Based on 1.981 opinions finded in 4 websites
Based on 1.981 opinions finded in 4 websites
Opinions
OMG food was the best. Or first time but not the last!!! Service was great because of Amilia !!! Rib- eye was soft and taste was good. Burger was Juicy !!! Thank you for a great night
Samantha Goring . 2024-04-13
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We had dinner here couple of days ago! It was really amazing time and our server Amelia was so helpful and made our night special, thank you!
Julaa . 2024-04-12
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Loved it! Cannot wait to visit again. Great streak and great service, what is not to like! Highly, highly recommended.
Darren Barton . 2024-04-12
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The food is very nice. Steaks are perfectly cooked and the sides especially truffled macaroni cheese is superb. Thank you Mr. Luigi for taking very good care of us with good recommendations and services!
ObOon . 2024-04-12
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The beef was superb and the service was even better! Luigi has done an amazing job!
Ploypailin Sookbumpen . 2024-04-12
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Nice food and a good service from Luigi
KJ P. . 2024-04-12
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Luigi was our server and did an excellent job, food was wonderful, definitely recommend
Mike P (MIKE13) . 2024-04-12
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Food was amazing and so was the waiter Luigi.
Thomas Kurn . 2024-04-12
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The food is good. Nice take care from Luigi
Kittinuch Sripraprutchai . 2024-04-12
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Super pleasant atmosphere, attentive service, delicious food for a more affordable price compared to the high prices in London. The team has employees from several countries, so if you have any difficulties with the language, this could be a plus.
Maria Isabel Rautenberg . 2024-04-12
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We really enjoyed our trip to Flat Iron Waterloo. Sophie was great and super attentive and helpful in describing the different steaks and sides on the menu, and was very helpful with my allergies. The vibe of the restaurant is really nice, warm and friendly, and the free popcorn is a nice touch while you order. We both went for the bavette steaks; mine was very tasty and juicy, a little grisly at a couple of points but for a £17 steak it was really good, the flavour was fantastic. My husband's bavette, however, was not so great. It seemed smaller, messier and like a tougher cut (see pics comparing the two - this is how they were both served). Had my husband pointed the condition of his steak to me at the time (he sent his pic later to me), I would have encouraged him to send it back. He actually ended up ordering a second classic flat iron steak because he felt his was so small... which he said was nice enough, but not as good as the bavette and a bit tough - again though, flavour was great. The sides were good, although the chips were a bit mediocre and the salad could have been a bit fresher and crisper, though we were probably one of the last tables of the night so that could explain this. The actual flavours in the salad are beautiful and refreshing, and the mushroom sauce is absolutely amazing! After Sophie went on her break/finished her shift (seemingly?), it was quite difficult to get the attention of the staff members for drinks/the bill etc and everything took quite a long time, though they were friendly when we could get their attention. The restaurant was winding down at this point and not so busy, so I would have hoped it to be a bit easier to get their attention. All in all a good experience but IMO they need to work on the cuts of steak being the same/uniform.
Lizzie Midgley . 2024-04-12
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Great service after a miscommunication to go above and beyond to make things right! Much appreciated and much enjoyed.
Brian Lachman . 2024-04-10
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Delicious food and wonderful service - Marina <3
Renata Marcinowska . 2024-04-10
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Amazing place! The food was delicious and served so quickly. Theresa, our waitress, was so kind and helpful. Thank you!
Laurianne Flynn . 2024-04-08
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I already love flat iron but tonight was fantastic! We were served by Nikol and she was so kind and warm. Thank you Nikol!
Harry Tappenden . 2024-04-08
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10/10 experience, great date spot but we went for a massive post run meet up. Luigi was super attentive and wonderful xxx kisses xxx The steaks come quick and magnificently cooked. !!!!Get the Mac and cheese!!!
Polly Brett . 2024-04-07
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very tasty steak and free popcorn / ice cream! super good place to go for dinner
Eric . 2024-04-07
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The restaurant is perfect delicious and super good service especially with Luigi who is very warm!!!!👍
La team Sept . 2024-04-07
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It's very good i love the good and also the waiter(Luigi) was very kind. :D
Nancy HOANG . 2024-04-07
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The place was ok busy but service was good and quick. We ordered Flat Iron steak and the Wagyu sirloin for sharing is really not enough for two people if you are very hungry.Honestly you can finish it all yourself.The chips were overcooked and so crispy that it’s not even pleasurable to eat.There is a free ice cream after you pay the bill and it’s only for take out ,it was good though.
Lyza Aguilar . 2024-04-07
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One of the best value for money in London. Very pleasant place, delicious food (complimentary popcorn and ice cream), super friendly and attentive service, as well as very attractive prices, considering what is practiced in London restaurants. Flat Iron is a right choice!
