C G Robinson LTD in Darlington

Cheap drinks, run down, awful toilets, DJ plays same playlist in the same order week in week out. Fortunately plays some good club classics.

Incredibly bad service and management. Ordered a waffle, chocolate and concrete cake. Waited an hour for it to turn up after chasing the order(arrived within ten minutes of the phone call) The waffle stone cold. Phoned back to discuss with the staff to be told the food is made and kept under a heater (clearly wasn’t) and they can not be accountable if it gets cold on delivery (which is understandable) however this had been sat in the shop and was not just cold from delivery. Spoke to management who told me ‘if I wanted it warm I should have gone into store myself and collected it’ and that it was my fault. Ask for a refund and for the ‘warm’ food to be returned with the driver, which was denied. Terrible service. 0 accountability.

Sophie you're floor assistance was brilliant. She went over and above to help she is a credit to your staff give her a pay rise

One girl serving, she asked for help several times and was just ignored, whilst a team member stood this side of counter talking to ex- colleague, waited over 25 mins for egg on toast !

Busy on a Saturday night. Beer costs nearly a pound more than the Spoons 5 minutes away.