Based on 906 opinions finded in 3 websites
Based on 906 opinions finded in 3 websites
Nº 1274 in 4016 in Birmingham
Opinions
In the name of Our Creator, Most Compassionate, Most Merciful. Peace, Love, Harmony and Blessings to all those reading this. Ordered food for the whole family, been here before but thought I'd leave a review as I am always left impressed by Burger Shack. Pereonalised and devoured the Smokey XL left well satisfied. Will be back for sure. <3😇❤️ 🕌 ⛪️ 🕋 🇸🇦
Abu Maryam . 2024-10-03
MORE AT Google
Wow there new on the menu smash burgers are so delicious amazing food excellent service fully recommend this place
Mohammed Hussain . 2024-08-30
MORE AT Google
What a hidden gem amongst a residential area, food is spot on.. A rare one these days when you order a burger and it comes better than expected..fries are what they should be like julian Mccains😋😋😋 thin and cooked perfectly Beef was proper tender and succulent! guys get down here and see for yourself As they say the proof is in the pudding and they serve deserts too!
afi aslam . 2024-08-30
MORE AT Google
This place used to be my favourite, until they got a new menu, and increased the prices. Currently its too expensive and the prices do not fit the portions e.g you could buy fries for £6 and it would barely be enough for one person. Also the donner that they now sell is massively overpriced and they only put so little in. It's really unfair and you're not really getting your money's worth anymore.
Fate 1271 . 2024-08-14
MORE AT Google
The food was amazing! The customer service was also excellent and the staff were so helpful. Would definitely recommend.
mehr . 2024-08-14
MORE AT Google
Good customer service, amazing milkshakes and burgers
Tremayne “Trobizz” Searchwell . 2024-08-14
MORE AT Google
I’m a regular customer here and the food is always great and comes hot, the only issue I have is the kebab sizes you get like a handful of kebab meat other than that top tier!
brandon . 2024-08-09
MORE AT Just Eat
they are small burgers but tasty. Would be better with a thicker patty. Milkshake is okay, chemical version. Fries are ok, disnt like the table salt.
farrell . 2024-08-06
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food was delicious milkshakes was yummy
Sariesh . 2024-07-31
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Fresh & tasty food as always! Nachos & fish burger are stunning 🫶🏼🫶🏼
Sammy . 2024-07-28
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Awful chicken. Mushy like cheap processed chicken with no taste and horrible texture. Burgers burnt, chips cold. Cold drink was warm. 0/10.
Andrew . 2024-07-26
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Lovely food burgers are amazing
Mohammed . 2024-07-25
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The best fries around. The burgers are amazing also.
james kelly . 2024-07-23
MORE AT Google
Good tasty food as always, loving the food off the new menu 😍😍😍
Sammy . 2024-07-20
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Very nice food today and the frys like McDonald's the best, the burger and Milk shake was fabulous
elaine . 2024-07-19
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Food wasn’t worth the money small portions burger had sauce on when didn’t ask for chicken burger with sauce
Leah . 2024-07-19
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Wow perfect food to watch the football final with, the new items on the menu are absolutely lush, Cajun doner is a must try. They literally have everything you could think of all in one shop 😋😋😋
Sammy . 2024-07-14
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Delivery driver never came up, didn’t receive my food 😢
Robert . 2024-07-13
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i don't normally put reviews but I'm sorry to say but me and my family wasn't happy with the food at all the fries was cold and over done they was uneatable the burger was soggy the only thing that was nice was the chicken nuggets and they was free with the order I won't be ordering them here again £38 gone to waste very disappointing
Chantelle . 2024-07-09
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First time ordering food is unreal ! 👌🏻😍
Shannon . 2024-07-05
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Love this place great food and the guys are always super nice.
Haroon . 2024-07-02
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Enjoy burger shack order from here from time to time always warm and fresh nothing missing
Charrisse . 2024-07-02
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This shop best food fresh lovely 😍 👌
Khurram Mashkoor . 2024-06-28
MORE AT Google
Another lovely order from you guys, milkshakes and youre cheesy fries were absolutely lush. Delivery driver was respectful and friendly 🫶🏼🫶🏼
Sammy . 2024-06-27
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Great as always - fresh, hot and tasty. Never experienced any bad service or bad quality food from this place. 👌 one of my fav places to order from.
