Burt's Hotel Restaurant in Scottish Borders

Annual visit to use a generous voucher 11th October 24. Huge disappointment with the food. My fish dish dry, tasteless and could not be split readily with knife and fork. . New potatoes black skinned, solid and inedible. My wife's confit duck slippery and straight out of the oil, no attempt made to crisp the skin. My chilled rice pudding just a solid paste. Half my meal sent back on the plates. Did not complain on the night so as not to cause trauma or drama on what was otherwise a visit to one of our favourite local haunts. Emailed the Manager o the Sunday evening, saying something must have been amiss in the kitchen, no credit sought, but if it was my restaurant, I would want to know. Received an apology from the duty manager and advised the chef had been given my email. Front of house, staff and decor all as good as usual, so I also said we would be back, but doubt if we ever will. Shame. ?

I’ve visited this restaurant a few times over the years but have never left a review before. Decided to correct that. My brother used to love frequenting this restaurant and introduced me to it. The food is excellent and has been every time I’ve visited (both in the bar and the restaurant). Went with family this time to celebrate another year older and it was excellent from start to finish, as it always is. They even had dishes that my fussy teenage boys enjoyed. The staff are lovely and a number have worked there for many years. Always the sign of a good business. Definitely worth a visit.

Family came to stay for a couple of days and we decided to find somewhere for dinner. Decided to book a table in bar for 4 people. From arrival to dept the staff couldn’t have done more, it was surprisingly busy for a Tuesday, but we were well looked after. Great quality wines, all courses delicious well presented. starters bruschetta and salmon Mains Coley, chicken goujans, game casserole and steak all just fab The cold rice pudding was out of this world. The owners son was very special Thank you for a wonderful evening Highly recommend and will return soon

We chanced upon this restaurant as we walked through town and thought we would take a chance. We were met by a lovely, friendly waitress who seated us. Menu was extensive and we chose a burger and coconut goujons. The portions were huge! My Husband loved his Carlsberg lager ( best pint he has had in a long time!). We’ll definitely be back next time we are in Melrose.

Four of us for lunch with one small dog . All made very welcome- including the wee dug! Two had main courses off the Main Menu and the other two off the Specials Lunch Menu. All the main courses arrived together and were beautifully presented and looked very appetising. AND - which doesn’t always happen at some establishments - the meals tasted as good as they looked. There is an extensive choice of meals on the menus. Even our daughters would have been spoiled for choice - one vegan and veggie. Incidentally one in our party asked for the crispy onions to be omitted from her dish and the server said ‘ no problem’. A few minutes later a supervisor came and asked if she just didn’t like onions or if she had an allergy (which she didn’t). TOP MARKS there

Came here with 6 family and friends. All of us had a fabulous main and starter. The food was roasting hot and absolutely delicious and the staff were very friendly. Would absolutely recommend!

Met up with friends on our annual visit. Both parties thought the other had booked. Lovely young lady managed to fit us in to the busy restaurant without any fuss. We all had a fish dish each different and all excellent. Friend said best fish cakes she had ever had and she is a very good cook 😃. Coffee with excellent homemade fudge finished a very enjoyable lunch.

What a great hotel in a fantastic location. Got parked easily and even though we arrived an hour early our room was ready. Our room was clean and tidy with tea and coffee and complimentary water. The staff throughout were very friendly and professional. My girlfriend is slightly disabled and they were very helpful towards her needs. The breakfast was fantastic, cooked to perfection. Overall a very enjoyable stay and we will be back soon. Melrose really is a great place for a short stay.

Great place to eat in a small quaint village! Staff is friendly and attentive, food is freshly made and delicious! Good selection for all tastes but I'd highly recommend the daily specials--freshly made with available ingredients from local sources. You can get anything from traditional English dishes like fish and chips to excellent meat pies and mash or for the more adventurous some venison and vegetables. Also ate breakfast here as it was part of my stay--the full Scottish breakfast is a feast--sausages, rashes of bacon, haggis or blood sausage, toast, mushrooms, beans, etc. It kept me full for a long day of fishing the Tweed! One thing--make a reservation! This place is popular with locals and tourists--do NOT expect to walk in off the street and be seated anytime soon if at all.

