Based on 7.388 opinions finded in 5 websites
Based on 7.388 opinions finded in 5 websites
Opinions
Blah food. Blah wine. Great view.
Kelly Pratt . 2024-11-10
MORE AT Google
Visited to set the mood with my daughter. Slice a steak while enjoying the night view of Tower Bridge. But the cost is £128.26 for one meal for two. Moreover, people are jogging in the future. I thought only restaurant guests could see the night view... The cocktail I ordered to set the mood was too strong for my taste... Still, I was intoxicated by the night view and atmosphere~
라후파 . 2024-11-04
MORE AT Google
First time trying hanger steak, a nice cut. The restaurant inside was bigger than expected. Friendly staff.
J Mc . 2024-11-03
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The most underwhelming and overpriced steak I’ve had. Tourist trap. I’m a local and was hoping for something authentic
Carolina Stigliano . 2024-11-01
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Kaissa offered an incredible service and was patient with waiting for our order. She even surprised us with an engagement cake!
Celeste Brown . 2024-10-31
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We had an amazing experience dining at this restaurant with a breathtaking view of the London Tower Bridge. The atmosphere was truly unique, blending elegance with the perfect backdrop of one of London’s most iconic sights. I highly recommend the sirloin with potatoes—it was cooked to perfection and incredibly flavorful. The staff were also wonderful, adding to the warm and inviting ambiance with their friendliness and attentiveness. It was an unforgettable meal, and I’ll definitely be back!
Dimitris . 2024-10-31
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Kaissa was amazing. Great food and experience.
David Emoot . 2024-10-30
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We were a little unsure about visiting Butlers Wharf Chophouse after reading some negative reviews recently. Nevertheless, we decided to do it because we celebrated our anniversary there almost 25 years ago - and I can only say: it was the right choice! From the start we were greeted very warmly and were allowed to choose a table. The service was consistently attentive and warm. Our waiter promptly brought us a bottle of water and two aperitifs, which promised to be a good start. Our starters, the longhorn beef tartare and the St. scallops on celery purée, were excellently prepared and beautifully presented. For the main course we chose the burger and the beef fillet with garlic mushrooms, both very tasty and cooked to perfection. A little surprise followed when we were served a tart as the house's anniversary greeting - a really nice gesture. The evening was pleasant throughout and we felt well looked after. A little research revealed that there has been a recent management change and prices have increased a bit, which probably explains some of the recent negative reviews. For us, however, the evening was a successful return to this special place. The only point of criticism: the prices for aperitifs and cocktails were a bit high. Nevertheless, we would love to come back!
BC Mueller . 2024-10-23
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It's the first time I visit the restaurant and we loved the attention, the food, very nice view, the guys who served us very friendly. I’d love to go back again
Fernanda . 2024-10-15
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The service was excellent. The service was also excellent.
Geri . 2024-10-13
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Very disappointing! Very bad Sunday roast, 2 thin slices of cheap vacuum packed beef, dry Yorkshire, not enough gravy, horseradish sauce came after I had finished and I had to ask for it. Scarce veg, very poor. Puddings very poor, had better from Tesco, probably where it’s come from. All in all inadequate. I know it’s a chain and it shows. Small portions and bad quality. I used to go years back when it was Conran run and different class. Don’t waste your money.
Karen Barrett . 2024-10-13
MORE AT Google
Overall very good experience. Only criticism, our table was right by one of the side doors which staff kept using to go outside. This made the area uncomfortable with the draft coming in so this spoilt it a little for us. In the end we had to ask them to keep it locked.
Angela . 2024-10-13
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Was amazing thanks a lot , for having us . Will be back
Arianna . 2024-10-13
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For over 20 years, it’s been outstanding in terms of food quality and service; I have overseas friends who request the Chophouse for their first British meal. The last twice we’ve been is best described as pub grub with a nice view and poor service.
