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3.9

Based on 307 opinions finded in 1 websites

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Nº 1011 in 1489 in County Durham

CUSTOMERS TALK ABOUT DISHES WITH..wafflechickenpaypizzapaninicoffee
Score
OpinionsNoteGoogle3073.9

comment_iconOpinions

Food was brilliant and service was very quick. We will definitely be back to taste more from the menu. Mahmut was very friendly. Thank you again for great food and service.

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Mustafa Gün . 2024-10-06

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I went there with my friends and we were seated. A young nice waitress took are orders and around 15 min we were served. We got 2 Full English breakfasts which they were really delicious and we got cappuccinos. Tasted like a real Italian coffee. Staff were really welcoming. Music and environment was really cozy and we left there satisfied. Would be going back and will definitely suggest you to visit this lovely corner restaurant ☺️

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Doa Ozkan . 2024-09-20

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Don't bother… Iced coffee is microscopic and has no ice in it. Smoothie may as well be the fruit with a straw sticking out as it doesn't really get blended - also they only put one fruit in rather than a mix… Food was pretty far below par, it would nice to have a warm panini and not yesterdays chips.

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Jack Bradley . 2024-09-16

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Lovely food and great service. Even my little dog got a treat and lots of fuss.

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Sarah Dawson . 2024-09-01

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Under new manage.ent.! Lovely lunch. Lovely people !

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Peter Cosgrove . 2024-08-31

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Perfect location, choice of dining inside or out, lovely little cafe, great friendly service and delicious food and wine. Definitely visit again

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Sharon Wade . 2024-08-31

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Ordered a waffle with ice cream and Nutella. I’m virtually certain that the waffle was brought from the Tesco down the road, looked nothing like the picture. The decor and seating is nice and the waitress was great.

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A M . 2024-08-28

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¹visited today with my daughter had pizza which was delicious ...service was quick and friendly atmosphere...Will go again

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Wendy Fairclough . 2024-08-27

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I paid £5 for a vanilla milkshake which turned out to be a cup of milk and a scoop of ice cream. He didn't even add ice. The woman who greeted me was nice but the guy who was in charge was miserable, it seemed as though she had to walk on egg shells around him which is unacceptable in any workplace. There are many other places in Durham that are cheaper and better.

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To mmy . 2024-08-12

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Friendly staff and very good food 🙏

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Karakaşlım Fettan . 2024-08-02

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Lovely place to eat with great service

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Derin Sever . 2024-07-31

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Although there were only a few costumers, we waited for about 10 minutes to place the order and other 40 minutes for it to arrive. The caramel milk-shake seemed to be skim milk with a pinch of caramel. The panini was quite tasteless, filled with the thiniest slices possible of ham and cheese. Dirty dishes remained on the tables for a long time before someone came to pick them up. To sum up, do not waste your money, but mainly your time with this cafe.

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Sherri Prado . 2024-07-29

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Stopped off for brunch on a short visit to Durham. Food hit the spot. Sat outside in the sunshine. Table a bit unstable on the slowing forecourt.

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Andy Parker . 2024-07-15

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Great food, great drinks and lovely staff! Highly recommend... pizza was 👌

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Jasmine Danby . 2024-07-13

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Nice place, good persons. Thanks everything

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İpek Deniz . 2024-07-08

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Had the full English. The whole thing was barely warm, the toast was white and the sausage was freezing. The whole thing was obviously pre cooked and not freshly made, apart from the egg. Also the waffle was shop bought and not freshly made. Not impressed. For the same price you can get freshly made, far nicer and bigger portions.

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Alethea Hanley . 2024-07-06

MORE AT Google

Lovely food, great service!! Coffee was delicious and an excellent range of food and drink to choose from

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Saffiya Britto . 2024-06-22

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The new Man Mamude and the teams customer service was great. And the Bugger I and my friends had was great 👍. The atmosphere was quite friendly. A good place for breakfast and lunch with friends

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Ogbonnah Chimaobi . 2024-06-22

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Came in just for pancakes, they were so friendly even let us help make and decorate the pancakes. Lovely service and atmosphere we loved it, thank you so much

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Abigail Merrett . 2024-06-20

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We popped in for a coffee during the week. Great atmosphere and service from Mahmut. So much potential within the place would go back.

