Byron in City of London, Westminster

Very good. The meat is too spicy

Very nice food and well priced. Lovely seating and the staff were nice and helpful.

Lakshmi served us today and is a real gem… shes is the true meaning of what customer service means. All thanks to her amazing service and generous help she made our experience at my already favourite burger joint an even more unforgettable one! Also additional credit to Marco for his great opinions and help with which wine to choose including a little taster :) Thankyou to all the staff here its been amazing

Very good service and burger was ok, but could have been better. Beats 5guys but not an honest burger level.

Friendly staff, food good but small portions.

The fries feel like bought frozen fries

Food was great and the service was super friendly, even with 2 messy toddlers :) Thanks a lot

Ordered via Deliveroo & food was really good, burgers were fresh and stood up to a lot of London burgers. Also, they wrote kind messages on our order & included a free treat which was sweet of them - thank you!

Excellent service and we bagged a table downstairs which was a bit quieter even at the weekend

Worst burgers in London. Very expensive. The young woman who serves is pleasant, that's all.

Lights up the minute food arrived Still charged service charge. Don't accept custom if you're closing in 15 mins. It's unacceptable and ridiculous. Don't accept new customers if you can't properly cater. If you have to close. It's simple just say "you're closed." If you accept customers allow customers you've let in (within that 9.40 timeframe) to eat their food in peace within 30mins. As someone who works in the area and in hospitality for 15 years it's ridiculous. We're trying to eat while light blaring chairs are being stacked around us. We entered at 9.40. Was told the kitchen closes at 10. Customers should be allowed to 10.30 to eat if you're accepting people near 9.45. When I raised it with server he made a joke saying "it's like a club" lights up. I raised it with server when paying and she didn't really seem to care and had no real contrition and no offer of recompense. £50 down the drain for 15mins of rushing food because it was obvious they wanted the money and us out. Be better.

Best Service in entire London! They were so kind and considerate of allergies and the food was extremely delicious. We stumbled upon it on our trip through London and loved it. Greetings from Germany :)

Fantastic food and good atmosphere. Big thanks to Jake and Lokesh for their amazing service. Spot on

Super delicious burger!!! 🍔 service is just amazing! Specially the Hungarian guy i forgot his name. He helped us with the order, and his choices was delicious!

The food as well as the service were amazing. The restaurant was decently empty, and service was very quick. Atmosphere wise, well, it's a burger place. Nothing fancy, but definitely a great place to eat.

Nice food, good for a quick burger. Atmosphere rather loud inside

The food was delicious and we didn't have to wait long at all.

That’s good food Thanks sultanah

Great burgers and thickshakes, also great service.

Excellent service and great food 👌

Compared to last time we came (7 months ago), the portions have gotten much smaller and less filling. Shrinkflation has hit this Byron alot, but it’s still a good choice in London. 4/5

My friend and I came here for a quick bite before a show next door. I'm so happy we did- the food and the staff were magnificent. Both AJ and Sarah ( hope I have the names right) were professional, welcoming and incredibly friendly.. The burgers were amazing. I had the vegan clucky and it was possibly the nicest burger I've ever tasted. If I'm ever nearby I'm going back to Byron's for sure. Reasonably priced too. ♡

Busy evening in Covent Garden , they fitted me in without a reservation , service was great , burger and onion rings were really fresh and tasty ! As was the red wine ! Would definitely use again

Lovely service. The food was very tasty. We called in (a group of 8 ladies) and you were quick to arrange a suitable table for us. Your service was amazing and so friendly. It made our trip out to the theatre even more special.

I made, a, negative comment and received a reply which seamed to take my comment on board. You must give second chances and the milkshake as alread noted matched the best I'd tasted when I lived in America and eaten where real care was taken over the food.

Amazing staff and great burgers and milkshakes. It’s my regular now when the burger urge bites. I particularly like that I can order my chicken grilled instead of fried.

Good burgers and service + they have sweet potato fries which i love, would revisit

We enjoyed the burgers that were suggested for us. Service was very good. Atmosphere was laid-back and comfortable.

Had a great birthday meal. The service was great and the food was very nice. Glad I booked a table as it got very busy.

Great burgers from Great staff!!!

Everything was great and the staff was friendly and forthcoming :)

Really great dining experience. Service was great!! Anoop was wonderful as our waiter.

Really great food! We each ordered a different burger and side and everything was delicious. Despite being really busy, we only had to wait a few minutes for a table and the food came out fairly quickly also. You can order and pay via QR code or via waitstaff. Noisy atmosphere which made some conversation more difficult but otherwise everything was great!

One of the tastiest burger. Anoop really made my day.

Delicious burgers , Diana the waitress is really sweet and lovely

The Beyond Meat patty was overcooked, leaving it dry and bitter. The veggie menu was limited, offering few options for vegetarians. At £16, the whole meal felt overpriced for what was served. If you're vegetarian, I would look elsewhere.