Samantha . 2024-06-26
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Credit to delivery driver- he cares how he handles food and helped us with a bit of a trouble:)
Aleksandra . 2024-06-25
MORE AT Just Eat
burger was ok, fries weren't fresh,can of pop was warm. Food was delivered about 20mins early, maybe they could have used that 20mins spare they had to play with to make fresh fries
Nehemiah . 2024-06-23
MORE AT Just Eat
Amazing food. Always delivered on time Amazing service good quality food will order again
Holly . 2024-06-23
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very tasty, delivery driver was friendly
Kirsty . 2024-06-20
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very good Burger but spicy fries were beastly and kindness really is a very good restaurant
Elena . 2024-06-16
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waited over an hour and it was cold again. ordered from here regularly for last 2 3months and up until these last two deliveries it was fine, however these last two orders have been coming to me cold. I appreciate you may be busy but if you know its gona take an hour to arrive why not double wrap my burgers so they stay warm?
tan . 2024-06-14
MORE AT Just Eat
Take forever to deliver. And foods cold. I've ordered this week twice and both times my burgers are freezing cold. After ringing the shop to complain all I get it someone shifting the blame onto someone else
Tan Man . 2024-06-14
MORE AT Google
food was pretty good, I didn't receive my red bull in the bag, unfortunately, which I didn't get the chance to contact the place to mention this but overall the food was great. got to admit it tasted wayyyy better than macdonalds and my daughter enjoyed her food also 🥰 keep up the great work guys. sorry I didn't get the chance to call up about my red bull not being in the bag. that's my fault for not contacting. Keep up the great work 🥰
Claire . 2024-06-09
MORE AT Just Eat
Very nice the milkshakes was fab loved it
elaine . 2024-06-08
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The food was cold by the time we got it, the portions sizes are very small definitely wouldn’t order from here again. The cheesy chips looked a disgrace they looked like they was thrown in then a couple of that square cheeses thrown on top
Lucie . 2024-06-04
MORE AT Just Eat
Small portions, was still hungry after eating, food arrived luke warm at best! Wouldn’t order from here again, very disappointed to say the least!
Mark . 2024-06-01
MORE AT Just Eat
Lush and tasty milkshakes and the dynamite fries are perfect. Thanks again guys
Sammy . 2024-05-31
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It’s the one of the best things I ever had in my life. It’s worth the money.
Saad Khan . 2024-05-31
MORE AT Google
I can never fault this restaurant, food always arrives hot and fresh, perfectly packaged. Thank you for my cheese dip, you defo need to make that as a dip to purchase ❤️❤️
Sammy . 2024-05-29
MORE AT Just Eat
Food arrived hot and evwrything was tasty
vytautas . 2024-05-29
MORE AT Just Eat
Horrible food. Everything is poor and supermarket frozen food quality . Absolutley ridiculous I waited an hour+ to eat frozen food fried for me coated in cheap buffalo sauce. strips were salty as anything. Fries were dry and cardboardy. fillet burger same as what I buy for £1.50 at chicken.com but atleast I know what I'm paying for.
Neelam . 2024-05-28
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Well overpriced and burger was so small, won’t be ordering again
Jack . 2024-05-26
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low quality food, very small amountsof food, cold and old fries. not gona be ordering from here again
Sajid . 2024-05-24
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Sorry to say as a new customer the food wasn’t nice there was no sauce on the burgers all I wanted was a normal burger meal disappointed
Tahir . 2024-05-23
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First you deliver 2hr late then you send cold food there is no sauce on fries and chicken fillets are uncooked.
Monica . 2024-05-21
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Always great food, consistent quality, best burgers on justeat!
JOANNE . 2024-05-19
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The quality of food is terrible. The burgers buns were hard and dry.. tasted stale. And the burger patties were dry and tasteless. I have tried local burger joints.. this has to be the worst. Disappointed to say the least. Do not recommend. Staff were okay.
Hazera . 2024-05-17
MORE AT Just Eat
Great food and very good milkshake
Taylor . 2024-05-16
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Lovely fresh hot food, milkshakes are lush!!! I highly recommend!! Their new menu is a must try 🙌🏼 polite & helpful customer service and delivery driver was really respectful and friendly. Also thanks for my favourite cheese dip. Thanks guys
Sammy . 2024-05-15
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The food was a bit cold when arrived
Ellie . 2024-05-13
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Great food and still warm when delivered definitely will be ordering again.