A very good supper, surpassing expectations. Excellent smoked salmon for sharing and two good main courses. We arrived in Melrose late and were worried that 8.30 pm was too late. We needn’t have worried. This is a “regular” spot in the Borders, and in the past service has been slow. It was really prompt at 8.39 pm. Food was really well prepared, I had fillets of plaice and my wife scallops. I also had a pint of alcohol free Guinness. It was surprisingly good.

A great restaurant Brilliant service An imaginative and varied menu Food superbly cooked Has won multiple awards and deservedly so Highly recommended

We are a couple from outside Stirling, on a few days away, staying in Melrose. We booked a table at Burt's Hotel for dinner. I chose this hotel after reading great reviews. I have to agree it's a great place for dinner. Big portions. Great staff. But was lacking a bit of atmosphere. Everyone was whispering to each other because the area was so quiet, no background music. The price was on a par with other places which is on the higher end.

Compared with where we had eaten the previous evening - as CRH would say FAB-U-LOUS. Great food, friendly service, accomadating staff (due to inclement weather / road closures our booking was happily changed a few hours before our arrival) and a warm room.

This is our favourite place to eat with our dog in Melrose. We tried three dog friendly restaurants in the one week in Melrose whilst staying in the borders. We ate here twice in the week and tried a third time but unfortunately they stop serving lunch at 2.30pm. First time we had the best Cream of Chicken and Mushroom soup I've ever tasted. It was a meal in itself and was genuinely exceptional. I mentioned just how good it was to my other half and moments later overheard other eaters saying the same thing. My wife really enjoyed the garlic bread, which was better than usual. The Haddock and Chips was very good and my wife really praised the chicken Goujons. So much so that on our second visit there that week we both had the Goujons, which came with a mango dip and chips and salad. They were fabulous and very substantial, so much so that our dog helped us out. Whoever the Chef is there needs a pay-rise and the servers also did an excellent job resulting in a very healthy tip which was well earned. Thank you!

Solid pub fare. Fish and chips was great, lamb chops with pepper sauce was excellent. Loved the affogato dessert.

We've been calling in here for coffee for some years now. We originally were recommended to come here by a friend who knew of it from many years ago. As another reviewer said - its got an 'old school ambience' - family owned, dependable and unceasingly good. So we stopped for lunch - it was a Monday and most of the tables in the bar were taken - always a good sign. Our menu choices were spot on, especially the kedgeree. Must do dinner some time.....

One of the best meals I've had in last ten years. We wanted to eat on a Wednesday in October and it was fully booked !, managed to make a reservation for the Friday but for 18.15 that wasn't ideal for us but we decided to go for it. We were first customers in the restaurant which is beautiful, so impressed with how the tables are dressed and beautiful flowers. Shortly after we had many guests around us the atmosphere came alive. The staff were top notch , great food and wine. Couldn't recommend it high enough, we will go out of our way to go back again .

A classy, old-school restaurant in the heart of Melrose. We ate here twice out of three nights in the area. Excellent food, good wine, friendly folks. And the bartender turned me on to a whisky I’d never tried: Ledaig 12-year Discovery, from ex-bourbon and sherry casks. The clientele leans a bit older, yet the vibes are good. Nice little room out front to sip your after-dinner drink.

One of the best meals we have enjoyed this year. We were early and the only couple in the restaurant. Staff were friendly and attentive. Food was tasty, cooked to perfection, good quality and served at the right temperature. Restaurant had a good atmosphere with crisp white table cloths and napkins. Great experience and will return the next time we are in Melrose. Only downside was the cooler temperature in the restaurant. Good value for money, great ingredients and cooked to perfection.

Fortunately we had booked a table in advance as the restaurant was packed on our arrival. Service was prompt and professional. Our mains of sea bass (£22) and haggis stuffed chicken wrapped in bacon (£19.95) were beautifully cooked ad presented. The sticky toffee pudding (£8.50) to finish was swimming in toffee sauce and simply delicious.

We stayed at this hotel for 3 nights, the room was very comfortable and clean, the bathroom was a really good size with a bath and shower. We had dinner in the bistro and the restaurant and both were excellent. The service was good and the staff were really pleasant and helpful. The hotel is right in the centre of the town close to all shops and things to see.

