Based on 295 opinions finded in 2 websites
Based on 295 opinions finded in 2 websites
Nº 321 in 405 in Stirling
Opinions
Amazing service, workers very polite and smiling happy to service me and my big family we had a big order. Everything came as orderd and fast. Clean and tidy areas even tho it was so busy. Will be back again
Mairi McRae . 2025-04-18
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Great service. Staff lovely. Severed by Donna thanks definitely be back again 😋😋
Ross Said . 2025-04-18
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Delivery kept getting pushed but food arrived nice and hot and driver was lovely.
Gayle . 2025-04-04
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XL bacon double cheese burger was hella dry for some reason. fries were unsalted. also did not receive all my intended sauces. asked for 10x BBQ sauces. only received 3 and the rest mayo. more so i got 13 sauces for some magical reason
Conor . 2025-04-03
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Best service station Burger King I’ve been to. Food was hot, service was quick, and they got my entire order correct which is quite rare these days.
Sam Hopper . 2025-03-22
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Served by anne really nice person and really go service
Robertson8989 . 2025-03-21
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Amazing food, great staf, great atmosphere, food tasting great!!
Akos Klauszツ . 2025-03-11
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20 minute wait for food to be given wrong order. When food was eventually served and was correct the fries and burgers were not good. £27 wasted and won’t be back
Gary Henderson . 2025-03-09
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It's annoying, I can't go to burger king because of something that the staff in east Kilbride did to me there and burger king haven't sorted it out, so I haven't been able to use any burger king outlets, I have to rate it as very poor therefore.
- . 2025-03-03
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Great service from Donna and Anne
Natalie Humphrey . 2025-02-20
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Great service from tasha and luis
Ethan Stewart . 2025-02-08
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Food was eye-watering expensive. This is my last visit. I could go to a nice restaurant for this amount.
Kate . 2025-02-04
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Served by logan and Donna fresh hot food
claire lamont . 2025-02-01
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Food itself didnt have any issues. but attention to detail was lacking again.. asked for 3x BBQ dips.. got 3x mayonnaise, asked for large fries with my XL BDCB, the box was only half full.
Conor . 2025-02-01
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Devyn Thompson, amazing service
Alex Hyde . 2025-01-23
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Amazing customer service from devyn and aaron
lucy burnett . 2025-01-17
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food was good. although the capri sun was missing grom the kids meal. attention to detail required.
Stuart . 2025-01-04
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Thank you! And we appreciate the attention and accuracy for our orders. Wishing you / The staff a happy new year. All the best to yous!
Conor . 2024-12-29
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Excellent burgers and fries, nice staff and clean. It was nice and quiet, with hardly many customers. Great place. Good pricing. Excellent and rapid service.
Kyra McCready . 2024-12-20
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Well this is just dissapointing. not only did i not receive my "chili cheese "bites.. i got "onion rings" instead which i never asked for.. they also failed to provide the includes 3x BBQ sauces i asked for, first poor experience from this place!
Conor . 2024-12-20
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Great friendly staff served by Anne
Dylan Miller . 2024-12-18
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It’s a Burger King. Anne was delightful
James Clarkson . 2024-12-16
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Fast service & friendly staff - was served by Donna
megan johnson . 2024-12-14
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Delivery slot kept changing until later. Food was not hot and not great quality.
Lisa . 2024-12-05
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Anne was lovely at the till and the food was nice and hot
Lynne Mclaughlin . 2024-12-05
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Anne was very helpful, quick service and nice hot fresh food!
Caitlin Murray . 2024-12-05
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Honestly by far thee worst experience. Ordered at 5pm, told it would be between 5:25 and 5:35. Went on the app at 5:45 to check as it was late to find out the estimated time changed to 6:30 - 6:45. Was told that 2 drivers had patched the delivery after only being a minute away from pick up. Burger themselves were brilliant, kept in contact and were very good to deal with. The driver must have took a heavy detour as the food was cold on arrival and looked like it had been sat on the full journey.
