Based on 3.117 opinions finded in 4 websites
Based on 3.117 opinions finded in 4 websites
Opinions
Roberto is king! Best experience ever with him - highly recommend!
Steph Jory . 2025-02-12
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Roberto at Waterloo flat iron was an absolute gem!! Not only provided great service but was a delight to talk to (: we will be back!
Jarra . 2025-02-12
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It is famous in Korea. I can see why it’s famous. Overall it's delicious. Thank you to the friendly staff. I'll come again. And the ice cream is so delicious😂
최선우 . 2025-02-11
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Very nice place Delicious food and the kindness of the staff is TOP! like ice cream at the end of dinner!!! very good!!
Nicoletta ally . 2025-02-10
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Nice restaurant, feels like being in New York. A place that mainly offers meat, we tried the flat iron steak (14 pounds), which was good. The other courses were also well presented. Price below the London average, trained and very precise staff. They offer popcorn at the table and also ice cream to eat after the check outside the restaurant.
Massimo C . 2025-02-10
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had a great time here! :) our server nikol was so kind, accommodating and went out of her way to make sure we were taken care of and provided with the best service. she made our experience 10x better and i hope we'll see her again!
Kamal K . 2025-02-09
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Surprisingly not too crowded on a Saturday night. Our server Nikol was really great, they were very sweet and accommodating, even helped us calculate our bill.
Christie Ko . 2025-02-09
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Excellent meal. Amazing meat. A bit noisy place
SNG Gerei . 2025-02-09
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The service was fantastic —our server was attentive (Nikol) , friendly, and made sure we were well taken care of the entire time. The steak was delicious, cooked to perfection. Everything was not only delicious, but beautifully presented. And the free ice cream afterwards was amazing!
Nikolai Trifonov . 2025-02-09
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Great food and service! Resonable price and great vibes. We will be back
Irene De Horatis . 2025-02-08
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we came here for the first time and were served by roberto! he was fabulous and super friendly, he talked us through the menu and helped us order and the food was incredible! thank you
claudia moris . 2025-02-08
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I went a couple days ago and was given top tier service by Roberto and Nicole. They went above and beyond for me and my girlfriend and we really enjoyed the food, the atmosphere and the service.
Issac . 2025-02-06
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I made a reservation for 4 o'clock that morning. Staff friendly. If you ask for a bill, they bring a card reader. A 12.5% service charge is shown on the receipt, so tip is yours. Toilet is clean. Lots of takeout customers.
김효민 . 2025-02-05
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Great food, but a special shoutout to Abs for top-tier service—went above and beyond to save my table and order when I had to rush off for a minor emergency briefly, legend.
Alex Luong . 2025-02-05
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Turned up without a reservation on a busy Monday but they squeezed me into a 75-min gap. Free popcorn was good but kinda redundant as the food arrived startlingly soon after I ordered it. Flatiron steak hadn't been rested so was in a big pool of blood, but tasty enough. Chips were good. Baked aubergine with tomato, basil and mozzarella was better. Nice (if slightly pricey) glass of Nero d'Avolo to go with it. Well fed and out of there in about 40 minutes. Efficient but still friendly staff. Would happily go back.
David McMahon . 2025-02-04
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Mia our waitress was fantastic for a friendly made some recommendations clearly knew her stuff regarding the menu and what was going on with the food Ice cream was the highlight of the evening and was free after the meal 🥰 I would go again.
Caidian Johnson . 2025-02-04
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Had an amazing dinner here pre-theatre before heading to the Old Vic, great food and atmosphere and Roberto was a brilliant server
Nitya Sohi . 2025-02-04
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It was a wonderful experience. We were served by a very friendly and nice waiter Roberto! . He was very attentive and professional. The food was also excellent!
Анастасия Савельева . 2025-02-03
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My boyfriend and I had such a great time in this restaurant. Steak and atmosphere were top notch. Also, Nikol was very nice and amazing. She was very engaging, making sure that we could have a great time while we were there.
Kristina Lazarova . 2025-02-02
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We had a great evening meal with my girlfriend for an affordable price. The service by Nikol was also excellent and we would be happy to visit again the next time we are in London.
Cesc Fabregas . 2025-02-02
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The food was very tasty and our server Nikol was very nice and attentive!
