Burger King in Chorley

sent wrong order, they don’t answer the phone and i was left with food i didn’t like or order

The core temperature of the food delivered was cold, the order arrived not inside insulated delivery bag and outer packaging was wet from rain.

Food was Stone cold when it arrived, had to warm it up. Milk shake came with no straw, not impressed for a meal that cost me nearly £20

Delivery time changed twice. Wouldn’t order again. Food was cold by the time it came to us

Wrong food delivered and take away driver took the long route through Lancashire XL meal ordered. Received small chips and bacon double

Once the food finally arrived it was freezing cold. as they had put freezing cold drinks in the same bag as 1 drink was frozen the chips Were under cooked and the burgers very disappointing for the price I would expect better quality I'm never ordering again and would prefer my money back as it all went in the bin

The order was wrong I paid extra for cheese bacon and I patty I feel I have been ripped off

Chips were stale and cold when they arrived. Poor.

all sides missing and whopper missing!

Can’t even use the Burger King app which forces you into paying rip off prices.

For some reason Burger King don’t give the correct amount of chips with the order. We were missing 2 portions for 2 meals today. Last time we had 1 portion out of 5.

Excellent! First time ordered from this BK and first time using Just Eat. Brilliant service from both, pleasantly surprised. Well done and thank you - 5 stars!!

Terrible. Food wasnt even that good never mind the fact that there were dead flies all around us while we were eating!! Worst cleaned place I've ever seen. Took ages aswell. Wrote a letter to them telling them about the dead flies and everything and they didn't even reply!

Very expensive for poor quality food, had better onion rings from a supermarket freezer aisle. Delivery driver was very nice.

food was fine, but additional comment for taking ketchup off a burger were mixed up so had 2 unhappy kids.

can't get order right... multiple times now.

My food was cold also I paid for chilli bites I did not receive them

Surprisingly satisfying Burgers.

Arrived barely warm with no chips in the kids meal

Order all correct and delivered on time. Food was still hot when it arrived and we're in Chorley town centre. Impressed.

Excellent service, manager and staff on the late shift a true credit to the BK chain. 👍🏽

Ordered Mocha but delivered cappuccino. They tried to say this is mocha. Fries were completely dried up. Not worth eating here.

Completely wrong food, only one meal

orderd a bacon XL cheese burger meal with coke got a whopper a chicken royale loaded fries and Fanta

Food was late. Had to walk to find the driver he was blaming us for the adress when it clearly states a correct adress you can put into the sat nav. Food was freezing.

asked for Chiili bites got Onion rings

Food came very cold unfortunately

The sauce wasn't delivered so that was 60p more than that

Paid for spicy mayo and it did not come.

absolutely great not had burgerking for 20 years would use again

perfect quality food reasonable prices definitely a treat. kind delivery driver

Shocking service last night took 45 minutes to get two meals.

Ice cold food after almost 2 hours waiting- beyond disgraceful

Further to prior reviews: 1. Burger King marginally more expensive than Macdonald's? This has always been the case and should be common knowledge now! Order was expensive?? It's a MOTORWAY SERVICES, if you don't know this by now then maybe you shouldn't be driving on motorways, or anywhere for that matter. Today's experience was very pleasant indeed, shift manager (Sean I think his name) helped me no end to get sorted with a voucher code from a survey, he may have noticed I wasn't in the best of health and so seemed quickly went from talking it through with me to doing it all for me at the checkout. Order and food was prompt and very enjoyable, well done to all the staff. It isn't the first time I've come here and certainly won't be the last. Praise always where and when it's due.

Was late and they forgot my onion rings that I paid for

I didn’t recieve the chips I ordered I don’t received loaded fries and only 2 normal fries turned up so I’m missing 2 fries and missing 1 burger

Order a 2 double whopper meal deal and don’t get any chips with either meal, no nuggets sent paid £34 for 2 burgers n 2 drinks

Order delivered early, I have all my items and the food is great, we got everything we asked for.

It never showed up and marked it as delivered

Food missing. The rest of the food wasnt very fresh or warm.

Food was late and cold, items were also missing.

Absolutely shocking, missing a full meal and drink, also last time we ordered you sent an entire wrong order. How hard can it be 🤷

Ordered food at 1.45 it only got delivered at 3.30, by that time it was past my lunch time and food was cold and soggy

Took over 30+ mins for a courier to be allocated. Food was stone cold & missing fries. Won’t be ordering again anytime soon.

Just ordered £50 of food for the whole family and ordered at 8:50 was told it was going to be here by 9:30, sat here and no food and rang the place up to a illiterate woman on the phone taking the whole situation as a joke and laughing about it.

Delivery time period moved slightly but overall food was good and hot

Hi I ordered a vegan royal meal and only got the burger

Was fine, did the job but quite expensive

It's Burger King not a Michelin star restaurant. This Burger king wasn't busy, my wait time was no surprise. The staff seemed to interact with everyone well, especially one who had an order query. The food was up to BK'S standard. The atmosphere was as cosy as a motorway service station can be. I'll say well done to BK at Charnock Richard northbound.

Food did need a bit of reheating, but delivery was fast and food was delicious

Poor,and unprofessional. Food never turned up, and they didn't even bother to phone us, never again. 😤

Loveliest driver imaginable, very good food, most reviews here too unkind, trustworthy branch! Don't hesitate if you're unsure!

Burger and drink no problem. Service was reasonably quick. But £6.38 for a cheeseburger and medium coke! You can get a quater pounder, coke and fries 🍟 😋 for that price in a McDonald's.