Ibrahim . 2024-05-10
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Food is definitely worth buying, loaded fries were great and a good portion
H . 2024-05-08
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Very good food menu on just eat needs updating tho as I’ve been inside tge shop recently and they have new menu to the one that’s on here
Brandon . 2024-05-04
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Absolute amazing customer service. Food is always piping hot and fresh! Will Definantly recommend!
Mark R . 2024-04-30
MORE AT Google
Thought burger would be bigger but its fire anyway 👍🏽
Zack . 2024-04-29
MORE AT Just Eat
Clearly don’t check if the foods cooked through second time ordering first time had raw chicken wings n now this
kyra cowan . 2024-04-28
MORE AT Google
Excellent service. The food was fantastic, and I can't really comment on the atmosphere as I ordered a takeaway
Mohammed Ajmal . 2024-04-22
MORE AT Google
All food fresh,fries test really good best 100% this shopping,good clean and good communication. I will everytime this shop🤗
Zasheen Khan . 2024-04-22
MORE AT Google
Food was delayed then it was 20 minutes late then when it got here the chicken was freezing cold and fries was soggy
Brandon . 2024-04-10
MORE AT Just Eat
Perfect as always,10/10,highly recommend
Chelsea . 2024-04-09
MORE AT Just Eat
Best place for burgers wouldn’t go anywhere else
vicki . 2024-04-08
MORE AT Just Eat
Excellent service all round even gave free fries
Showna . 2024-04-06
MORE AT Just Eat
still the best burger shop locally and good delivery
Mark . 2024-04-05
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Top quality burgers and excellent customer service, I have never had a problem or any issues with the food from Burger Shack 👌🏾
MERVYN . 2024-04-02
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Food came quickly and always the best food
Liban . 2024-03-31
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One of the best burgers fresh tasty and healthy
Reza . 2024-03-29
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Good food as always !!! One of the best burgers I have had
Tom . 2024-03-27
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Thank you for another perfect delivery, loaded fries were lush & thank you for reading my note and throwing in a cheese sauce 🙌🏻🙌🏻
Sammy . 2024-03-26
MORE AT Just Eat
Always fresh and hot upon arrival, food always tastes good. Thanks for reading my notes :-)
Samantha . 2024-03-17
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Fast delivery and food arrived fresh and hot as always, thank you for reading my notes & thank you for the free dips and my fave cheese sauce 😄😄
Samantha . 2024-03-17
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Cold had to put into microwave to warm up
Ian . 2024-03-09
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Lovely food, great flavour. Worth the money. Would recommend.
Jo . 2024-03-08
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Not arrived but the app says it’s delivered 😡
Abda . 2024-03-05
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Brilliant service and food thankyou!
Javed . 2024-03-05
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Excellent food and customer service. Would highly recommend.
Idris Wahab . 2024-03-02
MORE AT Google
Burgers were lovely the chicken was just a little bit to spicy. The cheesy chips were disappointed
Hannah . 2024-03-01
MORE AT Just Eat
Top quality food and service ! Best burgers around hodge hill! Fries taste like McDonald’s very delicious
Hakeem Hanif . 2024-02-28
MORE AT Google
Special thanks to their staff: Carlos, Ali, Hamza. Absolute legends. Burger Shack is an absolute gem! From the moment I stepped in, I was blown away by their amazing customer service. The staff are incredibly friendly and accommodating, making every visit feel like a warm welcome. Not only that, but the portions here are unbelievably generous! Every bite of their delicious burgers leaves you fully satisfied. What truly sets Burger Shack apart is their attention to detail and their willingness to go the extra mile for their customers. I'll never forget the day I asked for extra sauce—without hesitation, they provided a generous amount, elevating my dining experience to a whole new level. It's gestures like these that make me a loyal patron. If you're looking for a place with mouthwatering burgers, generous portions, and outstanding customer service, look no further than Burger Shack. Trust me, you won't be disappointed! It's the best halal restaurant in this area, good value. Also they have the BEST Algerian sauce, I absolutely love and admire this sauce it's the best sauce I've ever had before in my life. If you've never had it before I 100% recommend you pop in and try it!
Phoenix . 2024-02-25
MORE AT Google
ask the did was stone cold when it arrived and it didn't taste good
Ellis . 2024-02-24
MORE AT Just Eat
amazing food, service and delivery! A+++
Javed . 2024-02-20
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Amazing food and good customer service. Fries are better than mcdonalds.
