Burger & Lobster Threadneedle in City of London, Westminster

Absolutely delicious! I have never tried lobster / prawn croquettes before and they were divine! I had the lobster half steamed and half grilled. Highly recommend 😋

The food and service were absolutely amazing. Yohann is the server to have. He made the night. Fantastic customer service.

thanks for Julia and yohana！！really amazing！！have such good time！

Amazing food and service! Thank you Vitor!

Thank you Vitor! Wonderful evening 🙌

Vitor is the best advisor for the food👏🏻👏🏻👏🏻

Had a great lunch - both chicken and beef burgers very juicy and well prepared. Service by Vitor was lovely too - welcoming and made our experience enjoyable. Lots of light and good atmosphere.

Food and service was amazing! All the waiters were attentive and made sure to check up on us throughout our meal. We felt very looked after and are definitely going to come back again!

yohans and the teams are very great

Great dining experience with amazing fresh lobster and awesome customer service by Kiya and Yohann.

Amazing service and lovely staff🫶🏼the food and the ambiance were excellent would highly recommend

A pleasant rediscovery! I returned to Burger & Lobster after a few years and the Lobster roll confirmed itself as the best in town. The sweet potatoes are also excellent. Perfect for lovers of the genre! Fast and friendly service, with prices appropriate to the location. Advised!

Amazing food and service, the smash burger was top tier, and Yohann's service was impeccable - very welcoming and good humour!

Johanes did a great job, food was amazing, so was the beer 👍

Yohaan Another nice meal, not the best table though

A Lovely Evening at Burger & Lobster I had the pleasure of dining at Burger & Lobster last night, and it was truly a delightful experience. From the moment we arrived, we were greeted with a warm and friendly atmosphere that set the tone for the evening. The star of the night was undoubtedly our server, Vitor. He was incredibly attentive throughout our meal, making sure that every detail was taken care of. Vitor went above and beyond to ensure that we had everything we needed, and his recommendations were spot on. As for the food, it was simply outstanding. The lobster was cooked to perfection—succulent, flavorful, and fresh. The burger was equally impressive, juicy and packed with flavor. Both dishes were accompanied by crispy fries and a delicious salad, making for a well-rounded and satisfying meal. Overall, our evening at Burger & Lobster was nothing short of fantastic. The combination of excellent food, a cozy atmosphere, and Vitor's impeccable service made it a night to remember. I would highly recommend this restaurant to anyone looking for a great dining experience. We will definitely be back!

I recently visited Burger and Lobster and had an excellent experience. The food was delicious, but what truly stood out was the exceptional service. I want to give a special shoutout to Sebe and Johann, who went above and beyond to ensure our dining experience was perfect. They were attentive, friendly, and made us feel welcomed from the moment we walked in. Their knowledge of the menu and genuine enthusiasm for their work made our visit memorable. I highly recommend Burger and Lobster, and I look forward to returning soon. Thanks again to Sebe and Johann for making our meal truly enjoyable!

The food was delicious as always, and Vitor was extremely friendly and helpful with our big group dinner!

Lovely meal, great service from Johan and Thomas.

We had a lovely family dinner and Vitor was amazing!

Juju, Carlos and Yohann are really awesome, the lobster roll is amazing as usual

The service was amazing from Carlos and Tomas. They are really helpful and nice kind people definitely a place to come back and the food was amazing and tasty. I totally recommend you to come to this beautiful place full of beauty.

Amazing food and service! Thank you Nayara! Lobster catalan salad is a must!

Our waiter Yohann and the manager Tango, were amazing! As always, I am a regular & everytime I come for an experience it’s better than the last, the food is amazing & the staff are even better! 10/10.

Yohann was amazing, very attentive

Yohann served us. Really good service. Very friendly. Amazing food

Yohann looked after us beautifully, lovely evening.

The food was great and came really fast and is really good value for money. The staff were incredible, all super attentive and friendly. We felt like VIPs.

Yohann was honestly phenomenal, real credit to your resturant and business! The whole staff were fantastic, please give more options for the lobster roll!!

Charming little cafe with a welcoming feel. The staff was attentive, and the sandwich I had was fresh and tasty. A hidden gem!

Carlos was an excellent server.

Carlos has been very helpful and we had an incredible evening! Thank you very much and we will surely repeat again

Great experience with Carlos serving, thank you so much!

Burger and Lobster always has amazing locations and this one is no exception. You get the traditional good food and local beers. What I especially loved here is great, friendly, very welcoming staff. This was a great pleasure. Thank you to them for a nice moment there.