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Elliot Grainger . 2024-06-13

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Ordered pancakes and a waffle with strawberries and chocolate and wish we had gone somewhere else. Pancakes and waffle were clearly from the supermarket not freshly made as the pictures suggested, and half the amount of food shown in the pictures too. Not impressed at all, won’t be back.

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Samantha Lydon . 2024-06-08

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Quite the worst coffee I’ve tasted in the UK which is saying something. The flat white was just milk not the slightest taste of coffee. The miserable elderly Italian man, resentful in demeanour, would be fired if he was in Italy. Possibly re-using old coffee rather than resetting the expresso machine. Funny how foreigners come to the UK, set up a business and think they can get away with terrible service.

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J Crosby . 2024-06-08

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1star is for the waiting staff only who were very helpful.bruschetta was an actual slice of bread topped with watery tomato and onion, Bolognese and cheese panini was stone cold inside, pizza was way overcooked and wrong drinks sent to table,would never go again,one of the worst places I have ever eaten in or should say not eaten in as most got sent back,we went elsewhere.would definitely not recommend

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Lisa Cassap . 2024-05-28

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Popped into Cafe Capriccio for a spot of lunch, as soon as we walked through the door we were greeted with a small and offered a few places to sit (where we found best). The staff were very friendly and very good with my two little girls. While they don't have a children's menu they will offer smaller portions in the pasta dishes at a lesser price which I found great as some places refuse to do this. The food portions are very good and the food is delicious. They offer a good selection of dishes and drinks for a good price. I will definitely be coming again when I am next in Durham.

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Amy Wood . 2024-05-26

MORE AT Google

Had lunch here while exploring Durham. Nice venue for a meal, friendly staff, good food. Would come back there, yet plenty of nice options around too.

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Ingo Graf . 2024-05-18

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Stopped for late breakfast. My husband ordered bacon,sausage and egg 'bap'. This came on cheap white sliced bread, toasted on one side, cheap sausages, overcooked eggs (served on the side). Even our dog wouldn't eat the sausage! I ordered breaded chicken in a some sort of bread roll. Not breaded, chicken in cubes, dry, hard and the 'bread' was soggy. Needless to say we ate very little. Even the coffee that was supposed to have an extra shot was weak as dishwater. My husband did pay but when asked if everything was okay he did say, no it was not, and told them what was wrong but just got a shrug of the shoulders. Avoid no way do you get value for money or anything else. 😁

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Evelyn Hulme . 2024-05-14

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Shambolic. Awful service. Waited 40 minutes for three paninis that never arrived. Eventually cancelled the order and went somewhere else.

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Edward O'connor . 2024-04-28

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I ordered capriccio 1/2 a pounder with fries, it was brought to me without napkins or cutlery and no sauce. Despite asking for no cheese, it came with. Bread was mediocre at best, meat was tasteless. My wife ordered spaghetti bolognese, canned spaghetti tastes better. The 2 meals and 1 small bottle of water, total was £26. Burger £10.5, spaghetti £11. So the water must be £4.5.

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Atef Zaky . 2024-04-22

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We visited as two obvious tourists asking for a take away panini. Charged my friend £13 rather than the £9 on the menu, offered me a tea while we were waiting which I thought was on the house and charged me £3.50 when we were leaving. Neither panini nor its filling were fresh or nice. Not tecommended

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Helen Pimblett . 2024-04-16

MORE AT Google

Wouldn’t return - ignored by waitress for 10 mins to place an order, eventually ordered 2x tuna/cheese panini’s and they brought us a bolognese panini and tuna/aubergine panini! No apology or acknowledgment from staff. Really unimpressed with the service - very slow.

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Lucy Stidolph . 2024-04-14

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Served us mouldy dessert! We ordered 4 tiramasou desserts, all came different sizes so we asked for one to be changed. One of us took a bite, it was off! Another spotted green mould on the top! Took them back, said we didn't want replacement. They bought 4 fresh out, we thought ok maybe on the house. Nope, charged us, didn't even say sorry. Flat white was a latte, had to ask for an extra shot. Deep fried fat smell as you go in, we should have taken that as a sign.