In my opinion, Burt’s hotel is the best hotel in the best town in the Scottish Borders. Owned and managed by the Henderson family, Burt’s showcases Scottish hospitality at its very best. Why? Trish and Nick Henderson are friendly and welcoming. As a solo visitor I felt very comfortable in the hotel, whether in the bar or dining. The hotel is immaculate with great attention to detail everywhere. My single room was quiet, comfortable with everything you could wish for: quality soap, hair dryer and plenty of tea and coffee making facilities. The food here is as good as you’ll get in any Edinburgh or London restaurant and it’s worth visiting Burt’s just to dine. But stay there and you’ll experience a great Scottish breakfast too. There is also a fine car park where I felt very comfortable parking my beloved motorcycle. If I could award Burt’s 6/5 I would do so cheerfully. Thank you Trish and Nick, you’re a credit to Scottish hospitality.

This an old hotel so squeaky corridors are acceptable. The decor is tired but bedding crisp and fresh. Not so good was stained mattress. Tired hostess tray and meagre toiletries did not suggest superior room so a bit overpriced. Breakfast however was very good. The three ladies serving got the level of service just right and the the food was very good. Might try the dog freeTown House across the road next time. Provender restaurant 300 metres away was an excellent choice for dinner

Family hotel, good hotel, cozy, good reception. They even have a charging station for hybrid/electric cars. The price of kWh for charging is discussed - neat! Standard room (that's what it's called) is very small, but there is no larger one available. When booking in advance and again, everything is fully booked. Bed is very good. Closet with french doors is actually not possible in such a small room. In another place it could possibly be if the room is arranged more logically. All this effectively takes away space! Suitcase is almost impossible to unfold. Two chairs in such a small space with a big bed? And a small table and a boudoir - too much of a good thing, though! Too much furniture in a limited space. Breakfast and dinner are excellently taken care of and of good quality; tasty and a nice variation on the menu. The food is truly sublime, generous portions. And that includes the price of booking (value £40). The love for cooking is clearly visible on the plate. Even the duck liver pâté as an appetizer was really homemade! The sandwiches for the starter were also homemade/baked. The service is TOP! She runs her legs out from under her buttocks! In the morning from 1/2 8 am to 1 pm. In the evening from 6 a.m. to 11 p.m.

So friendly and accommodating of 2 dogs with us meeting friends for lunch. Excellent service and food served with a smile. 2 had the pork chop and voted it brilliant 1 fish also clean plate no complaint and a very tasty coconut chicken goujons with mango dip. Followed by coffees and homemade fudge. No one rushing us out the door. Decor interesting and reminds of a good country house hotel which it definitely is. Don’t miss a visit to Burts. 😀

We have visited Burts over a number of years . The food is consistently great , the staff always warm and welcoming. This is a really well run hotel and restaurant and I thoroughly recommend it .

I wasn't expecting the food to be this good. Not quite fine dining but pretty damned close and appropriately priced too. The staff are totally on the ball too. It's very good.

Booked for a midweek break with our dog having stayed previously - outside of the building looks inviting but unfortunately the inside requires a total refurbishment. We were in room.11 which was very cramped with a view of the roof! There was nowhere in the...

Fantastic meal at the Burts Hotel again - Great service - brilliant menu - if you like good food …… What more can I say ? If you are in Melrose - don’t miss the Burts Hotel -

We have been at Burts several times before including a couple of times earlier this year. We had my Mother in law and her partner down from Orkney in April for a visit and we went to Burts and had a superb meal. This time...

Staff very friendly and attentive, food was amazing. Topped off with a lovely bottle of wine. Would definitely recommend.

Le restaurant est dans l'hôtel. L'accueil est convivial et professionnel. La cuisine est recherchée avec par exemple un short rib...

Staying at local campsite so booked table, just as well as very busy on a Tuesday night. Food was excellent with asparagus for starter and trio of lamb chops delicious. Accommodated our dog too. Service was excellent too

We visited this restaurant as a group before we started our walk of the St Cuthbert's Way the next day and this certainly set us up well for the walk to come. The food was of a really high quality and extremely good value for...

Phoned to book on Sunday 30th and unfortunately they were fully booked. However, the lovely lady managed to fit us in (with dog). It was a very cold day but the hotel, with it's lovely cosy wood burning stove, was very warm and welcoming. We...