Joshua S . 2025-02-02
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Nikol was really great! Lovely server, cheeky and funny! Great atmosphere and good food. As always Flat Iron impressed us.
Mimi . 2025-02-02
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Wonderful experience today! Our server Nikol was awesome. Flat Iron is always a treat :)
Elliot Leoni . 2025-02-02
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Food was really good, love the sides their always amazing. Service was superb especially our server Nikol. :))
Elijah . 2025-02-02
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Flat iron WATERLOO (couldn’t escape if I wanted to). Amazing food, very quick service and our server Jay slayed the roof off!! ♥️♥️ So lovely - Jay if you see this - there’s no ring on your finger ;) 💅🤪🤪
Megan Moynihan . 2025-02-01
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Amazing food, our waiter Jay was amazing so friendly and attentive❤️❤️ LOVE 🥰🥰
Ellie Scott . 2025-02-01
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Last minute walk in and sat us quickly. Food came fast and it was absolutely delicious. Wagyu skirt steak was seasoned and cooked to perfection and pairing it with the bone marrow mashed potatoes and the truffle Mac and cheese was the way to go. Others had the burger and fries and enjoyed it as well. Service was great. All around great experience and would definitely recommend. The ice cream at the end was the best way to cap off the night.
John Treviño . 2025-02-01
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Wow, Wow, Wow. What an experience. We just landed in London and wanted a quick bite. This place had the best score on Google, always a good way to find a good restaurant. They exceeded our expectations by far, and the prices are super reasonable. We had the Wagyu Sirloon and the house steake and added the dripping fries (beef fat...) and the mashed potato with bone morrow. Everything was fantastic. You also get complementary ice cream as a desert. All in less than 55 GBP. A special thanks to Jay and Alice. Highly recommended
Yoav Itzhaki . 2025-01-31
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Loved this. After a show at the Union Theatre, just what we needed. Beef at it's simplest and best (used to breed cows). Fantastic creamed spinach. Best ever. Love the ice cream deal. How much does it save on time and washing up. From one of the ice cream loving birthday girls.
Alison Petrie . 2025-01-30
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Great steak and sides. Service was tops!
ABrickWall T . 2025-01-29
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My mum and I love Flat Iron! The food is so good and so well prepared! 😍 the Mac & Cheese is to die for and the salad. On top of the amazing food, the staff are so friendly and welcoming! Florin was so kind and friendly, making conversation with us and understood my mums joke - for when waiters picks up our plates, she’ll say “I don’t like it!” Obviously being sarcastic but some waiters don’t understand , but Florin relied back “I can see 😆” . Thank you so much for a lovely experience as always guys!
Eli VS . 2025-01-29
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The guy names CHRIS (the gentleman who serves us with ice cream). Very good, nice, kind, passionate, professional, and also handsome! 👍👍👍👍👍👍👍👍👍👏❤️
黃宥瑋Justin . 2025-01-28
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Great steak, great sides. The truffle mac & cheese is definitely a standout for me. The complimentary popcorn and ice cream are amazing extra little touches. Really well thought out, could eat here everyday.
N. Floo . 2025-01-28
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LOVED the cheese burger and mac&cheese. Staff was also very friendly. Overall a great experience!
MyQuestrian media . 2025-01-28
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Came for dinner 2 weeks ago with a friend and had a lovely evening. Great food and service from Chris and the other man who served us. Steak was beautiful and cocktails were brill. Will definitely be coming back.
Charlotte . 2025-01-27
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I am very satisfied with the Visit. Food was served very quickly and the FOH member Augusteen was very patient with a majority of my party running late and reassured me that with the quick service we’d still have enough time to enjoy the food. Which we in fact did! Great quality steak and the sides were splendid. Definite recommend the “ Crispy Bone Marrow Mash” I believe it’s a new addition the menu and it really lives up to the name, And the night’s special “Wagyu steak” - you always leave a flat iron feeling pleasantly full! Whilst only spending a fraction of the price in comparison to other steak houses. Not to mention the free ice cream provided at the end of each experience aswell. This branch specifically provided a private room for 10 people with no additional cost which made the experience even better considering it was for a Birthday celebration. The atmosphere and specifically the music that night was also quite great and set good vibe for the evening. Big thumbs up and will be book again here in the future.