Hilary . 2024-10-12
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We had an excellent meal. The food and wine was delicious. My only point of feedback is that it seemed very busy for the number of staff serving so we did have to wait quite a while at points throughout the meal, however the staff were lovely and helpful.
Ellie . 2024-10-11
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If you like paying extortionate prices, for basic, badly cooked food & poor waiter service, then this is the eating place for you. I wouldn’t even call it a restaurant !!! Will never be back.
Gary Mitchell . 2024-10-08
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Very good food and service. Lovely views over the Thames! Family friendly.
tracey . 2024-10-06
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Lovely views. Very quite, nice looking resturant. Lovely little waitress. We’re very unimpressed with Sunday Lunch! 2 very small pieces of beef 4 very small roast potatoes 1 carrot 2very small pieces of broccoli a teaspoons on gravy a teaspoon of spinach an fair sized Yorkshire pudding only half full plate. Really! I just finish my chemo and was celebrating with a nice Sunday roast as had no appetite for months! Left feeling a bit cheated and still hungry. £30.00 for a child’s sized meal which was a little on the cold side as well. Never again shame as a lovely view just a little more care and a few more vegetables and hot would have made all the difference. We didn’t complain as still looking poorly and don’t like drawing attention to my condition . I will go to Kod next time that is so much better even get seconds there.
Colin . 2024-10-06
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We are placed at the very end table Outdoor which doesn’t have a good lighting at night as in literally you cannot see your food properly unlike other tables outdoor. We arrived and accommodated smoothly at 17:30 and finished by 19:30 which is already dark but we enjoyed the view of the Thames River and Tower Bridge on day and night time which opens and closes when a ferry needs to pass through. The Porter house was nice and the sided dishes are delicious. Everything else is good and recommended.
Andrian Bea . 2024-10-05
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If you like meat you’re in the right place! Scallops also delicious.
Chris . 2024-10-05
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A wonderful experience. Dinner on the Thames at sundown with a beautiful view of the tower bridge. Filet mignon was exceptional.
Tim . 2024-10-03
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Lovely fries for my son, lovely light but filling fish and chips for my mum and I. Gorgeous view and fantastic attentive waiter. We visit here often as we can.
Heidi . 2024-10-03
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Restaurant located in front of the bridge, stunning view, especially at night. Food was average, prices in line for the location. Staff was kind but it took ages to get the food
Serena Marchionni . 2024-10-03
MORE AT Google
Great location on the River. Monday was a quiet night, so plenty of choices of table inside or out. Service was excellent. Food from the 2/3 course set menu was very tasty and well priced. Wine was very good. Thank you. We shall return.
David . 2024-09-30
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Excellent service, fantastic food and wine selection. Perfect for the group of 12 celebrating a dear colleagues retirement from our team.
Grahame . 2024-09-30
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Been many times , everything is always the best , food was fantastic and staff are always friendly and helpful
ian . 2024-09-29
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food and service were both great, sat outside with heated tables
. 2024-09-28
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The food is good. the sittingbarea is not prepared for large group. the service is slow but tge recoverd at the end by asking the whole staff including receptionist to serve us. It is good yo do but this shows that it is understaffed. The steak was very good, the mushroum wad over cooked, the triple cooked potato wad nice. They have beer 0% Alcohol which is nice. Tge staff are friendly and do everthing to help. The view is very good.
Elsayed Mahmoud . 2024-09-28
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Amazing restaurant with the best view of Tower Bridge. Great and fast service The RibEye stake £42 was very juicy and delicious But very pricey, the lamb chops were great £29 The skinny fries were nice Pricey but worth a visit for the great food and the breath taking view A fabulous steak restaurant overlooking Tower Bridge. Its prices are high, but it is worth a visit
Meshaal S . 2024-09-25
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Staff were great - moved our table outside as it was such a nice day, were attentive and super personable, food was great, wine and cocktails were fab and they even sang Happy Birthday to my daughter who was 18 today. Ahhhh, you guys! 10/10 and then some!