Excellent service and food. Chefs special fish pie was brilliant. Breaded haddock, chips and salad best ever. Highly recommend.

Went for an evening meal having pre-booked to ensure a table as we know it's a popular venue. Very pleasant atmosphere, busy but not hectic and the service was quick and attentive without being ott. We both had the fish pie special which was excellent...

Stopped here for lunch and it did not disappoint. Our family group wanted a variety of dishes -some light/snacks and some more substantial meals. Food was excellent. They catered quickly and we all got what we wanted and that includes our 2 dogs. Nothing was...

We ate in the Brasserie where dogs are allowed. The service was excellent, very attentive. The food was really good, venison casserole plus fish and chips both sampled. Rhubarb and custard plus dark chocolate parfait Devine. It was so good we goofed again for next...

We had a voucher to spend. 1. Good service 2. Friendly and attentive to detail staff 3. Nicely presented hotel. We still have some money on voucher, so we will be back...

Food was divine and the service faultless. Very good value for money and lovely surroundings. The wine was also very nice.

My wife and I had a lovely meal here. The staff were all very pleasant, the service was good, there was a good choice of food and all in comfortable surroundings. The presentation of the food was lovely and it tasted as good as it...

I only asked if I could use the bathroom, but found the staff so nice and the place so attractive, I stayed for a light lunch! Wonderful place to hide out over a busy Christmas period (or anytime really). Highly recommend.

I Love the Burts Hotel over in Melrose the food is amazing highly recommend. We are hoping to return in the New Year.

I often take my Dad here when I am at Melrose on business and have been delighted and happy to give 10/10 however, yesterday, the man serving us was utterly rude to the point of insulting on arrival and throughout our meal. I asked another...

Excellent lunch ! Went here on a recommendation and can see why. Freindly and efficient service, tasty sounding dishes appeared to be on the menu. We loved the kedgeree we had! We will be back!

stopped a Burts Hotel bar for lunch on a wet Saturday afternoon I had salmon and haddock fishcakes and my wife had goats cheese ciabatta , both very tasty . service was very good.

We had an evening meal in the bar-bistro. The service from the young waiting staff was excellent - friendly, spot on and prompt, which was right up our street. The meal we had was fantastic home cooking - a really winey venison casserole that reminded...

We were in the bar section for our meal which we booked as a casual night with friends. We were very happy with our choice as the food was beautifully cooked and very tasty. Would definitely recommend it.

Had lunch with friends while in town. We had been recommended to try the Burt, but to book in advance, so we did by calling in person and speaking to someone on the reception desk who took our booking for four. However, on the day,...

An unforgettable experience and not for the right reasons. Never in my 72 years have I ever felt the need to send my food back to the kitchen...and I have experienced some pretty mediocre fare in my life. At Burts restaurant I had to send...

Had lunch here today with my mother. What a lovely, clean and well run hotel. A very nice young mad showed us through to the sunny, very well done out beer garden which was a pleasure to sit in. The menu was very good and...

Excellent well run central hotel in a lovely little town. Food well above average and staff very friendly. Room clean and bed very comfortable. Cannot really fault this privately owned hotel.

Ate in the bistro on a busy evening in the bistro so glad we had made a reservation. Mains are standard menu regulars but highlight was our starters. My partner has trout pate and I had asparagus, both gourmet standard. Huge fish & chips for...

We'd popped in her for a drink after a couple of local walks (good for real ale - a relative rarity in these parts) and were surprised by the length and breadth of the menu, so decided that the next day, if we weren't too...

Had dinner in small dining room which unfortunately lacks atmosphere. Menu was good and varied. The waiter unfortunately over estimated how many plates he could carry at once and one guest got hot coffee split on him. Said he’d take it off the bill but...

We were staying at the Townhouse Hotel, the sister hotel across the square, but had a lunch, a dinner, and drinks in this hotel. The food is excellent, good quality and well cooked. The range of drinks in the bar is very good and, thanks...

We booked a table in the bar area as we had children with us. Menu was quite limited but we all managed to find things to suit. A couple of us had the coconut chicken and wedges which turned out not to have a lot...

Visited Sunday evening and had a lovely beef and Yorkshire pud dinner, my husband had fish and chips, good food and very good portions. Clean and comfortable, staff hard working and friendly, would definitely return. Good menu.

