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4.6

Based on 4.875 opinions finded in 1 websites

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Nº 650 in 7028 in City of London, Westminster

Nº 1 of 11 Hamburgers in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..cookedmeatoysterspaycaketrufflecroquetteslobsterbunmustgarlicbeautifulrollsaladbutterold
Score
OpinionsNoteGoogle4.8754.6

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I want to thank Ramia for her incredible attention. Her kindness, professionalism and ability to communicate in both English and Spanish made my experience much easier and more enjoyable. and the exquisite food

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Natalia Duarte lasprilla . 2024-12-14

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Very good food and service. The waitress Juju was amazing!

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aanest aanestad . 2024-12-14

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Our waitress, Damini, was fantastic 👏

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Eva Wright . 2024-12-13

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The robster is so fresh. By the way, Damini’s service is so nice.

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Xi Jin . 2024-12-12

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Very recommend and tasty good. DAMINI is a very nice person who provide good service of our lunch.

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李圳之 . 2024-12-12

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Excellent service from Senor Carlos. Will re-visit because of him.

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Jerome Goh . 2024-12-12

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Carlos our waiter was amazing. He was super accommodating and friendly, making our experience that much better. Definitely a place to come back too.

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Evelyn X . 2024-12-12

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Carlos provided an excellent service!! Definitely we will be back!!

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Javier Pezo . 2024-12-12

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Very enjoyable experience and lovey food. Service was really friendly and Carlos was great!

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Emily Ward . 2024-12-10

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Grilled whole lobster was awesome and the service from Damini was nice as well

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KJ Wong . 2024-12-10

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Beautiful birthday celebration for my friend. Service was fabulous especially from Milena who helped us make the perfect cocktail choice. I highly recommended the pistol punch if you like a rum cocktail. Food was delicious the Lobster with garlic butter was perfect. I left completely satisfied with everything this restaurant had to offer which is rare these days. Thanks to all the staff.

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Charlene Boatswain . 2024-12-09

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Amazing service and food was amazing great server damini did a great job would definitely recommend her

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Kelvin Mvundura . 2024-12-09

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Been coming back for their Lobster Roll over and over again🦞 The combination of the soft toasted bread ➕steamed lobster➕ loads of garlic butter sauce is simply perfect. Their price has gone up quite a lot over the years, but still can’t help going back for the Lobster Roll once in a while

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Barilly Li . 2024-12-09

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Absolutely beautiful food. Amazing waiting staff!!! The two lady managers on that evening (I should have taken their names) not very courteous. Unfortunately, their behaviour was quite hostile and quite sad to see. It put a small damper on the evening, but we're a happy bunch, so we didn't let it spoil our evening!!!

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Celeste Lewis . 2024-12-09

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It is not a fast food restaurant, even if the signs indicate this, the food is of quality and of course the prices rise, the hamburger is one of the best, I have tried almost all of them in London... but you must be aware that at least €30 for a classic hamburger it takes between tax and change

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Bruno Giuseppe Albano . 2024-12-09

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Absolutely amazing experience. The food and service is out of this world❤️❤️

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Stacy Hoka . 2024-12-09

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Great experience!! Big shoutout to Yohan and Hazel! 10/10 service

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Gigi Crump Tannett . 2024-12-08

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We booked a table for our anniversary at 7:45, arrived 5 minutes early and were told to wait for 5 minutes or so at the bar for our table, along with many other couples. 30 minutes later and we and many others still were not seated. Left and ate elsewhere.

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Matt Stump . 2024-12-06

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Great service. Damini was very professional and quick.

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Timoteo Di Iulio . 2024-12-06

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Great service. We went here for our anniversary. Really good food and service. Damini served us our meal and she was amazing.

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Mrudula P . 2024-12-06

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Fantastic meal and service from Damini! My son absolutely loved the burger - gave it 10/10

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Linda Marfitt . 2024-12-06

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We just had my birthday celebration here tonight. The dishes looked and tasted so good. The lobster roll is a must-to-try one. We are served by Carlos who makes our dining experience even happier. He is responsive, takes very nice pic for us and very sincere. I must be back again 👍🏻 Thank you Carlos

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Flora Fung . 2024-12-06

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Excellent service by Julia! Fantastic presentations of our meals. So happy we are here.