Johnata Rocha . 2024-04-07
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Delicious steak & mac & cheese! Great value for the price. Friendly service, especially from Karol.
Roy Klein . 2024-04-07
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Fantastic dinner!!! Nice food, good service provided by Teresa and incredibly atmosphere!! I will repeat it for sure!!
Jose Ramón Martínez Menéndez . 2024-04-06
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Ask for Luigi, the greatest waiter
Arthur François Felten . 2024-04-06
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Good restaurant, with a simple menu. However, the quality of the food is excellent. Enjoyed a perfectly cooked steak. Choice of small dishes on the side and sauces. After dinner a coin for free ice cream. Had to wait a while, but fine on a terrace in the sun.
Dennis Verheij . 2024-04-06
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Great service, food and location. We had the flat iron steak with sides and sauce…perfect. Free popcorn as starter, water as well as a free icecream when we left.
Frank H. . 2024-04-05
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The food is reasonably priced. The seating space was a bit small for someone tall but the lady served the food was very pleasant with a lovely smile. Thank you.
A K . 2024-04-05
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Service was excellent! Went for lunch and the manners of the people serving us was impeccable, especially Luigi :)
Phoebe Salim . 2024-04-05
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My family had a great time at Flat Iron thanks to Luigi’s excellent service and great attitude! Never felt more welcomed:)
Shalena Beatrice . 2024-04-05
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Came here for my Nan’s 80th Birthday celebrations. The whole staff were attentive from the start and made the experience amazing. Special shoutout to our server Teresa, she was absolutely amazing! The food is unreal and the service is second to non, a must go type of place!
Lauren White . 2024-04-03
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Consistent with other flat irons, tasty affordable and good service.... With a side of ice cream
archie arun . 2024-04-03
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Delicious food and amazing service and recommendations from Luigi! :)
Eryn Lee . 2024-04-03
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The steak was good, but the sides were the star of the show. The staff were really friendly especially Luigi who served us. Would definitely come again!
Eason Tan . 2024-04-03
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Visiting the restaurant three times in one week is a testament to its quality. The initial popcorn treat is a nice touch. The legendary steaks and outstanding burgers left a lasting impression. And let’s not forget the fantastically delicious mac and cheese! The restaurant’s swift service adds to its well-deserved reputation. Also they serve you the most delicious ice cream that you’ll ever taste. 🍦✨ I wholeheartedly agree that they deserve 10 stars! 🌟🥩🍔🧀
Malak . 2024-04-03
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Marvellous & divine! We're so glad to have discovered that incredible restaurant. Things are not "made up" here! Real friendliness from the beginning, real honest quality of meat and work. For me, the stars of this spot are the team members. Why? I got one of the best steak experiences of my life. But what makes the experience perfect are the people working to make it a fantastic dinner for me. In a big city where there are many spots battling for being more exclusive, more shiny, more anything, this one stands out with honest passion for what they do! And everyone I met was great! Best place for me!!! Thank you!
Stefan Baumgartner . 2024-04-02
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The food was excellent. The steaks were perfection and I think we had almost all of the side dishes on offer, the mash and spinach being our favourite. Our waiter was great, however the hostess was very lukewarm and did look us up and down when we arrived. As a group of 5 we were asked to sit on a table of 4. Overall we still had a lovely time.
Natalie Pierre-Davis . 2024-04-02
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TLDR: Flat Iron offers delicious food at very reasonable prices. 5 stars all around! I'm not a fan of beef but my friends wanted to go. I ordered the house steak and was absolutely blown away... It was divine! I'm not a convert by any means - you won't see me ordering steak in other restaurants - but I will DEFINITELY be coming back to Flat Iron for more! The employees at this branch were lovely and happily obliged when we asked one of them to take a quick photo of us with our FREE ice cream cones. It was Tahitian vanilla and burnt butter ice cream... the best ice cream I've had in a long time. (If I had to find fault with it: the chocolate crumb on top didn't add to the flavour, I would have swapped it for a cinnamon crumble.) A bottle of red paired well with our meal. The prices are incredibly reasonable for the location and quality. The beef dripping chips were good but not to the same level as everything else, sorry, chefs. I can't wait to try the mash next time.
Edward Rayner . 2024-04-01
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I had an amazing experience, Karol was very friendly and helpful, tasty steak 🥩😋
Jan . 2024-04-01
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Was here last week for dinner. The atmosphere was great and the food was even better. The service was also amazing - our waitress Sophie was really lovely! Will definitely be back again.