Alastair . 2024-12-05
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Donna is always happy to serve and makes your day with her smile 😃
Allan macdonald . 2024-12-03
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took 1 hour to make (plus time to come), food made up for it
Marti . 2024-11-28
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Brilliant staff, food served quickly
Damon Pilkington . 2024-11-20
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There was items missing from the order. Also had to wait 1 hour and 15 minutes from order time for delivery
Kenneth . 2024-11-12
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Recieved completely wrong food and couldn’t even eat it because of dietary restrictions
Lucy . 2024-11-10
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Best service I’ve ever had amazing girls with a great smile
Sam Roughsedge . 2024-11-08
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Staff was very friendly & the service was fast.
jeanette dennett . 2024-10-26
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Great lunch great staff great atmosphere
Calum Orr . 2024-10-25
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Good and tasty food, fast service
Theodoros Agorakis . 2024-10-24
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Very friendly staff, fast service and food was brilliant, will be back
Jay C . 2024-10-21
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An hour late and cold chips with no easy option to cancel via app.
Gaynor . 2024-10-14
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Fast service, great quality staff
Jade Wilson . 2024-10-13
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If you or the kids state 'I want to goto a place where you are instantly hit with a smell like a sewer, overpriced lukewarm food, staff who look like they've had the life sucked out of them then Stirling Services Burger King is the place for you. Only stopped here intending to use the toilets which had a rank smell to begin with but convenience of a BK was too tempting do yourself a favour and just don't. Tables littered with trays and rubbish to which previous customers had left behind shame on them takes 30 seconds to bin it. Quite like a BK but won't be back here oh and the Special Offers on the app do not work or apply to this branch.
Darren Paterson . 2024-10-13
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Great service from a friendly and efficient team. Food piping hot and freshly prepared to order for every customer. Clean and tidy restaurant with plenty of seating available and multiple kiosks to order from.
Rich Cross . 2024-09-30
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2 Hours and 50 mins after it was ordered (with an initial arrival time of 17:15) ordered at 16:45 delivered at 19:35 the worst I have ever had from anywhere. upon calling burger King I discovered the driver had failed to show up 3 times so I know it was down to Just Eat, I think I am due a refund as some of the food was for 2 of my children(aged 5) who where unable to stay up for their food and had to have something else.
Patterson . 2024-09-30
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Still superb as usual, Tho admittingly the "Large Fries" only had a little more than box filled this time around. a rare occurrence most likely but they still deliver on what was ordered.
Conor . 2024-09-28
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Really friendly staff and quick too.
Mick Summers . 2024-09-19
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Donna was very helpful and friendly. Ensured that I was served quick and efficiently.
Kaitlyn Anderson . 2024-09-12
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Favour was of great help to me. He is a lovely guy.
Gab Aig . 2024-09-04
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Place was spotless and the service was very fast by Logan and Ben . Appreciated especially when have to kids to please .
Danielle . 2024-08-08
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Excellent service and tasty food. Staff was friendly and polite.
Gordon Mcmillan . 2024-07-26
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Stopped in with kids on our travels . Great service very polite and friendly staff . Rapid service and food was great
Stacey Aitchison . 2024-07-24
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Fast and friendly service by all team members, nothing was too much trouble, outstanding!! 😊
Megan Cameron . 2024-07-23
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Really good customer service. Staff where very kind and food was fresh :)
kyra strang . 2024-07-22
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Great service, friendly staff, clean
connie mccafferty . 2024-07-21
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Excellent customer service delicious food
Wolf Fun . 2024-07-21
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Absolutely filthy, staff standing around whilst there is waste on almost every table and across the floor. I was sat nearby for 30 minute and the rubbish was there from the moment I arrived to the moment I left. If you are going to charge £13 for a burger, it would be reasonable to expect a decent standard of cleanliness and food safety.
John W . 2024-07-13
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Excellent service, tasty food and nice environment!
Molly Whyte . 2024-07-10
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Great customer service from Donna & Anne. Piping hot fresh food. Nice Ben & Jerry's aswell 😉
chaz scott . 2024-07-10
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Only 2 people in queue with me. Waited over half an hour for our food which was cold. Only one young lad working at front. Clearly clueless just walking back and forth. Not actually doing anything. Beyond ridiculous. Should have gone to marks and Spencer or Costa or Greggs for food
Ambulance CPD . 2024-07-06
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They are very slow on making food
Dino Monkeys . 2024-06-25
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quick deliver. and food was pipping hot by the time it arrived.
