Burger King in Blackpool

The tables are dirty and sticky. The service is below criticism. The counter is not loaded. They easily handle a "sorry about this". Joke! I worked at Subway, in a good place, with the right staff. Don't come in here! It's worth walking 5 minutes to the other!

Visited Burger on Saturday. 3 staff were just standing there talking and ignoring me, I was trying to get their attention but none even made eye contact. Waited 10minutes and then I eventually left. Won't be retuning here ever.

The best double beef cheeseburger 🍔 in town ✓

Good food `Double Angus beef ` Burger 🍔

The food was good don't get me wrong but the staff and the place is just unbelievable, the place is absolutely disgusting nobody could find a place to sit because nobody cleaned anywhere the bins were full, tables were disgusting and floor was horrible didnt know where to standed, the wait was ridicules just for 2 bugers staff didn't even smile or apologise or send anyone to clean the mess.

No staff people just standing waiting. People who had been served pushing back in as things were missing. I walked out in the end and went to Macdonald's

first of all they gave us the wrong food, asked for 3 burgers but got 3 chicken, then when the right food was done the meat in the burgers was burnt, tasteless and very very thin, the cheese was disgusting, looked like horrible tube squeezed stuff rather than actual slices. the only reason i have given even 2 stars is for the chips, they were the best fast food chips i've ever had, shame the rest of the meal didn't match them. overall an awful experience.

First time l visited this eatery and compared to other Burger King's l have eaten at my experience was awful.Food was not good burger bun stale- staff were just stood around talking to each other-place looked like it had not been cleaned in ages.Other reviews left have been the same as mine- will not be going back there.

I ordered it to my house I got £20 worth just for it to have hair on it and is cold

Ginger young dude purposely ignored my order for 15 mins without a doubt cos I complimented him and he’s a fragile lil man

Allana & her team offered great customer service .

I love this Burger King in hountill this girl called allana was so kind and asked how the meal was and how my day was she was really kind honestly we need more people like her

Food was well up to standard, the service was quick and helpful. Overall a great place to eat.

Food was pretty quick but was mostly cold. Every single table had rubbish left and the place hadn’t been swept in what seems like days

Better than. McDonald's by a land slide , cheaper if you get the app Burgers 🍔 are bigger and better

Lovely staff, clean restaraunt and quick service

Absolutely disgusting and disgraceful. One serving one putting food out. Got my orde wrong and wouldn’t fix it say its what i ordered. Too busy standing talking with his mates to deal with paying customers. AVOID

The food was top notch and was piping hot. The service was quick and all food i received was right for my order placed. The atmosphere was good but wouldn’t mind a few more smiles :) Overall a great experience.

food cold service slow price high not comin again

The chicken fries are outstanding, honestly, definetly coming back, the chicken royale is to die for.

Food is of high quality and the staff is professional

Tasty expensive and quite slow. Sometimes tables a right mess. Lifts to get up for wheelchairs. Good space to manevour to toilets an all. Worth a bash if quiet enough.

Great service, fresh and hot food

The twins who work there were fantastic .Lucy and alanah I couldn't tell them apart at first until one dyed their hair

Had a lovely server who took my order and was very helpful in telling me what was on the burger before I ordered. Would definitely visit again!

Good food and the staff are so nice

Amazing staff amazing food, Amazing customer service, will definitely visit again

My grandad loves Burger King 🍔 👑

Excellent service&food was really hot still didn’t take long either to get our food

So ordered the kings kick of deal on just eat Got it delivered and no burgers to be seen even though I rang up and asked for salad on on one of the burgers and when tried ringing to store no answer disgusting avoid !!! Paid 40 odd pound for half my meal

This used to be a great food hall and now, word fail me. BK ok, but cheap rolls spoil the meal, as is the case country wide. Going to BK abroad, the quality is far superior

As a local of Blackpool, I was disgusted and ashamed of how dirty this place was. Had taken the family. Service was terrible. Waited absolutely ages. Would not want to eat at any of the tables as all filthy and full of rubbish. Get your act together and clean up as this is the food court for the main shopping centre and car park in Blackpool. No wonder visitors don’t want to come back!

Foods ok didnt like that some of the seats stunk of pee put me of my dinner abit

Good food, great staff! Will definitely be returning! The best ever

Visited this restaurant yesterday and the staff were very friendly and positive.

Went into today. Staff were very friendly and greeted us with a big smile. We were served by a manager, Alana who was ver attentive. Our order was put together in a speedy manner. There were three of us. We had a Whopper Meal each and the grandson had a kids meal with nuggets. All the food was fresh and hot. We would recommend this restaurant to all especially that the staff were exceptionally good.