We stumbled onto this gem while on tour on a Sunday. Not much else was open in the area where we were. Located in a quaint hotel, the dining room was classy, the food was excellent, and the staff was friendly and attentive. Nice job.

Been at this restaurant a few times over the years, and thankfully it’s still the same standard. Will definitely be going back. If your going to Melrose visit this restaurant.

We stopped for a drink here last week, the Chilean sauvignon blanc was particularly good as was the Timothy Taylor's Landlord. Lovely spacious and sunny dog friendly garden. We didn't dine here but the food being served looked good, both in the dining room and...

Had dinner on Saturday night and very please with the food and service. The sea bass and haddock were perfectly cooked, the wine list is not large but offers a good selection at reasonable prices. Very good service from friendly, attentive staff. Would certainly go...

We ate dinner twice in the restaurant and once in Bistro bar. Food and presentation is excellent. Beautiful presentation and taste. Wine are reasonable in price. House ones priced from twenty to twenty five pounds. Plenty more choices of more expensive wines. Easy to see...

Not been for a little while, but expectations were rewarded by a special meal. Quick but unhurried service from one of the most professional front of houses that I have seen. Totally in (friendly) self assured control. No detail escaped her. Ambience perfect. The whole...

Perfect afternoon in front of the fire at Burt's. Our small group all chose meals off the lunch menu. Best cheese/onion jam/roasted veg on a ciabatta that I'd every eaten. Hubby thought his lunch was amazing too. Beautiful interiors, lovely staff, one of the best...

This is one of my favourite restaurants when visiting the area. Was in area for a short stay,and we tried to book a table for dinner, unfortunately unsuccessful as fully booked. This was not good for us, but this goes to show how good the...

Clean,atentive staff, good wine choices. But the very average food was a big let down. Ate in the bar one night,next evening in the restaurant. Unbelievable the menu was exactly the same as the bar,but double the price! Felt very rushed out of the dining...

Whilst visitng the Borders we wanted to have a special meal for my birthday and boy, we had a fantastic meal. Staff wonderful, Menu full of choice, the food was perfect for all of us, and we are fussy about our food.Starters were great and...

Very welcoming, comfortable and friendly service. Good range on offer and on the whole excellently cooked and presented food!

Evening meal was lovely. My roast haunch of venison and roasted vegetables cooked to perfection. Lovely blackcurrant sorbet. Friendly and efficient service. Need to book.

Restaurant was recommended by a friend and it certainly lived up to expectations. Service was quick. Food was wonderful and tasty with generous portions. Service was quick and the staff were friendly and helpful. Next time we are in Melrose we will book again. Spoke...

My wife and I visited for dinner on 2 nd September,we were a little early but was shown to our table straight away.Menues were provided and the meals came swiftly after. I had duck and asked for it to be pink,it was and it was...

Went for Sunday lunch and would recommend. Service was very quick and the young server charming and super helpful. Food was beautifully cooked - steak, pork chops, arancini and a lovely trout and scallop roulade starter

Went for an early dinner on Wednessay evening. No atmosphere, very poor selection of beer, service was functional, food ranged from poor to average. Soup was basically a bowl of cream, sea bass over cooked in a tasteless broth, chips were placid, nice pate, and...

We were able to enjoy a lovely meal sitting out at the garden tables on a sunny day. Excellent food, beers and wine. Friendly service. Excellent choice of local meat and seafood, imaginatively cooked and well presented.

This was our first time here. Lovely welcome and nice surroundings. Although we had booked a table inside the restaurant we asked to sit in the garden to the rear. No problem at all. Food was brilliant and staff friendly and attentive. Prices were reasonable....

Kind and attentive staff. Not a broad range of options on the menu - certainly could have been at least a couple of vegetarian and Vegan options. Food was lovely, although a family members dish was quite bland. Risotto was lovely. Burt popped in and...

Astonishingly good food. Should be Michelin starred. Smoked Salmon starter was to die for. Lemon sole was best I’ve had. Dessert was perfect. Great wine list.

beautiful restaurant. Lovely set tables and great service. Food very good. I would certainly recommend. Book ahead as very popular

Excellent food and service. Highly recommended. Grilled lamb cutlets to die for. Very popular and fully subscribed on both nights.

