Burger King in Glasgow City

Made a blunder ordering and staff very kindly fixed my error. Very pleasant customer service

Restaurant was clean and tidy, service was quick and helpful the staff were fantastic, food was served fast, and delicious, overall very happy.

Had a lovely time at this store today, service was just great from Denise and Dougald 😁

Lovely and clean, friendly staff and hot foot

Staff were very friendly, food was fresh

Had lunch and lovedmy Whopper. The staff were so helpful

I came to Burger King in Buchanan galleries and ordered vegan royal meal and halloumi fries. They food was fresh and was served in couple of mins. I would definitely recommend Burger King Buchanan galleries to everyone. Customer service 10/10!

It was overall a good experience. Very friendly customer service, clean lobby and amazing burgers. Whopper rocks 🍔

The service was quick, and the staff were friendly and attentive. They got my order right, and the food was served hot and fresh. I opted for the Vegan royal meal, and it didn’t disappoint. The burger was just perfect, with the right balance of toppings, and the fries were crispy.

Place is very nice and clean with customer friendly staff. Syed from the kitchen team is very helpful chap.

Great place to grab your meal. Customer service is top notch and staff is highly professional. I ordered a plant based whopper which was freshly cooked.

Best Burger King I have been to, good service.

Had a great experience at burger king, enjoyed my vegan burger

Excellent customer service. I was served by Syed very professional and and helped out. Would definitely come again. 10/10

The self service kiosk being right at the counter is counter-productive, as a person with anxiety I prefer the self service mainly because it's away from it. Otherwise, a perfectly fine burger King, albeit was a little hard to find it haha.

Great service, the new caeser crispy is really good. 100% recommend.

Fantastic dining experience! The food and service was fantastic! Would highly recommend! 10/10!!

Amazing customer service specifically from Syed did an amazing job food was good thank you again

Today I went to Burger king in Buchanan Galleries. I waited to be served and eventually was told I had to use the pad system, I said I didn't know how to use it. And was told he was the only person on. I'm disabled and was very unhappy with the no service what so ever!

Highly satisfied with the service and quality of food

Best place for a quick bite. Clean ambience and friendly staff

I ordered vegan burger but wasn’t inside any salad.I picked no onions no mayo no tomato .Also £2 for tax!!!!!!!

Recently visited the Burger King at Buchanan Galleries in Glasgow and was very impressed. The restaurant was spotless, and the environment felt welcoming. The staff provided excellent customer service, greeting me with smiles and ensuring my order was accurate. The food was fresh and tasty, making for an enjoyable quick meal. Highly recommended for a convenient and pleasant dining experience in the city centre.

This has been one of the best experience in a burger king I've had after a long time.

Best and tastiest burgers. Loved the taste and service. Over all a great experience

Amazing and clean ambiance and the tastiest burgers in town. Loved the customer service.

I thought the staff were absolutely lovely and very polite. The food was excellent

Have no concept of health and hygiene watched for a few minutes and seen what they thought was acceptable would not order from again

Been to Burger Kings all over the world and this is the worst one I’ve ever been too. First time I didn’t eat up

Food took very long to make and when it did get here it tasted horrible

Excellent service and delicious food! Burger King never disappoints. The Whopper is always a favorite, and the staff here are friendly and efficient. Perfect spot for a quick bite or a casual meal with friends. Highly recommend!

The service is always good. Have no problem at all with the food!

Excellent services. They always deliver.

Burger King at Buchanan Galleries delivers classic flame-grilled burgers with efficient service, perfect for a quick bite during your shopping spree.

Burger King serves up classic fast food with a side of friendly service from its staff. While experiences may vary, their team generally aims to make your visit enjoyable.

Seema is very helpful and polite

Good, clean place. Polite and helpful staff.

The staff are really friendly. Appreciate the service. The food was also top notch. Definitely recommend coming here if you're in Buchanan Galleries and wanna stop by and get a quick bite.

I never thought I'd get such excellent service at a burger king. I ordered off the kiosk, the process was quick and easy. I got my food promptly afterwards. The food came steaming hot and built perfectly to my specific choices. The woman who served me did so with a smile as she offered me additional ketchups. She also helped direct me to the drink machines and show me how they worked. I had an excellent meal. I couldn't recommend this burger king enough! Stand out!

Great place to grab a quick bite on days you are tired or just lazy. The staff greets you with a warm smile and is prompt to offers help. I even saw staff members helping older customers place their orders and even delivering them to the tables instead of making them wait at the counter. The taste of the burger is true to its fame, the quantity of food is satisfactory.

I've had the best burger after a while from here, and the service was really good too. They were very friendly and swift with the order.

Very friendly staff and quick service.

Best burger king outlet I have been in glasgow. Nice food, friendly service, and great ambience.

The service here was amazing , the quality of food and taste were great too. The staff here are super friendly and nice. Definitely the best place to indulge in good food after a long day at shopping in the mall.

The food was awesome, I love the whopper! The service was rather slow however luckily you could get your own drinks. The atmosphere was not indoors but very open.

The place is amazing, nice place to eat after shopping the staffs are amazing and kind. I enjoyed my time.

The staff are excellent and service was very prompt. Even when I asked for substitution. I love it.

good service. Staff is very helpful. Very good atmosphere.

Horrible service ! The young man at the till was very offended that I asked for help with my order ! And that being said when the 3 staff members were not busy at all, just standing around and chatting !! Absolutely disgusting customer service !!

Kid friendly and good fast food , burgers are probably the best of the fast food options and like that they have free style type soda machines.