Amazing service and clean dining area

Staff were very friendly and so lovely to talk to. 10/10 would return

Nice clean atmosphere, polite staff and quick service

The staff were very friendly and polite nice place. 10/10

Very clean, Polite staff, Would come again!

the place was very clean and welcoming. amazing staff all very friendly and all well mannered

Always 10/10 when i come here. friendly staff and hot food

Staff was rude and said to order quickly because they would close soon - it was 17:40. The attendant at the cashier wasn’t helpful and didn’t care about what we asked for. The place was horrible, all tables dirty, the floor was slippery with so much grease. The drink machine wasn’t working even if I bought the refillable drinks, everything was unavailable. No one helped or checked it. I will not be back for sure and do not recommend this place.

Over cooked food. Drinks machine doesn't work. Staff more interested in getting Just Eat orders ready than listening to the customers in front of them.

Do not order from here on Uber Eats. Placed an order for delivery at 4.20pm and it was still being prepared at 6.20pm. A total of 4 Uber Drivers went there and waited to collect it. Then, half an hour later they closed and cancelled the order. Absolutely disgusting service. Is there even a manager there? This place makes McDonald’s look 5 stars.

One person serving on the till at lunchtime, 20 minute wait for a very basic order of a whopper meal and two kids meals. Asked for the kid's burger to be plain, when it arrived it wasn't plain. The burgers were very pale, not sure they saw the flame grill.

I loved my food and found it great service. Staff were very kind too very smiley.

Never again. Just needed food in a hurry. Airport style prices. Food cooked to order but still barely warm. Place filthy with trays, cups etc everywhere. 2 homeless makes asleep just added to the ambience. Avoid

Really lovely staff. Very attentive and smiley. Food was gorg would deffo go back

Really lovely staff and helpful staff. Enjoyed and will definitely be returning :)

The guy that served me was great but the food was just horrible. I got chicken nuggets and I only managed half of them as they made me feel sick. There was a mix of fresh, oily, hot ones and luke warm soft old ones. I feel so ill now.

Thought I would give it another chance as last time I came it was full of dirty tables and got given wrong food. So popped in on my break from work and my food was luke warm , tastless burger and the chicken fries were over cooked, one drink machine was working so had to wait for the one that was an then my Fanta just tasted like soda the syrup had gone. always seems untidy I think they need regular floor staff to keep the dining area clean.

Tried my first ever chips and burger at burger king. Chips were good. The burger was supposed to be a double 2 burgers never seen burgers that thin also the bacon was thin and disgusting never again . Not worth the money. How ever staff were pleasant .

Came here yesterday, what a disgusting mess.i was shocked. Drinks area was a mess.tables and floor was a mess, it had not long been open so very much doubt this place gets cleaned.

Burger King is the best place for Me personally to go for A Tea & Coffee very reasonably priced & the staff are spot on and go above and beyond to help me Lucy Allana Steph Ashton Megan Joseph & Laila Are absolutely fantastic & this is where I come every evening

I've hardly eaten here so I can't say much. There was some rubbish left on the tables but the service was quick since there was pretty much no one there when I visited. That's all I can really say. Nothing too special since its kinda just slapped in the middle of a shopping centre. Good for a quick bite, perhaps.

The camp guy serving on the day of the air show is the only whopper in this place, absolute helmet. His service is shocking and he hates his job, sniggering with other staff members over speaking to an OAP like rubbish.

Massive que 1 on till. Hard bread on bacon double cheeseburger. Had problems using BK app. No signal for Internet but sky whopper in house WiFi available but have sign up

Ordered though just eat. Bag came sealed with my order clearly itemised. However when opened two of the meals had items missing. I appreciate that it is a busy restaurant, but if you can't get a basic order right, don't offer delivery.

The man who was taking orders must of been under a lot of pressure as he seemed to be dealing with everything himself, therefore his attitude wasn't the greatest, I understand it was stressful as it was busy and he was running around like a headless chicken, but he didn't seem very happy that I was using cash which meant he needed to get more change from the back. I only ordered two hot drinks and it took ages to complete my order. It was a disappointimg visit to this particular burger King.

Laila, a staff member at burger king in houndshill had the best customer service I had ever recieved!! As a mum of 3, she completely chilled my beans on a stressful day🥳🥳🥳

Good take out, well worth the money

Food was fantastic as always. Just took 30 minutes to make. There werent that many people either, maybe a dozen or so waiting + queueing. But did still take 30 minutes.

Always a fantastic gorgeous food of your favourite burger cooked to order, all served with a smile with good service and impeccable good customer service skills, and cracking atmosphere always busy

I probably go here once a year to see if it's changed, but it never has, the bread is always stale and you always have wait 10 mintues from the staff to come out there hiding places. It feels more like a kids club then a business.

