vibes, beautifully decorated and DOG FRIENDLY which is a bonus 🐶

Awful experience, chef rude and disrespectful to customers . American pancakes cold and i think it’s extremely overpriced and found hairs in food . All in all very bad experience

Always great food and friendly service

Lovely food, friendly staff, thoroughly enjoyed our meal & already planning on going again

Great lunch, quick catch up with friends during lunch break. All good, food and service. Very Busy, lucky to get table.

From the warm greeting by front of house staff to the quality ingredients and preparation of a beautiful breakfast, an eatery that cannot be recommended highly enough. Best breakfast in Epping!

Great service and value, nothing too much trouble and never feel rushed. Service is always friendly and hats off to the chef for best quality in town. A regular venue for us.

First time here. Really pleasant little cafè. Had a light lunch, good size portion, not at all expensive. Really enjoyed it, definitely will go back next time i pass through Epping at lunch.

I had smashed avocado with poached egg on sourdough bread. It was very nice. Service was good and the toilets were very clean, normally thats a good indication to how hygienic the place is. Will definitely be going back

Very friendly staff, food fresh and large portions, reasonably priced.

Popped in for Easter Monday breakfast.. had full English breakfast staff always friendly breakfast was awsome as always.. there are dog friendly here which I think is great.

People and food all very nice. Will visit again.

So friendly, great menu. Loved it!

I came to Café Mio for my lunch with my daughter in law. I ordered Bacon with Brie Ciabatta with a side portion of chips and a Hot Chocolate. OMG the Ciabatta was Soo good. The best I have ever had and so nice it came with a side salad. When I finished I was so full as the food was a good portion size. Being a very slow eater it frustrates me when eating out that other peoples plates who I’m dining with are cleared away as they finish eating before I have finished and this in turn makes me feel like I should eat quicker. I was very happy that the waitresses waited until we were both finished before clearing the table. I’d definitely recommend Cafe Mio in Epping as I’ve tried a few cafés here and this one is the best.

Nice and clean with very friendly atmosphere and great service. Great quality food too!

Staff very attentive, professional. Definately will be going back

We have been visiting Cafe Mio for several years, we keeping returning because :- 1. Menu has plenty of variety. 2. The staff are always friendly and helpful 3. Its Dog friendly. A special call out to Ewan, who really has mastered the art of...

Great food, staff are really friendly. We had breakfast here today and it was so tasty! We will definitely be coming back again soon!

Delicious! We visited the cafe today for breakfast and I can honestly say that we never have a bad experience whenever we visit the cafe. The food is always amazing and fresh. The staff are wonderful, lovely atmosphere 10/10

Will not be coming again! Full English come with tinned mushrooms that were cold and they only serve with one slice of toast a typical breakfast would come with 2, and the steak burger was a frozen pre packed beef burger, in my opinion if your going to advertise something as steak it should be steak and it should be garnished not just slapped between a bun dry. They have no flare, the service is slow, the food is bad quality and I know it's a cafe but the chef should take pride in the food regardless, be better or close down.

My favourite place to eat. Food is always good and the staff are brilliant.

The food was great each time going in but me and my boyfriend came in twice and noticed the chef wasn’t wearing a hair net but his hair was back, well both times we went in we got the food fast but I first time found at least four hairs in my full English then the second time we went in my boyfriend found about three hairs in his meal. Food was great and service was outstanding but finding hairs in your food puts you right off.

Fantastic Breakfast….great portions… great customer service always very attentive.. area clean.. .toilet clean.. dog friendly too

A regular go to place for lunch. Even use it to get takeaways (you will need to call them and they don't do home deliveries).

Great food Great customer service not bad prices aswell

Every time we shop in Epping we go for lunch at Cafe Mio one of the best eating places in Epping i can believe the food ,service and price ,always full not sur[prised

I visited this very friendly , & inviting cafe yesterday for lunch. I have to say the staff, the atmosphere ,& food was lovely.All the food is freshly cooked,& locally sourced.& very generous portions, will defiantly be going back. Jean (Walthamstow)

Visited thus eating place today for the first time, I have to say whst a lovely experience , fantastic food, all freshly cooked & locally sourced. Staff were the best!!!! Really friendly, helpful & nothing too much trouble , will defiantly be going back Jean

I eat here often, sometimes with friends, sometimes alone. There is a huge menu, generous portions, and reasonable prices. The staff are extremely friendly and helpful- nothing is too much for them, Throughout the pandemic they have gone to great lengths to keep us all safe while enjoying a delicious breakfast, lunch or afternoon tea.This place is fabulous and faultless. It recently won an award, and it’s well-deserved. No wonder it’s always busy - people just love it!

We have been going to Cafe Mio on and off for a few years and have always been pleased with it. It is however, going downhill fast. Last time, a month ago, we went for lunch. It was quite busy but certainly not full. Just the two of us ordered and the food took over 40 minutes to arrive. After 20 minutes or so we asked when our food would be ready and the waitress said "It's almost ready"...20 minutes later it came. No apology. We went for a latish lunch two days ago. Arrived at 2pm, just the two of us. We ordered one sandwich, one toasted sandwich and two drinks. I looked around the restaurant. Besides ourselves, four other tables of two and one table of three people were there. Pretty empty. Our food came to us at 2.35pm. A 35 minute wait for two sandwiches in a virtually empty cafe. When it arrived I asked our waitress if there was a problem in the kitchen. She asked "Why?" I said because it has taken over half an hour to get served and you're not at all busy. Her non-chalant reply was "Oh, was it that long?" No apology, not a care in the world about their customers. The fact is, several new eateries have recently opened in Epping with some more about to open, and unless Mio's chef pulls his socks up and realises that not all folk have 35-40 extra minutes to spend at lunchtime and the staff begin to treat their customers like humans and not inanimate objects, Cafe Mio will rightly find their business tailing off significantly. Why on earth would anybody choose to go here with such ridiculously slow service and no acknowledgement of that terribly slow service when there are so many better alternatives? I'm sure the owners don't currently give a jot about this. They take their takings and that's all they care about but very soon they will see their business level decline significantly.