BurgerShack Hodge Hill in Birmingham

Food was late it was hard and just poor quality

Lovely hot Amazing food once again 👍

very poor delivery ordered food at 6.00 pm and it just got delivered now n its 7.30 pm. 1.30 hr to deliver food

another great meal and makes it better having polite delivery drivers.

the food was cold, quality wasn't good and they forgot the concrete and custard off the order

Ordered online through justeat and was disappointed to say the least. For the price I expected a decent size meal but the burger looked like it was from a kids happy meal. Fries were overcooked and crunchy (basically crisps). Will not be ordering from here again, overated!

No different to McDonald’s, substandard, missing item and McDonald’s has more drink options

Called on Saturday night probably the best burger I've had absolutely loved it fries are really tasty as well very friendly staff definitely recommend going

I always order from here,it's definitely my Go To place,food always hot they also listen to any notes that get added,really friendly aswell.

This place is a hidden gem! The staff especially Ali, Khaled and Hamza they are the nicest staff I've ever met, amazing people tbh. I bought a munch box on Wednesday evening and it was so so so good, portion size on it was MASSIVE and it was the best munch box I'd ever had, really good value as well. I can't wait until they release it out on the menu currently you can only get it if you order on uber/justeat for £12 but its worth every penny! Jazak allah khayr brothers and please keep up the good work. btw my favourite meal is Triple cheese burger extra Algerian + Dynamite fries extra Algerian sauce this combo is delicious, and I sometimes switch to chicken fillet burger they do it quite nice. Chicken here is wonderful especially the popcorn chicken. I had it on this week Wednesday in my munch box it tasted 10x better than the popcorn chicken that KFC does!

Terrible I rang the restaurant to specifically change the sauce on my burger and the messed it up great delivery time tho good isn’t good quality at all

best burger ever and quick delivery

I’d love to comment on the quality of the food but the order hasn’t arrived. It’s 21:01 and the order was placed at 19:05 with a planned delivery for 19:55-20:15. The excus from the restaurant was the driver is in heavy traffic. Yet on checking on how to get there there isn’t any at all and would be smooth driving. I won’t order again as whilst I ordered recently and the food was really nice, I’m not spending over 2hrs waiting for a food delivery. If I wanted a length of time I’d go out to eat.

Milkshakes are absolutely lush, thank you for the extra cheese sauce for my nachos 🩷

First time ordering from here food took over a hour to come burger and fries super cold not happy at all

Food was late and when it got here the food was cold

This place has NEVER disappointed me. The food is really outstanding & every meal we had was full of flavour and cooked to perfection and the staff are very polite mannered . I highly recommend this place.

the burgers and fries were hot and fresh, although the fries were a little undercooked, delivered 20min earlier than stated, delivery driver was very friendly

Great service, food was good as always

4 years plus I've been using burger shack so that explains it all.

The new holloumi fries they have recently added to the menu are horrible. My grilled chicken burger had barely any meat and was overwhelmed by too much mayonnaise. However, the double fried chicken burger was delicious, and everything was indeed fresh. Thank you.

Overly priced for what truly is child sized portions.

another fresh meal as always and a great considerat delivery driver .

In the name of Our Creator, Most Compassionate, Most Merciful. Peace, Love, Harmony and Blessings to all those reading this. Ordered food for the whole family, been here before but thought I'd leave a review as I am always left impressed by Burger Shack. Pereonalised and devoured the Smokey XL left well satisfied. Will be back for sure. <3😇❤️ 🕌 ⛪️ 🕋 🇸🇦

Ordered 2 double chicken burgers, both were single. Also one was a large meal, large fries were absent.

always fresh food , I've been goin for at least 4 years now

excellent value for money from burger shack lovely desserts polite and efficient delivery driver 10/10

always great food and great delivery

Always great order from here all the time and enjoy it every single time. Never needed to make a complaint!

very nice clean food 👌 thanks another really enjoyed my meal shakes are the real deal 100

Thank you for delivering such lush desserts & milkshakes as always. My fave place ❤️🫶🏼

Loving the updated menu options. Great food. Fast delivery. Firm favourite

What a hidden gem amongst a residential area, food is spot on.. A rare one these days when you order a burger and it comes better than expected..fries are what they should be like julian Mccains😋😋😋 thin and cooked perfectly Beef was proper tender and succulent! guys get down here and see for yourself As they say the proof is in the pudding and they serve deserts too!