Wanted a whopper wile out and about got me a whopper sorted x

I will never forgive burger king for food poisoning me At best it tastes like a worse McDonald's when they aren't trying to kill you with their terrible food At least with McDonald's you know what you're going to get - a flavourless burger with the entire salad tray poured onto it with a "broken" ice cream machine every time

Been looking forward to this but left very disappointed. Dry patties and the bun felt stale as fell apart, not what I’d come to expect from Burger King but not been to this one in a while and will be a lot longer before I go again. Service wasn’t great as other orders were going out incomplete and with wrong food on them.

Food was delicious and the staff was very friendly a little wait on the food but it was really busy

Love working at this place friendly staff even customers are nice saying I do a good job on dining area

Foods good, service quick, not a huge fan of the dining area, it's always quiet messy and very crowed because of the stairs and toilets.

Yum yum yummy in my Tum tum tummy

Came the other day to burger king in a great location with all the shops below very clean restaurant and easy for shopping also toilets nearby food was hot and tasty

Love burger king 👑, really friendly staff and very helpful.

Allana was really really greats

Absolutely amazing experience in this Burger King. The staff were very friendly and they got my order done very quickly. Definitely would recommmend to a friend.

I'm not a big follower of fast food but this was OK, staff were amazing and watching them working from table to table to keep things clean top marks. Plus the fact they think on their feet as someone was looking for a highchair and the got one right away much to the parents surprise. Bonus. Sorry its only a 4 star from me. 😢

Staff was very friendly and helpful

The manager Allana was really helpful

Poor service, the staff didn't seem very enthusiastic about the job

If the burgers get any smaller they could be used as a Barbie prop. Food was awful, the restaurant was dirty and the service was incredibly slow. I won't be back.

Service was quite good and quite fast, unfortunately the server could have been a bit more polite. On the day I visited (17/3/23) the buns in all of our orders, (there was 4 of us), fell apart as we ate our food, they did seem like they were past their best and were maybe a bit stale. Apart from this the food was Ok. If the buns were fresher I would definitely have given a 4 star review and if the server was a bit more polite and helpful it would have been a 5 star review. Hopefully things will improve. It won’t take much to make this a 5 star review.

Worst burger King I've ever been to. Slow service, more interested in making the deliveries for drivers than people queuing to order. No wonder its dead. Waste of the top floor of hounds hill. Get something better up there!

Great food and services just a shame the Palace is so dirty and a dump its hard to find somewhere clean

The quality of service is excellent and the quality of food was very good your staff are a credit to burger King Mr Colin brown 😋

Really enjoyed it,was hot and tasty

Food OK, but à big mess everywhere , no any single seat clean its à shame for a restaurant

Gave em one more chance but wish I hadn't bothered, cheap n nasty food. Not as I remember from years ago!

Well I waited in a none existing que while the staff at the back was talking and dancing to the radio if a can see them they can see me waited 10mins for service then when it was ready my order was sat for 3mins waiting to be given to me as he went back to talk n dance with his mates again so my order was cold I'd definitely avoid .the tills was un manned I could have done anything so please avoid

Many tables to set and friendly staff

Great food, Friendly staff, Clean store and quick service 10/10

Fast fresh food! Helpful staff! Clean store will return

Tables full of rubbish and not cleared. Floors full of rubbish. Dirty place. Food ordered was cold and returned.Wouldnt like to see state of kitchen.

Got a whopper and a cheeseburger meal and onion rings meal and 'hot' not chocolate today. Firstly food cold, restaurant was very unclean, counter, tables and floor full of litter. No one cleared any tables in the half hour or so we were there. Recieved fresher food which was better. Ended up leaving most of it as I just felt physically sick. Not sure what food preparation area looked like but judging from front of house, I expect its not good. How can the manager think this is an acceptable way to run a fast food business 🤔 New staff with better training is required, otherwise this place needs closure.

Loved every bite of my double whopper meal. A very positive experience as always. Thanks Burger King Blackpool.

Appalling service, drinks machine broken. Asked for dine-in and had my order unceremoniously dropped in a takeaway bag. It wasn't even busy, there were 5 people in (including me). Burger was barely warm, bacon was undercooked. The fries were nice though. If they keep going at this rate it will be shut down soon (along with all the other food court places in the Hounds Hill).

Staff were spot on and food was really tasty. Always like a good Burger King and this one was nice. Handy location upstairs in the Houndshill with free toilets next door. Just wish that there was more of an atmosphere up there because BK is the only place there now as the other food places left years ago meaning that BK is the only unit open now and it could have a lot of a better ambience to the place,yet this isn't the fault of Burger King

Appauling, Food was stone cold! Delivery driver sat at another property for 15 minutes before eventually arriving! Do no get a delivery!!!

Terribly dirty environment and not enough staff on, too many orders being taken and no staff to cope or clean.