Alexa m . 2025-01-27
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The food was great and the service was excellent !
Victoria BAÜMER . 2025-01-26
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Nikol was very friendly I had a nice birthday celebration and nice steak :)
Sara Postacchini . 2025-01-26
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Jay and Nicole were great tonight for some birthday celebrations. Good food and the atmosphere was lovely:)
Ethan Yap . 2025-01-26
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Mia was amazing server she was so kind a welcoming and made the experience with flat iron grand. We went on the 25th of January 2025
Tolani Durojaye . 2025-01-26
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Nikol was lovely and a great server.
Nelle Osei . 2025-01-26
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Delicious food and quality service from Jay!
Soleiman Johanna Robladillo Pacheco . 2025-01-26
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Jay was a good server, the service and the food were great
Paola Concha . 2025-01-26
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The food was amazing and Chris made our night the cherry on top deco coming back
Maile Fernandes . 2025-01-26
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Chris was amazing and through steaks were to die for
Double Double . 2025-01-26
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Amazing food, very fast and friendly service and reasonable prices. Definitely a great place to visit. I will be back.
Jan . 2025-01-26
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The food was amazing and Christopher was amazing also recommended the sirloin which was so tasty
Patricia Gomez . 2025-01-26
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Another great flat iron experience, simple menu but absolutely love the steak and chips
James Parsons . 2025-01-26
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Where do I start the food was amazing the the service was the cherry on top thank you to chris for braking our night great
Sonia Lorenzo . 2025-01-25
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I've loved Flat Iron for years. Very affordable and a good place to meet friends for a quick dinner after work mid week. Shoutout to Chris who was awesome! Thanks for looking after us!! See you again soon ☺️
David Boyes . 2025-01-25
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Went to flat iron Waterloo last night, was served by chris. He was very friendly and made us feel comfortable. I’ve been to flat iron many times but my friend hadn’t so he explained the menu and the different cuts of steak. And even recommended his favourite drink for us to try. The apple and rhubarb fizz. That was great! Food was good as usual. Thank you Chris and team!
Andy Rose . 2025-01-25
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Had an incredible experience at flat iron the other day for a friends catch up, our waiter Chris was just incredible what a real asset to the team. He was very helpful, made us laugh a lot and we were more than impressed! Thank you Chris :)
Beth Story . 2025-01-25
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Great food and amazing service from Chris!
To to . 2025-01-25
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great survice from chris and delicious food
Chloe Chung . 2025-01-25
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The food was only second to our waiter Chris who was exceptional in every way.
Matthew Brownsword . 2025-01-25
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Meals at travel destinations are not only delicious, but their image is often determined by how friendly they are. However, the friendly staff makes this a more delicious and enjoyable experience. Welcome popcorn, cute knives, delicious steak and ice cream for dessert. A place I want to come again.
KJ J . 2025-01-24
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A lovely casual steak place. I was actually really surprised how good the £14 flat iron steak was, definitely an absolute bargain! Some great wine choices and I loved the free ice cream! Can't wait to come back.
Leanne A . 2025-01-24
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You always know what you're gonna get with Flat Iron - good food (although I always find nothing is piping hot) and good prices. Service is really friendly & attentive, and the free ice cream is the BEST touch
Olivia P . 2025-01-24
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Great food, amazing service. It can get crowded, especially at peak hours- recommend a reservation for larger groups. Servers are knowledgeable, the menu is tight, and the meat outstanding. Do one thing and do it well. Flat Iron Waterloo is definitely worth another visit.
Nikolaus Ehm . 2025-01-24
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The food was insane! We were served by Jay his service was Amazing very sweet definitely the best steak place in London with the best service!
Io Braet . 2025-01-24
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The restaurant had a busy atmosphere at 2 p.m. The service was very good, unobtrusive but easy to request. The flatiron steaks were tender and tasty, if a little on the small side. The fries were fine, the mash very tasty and the aubergine tasty but I don't think it goes well with the steak. The 'free' ice cream on the way out was an ok Mr Whippy type. Good value for an evening meal, but maybe a little pricey for a lunchtime.