Wow there new on the menu smash burgers are so delicious amazing food excellent service fully recommend this place

Food was delivered late and the worst part was all the fries with the meals were stale. Could not eat them as they were too dry and hard. It was not like this on previous orders. What a waste of money and food.

really nice food 1st time order and would recommend and we will order again 😀

First time ordering from this place. It was a little out the way from us but my daughter and I craved some decent comfort food with good desserts and milkshakes. And we were not disappointed! Food arrived and was delicious. Good selection on the menu , no items missing from order (as we have experienced many times from other places) and good portion sizes. We will definitely be ordering from here again in the future.

Great tasting burgers and smothered fries....

Haven’t ordered for a few weeks but the food arrives fresh and hot every time with a polite respectful delivery driver. I can never fault this place, nachos and loaded fries are lush, along with there milkshakes best I’ve had on just eat 😍😍 thank you for my cheese sauce too 😀😀

This place used to be my favourite, until they got a new menu, and increased the prices. Currently its too expensive and the prices do not fit the portions e.g you could buy fries for £6 and it would barely be enough for one person. Also the donner that they now sell is massively overpriced and they only put so little in. It's really unfair and you're not really getting your money's worth anymore.

Good customer service, amazing milkshakes and burgers

The food was amazing! The customer service was also excellent and the staff were so helpful. Would definitely recommend.

I’m a regular customer here and the food is always great and comes hot, the only issue I have is the kebab sizes you get like a handful of kebab meat other than that top tier!

they are small burgers but tasty. Would be better with a thicker patty. Milkshake is okay, chemical version. Fries are ok, disnt like the table salt.

food was delicious milkshakes was yummy

Fresh & tasty food as always! Nachos & fish burger are stunning 🫶🏼🫶🏼

Awful chicken. Mushy like cheap processed chicken with no taste and horrible texture. Burgers burnt, chips cold. Cold drink was warm. 0/10.

Lovely food burgers are amazing

The best fries around. The burgers are amazing also.

Good tasty food as always, loving the food off the new menu 😍😍😍

Very nice food today and the frys like McDonald's the best, the burger and Milk shake was fabulous

Food wasn’t worth the money small portions burger had sauce on when didn’t ask for chicken burger with sauce

Wow perfect food to watch the football final with, the new items on the menu are absolutely lush, Cajun doner is a must try. They literally have everything you could think of all in one shop 😋😋😋

Delivery driver never came up, didn’t receive my food 😢

i don't normally put reviews but I'm sorry to say but me and my family wasn't happy with the food at all the fries was cold and over done they was uneatable the burger was soggy the only thing that was nice was the chicken nuggets and they was free with the order I won't be ordering them here again £38 gone to waste very disappointing

First time ordering food is unreal ! 👌🏻😍

Love this place great food and the guys are always super nice.

Enjoy burger shack order from here from time to time always warm and fresh nothing missing

This shop best food fresh lovely 😍 👌

Another lovely order from you guys, milkshakes and youre cheesy fries were absolutely lush. Delivery driver was respectful and friendly 🫶🏼🫶🏼

Great as always - fresh, hot and tasty. Never experienced any bad service or bad quality food from this place. 👌 one of my fav places to order from.