GeoffB . 2024-09-22
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Nice location. Great menu, but unfortunately steak wasn’t cooked to specification. Service was attentive and professional.
Ali Graham . 2024-09-22
MORE AT Google
Quite disappointed with the restaurant, brought out my food 10 mins later than who I was accompanied by and the burger was pretty tasteless, think we should’ve been offered a discount or a complimentary drink after as my partner kindly waited for mine to arrive and by the time it did it was cold
Verity Grist . 2024-09-19
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To Whom It May Concern, I am writing to follow up on my recent complaint regarding my deeply unsatisfactory dining experience at your establishment. While I appreciate the partial refund I received for the frozen sea bass and the prawn cocktail, upon further reflection, I believe a full refund is warranted. The entire meal was compromised due to the initial error of serving uncooked fish, and the subsequent handling of the situation was far from satisfactory. To reiterate the key points: My "cooked" sea bass was, in fact, frozen solid. The replacement prawn cocktail took an unreasonable amount of time to arrive, and was itself meager and disappointing. I was charged for mange tout that was inedible due to its contact with the frozen fish. I am now suffering from food poisoning as a direct result of consuming the frozen fish. The entire experience was not only appalling but also resulted in physical illness. I believe that a full refund, along with compensation for the distress and inconvenience I have endured, is the only appropriate resolution. I request your reconsideration of this matter and await your prompt response. Sincerely,
Beccy West . 2024-09-17
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Sunday Lunch booking, Only Roast Chicken left at 2pm, So we had to opt for that, arrived on cold plates, vegetables barley warm anyway, and thimble of gravy. Hardly worth the money . starters and desserts were ok, nothing special. Service was attentive without being invasive, although it wouldn't hurt the waiting staff to smile and engage rather than the sour faces as if they are doing you a great service.
adrian moore . 2024-09-17
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Beautiful location, excellent and friendly service by our server, over priced food and unfortunate bout of food poisoning. When we arrived, we were told to go to reception to then be seated. By the entrance, was a till area which looked like a host point so we stood there for 5 mins with no one directing us to the actual reception which was tucked around the corner (until we enquired at the bar). We requested a table outside and our server was very accommodating; offering us blankets, finding out any information we requested about the wine available, altering a meal to suit my dad’s carnivore/keto dietary preference. No faults there! I had: steak tartare and sausage roll. My dad had: steak tartare and beef burger. Steak tartare wasn’t the nicest I’ve had, but nonetheless I did finish it off! We both said the texture was a bit slimier than we have had before, but we just put it down to our own personal preference. I would have preferred more seasonings, we both said we would have liked a bigger egg yolk. The pork belly? sausage roll was very lack lustre, very small (but this was in the small bites section so understandable), no different in taste than a standard supermarket sausage roll with a blob of apple sauce on the side. Nothing special about the apple sauce, again was just the stuff you get off the shelves, didn’t really enjoy it as a combination. Dad’s beef burger was great, he loved that it was grass fed beef and as requested he didn’t have the bun or sauce so he was happy and I had his chips so I was happy too! We dined on Thursday evening, and by Saturday we both were suffering from diarrhoea, stomach pains, 1 or 2 sleepless, very feverish nights and nausea. I had to miss a days work as a result. The only thing we both ate was the tartare so it must of been that dish. It’s a real shame as this was a birthday treat! We’re from down the road in Brighton so don’t frequent London very regularly, but I think I’ll avoid this place going forward.
Becca . 2024-09-17
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This New Yorker was very impressed with the Butlers Wharf. It was probably one of the most romantic dates my partner & I had in a while. Sitting outside admiring tower bridge and the sunset. Our waiter was incredible. Offered great suggestions & even offered to take a photo because of the nice sunset views we would get. Food was good. Overall no complaints. We came on a Monday evening which was perfect because it wasn’t overwhelming crowded. Highly recommend & will return on my next visit to London.
