Based on 4.211 opinions finded in 1 websites
Based on 4.211 opinions finded in 1 websites
Nº 845 in 7028 in City of London, Westminster
Nº 1 of 11 Hamburgers in City of London, Westminster
CUSTOMERS TALK ABOUT DISHES WITH.. oldcakecroquettesgarlictrufflemeatmustbunlobsterrollbeautifulpaycookedsaladbutteroysters
Opinions
Malcolm was great and made our evening great with recommending the lovely food and cocktails 👍
Mark Marthinus . 2024-04-12
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We had an amazing experience at Burger & Lobster. I had my first Lobster roll here, it was delicious and the cocktails where also really good!
Judith H. . 2024-04-12
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Decided to try something different so I ordered the Lobster Catalan Salad and it was surprisingly good, the Shellfish Linguine tasted good as well and portion was quite big. Also, very good deal for happy hour before 6pm. 😄
Carol Chan . 2024-04-12
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Lovely food and very attentive service, lovely dining experience, thanks Rukiya!
Quan Zhou . 2024-04-11
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Food is very good! Service is excellent!
wei feng . 2024-04-11
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First time to this store. Nice food as always. Thanks Rukiya for serving us!
Shiya Sun . 2024-04-11
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Food was good but I think prices are exaggerated. Service was good as well. Nice beautiful atmosphere as well.
Salaheddine Zantout . 2024-04-10
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Tima’s service was exceptional!
Larysa Chernenko . 2024-04-09
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Nikka is very good server, we are so enjoy tge dinner
Anson Cheng . 2024-04-08
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The food is tasty and gorgeous!
Sharon Barnes . 2024-04-08
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Malcolm and Nika were extremely friendly and caring
Nikita . 2024-04-08
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Great food as always. Lovely service from Nikka and Malcolm
Jirrove Roque . 2024-04-08
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Very kind Manager and host. Everyone was amazing. Food was really great and vibe of the location is also amazing.
Shanaka Lamahewa . 2024-04-08
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Had a good evening with mates. Thanks to Malcom and Nico for their warm welcome and amazing service
Maxim Koshkin . 2024-04-08
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Food was great! Malcom and Nicole served us and were very attentive and friendly.
Woody Shaw . 2024-04-08
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Great hospitality by Marco and the rest, nice atmosphere, delicious food, I recommend Jursey Burger and tropic thunder juice
Sam Alali . 2024-04-08
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Nice environment. Nice food. Nice service👍🏻 The staff Malcom,Julia, Yohann is friendly!
JOCIN Teo . 2024-04-07
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One of the best outlets in London!!! Julia service was superb!!!
Synon Ginc . 2024-04-07
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Great service from Julia mazcom. Love the atmosphere here.
ohm soon . 2024-04-07
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Thank you so much Yoganin and Julia. We had an amazing lunch. Perfectly made caipirinhas
Daniel Roberts . 2024-04-07
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I’m satisfied with the food and service. Malcolm was a very helpful and nice waiter, he was always there when we needed something !
Jakub Sikora . 2024-04-07
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Amazing place with outstanding food , best mix ever… lobsters and burger … magic!!! The service … just perfect… Malcom and Julia were suberb…. 5⭐️⭐️⭐️⭐️⭐️
Jorge De Campos . 2024-04-07
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Very good burgers! Big and Juicy! Yohann was amusing!
Anna Hadorn . 2024-04-07
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Food is good and the service staff (Malcolm, Julia, Yohann) are really friendly.
Conradd Chua . 2024-04-07
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Meticulous ordering, good atmosphere and food. Friendly staff.
Si Hao Lim . 2024-04-07
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Great place and the food was great too! The staffs, Malcom, Julia and Yohann was very welcoming and attentive as well.
shanelle . 2024-04-07
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Great service from Malcom, Julia and Yohann!
Jurcanny Teo . 2024-04-07
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Burger and Lobster always has amazing locations and this one is no exceptions. You get the traditional good food and local beers. What I especially loved here is great, friendly, very welcoming staff. This was a great pleasure. Thank you to them for a nice moment there.
Do8y B . 2024-04-07
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What a great experience - we went here for my partners birthday meal and the service was exceptional. They remembered that it was his birthday and brought out crème brûlée - amazing! Vitor was great and the manager on shift was also amazing. Thanks x
Megan Milton . 2024-04-06
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very peaceful , nice atmosphere , food was amazing , service was great
mya combat . 2024-04-05
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Yohan, as always, was very attentive, the food was incredible and the drinks.
