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3.7

Based on 703 opinions finded in 3 websites

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Nº 283 in 363 in Chorley

CUSTOMERS TALK ABOUT DISHES WITH..baconchicken

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Cracking Hot food & super fast service.

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sara cook . 2025-04-26

MORE AT Google

Brilliant service, lovely staff and very helpful. The item we wanted was out of stock and man named niall was very happy to help and offer many different options. All the staff were very efficient and very nice.

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Lucie . 2025-04-25

MORE AT Google

Attended here to have some dinner. Was told they had no beef burgers left. Comical. Also cannot use the app

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Jason Percy . 2025-04-09

MORE AT Google

Due to the restaurant not the driver, food freezing cold and half the portion of fries missing

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Clare . 2025-04-06

MORE AT Just Eat

My order was missing. Only one bag, not 50 pounds plus of order. I need a refund before 7 days.

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Vicky . 2025-04-04

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Delivery time kept changing, food only started being prepared 25 after order was placed. courier was waiting in store for 15min, when order did arrive, it was cold.

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Jennifer . 2025-03-18

MORE AT Just Eat

lettuce was brown, this is off and should not have been sold

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Sam . 2025-02-24

MORE AT Just Eat

Professional delivery driver 👌

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Kevin . 2025-02-22

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food was good but was missing a drink

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Anita . 2025-02-20

MORE AT Just Eat

Had a rough day and decided to treat myself with some BK today. Place wasn’t busy and Saad was being trained by his colleague Scott. Both guys were quirky and funny which made me forget for a second about the hardships of the day. After I ordered I barely dropped my belongings at the table to learn my food was ready! Everything was nice and hot. Next time I’m at Charnok Richard I’ll strongly consider popping in for a Memphis BBQ again.

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Ghstek . 2025-02-03

MORE AT Google

was told delivery would be 17:55 it turned up about 18:30 1 and half hours after I placed the order .. food was good tho

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kerry . 2025-01-31

MORE AT Just Eat

Lucy served me, approximately 4pm on Sunday afternoon outstanding customer service, huge smile, lots of eye contact, very polite and friendly whilst remaining professional. Not very often you see a genuine smile and interaction. Pleasant interaction. Front of house area clean and tidy, tables cleaned as tables vacated. Food was freshly prepared.

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Donna Smith . 2025-01-19

MORE AT Google

horrible didn't get drinks we ordered, parts of burger was missing on one

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Claire . 2025-01-11

MORE AT Just Eat

We had to wait OVER 2hours 30 mins. I’m very disappointed

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Tara . 2025-01-09

MORE AT Just Eat

Freezing cold when it arrived and took forever to arrive

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laura . 2025-01-02

MORE AT Just Eat

over an hour late and they only sent half the order. the delivery driver was lovely and he gets a 5* but burger king is definitely a zero star.

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Morgan . 2025-01-01

MORE AT Just Eat

Food arrived quickly and was hot

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Chelsea . 2024-12-29

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Dinner on Xmas Eve! Thanks for being there Burger King! 👑👑👑👑👑👑👑👑👑👑

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Ms T Lee-Scully (Misty Lee) . 2024-12-24

MORE AT Google

Excellent service by Shawn. Food very good and hot.

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David Harris . 2024-12-22

MORE AT Google

Very cold dining area, chips lukewarm, Burgers just slightly more so. Quite disappointing considering the cost.

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Maurene Richmond . 2024-12-08

MORE AT Google

sent wrong order, they don’t answer the phone and i was left with food i didn’t like or order

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Natasha . 2024-12-07

MORE AT Just Eat

The core temperature of the food delivered was cold, the order arrived not inside insulated delivery bag and outer packaging was wet from rain.