. 2024-09-16
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Amazing time, great food, great service, especially to Carmine. Will be back.
Johanna . 2024-09-16
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Not great. Location is lovely but the menu was limited, overpriced and the portions were small. One to avoid
Esther . 2024-09-14
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Terrific- best burger was very juicy. No need for ketchup.
Seth Eisinger . 2024-09-07
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Absolutely amazing spot on the south bank with great views of the Thames & tower bridge, perfect spot to sit in the summer sun, highly recommend the ribeye steak.
Duncan . 2024-09-05
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Avoid this restaurant so many things wrong read on if you need more information Starters oyster wer the smallest recorded in the Guinness Book of Records same as the scallops The mains two guest were give a mushroom pie ? When they ordered cheese and leek (neither could eat there meals mash request fell on deaf ears as the roast potatoes probably produced early in the day cracking on roast pork was jut fat the batter on the haddock was soggy as a dish cloth When it came to the dessert deliciousness DOES NOT COME INTO the thought a total load of mush served as Eton mess The whole experience was a very expensive £500plus experience
Keith . 2024-09-01
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Had a lovely meal outside, overlooked by wonderful Tower Bridge. Great service too
Steve . 2024-08-31
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The place is absolutely fantastic. And what a great experience! What else to expect from a person like Carmine, the most charming and helpful of waiters. But oh gosh, the food! I've been raving about it to anyone who wanted to listen for the past 2 weeks. 10/10!
Agata Nowaczyk . 2024-08-30
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We celebrated our engagement day with friends and family here! We had the time of our lives! thank you Galya and her entire team from the bottom of my hearts You guys were absolutely amazing and incredible!!! Thank you soooo much for looking after us yesterday the entire day! We had an incredible time!! Huge shout out to Ed, Prashant, I forgot the sweet girl’s name who looked after our table during lunch time but her as well!! You all are now a part of the family!! Thank you again!
Dilshad Hansotia . 2024-08-30
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Perfect steaks. Helpful and friendly staff. Will definitely be returning
Jordan Marks . 2024-08-30
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Awful experiences - avoid unless you enjoy paying over the odds for poor food and shocking service. The Manager is probably one of rudest individuals I’ve ever had the misfortune of encountering in all my years of dinning out.
philip . 2024-08-30
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The pork and lamb chops were nicely cooked. Very tasty. Pie was chicken and mushroom when it advertised chicken and leek so please check if this bothers you. Portion sizes are small so if you have a big appetite you might need a McDs after! Sausage roll snacks were delicious but you’re paying £2 per slither… Seats needed a cushion, several of our diners were uncomfortable. Waitress was lovely and attentive. We’re glad we went bit it was pricey.
Antoinette . 2024-08-30
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While our meals that were delivered were cooked to our satisfaction and delicious, the wait staff was apparently overwhelmed and could not provide the service that would be expected for the cost of the meals. I requested one of the sauces to complement my steak which did not show. I asked if they could provide some grilled onions which were not on the menu. She said she would check. When they didn'tshow up with the meal was the only response I received (The food was delivered by another staff member). I ordered ice cream and sorbet for dessert. When it was delivered the staff member looked at the bowl, hesitated and then prvided a bowl of white soup. Apparently it sat on a counter for quite a while before delivery. If they could add more staff or possibly become more organized , it could become a great place. Would not go bac.
Bruce . 2024-08-28
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Excellent food and view! We sat on their patio where we had a beautiful view of London bridge on the river Thames. We were lucky and saw the drawbridge open several times while we ate. It was a great walk along the river to get there as well
Ali Eid . 2024-08-27
MORE AT Google
Really lacklustre on all levels. Very disappointing as we have been before for family events. Food really wasn't brilliant, dull, for example chicken pie had very scarce filling. Staff were pleasant and reasonably attentive but inexperienced and had little knowledge of menu, didn't seem interested in finding out more either. Sad to say that we won't be returning:-(
NICOLA . 2024-08-27
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Pretty restaurant on the River with fairly good food. Unfortunately, we had a waiter who clearly took advantage of tourists as we were overcharged for the entire meal. Smarmy French guy who apparently doesn't like visitors. Make sure to check your bill carefully if you dine here.