Food was cold we had delivery . Food missing not happy

Ordered of uber eats burger with chips and 9 chicken nuggets, fries didn't arrive and 4 chicken nuggets, worst is the bags say 6 or 9 so someone can't read numbers 🤣

I received my order with half the items missing, burger king couldn’t help and there was no way for me to contact just eat

Should have taken heed of other reviews. Food delivered stone cold

It never showed up. Please give me a refund

Food was very greasy. Bun was dry. Didn’t taste like the usual orders from the Preston branch

Food freezing cold . Took nearly 2 hours . Missing dip .

Ordered at 11am only just hot it at 1:30 pm

Food was lovely Service was great Tables was dirty That was the only thing i would say

Delivery driver was lovely, but the wait times for an order these days are ridiculous! The food was ok. It’s good to have Burger King added, but a shame their vegan selection was mostly unavailable. I liked what I got though.

35 pound order and they sent a burger, fries and 2 drinks

Food is cold and over 2 hours late.

The food was cold and thick with salt all over fries and burger. Will not be ordering again. This was first and last time, £20 wasted on food we couldn’t eat. We are pensioners as well, it was supposed to be a treat. Ordered at 7.55 came at 9.10. I would ask for a refund but probably won’t get it.

Time changed 3 times . Food was stone cold . Went in the bin ..

Food was good and driver was very polite, would of been earlier of the barriers at charnock Richard was up. 🤣😅

Whopper near was excellent. Good service too.

Have not had a BK meal for years as non close to where I live. expensive (motorway services) and absolutely pathetic crispy bacon( it was all rind and drip white, crispy my a**e ! No mayo, bone dry and tasteless, chips hardly any. No wonder BK are struggling. Never again.

Today I orderd cheesy Bacon loaded fries ( time 11:20 order no. 342). Very disgusting !!! After one hours I need to do emergency stop for vomit. The food was stinky and most likely old. That was my last time in burger King.!!!!

Very slow. Not fast food at all. Check the wait times before ordering/paying.

Best burger I’ve ever had with them

Ordered on the touch screen, fairly short wait for the food. Burger and fries were not very warm and as usual, the burger looked nothing like the pictures, with only a fraction of the fillings. It was OK though and the lady serving was very good. The hygiene level was also well maintained.

incorrect food (Ordered & paid for Aberdeen Angus Burger got chicken royale) very limited choice of drinks (no milkshakes) food barely warm, and staff lacking in manners will not be going there again!

Very slow service, backlog of 25+ orders and 30 minute wait. Staff were doing their best but they're clearly understaffed. Avoid if you want 'fast' food.

The place was very busy. The food was a bit tasteless. Not impressed.

Fast service and lovey food, lovely friendly staff, a welcome break after a long drive. Watch out for New Dyson hand dryers in toilets which are weird as they tend to blow the water from your hands into your face, not very hygienic

Never really used B.K. Too much hickory on the burger! Reminded me of a terrible BBQ I had in Texas. 🥴. But I must say the chips were nice it's a pity there was so few of them. 👎

Very slow service at 7.30pm. Had to wait 20mins for a double bacon cheeseburger. Would have gone to KFC if I'd been told of wait time!

No minus stars. Had to be the worst meal I've had at a services...

It was alright, not much rush but even then got the order wrong. Other than that service as alright.

Worst burger King going. Never have a full menu, no desserts, limited drinks, no sauce... joke

Does what it says. Was quite busy, and STILL the vegetarian option is indeed an option! Why most motorway franchises don't carry it I don't know, it's a real shame. I realise touch screens to order the meal are the rule rather than the exception, but the establishment seemed a little understaffed and I was (usual moan) only carrying cash, which was obviously not liked, as the face to face ordering station was unmanned. A missed sale, but judging by the queue I'm not too much of a loss....

Very busy place,but clean Thoroughly enjoyed my burger 😜😁

Ordered a vegan royal and got served a chicken one in Royal packaging Absolute joke it would have made me seriously ill if I didn't notice

Stood there for 5 minutes waiting to be served or try and catch someone's eye. Wasn't busy one car in the car park. Gave up and left. Fast food my arse.

4 out of only 6 touchscreens working at all, and the 2 remaining ones very slow and had to be repeatedly pressed to get anything. Terrible idea, unhygienic, slow and frustrating.

Dont go here if you want to use the app or the offers..they don't accept them. Don't waste your money, drive to another branch.

Very slow service and food was cold.

Really tasty burgers!!! Great to go anytime!

Love burger King, can't understand why people go McDonald's !!

What a waste of time. Worst burger King meal I have had. I understand places are short of staff but wheres the staff management at. Happy to take your cash but if you have 30 minutes of your life to waste then fill your boots. By the time you get the food it's warm not hot. Don't take my word for it go and enjoy the experience for yourself.

Great burger as always but 15 minute wait for it was a little long

Lokal znajduje się na piętrze, 2 przejściu nad autostradą. Niestety o 20 był już zamknięty.

Very poor service the guy who was doing the orders was rushed off his feet had to wait over half an hour for food only one of there machines for ordering food was working the other to not working. Plus side food was good.

Slow service everything was cold 2 staff on, on a Sunday evening waited 30 minutes for a burger and chips chicken burger and chips.

I understand I visited at a busy time but I had to go and ask for a table to be cleaned only to be told I would have to do it myself now I'm not a fussy person but I found this to be quite disgraceful needles to say I didn't bother ordering

Hardly ever get to eat a burger King (none where I live). Was looking forward to 2 whopper cheese burgers. All salad missing, only a lonely tomato and mayonnaise! I was so hungry I ate them anyway, not impressed! Last time I had a burger King it was equally terrible, this time whoppers cheese without any cheese or pickle. Have it your way, my arse! You can't even have it their way (as advertised).

Waited 15 mins for order to be taken. Too busy with very few staff. Left without ordering felt sorry for staff.