Burger & Lobster Threadneedle in City of London, Westminster

Delicous burgers and a perfect service from Carlos

Carlos give us an excellent service, food was amazing.

The service by Carlos awesome! He helped us with the menu and he is very friendly! Will definitely come back! Oysters are bomb🥰🥰

Were there today, it was really pleasant and nice! Julia and Daria were our waiters and super helpful and very nice. Didn't have to wait much and the prices are great 👌 would come again and again! Yohann was really funny and likeable!

An amazing experience, been before, but Carlos made today’s visit super! Outstanding service!

Amazing place, we were really enjoying this place , service and our waitress Julia ❤️

A very nice spot to eat good and tasty burgers and delicious side dishes. Daria, Julia and Yohann thank you very much for the super nice service and advice! We'll be back

Carlos made it memorable. A Palm Sunday lunch in the City. Very knowledgeable in all aspects. A credit to Burger and lobster. Thank you so much. 🙏

Julia and Daria is very good service, the restaurant service is warm and friendly, Great!

So amazing foods, mood and Mr. Carlos He did a great job and giving me the best hospitality.

I couldn’t recommend this restaurant, and this particular branch, more! I had the best pre-bachelorette dinner at Burger and Lobster. Our server, Carlos, was fantastic - super friendly and attentive. He made sure we had the best experience that night! I’ll definitely be coming back soon!

Every enjoyable! Staff Julia and Ewan are friendly. Best B&L I’ve ever been

Had a really nice family meal. Carlos’ service was great

Very lovely atmosphere and bulling. My server was Carlos who was very friendly, and his service was very prompt and fast as well. Unfortunately when the food came out it was lukewarm, which for the price I did not think was great. That would probably stop me coming back in future.

The atmosphere of the restaurant is very good and the food is not bad. The staff member who served my friend and me today is Mr. Yohann. He gave us very cordial and friendly service and made the dining experience very good. Thank you very much to him!

Yohann gave us wonderful service and even treated us to a delicious crème brûlée after our meal. It’s the perfect spot for a gathering with friends or family.

Great service from Milena and Yohann!!!

Went there last night for mums birthday. Our waiter was Yaz. Such a nice guy and remarkable service. Order was executed perfectly 😊

A pretty good burger surrounded by terrible service (you're made to feel like you're just another tourist), you're offered water when you arrive, do you think it's free? , well no it's £8, the waiters spend their time encouraging you to eat in a honeyed tone where you feel that they only want your money... in short, a very bad address in London... go for a fast food restaurant, it's just as good, more respect and a lot, a lot, a lot cheaper!

The burger and lobster combo was a bit disappointing to be fair. The beef was average and the lobster served didn't have much meat on it. The place is beautiful though and staff are nice people.

A big thank you to the B&L team, for making my birthday meal for 16 people run very smoothly by providing a great service. The food was delicious, everyone enjoyed it. Thank you!

Atmosphere was nice and service was friendly but the Wagyu burger was lacking sauce and the meat was burnt (although I ordered it medium) so was part of the lobster. The combo meal wasn’t cheap so I was expecting top quality which the meal was lacking.

Perfect food, perfect service. That was marvellous! Thanks Carlos for great service!

The dining environment is comfortable and the food is delicious What's more important is that the waiter Carlos is super enthusiastic and provides excellent service! ! Hearing that we are from Taiwan, he even showed off a few words in Taiwanese Really cute~~~~ Highly recommended! ! The dining environment is super comfortable, and the food is absolutely delicious! But the best part? Our server, Carlos, was beyond enthusiastic and provided top-notch service! When he found out we were from Taiwan, he even spoke a couple of words in Taiwanese! It was soooo cute! Highly recommend this place, and especially Carlos—he made our experience unforgettable! 😊

Special thanks to CARLOS, who appeared with impeccable timing, neither making me feel neglected nor interrupting too frequently. Each time CARLOS passed by, he would check with a glance to ensure everything was going well, appearing immediately when assistance was needed, yet without excessively interfering with my dining experience. What touched me most was that when I casually mentioned today was a special occasion, CARLOS arranged a small surprise with the dessert, showing that he wasn't just completing a job, but genuinely wanted guests to have a wonderful experience. Throughout the entire process, CARLOS maintained professionalism without stiffness, friendliness without excessive enthusiasm, perfectly balancing professional service and sincere interaction, making the entire dining experience particularly memorable.