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Caroline Villanueva . 2024-12-06

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Damini was amazing , she has great sense of humour which is great for this industry. Service is fast and food is great ! Thank you very much for this experience

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Tatiana Chirkina . 2024-12-05

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Really good food. Really good drinks and top service from Milena. Will be returning A* service

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Nicholas Scott . 2024-12-05

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Had a fantastic meal at Burger and Lobster for our Anniversary! Carlos looked after us so well - he provided hot towels when I was feeling greasy and took care to ask us why we were there, and even sorted us a free sharing pudding to celebrate! We’ll be back for the next big occasion, and hope to see the lovely Carlos again!

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Laura Belt . 2024-12-02

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We come here quite a bit. We always have a good time. Food is always great. Specially to Fabiola, yaz and Hazel on this occasion. We missed Johan this time but he is always the best host too!

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KayM Sovia . 2024-12-02

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First time dinning here but we had an amazing time. Carlos our waiter was very nice, friendly and really helpful with the menu. 10/10 I'd recommend this place for the service, ambiance and very good food, especially if you're a fan of lobster.

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Cristina Bodolan . 2024-12-02

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Had a beautiful lunch here today. We had discovered the restaurant online and booked the table for our upcoming trip to London. It had such a great vibe, beautiful decor and wonderful staff. We were served by the lovely Hazel who looked after us so well. Everything was just perfect and we had the best time - we'll definitely be back!

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Saskia Broom . 2024-12-02

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We had 2 meals here in four days !!!! We really enjoyed it and definitely recommend everyone to come!!! We will come back next year for sure❤️❤️❤️

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陳陳宛鈺 . 2024-11-30

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Excellent food and Excellent service… A must try if you are in London.

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Felipe Restrepo . 2024-11-29

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Lovely experience! Amazing food, and a cute treat from B&G bringing a mini dessert for my boyfriends birthday! Nayara made it a super comfortable and enjoyable evening for us, 1000% recommend x

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Iara Marissa . 2024-11-29

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First time at this venue, but it's a great spot if you're in the City. Had the Lobster/Burger combo. Nothing left on the plate!

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Giles Jackson . 2024-11-29

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This is my favourite B&L! The restaurant is a lovely venue. Big. Spacious so you don’t feel squashed like a lot of places in the City. Carlos was our waiter. Fantastic service without being overbearing. Keep up the good work and will see you again soon!

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Anjalee Jilka . 2024-11-28

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Damini was our server and she was so lovely. Me and my friend came to celebrate thanksgiving and she made our day very special!!!!

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Sunshine Sung . 2024-11-28

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Carlos is amazing! Not only we had great food, we also had a great experience because of Carlos.

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Xinchen Li . 2024-11-28

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Amazing food with a very disappointing mint tea which was just hot water and few leaves which have barely any taste

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Elena K . 2024-11-28

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Awful food and poor / rude service. Scallops weren’t even cooked, it was like eating jelly Lobster was extremely tough and absolutely stunk of fish. Anyone who has eaten fresh lobster knows that it isn’t like this. However when we pointed out the issues, we were greeted with rude responses such as “it’s lobster, it’s going to be fishy, what do you expect?” We refunded most of our food and left promptly. Don’t bother coming here, unless you want food poisoning

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Mason Felton . 2024-11-27

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The lobster served here is one of the best ones I ever had in my life, I highly recommend

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Jhon Quitian . 2024-11-25

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Came here with a newborn and they couldn’t have been more accommodating! Carlos was amazing made the whole meal a pleasure.

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Hope Armstrong . 2024-11-22

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Carlos was a great waiter, really made the experience extra special

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Christine Wilbur . 2024-11-22

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Carlos was great. We had our 2 week old baby with us and they were all very accommodating. But again thanks to Carlos 👍🏻👍🏻

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Billy Barwise . 2024-11-22

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It’s was a pleasant meal, good ambience & decent service.