Conor . 2024-05-17
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Food was tasty! Service was quick and staff were very friendly
Karen Ramage . 2024-05-02
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It was freezing cold and practically inedible
tommy . 2024-04-19
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Food was room temp by the time it arrived. but quality wise its about the same other than the burger buns being stale.
Conor . 2024-04-19
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Saying its been delivered and hasn't came this is happend fee times won't be using service again
Laura . 2024-04-13
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Fast service and friendly staff. Shaun and Luis in particular 👍👍
Ethan stewart . 2024-03-30
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Food was still nice and hot.. arrived on time and staff actually pay attention to condiments within the order. Why anyone would order from the springkerse retail BK is beyond me.. This is hands down the only reliable fast food chain within stirling when it comes to delivery!
Conor . 2024-02-17
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Amazing service in bk as always
nicole hunter . 2024-02-15
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Delivery was very quick. Food was delivered piping hot and delicious. 10/10 as usual
Sean . 2024-02-09
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Freezing Burger “best we can do is put in a microwave “ well best I can do is give you one star rating
Fergus McCallum . 2024-01-27
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Food was piping hot when it arrived. Will be ordering from here rather than the one at retail park. 10/10
Sean . 2024-01-27
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The staff were friendly and the food was fresh and delicious. Thanks guys!
Thomas Millsip . 2024-01-27
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Fast service and great food just what I needed 👍
CamBhoy 99 . 2024-01-27
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really good service and friendly staff!! one man in particular with curly hair and glasses was so sweet and helpful! 😄
Simone Hamilton . 2024-01-27
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Food was basic, order was very very late. Not ordering again.
Deborah . 2024-01-20
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Very good, clean and a good number of places to sit. The guy who worked on this day very professional and kind.
Marco Romeo Abarth . 2024-01-09
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Absolutely brilliant. delivery was still fast and it was piping hot. and again i cant stress how much they remember sauces. It's the only fast food chain in stirling that remembers sauces when included in the order, Not to mention order is always correct and nothing missing. Cheers to everyone working there, brilliant job!
Conor . 2024-01-05
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food was completely fine. delivery tho took a while. availability of drivers was low cause it was the 27th. sorry to the people working there as i seen it was closing at 8PM... but as always brilliant service and attention to condiments. much appreciated!
Conor . 2024-01-05
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This Burger King serves as an ideal pit stop during a long drive, offering ample parking in a serene locale with nearby fuel stations and additional amenities. Indulge in their delectable burgers and fries while enjoying top-notch customer service. Whether you prefer a quiet meal indoors or opt for outdoor dining, this establishment provides a perfect spot to unwind with a delightful view.
Jagger Antony Productions . 2024-01-03
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Deliver time changed and food was freezing when arrived, chips soggy also
Colin . 2024-01-02
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for the first time ever. an order from the big chains arrived as ordered. delivery driver was FAST and for the first time ever. My food was actually hot, And everything was matched to order. They even remembered the sauces. How come the main BK location at the retail park cant get a single thing right and this MSA BK gets everything right. Props to everyone working there. absolute legends!
Conor . 2023-12-22
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Restaurant changed my order time 3 times. They took over 1h to prepare my food. Delivery was quite fast.
Maria . 2023-12-13
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2 hrs for a burger. When customer, lives 5 mins away.
Desmond . 2023-11-12
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Burger was so cold cheese didn't even melt. Was hungry and in a hurry so ate it. BIG MISTAKE come 3am when it was projectile vomited across the room.
Wendy Macdonald . 2023-11-11
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It's a bacon double cheese burger for me everytime. Used the machine to order. Got to car, pulled out bacon double cheese burger wrapper...took a bite,something missing. Pulled burger apart found no bacon. Went back in said "you missed out the bacon". Staff pulled up order..to my horror only double cheeseburger on receipt. I haven't got fat fingers, must be something wrong with machine I said, staff started smirk8ng. What happened to customer always right. Didn't think they dealt with me professionally and burger was cold and minging. Rubbish
Si Lightly . 2023-08-26
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Pour manger rapidement, pratique mais un peu cher
Etienne LAUGT . 2023-07-28
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One lady I saw working was avoiding us for ages as we arrived at 7:40 and the place shuts at 8pm. I kept saying hello and she fully blanked us and walked round the back where I saw her just standing there. I was obviously trying to use the screens that had been turned off and was wanting to just order chips as we’ve been driving for hours and are starving. We ended up having to leave as she wouldn’t come back out. There were other people waiting for their food but they said they had ordered well before I got there. This place never seems to be actually open and staff are unbelievably rude.