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Dominic . 2024-12-05

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Food was Stone cold when it arrived, had to warm it up. Milk shake came with no straw, not impressed for a meal that cost me nearly £20

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Craig . 2024-11-28

MORE AT Just Eat

Delivery time changed twice. Wouldn’t order again. Food was cold by the time it came to us

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Amy . 2024-11-23

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Once the food finally arrived it was freezing cold. as they had put freezing cold drinks in the same bag as 1 drink was frozen the chips Were under cooked and the burgers very disappointing for the price I would expect better quality I'm never ordering again and would prefer my money back as it all went in the bin

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Anita . 2024-10-20

MORE AT Just Eat

Wrong food delivered and take away driver took the long route through Lancashire XL meal ordered. Received small chips and bacon double

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Alberto . 2024-10-20

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The order was wrong I paid extra for cheese bacon and I patty I feel I have been ripped off

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Andrew . 2024-10-19

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Chips were stale and cold when they arrived. Poor.

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Tony . 2024-10-03

MORE AT Just Eat

all sides missing and whopper missing!

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Jess . 2024-10-03

MORE AT Just Eat

Can’t even use the Burger King app which forces you into paying rip off prices.

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Mark Jones . 2024-09-22

MORE AT Google

For some reason Burger King don’t give the correct amount of chips with the order. We were missing 2 portions for 2 meals today. Last time we had 1 portion out of 5.

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Kirsty . 2024-09-11

MORE AT Just Eat

Excellent! First time ordered from this BK and first time using Just Eat. Brilliant service from both, pleasantly surprised. Well done and thank you - 5 stars!!

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Bert . 2024-09-06

MORE AT Just Eat

Terrible. Food wasnt even that good never mind the fact that there were dead flies all around us while we were eating!! Worst cleaned place I've ever seen. Took ages aswell. Wrote a letter to them telling them about the dead flies and everything and they didn't even reply!

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Sonny Moseley . 2024-09-04

MORE AT Google

Very expensive for poor quality food, had better onion rings from a supermarket freezer aisle. Delivery driver was very nice.

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Josephine . 2024-09-04

MORE AT Just Eat

food was fine, but additional comment for taking ketchup off a burger were mixed up so had 2 unhappy kids.

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Sarah . 2024-08-15

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can't get order right... multiple times now.

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Richard . 2024-08-13

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My food was cold also I paid for chilli bites I did not receive them

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Sharon . 2024-08-12

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Surprisingly satisfying Burgers.

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Hugh . 2024-08-10

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Arrived barely warm with no chips in the kids meal

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Gil . 2024-07-27

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Order all correct and delivered on time. Food was still hot when it arrived and we're in Chorley town centre. Impressed.

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Aeron . 2024-07-17

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Excellent service, manager and staff on the late shift a true credit to the BK chain. 👍🏽

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David N . 2024-07-17

MORE AT Google

Ordered Mocha but delivered cappuccino. They tried to say this is mocha. Fries were completely dried up. Not worth eating here.

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Travel MG . 2024-07-13

MORE AT Google

orderd a bacon XL cheese burger meal with coke got a whopper a chicken royale loaded fries and Fanta

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Stuart . 2024-06-02

MORE AT Just Eat

Completely wrong food, only one meal

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Annemarie . 2024-06-02

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Food was late. Had to walk to find the driver he was blaming us for the adress when it clearly states a correct adress you can put into the sat nav. Food was freezing.

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mikey . 2024-05-06

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asked for Chiili bites got Onion rings

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Simon . 2024-04-22

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Food came very cold unfortunately

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Lewis . 2024-04-06

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The sauce wasn't delivered so that was 60p more than that

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Carole . 2024-03-24

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Paid for spicy mayo and it did not come.

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Cherie . 2024-03-16

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absolutely great not had burgerking for 20 years would use again

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ANNIE . 2024-03-11

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perfect quality food reasonable prices definitely a treat. kind delivery driver

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Jemma . 2024-02-02

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Shocking service last night took 45 minutes to get two meals.

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Gareth Topham . 2024-01-30

MORE AT Google

Ice cold food after almost 2 hours waiting- beyond disgraceful

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Abbie . 2024-01-12

MORE AT Just Eat

Further to prior reviews: 1. Burger King marginally more expensive than Macdonald's? This has always been the case and should be common knowledge now! Order was expensive?? It's a MOTORWAY SERVICES, if you don't know this by now then maybe you shouldn't be driving on motorways, or anywhere for that matter. Today's experience was very pleasant indeed, shift manager (Sean I think his name) helped me no end to get sorted with a voucher code from a survey, he may have noticed I wasn't in the best of health and so seemed quickly went from talking it through with me to doing it all for me at the checkout. Order and food was prompt and very enjoyable, well done to all the staff. It isn't the first time I've come here and certainly won't be the last. Praise always where and when it's due.

