Burger King in Cherwell

Amazing staff and brilliant food, will be coming again

Nice clean place Staff friendly Hot food

Top marks across the board. Drive thru was fast, and the guys on the last window were great 👍

Easy to use kiosks, efficient service and a clean environment. Will definitely be returning!

This place was amazing, great food and quick service, even when busy they dealt with the rush quickly.

I like ambience of burger king . Food was so delicious and was super good . Good team member

Had a fantastic experience at this Burger King. The staff were friendly and quick, and my order was prepared perfectly. The burgers were juicy and fresh, and the fries were hot and crispy- just how they should be. The restaurant was clean, and the atmosphere was relaxed, making it a great spot for a quick bite. Definitely the best fast food experience I’ve had recently. Highly recommended

fast service, clean restaurant, tasty food, what more could you want

Friendly staff, nice atmosphere and great food. Also the place is clean and presentable.

Brilliant food, quick service and a clean restaurant! Thank you for a wonderful lunch!

Great atmosphere and fast service

Lovely staff, wonderful service, delicious food. Would highly recommend to anyone nearby :)

The quality of Burger King stores is inconsistent, but the food here is really good and delicious!

Just disapointed that you have to buy barbecue sauce when you spend £20 plus

The app tells you it's Bicester it lets you press the heart symbol. it lets you order and pay then it tells you it's processed for collection at Crowley 15 miles away - the imanager does not want to know cannot give any numbers contacts - says drive to cowley probably 1 hour round trip - no wonder everyone goes to mcdonalds

Hot and beefy. Makes McDonald's look mid. No cap.

Went here for dinner, the food was fresh and hot and the service was fast and the employees were all so kind too!

Restaurant was spotless and clean.Amazing experience at Burger King! Customer service was friendly and attentive staff. Food was ready on time and tasted great. "Love the variety of options on the menu."Good value for money.

The food is unbeatable! Great service, great atmosphere, would highly recommend!!

The manager was rude and made me feel uncomfortable with her rude comments about me making an online complaint previously ! This has happened more than once! Such a poor attitude and worst customer service 👎

Washes mouldy pickles to save money

Manager nikki couldn’t run a tap poor sausage should be terminated

Below average food and bad service which I put down to appalling management. The manager Niki is dreadful.

The majority of the 5 star reviews are fake the manager has forced staff to write. Staff testimonials describe bullying from this manager and illegal food handling practices. Please do not eat there as you could become quite unwell due to this. I hope something is done soon.

Just awful. Served my the ‘Manager’, which kind of says it all. Never been back since.

awful manager, very rude to workers and applicants heard word of staff being forced to use moldy pickles, not going near this place ever again

Fast service and good quality food, can recommend

Amazing staff, great service from them all

The service was quick and friendly.very quickly. The burger, fries and coffee were all fresh and hot.

Have to use the screens to order. Staff won't serve you. Are they paying me to work for them? No so I went to Starbucks.

The customer service was amazing. I had a young child with me and all of their needs were catered for. Would definitely go back

Visited with my family on the way home after a day out, staff were very accommodating for our dietary requests and fussy eaters! Don’t normal like fast food restaurants, but really enjoyed the food and the staff were all friendly, will return when in the area

The food was very tasty and exceeded my expectation especially as it was nearly the closing time. Can’t fault it at all

Nice hot fresh food. Fast service. Only negative was they wanted 30p for a mayo. Usually i am given these with my meal. Car park was full of bins and no litter anywhere.

Great customer service, friendly staff. Service is fast and food is great. manager is young but very good at his job. Would recommend going there

Amazing and kind staff ,clean and organised restaurant

Very kind staff and excellent organisation very clean restaurant

very good experience, my meal came hot and my chips were perfect too, the music was at an enjoyable volume and the temperature was also perfect. definitely recommend!

Awful poor service horrible staff

AVOID THIS PLACE AT ALL COSTS Served us with a burnt burger when complained to the manager he’s was as useless as the served argued that burger wasn’t burnt. Wasted 5 minutes arguing with no result. As a customer you have no rights at this place. Completely RIP OFF

One of the worst Burger King I have ever been to or experienced. First thing is the app, bunch of rewards and vouchers which non of them works. Secondly, flies here and there, seems like they had bit of pieces of the food hence they seem quite big. Finally, the cleanliness if the toilet is good but smells incredibly horrible.