Carlos was incredible! the dinner was great apart from shrimps which were a bit burnt but the service - amazing!!!!

Great food, lobster was amazing! Carlos was a friendly host!

Great service from Carlos on today’s visit. Always great at B&L!!!

Carlos was incredibly attentive and gave us a first class experience!

Amazing food and excellent service from Carlos, who was very attentive and helpful making our experience here even better! We look forward to coming back here again in the near future!

The food was great! An amazing service from Carlos. He really made our day!

Carlos gave amazing service, thank you.

A restaurant that combines two of my favorite food. I try it to taste the beast burger that includes lobster. Burger was undercooked which adversary affect the experience. To give an idea on price. I paid £33.00 for a beer, fries and 5 oz. Beast burger. Ambient is of a regular restaurant wanting to provide an upscale environment. Will I return? Probable not

Delicious lobster! Carlos was fantastic and full of great recommendations. We will be back.

This restaurant’s lobster roll is my favourite🦞 The waiter, Carlos was friendly, I enjoyed the dinner so much:)) Thank you!

First day in London and this was our first stop for dinner. Bought the roll combo. The food was delicious, the ambience was unique and cosy. The entire dinner was elevated even more by the top notch service provided by Carlos. He was passionate, polite, friendly, and engaging right from the get go. Thank you for the exceptional good service Carlos!

The food was great and the service was even better. Carlos was serving us today and he was absolutely amazing, so polite, kind and even offered us an icecream on the house. Thank you Carlos, we will be back!!

Carlos was amazing for long we did not have this good service. 5 star for Carlos

I tried the lobster roll and hamburger,the lobster roll was fresh and tasty and with butter sauce it becomes exponentially better and the hamburger was very juicy and well balanced the fries that came with the burger had a nice flavor.The sides such as wagyu croquettes and truffle Mac and cheese it exceeded my expectations. I really liked them .the service was phenomenal the waiter was funny and nice and always checked if we needed anything the seats were nice and comfortable and had a very nice vibe. Overall would definitely go again one of my favorite restaurants in London.

Had a lovely time - Carlos was amazing and took great care of us. Will come again

The place was very clean! The service was so excellent! The waiters very welcoming, the food was good and it’s a very big spacious restaurant

Carlos is great! Excellent service and very friendly!

Carlos was very professional and friendly. The food and service were amazing.

Really authentic lobster roll! Reminds me of Boston. The server gentleman is also really nice! Great dining experience

Did my best to stay offline when finding restaurants. Took a stroll on the street and stumbled upon this gem. Beautiful Atmosphere, great food (stuffed, wish I could eat more), and great service. Carlos had great recommendations and was personable. Would recommend for anyone to come here.

Really impressed with the food and service. Carlos and Anya are very friendly and provide best service

I would like say a big thanks for an amazing servce to Anya and Carlos. Very nice food, great atmosphere.

Very nice service by Carlos @ Anya, delicious food

10/10 food, drinks and atmosphere were amazing. Carlos took great care of us and I will definitely be coming back!!

Had a great time! Carlos treated us very well, will come back!

Location is very nice, excellent meal and I was exceptionally well served by Carlo.

Lobster is super fresh, sweet and delicious

Julia was very kind! Was very swift and quick with our meals and made us feel welcome as well as explaining the menu

Yohann was incredible! Thank you for the amazing service!

Cool place and surroundings. The food was fantastic, and definitely worth a return visit 🙂👍💪⚽

Excellent burger, very tasty!! Carlos, our waiter was extremely helpful and friendly! Highly recommend this place

Excellent and quick service from julia!

I came with my 2 best friends and the vibe was infinite. We had the sharing combo, croquettes, and lobster roll. It was AMAZING, EXQUISITE. We did have a beautiful night mostly thanks to Fabiola and Carlos. They were super polite, attentive and kind

Delicious food, great atmosphere. Our waiter Carlos was very kind and hepful.

Everything was super good. Food was excellent and especially the service from Fabiola and Carlos was 10/10. Super starts of burger and lobster

The lobster roll was tiny tasted ok, the wagu beef burger was ok and the lobster was small tasted ok, don’t think it’s worth the price.