Mary Beth . 2024-08-26
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I booked this place to celebrate my best friend's birthday after seeing this on instagram. It was less crowded but the crew didn't bother to welcome us. Had to go to one after one to get to our table. We went on a Sunday but Sunday roast was unavailable on the menu, instead we ordered a sirloin which cost 39£ which came with nothing along with the dish. Had to order a tiny portion of sauce cups for 3£ each not worth the money at all. Had to wait longer until somebody serves water after the meal. We chose this place just for the view. If someone concerns about the quality of service and taste of food, this is not the place
Chemila . 2024-08-25
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Expensive but delicious food, meat that melts in your mouth, excellent side dishes of all kinds. And above all, the only bathroom in all of London that has paper to clean your hands instead of extractors. For this reason alone it is worth all 5
Giuseppe Quaranta . 2024-08-25
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Amazing food, view and the service was impeccable
EMILY Young . 2024-08-22
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It’s such an excellent location. Our table was perfect with a fantastic view. Great steaks and a good Pinot Noir. Really happy with the whole experience.
Marion . 2024-08-22
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Great location, beautifully cooked steak and lovely wine/wine list. Only complaint is the size of the sides & sauces. Ridiculously small portion sizes.
Chris . 2024-08-20
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A really good and nice restaurant. We had fish and chips and loved how good it was. We also had a place in the “guest garden” with a breathtaking view of Tower Bridge.
Oguzhan Kapar . 2024-08-20
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nice food and staff are very accommodating and the view is fantastic
. 2024-08-18
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Wonderful dinner overlooking the Tower Bridge. Just beautiful. Perfect table outside and impeccable service.
. 2024-08-18
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The location and view of Tower Bridge is beautiful. The Sunday roast was tasty but the portion size was small especially after asking the waitress if we need extra sides we were promised the roast is a lot of food - its not. If you don't eat alot you'd be fine I guess but for the price they could give more food. Also, when asking for extra gravy as they only give you a tiny ladle, they brought another tiny ladle which was ok but then we got the bill and there was a £3.75 charge for the extra gravy! I complained and they took it off the bill. Its not alot of money but its the principle. In conclusion go there for the view or just go to a decent pub for a Roast.
LEE . 2024-08-18
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Went there on a Sunday for their Sunday roast. The chicken was very good, even too much, the girls left some over. The beef was too little and sliced too thin for my tastes. Service was very good. I find the compulsory tip of 13,5% really too much, and the meal overall pricey for what we got. Maybe we are not tuned in on London prices but for 4 mains, 1 and a half pint of Guinness, 2 sweets, 200£ sounded a great deal of money.
Stefano . 2024-08-18
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Was very excited to visit this restaurant today. Attended with family, spent over £600 - which is fine IF food was good. Cheese board - absolutely joke, literally 3 different slice of cheese, 4 crackers, 4 grapes and some kind of chutney sauce. Said it was good for sharing for 4 people... Honestly did they think we came to ration? Starter oysters, scallops okay - not bad, but nothing to boast about. Main was the real big disappointment... This is a chop house - so steak etc is their main selling point so you expect them to get this bit down like perfect or at least close to it - requested medium rare, got rare - as Gordan says "it's *censore" moo'ing! Sent this back, looked honestly like crap when it came back out. Beef not seasoned, the sauce was SO bland, butter garlic sauce - where was the taste of garlic? why was the sauce SO thick? literally it looked and taste like they bought unsalted butter mixed it in some green herb. I was buttering my steak. Mind you, spending over £120 on just steak! At least put some seasoning! Waiting time between meals were bad, 30-45mins wait. Literally starving by the time each meal came. Portion size - small, after spending over £600, most of us were still hungry... We were there for 3hrs. Each time we had to call the waiter to come over so we can be "served". Not once did they come to ask if we needed to order drinks or food etc. Starters were okay, sides were actually decent - peas, mash, chips, caeser salad, we enjoyed dessert sticky pudding and really liked the view of tower bridge. You bet we will never be returning there again. We did not complain - as discount isn't what we care for and don't expect a free meal. However, paying full price and getting this kind of standard, definitely deserve a not so great review. Don't trust instagram, looks are definitely deceiving.