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Mahwish Jamal . 2024-11-21

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Nice work, Hazel! Really like this restaurant

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Luo Moyi . 2024-11-19

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2nd time around, excellent food, fantastic cocktails and Yohann is the BEST!! Merci beaucoup! 😉🌼🌸🌺

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Eva-Maria Pach . 2024-11-16

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Great atmosphere, delicious food and outstanding service by Vitor

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Leon Rieber . 2024-11-15

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Great experience. Food and drinks were tasty. Highly recommend trying the new Christmas fountain offer. Yohann, Kyra and Julia were amazing servers! They made our experience a pleasure

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Courts O . 2024-11-13

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Fab service from Yohann, Kyia, Julia, and Yaz. Very attentive and fab food. Would definitely go back! Thanks

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max osei . 2024-11-13

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The service was amazing. Yohann was very nice and he helped us a lot about our choices. Would definitely come again!!

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DİDE Karakoç . 2024-11-13

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Nice food and reasonable price! Yehann is amazing!

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Tao . 2024-11-12

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Lovely restaurant, enjoyed the lobster croquettes and the lobster main course. Great atmosphere perfect for a group of friends. Excellent two and three course meal deals available.

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Aisha M . 2024-11-11

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Katia was fantastic, attentive, funny and made our great meal even better, love this place will come back x

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Olly Allport . 2024-11-09

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had a fantastic experience at Lobster & Burger! Yohann provided outstanding service—he was attentive, friendly, and made sure everything was perfect. The food was equally impressive; both the lobster and burger were cooked to perfection, full of flavor, and beautifully presented. I highly recommend this place for anyone looking for excellent food and service. Can’t wait to return!” This review highlights both the food and Yohann’s excellent service, making it a balanced and appreciative recommendation

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David Tse . 2024-11-08

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Damini, incredible service. Best service I have had after eating here for 10 years.

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Kane Tasker . 2024-11-08

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Yohann and the team were fantastic. Great customer service. Would definitely go again.

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Nathan Harris . 2024-11-08

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The ambiance nice, food is nice and Vitor is perfect

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Cecilia Z (Sia) . 2024-11-06

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Great food, really nice environment, Vitou our server was very polite

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Scott Payne . 2024-11-06

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Lovely food and loved the £25 deal! Vitor is the best <3

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Molly Traynor . 2024-11-06

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Good service provided by Damini

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Yuting Jiang . 2024-11-05

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Yohann was superb. A real host, he made our night sensational! Thank you so much! We will definitely be back again 🦞

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Gemma Mancinelli . 2024-11-03

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Every thing is perfect 😍😍👌🏽 And a big thank you to Yohann

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farah bardisi . 2024-11-03

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Fantastic, the food was delicious!

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Mostafa Aziz . 2024-11-02

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Great time wonderful food nice service and Carlos was amazing

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ASG H . 2024-11-01

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Amazing food, drinks and location. Would definitely recommend! Go for the dish with lobster and burger combined.

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Anne Julie Matveyev . 2024-11-01

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Had a fantastic experience at Burger & Lobster on Threadneedle St! I arrived with my son and his friend, and we were on a tight schedule. From the moment we walked in, Carlos greeted us with such warmth and a big smile. I mentioned we only had 30 minutes and were quite hungry, and he reassured us they’d make it happen. True to his word, the team looked after us wonderfully, and our food arrived in no time. We were able to enjoy a delicious meal and still make it to our next stop on time. Huge thanks to Carlos and the amazing staff – outstanding service and food!

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Ramona B . 2024-11-01

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The food and service were really good but definitely felt packed in - wasn’t impressed with hardly any breathing space. The other odd thing is they’ve started putting some charity on the bills - I don’t think anyone is going to deny that charity is a good thing, but it doesn’t seem quite right to me to be silently slipping it onto people’s bills.

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Daniel Macfie . 2024-10-31

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Hi 5 Fabiola, eisai poli omorfi!!

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Eric O'Hare . 2024-10-31

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45 mins waiting time just to serve us our pretty standard order, 20 mins afterwards to get the bill sorted, wrongly ordered offered multiple times, no lobster cracker provided despite having requested 3 times, an insane experience, an utter waste of time overall!

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Sara . 2024-10-31

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Many thanks for everything Vitor ☺️

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Burcu Karakurt . 2024-10-30

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all perfect , stuff friendly , food special thank to Mr Carlos and the manager.

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Alaa Aly . 2024-10-29

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We got the platter for 2 and 2 lobsters. The food was amazing and the staff were so attentive, helping us crack the lobster since we struggled initially.

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Arya Thube . 2024-10-29

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Carlos was very nice guy and service excellent night to me

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jacky1022 . 2024-10-28

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Damini was great today. We had an amazing service accompanied by amazing food.