Danni Crowley . 2024-04-01
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Had a lovely time here last week - the food was great and such a good price and the atmosphere was buzzing. I have to give a special mention out to my waitress Sophie as she was so lovely and kind and made the experience! Would recommend
Annaliese Bischoff . 2024-04-01
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Grill restaurant with a very good atmosphere. They have small details with clients that make them very pleasant and friendly. As an appetizer, they serve you popcorn and for dessert, a very delicious soft ice cream. Very good meat and great service. Special mention to our waitress TERESA, the most salty Cordoban woman in all of London. He treated us great, gave us recommendations on the menu, explained the type of meat and the cooking point and answered all the questions we asked him, always with a big smile. A good signing for the local. Thank you very much TERESA. We will be back. Bsss.
Manuel Navarro Aguilera . 2024-04-01
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Had a lovely improptu meal out yesterday with my partner and couldn’t have asked for more. Complimentary popcorn as we sat and got comfy, perfectly cooked steak for me, and a mouthwatering burger for my partner. Even the sides were above par (truffle Mac and cheese was not overpowering at all!!) To top it off, our server Sophie was fabulous. Never had to ask any questions as she explained everything thoroughly, and didn’t have to look around and wait for staff as she was always at the table at the right time to address our needs. Highly recommended. Will be visiting againsoon.
Kishan Mistry . 2024-03-31
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firstly, wonderfully staff; this time Luigi, who was funny and caring for the 5 of us (3 kids 2 adults). to be mentioned, last time great staff as well but we forgot to ask for names. secondly, great concept focused on meat and nothing else. no starter (except for the great free popcorn) and no dessert (except for the free soft ice cone on the way out) ;-)
Matthias Mayer . 2024-03-31
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Amazing steakhouse. Great food. Great service. Special thanks to Luigi, kind and professional service tonight 🤩. Will definitely come back during next trip to London.
Marion GOUTARD . 2024-03-31
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Excellent food and top service Special thanks to Luigi for his kindness and availability I recommend ++
Pierre Tawa . 2024-03-31
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A great place, exquisite food and impeccable service. A highly recommended place, Teresa served us with a very friendly and very attentive waitress! That's how nice it is!!! We will return and recommend it! Thank you so much ! Caesar and Gloria. 👏
GLORIA PUJALTE ALBEROLA . 2024-03-31
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Had such a great experience dining here, amazing customer service from our lovely waitress Sophie, fantastic food and atmosphere, all around enjoyable! Highly recommend for a great evening out and quality food and service
Film - Annabelle Rose Macfarlan . 2024-03-31
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Outstanding experience for having a delicious flat iron steak. Fully recommend the signature steak and also the chips on the side with peppercorn sauce. On top of it, we had the best service experience by Teresa, she made sure everything was sorted out quickly and the most friendly manner. 10/10 full experience.
Andres Cespedes Morales . 2024-03-31
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It's a nice steak. The sides are good, especially the spinach. Luigi is excellent, very informative and a positive person!
H Berger . 2024-03-30
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Super charming service. Delicious steaks. We ate here twice while on vacation. We didn't make a reservation both times. The first time, we left our phone number and name and were informed after about 25 minutes that the table was ready. The second time we got there a little earlier and got a table straight away. The steaks were delicious, as were the sides, whether it was chips, mac and cheese or mash, everything was super tasty. I particularly enjoyed the ice cream and vanilla isn't usually my favorite.
Pauline Kurtz . 2024-03-29
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I was a bit early, but they fixed me a table quickly. Pleasant and positive staff who drew and explained the menu. I actually finished eating before the time I booked a table. A super experience. Strongly recommended
Kjell Marcus Bøe . 2024-03-29
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What an amazing restaurant. The food was impeccable and very quick to arrive whilst also being very affordable. The service was excellent and Chris made my birthday extra special.
Michael Currie . 2024-03-29
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Excellent food! Very friendly service. I recommend.
Leci Mendonça . 2024-03-28
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Although i wasn’t much of a fan of the chips, i think flavour is subjective, but due to the absolutely outstanding service by Luigi and extremely fast turn over, this place deserves 5 stars. My medium rare steak was cooked to perfection and it was very nice and served neat and presentable. Another reason this place gets 5 stars is due to the free popcorn and icecream u get, and did i forget to mention this place is actually affordable?
AJ Rocca . 2024-03-27
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I sat in front of the door and the server in charge was very friendly! Thank you for your hard work in explaining the menu.
김지원 . 2024-03-26
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Simple great food, fast service with a great atmosphere. Really lovely meal!