Burger and Tots were great. Good food and not too expensive. I will definitely be back

Probably the best burger in London

We just went to Byron as we did many times before but we haven't been for a while and we sadly realised there is no table service like before. The app is terrible, very difficult to order and the last thing we wanted in a restaurant to wait at the till for someone to take our order. Usually we went there before a play in Covent Garden but this time we miscalculated our time as it was taking ages to order our meal and we were almost late from the play so it wasn't the same experience as it was before and it was very upsetting that we had to run to be able to catch the play but at least the food was as much great as always. We might be back

Met up with a few very old friends and we had a great night - the service was brilliant, our waiter (didn't catch his name) was on his own covering the whole restaurant, but he was absolutely brilliant. He was friendly, helpful and efficient. He noted my friend had asked for halal and had ordered the chicken burger. She hadn't realised it included bacon, but he was straight on it and told her he'd make sure it was bacon-free. He then left us to sit chatting for ages, didn't fuss around or bother us and just let us get on with catching up. It was so refreshing because most places try to get you out as soon possible, but there was no pressure, instead he was happy for us to just stay as long as we wanted. He made our night very relaxing and calm, so thank you! The food was also amazing, the best burger I've had in ages. Will definitely be back there soon - my new favourite place in Covent garden.

Really good food. I had the build your own burger which is a really good idea. Staff were really friendly. Would definately recommend

Wednesday night.. quite quiet... food was very good. Service was excellent 👌

We had a great meal here before going to see the lion king..the staff who served us were excellent and looked after us very well

Delicious food, tasty hanburguers and overall, great staff. Asking about allergies for MY daughter was fantastic! We WILL come BACK!

This was delicious… I had the Byron burger and sweet potato fries. Service was amazing and atmosphere was great for get together with friends. Definitely will come again!

This isn't Byrons. Byrons fan, been many times but things have changed for the worse. App or walk to counter ordering (Just come and take the order from the table like before) Take coleslaw off the menu as its not coleslaw, its just red cabbage. Tell the chef to not swamp your burgers in tomato sauce. Cheese used is now a cheap square, fries cold. Chicken strips taste bland. Burgers not so beefy, Toilets don't work, used disabled which were filthy, restaurant starting to look tired. Colombian looking waitress needs to smile. Did highlight to her it wasn't very good but nothing done about it. So not good and definitely not worth the money now. There competition is better. Please don't add your auto reply stating give us another try. I won't

Great friendly service and lovely food the milkshakes are very tasty

Fine dining. Was excellent. Highly recommended

Great service. The manager working on Tuesday 20th August (evening shift) is a class act. Had a small issue which he resolved like a pro. Thank you :)

Good place to eat, it is not expensive and the product-price ratio is reasonable

Would highly recommend! Staff are super friendly, service was super quick the food was amazing! Could not fault the place!

Stopped for a bite to eat before seeing a show. The guy who welcomed us was brilliant, really friendly, checked in with us during the meal and helped us find our way to the next place. I didn’t get his name but I think he was the manager. The food was great and came really quickly.

Another greatest burger in London. I’ve been dining there since 2009, and it is a must-go in every trip to London. Busy spot and a great location (walking from Covent Garden).

Extremely friendly staff & amazing burgers.

Visited Byron Covent Garden recently and found it to be insanely busy. The burger was reliably okay—nothing to write home about, but it does the job if you're in the mood for a quick bite. One major issue was the menu loading problem; it took ages for the QR code to work. The waiter’s attitude didn’t help either—he was quite unhelpful and seemed to go out of his way to prevent us from ordering from the physical menu. While I get that QR ordering is meant to save time, the rigid approach and lack of flexibility really dampened the experience. It’s a shame because the food was decent, but the service and inflexibility was a letdown.

Amazing food. We ordered the smashed burger and chicken tenders. Both were absolutely delicious. What was better is the service! The three waiters on duty were very helpful and friendly.

Lovely food and lovely staff that went out of there way for my sons birthday. Lovely two gentlemen today thank you so much for your service!

The experience overall was good. The ease of ordering the food via the app was faultless. It is a shame though that you don’t really get to engage with a person as much, it does take something away from the experience hence why I marked it down slightly. The food was good as always at Byron restaurants.

Good burgers. Self service more or less but very friendly staff. They do move you along quickly.

I had a burger, fries and milkshake. This came in at almost £30. The tables were really sticky and there was a strange smell in the restaurant. The burger was terrible, with a very small thin piece of chicken covered in a sickly BBQ sauce. The fries arrived cold and stuck together. The milkshake was also pretty poor. Not thick at all and oddly not even very cold. I think a tiny amount of ice cream had been used. One of the waiters wearing a black liverpool jacket walked in looking drunk with a four pack of beer in his hand and then started his shift 🙈. To be fair to him, as much as he was drunk he seemed happy.