Terrible service and i got food poisoning after eating here … Stay away !!!

Beware !!! I got served stale food in a drive through round at 9 pm this evening.. Poor attitude from the staff as well

I recently had an extremely disappointing experience at the Burger King location on 28/07/2024 at Bicester Village . The shift manager displayed a disgusting attitude towards international customers, including myself. When we were about to pay, I showed the discount card and he told me dont flash the card on to his face This was really dismissive, rude, and unhelpful. It was clear that his behavior was not an isolated incident, as I observed him treating other international customers with the same disrespect. This kind of attitude is unacceptable and goes against the principles of customer service and inclusivity. I expect better from a global brand like Burger King and hope that immediate steps are taken to address this issue.

I recently visited this Burger King and was very disappointed with the shift manager's behavior. He is very rude and dismissive when I placed my order, making me feel like an inconvenience.

Too busy and noisy and staff unhelpful. Ordering machines playing up and order not correct.

It’s cheaper to order food through the app. Drinks can be refilled. The burger is delicious and the location is good near the outlet.

Had one of their new Gourmet burgers... Amazing .

I struggle ordering at the machine, it failed me 4 times, but it work for everyone else. I had to take a picture of the error before they would take my order in person. Food was fine Atmosphere was ok

Very clean and polite service would go again.

Staff could smile more lol and the place could be cleaner but not bad

Excellent food. Kind staff. Clean store

Only put 5 star so this is seen. Was approached by a Niki and was immediately unimpressed by the lack of professionalism. So rude, watched her steal money out of the cash register, she looks like she has crabs.

The only downside is that it is very hot and stuffy in the restaurant

Probably the most disappointing meal ever! Walked in and the heating must have been on full, just like an oven Ordered the Bacon Caesar Angus which was overcooked and had some very sad looking lettuce and dressing, chips were soooo salty almost like they had been dipped in salt! We also had the Bacon Caesar CC and again very disappointing and salty chips I remember burger king beating McDonald’s hands down but that dosent seem to be the case now, over £20 for two disappointing meals Definitely won’t be going back and I couldn’t recommend any of the meals from here if this is what they serve on a regular basis

Very clean. Very tidy. Very steady. Service very good. Pleasant staff

Great service and delicious food

Good food, good experience, good clean store and atmosphere

Came in store. Clean, smart and smiley staff. Manger(Alex) was on the shop floor and asked if I needed help on the self checkout which was appropriated. Food came quickly and was handed to us by a smiley member of staff(Kayleighi) and sat down with our food and drink to a clean table. Food was hot and the chips had a crisp texture, but the reason I'm writing this review is because of the burger. The burger looked like the add, the taste brought me back to when I was a kid and was hot and the bun was toasted perfectly. So thank you very much Antonio. Other burger kings need to step up as my local one normally taste like cold slop.

Food tasted great, not too long to wait either.

Ideal place for our grandchildren

Great Burger King will be going again. Amazing service polite and helpful staff, food is good and unlimited drinks. Very clean for Bicester

Lovely helpful staff, nice food. would recommend

Unwelcoming female restaurant manager & disrespectful behavior towards international customers. This behavior falls short of basic hospitality standards. Urgent action from BK regional management needed for a truly inclusive environment. #NotImpressed

Popped in for lunch. All was okay, the service from the staff was okay. I will say the place lacked an atmosphere, but it could have been the time of day we visited.

The drive through staff are very special indeed 🥴

The lady manager was so rude. Staff need serious training on customer service and basic politeness. Shocking behaviour from staff.

The service was swift and friendly with the food being hot. The area I sat in was slightly dirty with soda splashed on the floor and some table tops uncleaned but I awalys wipe down my table before using.

Have used the drive through several times do love a Burger King, staff were very pleasant, and have used the restaurant once some time ago and from what I recall was fine.

Not busy, am but the very young staff seen unable to sort out minor problems out quickly or keep the customer informed of developments. The strawberry milkshake machine had run out of mix…. And it took them approx 20 mins to decide, what looked like, who should do it and where the new mix was. The young girl serving was polite, but it seemed nobody was ultimately in control to rectify a problem quickly.

Don't like the fact that you can not order at the counter, waiting for someone who can not operate the screen ordering service was a big deal. Then when I tried it I know why they couldn't use it. Let's just make this as difficult as possible for none tec older people. Got the food in the end lol. Tried to order a slush at the counter but was told you have to go back on the screen, so just didn't bother.