Credit to delivery driver- he cares how he handles food and helped us with a bit of a trouble:)

Amazing food. Always delivered on time Amazing service good quality food will order again

burger was ok, fries weren't fresh,can of pop was warm. Food was delivered about 20mins early, maybe they could have used that 20mins spare they had to play with to make fresh fries

very tasty, delivery driver was friendly

very good Burger but spicy fries were beastly and kindness really is a very good restaurant

waited over an hour and it was cold again. ordered from here regularly for last 2 3months and up until these last two deliveries it was fine, however these last two orders have been coming to me cold. I appreciate you may be busy but if you know its gona take an hour to arrive why not double wrap my burgers so they stay warm?

Take forever to deliver. And foods cold. I've ordered this week twice and both times my burgers are freezing cold. After ringing the shop to complain all I get it someone shifting the blame onto someone else

food was pretty good, I didn't receive my red bull in the bag, unfortunately, which I didn't get the chance to contact the place to mention this but overall the food was great. got to admit it tasted wayyyy better than macdonalds and my daughter enjoyed her food also 🥰 keep up the great work guys. sorry I didn't get the chance to call up about my red bull not being in the bag. that's my fault for not contacting. Keep up the great work 🥰

Very nice the milkshakes was fab loved it

The food was cold by the time we got it, the portions sizes are very small definitely wouldn’t order from here again. The cheesy chips looked a disgrace they looked like they was thrown in then a couple of that square cheeses thrown on top

Small portions, was still hungry after eating, food arrived luke warm at best! Wouldn’t order from here again, very disappointed to say the least!

Lush and tasty milkshakes and the dynamite fries are perfect. Thanks again guys

It’s the one of the best things I ever had in my life. It’s worth the money.

Food arrived hot and evwrything was tasty

I can never fault this restaurant, food always arrives hot and fresh, perfectly packaged. Thank you for my cheese dip, you defo need to make that as a dip to purchase ❤️❤️

Horrible food. Everything is poor and supermarket frozen food quality . Absolutley ridiculous I waited an hour+ to eat frozen food fried for me coated in cheap buffalo sauce. strips were salty as anything. Fries were dry and cardboardy. fillet burger same as what I buy for £1.50 at chicken.com but atleast I know what I'm paying for.

Well overpriced and burger was so small, won’t be ordering again

low quality food, very small amountsof food, cold and old fries. not gona be ordering from here again

Sorry to say as a new customer the food wasn’t nice there was no sauce on the burgers all I wanted was a normal burger meal disappointed

First you deliver 2hr late then you send cold food there is no sauce on fries and chicken fillets are uncooked.

Always great food, consistent quality, best burgers on justeat!

The quality of food is terrible. The burgers buns were hard and dry.. tasted stale. And the burger patties were dry and tasteless. I have tried local burger joints.. this has to be the worst. Disappointed to say the least. Do not recommend. Staff were okay.

Great food and very good milkshake

Lovely fresh hot food, milkshakes are lush!!! I highly recommend!! Their new menu is a must try 🙌🏼 polite & helpful customer service and delivery driver was really respectful and friendly. Also thanks for my favourite cheese dip. Thanks guys

The food was a bit cold when arrived

Great food and still warm when delivered definitely will be ordering again.

Food is definitely worth buying, loaded fries were great and a good portion

Very good food menu on just eat needs updating tho as I’ve been inside tge shop recently and they have new menu to the one that’s on here

Absolute amazing customer service. Food is always piping hot and fresh! Will Definantly recommend!

Thought burger would be bigger but its fire anyway 👍🏽

Clearly don’t check if the foods cooked through second time ordering first time had raw chicken wings n now this

Excellent service. The food was fantastic, and I can't really comment on the atmosphere as I ordered a takeaway

All food fresh,fries test really good best 100% this shopping,good clean and good communication. I will everytime this shop🤗

Food was delayed then it was 20 minutes late then when it got here the chicken was freezing cold and fries was soggy

Perfect as always,10/10,highly recommend

Best place for burgers wouldn’t go anywhere else

Excellent service all round even gave free fries

still the best burger shop locally and good delivery

Top quality burgers and excellent customer service, I have never had a problem or any issues with the food from Burger Shack 👌🏾