James Fahy . 2025-01-24
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I’m from Miami Florida, just had the house steak. It was the best steak I’ve had since 2013. Our server Christopher was absolutely amazing, made sure we were taken care of and our glasses were full. Great environment, great vibes, absolutely great food. If you have the chance please go and get some food here.
Beekay Potter . 2025-01-23
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As rumored, it is really good value for money. I visited this branch because it was nearby my accommodation, and even though it was a weekday, I waited for about 40 minutes in the evening. I was able to leave my name and number and wait. We highly recommend the truffle macaroni cheese menu as a side menu. The staff's service was all so good that I left the meal in a good mood.
링마아벨 . 2025-01-22
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I’ve always wanted to try this place but could never find the time—it’s always busy for a good reason! I visited on a Thursday night and waited around 30–40 minutes. The service was fantastic—our server was attentive, friendly, and made sure we were well taken care of throughout. The steak was cooked to perfection, and we ordered the smashed bone and macaroni as well. The mac and cheese was absolutely incredible—I’m completely obsessed! Everything was not only delicious but also beautifully presented. And free ice cream after!!!! I can see why this spot is so popular! The prices are very reasonable, too. Highly recommend it!
Quỳnh Lê . 2025-01-20
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Our party of 4 turned up at around 7 on Saturday Evening with no reservation and were seated right away. Mia served us and I must say she is an absolute asset to the flat iron team, she knew the menu inside out and explained to us how it worked. Food was delicious and we didn't wait long, reasonable pricing too especially for the location, the Mac Cheese with Truffles was to die for, clean restaurant, loved the ice cream at the end of our meal. Will be back 100% lovely dining experience 👌
Mrs G . 2025-01-20
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10 out of 10!!! As soon as we entered the door, the customer service was top tier which really set the mood as we were celebrating our 10 year anniversary. The gentleman that made sure we had a nice seat, as we requested, I think he was wearing a black shirt that evening not sure if he was the manager or not but you really made our evening special, we are very grateful for your service and the rest of the staff. I really didn't know what to expect but I must say the food was delicious ordered the flat iron steak and the bottle of Chenis Blanc surprisingly went so well with the food. We had the bone marrow mash, the chips and truffle Mac and cheese. The peppercorn sauce, blew our minds away we have tried so many peppercorn sauces and usually disappointed but my husband and I looked at each other nodding our heads in excitement. Then to top it up the complimentary Ice cream. We had such a fun evening very different from what we usually do but we are so happy we picked this restaurant and branch. We loved every minute of it and will definitely be returning. Thank you!
J C T . 2025-01-20
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Steaks were delivered to the table to all our requirements, quickly. All we're very good and tender although not sure the sauce was really necessary as the steaks were well seasoned.
Dave Ambrose . 2025-01-20
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My dad and i had such a good experience the food was served quickly and the our waiter Florin was so kind and attentive
Maha Fadul . 2025-01-19
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Delicious steak, great value for money. Very nice staff and efficient service. Very clean restaurant. I’d recommend the wild mushroom sauce it was so nice! Also the ice cream was soo good. My partner and I were so happy walking home with it hahaha. Great way to end our date night!
Lara Chanelle . 2025-01-19
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Nice environment, good food and excellent service, especially given by the very good smiling Italian waiters, with an edge! Go there, excellent value for money!
Rosy . 2025-01-19
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Decent steak, side and drinks with delightful service. Amazing vfm for a quick eat; not designed to linger but that's not a criticism.
Simon Wheeler (Boché) . 2025-01-19
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I love Flat Iron Waterloo. It's a great place and wonderfull staff, specially Florin. I'd recomend the flat iron stake and mac n' cheese, perfect feat.
Naira de Oliveira Torres . 2025-01-19
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Chris was the best server, great Molly mae chat!!! Lovely evening
Izzy Kershaw . 2025-01-18
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Thanks Florin for amazing service
Z U . 2025-01-17
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Had a great experience at flat Iron for dinner! Jay was wonderful and took care of us throughout providing useful information about the menu, drinks and the specials. Thank you!
Selen Ozcan . 2025-01-16
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Served my Florin, amazing service and great food!
Ellie Plews . 2025-01-16
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My friend and I had a such a great time in this restaurant. Steak and atmosphere were top notch. Also, Nico was very nice and amazing. He was very engaging, making sure that we could have a great time while we were there.