MsBubbleTea . 2024-08-18
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The tomahawk steak was delicious. The scallops and oysters we had for starters were also very nice
Amelia C . 2024-08-18
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Great food with an unbelievable view!
Adam Partridge . 2024-08-17
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Amazing restaurant, with amazing views of tower bridge. Perfect spot to celebrate our anniversary
Donna . 2024-08-17
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Unfortunately this once iconic restaurant in one of the most beautiful spots in London has gone downhill. The restaurant decor is in need of some renovation. The foyer where you were greeted is void of any life. The service was terrible. We ordered a glass of Prosecco and it took over 15 minutes to arrive. The toilets were tired looking. The extra chairs and tables stuck in a bit at the back looked unkempt. The renowned fish and chips were still nice, but not like they used to be. Unfortunately we had to return a pork chop as it was really underdone. It lacked atmosphere and the whole experience was disappointing. What a shame.
Emma . 2024-08-17
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Too hot for a summer evening and no air conditioning… Food was ok as service but nothing particularly impressive for the price paid. Dont think worth the price/quality.
Fernando . 2024-08-16
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Mangiato molto bene, davanti ad una vista stupenda. Un po’ costoso
Mara . 2024-08-15
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Very enjoyable and great food with stunning views
Nick . 2024-08-14
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Very enjoyable dining experience with good food, great service and a fantastic view of the River Thames. It was a great venue for a 50 year reunion of law school friends. Thoroughly recommend this restaurant.
Paul . 2024-08-13
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Just ok . Nothing special about it . Food was average .
Lisa . 2024-08-13
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Disappointing start, as we’d booked a table outside for 5 people, but were shown to a table for 4 people. The host suggested that an extra chair be placed at the end of the table, and when we said this would not be acceptable, the host was not very helpful. After some discussion and fuss, it was agreed an additional table be added. Perfect setting with view of Tower Bridge, but the food was average and overpriced. Service was also average, and not worth the 13.5% service charge that is automatically added to the bill.
Richard H . 2024-08-12
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A favourite venue but disappointing this time with the miserly portion of mixed vegetables and only 3 small roast potatoes.
Philpotts24 . 2024-08-11
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Disappointing start, as we’d booked a table outside for 5 people, but were shown to a table for 4 people. The host suggested that an extra chair be placed at the end of the table, and when we said this would not be acceptable, the host was not very helpful. After some discussion and fuss, it was agreed an additional table be added. Perfect setting with view of Tower Bridge, but the food was average and overpriced. Service was also average, and not worth the 13.5% service charge that is automatically added to the bill.
KentishO . 2024-08-11
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When our food arrives we had no plates, they eventually came. When they did, we realised the chateaubriand we ordered as medium rare was actually rare. Our waiter kindly took it back no issue. When it came back, it was as if the meat was put back on the grill but only one side. It was still rare. We ate around it as we were with our baby and knew we couldn’t wait too much longer before she became fussy. When the waiter came to clear the table, I told him to be careful the meat didn’t kick him as it has several lives-cooked twice and still alive. He acknowledged not right and brought the bill. Then the manager came by and said she was sorry for our experience and that she would take x% off the bill. We thought she said 50% but it was 15%. When she brought the bill back I commented and she said that was all she was authorised to do. This was a nice gesture but when you eat 15% of a £77 steak it’s not quite right. I tried to communicate directly with the restaurant though received no response despite following up; hence, am sharing my experience as I expect better from a quality chop house specialising in steak! **** UPDATE****** I met with Edward who invited us back honoring the 50% offer. It was like an entirely new restaurant. The service was exceptional and the food was delicious - we ordered the same menu as the previous visit. We decided we would definitely go back and be willing to bring friends, trusting the issues we experienced the first time were one offs. The venue is nice, close to home and great views of Tower Bridge for those visiting. Thank you, Edward, for making our visit a good one.
