Based on 3.015 opinions finded in 4 websites
Based on 3.015 opinions finded in 4 websites
Opinions
The service was great as was the food. We where a large group and they managed to stay on top of all our requests.
Mitch Fryer . 2025-01-14
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I would go again for sure! Very good atmosphere and people very friendly, always with a smile. I had the wagyu steak and enjoyed the quality, as well as the coocking. Exactly the way I wanted it. Same goes for both other flat iron steaks for the Mrs. and my daughter. Was still a bit hungry though and also tried the burger. We all enjoyed it. Extremelly juicy and tastefull. Selection of beer is also very good. A bit pricey for my budget though, hence the 4 overall stars.
Manos Arvanitidis . 2025-01-14
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Excellent food, arrived very quickly, friendly staff and a lovely atmosphere. A winner!
Frank C . 2025-01-13
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Great value and high quality food, top staff and wonderful novelty for the little and big kids!
Sam Gritt . 2025-01-12
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Amazing service ! Nico was the nicest !!! Also the food was so good!! My favorite side the truffle Mac & cheese to die for
Magdalena P. Charles . 2025-01-12
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Excellent service, food wonderful, wine wonderful and would definitely recommend. Friendly staff - extremely hospitable.
Kerry Jane . 2025-01-12
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Luigi was our server and he was the best: a great guy and the service was fantastic, he was very helpful and attentive. The food was delicious (get the peppercorn sauce) and the friendly atmosphere + cozy ambiance was the cherry on top.
Annelise Bianchini . 2025-01-12
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Got a table for 9 in the basement - thought we were going to be forgotten about but it was the opposite; excellent service.
Louis Townhill . 2025-01-11
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First time at Flat Iron and overall a great experience. Delicious food for everyone’s pockets although I do not understand why they only let you dine for 1-2 hours only. We’ve had a really great time here with my friend but the steak could’ve been way hotter and they could consider letting you having the ice cream indoors rather than freezing outside with your hand on the cone. I probably had here the best mac and cheese and mash potatoes, so will definitely be looking to return.
Iulia Alexandra Marutan . 2025-01-10
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Jay was amazing, lovely service and great food
amelie . 2025-01-10
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Jay was very attentive, great vibes, had a good laugh with us and was speedy with everything we needed!
Molly Moxham . 2025-01-10
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Delightful staff, delicious and reasonably priced food. We had the Flat Iron, the burger, chips, and mushroom sauce plus drinks. Everything was fantastic. Highly recommend for anyone wanting a good steakhouse in London- don’t be like us and waste time with a fine dining place, just go to Flat Iron instead.
Gabi . 2025-01-08
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First time at this branch, was served by the amazing Florin. He waz very pleasant, provided service with a smile and made some good recommendations regarding the sides. Was really impressed with the service. Food was delicious especially the garlic mash. I will definitely be back 5 star service thanks Florin
Karen Lawson . 2025-01-07
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Great steak and great service from our server Florin !! Will come back again !!
Henry Fung . 2025-01-07
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Staff were very friendly and accommodating! Especially Nico, thanks for taking care of us! You are amazing with what you do. Keep it up! Very delicious steak in very affordable price. Everything was perfect! Would definitely recommend! 💯
Jairene Dave Cambalon . 2025-01-07
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Jay was a really nice and very friendly attitude ✨ and an amazing food!! 🥂
Karen Tellez Castillo . 2025-01-06
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The food was really good! And Jay was amazing, his service genuinely made the experience even better. Would defo come again.
Rachael Nicole . 2025-01-06
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Jay was a pleasure to be served by him and made my first time at flat iron a blast! I will definitely be coming back here and I hope I can be served by Jay again!
Haydar Obioma . 2025-01-06
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Jay was a great waiter! Lovely experience, food delicious!
Vivienne Chou . 2025-01-06
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Good food and service. Jay is a friendly good man. Nice popcorn and steak.
KY . 2025-01-06
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Great food and service! Our waiter Jay was very friendly and had great recommendations. Will definitely be back!
Liam Stevenson . 2025-01-06
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Flat iron is always great. Go here if you don't want to be told to wait for 2 hours outside the Covent Garden one.