Suheum . 2025-01-16
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Jay - super friendly and helpful. amazing and quick service , friendly staff. Good environment - good food and came out quick
Elizabeth Tabbron . 2025-01-16
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Jay- such good service, put a smile on our faces! will be back!
Laila Boutchicha . 2025-01-16
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Jay and this other one were really nice to us.
Ali Behnegar . 2025-01-16
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Honestly the best, Jay was so attentive Steak 10/10 and the Mac and cheese is honestly my fave
Anna _ . 2025-01-16
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I would go again for sure! Very good atmosphere and people very friendly, always with a smile. I had the wagyu steak and enjoyed the quality, as well as the coocking. Exactly the way I wanted it. Same goes for both other flat iron steaks for the Mrs. and my daughter. Was still a bit hungry though and also tried the burger. We all enjoyed it. Extremelly juicy and tastefull. Selection of beer is also very good. A bit pricey for my budget though, hence the 4 overall stars.
Manos Arvanitidis . 2025-01-14
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The service was great as was the food. We where a large group and they managed to stay on top of all our requests.
Mitch Fryer . 2025-01-14
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Excellent food, arrived very quickly, friendly staff and a lovely atmosphere. A winner!
Frank C . 2025-01-13
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Amazing service ! Nico was the nicest !!! Also the food was so good!! My favorite side the truffle Mac & cheese to die for
Magdalena P. Charles . 2025-01-12
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Luigi was our server and he was the best: a great guy and the service was fantastic, he was very helpful and attentive. The food was delicious (get the peppercorn sauce) and the friendly atmosphere + cozy ambiance was the cherry on top.
Annelise Bianchini . 2025-01-12
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Great value and high quality food, top staff and wonderful novelty for the little and big kids!
Sam Gritt . 2025-01-12
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Excellent service, food wonderful, wine wonderful and would definitely recommend. Friendly staff - extremely hospitable.
Kerry Jane . 2025-01-12
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Got a table for 9 in the basement - thought we were going to be forgotten about but it was the opposite; excellent service.
Louis Townhill . 2025-01-11
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Jay was very attentive, great vibes, had a good laugh with us and was speedy with everything we needed!
Molly Moxham . 2025-01-10
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First time at Flat Iron and overall a great experience. Delicious food for everyone’s pockets although I do not understand why they only let you dine for 1-2 hours only. We’ve had a really great time here with my friend but the steak could’ve been way hotter and they could consider letting you having the ice cream indoors rather than freezing outside with your hand on the cone. I probably had here the best mac and cheese and mash potatoes, so will definitely be looking to return.
Iulia Alexandra Marutan . 2025-01-10
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Jay was amazing, lovely service and great food
amelie . 2025-01-10
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Delightful staff, delicious and reasonably priced food. We had the Flat Iron, the burger, chips, and mushroom sauce plus drinks. Everything was fantastic. Highly recommend for anyone wanting a good steakhouse in London- don’t be like us and waste time with a fine dining place, just go to Flat Iron instead.
Gabi . 2025-01-08
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First time at this branch, was served by the amazing Florin. He waz very pleasant, provided service with a smile and made some good recommendations regarding the sides. Was really impressed with the service. Food was delicious especially the garlic mash. I will definitely be back 5 star service thanks Florin
Karen Lawson . 2025-01-07
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Great steak and great service from our server Florin !! Will come back again !!
Henry Fung . 2025-01-07
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Staff were very friendly and accommodating! Especially Nico, thanks for taking care of us! You are amazing with what you do. Keep it up! Very delicious steak in very affordable price. Everything was perfect! Would definitely recommend! 💯
Jairene Dave Cambalon . 2025-01-07
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Great food and service! Our waiter Jay was very friendly and had great recommendations. Will definitely be back!
Liam Stevenson . 2025-01-06
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Jay was a great waiter! Lovely experience, food delicious!
Vivienne Chou . 2025-01-06
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Jay was a pleasure to be served by him and made my first time at flat iron a blast! I will definitely be coming back here and I hope I can be served by Jay again!
Haydar Obioma . 2025-01-06
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The food was really good! And Jay was amazing, his service genuinely made the experience even better. Would defo come again.
Rachael Nicole . 2025-01-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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