Ramona Ribeiro . 2024-04-05
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My children and I came here today and I just want to give a mention to staff members Carlos and Cassandra who were both extremely hospitable and displayed wonderful customer service from the moment we entered the restaurant to the minute we left. Carlos was very friendly and accommodating to my very fussy eater son. The food was also amazing as always. Would I visit again? Absolutely!! Overall a 10/10 experience. Thank you guys, Carlos especially is a credit to your team.
Susanah O . 2024-04-05
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good food and staff was very helpful..don’t recognise her name. worth for the price
Amith Rk . 2024-04-05
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Romi was so amazing!! she’s so sweet and made our experience so enjoyable! would totally come back just to see her
Brianna C x . 2024-04-03
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The food is good and fabiola gave us good recommendation!
Ng CHUN MAN . 2024-04-03
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Amazing food, great location, and brilliant service. Carlos is as amazing as the lobsters we ate. Thank you 🦞
Claudio Leone . 2024-04-02
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Brilliant service, excellent food. Thank you Carlos!
Sonny Nanua . 2024-04-02
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Amazing venue, food and service were great! Reccomended
Gessica Napoleoni . 2024-03-31
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Everything was amazing, especially thanks to Carlos for nice and friendly service
Irmak Koç . 2024-03-30
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Perhaps because the store is large and focused on groups due to its location, there is absolutely no sense of focus. Is it because they are accepting group guests? Even though I had a reservation, I was taken to the worst seat right next to the entrance, leaving all the seats empty, so I had to wait before the ceremony. I wanted to. Even though there are so many seats for two inside. Two adults ordered 3 mains and oysters as a starter, but we talked about it three times separately and only when we finished one of the mains did we get the oysters. No matter how busy it was, it was ridiculous that every time we walked back and forth, they kept hitting on us sitting in the hallway without even a single apology, and the staff in plain clothes who looked like receptionists and managers were generally like, eh? It's like that. I wasn't expecting great service for £136, and I thought it was a good value for money as I live in London, but I was upset so I deducted the service charge when paying. The food is also better at the Soho branch. Looking at the reviews below, I guess I'm not the only one who felt bad. :-)
Yujin Kim . 2024-03-29
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Great food great service Love u Fabiola
周晓彤 . 2024-03-29
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I enjoyed this place. We had a combo menu for two, so we were able to try everything and definitely the lobster rolls were our favourite ... really delicious.
Denica Hristova . 2024-03-27
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Had the combo for 2 and it was 😙🤌🏼. Great food, amazing staff. Only improvement would be to provide little wet wipes for your hands if you have the lobster because it gets messy!
Diana Quesada . 2024-03-27
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It was very nice here. Thank you carlos and the team for the food and service.
Elias Grass . 2024-03-26
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Great service from Nikka and Yofann
TAT 747 . 2024-03-26
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Great service from yoham and Julia!!
Samuel . 2024-03-24
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Amazing food, great wine, excellent service from Carlos
Carole Turnbull . 2024-03-23
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Great food, service! In particular Carlos who made sure we had everything we needed
Stephanie Ruiz . 2024-03-23
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Thanks for a lovely meal, and to Carlos for the great service!
Mark Langdale . 2024-03-23
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Ali gave us great service throughout the evening
Prince Kandolo . 2024-03-23
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Decent food, beautiful location and our waiter Carlos very friendly and helpful
Federica Pavesi . 2024-03-22
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Great vibes and a great meal in quality and quantity. Carlos our server was nothing less than brilliant. Thank you for your kindness and service.
Sadish Lalli . 2024-03-22
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The hamburgers are really delicious. This is my first time seeing such a thick patty. The patty is just a beef steak. The service is good and the store is very clean.
Seokhyun Lee . 2024-03-21
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Great atmosphere at the restaurant. I feel it was probably too pricey and the service could have been better. I was left for a bill for quite some time.