Good food very helpful and polite staff.

Great to see a premium Burger place offer a good range of vegetarian choices Loved the taste and look of the veggie chicken burger. Just delightful!

Great for pre theatre food. Very quick service and lovely food. We were downstairs which wasn’t as good an atmosphere as upstairs. Not too pricey, would recommend.

Excellent place to eat burgers, chicken, chips... Very attentive and friendly service. And it's in covent garden but quieter than other places. excellent

Nice welcome, very good We scan, we order and we pay, fast service

Service was. Great and food was delicious.

Fab restaurant - really clean, in particular the condiments :). EXCELLENT food. Great service. Go Byron!!

Perfect pre dinner bite - front of house and waiters all charming. Thank you

Great burgers and the ceasar salad was immense great atmosphere with very kind and welcoming staff overall a perfect place to get some lunch

Simply outstanding service and quality. Take it from a Yank, we know Burgers!

Absolutely delicious. Ordering process is via QR code so super easy and the waiting staff were really lovely. We are now very full and very happy!

Amazing dinning experience. From the start they couldn't have been more helpful and accommodating for a disabled family member. Service was incredible and staff were brilliant. Food was the best.

Friendly staff but terrible food. Order through a QR code with mandatory service charge added. The white wine was warm, cocktail tasted terrible, burger was tiny and nothing like Byron used to make. We all left hungry. Don't make our mistake - there's plenty of better options around.

Great food, service and atmosphere! Recommend:)

Best burger we’ve had in the UK in a long time. Open some restaurants in Scotland soon please!

Like all places in London over priced and mediocre at best

Food was excellent. It was very busy though

We go hear every year for my wife's birthday then to the theatre, it's changed quite a lot since last year it's more like a McDonald's now you have to go up to the counter to order your food no waiter service they then deliver your food. I actually went in a week before & made a booking. I was asked to write it done on a piece of paper & give it to them. When we turned up there was no booking for us. Shame, really, it still cost us more than last year but without nearly as many staff & we had to order at the bar as well.

Good quality ingredients done well, decent Burgers, but fries were very basic and small portion for the price. The onion ring were nice but very oily.

There was a small problem with our order, but the staff went over and above by refunding the entire order and serving us some snacks on the house. Super service. Food is great too.

We had a great dining experience at Byron in Covent Garden. Super friendly and attentive staff, they really took great care of us and our 2 sons + 2 nieces. The food came out quickly and was really delicious and fresh, the burgers were juicy and tasty. And the brownies with ice cream was to die for. Highly recommend and will definitely come back when we are in London

Friendly place. Ambiance is nice. I love it that the menu is QR scanned.

Very good! Not as good as a different Byron in London but still worth it :)

Good food, lovely service and nice environment. Lovely choices for kids. Speed service

I have not seen a more cooked burger in my life, they should have an option to choose the point of meat.

Food was great. Diana was our server and she was great and very courteous. I recommend this place.

Proper veggie burgers, delicious

More like McDonald's, terrible burger, cold bun, terrible beer and really miserable looking staff. Terrible value for money.

Good burger, ordered online and table service. Nice waiters and wheelchair accessible

Always backed Byron for a good quality burger and didn't disappoint at this branch. Always would recommend the boozy milkshakes too!

Guy with the man bun and other guy with the bleached hair was so kind and helpful. Always been a fan of the food but definitely will keep coming back for the service

If you believe in second chance in life! You’ll find out there is only one life atfer eating from here! So disgusting

Pleasant staff good service, tasty food, (I wish they would serve chips on the plate not in a silly container), otherwise a good overall experience.

Never got to eat. Too much hassle having to scan a QR code etc. They lost a group of 4 due to no front line staff to help or assist. Obviously won't be visiting this chain again.

I used to love Byron when they first opened, my most favourite burger joint by far, but I must admit this visit just didn't have the same experience as I did some years ago. Food looked great, just lacked taste.

Today we ate at Byron's for the first time. They do a really good burger and the classic chicken was also tasty. Served with the best french fries. The staff were extremely helpful and very welcoming. Great friendly atmosphere. Definately would recommend and will be back again.

Had a great meal buffalo hot wings were banging the crispness of the outside and the tenderness of the chicken was a joy to eat staff very friendly and helpful and prices very reasonable

Great food, staff friendly, just miss being served, self service QR code ordering and paying isn't that convenient as a visitor when credit card is from another country and verification to pay requires a text or email from bank when done online. And that's delayed.

Great place for a burger. Greeted by friendly staff and food was great. Would definitely go again.

Very expensive, why is there a service fee? Enjoyed the food, i like their shirts very rock and roll, service was lovely he said i could use the secret toilets. Thanks.