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Denise Scott . 2024-03-29

MORE AT Google

Love this place. Great menu and service.

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John-Mark Allmand-Smith . 2024-03-25

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When we entered seemed a cute quirky place. We ordered 3 full English breakfast black coffee and 2 teas. It took 20mins for drinks to come then took 40mins for breakfast. When the breakfast came we had one sausage cut in half one rasher of bacon 2 came with small amount of mushrooms one with none on. A hash brown an egg some beans and the cheapest bread which must of been hovered over toaster which was dry no butter. Which the whole breakfast was cold and for almost 12 pound per breakfast we were disgusted. Spent 45 pounds on poor food wouldn't recommend based on our experience.

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Melanie Parkinson . 2024-03-15

MORE AT Google

Ate here Friday 23rd Feb. Food was fine. Karen the server was the one who made this place great. She was fab and on her first day with the business of the fire and ice festival was a total pro.

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Becky Carr . 2024-02-24

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Very beautiful little shop. The coffee is good, but I want a black American without milk. The tomatoes in the Full English breakfast are delicious, but the hash browns are cold and the bread and mushrooms are average. I don’t recommend them.

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X Zh . 2024-02-21

MORE AT Google

Having breakfast here at the moment. It charges full English breakfast £18+, but serves small ones. The mushrooms are not fresh, bacon is hard and coffee is tasteless. Never come again.

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Sherena H . 2024-01-20

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I was somehow charged £4.50 (though last time I was charged £3 for the same thing!) for a very disgusting iced latte that I couldn’t even get halfway through. It somehow tasted like it had barely any coffee in it, too much syrup, barely any ice, and chocolate powder and cream on top? They also didn’t seem happy when I asked to pay with card. I found my visits before this to be quite nice, but I won’t be back after this time and I’m extremely disappointed about the price

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Stella . 2024-01-13

MORE AT Google

Cosy, snug, lovely atmosphere, very relaxed!

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Richard Stabler . 2023-12-23

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We both ordered the breaded chicken paninis with one side of salad and one side of chips (£8.90 each). However, the chicken was just grilled and diced into small pieces, not breaded. The amount of chicken in each panini was extremely small and, with no other fillings, was definitely not worth the price. The portion of chips that came with one of them was also very small. The service was friendly, but the portions were not worth the price.

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User12 . 2023-12-10

MORE AT Google

Great food and atmosphere, staff are very friendly. Would recommend if you’re in Durham!!

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Isabella Wilson . 2023-11-24

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Lovely coffee shop, great staff, service

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Molly . 2023-11-23

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best coffee shop in durham , recommend highly , staff are great too

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isobel goodwin . 2023-11-23

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£4 for a glass of orange juice from concentrate... No more need be said

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T-Horn . 2023-11-13

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Proper lush traditional coffee shop, actual Italian coffee. Canny atmosphere, really friendly chilled vibe. Coffee delightful 😊

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Lynne Abbott . 2023-11-11

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Staff is incredibly kind and accommodating! The food and drinks are excellent! The cafe is a warm and welcoming environment!

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Hanna Laube . 2023-10-20

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Lovely cafe, nice environment, great food and kind people

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Azam Latif . 2023-09-26

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Disgusting horrible place to buy anything eggs wasn't cooked properly sausage with freezing and for what you get for the price overpriced pls people stay away from this cafe

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bad lands . 2023-09-20

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Have stopped outside many a time for a coffee and cannoli but due to the rain and feeling peckish headed inside for something more substantial. My partner and I both had paninis his with chips mine with salad. His tuna and aubergine was lacking in tuna and he was disappointed with the lack of chips. I enjoyed my goats cheese and peppers and side salad but the 2 meals were not worth a higher rating. I think we’ll stick with just coffee in the future as that was as good as always.

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S Lowe . 2023-09-16

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First visit to this lovely Italian cafe, lovely friendly staff. We will be back soon

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Debbie . 2023-09-14

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came here with my family and it was brilliant. we came at lunch time and the only issue we had was that the food took a little bit longer then expected but we were told this upon ordering so all was good. the food was delicious and the staff were very friendly. will definitely return.