Oliver Mann . 2024-03-26
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Ate here for a birthday last week. We had the private room in the bottom floor which was really nice, along the good food and usual phenomenal ice cream. Our waiter Luigi was absolutely amazing! He took great care of us (despite us being on a separate floor). He was always careful to check we were happy and had everything we needed throughout the two hours that we spent in the restaurant. At the end of the dinner he took group pictures and had a pleasant quick chat with us. Highly recommend the restaurant and hope Luigi will be our waiter again next times!
Francesca Canovi . 2024-03-26
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Love this place! Were only in London for a few days but i would absolutely be coming back here if im in the area!!
Louise Henderson . 2024-03-21
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Lovely meal and great service would definitely go back to this branch
Stacey (Stace) . 2024-03-20
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Everything about this restaurant is amazing. The quality and taste of the food and the value for money are exceptional. We were served by Luigi who was extremely attentive and pleasant. Also the soundtrack was outstanding, many noughties hits for a millennial like me to enjoy. Will 100% be back the next time we are in the area!!
Jen D . 2024-03-18
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Very tasty menu items. Tried the flat iron with garlic mash, creamed spinach, and salad.
Alex . 2024-03-18
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Had the best meal ever here! The steak is perfect, highly recommend the mash, dipping fries, and truffle mac as well! The Malbec wine and elderflower bellini were also excellent. Our server Dylan was the sweetest person ever and very attentive. Overall amazing and highly recommended
Carly Farrell . 2024-03-17
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Had a great night with great food. Our waitress, Wiktoria was lovely and very nice . Definitely recommend this place for a good steak and atmosphere.
Valeria Jermakova . 2024-03-16
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Lovely evening and exceptional service from Laura
Edward Clarke . 2024-03-16
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Laura was a great host. The steak was fantastic!
Aran Jey . 2024-03-16
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This is a regular spot my friends and I go to. Wiktoria was an excellent server , making sure all our needs were met! Flat iron never disappoints!
Emma Frimpong . 2024-03-16
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Firstly, I've read a lot of the reviews and so am unsure as to why my experience is a little different. 10/10 What a cheerful warm welcome and managed to get me a table as a walk in on a Friday night even though there was nothing available online. 10/10 The server was also cheerful attentive and there to help. 10/10 Loved the chips, and the final ice cream when leaving and .. 4/10 My steak was not very good. Firstly it was slightly warm at best and so I guess had not been cooked to order as the service was still quick. Quality of steak was at best ok but in defence, what do you expect for £14. (We were going to the theatre and so under time restraint and so didn't complain) My daughter's restaurant of choice is always a steak restaurant and she like me was not enamored with the quality of the steak. Guessing we will give Flat Iron another go at another venue as everyone can have an off day.
Ross Humphries . 2024-03-16
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The food was amazing! I really recommend the green salad to complement the steak Luigi was our wonderful waiter, couldn’t ask for a better host. Highly recommended
Débora Moreira . 2024-03-16
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Spectacular service and food. The fact that no American chain offers an experience which works so well here is very surprising
Logan Spencer . 2024-03-15
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Really great experience. Would recommend ordering the steak from the specials board as the quality was brilliant. All the staff were brilliant and so attentive, shout out to Dylan and Marina in particular! Will definitely return again soon
Dan . 2024-03-15
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Food and cocktails were so good!!! And Marina’s service was 10/10 😊 👌🏼
Louise Hill . 2024-03-15
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Excellent place, and still cheap enough! The steak and the related stuff are perfect and they make it surprisingly fast. The staff members are really cool, natural, kind and helpful. I only made picture about one of them currently :) I highly recommend them!
Máté Gergyeni . 2024-03-15
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Fantastic experience again. Beautiful food great service from Zoe at flat iron Waterloo. Thank you!!
Carl Marchant . 2024-03-13
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Flat Iron has the best food, service and atmosphere I have ever experienced. Our waitress Zoe was the best! I will come back here again!
Kaden Holloway . 2024-03-13
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Zoe was a fantastic server! She made our experience a fantastic one! Amazing steaks and sides, ambiance, and service!
Rachel Holloway . 2024-03-13
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Really amazing experience. Good prices. Good food. I shall Re-visit soon
Mademoiselle Kay . 2024-03-13
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Great food and great staff. If heaven was a place on earth it would be this place. Came here for mine and my boyfriend’s 3rd anniversary and this place made it really special. Definitely would recommend
Terri knowles . 2024-03-11
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Really tasty food at a great price. What's not to like about the place.
Nick Miller . 2024-03-11
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The basic steak was also really delicious. I ordered Garlic Mash and Creamed Spinach together and both went well with the steak. Honestly, I don't think there is anywhere in London where you can eat at this price. The staff's service was also very good. And the ice cream that you could exchange for tokens after the meal was really, really delicious. I would like to come back again just for the ice cream.