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Katherine Ajila . 2024-10-28

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Amazing place! Food and atmosphere are outstanding, the service from Johan and Julia was great. One if the best spots in London, come and you won’t be disappointed

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Ramon Sierra . 2024-10-27

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Really good atmosphere and waiters, friendly, and even sang happy birthday song!!

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rich guo . 2024-10-27

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Excellent service and good. Fully recommended. Muchas gracias, Yohan and Julia!

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RMS Building Envelope Consultants LLC . 2024-10-27

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This is our first time be here. Good service, thank you❤️Yohann、Kata、Julia

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Lin Emma . 2024-10-27

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Love this place. Lovely food, lovely atmosphere. Definitely recommend 😍 x

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Ellie-May James . 2024-10-26

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Carlos the puto, I love a great guy, very good service.

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pablo salas . 2024-10-26

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Yohann gave us the best dining service as he was very attentive and made sure we were prioritised would really recommend this branch.

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Cheydna Bernardo . 2024-10-25

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Yohann provided exceptional customer service – he was charismatic, funny, and incredibly sweet. My friends and I had a fantastic time, and we’re grateful for the wonderful service. Thank you, Yohann!

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Fumi . 2024-10-25

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We had a fabulous time at Burger & Lobster. Our waiter Yas was fantastic too, friendly, great chat and very professional. Thanks for making our experience so good!

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Andrea Ögludóttir . 2024-10-25

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My partner and I are on our honeymoon in the UK, and this meal was the perfect way to wrap up our trip. I work in the hospitality industry myself in Melbourne , so I really appreciate when service goes above and beyond—and that’s exactly what happened here. The food was fantastic too , and we’ll definitely be back on future visits with families and friends .

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Michael . 2024-10-24

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Everything were amazing!!!! My kids love the foods very much!!

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Jim Lin . 2024-10-24

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Amazing early dinner at Buger and lobster. Sadly this store doesnt have the 1£per oyster anymore. The service is by far the best I had in all B&L restaurants(Credit to Carlos he’s the best!)

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jacky li . 2024-10-23

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We had a great evening and service from our waiter, Carlos, was impeccable

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Anna Simons . 2024-10-23

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The lobster roll was really tasty, service was nice. Above all, for the place that looks quite fancy like this restaurant, the prices are reasonable. I’ll definitely go back for more.

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Pitchaya Siri . 2024-10-23

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We ordered the lobster roll which was delicious and the service was great, Carlos served us very kindly.

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Miriam Sollars . 2024-10-22

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Food was great, and the waiter Carlos was super nice!

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Lorenzo . 2024-10-22

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Thank you Damini for your great service! Thank you to the kitchen for accommodating my dietary restriction. Highly recommend this place.

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Christian Briceno . 2024-10-22

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Wonderful meal in a beautiful place. Yohann was fantastic and gave the best pre dinner cocktail recommendations.👍🏻 We will definitely come back next time we are in London.😊

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Sinead OConnor . 2024-10-20

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Fantastic food married to fantastic service. Very pleasant experience overall!

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Igor Karpov . 2024-10-20

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This is my go to place for business meetings. Great food. Great atmosphere. Great interior. Highly recommend.

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Catrina Knight . 2024-10-20

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My first experience and it was awesome . Food was good and the atmosphere

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JunTine Vlogs . 2024-10-20

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Beautiful ambience. Great customer service Very chilled place.... you might forget that you need to go home ..😀😀😀. Good food and cocktails. I'll visit again.

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F F . 2024-10-19

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Tremendous food, service and atmosphere, well worth a visit!.... We can recommend the Burgers AND the Lobster!. Yohann's service was exemplary.

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S Jackson . 2024-10-16

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A superb lunch at Burger & Lobster Threadneedle St, London. Vitor was the perfect host & we would gladly return.

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Naomi Osborne . 2024-10-16

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Had a very good lunch there - thanks to Yohann!! Will probably come back (soon!)

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Jessie Rakotoarinosy . 2024-10-15

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Amazing service, thank you so much to the staff!

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Anisa piliqi . 2024-10-14

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Food , atmosphere and service was incredible will be returning again thank you !!!

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Leena Gogaj . 2024-10-14

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