Fantastic and friendly staff! Amazing food!

Staff was very professional with super fast service

Lovely place, informative staff and great quality

It robs people by showing massive burgers on the screens, but in reality, they give kids food. Full of the adult charge. nervous and unconfident customer service to explain properly to customers 

The customer Service at this Burger King was amazing, the staff were really polite, professional and helpful, the speed of service was fast and the food tasted great.

None of the juice machines worked £12 for a burger and not get any fluids, just a rip off. But it was the only place open to me at the time.

5 star service, food served quickly and was great

After a really tough morning shift I was presented a really great food and customer service. The staff Bella & Callum were very kind and bubbly and made me feel very welcome.

The staff were friendly and the service was quick. Definite visit if you go to galleries

The food was hot and the staff were friendly

This is my go to place whenever I shop at the Buchanan galleries, the service is quick and efficient and the staff here always have a smile on their face. One of the best burger kings in the Glasgow.

The food served here is value for money. Well as tasty. The staff here are very friendly and welcoming.

A Burger King like any other or so I thought, wasn't a good start as my order was wrong but a Shift Manager on at the time Calum was wonderfully polite and helpful and it was sorted in a jiffy. Then a disaster of my own making happened I dropped my drink but again to save the day and my embarrassment Calum was over in a flash personally cleaned it up while reassuring me it's all ok, man some hero's really don't ware capes! Food was as good as I expected from Burger King I enjoyed it but what a top guy Calum was, thanks pal.

Place was well kept and tidy all the staff where very helpful espically callum who recommended me to the app for better deals

Best manager iv met and made me feel welcome very nice person

Callum was a huge help in choosing a burger

an old man working here is very rud

Excellent service, staff very helpful. Food outstanding chimichuri loaded fries highly recommended.

the coffee machine breaks very often

I expect to eat a whopper here, not be served by one.

Ordered Whopper and Fries. Both were look warm. Service was slow and they were not busy.

The manager Denise and the crew really do elevate the place. Always a wee treat when out shopping.

Clean restaurant. Staff friendly. Food excellent.

The people are really rude. I get that they are in a rush, but that's not a excuse to be rude with the clients.

Second BK of the day this time i went for a double

Typica Burger King but next to two other restaurants very close to each others both selling Korean and Asian street food . But the Burger King was the busiest of the three . It was very clean and tables clean and the floor was constantly being swept and kept was spotlessly clean . When in Edinburgh again I wouldn't hesitate in using this Burger King again Very pleasant and Quick service 👌

Excellent customer service, clean and tidy shop and food was fresh and hot thank you

Clean and tidy, food fresh and hot

Enjoyed a lovely meal in Buchanan Galleries today. Food was warm and place was kept clean.

чисто аккуратно приготовили мой заказ , столики чистые , людей мало , можно в тишине посидеть ..

Friendly staff in the Buchanan Galleries store, always served quickly and the food is tasty & hot everytime.

Great service from the staff in this branch always happy to help me with my order as I have some mobility issues.

Absolutely outstanding service from Denise this afternoon… will definitely be back :)

Fantastic service. Staff very friendly

Outstanding service from the team at this branch!

Friendly staff who manage queues very effectively. Food was lovely and warm. Place was nice and clean.

Friendly staff and great choices also very clean restraunt.

waiting for the order 10 minutes, no one is among the customers, tragic service 4 people and no one is interested in my order, I do not recommend this place

I had problems with ordering on the app today and Denise was extremely helpful, amazing customer service. Thank you again Denise!

Customer service was outstanding, staff were very pleasant.

quick service and really kind staff

Always clean and tidy, food is great and fresh this is my favourite store

Amazing food and Amazing service from staff.

I never write reviews but I was so happy with my service at the Burger King in Buchanan gallery’s today….. brilliant service brilliant xl bacon meal 👏🏻👏🏻👏🏻

The manager Ross was brilliant,made me feel so comfortable and there was no rushing the order, I’ve been to other fast food outlets and everything feels like such a rush so they can get to the next person, this Burger King made the experience different, it made it feel personal as if it was “all about me” for once and that’s something that’s non-existent now.

The least satisfactory experience among all Burger King restaurants in Glasgow. There are no self order machines, the sprite I ordered was sparkling water, it wasn't sprite, the drink machines were not working well. The food was hot, and the chips were crispy, That's the only good thing. The staff are friendly. I recommend the other Burger King branches.

Food was great and service was fantastic will definetly be back

Great friendly staff and great food :) very attentive and great costumer service some team :)

Good service, the staff could listen in a little better and pay attention, however it was noisy so that is understood. The drink machines are easy to understand however for a first time user they were not explained, however you can ask for support. The portion size isn't big, quite small but that is better as you can enjoy more foods avoiding the feeling of being stuffed. The cutlery used is wooden, which I prefer over McDonalds paper ones, yet I did get a couple splinters in my fingers while eating. Yet I feel that the oak/birch cutlery also gives the food a slightly wooden taste which I think makes it taste a little better than tasting bleached paper. Overall better than McDonalds. Issues to fix : - slightly better cutlery , that won't splinter - invest in ordering machines to avoid the problem of not quite being able to hear customers or have mix-ups. Would have given 4.7 stars if that was an option , but for 5 is just not quite it

Horrible. Made a mistake on the initial order (it happens, I'm not too upset about that), but then they took a long time to correct their error, and made a mistake on the replacement order. No attention to detail whatsoever. And my fast food meal ended up being incredibly slow.