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luca taylor . 2023-08-25

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Very comfortable seating and very good atmosphere. Very friendly staff with fast service and amazing food for good prices. The staff are also very helpful and understanding when handling food for vegetarians and make sure no meat contact is made. 10/10 highly recommended

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Kate roebuck . 2023-08-24

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Beyond rude service,we had a dirty table and we had to ask for it to be cleaned,and a waiter just threw all the dirty napkins on a floor ! The food was very low quality and again when the waitress was bringing it to the table she was throwing plates very aggressively ,really shocking .But the worst was when in the end we were said that we can’t pay by card ,because they are trying to save money from transactions (obviously meaning that there won’t be a receipt even if paying by cash ) ,but we wasn’t prepared and didn’t have cash at all so they insisted that we should pay all together to make one receipt,again to save money ,and when we went to pay a man at the cashier was screaming and threatening a waitress for allowing us to do it ,and after we intervened in this horrific scene ,saying that it’s actually against the law what is going on in here ,he immediately changed his voice and allowed us to pay separately by card . I don’t understand how can this happen in a central street of such a tourist place ,where police is passing by every half an hour..

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Venomsdaughter . 2023-08-22

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Went to Durham for a day trip and came across cafe capriccio. Went in, chose a table. Looked through menu and our order was taken when ready. Drinks came soon and food wasn't too long after. Missing items which weren't noticed until we asked for them, salad arrived in 2/3 mins, chips arrived about 10 mins into meal. Food was average and certainly not authentic italian. I have been to italy, the food there is amazing. Service was ok. They had no vinegar! Condiments where shared between tables! I wouldn't go back.

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Andrew Bickle . 2023-08-14

MORE AT Google

Don't be fooled by the non descript outside of the building. This is an amazing, genuine Italian restaurant. I particularly enjoy their pizzas, which are on the thinner side (my preference) but definitely not skinny. Everything is freshly cooked to order, always piping hot and absolutely delicious. The staff are charming and the service is good (although expect to wait if they've just taken a big order). My only complaint is thats I no longer enjoy pizza anywhere else!

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Sarah Pape . 2023-08-07

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Great coffee, the baklava and icecream were fresh and delicious and the service charming. Recommended.

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alison kindlen . 2023-08-02

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We came here because our first choice for pancakes was closed. The menu said waffles and pancakes with different things on top. We ordered and I was given Fanta rather than orange juice which was replaced. Waited ages for food (not a big deal) but then the pancakes and waffles were cold and clearly from a premade packet from a supermarket, with three strawberries on each. We didn't say anything as we had brought our kids for a special trip and they were okay, so didn't want to ruin it for them but it was very disappointing. It also wasn't cheap, £6 for pancakes, £7 for the waffle and £4.50 for hot chocolate and £3 for orange juice. My friend's son has dietary issues so this is his one "treat" of the week. Shame because the place could have been nice.

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Maddy Bloomfield . 2023-08-01

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Didn't bring a paper bill when we requested to pay, just said it was "£7". We queried this since it didn't match the prices on the menu and the waiter said "my boss told me to add 50p to the bill because you are paying by card and it is under £10". Adding a surcharge for paying by card is illegal in the UK (see: THE CONSUMER RIGHTS (PAYMENT SURCHARGES) REGULATIONS 2012).

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T . 2023-07-27

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Beautiful place, high quality pizza and very nice and professional waiters. 5 stars is the right vote.

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giovanni tonini . 2023-07-09

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En Cafe med tynd kaffe, og en sandwich uden grønt og med lunken tun og ost er lige engelske for min smag.. men kaviteten var der ikke noget galt med. De var også super søde. Og så kunne man se folk gå op af en mega stejl bakke mens man sad ned..