Nicole Knott . 2024-08-11
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Lovely setting but we had the worse table outside right at the end by a pillar. However, we were not rushed and had a long, leisurely & enjoyable lunch.
Alwaysatlunch . 2024-08-10
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Toller Abend und Service inkl. super Steaks und Blick auf die Tower Bridge
carpediem . 2024-08-10
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We were seated quickly and efficiently during our stay, and the atmosphere at our table outside was terrific. Our server was great, and she did a great job serving us. She did forget our drinks, but was quick to bring them after we told her and helped out. The dodo was also very good. I think it was a tad bit over priced, but I feel like you can charge a little more when you have a great view of Tower Bridge with your meal. Other servers were also quick to help us out when needed, and servers were very professional with resetting the table. I would overall give it a 9/10 personally. Food could be a tad bit better, but it is a terrific experience for the price and service.
Cole . 2024-08-09
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Amazing view of tower bridge. Poor food, burrata was dry, meat was chewy and the mashed potatoes was not creamy. Service was average but not great.
Ahmed Wagih . 2024-08-07
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Food was nice, the staff were friendly and had a nice view but the portion sizes didn't make up for the price tag in my opinion. £50 for 3 courses, 2 drinks and water. Not bad for Central London but like I said, the portion sizes were very small.
Dan Payn . 2024-08-07
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Food was average, but view was great. Service also good.
. 2024-08-06
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First time in London. We asked for and got an outside table. The view of the Tower Bridge was amazing!! The staff was great and the food very good. After dinner I proposed with the great backdrop and she said yes!
. 2024-08-04
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Food was good and setting was lovely however the service was shabby which impaired the experience, having to chase orders, drinks etc
sallym . 2024-08-04
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Long wait to order drinks and food. They also put in a chicken Sunday roast instead the pork roast I ordered.
jermaine . 2024-08-04
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Ihor was a lovely tentative server. Rhe salmon and sauge roll starters were nice.The steak was OK, I'm not the biggest fan of the charcoal taste on steak but some may like it. It amused me that they served the steak on such a large plate.The eton mess was very nice as was the complimentary anniversary dessert.
Mrs West . 2024-08-03
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Had a delicious meal, service was outstanding, very friendly staff
Georgina . 2024-08-03
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Terrible service . They took an hour to take an order and an hour to serve the food
Megha . 2024-08-03
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This restaurant is a fantastic spot to take a break and enjoy a coffee. Its location offers a breathtaking view of the Tower Bridge and the Thames, making it an ideal place to relax and take in the scenery. While we didn't have the chance to try the full menu, the dessert we ordered was absolutely superb, delighting our taste buds. The coffee was excellent, brewed to perfection, and paired wonderfully with the dessert. The service was top-notch; the staff was attentive and friendly, ensuring we had a pleasant experience. The restaurant itself is very clean, with a warm and inviting atmosphere that makes you feel right at home. Overall, this restaurant provided an excellent experience. With its beautiful views, delicious desserts, great coffee, and exceptional service, it's a perfect place for a coffee break. I highly recommend it to anyone visiting the area.
Marina Garvey . 2024-08-03
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Very tasty food served by very friendly staff with a direct view of Tower Bridge. If possible, we would like to come back.