Anton Bykov . 2025-01-06
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Bone marrow mash was delicious, steak perfectly cooked and very reasonably priced.
Justin “JC” C . 2025-01-06
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Quick stop for lunch. Would return.
Al Godsmark . 2025-01-05
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Of the Flat Irons we have tried, this one is our favorite. The atmosphere is just slightly nicer than the others and the servers seem slightly less angry at you and dare I say it, actually happy to see you. The food is consistently great and I always enjoy the mash.
Amber Blais . 2025-01-05
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Great service from florin and the food was delicious.
Ashley Thompson . 2025-01-05
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One of the best restaurants I visited in London. Good service, good atmosphere. Excellent food.
José Silva . 2025-01-04
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Great service fro start to finish. Food was absolutely amazing. Great and attentive staff. My new favourite restaurant 😍
Lisa Gibbons . 2025-01-04
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Great service, great food. Fab lunch.
Hannah . 2025-01-04
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best experience with Jay. Flat irons food is delicious and steak is unreal. I recommend. Very affordable
renee vigor . 2025-01-03
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I had my last meal here on my trip to London and had a great time. I was able to have a comfortable meal because Mr. Nico kindly took care of me.
정현우 . 2025-01-03
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Jay and Rob are very nice! They helped us a lot! Delicious food!
Jingyao Chen . 2025-01-03
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I really enjoyed it!!! I came back after 5 years and the flat iron is still delicious. Especially the truffle mac and cheese is the best🩷 Please provide detailed explanations to your employees. Ice cream was perfect for dessert🫶
동히 . 2025-01-03
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Jay and Rob are very nice person! The steak is very delicious!
Xiyu Wang . 2025-01-03
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Jay, he’s a wonderful and polite staff in the restaurant who provide us a great service. Love it!!!!
ccm chapman . 2025-01-03
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So good for price, food is unreal and loved staff and customer service
ella lowe . 2025-01-03
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The food was very good, our waiter Jay was really friendly and helpful.
Dont know what to write . 2025-01-03
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Beautiful dining experience with best steak and good service. Must visit steak spot in London
Dani Paulson . 2025-01-03
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It was a lovely evening the staff were so friendly and welcoming especially one of the servers named Jay. The food was amazing and overall I had such a great time. I would definitely return here. 10/10
katy flynn . 2025-01-03
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Great service from Jay, really attentive and friendly
Laura Spaull . 2025-01-03
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Jay, excellent, very friendly service, looked after us very well, wonderful food and fair price.
Felipe Leonardo De Oliveira . 2025-01-03
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I was attended by Jay and we fell in love with the place and the food, we will return until the end of the trip
Izabel Pesenti . 2025-01-03
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Service was absolutely rapid. My server Florin was quick and very nice. Food was amazing. Price is really good for the quality of the food.
James Dennison . 2025-01-03
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The food was delicious. Well cooked, extremely flavourful. Jay and Koko were absolutely fabulous, they understood our needs and recommended the perfect dishes. Must visit!
Devyani Mehra . 2025-01-03
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Great restaurant on the foot of our hotel. Great atmosphere, great steak, great food. Our waiter Jay was really friendly and welcoming, would recommend coming. Only fault is that it was so busy our table got a bit crowded with people queueing for the free ice cream!
Reece Kinley . 2025-01-03
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Best flat iron steak I have had! Been too a few Flat Irons already. Truffle mac and cheese - yummy! Did not disappoint! Staff were busy, funny and even though it was nye and rammed, you felt looked after. And soft serve is actual ice cream, not that cream stuff (which is gross!)
Peachy B . 2025-01-02
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I have been coming here many times and I love the food and service here usually. However, after my visit from 30/12 and spending £119 on a meal for three, I'll avoid this Flat Iron because one of the waiters was very rude to us when we left. We had been given three tokens, and the waiter who brought us the bill explained we can self serve our ice cream using the token (which I have done the past 8 times I visited). However, while I was self-serving the first one, another waiter came to us and shouted "the ice cream is not self-service", "show me your tokens now"... I responded to tell him it's the first time I'm told this and there is nothing that says so near the ice cream machine! It was awkward as he didn't respond and looked angry. He served the last two ice creams and underfilled the ice in the cones! We left feeling like we were not welcome which is not great, and had to explain to my child that there are idiots everywhere and sometimes it's better to not respond to them. Not impressed at all!