I went into burger king and ordered Adrija kindly took my order she was lovely and polite and was patient with me as I was taking forever to order and she even paid for some of my meal with her money using her phone since I was low on my money and it really means a lot since I’ve been struggling and I just want to thank the young generation of the day. Thank you so much Adrija

Very cramped and the burgers looked like they’d been thrown together then sat on. Response to owners reply: Perhaps, rather than silly flippant replies, you should instead focus your effort on improving your restaurant for your customers.

Food comes very quick and drag as it isn’t very busy. (Also, why is the person running this account a savage, like clam down mate)

I love a burger king once and a while great service great price

Fry chips cold, the people working there sweep so loud bang always, table dirty

Two Whoppers were Luke warm. The loaded fries were lovely.

Went through drive through tinder some lunch. The gentleman with glasses taking the order was beyond arrogant. Very impatient and hurrying the order before we could finish the order refuse for us add one last item and said we should go inside if we are not sure of want we want. It was not peak hours at all with no cars behind us. This type of behaviour is not acceptable at all. There is no need to be rude like that. He must understand that he serves clients with various needs, some have disabilities and can’t be expected to be pressurised to order at a speed he wants everyone to. It does not come as a surprise that your customer reviews are shockingly awful after today’s experience. Learn to treat people with respect regardless of race, background or gender.

The food was good fast service the staff were very lovely I would recommend

BurgerKing!! Eat like a king. Recommend the movie for the hardcore FunsenTräger fans and what kind of stuff is there?

I didn't have a good experience at this Burguer king, I was treated very badly by a very rude attendant

I love this tiny little burger king, it's always quiet when I visit, which is nice for those suffering anxiety. When I went during the week their internet and tills had gone down, so they had a sign on the door stating cash only - all good, the staff served at the counter as the interactive ordering screens weren't working. We all got fed, nice one

Been today at burger king at Bicester OX26 1BT I wanted to Oreder from the till the Tasha staff refused And I have to order from the self service as I was using the Burger King app I’m not very good to use the self service.

Been there once. Unfortunately I had to query about a missing offer from the self-serve till. Avoid this branch if you need to interact with staff. The online ordering doesn't work at this branch, so your only hope is in the self-serve tills. The first one I used was not fully functional. Food was warm and ok. The ordering area looks decent.

very good burger king, very clean , food is always fresh ,

My wife and I are visiting my daughter and son-in-law in Bicester from Canada. We decided to walk over to Burger King while they were at work. I was not accustomed to the sign in machines as we can order over the counter in Canada. I was very fortunate to have an over the counter lady explain and show me how to order by machine - she was great and I thank her very much - great venue - great food - Again thank you.

Drive through not operational, counter space obstructed by courier's, tables not cleared ans service painfully slow. I won't be going back.

Did a delivery here. The staff are fantastic. Very polite and a pleasure to deal with.

Really great experience, delicious food, friendly staff

Went there 1 time, outrageous serving, the manager is rude and really petty, she will make the staff work while she does not nothing but use her phone.

Never again Took me 20 minutes to get my food. When i asked to see the manager the staff pointed me in the direction of a middle aged woman sitting at a table looking at her phone which i consider to be very unprofessional as they seemed to be understaffed at the moment. I also heard from friends about they having a rat problem. I dont recommend going to this particular Burger King branch

Had to wait 25 minutes because they forgot my order. My friends finished by the time I got mine.

Just ordered take away. Service was fast.

Oh god what to say....had worst experience ever. I ordered chicken burger got beef and then got it replaced...such carelessness.

Bacon double xl meal. Burger stone cold and cheese not even melted. Big brown rat running on the outside. Never again!

My wife and I bought the plant based Wopper and it was delicious. Genuinely cannot tell the difference! It was also very reasonably priced.

Burger - like - nice. Service is a bit slow today. Got to update the service side as we called in today and hardly a spare seat. Service was quick and staff very friendly.

It's a burger king, I go here to lower my life expectancy by ten years by eating the huge bacon double XL burger and by Jove we achieved it.

Fast food? Felt like I was fasting in the 30 minutes I had to wait for my order. No apology got the wait. Not happy

Worst staff behaviour in the country whoever own the place please read rest of the reviews as well and please take action to get them customer service training or get rid of them and hire well mannered staff.