C Park . 2024-03-11
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Luigi was an amazing server, made sure we had an amazing experience. Food was great recommend the burger!!
Perla Nader . 2024-03-10
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Nice food and staff, small touches like free ice-cream on departure. Felt well looked after.
Michael B . 2024-03-10
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My angel had lovely dinna here x
Joe . 2024-03-10
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Loved it , everything was perfect from service to the location. Will come back soon because i missed the free ice cream
azm Uk . 2024-03-10
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Great food great value. Wasn't pushy even when we only wanted to start with a single main to share as we weren't that hungry. In the end we ordered a second one..it was that good!
L X T . 2024-03-09
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As soon as I walked in, I was like, "Ohhwww Fancy!" and had this fleeting worry about encountering some snooty vibe, but jezzz, was I wrong! Courtesy was oozing from the moment we lined up at the door. It felt like stepping into a warm embrace of positive vibes. No line-cutting drama, just friendly chatter as we waited to be seated. This was a special dinner date with my Sizzy, and the buzz was that this place served fantastic, affordable steaks, so despite the tempting array of other dishes, steak was our mission. Once settled in our cozy nook for two, complimentary popcorn appeared. It was fresh and delicious which definitely set the tone for a great meal. Our server Sophie was so bubbly, full of charm and great recommendations; took our orders, including some divine cocktails. Before we knew it, our meal was served – perfectly cooked steaks alongside mac and cheese, fries, and creamed spinach. Each bite was like a heavenly choir serenading my taste buds (okay, maybe a slight exaggeration, but you get the idea, lolly! ). The drinks were spot-on too. When Sophie offered us complimentary ice cream as a thank you gesture, I nearly shed a tear – talk about a sweet surprise! We lingered until closing time, soaking in the captivating energy, finishing every last morsel on our plates, and bidding farewell to the staff with heartfelt gratitude. Then came the ice cream (tiny knife tokens were given to leave by the door to be served the ice-cream as one leaves)... let me tell you, it was a game-changer. Best cone I have ever had, no cap! Seriously, why are you still reading this? Go book a table and experience it for yourself. No regrets, only delicious memories ahead!
KENDI K . 2024-03-09
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The best cheeseburger I've ever had.
Diana Stoica . 2024-03-08
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We had a great dinner here! A very busy Thursday night and the team managed to squeeze all 7 of us in! Shout out to Luigi who took amazing care of us! Fantastic service!
Ebony 42 . 2024-03-08
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Food was fantastic as always, Flat Iron is now my favourite place to eat in any part of London. The girl who served us was celebrating 2 years of working there and was excellent.
Luke Jacob Baty . 2024-03-08
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Delicious food ,drinks,atmosphere,and costumer service s very profecional and friendly 😋 ..... I'm so happy to visit this place
Yessenia Logacho . 2024-03-07
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Italians looking for a decent place to eat? Then Flat Iron is for you! Organized right from the time of booking and excellent meat (even salad and spinach as a side dish), with many small freebies including popcorn at the beginning, trinkets after paying and a delicious ice cream on the way out! I highly recommend.
Mikele Spano . 2024-03-07
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Excellent dinner, we had flat iron steak, very good. Very nice environment and excellent service thanks to Luigi, who treated us very well and recommended us very well
francesca valeria samà . 2024-03-06
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Super recommended place! Special thanks to Luigi who made us feel at home
Grazia Samà . 2024-03-06
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Very nice place, comfortable environment. The flat iron steak is good and the accompanying sauces are excellent. An even more pleasant experience thanks to Luigi's advice and kindness.
Matilde Sama . 2024-03-06
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Luigi was a breath of fresh air in restaurant service. I usually have a great time with flat iron staff but Luigi have me and my family the most welcoming and respectful service making me want to return for his service alone !!!!
Imran Khan . 2024-03-05
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Excellent, I came all the way from sf and had a great time, amazing service from Luigi
Fin E . 2024-03-05
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Had a brilliant dinner thanks to Luigi! Great place for a steak. Loved the chips.
Umar Farooqi . 2024-03-05
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Lovely atmosphere and Friendly staff! Chris in particular was chatty and friendly 😄
Katie K . 2024-03-05
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Lovely food and Chris was amazing!
Rajun Madahar . 2024-03-05
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Great restaurant! Wiktoria gave us very good advice and served very well! We will come back with pleasure!
Albane Sahuc . 2024-03-04
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Perfect service from Victoria 👍🏼
Omar G . 2024-03-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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