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mathias rassov . 2023-06-22

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Quite a disappointing experience unfortunately. On entering, the cafe was quiet inside (there are tables outside, but on a quite steep slope) however we were told where to sit rather than asked where we would prefer. After we had received our menus I noticed a small sign by the till saying “cash only”. We weren’t warned by the waitress and I had to return to the car to get my wallet. Not many places these days don’t take card payment. Coffee was £3.50 but tasted mediocre and was too hot - perhaps to hide the taste. Bacon roll was £5.50. This was poor as the meat was very fatty. By the time I had removed the fat there was very little meat left. Ketchup was Heinz but brown sauce was in a generic bottle that was taken off us for use on another table. Paid at the till, £19. I’m sure the owner was expecting the £1 back as a tip but it wasn’t deserved. A generous 2 stars. As another reviewer has mentioned this place seems like a tourist trap.

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Nick Glew . 2023-06-18

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Fab little cafe - cappuccino was excellent and pastry fresh.

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Victoria Thompson . 2023-06-14

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Great little gem in the heart of Durham service was above and beyond food was fantastic will be returning the place is very popular get there quick

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David Hoins . 2023-06-11

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The decor is bellisima! Little Italy in the heart of Durham with friendly staff. My friend ordered a fry up as he is a little englander which looked amazing. Our coffee was nice but the pizza was so average which is why I have only given 3 star. I expected better especially when ordering a pizza named after napoli the birthplace of pizza. It was too dry, no flavour to the sauce and topped with fake mozzarella. It was like a tourist trap pizza you get in some places in Rome. Will stick to desserts and paninis next time until pizza improves. Other than that Bravo!

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Joshua Walker . 2023-06-10

MORE AT Google

High recommended place food is excellent staff is extremely friendly and very clean friendly atmosphere 👌

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Emre Tutus . 2023-05-11

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I was in Durhan for my business meeting and i have stopped at cafe capriccio so i had very delicious food

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Emre Tutuş . 2023-05-11

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I had a very good time best food in the town

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Fatma Aygün . 2023-05-11

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C.H.A.M.P.S So great. The approach of all the elements, the environment, the products were all perfect.

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Şehriban Karaca . 2023-05-11

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Highly recommended i have been there with my family they were extremely nice and food was fabulous 👌 👏

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EMRE TUTUS . 2023-05-11

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Nice Italian restaurant in Durham. Great staff.

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Philip Humpage Humpage . 2023-05-10

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APPALLING BURGERS lunch for two at £26. School canteen type burgers. To be safe, before ordering, I looked up 'capriccio burger' online, it looked OK no gourmet but...the thing I received looked nothing like it - it was a boiled burger, then fried, no garnish, raw onion, bit of lettuce, basic bun. So basic, so backward. Nice venue in convenient location taking the pee/advantage of customers. RUBBISH FOOD, and slow service.

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David OM . 2023-05-08

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Average food and drink in every way

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George Theakston . 2023-04-30

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파스타는 매우 맛있었지만, 마지막에 계산서를 잘 확인하세요.

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모먼트제라듀 . 2023-04-29

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The flat white wasn’t a flat white: it was an Americano with some hot milk added. The almond biscuits (from the jar on the counter) were a little stale.

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Lesley Evans . 2023-04-16

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Had a lovely cup of coffee nice atmosphete friendly staff

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Maureen Jobson . 2023-04-10

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Nice place and hard working team👍Can't wait to try the rest of the menu. 🥮 ☕️ Local people are very luck ✨️ Thank you !

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T Dolen35 . 2023-04-08

MORE AT Google

Best cafe in Durham. Best coffee, friendliest staff, excellent value.

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Ben Westwood . 2023-04-07

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The atmosphere is very relax and superb. The staff is approachable and friendly. The food is fantastic 😋 👌

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Marina Dempsey . 2023-04-01

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The chef is amazing cook and poilet

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Theo Dempsey . 2023-04-01

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This place has some amazing vibes. In a beautiful weather you gonna enjoy company with your partner and coffee. I just tried the coffee there so far which came out well and a great conversation with a new friend. Really like the atmosphere there which is most like European Italian style ,Next time I am gonna try food with some more drinks

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Ava Cole . 2023-03-27

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very calm simplistic atmosphere, friendly staff and refreshing iced tea and tarts perfect after a long walk around

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Kelly Bailey . 2023-03-27

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Amazing food. Amazing people. Amazing place. The food is real good healthy and delicious

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William Edward . 2023-03-27

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What a lovely cafe! Beautiful interior design and friendly, lovely staff

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Yildiz Ak . 2023-03-27

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Got a take out paninni today, delicious! Tasted so fresh, nice and hot and fries were perfect. Staff were so friendly. We need to keep lovely little local eateries like this going!