Asda Ail . 2024-02-20
MORE AT Google
Considering I ordered late on the night, my food arrived so hot and fresh. Drinks were in separate bags as always so they were kept cold. Thank you for adding extra dips & the cheese sauce that I absolutely loveeee. Thanks guys 🙌🏻
Samantha . 2024-02-20
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when your hungry try burger shack , I've been ordering off them nearly 3 years and highly recommend burger shack.
Mark . 2024-02-18
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Food was really nice the only part I wasent happy bout was the doubble cheese burger it was the same size as the McDonald’s 1 i thought it would of been like a normal size
matthew . 2024-02-14
MORE AT Just Eat
3rd time ordering and 3rd time the mighty shack XL has defeated me. Tried a different burger place a few weeks back but it wasn’t a patch on Burger shack.
Mrs . 2024-02-12
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The atmosphere here is absolutely amazing. Let alone the food. Its absolutely amazing with some delicious options!
J Budaly . 2024-02-12
MORE AT Google
Beautiful fresh food as always, lovely delivery driver and customer service. Thank you for the cheese sauce my absolute fave, fries are always cooked to perfection 😍😍😍
Samantha . 2024-02-08
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Burger was burnt and pizza didn’t taste very nice.
Nasrin . 2024-02-02
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My fave place, lovely and respectful delivery driver, food always arrives fresh and hot, my drinks are always in separate bags so there ice cold. They always read my notes which some places don’t do. Thank you for my little extras 😍 see you again soon
Samantha . 2024-01-31
MORE AT Just Eat
Brilliant food great service and delivery
Coza 25 . 2024-01-31
MORE AT Google
Loaded fries are just the best 😍😍
Samantha . 2024-01-30
MORE AT Just Eat
Only thing that was good an nice was the fries and beef patty the burger itself I mean the chicken patty is a frozen Pattie that's messed up it was nasty beef patty was fresh only and the wings spicy ones I had I guess other one is really bad aswel there were nasty literally very hot seeds red hot chilli looked like someone put the whole tub of it on the wings it was nasty couldn't even eat it that's how nasty was hot is not even the start it was like volcanic hot type chilli sauce really really disappointed
NAZ . 2024-01-30
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food was amazing great taste will order again
vicky . 2024-01-29
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Haven’t ordered from here in such a long time, but the food is absolutely stunning, arrived freshly made and hot. Lovely delivery driver. Drinks arrived in separate bags which meant they were nice and cold. Also thank you for making changes to my loaded fries and giving me extras. Will be back again very soon. Thank you 😍😍
Samantha . 2024-01-28
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Had burger chips and chicken wings and all was really good. Will be ordering again!!
Dan . 2024-01-26
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My favourite takeaway! Definitely a halal alternative to McDonalds😍
Hajar jalil . 2024-01-21
MORE AT Google
Always good food and great service
Rachael . 2024-01-21
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fresh again and polite and friendly delivery driver.
Mark . 2024-01-21
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Missing items on delivery cold food rude when phoned up and asked about missing items and seemed to think i was lying about it will not order from here again
Claire Moore . 2024-01-20
MORE AT Google
with and order of burgers and fries my expectations weren't high .but this place blew me away my burger was massive 2 chicken fillets hash brown bacon the works!! i cuddnt fit it in my hand ! fries are well made and not greasy .and the bbq chicken wings are epic!! the sauce was like kfc kentucky flavour! this place is well priced and well liked worth every penny !
anthony . 2024-01-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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934 Opinions
I've always been a fan of this place, the game selection is the staff have always been friendly and accommodating, the biggest downside was that it has always been mildly cramped... This time in particular however was truly incredible. The place had been redone, so the cramped issue had been completely resolved (it also wasn't incredibly busy so I can't say how is like when it's busy, but the tables are far more appropriately spaced out so I doubt it's much of an issue) additionally, the food was GORGEOUS the two of us who came had the satay fried and a chicken burger as a part of a lunchtime meal offer alongside a drink and we were thoroughly impressed!! Lastly, a massive positive review to Will B! Not only was he a friendly and anchorage face, but hw is so evidently passionate about both board games and his job, you can tell in his attitude towards customers and how helpful he is and encouraging of others!! He really elevated the atmosphere to a whole other level!
352 Opinions
473 Opinions
First time we've been under the new management. Made to feel very welcome by the staff. Food is excellent, plenty of choice on the menu. Definitely a pub to visit if you like Indian cuisine.