Geoff DS . 2025-01-02
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Jay is very good and very kind 😋✨✨
최세연 . 2025-01-01
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If you want a good piece of quality meat, come eat here. The garlic puree is simply spectacular, the service is attentive, fast and very pleasant, we had dinner twice in 5 days. Absolutely recommended!!
jvaldivius . 2025-01-01
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Super recommended, for the quality of the food, atmosphere and kindness!! Don’t miss your opportunity!
Paula Albuquerque . 2025-01-01
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Succulent meat, cooked wonderfully, the perfect accompaniment, I recommend 👍
Mickael Imadouchène . 2025-01-01
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Jay's steak is delicious and the staff is so fun😻
김지원 . 2025-01-01
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The staff is friendly and the steak is delicious!♥️ Jay! You are the best!🤭🤭
진수빈 . 2025-01-01
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I just had the worst experience ever just because my server had a really short memory, and furthermore, he does not keep a record of what he is doing. I paid my bill by card, and he offered me a receipt, which I thanked and said not to. Around 5 minutes later, I'm about to leave the table, and he tries to get payment again, and I said that I had already paid. Then, I'm taking my ice cream and he chases me all the way there to ask me for payment, yes, AGAIN!? I was forced to show my bank app to prove that I paid, WTH!? Manager or supervisor was there and didn't have the decency of saying that it was wrong! Working in the hospitality business I know how things work, and they could have easily print a report of payments on that card machine to find my payment. Instead, I was put through the most embarrassing and uncomfortable situation. You had a loyal customer, but I'll never come back. Train your staff the right way, even managers/supervisors, so nobody has to go through the same scenario again, and it was not even busy. Can't imagine the show they run when it is packed. Food was great as usual, same for the drinks. Good work from both the kitchen and bar team. Keep the good work up!
Pedro Jose Aguilar Curbata . 2025-01-01
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Jay is very kind and handsomeeeeeee!!! Thank u~~
륜하 . 2025-01-01
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Jay was friendly and the food was delicious
유자 . 2025-01-01
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Great food, great service! Even though the place was completely full on New Year's Eve, the waitstaff were extremely well-organized and still friendly. The atmosphere is pleasant, and the prices are reasonable for the location and the quality of the food. It was a wonderful evening for us, and we will definitely be coming back.
Jonas . 2024-12-31
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Everything was perfect. Due to the large number of persons in our reservation they offered us the private area which was very atmospheric. The waiter Alex who served us was very friendly and professional. Food was very tasty in reasonable prices. We will definitely visit again.
Marios Kyriakou . 2024-12-31
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It was our first first to Flat Iron & it exceeded our expectations. Steaks were cooked perfectly. The drinks were amazing too. Very good services & welcoming staff. Thank you Flat Iron Waterloo P.S We were also given complimentary pop corn & Ice cream (SO GOOD)❤
Danaika Rita De Souza . 2024-12-30
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Shoutout my man Jay. Food was excellent, get 3 sides between 2.
Luke Lohan . 2024-12-30
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Definitely worth a visit. Great food and friendly service. Thank you Jay!
Joy Jonckheere . 2024-12-29
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The steak is amaizing. Jay was a great waiter. So helpful and kind.
Laetitia Crabs . 2024-12-29
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Great meal! Best burger my partner has ever had, our waiter Florin was amazing and couldn’t be attentive enough even considering it was his first week! Very well priced and will definitely return
Izzy Swift . 2024-12-29
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Nice, cozy, cool place. Very tasty food, tender, delicious and bursting steak. Nice and professional service. I highly recommend it. I will definitely come back there 👍
Bożena Lipińska . 2024-12-29
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I recently visited Flat Iron and had an amazing meal. We went for the signature flat iron steak, which was perfectly cooked (tender, juicy, and packed with flavour). It was exactly what I hoped for and more. To go with the steak, we ordered the truffle mash and creamed spinach. Overall, it was a fantastic meal! If you’re a steak lover or just looking for a great dining experience, Flat Iron is absolutely worth a visit.