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Matt Rose . 2023-12-19

MORE AT Google

Was late and they forgot my onion rings that I paid for

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Jason . 2023-12-02

MORE AT Just Eat

I didn’t recieve the chips I ordered I don’t received loaded fries and only 2 normal fries turned up so I’m missing 2 fries and missing 1 burger

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Karl . 2023-11-24

MORE AT Just Eat

Order a 2 double whopper meal deal and don’t get any chips with either meal, no nuggets sent paid £34 for 2 burgers n 2 drinks

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Charlotte . 2023-11-13

MORE AT Just Eat

Order delivered early, I have all my items and the food is great, we got everything we asked for.

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Siobhan . 2023-11-07

MORE AT Just Eat

It never showed up and marked it as delivered

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Matt . 2023-10-16

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Food missing. The rest of the food wasnt very fresh or warm.

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Jenna . 2023-10-06

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Food was late and cold, items were also missing.

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nikita . 2023-10-05

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Absolutely shocking, missing a full meal and drink, also last time we ordered you sent an entire wrong order. How hard can it be 🤷

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Sean . 2023-09-26

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Ordered food at 1.45 it only got delivered at 3.30, by that time it was past my lunch time and food was cold and soggy

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magz . 2023-09-18

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Took over 30+ mins for a courier to be allocated. Food was stone cold & missing fries. Won’t be ordering again anytime soon.

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Catherine . 2023-09-15

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Just ordered £50 of food for the whole family and ordered at 8:50 was told it was going to be here by 9:30, sat here and no food and rang the place up to a illiterate woman on the phone taking the whole situation as a joke and laughing about it.

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mills bretherton . 2023-09-14

MORE AT Google

Delivery time period moved slightly but overall food was good and hot

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Joanne . 2023-09-11

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Hi I ordered a vegan royal meal and only got the burger

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Natasha . 2023-09-05

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Was fine, did the job but quite expensive

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Steven M . 2023-09-03

MORE AT Google

It's Burger King not a Michelin star restaurant. This Burger king wasn't busy, my wait time was no surprise. The staff seemed to interact with everyone well, especially one who had an order query. The food was up to BK'S standard. The atmosphere was as cosy as a motorway service station can be. I'll say well done to BK at Charnock Richard northbound.

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Andrew Woodger . 2023-09-01

MORE AT Google

Food did need a bit of reheating, but delivery was fast and food was delicious

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James . 2023-08-28

MORE AT Just Eat

Poor,and unprofessional. Food never turned up, and they didn't even bother to phone us, never again. 😤

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jay . 2023-08-21

MORE AT Just Eat

Loveliest driver imaginable, very good food, most reviews here too unkind, trustworthy branch! Don't hesitate if you're unsure!

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Elli-Maye . 2023-08-20

MORE AT Just Eat

Burger and drink no problem. Service was reasonably quick. But £6.38 for a cheeseburger and medium coke! You can get a quater pounder, coke and fries 🍟 😋 for that price in a McDonald's.

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Glyn Davies . 2023-08-17

MORE AT Google

Food was cold we had delivery . Food missing not happy

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Andrea Hollick . 2023-08-17

MORE AT Google

Ordered of uber eats burger with chips and 9 chicken nuggets, fries didn't arrive and 4 chicken nuggets, worst is the bags say 6 or 9 so someone can't read numbers 🤣

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Dominic Rourke . 2023-08-13

MORE AT Google

I received my order with half the items missing, burger king couldn’t help and there was no way for me to contact just eat

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Bethany . 2023-08-12

MORE AT Just Eat

Should have taken heed of other reviews. Food delivered stone cold

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Sharon . 2023-08-09

MORE AT Just Eat

It never showed up. Please give me a refund

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Matthew . 2023-08-08

MORE AT Just Eat

Food was very greasy. Bun was dry. Didn’t taste like the usual orders from the Preston branch

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Melissa . 2023-08-06

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Food freezing cold . Took nearly 2 hours . Missing dip .