Eve Bremner . 2023-06-18
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Last twice we've been here about 9pm and has been shut when there timetable has said they close at 10pm and this has happened numerous occasions before this , not a happy customer
Craig Meek . 2023-05-05
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Arrived at 8:10, they were closed. Put the accurate times, I’m fuming. McDonald’s instead
Lewis Chalmers . 2023-04-21
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Burger cold and very dry. Coffee machine not working. Don't use motorway services very often, won't be using again anytime soon .
Kevin Mattingly . 2023-03-29
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Food is cold and the juice is over flowing
Laura Coyle . 2023-01-05
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Burger king is just the worst isn't it! Extortionately over priced for what is basically a rustlers burger.
Dan Thompson . 2022-12-28
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Food was a little slow as one lad was doing the drinks and fries. Seem to be waiting on the burgers etc Food was great when it arrived so worth it.
Colin Frost . 2022-11-07
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Slow as anything, understaffed!
Rhys King . 2022-10-07
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Very friendly staff - swift service - lovely chips fast food at M9 services
Steve Smith . 2022-05-11
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Came to Stirling services at 10.25pm. No one around, shouted to find a couple of young lads pop their head. I said are you still open. They said yes but it will be a 20 min wait as cleaning. I said your not closed until 11pm, why is it taking that long when it's just us 4? He said we have to clean so we can get home. Absolutely shocking. Ended up going to Costa instead. Absolutely shattered from a long journey. To be honest glad didn't get any food heard the reviews are awful!
Katie Munro . 2022-04-13
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The floors are delicious and have a great smell, you should try it!
Win a Bin . 2021-11-29
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Service wasn't that great staff not helpful Tables not clean Went to sit down and a leg came off a chair told staff and didn't do anything about it Food not that hot With it being a Service station price was very over priced
David Beer . 2021-11-01
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Good food for a service station
iona T . 2021-10-23
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Tasty new burgers on menu. Just a shame you cant buy the basic burgers anymore.
Colin Scott . 2021-09-20
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Not open at 19:12pm…needs updating they’re not open until 11pm due to a staff shortage.
Jon Burl . 2021-09-11
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Machine ordering not working correctly
Nick Stiles . 2021-08-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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543 Opinions
Stopped in with a couple of friends after a morning's walking. It was after 'normal' lunch time and we weren't sure what, if anything, would be on offer. (We just wanted a light-ish snack.) We were pleasantly surprised by the flexible offer of a range of sandwiches, snacks and smaller portions. Each of the three of us opted for a half-portion of fish and chips. Tasty, well-cooked food served fresh and hot. The dining and bar area are spacious, well-decorated and comfortable. Welcome and service were notably friendly and efficient. I was also given an opportunity to view the Indian Restaurant (?Nanja) which is part of the Kirkhouse Inn. This is a delightfully styled space and I would really like to try it. So, overall, a really good lunch experience where the food, the drink, the staff and the environment worked perfectly in harmony. A place to be re-visited!
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260 Opinions
Went in to get a coffee . This is the first and last timebi will go here. Stood at the counter waiting to be served. 2 members of staff stood over in the seating area chatting. They looked over to see me waiting and carried on chatting and laughing. After 5 minutes I decided to leave. I go to Costa daily and never experienced this before . Customer service clearly doesn't exist here.
33 Opinions
Visitamos este restaurante hace muchos años y siempre disfrutamos de nuestras comidas. Ingresó recientemente y notó los cambios en el buffet y el menú que no nos impresionó demasiado. El formato anterior se adecuaba mejor a nuestras necesidades, pero deseamos que los cambios atraigan nuevos clientes. Sin aparcamiento.