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Megan ST . 2023-03-23

MORE AT Google

The place is amazing. It is really peaceful. Foods are totally delicious. Thanks!

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Gülistan Karaca . 2023-03-08

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Fantastic meal, great service. Loved it!

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Taermina . 2023-02-21

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Had two delicious pizzas and fantastic homemade tiramisu! Worth checking out, super tasty, and filling at a great price with friendly staff

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Dominic “Dom M” Morris . 2023-02-01

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Cute little cafe with friendly staff and great service. Came here for the Durham Restaurant Week deal for any pizza and a cold drink for £10 - very reasonably priced especially considering everything tasted fresh and full of flavour. Would recommend the pizza and the homemade tiramisu!

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Giovanna Thomas . 2023-02-01

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Nice people , nice atmosphere, clean space

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Gabriel Razvan . 2023-01-03

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Should have read the other panini reviews! 'Contactless accepted here' sign on the door, once you go in they have a tiny chalk sign at the far end of the shop 'cash only'.

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Aaron Jones . 2022-12-28

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Nice cosy café and the food was excellent. Sadly our tea and coffee order was forgotten and then when it arrived was a bit underwhelming. Would happily go back to eat though.

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Alice Lundsten . 2022-12-03

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Tried to add 50p surcharge for payment below £10 which is illegal in the UK. Also spoke to a friend in a suggestive manner. Would not recommend on grounds of bad practice.

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Joshua Bourton . 2022-11-13

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If you go to this cafe for some food or just a Panini then check the inside. As they cut corners with the filling and charge you stupid prices for nothing.

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Stuart Lusty . 2022-10-02

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Lovely place, great staff, excellent cannoli!

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george kennaway . 2022-09-11

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£4 for a bang average cappuccino??! When asked why it was so expensive we were told it was due to rise in cost of ingredients. I can't speak for the value of the food, but because of cappucino-gate I won't be rushing back to find out.

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Holly Elwell . 2022-08-15

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Love this cafe, it's very reasonably priced, I have visited a few times over the past 2 years. Coffee tastes soooo much better than big brands like Costa, Starbucks, Pret a Manger, etc.! The almond croissant is delightful, great sweet snack with a coffee. Today tried the iced Americano for the first time, it was lovely and refreshing! Staff are very friendly and accommodating. It's the only cafe I've visited where the staff have dissolved the sugar in the espresso before making the iced coffee as requested. Would recommend 100%!

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Sophia . 2022-08-09

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coffee is so flat... Burgers are like partially-thawed. 😓

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Faye Wong . 2022-07-27

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Tremendous. Friendly service, good food and dog-friendly.

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Steve Bamlett . 2022-07-24

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I was looking for a nice little café to sit outside in the sun with my dog and came across Capriccio’s. The service from the young lady and gentleman was great and the pizza was beautiful! My food arrived quickly & I was welcomed inside to make payment where jars of cannoli caught my eye… a couple of chocolate ones to go and I was wished a good day. I’ll definitely come back here :)

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Alicia M . 2022-06-21

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We visited this cosy Italian cafe today. My 11 year old daughter wanted to busk with her saxophone to raise money for Ukraine. We asked permission from the owner to busk outside and he was really supportive and helpful. The staff were friendly and the tea and traditional Italian cakes were fabulous too.

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Sally Johnson . 2022-04-22

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Very good croissant and cappuccino

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Michael Papa . 2022-01-18

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British
outdoor_seating_129619takeaway_129619delivery_129619

Booked last minute as a stopover on a long journey and would definitely stay again. Immaculate throughout, big room with extra touch of takeaway cups to make a drink to take with you. Ate in restaurant, service was fast and food fantastic. All staff were very friendly and helpful. Opened curtains to a lovely view onto a field of horses. 100% recommend