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Skye . 2023-08-05

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Food was lovely Service was great Tables was dirty That was the only thing i would say

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Leanne Maybury . 2023-08-04

MORE AT Google

Ordered at 11am only just hot it at 1:30 pm

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Emily . 2023-08-04

MORE AT Just Eat

Delivery driver was lovely, but the wait times for an order these days are ridiculous! The food was ok. It’s good to have Burger King added, but a shame their vegan selection was mostly unavailable. I liked what I got though.

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Emma . 2023-08-01

MORE AT Just Eat

35 pound order and they sent a burger, fries and 2 drinks

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Phill . 2023-07-28

MORE AT Just Eat

Food is cold and over 2 hours late.

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Dylan . 2023-07-28

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The food was cold and thick with salt all over fries and burger. Will not be ordering again. This was first and last time, £20 wasted on food we couldn’t eat. We are pensioners as well, it was supposed to be a treat. Ordered at 7.55 came at 9.10. I would ask for a refund but probably won’t get it.

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yvonne . 2023-07-27

MORE AT Just Eat

Time changed 3 times . Food was stone cold . Went in the bin ..

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unzi . 2023-07-18

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Food was good and driver was very polite, would of been earlier of the barriers at charnock Richard was up. 🤣😅

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Danielle . 2023-07-18

MORE AT Just Eat

Whopper near was excellent. Good service too.

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Ged Crimin . 2023-07-01

MORE AT Google

Have not had a BK meal for years as non close to where I live. expensive (motorway services) and absolutely pathetic crispy bacon( it was all rind and drip white, crispy my a**e ! No mayo, bone dry and tasteless, chips hardly any. No wonder BK are struggling. Never again.

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Liz Cobb . 2023-05-13

MORE AT Google

Today I orderd cheesy Bacon loaded fries ( time 11:20 order no. 342). Very disgusting !!! After one hours I need to do emergency stop for vomit. The food was stinky and most likely old. That was my last time in burger King.!!!!

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Lukasz . 2023-01-08

MORE AT Google

Very slow. Not fast food at all. Check the wait times before ordering/paying.

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Stella Luk . 2022-12-27

MORE AT Google

Best burger I’ve ever had with them

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alan castano . 2022-12-06

MORE AT Google

Ordered on the touch screen, fairly short wait for the food. Burger and fries were not very warm and as usual, the burger looked nothing like the pictures, with only a fraction of the fillings. It was OK though and the lady serving was very good. The hygiene level was also well maintained.

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David Bowen . 2022-11-11

MORE AT Google

incorrect food (Ordered & paid for Aberdeen Angus Burger got chicken royale) very limited choice of drinks (no milkshakes) food barely warm, and staff lacking in manners will not be going there again!

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Gary Hill . 2022-10-09

MORE AT Google

Very slow service, backlog of 25+ orders and 30 minute wait. Staff were doing their best but they're clearly understaffed. Avoid if you want 'fast' food.

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Jon Standen . 2022-08-19

MORE AT Google

The place was very busy. The food was a bit tasteless. Not impressed.

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Andrew Leonard . 2022-05-22

MORE AT Google

Fast service and lovey food, lovely friendly staff, a welcome break after a long drive. Watch out for New Dyson hand dryers in toilets which are weird as they tend to blow the water from your hands into your face, not very hygienic

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antonio marinelli . 2022-05-08

MORE AT Google

Never really used B.K. Too much hickory on the burger! Reminded me of a terrible BBQ I had in Texas. 🥴. But I must say the chips were nice it's a pity there was so few of them. 👎

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Peter Bruffell . 2022-05-07

MORE AT Google

Very slow service at 7.30pm. Had to wait 20mins for a double bacon cheeseburger. Would have gone to KFC if I'd been told of wait time!

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David Robb . 2022-04-26

MORE AT Google

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