Natalia Sakalis . 2024-12-29
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Jay - We had a great meal and the service was amazing!
Octavia Morrissey . 2024-12-29
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Today we were served by Jay , his service was friendly and efficient. Steak we found it a bit tough however creamed spinach and drinks were excellent.
Hanna Kopec . 2024-12-29
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Really nice food and nice service by Jay! Definitely coming back here!
Sarah DS . 2024-12-29
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Great as usual. Jay was fantastic waiter
Mathew Spendlove . 2024-12-29
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Jay was amazing, super friendly, great service amazing food. Thanks Jay.
Victoria Harbour . 2024-12-29
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Jay was amazing, great service, and super friendly. Great food too.
Jo Tallent . 2024-12-29
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Great waiters really good experience would recommend
Charlotte Ross . 2024-12-29
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The food is so good and atmosphere is very nice - a lovely place to hangout. Jay is very friendly!
Bunkan Tantanasuwat . 2024-12-29
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Wiktoria was splendid at serving us. Defo come back. Would 100% eat here.
James Rivers . 2024-12-28
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Wiktoria delivered excellent service it was my first time coming to flat iron and she explained everything perfectly.
Raphael Sibi . 2024-12-28
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A spectacular and essential restaurant in London, 100% recommended!! We loved the steak, super tasty and the mushroom and butter sauces were delicious. We also ordered the truffle burger which was super tasty, and the eggplant, macaroni and chips as a side dish. To finish, the ice creams at the exit are also delicious. Our Marina waitress was great, super friendly, helped us a lot with her recommendations, and served us super fast. We will repeat for sure. A 10/10 for Marina and FlatIron 🫶🏻🫶🏻
Belén Herrero Ferrer . 2024-12-28
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Great Service, Excellent food (Ribeye or Wagyu Sirloin recommended with very sensible prices for central London, plus a free ice cream to take away 👍🏼 Highly recommend.
Rory Clements . 2024-12-28
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Lovely restaurant. Jay was serving us and he was so nice, polite and helpful. I would highly recommend this place!
Aleksandra Malodobry . 2024-12-27
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Jay is a great waiter, and he served us really well!
Gabriel Pavani . 2024-12-27
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Jay our server was great and so was food
Daisy Leeder . 2024-12-27
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The service, the quality of the food and the speed were amazing! Couldn’t be happier. Also shoutout to these two people of their staff, to Nico - he’s a superstar and made my day whilst serving us ice cream and a our waiter who was a man in his late 20s with a shaved head and blue eyes - you were both amazing!
Claudia Schmukler . 2024-12-27
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Jay had amazing customer service and really made the experience a 10/10
Leo Rodella . 2024-12-27
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We had dinner at this restaurant, which we stumbled upon by chance near our hotel. The menu was very simple, but the dishes were excellent, with outstanding meat and flavorful side dishes. A special thanks from my children goes to Florin for his kindness and, above all, for the ice cream!
gianluca stramiglio . 2024-12-27
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Incredibly delicious food! Perfectly prepared meat, sophisticated salad, fast and super friendly staff! Highly recommended!
Jana Leonidovna . 2024-12-24
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Excellent affordable steakhouse
Ulf S . 2024-12-24
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Great food at reasonable prices. We had the flat iron steaks and the Scottish bavette. Our sides were the fries, kale Caesar, and bone marrow mashed potatoes. The marrow mashed potatoes were some of the best I ever had. The complimentary popcorn made with beef drippings were amazing and the vanilla soft serve cones were the perfect end to the meal.
Jeff Hsu . 2024-12-23
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I was served with Florin, he's super nice, look after of my table. The food was amazing.
Hanifa Amanda . 2024-12-22
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Steak is nice with reasonable price. still can free refill popcorn on June and today staff said NO! and I see nearly table still refill it..omg What are bad experiences in me P.s. there is no kids menu.
Sam Lo . 2024-12-22
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The steak is delicious, not bad
muyoo . 2024-12-22
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Jay and Nicol were great and great food
Millie Breen . 2024-12-16
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As always, the food here was fantastic and the service from Jay was great!