This was great very nice and Carlos our waiter was really kind.

Very good experience. Our waiter Carlos was very friendly.

Wonderful eating experience. Beautiful setting with decedent food. We made the most of the £1 a pop oysters and £6 cocktails. The staff were attentive and chatty.

Johan and Malcolm are lovely great lobster. Often have amazing promotions too.

Thanks for Joan and loly we had a great experience. They let us feel like home!

Great experience at burger and lobster! The staff are attentive and friendly! The manager Vitor went above and beyond to ensure we had a great experience! Also the ‘it’s not a bucket’ is delicious! I will definitely be going back!

Very bad service today. When collecting empty plates the waitress asked me to put shells left on the table (due to nowhere to put them when having a lobster linguine) into an empty plate using my bare hands. Not sure how that works in any restaurant. Don’t think I will return or recommend. Update: Thank you to the BL team for the reply. I appreciate you have taken the time to investigate the matter. Although the empty plate was provided perhaps for good intention, it was provided AFTER the meal was finished. The odd moment was when the waitress was about to clear the table where the shells were placed (as there was no plate provided for that purpose in the first place), the waitress asked me hence the customer to put the shells into the plate before she took the plate away. That was a very odd request from any waiter/waitress to a customer in any restaurant by any standards. I hope this clarifies the situation better and explains the point about customer service rather than merely communication.

Very friendly waiter, I recommend

This place was lovely and the staff were so incredibly nice. Everyone we spoke to was great. Me and my mum loved it here.

Absolutely loved my BUCKET of lobster 🦞 thanks Yohann for.the cocktails BOSH

Came here for the oyster afternoon offer. Unfortunately our oysters were not well shucked: of the dozen we ordered, they all had bits of shell which was not a nice experience. We also found that they weren’t of consistent taste and quality.

A few months ago we visited this branch of Burger and Lobster for the first time to celebrate my partner's birthday with a lunch. The waitress was a very nice lady and took good care of us. HOWEVER, the problem started after the visit. I had a horrible food poisoning which was definitely from the meal! Even my partner felt a bit funny and said he thought the meal smelled a bit funny when we ate it. Of course I reached out to the venue the next day. They asked for more details and claimed that they would investigate further. That was the last time I heard from them. I expected more! Especially having in mind they ruined my partner's birthday!

Honestly the food is nice but not great (how bad can lobster be??). It is expensive tho and discretionary service charge added of 13.5%? Just another tourist trap.

Fantastic food, good atmosphere and Yohann was a delight, would definitely recommend!

Lovely food and Great service by the lovely Yohann. He made the experience memorable for us.

Great food and good atmosphere. Really good service from Yohann who went above and beyond for us. Would definitely recommend this branch.

Great food and amazing service (thanks to Yohann in particular).

A fantastic gastronomic feast...the only rule is to come with an appetite! The prawns, and lobster croquettes, and the waygu beef croquettes are excellent starters, we then opted for the Combo for Two, which is a great way to experience the best they have to offer.... and washed down with very refreshing and tasty cocktails. It was all delicious. It was my first time visiting Burger & Lobster and I left feeling very impressed (and full) The service was excellent. Very friendly and attentive. A beautiful building too. Great venue for couples, groups, or large parties.

Thank you for food, very good and price very acceptable. Service by Carlos excelent, thank you for making our grand kids hapy, excelent atmosphere. Thank you for all, good time in these restaurant, we'll back any time.

First visit to this restaurant and certainly won't be my last. Although the food and cocktails were great what impressed me most was our lovely waitress who recommended that we had our lobsters cooked one half steamed and the other grilled to decide our preference. What a great idea! I thought I would have preferred the grilled but was surprised that the steamed was much more juicy and succulent. Great recommendation! We had a perfect evening in this restaurant, great ambience, service and food. Brilliant!

It was a very good dinner served by Carlos(the best waiter😎), he was telling us all about the food and what one would be the best for us to eat, he said the lobster roll is the signature of the restaurant and it was very delicious as well☺️, he was being very patient and kind to us and we had a lot of food with a decent amount of money😚

Great place to come for birthday lunch with a newborn. Amazing lobster and Carlos the server was very attentive and personable!

Such a lovely afternoon, amazing food and incredible service from the lovely Carolos! Thank you!