Ali Mulla . 2024-03-21
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We went to this diner-style place for a late lunch and ordered a burger special (daily menu) and a chicken burger, grilled zucchini and lobster mac & cheese. Our waitress brought the drinks and was no longer to be found for the next half hour. When our dishes were finally served, they were cold and were only brought back to the kitchen after a complaint at reception, only to be served after another ten minutes - now lukewarm. The French fries now tasted dried out and the mayonnaise had a thick skin. We asked for a few sauces like ketchup, which were brought in smeared little bowls, which of course looked very unappetizing. When I finally asked to stabilize the wobbly table, the waitress, who had been there again, threw a piece of cutlery off the table, which she blithely simply put back down. Bon appetite! I'm usually a very generous tipper, but in this so-called restaurant, for the first time in my life, I even had the standardized 'service charge' taken off the bill. The 'service' here is just a mockery of the guest. I have never had such a terrible dining experience in London before. 👎🏻
Dandylicious . 2024-03-20
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Excellent atmosphere and service. Ali was impeccable. Recommended
Dora Poncini . 2024-03-17
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Great food and great service!! Tks Mohan and Julia❤️
Ivy Yiu . 2024-03-17
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A unique experience and the best lobster burger in London, and it was very excellent
Fahad Aladani . 2024-03-17
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We had a lovely dinner with Yohann and Julia as our servers, they were lovely and the food was brilliant
Carla Beatriz . 2024-03-17
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The food (classic burger with cheddar) was fantastic, but the service was even better. I highly recommend Burgers and Lobster
West McAdams . 2024-03-17
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Good taste of the lobster . Price but high
wei hu . 2024-03-16
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The restaurant is beautifully decorated and located next to Bank MRT station. A friend who came here for the first time recommended ordering the Combo, which has burgers and lobster 🍔🦞. The burgers are not greasy, and the beef is just cooked enough. It is very delicious when paired with pickled cucumbers. Personally, I think the burger is better than the lobster burger😋
Chriz Wu . 2024-03-16
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Definitely a great place to try your first lobster. Beautiful decor and polite service.
Roksana . 2024-03-15
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Always have the best time here. This day was a challenge to get in however once seated it was amazing food.
L C . 2024-03-15
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Everything fantastic especially Carlos our server and Ahmed the boss!
Shell Smith . 2024-03-15
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fantastic! the food is amazing, also the service ! :) special thanks to Ali , really nice service
lol Troll . 2024-03-15
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The service was very friendly and we got some dessert for free. It was nice and I would come again.
Jelia Zaugg . 2024-03-15
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Loved the taste of so many ways of cooking lobster.
Ellis . 2024-03-14
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The taste is great! It was a pleasant experience, Fabiola's service was very thoughtful, and this store will be a frequent destination in the future👍
朱容慧 . 2024-03-13
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Fabiola is super star she helped us with the food recommendations and we really enjoyed our food. Definitely coming back.
Chris Paul . 2024-03-13
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Milena is a super star. Huge thanks to her for her hospitality and professionalism.
Zeynep A . 2024-03-12
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Had an amazing visit to Burger&Lobster with my mother! The food was so delicious, we ended up ordering waaay more than we planned and we have no regrets, it was that good! We were served by Ali, who was super friendly, quick and efficient, thank you very much! Overall a beautiful evening at a beautiful restaurant, would definitely come again 🩷
Evgeniia Galeeva . 2024-03-12
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Great service from Ally. Very friendly and helpful.
Richard Konstantinovich . 2024-03-12
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A quick, delicious but expensive lunch :p
Minyoung Jung . 2024-03-12
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Carlos was amazing! The best server and made us feel very welcome, comfortable and we had the best time thank you so much Carlos!
P . 2024-03-11
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Gorgeous Mother’s Day lunch made extra special by Nayara who made us feel extra special. Thank you!
Helen Booth . 2024-03-10
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Nayara our server was so polite and attentive , made us feel very special . The food was amazing and our daughter loved the kids burger. Highly recommend.
Gab Lopez . 2024-03-10
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Fantastic food, and Nayara provided incredible service at the table- The lighting was a little bit dim- possibly due to the position of the tables at the back! Otherwise faultless!
D Chapman . 2024-03-09
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Yohann was amazing from start to finish! He was brilliant with our 2.5yr old and kept her entertained throughout our meal. Food was also delicious! Will definitely visit again after a wonderful dining experience 🙂
Nishandhan Amirthalingam . 2024-03-09
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The food was as usual excellent, top notch! However, the same cannot be said about receptionist. We didn’t have a booking and checked if we could get a table for five. We were told there are no tables as everything is reserved- the manner it was said was so dismissive and rude. We ask again and are told that it’s available for an hour - again felt non welcome. Then we were lead to the table and told by the same lady to hurry up and place the order with the colleague - we were still not seated and this urgency! Anyways, we do understand that we haven’t made a booking and take it into our stride but hey hey we’re past the allotted 1 hour and there are empty tables! Just felt unwelcome here…however, no complaints about the waitress…she was brilliant!
vedam kishore . 2024-03-08
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Calamari and drinks was amazing! Thanks for staff service.