Sven VS . 2024-07-31
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Our conclusion was to not go back again. We went out as a family for a birthday celebration and reserved a table in advance. In a close to empty restaurant, we were seated at the furthest table at the back of the restaurant next to the toilet. When complaining to the restaurant manager, she claimed it was the most quiet private setting. There was no logic to her reasons so we just ignored it. Funnily enough the waiters (not our server) we complained to agreed with why we were unhappy and suggested we go to the restaurant manager which goes to show how much they respect or stand up for the restaurant manager. The service charge is 13.5% which is extortionate. Our server was great but unfortunately the tips don’t go to the waiters directly but down the restaurant’s pocket. Not great employee treatment. The Chateaubriand was beautifully cooked so compliments to the kitchen. There is definitely a discrepancy between the reported size on the menu and the actual delivery of the meat. For example, I ordered a 330g rib eye steak. I can only take 250g maximum knowing my limits. When the steak arrived, it looked smaller but having finished it all and not felt full confirmed the discrepancy I had suspected. The side dishes are much smaller compared to Hawksmoor or Gauchos so those dishes were by far the biggest rip off. The location is great and the outdoor terrace ambience is great. So there were some good parts and it depends on what you value but it’s not a place of recommendation from us.
Elle . 2024-07-31
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I have a great experience of having dinner in Bulters, especially the environment and the food. A bit expensive but still acceptable.
Wendy Wong . 2024-07-30
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Service was great but the food is not good, not tasty, the rib-eye we ask for rare and the chef cooks medium well, cream spinach was more steam spinach, match potatoes was really awful, bad flavor, hard and very dry with no flavor. The place has just a great view and that's why they took advantage of the customers.
HectorG . 2024-07-30
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Very attentive service, clear communication and extremely polite manner. Our waitress explained all aspects of the menu articulately. A thoroughly excellent experience
SteveB . 2024-07-29
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Nice experience , especially have great dinner by riverside
. 2024-07-29
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The Sunday lunch was excellent and the front of house conducted themselves in a professional and helpful manner. I certainly will be back soon.
BrigittM . 2024-07-28
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Me and my partner walked past this restaurant and decided to rest and have desert there as we had already eaten. We got seated outside as the weather was nice and all was fine until we were asked to order. The waiters attitude changed as soon as we only asked for 2 deserts and a coffee. After a little wait the manager came over and asked us to move to the bar area as our order was small and wanted us to give up our table, the restaurant was less than half full. I assume it was because we wasn’t spending enough for them. Was taken to a dirty table that wasn’t cleaned or set up with table cover and napkins and cutlery etc. started to feel like we wasn’t valued customers anymore and when the food came the presentation was so bad. I ordered the chocolate and rum fondant and my partner ordered the sticky toffee pudding. The fondant had collapsed and was flat, and both our ice cream that came with it was half melted. We were given large table spoons to eat with. It’s like they wanted us to just eat and go asap. It’s not like we don’t have money to spend we just didn’t want to eat a mains and for that we were made to feel unwelcome. Spent 30 pounds for poor service and food. Wouldn’t recommend at all and I wish I didn’t pay the service charge little as it was to me it’s the principle.
Jim D8v1s . 2024-07-28
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Food was good, location really good and staff that served our busy table outstanding. For that we would recommend highly
Stephan X . 2024-07-28
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Came to watch the Euros final, great atmosphere! Great food and drinks.
Stacey Lee . 2024-07-27
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Great lunch for the 4 of us. Lovely riverside location, attentive staff were excellent and really enjoyed relaxed atmosphere.
andykhwm . 2024-07-27
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Use to use the chop house when I worked in the city some years back and it was the place to go, although the food was great and the staff were great the chop house is very tired it needs a good clean up it’s looking dated and dirty glad I went but won’t be returning nicer places around for the money sad but it’s not the place it once was
. 2024-07-27
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Is this the most miserable landlord in any London pub. You are not made to feel welcome in any way shape or form. Zero people skills.