Carlos, our waiter, was very helpful. Immaculate service skills and very kind! He made our experience at Burgers and lobster unforgettable!

Came here for my bestie’s hen and Carlos was amazing! The Wagyu burger was GREAT!

My friend and I had a lovely lunch with good food, refreshing passion fruit caipirinhas and especially a great service from Yohann.

Thank you to our lovely servers Yohann and Kaya.

Brilliant 🤩 especially our server Carlos

Had dinner with some friends! Excellent food and lovely evening thanks to Yohann and Carlos!

Carlos and Yohann were great! Food, just the best in London..

Great dinner! Exceptional service from Carlos 👍🏻

Very good service and food, a great experience thanks to Yohann and Carlos.

We had a great time. The dishes were excellent. Yohann and Carlos were very attentive and helpful.

I used to go here quite a bit, but it seems to have changed. Lobster roll did not have much meat at all, though the burger and fries were ok. Service was disappointing especially since they automatically added 13.5% service charge. Waiter seemed rude and not welcoming or helpful. Expensive for what you get

Very good service and food. Thanks Carlos!

The food and atmosphere was great. Carlos was an amazing server

First time in the restaurant. Loved it. The food is fantastic and Carlos was great. Engaging. Fell like very welcomed. Definitely will be back.

Carlos provides very Good services

The service is really great! Carlos is very professional ! Will be visit again!!

Had a lovely meal with my 10year old son at the Threadneedle Street branch. Carlos the waiter was great, super efficient and friendly - great service, food and atmosphere. My son loved the icecream sandwich… and 🦞

Amazing service and food, and some impressive language skills! Special thanks to Kyia and Yohann

The dinner was simply outstanding! The atmosphere was pleasant and the dishes were superb — very rich in favour. Will be back! P.S. Thanks to Yohann :)

One of the restaurants we tried during our London Trip! Carlos just gave us some Tips for the next days and showed us how to eat a lobster - it was awesome

Great food and specially great service from Carlos and Ania. will repeat soon

Vitor gave me a great customer service, thank you !!

Vitor was an excellent server , so welcoming and with attention to detail. Made me and my family have a wonderful experience

Me and My family had an amazing time and we had a very welcoming staff Vitor Who made us feel so welcomed and took care of us amazingly. Wonderful experience will definitely be back !

The service gave from Vitor was outstanding. Sure! I'll be back.

The food was great and super speedy! Our waiter Vitor was great, he added some extra sauce for us to try as we were unsure which to go for and it ended up being our favourite, so glad we trusted him!

We had Vitor as our waiter and was a wonderful experience. Got the combo for 2 option and was a fantastic choice.

Had a really good meal here. There is lots to choose from on the menu, and the staff were really helpful with recommendations. The staff were really friendly and welcoming. The food could have been a bit warmer, it maybe sat on the pass a little too long, but was still delicious. The wagyu beef croquettes in particular. Special mention for Katia and Tango who looked after us.

Yohann, was our dining expert. He was super attentive and found us the perfect drink to accompany our meal that was a creation between our preferences and the menu. Thank you! 🙏🏽

Spécial thanks to Carlos and Ania and Johan - the beardman!

Carlos is friendly and helpful.

Carlos gave amazing service, the food was great and the atmosphere very welcoming!!

All very good, nothing to fault, first time going to this one too!

Carlos was nice. The food was fantastic. Best restaurant in London.

A beautiful place with amazing food! Moreover, Carlos was incredibly kind and attentive throughout the entire dinner, making the experience even more enjoyable.

Food was so delicious. Especially, Carlos was very kind. Thanks for his kindness😆

This is a good spot to come to if, like me, you're in the office till late and need to eat some food before you go home. Saying that, there was very little lobster in the lobster roll I ordered so I did come out of the restaurant still hungry. The roll is largely empty with lobster lined across the top of the roll so you're essentially paying £30 for bread with, at best, two tablespoons of lobster. The chips weren't great, but I still ate them as I was hungry. In a repeat scenario, I might return to Burger & Lobster, but otherwise, it's not really for me.

Carlos was amazing. Couldn't have had better service. Food was lovely too

The staff (Carols) is very warm and helpful. The food is delicious and great.