Nayara Fernandes . 2024-03-07
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The lobster is very fresh and delicious, but it is very expensive at £38. A normal lobster drink costs more than £10 for a cup. I feel hungry again after a few hours after eating... There are also lobster bread, lobster croquettes, and pasta. They are all delicious too
Stanley Lin . 2024-03-07
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came in for the cocktail and oysters happy hour as i was pleasantly delighted going last year but this time i was very disappointed. i ordered 2 dozen oysters and over half of them were shucked in a way that left so much shell debris inside the actual oyster and we spent most of the time trying to get shell out of our mouths, chewing on shell and trying to fish it out of the shucked oysters. not great!
Jade T . 2024-03-06
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It is worth having a bite at Lobster & Burger if you are in the Bank district. Very good food at pleasant prices and attentive staff
Jørgen Berthram Berg . 2024-03-06
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Vitor, was great and courteous. Good service and food overall.
Nikhil Mahajan . 2024-03-05
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Always a pleasure to come to Burger and Lobster. Not very original, we always take the Combo for two which offers a little bit of everything: hamburger, lobster roll and whole lobster. A delight!
Damien Lucas . 2024-03-04
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Amazing experience thanks to Carlos. Will definitely recommend this place!
Chloe TREVINAL . 2024-03-03
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We’ve been served by Carlos and the other friendly team. Everyone was so lovely and welcoming. Great service and amazing food.
Lana Kadi . 2024-03-03
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Wonderful meal. Ali was very lovely and very helpful. 10/10.
satine hoang . 2024-03-02
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Carlos gave us an amazing service. Definitely coming back!
Tom . 2024-03-02
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Many thanks Ali for your high standard service level, we had such a great night ☺️
Solene M . 2024-03-01
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Ali has been amazing today and he’s been very helpful! Outstanding service and evening overall 😊 Thanks Ali, you’re a superstar!
Jihane Cherifi . 2024-03-01
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Everything was amazing. Biggest thanks to rukiya who went above and beyond in customer service to make sure that we’re getting a happy meal. Shes an asset to the resturaunt for sure.
humaira jannat . 2024-02-29
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Bar staff were amazing, shak and Roberto made the evening. Very talkative, very friendly
Rob Hill . 2024-02-29
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The server Carlos attended to us very well, a group of 4 and we had a great time dining. Food was tasty and service was attentive!
Fiona Gan . 2024-02-27
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Really enjoyed this lunch. The Bloody Mary lobster roll was delicious and Katia was attentive and personable.
Caroline Lawrence . 2024-02-27
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I’ve chosen burgers and lobster for a romantic night out. My wife and I loved the combo roll which gives you a chance to try their amazing burger and their signature lobster roll . We were greeted by Thomas and the bar that took great care of us throughout the night. We will definitely come back
Rudi Marotta . 2024-02-25
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Lovely atmosphere and amazing food and costumer service, perfect spot for a cozy night in London. The lobster roll is a must try and make sure to have one of their signature cocktails. The bartender Camilo was very friendly and welcoming as all the staff.
alberto spolverato . 2024-02-25
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Carlos was very friendly and service was really good! Thanks for everything!!
Tayfun Mor . 2024-02-24
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We are very pleased with the hospitality of Carlos. Very well done, much appreciated
Mina Yılmaz . 2024-02-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3210 Opinions
Four of us for food. Restaurant was busy but not full. Only 1 member of waiting staff on duty who couldn’t keep up with the demand. She was joined by another person later which eased things but still
oldcakecroquettesgarlictrufflemeatmustbunlobsterrollbeautiful1267 Opinions
frequently rated as the best burger in London, i simply had to try it. I ordered just a normal cheeseburger and angry house fries which come at a whopping £14. The food was delicious and I can see wh
oldcakecroquettesgarlictrufflemeatmustbunlobsterrollbeautiful64 Opinions
Spent £40 pounds on 2 burgers and chips for it to be horrible and under cooked and all messy I couldn't even eat my burger it was full of cheese waaay to much it was more cheese then meat lol was just
oldcakecroquettesgarlictrufflemeatmustbunlobsterrollbeautiful