The atmosphere is delicious and fun

Very nice and courteous, the service and the foods are both very satisfactory 😌😋🥰! Thanks to Carlos recommendation for the delicious lobsters 🦞, and he is so so full of 😊smile. Highly recommend the lobster 🦞 here and I like the lobster roll so much 🩷🥰😍

Carlos is server❤️ Food is delicious ❤️

CARLOS service was very nice,and we all enjoy the dinner.👍👍👍👍

The food was amazing it’s my first time trying it and Yohann is the best he was so sweet to us and very helpfull

Yohann is amazing 😻 love the food and atmosphere. Best b&l branch

I've only tried the happy hour which I really enjoyed. I went 3 times in 2 weeks lol. £1 oysters and £7 select drinks from 3-6pm you can't beat that. I also enjoy the music and general aesthetic of the restaurant.

Great food! Wonderful service! Our server Carlos helped us a perfect experience.

Carlos was excellent at our service, happy & cheerful. What a guy!

Food and service was excellent, especially from Carlos.Five starts across.

Amazing food, lovely atmosphere and exceptional customer service from Carlos he was absolutely spot on with everything.

Lovely and quiet atmosphere, good service. Came back here to eat their lobster roll and it comes served with chips and lemon butter. It’s so good! I took some friends with me they all loved it. It’s so filling I never get to try their Mac n cheese with lobster.. I guess I will need to go back ! (Little addition for people who prefer to not or cannot drink alcohol, very nice mocktails, good selection this is always a plus for me!)

The food was delicious, the service was spectacular, Carlos served us and made us feel very at home, the experience was 10/10

Carlos is a very best waiter ! The lobster roll was fabulous !

Very happy with the overall experience today. Qualiy of food, service has all been great. Particularly happy with Carlos who is hugely helpful and friendly xx

Carlos is very nice and gave me ice cream👍

The food was great, but I would like to point out that Carlos was amazing, the best service!

Wonderful!! Carlos is very kind

Great food, great staff, enjoyed our time.

A lovely meal with very attentive staff, excellent food.

Absolutely brilliant food, loved the oysters and the lobster sandwich was stunning

Seafood Utopia ! Delicious and fresh food + high quality + Friendly professional staff.

I hope every one will be lucky enough to get served by Carlos. Amazing guy with amazing service

Really good food. Really good service by Carlos

Carlos was a great waiter so attentive and charming. He made us feel very very special

Decent food that came out quickly, they catered for dairy intolerance. Service was an issue. Non-existent in the first part of lunch because it was so busy. Nobody came to take our drink or food order until we flagged them down, items not arriving, items having to be chased. Didn’t get any tools to break the lobster with, had to use hands.

Carlos was amazing, went above and beyond with excellent service :)

Carlos is very nice, clearly explaining of the family menu, and make the kids happy

Carlos was lovely and made sure we had the best experience

A nice dinner with friends. Good food, good people, good vibe. Really enjoyed.

I always come back to this specific burger and lobster. The best service and best oysters in town!

Thank you so much for amazing service men with long beard 🧔😉

Delicious food and excellent service

Best burger I've ever had, service and ambience top notch

When I entered the restaurant, it felt like a fashionable nightclub. The waiter was friendly and pleasant, like a long-time friend. I ordered the lobster set, which was fresh and delicious. When I saw the burgers on other tables, I silently thought that I would come here to eat burgers next time.

Absolutely incredible food and customer service (especially Yohann)!! From the first moment Yohann was incredible. THANKS

Yuhan was super nice, the place was fabulous. Food is delicious Unforgettable experience 👍

Haven't been here in ages but was so worth the visit. Had the limited edition B&L combo with two whole lobsters and 4 jumbo sized prawns and unlimited fries. Delicious! And the holy F sauce was holy as F - soooooo good - the perfect combo of chilli with a hint of sweetness. Also the cocktails were delicious - Pistol Punch is like a smoother and sweeter Caribbean rum punch. A special shout out to the lovely Juju who was our friendly and attentive waiter ❤️

Very tasty food in a cozy restaurant with friendly service. Highly recommended.

I wanted to try both the wagyu and lobster croquettes and they let me have half and half, which was already a plus. They both turned out to be some of the best croquettes I've ever had. The virgin yuzu mojito was so nice, if it wasn't for the price I would've necked a few! I couldn't decide on the dessert so I went with their recommendation and thoroughly enjoyed the creme brulee. Thank you Carlos 😊

We came for lunch and Carlos our waiter was lovely X

Super friendly staff and love the food! Good vibe! Highly recommended!

Our server yohan was amazing. Definitely recommend