My husband and I are visiting the borders where my parents live. I have visited the bar at burts for dinner with my parents and the food was lovely. But last night....last night it was divine! We shared a starter of pork which was delishous....

Have visited the bar restaurant and a la cart restaurant in the back several times. Each time have been left disappointed. The food is excellent no question about it. However what let’s it down are the serving stuff and atmosphere. On my most recent visit...

Great menu, good food well cooked and friendly service. Couldn’t have expected better especially working within the restrictions.

A little late in the day as we visited twice in September during our short break to Melrose. Staff were so friendly and accommodating with our Golden Retriever, she came away with a Goodie box. I had the trout on a bed of Crab and...

Despite the restrictions due to Covid, we had a great meal here. We were due to eat inside but were offered a table in an outdoor marquee which then allowed us to have alcohol with our meal. The food was great. The best vegetarian option...

Ate there last night. Food as always lovely but in these testing times really disappointed to see group of 6 walking through the restaurant all unmasked, stopping at the bar to chat to staff then meandering to their table right past us. Really really unhappy....

Good local beer. Duck starter tasty. Burger OK. Salad leaves were past their best. Pleasant garden. Service was good. Dog friendly.

Great staff, Food and beer. Covid friendly. And dog friendly. Several locals recommended this place and it was very good. Staff was friendly and Eager to help. My husbands steak was excellent and my burger was good as well. The place itself could use a spruce it’s obviously an older hotel/pub vibe. But everything was clean.

Hadn't been to Melrose for a couple of years till this September. At the Caravan site and walked up to the Burts Hotel, having already booked a table, lovely meal and attentive staff. Adhering to Covid rules.

On a recent visit to Melrose we popped into Burt’s for a pre-meal drink we ordered 2 pints of real ale and it was disgusting, cloudy and very yeasty, this was my first pint in months due to lockdown and what a disappointment it was.. I only drank half of it and when I complained to the young member of staff , she didn’t respond and just gave me my bill £8.10p .. I paid but will not be back for any reason. If you can’t look after your ales then what will your food be like I wonder..

Lost counts how many times we been here. One of our family favourite Pub/ Bistro/ Restaurant. We always booked as it can be very busy. We had a delicious meal tonight. The service was fantastic! Always is! Bravo Henderson family Keep up the good work Highly recommended

Disappointed today with veg moussaka with no potato. Only veg and runny sauce. Not worth £13.50. Have been several times to meet friends but will definitely change venue next time.

Would highly recommend the place. Loved the food and the service was top notch. I loved the sweet and sour pork belly. I'd just warn you that in current situation, the doors remain open, and on the cold day it was when we visited it was challenging in that room. My wife had a coat on and it was nippy for all of us. Fully understand, however that this is just temporary to allow for circulation.

Delicious lunch in delightful surroundings with wonderful staff was great value for money. What more could you ask for!

This was our first meal out as a family for ages and it didn’t disappoint The service was excellent as was the food

We found that when we went around the back of the hotel, there were nice table and chairs with hand sanitiser on each table. The sun was shining and really enjoyed relaxing there with our coffee and scone etc.

Ideally situated in the centre of a picturesque and historical Melrose. If keen on rugby, tie your visit in with a home game of Melrose RFC.Owners and staff were very friendly and welcoming and we couldn’t fault the menu choice and quality of the food we had from the cosy Bistro Bar. Excellent; happy to recommend and we hope to return.

Visited for dinner after checking reviews. I was not disappointed. Service efficient and discreet. Food fantastic. Starters of lamb kofta kebabs & nachos left us excited for our main course. Mains of lamb with potatoes, chickpea and ratatouille was absolutely delicious, so many complimentary tastes on the plate. Hubby had burger which again was very tasty though could have benefitted from homemade chips, my comments not his. Yes on the expensive side but sometimes you only get what you pay for. Not an everyday earing place but something slightly more special.Highly recommend you give it a try if you visit Melrose

Nice stop for food and drink after a lovely walk in the surrounding area. Wasn't a problem that we had walking boots, bit of mud and a four legged friend. Very welcoming and friendly staff with very tasty food, lamb rump and cutlets to die for. Highly recommend.