Sam Allum . 2024-12-15
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Lovely meal, lovely service from Jay
Katie G . 2024-12-15
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Wow - what a suggestion this was. I had tried steak before, did not enjoy it and never gave it a chance until I came to Flat Iron. I ordered medium rare steak with peppercorn, and it tasted absolutely delightful. The steak was not too chewy and the peppercorn sauce paired so well with the meat. The chips were also cooked very well. The popcorn was a nice addition. The ice cream at the end of our meal was so creamy and tasted amazing!! Definitely a place to add onto your list!!
Nida Rafiq . 2024-12-15
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Jay was a lovely server who offered great guidance on how to order our food!
poppy tristram . 2024-12-14
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Served by Jay. Everything was perfect
Sophia Pepa . 2024-12-14
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Flat Iron Waterloo Review Flat Iron Waterloo is a standout steakhouse located in the heart of Waterloo, Ontario. Known for its high-quality cuts of meat, this modern yet cozy restaurant offers a refined dining experience. The menu is straightforward yet impressive, focusing on perfectly cooked steaks, each hand-selected and aged for optimal flavor. Atmosphere: The restaurant has a contemporary and sleek ambiance, with warm lighting and industrial touches that make for a welcoming yet sophisticated setting. It strikes a nice balance between being casual enough for a night out with friends and upscale enough for a special occasion. Service: The service at Flat Iron Waterloo is top-notch. The staff is friendly, knowledgeable, and attentive, offering recommendations on wine pairings and ensuring that guests feel well taken care of without being intrusive. Food: As for the main event — the steaks — they are exceptional. The flat iron steak, their namesake dish, is cooked to perfection, tender, and bursting with flavor. The seasoning is spot on, and the meat is juicy and flavorful without being overly fatty. The side dishes are equally impressive, with options like creamy mashed potatoes, fresh seasonal vegetables, and crisp salads. Each plate is thoughtfully prepared, adding to the overall enjoyment of the meal. The dessert options are also worth noting, with rich and decadent choices that complement the hearty meal. Their wine list is extensive, offering a wide range of both local and international selections that pair beautifully with the meat offerings. Value: While Flat Iron Waterloo is on the pricier side, the quality of the food and the overall experience make it worth the investment for steak lovers. The portions are generous, and the quality is consistently high. Conclusion: If you’re in Waterloo and craving a delicious, high-quality steak in a chic setting, Flat Iron Waterloo is a must-visit. Whether you’re celebrating a special occasion or simply indulging in a hearty meal, this steakhouse delivers both in flavor and experience. Highly recommended for those who appreciate expertly cooked steaks and a refined dining atmosphere. Jay yeah is a lad
Jesper Brink Jensen . 2024-12-13
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Food was delicious! I really like the popcorn in a cup idea and the ice cream cone at the end, especially that I went there with my kids. They were thrilled! A very good stake at a reasonable price and the service was exceptional! Thank you.
Adi Ghiuro . 2024-12-12
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Jay is great - food suggestions made our evening - best meal due to his suggestions
Amreen Shaikh . 2024-12-11
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Amazing steak and burger experience both cooked to absolute perfection 👌
Tim Moore . 2024-12-11
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Jay was fabulous have great suggestions and great experience! 5*****
Rebecca Tinkler . 2024-12-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3637 Opinions
Foods are very delicious. The atmosphere and service are worth going again. And special thanks for Ali. Ali is very warmly, friendly and kindly person. It made the night even more beautiful.
433 Opinions
Finally something different than what you are used to. Delicious food. Don't forget to have a Georgian drink with it.
385 Opinions
I came here for the ten pound rubs and chips deal which was worse than frozen food. The chips aren't even seasoned. The service is the only saving grace.
83 Opinions
Worst service you could expect. Ordered a bacon cheeseburger and they forgot about my order. The place was basically empty. Staff rude. When my colleague had almost finished his meal and asked asked where my was, they indicated my burger sitting there for ages… saying that they it was still waiting for the fries to fry. I ate a cold burger with very hot fries in the end… they rushed to cook them… they clearly forgot. Bad experience. Nobody apologised… I should have got a refund. Needs better management. No go!!